Take the Big Data Challenge - Take Advantage of ALL of Your Data 16 Sept 2014
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Transcript of Take the Big Data Challenge - Take Advantage of ALL of Your Data 16 Sept 2014
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Take the Big Data Challenge: Exploit ALL of your dataPieter van ZeeProduct Manager, IDOLOnDemand.comHP Big Data Business Group
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.2
By Using ALL of Your Data
Better User and Business Results
Take the Big Data Challenge
http://www.actionnewsjax.com/news/news/local/430-take-ice-bucket-challenge-world-record-attempt/ng7t3/
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.3
Look Beyond Structured Data …
Machinedata
Humaninformation
Structureddata
ConnectedIntelligence
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.4
Big Data impacts all of us …
How do I use data toimprove service for all IT users?
How do I filter all these log files to isolate problems faster?
How do I decide what to archive, what to delete, and how do I manage it?
With today’s loads and complexities, how do I performance test my app?
How are end users experiencing my mobile apps on all platforms and carriers?
How do I analyze ALL of the relevant data?
In a world of cloud, mobility, and big data, how do I filter through and protect myself against new security threats – both inside & outside my network and across my applications?
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.5
New! HP IDOL OnDemandEasy-to-use web service to power the next generation of apps using human info analytics
www.idolondemand.com
Powered by
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.6
IDOL OnDemand unlocking the “dark data” within SalesForceIndex and search unstructured, untagged, case-chatter/emails/comments/attachments
IDOL OnDemand
Index of cases and
attachments
Search chatter
Search emails
Search comments
Search attachments
Case sentiment
Find similar cases
Explore related
concepts
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.7
ExpireSocial.com – Reputation management with IDOL OnDemand
Days of cold rain and snow. We're looking forward to our vacation with the kids to Hawaii. Got to love the picture we got from the Johnstons, who just got back.
User enters text and photos
IOD analyzes faces and
demographics
Remove posts after they expire
Recommend expiration times
Show post screen
IOD analyzes text content and
categories
IOD analyzes info about
geolocationPost
For: People who post to social networksWho: Want to take control of the personal info they shareSolution: Mobile app that recommends how long to leave a post in place
based on its content and then takes it down for you after it expiresUnlike: Typical social media sharing, which has no expiration date
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Level 0No Big Data
Level 1Structured -Internal
Level 2Structured –Internal & External
Level 3Structured –Internal & ExternalUnstructured -Internal
Level 4Structured –Internal & ExternalUnstructured –Internal & External
Level 5Fully Optimized and Using All Relevant Data
Where are you on the Big Data continuum?Solution Complexity
Big Data is not used
All data sources are fully integrated and optimized
Minimal use of structured internal data e.g., from ERP, CRM systems
Include use of unstructured data, e.g., text, graphic
Valu
e / B
enef
it
Data Types
Present Future
Supplement with structured external data, e.g., paid subscriptions
Add use of external unstructured data, e.g., search, social media
48%*
7%*
8%*
8%*
Source: Gartner Research Survey, March 2012* Percentage of Gartner survey respondents who indicated high usage of that particular class of data
“Over 90% of executives reported that in the next three years their organization plans to incorporate unstructured data into their enterprise insights, processes, and strategy.”
