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Take a closer look at our services for the Optical sectorAs the UK population ages and consumers become more image conscious, sales in the optical market are set to grow 14% by 2024.*

Whether you sell optical goods online, are a high street optician, an optical wholesaler or a lens repairer, we have a range of delivery services to help you grow your business.

Our home delivery, Click & Collect and fulfilment services support a range of logistics needs across the Optical sector – from ensuring lenses are in store ready for a patient’s appointment to delivery of contact lens subscriptions.

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Reliable home delivery for designer glassesNeed a fast, reliable way to send high value optical items? Royal Mail Tracked® includes compensation up to £100 and for more valuable designer glasses, you can choose our Royal Mail Special Delivery Guaranteed® service which includes compensation up to £750. A signature on delivery provides added peace of mind.

Grow your business with marketing mailWe can help you grow your online sales and your patient list with door drop leaflets and catalogues that promote your products at a local or national level. Use your own data, or let us help you find the right customers.

Letterboxable items improve first time deliveryCustomers with contact lens subscriptions value reliability above all. Our standard and tracked services offer a choice of reliable delivery options for letterboxable items. Royal Mail Tracked® provides email or SMS notifications the day before and on the morning of delivery, with an estimated delivery window from 2 hours. And Royal Mail 24® and Royal Mail 48® offer great value and aim to deliver in 1-3 working days or in 2-3 working days.

Guaranteed and tracked next day delivery for urgent lenses and frames When you need prescription glasses or contact lenses to be available in-store for professional fitting you can rely on our Royal Mail Tracked 24® service for next day delivery. And for urgent items, Royal Mail Special Delivery Guaranteed® offers next day delivery by 9am or by 1pm – the choice is yours.

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Online shoppers trust Royal Mail more than any other delivery brand†

Our familiar local postmen and women will be a safe a pair of hands from the moment a parcel leaves your premises until it reaches its destination. We deliver to 30 million UK addresses, six days a week.

*Mintel: Optical Goods Retailing, UK, Feb 2019. **Post Office Ltd: The Post Office Network reports. †UK Delivery Matters, 2019. Independently conducted by Trinity McQueen.Royal Mail and the cruciform are trade marks of Royal Mail Group Ltd. © Royal Mail Group Ltd 2019. All rights reserved. Royal Mail Group Ltd, registered in England and Wales, number 4138203, registered office: 100 Victoria Embankment, London, EC4Y 0HQ.

OPTICAL

Using a tracked parcel service gives your shoppers more controlOur delivery notifications give Royal Mail Tracked® customers more information:

Estimated delivery window from 2 hours Help customers plan their day with an SMS/email notification the day before and the morning of delivery with an estimated delivery window from 2 hours.

Delivery to Neighbour If your recipient isn’t at home when we call, we’ll try to deliver their tracked item to a neighbour and send a notification specifying the address.

Safeplace If your customers would like us to deliver to a nominated Safeplace, we’ll send them an SMS/email notification to confirm we’ve delivered to their designated Safeplace location.

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Customers love to Click & Collect Local Collect® is our nationwide Click & Collect service. With over 10,000 Post Office® branches and 1,200 Royal Mail Customer Service Points to choose from, we’re ‘just around the corner’ from home or work. It’s a convenient option for online stores without a high street presence.

99%of people live within

3 miles of their local Post Office®**

Need bespoke delivery to your high street stores?Royal Mail Relay® streamlines your retail operation with scheduled and time-definite collections and deliveries to each of your nominated locations, at a time that suits you.

Our Relay Service can deliver tote boxes, Click & Collect orders and replenish stock across your network overnight. And when our driver calls they can also collect items such as frames and prescriptions.

We’ll help you take your brand abroadIf you’re expanding your horizons our great value International Tracked, Signed and Standard Parcel services will connect you with optical customers in over 230 countries and territories worldwide. Talk to us about your export sales today.

67%of shoppers are more confident ordering online with tracking†