TALITY 4.0TALITY 4.0 CALL ACCOUNTING CALL ACCOUNTING

for the SERVICE INDUSTRYfor the SERVICE INDUSTRY

TRISYS, INCTRISYS, INC

215 RIDGEDALE AVE215 RIDGEDALE AVE

FLORHAM PARK, N.J. FLORHAM PARK, N.J.

VOICE: 973-360-2300VOICE: 973-360-2300

FAX: 973-360-2222FAX: 973-360-2222

E-MAIL: SALES@TRISYS.COME-MAIL: SALES@TRISYS.COM

When it comes to call accounting products, Trisys, Inc. Is the leading provider When it comes to call accounting products, Trisys, Inc. Is the leading provider in the industry.in the industry.

If you’re wondering what call accounting can do for your business, consider If you’re wondering what call accounting can do for your business, consider this. For most businesses, telephone costs are the largest expense after payroll. this. For most businesses, telephone costs are the largest expense after payroll. What’s more, 22% of the average business’ phone calls are non-business What’s more, 22% of the average business’ phone calls are non-business related, resulting in lost productivity, lost revenue, and higher telephone related, resulting in lost productivity, lost revenue, and higher telephone expense.expense.

Our products do not monitor telephone conversations. They simply let you Our products do not monitor telephone conversations. They simply let you know where your costs are being incurred. Call accounting lets you analyze know where your costs are being incurred. Call accounting lets you analyze ALL of your telephone activity.ALL of your telephone activity.

Trisys, Inc.’s TALITY call accounting product is designed for the Hospitality, Trisys, Inc.’s TALITY call accounting product is designed for the Hospitality, College and University, Hospital, Call Center, Marina, Shared Tenant space, College and University, Hospital, Call Center, Marina, Shared Tenant space, School, Camp, Marketplaces, etc..School, Camp, Marketplaces, etc..

It is a full featured call accounting product that will monitor, price, and mark It is a full featured call accounting product that will monitor, price, and mark up, phone activity on your property.up, phone activity on your property.

Trisys, IncTrisys, Inc

Here Are Some of the Features Here Are Some of the Features Available in TALITY:Available in TALITY:

Easy check in and check-outEasy check in and check-out Interface to Interface to AnyAny Property Management Property Management Systems on the market.Systems on the market. Auto Archiving of call recordsAuto Archiving of call records Credit limitingCredit limiting Flexible pricing and surchargesFlexible pricing and surcharges User defined Passwords / System AccessUser defined Passwords / System Access Profit report with taxes to enable night Profit report with taxes to enable night auditingauditing Multiple extension assignment under one roomMultiple extension assignment under one room and many,many, other features….and many,many, other features….

TALITY Supports:TALITY Supports:

Unlimited telephone extensions.Unlimited telephone extensions. Unlimited number of telephone lines.Unlimited number of telephone lines. Unlimited users and roomsUnlimited users and rooms.. You are limited only by your computerYou are limited only by your computer.

Computer Requirements:Computer Requirements:

Pentium II based PCPentium II based PC Microsoft Windows 95/98/NT/2000/XP Professional Microsoft Windows 95/98/NT/2000/XP Professional 64 MB RAM64 MB RAM 100 MB available hard drive space100 MB available hard drive space Printer driver must by installed on your systemPrinter driver must by installed on your system Power Management feature of your system must be Power Management feature of your system must be disableddisabled 1 dedicated COM port for SMDR (if SMDR data is 1 dedicated COM port for SMDR (if SMDR data is collected via COM port)collected via COM port) 1 dedicated COM port for PMS (if using PMS system)1 dedicated COM port for PMS (if using PMS system)

TALITY’S MENUS MAKE IT EASY TO GET THE INFORMATION YOU WANT AND DO THE WORK THAT YOU NEED

SETUP AS GUEST

ADMINISTRATION

OR

MULTIPLE EXTENSIONS CAN BE SETUP FOR A ROOM

TALITY WILL WARN YOU WHEN TELEPHONE CHARGES EXCEED CREDIT LIMIT

DISPLAYS THE LAST TIME YOU BILLED

DISPLAYS CURRENT CHARGES FOR A USER

USER SPECIFIC RECURRING CHARGES CAN BE APPLIED

WITH NUMEROUS REPORTS AND FILTERING

YOU CAN SELECT THE INFORMATION YOU WANT !