Source: Coleman Parkes Survey, Nov. 2012
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.9
Business Intelligence evolution
Hindsight Insight Foresight
Dataunstructured; business & social
Process prediction and actionpatterns and trendswhat happened yesterday
People operations staffreport writers
Technology analytics databases data warehouse, KPI dashboards
prediction, optimization & simulation systems
highly structured
Advanced Analytics Domain
data scientists business professionals
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.10
HP Big Data Platform: HAVEn
HAVEn
Catalogue massive volumes of distributed data
Hadoop/HDFS
Process and index all information
AutonomyIDOL
Analyze at extreme scale in real-time
Vertica
Collect & unify machine data
Enterprise Security
Powering HP Software+ your apps
nApps
hp.com/Haven
Social media IT/OT ImagesAudioVideo Transactional data
Mobile Search engineEmail Texts Documents
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.11HP Confidential
Hadoop With Deeply Integrated Analytics CapabilitiesBig Data Lakes
Enable business users to explore and interact with massive data lakes aggregated with Hadoop without advanced programming skills
• Complete Enterprise Solution
• Deep Hadoop Integration
• MPP M/R Architecture
• Enterprise Class Security
• Enable Self-Service Analytics
• 500+ Advanced Information Analysis Functions
• REST based APIs• Developer tools for custom apps
Hadoop Cluster
HDFS
Map/Reduce Slots
Compute Node
HDFS Sync
Hadoop Services
Edge Node
Distributed Action
Handler
Hadoop Services
Edge Node
Map/Reduce Slots
Map/Reduce Slots
Compute Nodes …Compute Nodes …
Map/Reduce Slots
Compute Nodes …
Map/Reduce Slots
Compute Node
IDOL Community
IDOL Admin
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.12
Big Data Info Analytics with Context, Scale & Speed
Core technology : Information platform for processing free text, audio, video, image and structured data
How it works: Probabilistic modeling and pattern-matching to understand concepts in information
Illustrative use case:Voice of the Customer
Key advantage: Analyze diverse forms of unstructured information to probe and explore data
Spectrum of use cases: Information governance, eDiscovery, knowledge management, video surveillance
HP IDOL
Core technology : Purpose-built analytics platform to manage petabytes of data at massive scale with blazing-fast analytics
How it works: Columnar architecture with intelligent data compression, built-in analytic functions, and open integration to meet analytic use cases
Illustrative use case: Clickstream analytics
Key advantage: Manage and analyze massive volumes of data in seconds, not weeks
Spectrum of use cases: Operations analytics. sensor data analytics, patient analytics, customer analytics
HP Vertica
Analyze100% of your information
with context, speed and
scale
Blazing fast exploration & analysis of semi-structured + “dark” data
Powering the next generation of human information applications
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.13
Big Data Security Analytics with HP ArcSight ESM 6.5
AnalyzeCollect/correlate Searchup to 100,000 events/ second from 350+ connectors
Up to 2 million events per second
a breach in 4 hours with quick forensic investigation
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.14
HP HAVEn Business-driven Big Data use cases
• Fraud detection• Anti-money
laundering• Risk management
• Broadcast monitoring
• Churn prevention• Advertising
optimization
• Supply chain optimization
• Defect tracking• RFID Correlation
• Weather forecasting• Natural resource
exploration
• Drug development• Clinical Data
Analytics• Evidence-based
medicine
• Law enforcement• Counter terrorism• Traffic flow
optimization
• Marketing effectiveness
• Brand awareness and advocates
• Integrated customer experience
• Support analysis
• Demand-supply planning
• Procurement analytics
• Systemic fraud models
• Compliance and risk
• Workforce optimization
• IT performance management
• Social lead generation
• Sales optimization
Func
tion
Indu
stry
Finance Telecom Manufacturing Energy HealthcareGovernment
Marketing Customer Supply chain Risk management HR, ITSales
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.15
Imagine better products and services
NASCAR
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.16
Imagine optimized processes and superior outcomes
Lucile Packard Children’s HospitalStanford, CA
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
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Imagine real-time risk management and governance
Morgan Stanley
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.18
Imagine finding and fixing problems, before your customers even notice
Vodafone Ireland
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.19
Game ShowNetwork
Your RankYour Score
Solitaire RushYOU ARE PLAYING
0 1278
Lizzie47
Imagine deeply understanding your customer
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Call To Action
EngageExperiment
Integrate
© 2010 Rick Bolin, https://flic.kr/p/8vzXWF
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Thank you
hp.com/go/bigdata
Wednesday9:40-10:00amSakura A
Wednesday1:45-3:20pmSakura B
Combining Human Information and APIs to Tap Into the Full Potential of the Internet Of Things.Martin Zerbib
Human Information API Platform: Index, Analyze, and Search All of Your Unstructured Data Using HP IDOLOnDemandRemko de Knikker
Tuesday & Wednesday
Visit the HP Booth in the Expo Area, #B2
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.