Table of Content - Mul-T-Lock · • To add more remote control units repeat this procedure. • A...

ii ENTR® Dead Bolt User Manual

Table of Content1. Cylinder Installation 51.1 Package Content 5

1.2 Tools Requirements 5

1.3 Prior to Installation 6

1.4 Cylinder & Unit Installation 6

1.5 Magnet Fitting 8

2. ENTR® Description 92.1 ENTR® Description 9

2.2 Indications 9

2.3 ON/OFF Switch 10

2.3.1 Switching the ENTR® ON 10

2.3.2 Switching the ENTR® OFF 10

2.3.3 Low Battery Indication 10

2.4 Initiating the Lock 11

2.5 Default PIN Code 11

3. Operation 123.1 Changing PIN Code 12

3.2 Door Configuration 13

3.3 Pairing Remote Control 16

3.4 Deleting Remote Control 17

3.5 Setting the Sound Signal 18

3.6 Setting Locking Mode 19

3.7 Operated by Knob 20

3.8 Operated by Slide Buttons 20

iiiENTR® Dead Bolt User Manual

4. Touchpad Reader 214.1 Changing PIN Code 21

4.2 Battery Replacement 21

4.2.1 Low Battery Indication 21

5. Touchpad Reader Operation 225.1 Operation 22

5.2 Pairing Touchpad Reader 22

5.3 Touchpad Reader Master PIN Code 24

5.4 Menu Mode 24

5.5 Adding Personal User Code 24

5.6 Open Door 25

5.7 Lock Door 25

5.8 Delete Personal User Code 25

5.9 Delete All Personal User Codes 25

5.10 Volume Control 26

5.11 Factory Reset 26

6. Fingerprint Reader 276.1 Mounting the Fingerprint Reader 27

6.2 Battery Replacement 27

6.3 Adjust Date & Time 27

6.4 Pairing Fingerprint Reader 28

6.4.1 Add Master 29

6.4.2 Set Finger 29

6.4.3 Set PIN Code 29

6.5 Unlock the Door 30

4 ENTR® Dead Bolt User Manualiv

6.6 Lock Door 31

6.7 Low-battery Indication 31

6.8 Setting Menu 31

6.9 Add User 32

6.10 Delete User 33

6.11 Enable/Disable User 33

6.12 Delete all Users 34

6.13 Add Time Schedule 34

6.14 Edit Time Schedule 35

6.15 Volume Control 35

6.16 Double Security 36

6.17 Factory Reset 36

7. Smartphone App 377.1 App Installation 37

7.2 Pairing Smartphone 38

8. Remote Control Battery Change 398.1 Battery Removal 39

8.2 Battery Insertion 40

9. Troubleshooting 4110.1 Limitations and External Influences 41

10.2 Cases 41

Limited warranty 44

Federal Communications Commission (FCC) Statement 47

5ENTR® Dead Bolt User Manual

1.1 Package Content

1. Cylinder Installation

1.2 Tools Requirements• Small Phillips screwdriverNote: Do not use power tools or any excessive force to assemble ENTR® parts.

Batterycharger5

Magnet6

Inside drive adapter7

Mountingscrews8

Base plate & Knob1

Electrical unit2

Mountingscrew3

Panel screw4

Decorativespacer9 Allen key #310

6 ENTR® Dead Bolt User Manual

1.3 Prior to Installation

• Priortoinstallationcheckboltlockingdirection.• Verifythattheboltisinopenposition(boltinsidethedoor,unlocked).• Rotateadaptertail-pieceoppositetotheboltlockingdirectionuntilstopped(see

belowdrawing#1).• Verifythatthewideteethispointingup.Ifnotrotatetheexternalringuntilthe

wideteethwillpointup(seebelowdrawing#2).

1.4 Unit Installation

Warning:Donotattempttooperatetheunituntilassembledintothedoor

• Removeknobscrewusing1/16"Allenkeyandtaketheknobout.• Useaflatscrewdrivertoremovethecover.• RemovebothAllenscrewsentirelyandremoveinternalmechanism.

Note:Whileremovingtheinternalmechanismsecuretheoutsidecylinderfromfalling.Considerusingmaskingtapeorsimilar.

Knob

Knob screwCover

Boltlockingdirection

Rotate adapter tail piece opposite totheboltlockingdirection

Wide teeth

Drawing#1

Drawing#2


Adapter

• Place the Inside drive adapterandtightenthescrews.Donotovertightenthescrewsorusepower tools.

• PlacedecorativespacerovertheInside drive adapter.