YOU CAN CREATE AND SAVE PREDEFINED FILTERS FOR REPETITIVE REPORTS

SELECT SPECIFIC PHONE NUMBERS,USERS, DEPARTMENTS, EXTENSIONS,ROOMS, TRUNKS OR AUTH. CODES SELECT

DIRECTION

SEND YOUR REPORT TO THE SCREEN OR PRINTER

SELECT A SUMMARY OR DETAIL REPORT SELECT REPORTING

PERIODS

ScreenPrinter

Summary Detail

BothIncomingOutgoing

AllTodayYesterdayWeek To DateMonth To DatePrevious MonthDate Range

REPORTS GIVE YOU THE INFORMATIONYOU REQUESTED. IN CLEAR AND EASY TO READ FORMATS.

02/14/98 Page: 1 08:30 User Activity Detail

02/10/98 - 02/10/98

Length Actual User Date Time Phone Number HH:MM:SS Destination Cost Charges ---------------------------------------------------------------------------- User: ROOM 6740

02/10 16:03 1-410-295-7566 00:00:30 MD ANNAP 0.00 0.00 02/10 16:05 1-718-855-9475 00:02:12 NY NYCZ 0.00 0.00 02/10 16:06 1-410-789-7793 00:00:06 MD BRKLY 0.00 0.00 02/10 16:06 1-410-789-7893 00:00:12 MD BRKLY 0.00 0.00 02/10 10:23 301-1576 00:02:12 NJ MADIS 0.00 0.00 02/10 16:06 789-7893 00:12:11 NJ NPA S 0.00 0.00 02/10 16:06 282-1000 00:28:06 NJ NEWAR 0.00 0.00 02/10 18:23 360-2300 00:05:33 NJ MADIS 0.00 0.00 ---------- ---------------- ---------------- Subtotal: Calls: 8 00:51:02 0.00 0.00

---------- ---------------- ---------------- Grand Total: Calls: 8 00:51:02 0.00 0.00

PRICING ALLOWS YOU TO SETUP THE PRICES YOU WANT OR YOU CAN PURCHASE THE DEFAULT RATES FOR YOUR

AREA

IMPORT THE LATEST AREA CODES AND EXCHANGES

CREATE NEW AREA CODES AND EXCHANGES

SETUP A GLOBAL RECURRING CHARGE

ASSIGN A SPECIFIC CARRIER TO INDIVIDUAL TRUNK GROUP

IMPORT CARRIER RATES

RECOST CALLS

SETUP SURCHARGES

CREATE YOUR OWN PRICING TABLES

SPECIFY START TIMES FOR EACH PRICE INCREMENT (TALITY USES MILITARY TIME)

RATE FOR EACH ADDITIONAL MINUTE

RATE FOR FIRST MINUTE

SPECIFY THE AREA CODE

THIS ENTRY PRICES AREA CODE 973 EXCHANGE 301 AT $0.00 - FREE CALL

BY FURTHER SPECIFYING AN EXCHANGE WE CAN MAKE THE PRICING MORE SPECIFIC.

THIS ENTRY SETS A DEFAULT PRICE FOR ALL AREA CODES AND EXCHANGES NOT OTHERWISE SPECIFIED

LEAVING THE From COLUMN AT 00:00 APPLIES THE SPECIFIED PRICING AROUND THE CLOCK, 24hrs A DAY

TALITY PRICING HAS THE FLEXIBILITY TO SUIT YOUR NEEDS!

WITH RECOSTING YOU CAN CHANGE THE PRICING OF CALLS

THEN HAVE THE FLEXIBILITY TO FILTER CALLS YOU WANT

02/13/98 Page: 1 21:17 User Activity Detail

02/10/98 - 02/10/98

Length Actual User Date Time Phone Number HH:MM:SS Destination Cost Charges ---------------------------------------------------------------------------- User: ROOM 6740

02/10 16:03 1-410-295-7566 00:00:30 MD ANNAP 0.74 0.74 02/10 16:05 1-718-855-9475 00:02:12 NY NYCZ 2.95 2.95 02/10 16:06 1-410-789-7793 00:00:06 MD BRKLY 0.22 0.22 02/10 16:06 1-410-789-7893 00:00:12 MD BRKLY 0.35 0.35 02/10 10:23 301-1576 00:02:12 NJ MADIS 0.00 0.00 02/10 16:06 789-7893 00:12:11 NJ NPA S 4.92 4.92 02/10 16:06 282-1000 00:28:06 NJ NEWAR 11.28 11.28 02/10 18:23 360-2300 00:05:33 NJ MADIS 0.58 0.58 ---------- ---------------- ---------------- Subtotal: Calls: 8 00:51:02 21.04 21.04

