Tcl telecom expertise v 2 00 vs 220812

TCL Telecom Expertise

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Commercial in Confidence

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The telecoms industry has grown from the days of wired communication to the wireless mobile networks that we all use today. The industry is currently dealing with two major global shocks that have threatened it lately. The first was the global economic downturn that continues to adversely affect the performance of operators in markets around the world. Growth naturally slowed, as a result, operators focused on cutting costs and increasing operational efficiency to protect profitability. The second shock has been mass digitization. Customers — both consumers and businesses — are becoming more demanding, and forcing operators to boost network capacity and connectivity. As other industries become increasingly digitized they are demanding a variety of new services like mobile payment platforms and cloud computing. Thus the market for mobile applications continues to grow rapidly, creating yet another disruptive force that operators must learn to benefit from. The integrated technology value chains, on which operators have long depended, including critical applications and service platforms, are growing increasingly modular and open. As a result, the telecom ecosystem is becoming much more competitive, as new entrants from adjacent industries look to exploit both new customer expectations and technological openness. According to an article titled “2012 Telecommunications Industry Perspective” by Booz & Co, this transformation will lead to a fundamental shift among operators from the integrated business models that dominated the industry for most of the past century to four distinct, (though not mutually exclusive) open business models designed to take full advantage of the opportunities now opening up: the reliable, cost-efficient network guarantor; the flexible, integrated business enabler; the innovative, customer-facing experience creator; and the wide-ranging, synergistic global multimarketer. According to this article, in the coming year, operators must begin making the strategic choices necessary to determine their future direction, deciding which of the four models — or combination of models — works for them. This decision should depend both on whether they can effectively leverage the capabilities they already possess and on careful consideration of their ability to build new ones. It is clear that the industry is changing rapidly and in order to maintain leadership positions the operators will have to decide and grab their positions and build their capabilities using a strategic approach. Heavy investments in building these capabilities, acquiring the underlying infrastructure and developing appropriate software applications are inevitable, and therefore so are large multi-vendor development and integration efforts. Given the shape of things to come, a trusted independent software testing partner can prove invaluable in ensuring that the end result is quality software and systems that support the intended business strategy. For further details on the models, see “The Future of Telecom Operators: Capabilities for Rapid Change,” by Bahjat El-Darwiche, Roman Friedrich, Pierre Péladeau, and Karim Sabbagh (Booz & Company, 2010).


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TCL telecom Experience: TCL have numerous resources that are familiar with working with some of the largest names in the Telecom business, and together can cite more than 100 years experience on Vodafone software testing projects alone. Our team has extensive experience in the Telco and mobile Telco sectors and we are able to respond immediately - putting trained test professionals on the ground from the required start dates. Our testing methods and experience mean we can deliver under the customer’s in-house test management process and enhance it with elements of a risk based testing approach and prioritised quality analysis. TCL works in a number of business sectors, the prime of which is Telecommunications, where we have over 10 years of experience as an organization.

Clients TCL has experience of dealing with a multitude of clients in this space, ranging from Network providers to MVNOs. These include:

We have also worked with a variety of suppliers to our clients. E.g. Nokia, Ericsson, Apple, Huawei, Virgin, BT, Telefonica and O2.


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Knowledge At TCL we have a wealth of knowledge gained over the last 10 years, covering all aspects of telecommunications including: e-commerce, business intelligence, fraud, billing, CRM, enterprise, provisioning, sales and retail. Our experience in networks is as follows:


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Automation allows running suites of new feature tests and thousands of regression tests each day – identifying new faults as soon as they are introduced. Better pre-testing means fewer defects in the field: it typically costs about 3 to 5 times more to fix a bug in the field compared to fixing it in the lab.


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Domain Technologies

Radio Access Networks

Base Transciever Station (BTS), Basestation controller (BSC), Transcoder and Rate Adaptation Unit (TRAU), Basestation Control Function (BCF), Radio Network Controller (RNC), Node B, HSPA & HSPA +, Inbuilding Solutions, Picocell, Femtocell, UMA/GAN, Air Interface, GSM, UMTS, High Speed Packet Access (HSPA), FDD, TDD, CDMA – including WCDMA, OFDM, Abis Interface, A/A-ter Interface, Iub Interface, Iu-CS Interface, IU-R Interface, WB-AMR, Iu-PS Interface, GB Interface, Network Test Environments, Analyse protocol layers, Transport layers IP, ATM, Sigtran.

