Tabletop Exercise Presentation

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    Designing and Conducting

    Exercises to Implement and Test

    Your ERP

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    Objectives

    Describe why its important to test your

    ERP

    Evaluate the types of exercises that can be

    used in testing your ERP

    Understanding how to conduct a tabletop

    exercise

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    Why Test Your ERP?

    Evaluate if your ERP plans, policies, andprocedures are adequate and can be implemented.

    Reveal ERP weaknesses and gaps.

    The more you prepare and test the more individualperformance and organizational coordination andcommunications will improve.

    Train new and existing personnel and clarify rolesand responsibilities.

    Establish relationships with local, state, andfederal agencies.

    Update your ERP

    Satisfy possible regulatory requirements.

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    Training Options

    Orientation- This is just a paperwork exercise whereyou brainstorm/discuss rolls and responsibilities. If you

    find an error, you discuss how it will be fixed or who will

    handle the situation.

    Tabletop Exercises-This is where you are given ascenario and you start to put your ERP into action.

    Functional Exercises-Where you start to deployand utilize your resources on a limited scale.

    Full Scale Drill-Full scale, bring out all theequipment, everyone suits up exercise.

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    Orientation Exercises

    Informal with little preparation No simulation

    Discussion and assignment of roles &

    responsibilities

    Introduction to policies, procedures, plans &

    responsibilities

    Solves problems as a group

    Involve developing scenarios that describepotential problems and information necessary to

    address problem

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    Tabletop Exercises Discussion guided by a facilitator(s)

    Utilizes previously developed scenarios with

    information necessary to address problem

    Effective tool to simulate emergency event and

    practice ERP procedures No simulators and no attempt to arrange

    elaborate facilities or communications

    One or two evaluators to observe proceedings

    and progress

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    Tabletop Exercises (Contd)

    Murphys Law can come into play in this type of

    exercise

    Exercise does not take place in real-time (I.e. 1 hrof exercise = 4 hrs real time)

    Success is determined by feedback from

    participants and the impact this feedback has on

    the evaluation and revision of policies, plans, and

    procedures

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    Functional Exercise

    Policy & coordination personnel practice

    emergency response

    Stressful & realistic simulation Takes place in real time

    Emphasizes emergency functions

    Command center is activated

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    Full Scale Exercise

    Takes place in real time Employs real people & equipment

    Coordinates many agencies

    Tests several emergency functions

    Activates command center Purpose is to provide a place where local government officials can

    work together. Three main groups: Policy, Coordination, & Operations

    Produces high stress Cost is a factor

    Agencies may need to respond to a real event during

    exercise

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    How a Tabletop Exercise Works

    Problem discovery area, can involve some

    brainstorming Problems are tackled one at a time

    Low Stress environment

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    Who can conduct Tabletop Exercise?

    Regional group of water systems,

    interconnected systems, individual

    systems, the state

    Who should initiate Tabletop Exercise?

    The Water System Manager

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    Who should participate in Tabletop Exercise

    (Minimum Participation)

    Water Utility

    State - Emergency Responders

    Local - Police, Fire, ER, Health Department

    LocalGovernment, Management, Officials(Town Manager, City Manager, County Manager, Mayor

    or Other Chief Executive)

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    Who should participate in Tabletop

    Exercise (Expanded Participation) Emergency Management

    Public Information Officer

    Emergency Communications Agency

    Public Works Department

    Mapping Department

    Elected Officials (real or role-play) DWB

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    Who should participate in Tabletop

    Exercise (Broader Agency Participation) Additional State Emergency Management

    (State Homeland Security?)

