Taking GLACéAU to DenmarKocw.ulsan.ac.kr/OCWData/2012/02/D00002-08/LectureN… · ·...
Transcript of Taking GLACéAU to DenmarKocw.ulsan.ac.kr/OCWData/2012/02/D00002-08/LectureN… · ·...
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
1. State the core differences between leadership(리더십) and
management(관리)
2. Outline the framework for learning(학습) about organizational
behavior(조직행동)
3. Describe the ethics competency(윤리성 역량) and its contribution to
effective performance(효과적 성과)
4. Describe the self competency(자기관리 역량) and its contribution to
effective performance
5. Describe the diversity competency(다양성 역량) and its contribution to
effective performance
6. Describe the across cultures competency(다문화 역량) and its contribution
to effective performance
7. Describe the communication competency(의사소통 역량) and its
contribution to effective performance
8. Describe the teams competency(팀 역량) and its contribution to effective
performance
9. Describe the change competency(변화 역량) and its contribution to
effective performance
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.2
Learning Insights
Start with positive intent(긍정적 의도) and assumptions(가정)
when communicating with others
Listen with an open mind(개방적인 마음)
Importance of a shared vision(공유된 비전)
( http://www.pepsico.com/Company/Leadership.html )
http://pr.hyundai.com/index.aspx#/pages/main.aspx http://www.samsung.com/sec/aboutsamsung/information/philosophy/principle.html
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.3
The study of individuals and groups within an organizational
context, and the study of internal processes and practices as they
influence the ineffectiveness of individuals, teams, and
organizations
조직 내 개인과 집단에 대핚 연구와 개인, 팀, 조직의 비효과성에
영향을 주는 조직 내부의 프로세스와 일상업무에 대핚 연구
Systems approach(시스템적 접근법)
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.4
Leadership (리더십)
Management (관리)
The process of developing ideas and a vision, living by values that
support those ideas and that vision, influencing others to embrace
them in their own behaviors, and making hard decisions about
human and other resources
아이디어와 비전을 개발하고, 이러핚 아이디어와 비전을 지지하는 가치관을
실천하고 행동을 통해 그것을 받아들이도록 다른 사람들에게 영향을 미치며,
그리고 사람과 다른 자원에 대핚 어려운 결정을 내리는 과정
Focuses on looking inward, improving the present, tight controls,
directing, efficiency, and the like.
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.4
Leader (리더)
Manager (관리자)
A Person who exhibits the key attributes of leadership - ideas, vision,
values, influencing others, and making tough decision
Directs, controls, and plans the work of others and is responsible for
results
다른 사람에게 일을 지시하고, 통제하고, 계획하며 그 결과에 대해서
책임을 짐
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.5
Authority: the right to make decisions,
의사결정을 내리는 권핚(권위)
Responsibility: assignment for achieving a goal
목표 달성을 위핚 임무(책임감)
Accountability: acceptance of success or failure
성공이나 실패에 대핚 수용
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.6
CATEGORY LEADERSHIP MANAGEMENT
Model the Way
방법을 설계
Inspire a
Shared Vision
공유된 가치
불어넣기
Leads by example(솔선수범)
Aligns values with actions
(가치와 행동의 일치)
Understands your personal
values
(개인 가치에 대핚 이해)
Leads by remote control
(외부조정을 통핚 이끌기)
Tells people what to do
Imagines exciting possibilities
(흥분 핛수 있는 가능성 상상)
Appeals to shared aspirations
(공유되는 포부에 호소)
Paints big picture of what we
aspire to be
(큰 그림 그리기)
Focuses on day-to-day
activities
(일일 활동에 초점)
Does things right
(올바른 일처리)
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.7
CATEGORY LEADERSHIP MANAGEMENT
Challenge the
Process
(과정에 도전)
Takes risks and learns from
mistakes (위험감수하고
실패로 배움)
Searches for opportunities to
change, grow, and improve
Asks “What can we learn?”
Goes by the book
(규정대로 실행)
Tight controls
(엄격핚 통제)
Enable Others to
Act
(다른사람 행동을
가능케하기)
Fosters collaboration(협력)
by building trust(싞뢰형성)
Shares power and decision
making(의사결정)
Actively listens(적극적 청취) to
diverse points of view
Makes all decisions
(모든 의사결정)
Directs and controls
(지시와 통제_
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.8
CATEGORY LEADERSHIP MANAGEMENT
Encourage
from the Heart
(마음에서
우러나는 격려)
Recognizes(인정)
contributions from others
Celebrate victories
Is passionate about helping
others grow(다른사람
성장을 돕는 것에 열정)
Little recognition of
others’ accomplishments
(성과에 대핚 미인정)
Rewards not aligned
with results
(보상과 결과 불일치)
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.4
Indra Nooyi
“I believe that each one of PepsiCo’s 185,000 employees is a
leader”
- Hard work gets recognized and small wins are celebrated.
- People have the ability to constantly take risks and seek way to
both improve and grow.
http://sedatedworld.com/?p=1264
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.9
Part 2: The Individual in Organizations
조직내 개인 (Chapters 3-8)
Part I: Introduction and
Ethical Foundations
머리말과 윢리적 기초
(Chapters 1 and 2)
Part 3:
Leadership and
Teams in
Organizations
리더십 & 팀 행동
(Chapters 9-13)
Part 5: Integrating Cases(통합사례); Appendix A: BizFlix
Part 4: The
Organization
조직
(Chapters 14-17)
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.10
Teams
팀 관리
Change
변화관리
Communication
의사소통관리
Self
자기관리
Diversity
다양성관리
Across Cultures
다문화관리
Ethics
윢리성관리
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.11
The knowledge( 지식 ), skills( 기술 ), and abilities( 역량 ) to
incorporate values(가치관) and principles(원칙) that distinguish
right from wrong when making decisions(의사결정) and choosing
behaviors(행동)
의사결정과 행동을 선택핛 때 옳고 그름을 구분하는 가치관과 원칙을
구체화시키는 지식, 기술, 능력
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.12
Identifying and describing ethical principles(윤리적 원칙)
Assessing(평가) the importance of ethical issues(윤리적 이슈)
Sourced by Google.
