Coordinate implementation of customer service strategies Lecture 5 Payman Shafiee.
Tailoring Google Site Search Brett Lucas Payman Labbaf July 2008.
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Transcript of Tailoring Google Site Search Brett Lucas Payman Labbaf July 2008.
Tailoring Google Site Search
Brett Lucas
Payman Labbaf
July 2008
Problem
• Relying on a separate cataloguing mechanism.• Unsatisfactory results prioritisation• Unable to index document other than html• Too resource intensive to maintain
Why Google CSE
• Ease of use• Well-known Search platform• Highly customisable
Introduction to Google Side Search
• Introduction to Google Site Search• Google CSE plus
– Ads & Google branding free– XML API– Email support
Features• Customisability
– Via a simple web interface– Via submitting an XML file– using XML API
• XML API
• Synonyms
• Data Biasing– based on the age of the documents– based on the domain from which the document is fetched– based on the path of the document
• Refinements
Tailoring Google Site Search
• Sign in to your Google account– Provide basic details– Provide all domains which define the scope of the search
• Create labels for refining or restricting the search• Create the search pipeline
– Wrap up the request and submit it to Google– Receive the response as an XML– Parse the XML and extract the results– Display the search results
• Provide final fine-tuning for Data Biasing
Potential Risks• Availability• Functional limitations• Google spec changes?• No absolute accuracy guaranteed
Contingency• Old system on stand-by• Loosely coupled modules• Documenting spec-related code
Future Tasks
• Perform Usability Test• Improve visual aspects of external navigation• Extend the refinements
Resources
• Introduction to Google Site Search http://uk.youtube.com/watch?v=uUB04YCUQ7k
• Google Site Search Homepage http://www.google.com/sitesearch/
• Custom Search Engine XML Spec http://www.google.com/coop/docs/cse/cse_file.html#7
• Google Site Search XML API
http://www.google.com/coop/docs/cse/resultsxml.html