Core Networks

Core Network switches MSC & Transit, PS CORE – SGSN & GGSN, R4 Infrastructure, Media Gateway (MGW), Mobile Switching Service Centre (MSS), Internet Conversion Point (ICP) & ISTP, Core Network Databases, NG-HLR, Service Location Register (SLR), Service Control Point (SCP), Service Data Function (SDF), Equipment Identity Register (EIR), Roaming Service Broker

Transport

Super Socket 7 (SS7), Intelligent Network Application Part (INAP), CAMEL, MAP, Lightweight Directory Access Protocol (LDAP), Transmission Control Protocol/Internet Protocol (TCPIP), Signalling Transport (SIGTRAN), Session Initiation Protocol (SIP), DIAMTER

Voice and Messaging

High Definition Voice, Roaming Services, Virtual Private Networks and Extensions, Voice Messaging, Answer phone, Fax Services, Visual Voicemail Services, Voice Processing System(VPS), Text Messaging Services, Short Message Service Centre (SMSC), Messaging Application Router (MAR), Short Message Service Broker (SMSB), 3rd Party Messaging systems, Multimedia Messaging, Multimedia Messaging Service Centre (MMSC), Multimedia Messaging Service SDF, Chat/Instant Messaging,

Data and Enablers

Location Based Services (LBS), MVNO’s, Contactless Technology, Content Lock – Code of Practice, Mobile Internet Gateway (MIG), Data Traffic Management (DTM), PCRF, AAA, Mobile Applications and Products, Mobile Devices

Long Term Evolution

eNodeB, In Door Unit (Microwave), Backhaul, -> BTMEAS, -> Virgin Media, Security Gateway, PKI (Public Key Infrastructure), epc (evolved packet core), MME (Mobility Management Entity), S1 & X2 interfaces, LTE handsets, DHCP (Dynamic Host Configuration Protocol), Element Manager, Config Server, SyncE

“The experience, approach and quality that TCL provided for giffgaff meant the

successful delivery of a web 2.0 MVNE in less than 6 months. The TCL staff worked tirelessly in an agile environment, recognising and addressing additional risks and issues, bringing together many test teams (across multiple suppliers) for an excellent

result. ”

Nigel Suddell, Chief Technology Officer, giffgaff


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Sample Consultants

Andrew Ross

Andrew has 21 years experience in the Telecoms industry covering networks and IT systems. He has worked within Vodafone, 3 and Orange UK, performing a wide variety of testing roles including experience of managing Testing Accounts and Teams. He has extensive knowledge of the project lifecycle with testing roles that have covered low level protocol testing through managing and delivering products for major technology services.

Account Management Test Management ISEB Intermediate in

Software Testing Prince 2 Practitioner

Qualified System Engineering Resource Management Full development lifecycle

experience Product and Service

Implementation

Manoj Chandrappa

As an entrepreneurial expert with experience of 17 years experience in Delivery, Competency Building and Operations Manoj currently heads the TCL India unit as the Chief Operating Officer. He has actively taken leadership in developing and enhancing the processes towards achieving the company’s Goals and Vision. Manoj is responsible for the strategic and operational leadership of TCL India’s sales, which has a direct effect on the global revenue of the company. Manoj has also played an active role in tapping potential in individual thus harnessing their strengths and core values.

Extensive experience in developing CoE for many elements of testing such as Automation, Performance, SAP and Telecommunication

Testing Governance & Assurance

Strategic business development, with proficiency in Test Architecture, Estimation Methodologies, Test Planning, Test Suite Development, Test Project Management and Test Automation.

Hands on experience in setting-up and managing offshore testing facilities for overseas clients. Managed managing large high performing teams in testing and development

Developing business plans and financial modeling

Bryon Lowen

Bryon has over 13 years experience in the Telecommunications sector and has an excellent knowledge of mobile networks and IT applications. Enthusiastic and good natured, he brings a controlled and delivery focused approach to a programme or project. His background in telecoms and computer sciences enables an ability to lead by example which is coupled with strong communication unifies teams.

ISEB Intermediate in Software Testing

Prince 2 Practitioner Agile development and testing International working Account coordination and

resource skills Strong Vendor Management Stakeholder Management Ability to lead & build a team


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Mike Roberts

Mike is a versatile and technical Test Manager, with 18 years Telco experience. A highly technical background coupled with a professional attitude is a result of working in various testing, operational and support teams. A strong communicator versed in supplier assurance, stakeholder management and team leadership. Fully capable of working within a team or on his own whilst using his own initiative.

ISEB Practitioner qualified PRINCE 2 Practitioner qualified Effective team & Stakeholder

manager SC level Security Clearance Excellent technical ability Able to adapt to quickly to

change Good communicator.

To find out how TCL’s Independent Software Testing Services can benefit your business get in touch with us today to set up your free consultation call:

India Sales Offices: UB City Level 15 Concorde Tower Vittal Mallya Road Bangalore 560001India Tel: 91(80) 4030 0648 PESIT Tech Park 2nd Floor, 100 -ft Ring Road BSK III Stage Bangalore 560085India Tel: +91(80) 26426498

Arun Kumar: [email protected]

Soumya Prakash: [email protected]


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The Core Purpose of the company is: 'To Develop and Deliver World Class Solutions in Software Testing that are Innovative, Structured and Professional'.

Tcl telecom expertise v 2 00 vs 220812

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