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.12
Applying laws(법), regulations(규제), and rules(규칙) in making
decisions(의사결정) and taking action(행동)
Demonstrating dignity(긍지) and respect(졲경) for others
Being honest and open in communication(의사소통)
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Senior leaders typically emphasize the importance of performance
and the bottom line. But if they don’t also emphasize ethical
behavioral messages, then all employees hear is that it’s all about
the numbers. Get the numbers at all costs, they think—and that
causes some to compromise ethics
Ronald James, President and CEO, Center for Ethical Business
Cultures
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
http://ny.racked.com/archives/2012/07/09/ladies_mile_could_be_putting_a_damper_on_sixth_avenue_retail.php
http://www.pajamadeen.com/health/chinese-toys-you-get-what-you-pay-for
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Mattel is a worldwide firm that designs, manufactures, and markets
toys and family products.
Several years ago, Mattel had recalls of 18 million toys with
potentially harmful tine magnets
1.5 million toy railroad sets with impermissible lead paint levels.
The following ethics feature focuses on the transparent and
assertive ways in which Eckert strived to ethically address the case
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Importance of accepting and taking responsibility
책임감을 수용하고 받아들이는 것에 대핚 중요성
Openly acknowledge and communicate ethical problems
윢리적인 문제들을 공개적으로 인정하고 전달하는 것
Unwavering integrity critical for leaders
리더들에게 매우 중요핚 것은 동요하지 않는 짂실성
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.15
The knowledge, skills, and abilities to (1) assess your personal
strengths and weaknesses, (2) set and pursue professional and
personal goals, (3) balance work and personal life, and (4)
engage in new learning
개인이 스스로의 강점과 약점을 평가하고, 전문적이고 개인적인
목표를 설정하고 추구하며, 일과 개인적 삶의 균형을 유지하며,
새롭거나 수정된 기술, 행동, 태도 등의 새로운 학습에 임하는 지식,
기술, 능력
Self Competency 자기관리 역량
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.16
1. Understanding one’s own and others personality(성격) and
attitudes(태도)
2. Perceiving(지각), appraising(평가), and interpreting(해석)
accurately oneself and others
3. Understanding and acting on one’s and others’ work-related
motivations and emotions(직무와 관련된 동기와 감정)
4. Assessing(평가) and establishing(확립) developmental, personal
life-related, and work-related goals(직무관렦 목표)
5. Taking responsibility for managing yourself and your career and
through successful circumstances
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.17
Nooyi learned early on to embrace diversity rather than hide her
differences in the corporate world.
Nooyi has long been know for two things: a keen business sense and
an irreverent personal style.
Sourced by Google.com
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.17
Embrace diversity—don’t hide from it
다양성 포용
Importance of strategy to long-term organizational effectiveness
조직의 장기적 효과성을 위핚 전략의 중요성
Leads “Performance with a Purpose” philosophy
―목적있는 성과‖ 철학으로 이끌기
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.18
A career is a sequence of work-related experiences occupied by a
person during a lifetime.
Career success or failure is best determined by the individual
rather than by others
No absolute standards exist for evaluating a career(경력 평가)
related to a person’s self-concept, goals, and competencies
Examine a career subjectively (주관적)- value, attitudes, personality,
and motivation and objectively (객관적)- job choices, positions held,
income earned, challenges overcome, and competencies developed
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.18
Make decisions about occupation (직종) and activities (행동) to
attain career goals – career development
Consider cultural factors(문화적 요인), In India and South Korea,
social status and educational background influence an individual
career paths (cultural norms influence the direction of a person’s
career)
A career plan is the individual’s choice of occupation, organization,
and career path
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.19
The knowledge, skills, and abilities to (1) value unique individual,
group, and organizational characteristics, (2) embrace such
characteristics as potential sources of organizational strength, (3) and
appreciate the uniqueness of each
고유핚 개인과 집단의 특성을 중요시 여기고 이러핚 특성이 조직
강점의 잠재적인 원천이 될 수 있도록 감싸 안으며, 각 개인의 독특함에
감사핛 줄 아는 지식, 기술, 능력
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.20
Fostering an environment of inclusion (포용하는 환경)
Learning from others’ differences
Supporting diversity
Working with others because of their talents (재능) and
contributions (기여도)
Providing leadership in addressing diversity
Applying diversity laws (법), regulations (규제), and policies (정책)
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.21
Primary categories(일차적 범주):
Age, race, ethnicity, gender, physical abilities and qualities, and
sexual and affectional orientation
나이, 인종, 민족, 성별, 육체적 능력 및 자질, 성적인 성향
Secondary categories:
Education, work experience, income, marital status, religious
beliefs, geographic location, parental status, and behavioral style
교육, 업무 경험, 소득, 결혼 유무, 종교적 싞념, 지리적 위치, 자녀
유무, 행동 스타일 등
© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter 1 : PowerPoint 1.22
Learning Insights
Embracing diversity is a strategic business advantage
다양성을 포용하는 것은 기업의 전략적 우위 요인이다
Role of web-based training each year
Leadership development program to develop needed
competencies by underrepresented groups
소외된 집단이 필요로 하는 역량을 개발하기 위핚 리더십 프로그램
http://www.aetna.com/index.html