• Assemblebaseplate(top housing&knob).

• Tightencylindermountingscrew.

Note: Incasethe"Malerectangle"ontheadapterisnotalignedwiththe"Femalerectangle"ontheKnob,theunitwillnotengageproperlyandmaycausetomalfunction.

Femalerectangle

Adapter

Mountingscrew

Base plate

Decorativespacer

Malerectangle Femalerectangle

Adapter


1.5 Magnet Fitting

• Carefullyconnectdatacableplug.• Assembleelectricalunitpanel(batteryhousing).attachetobase

plate(1)andpushdown(2).• Tightenelectricalunitpanelscrew.

Electrical unit

Datacableplug

1

Panel screw

2

MagnetFitting:• Mountthemagnetontheframe

moldings,ascloseaspossibleto the lock.

• Thelowerpartofthemagnetshouldalignwiththelowerpointoftheslider(seeillustration).

Note:Themagnetareaonframemoldingshouldbecleanandfreefromdust,peelingpaintetc.Usealcoholifrequired.Waituntilcompletelydrypriortosticking.

Framemolding

Magnet

Slider


2.2 Indications

Error (Red)Battery status (Green/Red)Door not closed (Red)

OK (Green)Manual Mode (Green)Mute (Green)

Knob

ON/OFFswitch

Indications

Touchpad

2.1 ENTR® Description

2. ENTR® Description


• TurningtheENTR®lockON or OFF.

2.3.1 Switching the ENTR® ON

BeforeturningENTR® ON, verify that the door is shut.

• Move the switch to the ONposition. Make sure that the knob is in the zero position(seeillustration).

• Functionandnumericbuttonswillall blink once.

• Hazardbeepsoundwillbeemittedanderrorindicationwillblinkonce.

• ENTR®isnowinoperating mode. Note: • AfterturningENTR®ON,avoidtouching

thefrontpaneluntilbeepsoundends.• AfterturningENTR®ON,thedoorwillbe

shut but not locked.

2.3 ON/OFF Switch

2.3.2 Switching the ENTR® OFF

• Move the switch to OFFposition.

2.3.3 Low battery indicationBatteryredsignalrapidlyblinkingand2longbeepswillbesoundedduringeverylock/unlockaction,indicatingthatthebatteryislowandneedstobecharged.

OFF ON•

Zeroposition


2.4 Initialization of the Lock

Initiatethelockbytouchingthemiddleofthetouchscreenwiththepalmofyourhandorfingersfor3seconds.

• Programingbuttonsandbatterystatusindicationlightwillilluminatefor15seconds,waitingforuser'saction.

• After15secondsofinactivity,ENTR®willidle.

2.5 Default PIN CodeThe lock's default factory PIN code is: 1 2 3 4 5 #Please note: • DefaultPINcodemustbechangedbeforestartingtheconfigurationprocess.• ThePINcodemustconsistof4-10digitsusingnumbers1through5inanysequence.• Only the Code and MutefunctionswilloperateuntilthedefaultPINcodeischanged.

Warning:Don'tforget/losethePINcodeoncechanged,otherwiseyouwillbelocked out. Keep your new PIN code in a safe place.


3.1 Changing PIN Code

[OK]indicationilluminated.2shortbeepemitted.New PIN code is set.

[Error]indicationilluminated.2longBeepsemittedfor1second.ENTR®goestomenumode.Start the process from stage 1.

Numericbuttonsilluminated. Reenter [New PIN code] [#] Forexample:1231234#

PIN codes match PIN Code doesn't match7

3. Operation

Touchscreenwithpalmorfingersfor3secondstoactive.

Press [Code] Numericbuttonsilluminated.

Type [Default PIN code] (12345) [#]

1 2 3

Warning:Donotattempttooperatetheunituntilassembledonthedoor.

NumericbuttonsilluminatedEnter[New PIN code](4-10digits) [#]Forexample:1231234#

[OK]indicationblinksonce.1longbeepemitted.Illuminatedbuttonsturnsoff.

[OK]indicationblinksonce,1longbeepemitted.Illuminatedbuttonsturnoff.

5 64


3.2 Door ConfigurationThedoorconfigurationprocesssetsyourlockanddoorpreferences.Thisprocessshouldbedoneaftersuccessfulinstallationofthelock.Itwilltake15-20seconds to complete.

Press [Cfg]

Numericbuttonsilluminated,Type [PIN code] [#]1longbeepemitted.


3

4

2

Press [1] or [3]toconfigureENTR®side(seeillustration).Press [1]forENTR®onleftside.Press [3]forENTR®onrightside.

