Talent Management: Performance and Learning. Member of South Carolina Federal Credit Union’s...
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Transcript of Talent Management: Performance and Learning. Member of South Carolina Federal Credit Union’s...
Member of South Carolina Federal Credit Union’s family of credit union service organizations (CUSO):
• Indirect Lending Solutions™, LLC• Optimal Talent Solutions®• Co-location Services• Innovatus Benefits Solutions™, LLC• South Carolina Federal Insurance Solutions™
South Carolina Financial Solutions™, LLC
Background• Experience
Fully Integrated Talent Management System• Performance Management• Learning Management• Recruiting Management (consulting support)
Optimal Talent Solutions®
The Health of Small Credit Unions
The industry’s growth is attributed to the nation’s largest credit unions.
“With nearly $716 billion in assets…426 credit unions held nearly 67 percent of the system’s total assets at year end.”
• The average return for small credit unions was negative 16 basis points.• The number of federally insured credit unions continues to decline, “falling
from 6,819 institutions at the end of 2012 to 6,554 at the end of 2013.”
(NCUA Annual Report, 2013, p.9)
Why is Talent Management important to the health of small credit unions?
43% of surveyed employees received the same negative feedback in their 2013 performance reviews as they did in prior years.
87% left their performance reviews without a plan for how to better meet their managers’ expectations.
Take Control of the Process
Source: Cornerstone LLC
150,000 US workers surveyed (Gallup):• Only 30% engaged in their work• 52% NOT engaged• 18% admit to being completely disengaged at work:
“A permanent case of ‘the Mondays’”
Unengaged Employees
• Managers spend nearly 20% of their time handling/managing poor performers.
• They lack the right tools to identify ‘the disengaged.’
o Performance Historyo Training History o Evaluations
Challenges Facing Managers
Cornerstone has found that employee engagement impacts organizations in the following ways:
• 37% lower absenteeism• 25% lower turnover• 28% less shrinkage• 10% higher customer metrics• 21% higher productivity• 22% higher profitability
Strengthen Your Organization
Source: Cornerstone, LLC
• Performance & development available 24/7
• Improving performance retains talent and saves time and money
• Is an additional benefit to employees
• Proper documentation helps protect your credit union from wrongful termination lawsuits
Benefits of a Talent Management System
https://scfederal.csod.com/client/scfederal/default2.aspx
Facilitators
Performance Management System• Paige Westbury, VP of Human Resources
Learning Management System• Margaret Young, VP of Learning & Development
Talent Management System Best Practices
Leverage SCFS’s relationship with Cornerstone for affordable pricing.• Cornerstone is 100% organically grown• 95% client retention rate
All-Inclusive Software• Goal Setting & Management• Performance Reviews• Development Plans• Skills and Competency Management• Learning Management
Why Optimal Talent Solutions?