Talent Management

USC Talent Management Partnership Forum

May 1, 2013

Talent Management

Welcome/Introduction

Announcements Employee Gateway / New Trojans Network PeopleAdmin upgrade Executive Leadership Series Event on June 7th

Performance Management @ USC

Trojan Learn

Wine & Cheese Reception

AGENDA

Mayday, Mayday, Mayday!!!

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Talent Management’s Integrated Talent Management Model

Talent Management’s Integrated Talent Management Model

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Changes to New Employee Orientation

Begin Today!From Orientation to Onboarding

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Reasons for the Transition

• Improve efficiency• Better pacing of onboarding phases• Opportunity to more fully engage our new

Trojans• Scalable and progressive

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The New Employee ExperienceRe-Imagined

Pre-Hire Part 1 Part 2 Part 3 Part 4

BenefitsOrientation

New Trojans

Network

Unit LevelOnboarding

ApplicantExperience

New EmployeeGateway

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Introducing New Trojans Network

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New Trojans Network Schedule(1st Wednesday of the month)

UPC (every 2 months) HSC (every 2 months)August 7October 2December 4February 5April 1June 4

September 4November 6 January 2March 5May 7July 2

- Ability to sign-up or be enrolled through TrojanLearn -

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Begins with Campus Tour (optional)

Edmondson Faculty Center

New Trojans Network1 – 5pm

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USC History & Strategic

Priorities

Networking Hour (optional)

Get Involved at USC

1870 1920 2000 2013

ProgramAgenda

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System upgrade

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Performance Management @ USC

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Distinguished Professor Edward E. Lawler, III

Director of USC’s Center for Effective Organizations

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Performance Management @ USC

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Performance Management @ USC

"Be fanatics.

When it comes to being and doing

and dreaming the best, be maniacs."

A.M. Rosenthal

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USC Performance Management Cycle

Lining up performance reviews with merit increase decisions

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Individual Development Plans (IDP)

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Michael Scott (0123456)

Michael Scott (0123456)

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Michael Scott (0123456)

Michael Scott (0123456)

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Michael Scott (0123456)

Michael Scott (0123456)

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Performance Management @ USCRollout Schedule

May 2013 Distribute Performance Review Templates /

IDP Template / Smart Goal job aid

July 2013 Workday launches

Fall 2013 Training for Managers

Spring 2014 1st Online Performance Reviews (in Workday)

2014 Launch 1st Goal Setting Cycle for FY ’14 – ’15T M Website

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=

LMS + Content

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The Evolution of Employee Development Platforms

Traditional Classroom and Computer-Assisted Training1980s-1990s

The e-Learning Era1998-2004

Blended and Informal Learning

1995-2007

Collaborative, Talent-Driven Learning

2008+

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Meet Michael Scott

“World’s Best Boss”http://www.youtube.com/watch?v=HS6rLnFLEuo

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Performance Management

Management Development

Leadership Development

Administrative Excellence

Customer Service

Project Management

Time Management

Change Management

Business Writing

Presentation Skills

Active Listening

1000+ Online Courses + Learning Pathways

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E-Module: Developing your Direct Reports

E-Module: Motivating Employees

Video: Passion & Energy

Job Aids

PHASE 2DEVELOP

E-Module: Monitoring & Improving Performance

E-Module: Managing Performance

Video:Listen to your team

Job Aids

PHASE 3MONITOR

Video: USC Performance Criteria

E-Module: Performance Appraisal Essentials: Planning for Appraisals

Challenge Series: Preparing your Performance Appraisal

PHASE 4EVALUATE

Video: USC PM Introduction

Video: Creating High Performance Teams

E-Module: Setting & Managing Priorities: Mission and Goals

Video: Achieving SMART Goals

PHASE 1PLAN

Performance Management @ USCExample Learning Pathway

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M1: Employment Practices

M2: Performance Management

M3: Key Management Topics

Management Development (3 Tracks)

Example Learning Pathways

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L1: Leading Strategically

L2: Leading in Complexity

L3: Leadership Special Topics

Leadership Development (3 Tracks)

Example Learning Pathways

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Managers Staff

• Reduced time off the job for training • Available 24x7 to meet professional and personal development across all divisions

• Supports a self-service model of employee development

• Instant access for all users simultaneously thereby increasing the speed of change

• Provides reporting and metrics • Control of the content – can be taken in a non-linear fashion to provide answers

• Learning paths have been designed to streamline course identification and enhance the learning experience

• Custom curricula provide focus for projects, competencies or programs

Benefits

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A USC cultural shifttoward a true

Learning Organization

where everyone learns all the time.

The Possibilities

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Performance Management Website dedicated to Performance Management PM Training in Trojan Learn begins Fall 2013 Templates on Talent Management website:

Trojan Learn UAT Testing, May 2013 Beta Testing begins June, 2013 Trojan Learn orientations ongoing

New Employee Orientation schedule – May 1

Executive Leadership Series – June 7

View Forward

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Why Truly Human Leadership?

Because 7/8 people believe the company they work for does not care about them.

Because everybody should have the opportunity to use their gifts and talents toward a shared vision.

Because people should be led, not managed.Because everyone should be able to go to work and come home happy and fulfilled.-Bob Chapman

trulyhumanLEADERSHIP – Why?

June 7th

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Together, holding the space for top performance and engagement at work!