---------- ---------------- ---------------- Grand Total: Calls: 8 00:51:02 21.04 21.04

PRICING TABLES MAKE BILLING EASIER

SURCHARGES CAN BE SET UP AS:

•PER CALL

• PER MINUTE

•PERCENTAGE

•ANY COMBINATION

SPECIFY THE OTHER CALLS YOU MAY WANT TO SURCHARGE

SET UP INDIVIDUAL GRACE PERIODS

02/15/98 Page: 1 13:52 User Activity Detail

02/10/98 - 02/10/98

Length Actual User Date Time Phone Number HH:MM:SS Destination Cost Charges ---------------------------------------------------------------------------- User: ROOM 6740

02/10 16:03 1-410-295-7566 00:00:30 MD ANNAP 0.74 1.25 02/10 16:05 1-718-855-9475 00:02:12 NY NYCZ 2.95 4.03 02/10 16:06 1-410-789-7793 00:00:06 MD BRKLY 0.22 0.00 02/10 16:06 1-410-789-7893 00:00:12 MD BRKLY 0.35 0.00 02/10 10:23 301-1576 00:02:12 NJ MADIS 0.00 0.18 02/10 16:06 789-7893 00:12:11 NJ NPA S 4.92 7.44 02/10 16:06 282-1000 00:28:06 NJ NEWAR 11.28 16.59 02/10 18:23 360-2300 00:05:33 NJ MADIS 0.58 1.64 ---------- ---------------- ---------------- Subtotal: Calls: 8 00:51:02 21.04 31.13 ---------- ---------------- ---------------- Grand Total: Calls: 8 00:51:02 21.04 31.13

WITH SURCHARGES ADDED,YOU CAN COMPARE THE ACTUALCOST TO WHAT YOU BILL YOURCUSTOMERS.( WHEN YOU BILL A CUSTOMERTHEY WILL ONLY SEE THE USERCHARGERS )

NOTICE HOW THE GRACE PERIODAFFECTED THE LONG DISTANCE CALLS

WITH AREA CODES AND EXCHANGESCHANGING SO QUICKLYITS GOOD TO KNOW TALITY GIVES YOU THEABILITY TO ADD NEW CODES AS NEEDED

SET UP COMMUNICATIONS BETWEEN TALITY AND YOUR PBX

REINDEXING, REPAIRING AND COMPRESSING DATA FILES

REMOVES CALLS FROM ACTIVE DATABASE AND KEEPS THEM REPORTABLE

SETUP COMMUNICATIONS BETWEEN TALITY AND YOUR PMS

ALLOWS YOU TO DELETE, ADJUST, AND RECOST CALL RECORDS

SETUP PRINTER CONFIGURATION

DEFINE DIALED NUMBERS

DEFINE ACCESS PARAMETERS AND PASSWORDS

DEFINE AMOUNT OF ACCESS PERMITTED FOR EACH PASSWORD - THIS EXAMPLE SHOWS EVERYTHING IS ACCESSIBLE WITH PASSWORD “FULL”

THIS EXAMPLE SHOWS RESTRICTED ACCESS USING THE PASSWORD “FRONT” - ANY COMBINATION IS POSSIBLE AND THE PASSWORDS ARE YOURS TO DEFINE

DEFINE PMS FLOW CONTROL PARAMETERS

SELECT OR CREATE THE PMS OUTPUT FORMAT

CHECK WITH THE PMS DOCUMENTATION FOR THE PROPER PARAMETERS

SELECTABLE FLOW CONTROL

ORGANIZE THE FIELDS IN ANY ORDER

CHOOSE THE FIELDS THAT YOU NEED

USE AN EXISTING FORMAT AS A TEMPLATE OR CREATE ONE

CREATE ANY FORMAT FOR THE PMS YOU NEED

Thank You for Viewing the Thank You for Viewing the TALITY DemoTALITY Demo

If You Have Any Questions If You Have Any Questions Please Call Us at (973) 360-Please Call Us at (973) 360-

23002300

Or Visit Http://www.Trisys.ComOr Visit Http://www.Trisys.Com