Talent shortage talent disconnect - BSHRM 09/2010

September 2010

Talent Shortage… or Talent Disconnect?Martha Artiles, Chief Diversity Officer

Manpower

The Facts About Manpower

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Thursday 28 May 2009

82 countries and territories

4,200offices worldwide

3 millionemployees worldwide

North American employees45

7,00

0

400,000worldwide clients

800 offices in North America

Talent Shortage... or Talent Disconnect?

15 million

people are out of work in the U.S.

Source: BLS, May 2010

3,100,000job openings in the U.S.

BLS Job Openings and Labor Turnover Survey, April 2010

Manpower

5Talent Shortage... or Talent Disconnect?

Wednesday, April 12, 2023

Global Survey Findings

Manpower

10 Hardest Jobs to Fill in the U.S. (2010)

1. Skilled Trades

2. Sales Reps

3. Nurses

4. Technicians

5. Drivers

6. Restaurant/Hotel Staff

7. Management/Executives

8. Engineers

9. Doctors & other Non-Nursing Professionals

10. Customer Service Reps & Customer Support Staff



Source: Manpower 2010

Manpower



The Match

• Job-specific skills• Soft skills• Work ethic• Experience• Culture fit

Manpower

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April 12, 2023

Longer-Term

• Invest in training and development• Facilitate re-skilling and up-skilling• Enhance links with schools• Develop close ties to appropriate not-for-profits


Manpower

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April 12, 2023

Short-Term

• Investigate job redesign• Make flexible use of available talent• Hone attraction and retention strategies


Companies using the best talent-management practices outperform

their industry’s return to shareholders by a remarkable

22%McKinsey & Company

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That means…

• We have to utilize everyone who is willing and able to work:– People with disabilities

– Women

– Immigrants

– People of color

– Young workers

– Middle-aged workers

– Mature workers

• Diversity is more important than ever before!

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Attract a Diverse Workforce

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Diverse Talent – People with Disabilities

What we know• People with disabilities

– Represent the largest minority population that crosses all segments of diversity

– Represent one-fifth of our general population with approximately 21 million of working age

– Only 18% are born with a disability – the rest acquire a disability through age, illness, accident or combat. Veterans with disabilities are returning and expect to work

– The employment rate for people with disabilities is 36.9% (compared to 79.7% without disability)

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Diverse Talent – People with Disabilities

• Business listens to business– The U.S. Business Leadership Network (USBLN)

– The US Business Leadership Network (USBLN®) is the national business organization currently representing BLN chapters in 32 states and more than 5000 employers using a “business to business” strategy to promote the business imperative of including people with disabilities in the workforce.

– Local Birmingham BLN Affiliate

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Marketplace - People with Disabilities as Consumers

• Consumers with disabilities represent a huge business niche

• Marketing to consumers with disabilities makes good business sense

• It is estimated that Americans with disabilities represent more than $200 billion in discretionary spending

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Manpower’s Commitment to People with Disabilities

• Founded on a simple concept that there is a job for every person and a person for every job

• Removing barriers to employment among diverse groups of individuals has been a cornerstone of Manpower’s Diversity and Workforce Development initiatives

• Sample of current Programs– Project Ability

– Dialog in the Dark

Manpower

Current Programs - Project Ability

• Project Ability is a partnership that relies on collaboration with Community Based Organizations and the State Department of Rehabilitation to provide a workforce solution and talent to our clients that happens to have a disability

Manpower

Current Programs - Project Ability Objectives• Place 200 candidates with disabilities in 2010 • Help our clients win by providing them with high quality

talent and improve their position in the local community as a diversity friendly employer

• Improve Manpower's position and differentiates us as a Thought Leader by leveraging our expertise and history in collaborating with the People with Disability community

• Develop a replicable model that can be deployed nationally

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Current Programs - Dialog in the Dark“The Greatest Exhibition You’ll Never See”

•What is Dialog in the Dark?–Dialog in the Dark is a pitch dark exhibition where blind guides lead groups of 6-10 people through scenes from everyday life–Dialog in the Dark allows us to explore the power of communication, diversity, empowerment, trust and teamwork.

•Manpower’s Role–Manpower serves as employer of the blind guides and promotes their full time employment following the exhibitions–Manpower also partners with Premier to promote diversity awareness and understanding through collaboration with local organizations that support diversity.

Manpower

Local Best Practice Examples

• Big Lots– The Big Lots Distribution Center in Montgomery AL has had a long-

standing relationship with JCCD (Janice Capiluto Center for the Deaf) that involved hiring deaf associates in various positions within the warehouse.

– Currently there are 5 such associates employed

• HP– Hire People with Disabilities and have had great success

Manpower

Thank you!

• Manpower– http://us.manpower.com

• USBLN– www.usbln.org



Talent shortage talent disconnect - BSHRM 09/2010

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