5

ENTR® on left side of the door

Press [1]

ENTR® on right side of the door

Press [3]

1Important: Verify that the door is shut and no key is inserted into the cylinderduringconfigurationsteps.


Lock configuration failed

1. Remove the mechanical key from the lock. 2. Checkthatthedoorwasclosedproperlyorif

lockoperationwasinterfered.

Troubleshooting #1

Press [Cfg] The lock will carry out the configurationprocess.

8[OK] Indicationblinksonce.2shortbeepsemitted,Illuminatedbuttonsturnoff.

Configuration OK

[Manual] indicationilluminated.[Cfg] indicationblinks.Note:Iftheconfigurationfails refertotroubleshooting#1

Configuration OKHold the door shut to avoid opening.The lock will carry out the configurationprocess.Ittake's15-20secondstocomplete.

6

Openthedoorusingthehandle.Bringthelatchascloseaspossibletothedoormolding. Note: Do not shut the door.

7

Door moldings

Latch

Magnet

[Cfg] indicationblinks.Turn the knob manually to unlock positionandkeepthedoorclosed.Push on [Cfg]

7


[Error]indicationilluminated,2longbeepsemitted.Refertotroubleshooting#2

Configuration failedMagnet configuration failed

1. YoucanstilloperateENTR®inManualmode(w/oautomaticlocking).2. Removeanyothermagnetsfromthedoor.3. Placethemagnetaccordingtoinstructions.4. ConsultyourinstallerorcontactENTR®TechnicalSupport.

Troubleshooting #2

MagnetFitting:• Mountthemagnetontheframemoldings,ascloseaspossibletothelock.• Thelowerpartofthemagnetshouldalignwiththelowerpointofthe

slider(seeillustration).

Framemoldings

Magnet

Slider


3.3 Pairing Remote Control

Press [Add] Touchscreenwithpalmorfingersfor3secondstoactive.

Numericbuttonsilluminated.Type [PIN code] [#] Numericbuttonsblinking.

21 3

Remote control button

Presstheremotecontrolbutton.

5Press [1] to add remote control. Illuminatedbuttonsturnoff.[OK]indicationblinksfor15Seconds,waitingforremotecontrolunit

4


Notes: • To add more remote control units repeat this procedure.• Aremotecontrolunitcanbepairedwithonlyonesingledoorunit.• It is possible to add up to 20 remote control units.• Only authorized dealer can reset a paired remote.

[OK]indicationblinksonce,2shortbeepsemitted.Remote control unit added.

[OK]indicationblinksfor15seconds,Nobeepsemitted.Start the process from stage 1.

3.4 Deleting Remote ControlThedeletingremotecontrolprocess'willdeleteallremotecontrolunitsincludingTouchpadandFingerprintreadersdefinedwithinthesystem.

1 2Touchscreenwithpalmorfingersfor3secondstoactive.

Press [Del]Numericbuttonsilluminated.

Type [PIN code] [#]1longbeepemitted.

3

Pairing OK Pairing failed


5 Deletion accomplishedPress [Del]toconfirm. [OK]indicationblinksonce.

2shortbeepsemitted,Illuminatedbuttonsturn off.

[Del] blinks for 30 seconds.

4

Note: Wall reader and smartphone connected to the ENTR® lock will not be deleted.

Notes: • SettingtheENTR®locksoundtoOFFwillmutethelockandunlocksounds,and

theopendoorhazardsignal.Itwillnotmutethetouchpad,mechanicaloverrideandlow-batterysounds.

• FollowthesameproceduretoturnthesoundbacktoON.

3.5 Setting Sound SignalTurnthesoundsignaltoOFF or ON

21Press [Mute] Touchscreenwithpalmorfingersfor

3secondstoactive.[Mute]indicationilluminated. Soundsignalisoff.

3


3.6 Setting Locking ModeTogglebetweenAutomatic to Manuallockingmode

Notes: • SettingtheENTR®locktoManualwilldisableautomaticlocking.• FollowthesameproceduretosettheENTR®locktoAutomatic locking.

1 2

[Manual]indicationilluminated.

4


Press [M A] Type [PIN code] [#]

3


3.7 Doorknob Operation

Turn clockwise or counterclockwise to unlock.Beepsoundemittedduringdoorknoboperation.

3.8 Slide Buttons OperationSlideyourfingersontherecessedgroovesonbothsides of the ENTR® front panel:• Toopen,slidefingersdownwardsontherecessed

groovesonbothsides.• Tolock,slidefingersupwardsontherecessed

groovesonbothsides.

