Take Two Updates and Call Me in the Morning

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#AIIM14 #AIIM14 #AIIM14 Take Two Updates And Call Me In The Morning: The Future of Healthcare Starts With The Latest ECM Systems Du Warren Gibson & John Zotalis Sr. Manager, Applica@ons & Sr. Manager ECM HCSC

description

Health Care Service Corporation (HCSC) recently completed a migration assessment and content consolidation project from a legacy enterprise content management system to the latest platform version. HCSC Line of Business and Technical leadership will detail business and technical milestones, focus on content migration, repository consolidation, business process improvement, cost savings, end user impact and overall project success criteria. Future capabilities and strategic projects will also be discussed as part of HCSC's overall ECM initiatives.

Transcript of Take Two Updates and Call Me in the Morning

  • 1. #AIIM14#AIIM14 #AIIM14 TakeTwoUpdatesAndCallMeInTheMorning: TheFutureofHealthcareStartsWithTheLatestECMSystems DuWarrenGibson&JohnZotalis Sr.Manager,Applica@ons&Sr.ManagerECM HCSC

2. #AIIM14 AboutUs-HCSC Largestcustomer-ownedhealthinsurerintheUnited States Fourthlargestoverall,opera@ngthroughitsBlueCross andBlueShieldPlansinIllinois,Montana,New Mexico,OklahomaandTexas. OurPurpose-Todoeverythinginourpowertostand withourmembersinsicknessandinhealth 3. #AIIM14 InformaEonChaos eDiscovery Distributed IBM Records Mgmt Distributed ImagePlus Static Content CM 8 (Retail) Static Content ActiveContent SourceOne Static Content Inabilitytonddocuments Unabletoprovideproperrecord reten@on Duplicatestorage Increasedsupportsta Increasedbusinesscostforsearching content Variousworkowtools Varioususerinterfaces Variousdocumentinges@ontoolstostore tothemul@plerepositories Mobius VDR Static Content CM 8 (Group) Static Content ActiveContent IBM P8 (Govt) Static Content ActiveContent 4. #AIIM14 OurOpportunity Costsavings Streamlinebusiness processes CommonUI Centralized Repository eDiscovery Distributed IBM Records Mgmt Distributed Active Storage Active Content Static Storage Static Content 4 Common UI 5. #AIIM14 Ini@a@vetoConsolidateRepository Jus@ca@on/ROI Reduc@oninvendorsupport andmaintenance Reducelicensingcost Overalltotalcostofownerfor thecorpora@onisreduced Increaseproduc@vity Increasecustomer sa@sfac@on StreamlineBusiness Processes Aligntechnologyforfuture capabili@es Structured Data CM 8 Distributed Distributed Enterprise Search eDiscovery Records Management MME CMOD SharePoint Interwoven WCM 6. #AIIM14 SupporEngFutureCapabiliEes ContentAnaly@cs FraudInves@ga@on BIRepor@ng BridgeUnstructured&StructuredContent 7. #AIIM14 Gather Extractedinforma@onfromimages Storerawdataintocontentstore Analyze Performanaly@cs Iden@fysta@s@callysignicant pa^ernsandtrends StructureandDeliver Structuredatainmeaningfuland usefulma^er Validateinforma@on Gaininsightofthemedicalrecords datatomakebe^erbusinessuseand decisions BridgetheUnstructuredand Structurecontenttoobtaina360view ofamember. U@lizehardcopymedicalrecords& electronichealthrecordsmore eciently Pulltogetheraccurate,@mely, relevantinforma@onfromthose disparatesourcestoimprovebusiness processes PuLngUnstructuredContenttoWork Process NextStepsBusinessBenets DevelopUseCasesforContent Analy@cs PerformProofofTechnologyto obtainagreaterunderstandingofthe availabletoolsandHCSCpoten@al benets Createabusinesscasestoaddress currentchallenges ObtainSeniorLeadership Sponsorship DevelopContentAnaly@csProgram andCenterofExcellence 8. www.aiim.org/infochaos DoYOUunderstandthebusiness challengeofthenext10years? ThisebookfromAIIMPresident JohnManciniexplains.