Talk On New World of Work To Cranfield Som Final Version

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Steve Lamb @actionlamb [email protected] 07812 980621 Business Insights

description

The slides were used for a talk to MBA students from Cranfield School of Management. The aim of the talk was to discuss the ways in which people do their best work and how business leaders need to re-consider their approach to work.

Transcript of Talk On New World of Work To Cranfield Som Final Version

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Steve [email protected]@microsoft.com07812 980621

BusinessInsights

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The Balance of Power Will The Balance of Power Will Change...Change...

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Users Will Be In Control

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Source: “Get Ready: The Millennials Are Coming!”, Forrester Research, Inc., September 2005

“The Millenials

Are Coming!”

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Do you remember when “they” tried to ban the Internet?

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YourYourWork ForceWork Force

ConsultantsConsultants

ContractorsContractors

EmployeesEmployees OutsourcersOutsourcers

PartnersPartners

CustomersCustomers

FreelancersFreelancersContingent StaffContingent Staff

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MandarinMandarin

HindiHindiEnglishEnglish

EnglishEnglish

Spanish

Spanish

SpanishSpanishTurkishTurkishPortuguesePortuguese

PortuguesePortuguese

ArabicArabicBengaliBengali

RussianRussian

JapaneseJapanese

GermanGerman

PunjabiPunjabi

FrenchFrenchWuWu

JavaneseJavanese

KoreanKorean

VietnameseVietnamese

EnglishEnglish

ItalianItalian

MarathiMarathiMarathiMarathi

TeluguTeluguTamilTamil

TamazightTamazight

CantoneseCantoneseSindhiSindhi MinMin

MaithiliMaithili

PolishPolish

UkrainianUkrainian

PersiaPersiann

GujaratiGujarati

MalayalamMalayalam

KannadaKannada

Source: http://en.wikipedia.org/wiki/Most_spoken_languagesSource: http://en.wikipedia.org/wiki/Most_spoken_languages

FrenchFrench

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JobJobHistoryHistory

FamilyFamilyPhotosPhotos

FriendsFriends

AndAnd

ColleagColleag

uesues

Blogs,Blogs,News,News,

Interests,Interests,Things to WatchThings to Watch

CommunitiesCommunities

About meAbout me

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Company DataCompany DataPersonal DataPersonal Data

SharedSharedDataData

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Home

Home

Home

Home

Play

Play

Play

Play W

ork

Work

Work

Work

Shopping

Shopping

Shopping

Shopping

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Enhance Customer Value to Drive Revenue

Retain Customers, Improve Satisfaction and Increase Perceived Value

Manage Risk to Reduce Business Exposure and Reduce Cost of Compliance

Improve auditability of systems, reduce cost of compliance and ensure business continuity

Make the Business More Effective By Optimizing Workflows to Reduce Process Costs

Automate workflows where possible, reduce the cost of process change management and improvement visibility of process costs

Application Integration

Team Team WorkspacesWorkspaces

Across Networks

Across Devices

E-Mail/E-Mail/CalendaringCalendaring Persistent Persistent

Group ChatGroup Chat

CreaCreatete

LeadLeadQualified?Qualified?

RetireRetireLeadLead

CreateCreateOppt’yOppt’y

CreateCreateQuoteQuote

Closed?Closed?

CompleteCompleteSaleSale

Create InvoiceCreate Invoice

CRMCRMERPERP

Get specs Get specs from from

customercustomer

Validate Validate specs with specs with Tech SalesTech Sales

Estimate Estimate custom custom designdesign

Cost out Cost out the the

solutionsolution

Decide Decide discount discount strategystrategy

Assemble Assemble proposed proposed responseresponse

Approve Approve proposed proposed responseresponse

UnstructuredUnstructured Capture Data in Structured and Unstructured

Processes and Automate for Compliance

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© 2008 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.