Open

Lock

Important!Whenanactivelockisopenedbyturningoftheknobyoumustre-operateitbyoneofitsautomaticmodes(i.eremote,phone,slidingyourfingers,touchpadetc.)orelseitwillremain UNLOCKED. Knoboperationismeantsolelyformechanicaloverride in the rare event it will not otherwise unlock.


4.1 Mounting the Touchpad ReaderSelectthelocationwheretheTouchpadReaderwillbemounted.• AttachtheTouchpadReaderbaseplatetothewall.• Use4screwsandscrewanchors,ordoublesided

adhesive strip.

4.2 Battery Replacement1. Release lid screw and open the lid. 2. Putinthebatteries(2xAA)according

tothe"+""-"signs.3. Closethelidandtightenthescrew.Notes: • AfterinsertingthebatteriestheTouchpad

Readerwillturnonautomatically.• AshortbeepsoundemittedandGreen

[OK]indicationilluminatedfor2seconds.Important:DonottouchtheTouchpadduringtheselftestprocedureanduntilthelightsareoff.

4.2.1 Low Battery IndicationWhenbatteriesneedreplacement,aredwarningsignalwillblinkrapidlyandlongbeepwillsoundduringeverylock/unlockaction.

4. Touchpad Reader


5.2 Pairing Touchpad ReaderThisprocedureisdoneviatheENTR®lock.Seealso:PairingRemoteControl.

Touch the Touchpad Reader screen withpalmorfingers.Press [77] [#] BlueLEDblinkingrapidly.

5

Press [Add]

2Touch ENTR® lock screen with palm orfingersfor3secondstoactive.

1Numericbuttonsilluminated.Type [PIN code] [#] Numericbuttonsblinking.

3

4Press [1] to add Touchpad.Illuminatedbuttonsturnoff.[OK]indicationblinksfor15secondswaitingfortheTouchpad.

5. Touchpad Reader Operation5.1 Operation

To turn the Touchpad Reader ON press [#] for 5 seconds. The reader will perform a selftestfollowedbyseriesofbeeps.LEDblinksGreen,Red,Blue.


[OK]indicationblinksonce,2shortbeepsemitted.Touchpad Reader added.

Pairing OK[OK]indicationblinksfor15seconds,Nobeepsemitted.In wall reader:GreenLEDilluminatedand2beepsemitted.Start the process from stage 1.

Pairing failed

• HangtheTouchpadReaderonthebaseplate.

• Tightenfixingscrew.

Fixingscrew


5.3 Touchpad Reader Master PIN Code

Touchscreenwithpalmorfingers.Press [11] [#]

1Enter [New master PIN code] (4-10digits) [#] Forexample:1231234#

2Reenter:[New master PIN code] [#]

3

5.4 Menu ModeEnteringmenumode:Press [*] [Master PIN code] [#]

5.5 Adding PIN Code (up to 20 different codes)

Touch Reader screen with palm orfingers.Press [*] [Master PIN code]

[#] Press [11] [#]

1Enter [Personal PIN code] (4-10digits) [#] Forexample:1231234#

2Retype: [Personal PIN code] [#]

3

Green [OK]illuminatedfor1second,2shortbeepsemitted

PIN code addedRed [Error]illuminatedfor1second,1longbeepemitted.

PIN code not added

Green [OK] illuminated for 1 second.2shortbeepsemitted.

Master PIN code addedRed [Error] illuminated for 1 second.1longbeepemitted.

Master PIN code not added


5.6 Open Door

5.7 Lock Door

TouchReaderscreenwithpalmorfingers.

1Press [Personal PIN code] [#]

2Red [Error]illuminatedfor1second,1longbeepemitted.

Not opening

TouchReaderscreenwithpalmorfingers.

1Press [1] [#]

2Red [Error]illuminatedfor1second,1longbeepemitted.

Not locking

5.9 Delete all PIN Codes

TouchReaderscreenwithpalmorfingers.Press [*] [Master PIN code] [#]Press [22] [#]

1Enter [Master PIN code] [#]Reenter: [Master PIN code] [#]

2

5.8 Delete PIN Code

TouchReaderscreenwithpalmorfingers.Press [*] [Master PIN code] [#]Press [33] [#]

1Fordeletionenter: [Personal PIN code] [#]

2

Green [OK]illuminatedfor1second,2shortbeepsemitted.

Personal code deleted Personal code not deletedRed [Error]illuminatedfor1second,1longbeepemitted.

