Tactical Leadership Class #4

Level One Techniques

Leadership Technique and Consequence

1. LEVEL ONE TECHNIQUES: Pay, rewards, punishments, threats, coercion, intimidation

2. Level Two Techniques: logic, data, evidence, reason, statistics, charts, analysis

3. Level Three Techniques: vision, purpose, values, stories, music, symbols, strategy, TPOV

BUY-IN1. Passion2. Engagement3. Agreement4. Compliance5. Apathy6. Passive Resistance7. Active Resistance

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Figure Test

The Figure TestWhat did you see in these images?

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The Ultimate Projective Test

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ENVIRONMENT ACTIVE

Responses from Person A

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Figure 2

Figure 3

Figure 4

Figure 5

Figure 6

Figure 7

Pushing a button

Lifting a box

Holding a cue stick

Drinking a coke

Reaching for a can

Examining a bear track

A

Responses from Person B and Person C

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“Turn left at the light.”

Jumping up and down saying “Stop!”Choreographer explaining steps

Social drinker

“She’s this tall now.”

Demonstrating fetal position

C

PEOPLE DIRECTION

Conductor giving instructions

Coach ranting at the team

“DO it this way!”

“I’m the boss.”

“Follow me, big guy!”

“Get down like this.”

B

PEOPLE COMMUNICATION

Responses from Person D and Person E

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PEOPLE AGGRESSION

Poking someone’s chest

Jumping on someone

Boxing

Slapping someone

Pulling out a knife

Killing an insect

D

PEOPLE EXHIBITION

Pointing to his new car

Victory in the end zone

“That’s what I think!”

Singing on stage

Character in a play

Cannonball in a public pool

E

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PEOPLE AFFECTION

Saying “Good Pass!”

Toddler hugging father

Dancing close

Touching her face

Putting arm on friend’s shoulder

“Are you ok?”

F

PEOPLE DEPENDENT

“Do I go this way?”

“Help me!”

“You show me the way.”

Hitchhiking

“I can’t reach it!”

Feeling depressed

G

Responses from Person F and Person G

Figure Test Scoring Categories

• Environment– Active– Passive

• People– Affection– Aggression– Communication– Direction– Dependent– Exhibition

• Other10

Drawing Inferences from the Figure Test: Steven Taylor

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Carrie Baugh

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Your data …

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Active Listening Empathy or “reflective listening”

• GOAL: to understand the other.• Attend to Content AND Emotion• Put your own VABEs aside for the moment• Under-reaching = ‘parroting’, trust goes down• Over-reaching = ‘interpretation,’ trust goes

down• Know when to use, when not to.