    Additional Law Enforcement Agencies(FBI)

    State Health Agency

    CDC EPA

    Media (real or role play)

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    Tabletop Exercise Room and Setup

    Large room and/or multiple rooms needed (can be

    done at remote locations)

    Provide tables for agencies, table agency signs,nametags, if needed

    In large exercises, microphone recommended at

    the command post table for apprising all

    participants of key developments and decisions

    Audio / visual aids add realism

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    Tabletop Exercises: Before,

    During, and AfterBeforepreparing for the tabletop exercise

    1. Access needs

    2. Define the scope3. Write a purpose statement

    4. Define objectives

    5. Compose a narrative

    6. Write major and detailed events

    7. List expected actions

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    Tabletop Exercises: Before,

    During, and After (Contd)DuringAs the events unfold

    Record of communication

    Document actions initiated Identify problems encountered

    List solutions used

    Itemize changes needed

    After: conduct post exercise meeting, lessons learned,unanswered questions, areas for refinement for future

    exercises or ERP

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    Tabletop Exercises: Before,

    During, and After (Contd)AfterOnce the emergency has expired

    Conduct post-exercise meeting

    Review lessons learned Identify unanswered questions

    Critique areas for refinement for future exercises or ERP

    updates

    List what went right/worked well

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    Types of Scenarios and Triggers

    Scenarios Raw or finished water

    contamination

    Loss of major system

    component

    Loss of computer or control

    systems

    Severe weather event

    Others

    Triggers An unusual number of

    persons become sick

    A threat is made against the

    water system

    A breach of security and /

    or evidence of tampering is

    found

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    Tabletop Scenario Example

    A lightening strike ignites a forest fire. The area

    of the fire is serviced by a 12 regulator. There is

    a small power substation near the fire and if thefire spreads it could threaten the substation. The

    fire is at its full force. Even though the fire

    department claims that they have been able to

    contain the fire, the water pressure seems to bedropping off. Residents are complaining about

    low pressure and dirty water.

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    Post Exercise Assessment

    Backbone of the exercise

    What part of the response was

    effective

    What part of the response failed

    What was learned from the exercise

    What can we do better

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    Exercise Lessons Learned

    Preplanning must include role for all groups

    Allow time for scenario to develop and play out

    Plan for someone to handle role of those notpresent (e.g. Governor, Press)

    Have sufficient facilitators on hand to control and

    monitor progress of the exercise

    Be realistic

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    Exercise Lessons Learned cont.

    Stop and assess as needed

    Stress ground rules at the start, make participants

    aware of confusion which may exist (duringexercise and in real event)

    Allow sufficient time for post exercise debriefing

    Do not worry if you do not have all the answers

    Expand exercises to field drills; include media role

    played by public information officer (PIO)

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    Response Lessons Learned

    Use as opportunity to practice utility specific ERP

    Be realistic (natural disaster scenario, spills,

    terrorism, blackout) Be realistic for those who cannot be on-site

    Document all unanswered questions, dont let this

    slow the exercise down (make some assumptions

    and move on)

    Seek and share answers later

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    Response Lessons Learned

    (Contd) Keep dialog going

    Practice, Practice, Practice

    Build on each tabletop exercise to reach

    field exercise or full scale drill

    Dont forget--dealing with public, media,

    how to provide alternate sources of drinking

    water

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    Advantages and Disadvantages of

    Tabletop ExercisesAdvantages

    Modest commitment of

    time, resources, and money

    Effective in reviewingplans, procedures, and

    policies

    Good way at acquainting

    key personnel with

    emergency responsibilities,procedures, and one another

    Disadvantages

    Lacks realism and so may

    not provide true test of an

    emergency systemscapabilities

    Only superficial exercise of

    plans, procedures, and staff

    capabilities

    Does not provide a practicalway to demonstrate system

    overload

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    Resources

    1. EPA Response Protocol Toolbox http://www.asdwa.org/ Click on Security

    2. EPA is currently in the process of

    developing a CD ROM to assist the water

    supply community as they plan to conducttabletop exercises.

    http://www.asdwa.org/ Click on Security then

    ASDWA's Webcast on Tabletop Exercises 5-04

    3. FEMA online exercise design class

    http://training.fema.gov/emiweb/is/is139lst.asp

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    QUESTIONS?