Green [OK]illuminatedfor1second,2shortbeepsemitted. Note: Master PIN code can not be deleted.

Personal PIN codes deleted Personal PIN codes not deletedRed [Error]illuminatedfor1second,1longbeepemitted.


TouchReaderscreenwithpalmorfingers.Press [*] [Master PIN code] [#] Press [99] [#]

1Enter [Master PIN code] [#]

2

5.11 Factory ResetTheresetactionwilldeleteallPINcodes(masterandpersonal)andwillcutofftheTouchpad Reader from the ENTR® lock.

Green [OK] illuminated for 1 second.2shortbeepsemitted. Deviceperformingselftest&isfactoryreset.

Personal and master PIN codes deleted

Personal and master PIN codes not deleted

Red [Error] illuminated for 1 second.1longbeepemitted.

5.10 Volume Control

TouchReaderscreenwithpalmorfingers.Press [*] [Master PIN Code] [#] Press [55] [#]

1Press [2]toincreasethevolume,or[8] to decrease the volume. Press [#] toconfirmvolumelevel.

2


6.1 Mounting the Fingerprint ReaderPriortostarting,selectthelocationwheretheFingerprintReaderistobemounted.Avoiddirectsunlighttothefrontpanel.

• AttachtheFingerprintReaderbaseplateto the wall.

• Use 4 screws and screw anchors or doublesidedgluedtape.

6.2 Battery Replacement1. Usinga2mmAllenkeyreleasethelid

screw and open the lid. 2. Insertbatteries(2xAA)accordingtothe

"+""-"signs.GreenLEDwillilluminatefor 2 seconds.

3. Closethelidandtightenthescrew.4. Press [#] for 5 seconds.

6. Fingerprint Reader

Thereaderwillselfcalibrate,whichwillbefollowedbyaseriesofbeepsandblinkingLEDs.

DEVICE

DATE/TIME

--/--

hh:mm

39

6

121

2

4

57

8

10

11

Enter Time Press [OK]

Enter DatePress [OK]

--/--/--

DD/MM/YY

15/03/15

11:00

39

6

121

2

4

57

8

10

11

Press [OK]

6.3 Adjust Date & Time


TouchFingerprintReaderscreen.2shortbeepsemitted.Press [OK] for YES or [*] to cancel.

5

6.4 Pairing Fingerprint ReaderThis procedure is done via the ENTR® lock. Seealso:PairingTouchpadReader.

Press [Add]

2Touch ENTR® lock screen with palm orfingersfor3secondstoactive.

1Numericbuttonsilluminated.Type [PIN code] [#] Numericbuttonsblinking.

3

4Press [1] to add the reader.Illuminatedbuttonsturnoff.[OK]indicationblinksfor15secondswaitingforthereader.

PAIR LOCK?

*-NO OK-YES

Pairing OK Pairing failed[OK]indicationblinksonce.2shortbeepsemitted.Fingerprint Reader added.

FAILED

PAIR

LOCK

PAIR

1longbeepemitted.Red LED illuminated for 2 seconds.

NO USERS

Note:Attheendoftheinitialpairingprocess,ashortnoticewillbedisplayed.


GreenLEDblinking.

Placefingeronscanner,waitforbeep,thenswipefingerdownseveraltimesoverfingerprintscanneruntiltwoconfirmationbeepsemitted.

Blue LED illuminates.

Press [OK]

Type in [Master name] [OK]

SettingaMasterUserrequiresbothfingerprintandPINcode.Itispossibletohaveuptotwo Master Users.

MASTERNAME

JOHN

MASTER #01

JOHN

ADD USER

SET FINGER

GreenLEDblinking.

Placefingeronscanner,waitforbeep,thenswipefingerdownseveraltimesoverfingerprintscanneruntiltwoconfirmationbeepsemitted.

SWIPE

1ST FINGER

SUCCESS

1ST FINGER

SWIPE

2nd FINGER

SUCCESS

2nd FINGER

Note:Atanystageyoucanpressandholdthe[*] key to move to standby mode.

Retype [PIN Code]

Press [OK] Press [OK]

ADD USER

SET CODE

RETYPE CODE

******

4-10 digits

ENTER CODE******

4-10 digits

ENTER CODEType in [PIN Code],(4to10digits)

Press [OK]

6.4.2 Set Finger

6.4.3 Set PIN Code

SET CODE

SUCCESS

Matched Codes Mismatched Codes

FAILED

INVALID

6.4.1 Add Master User


• Hangthereaderonthebaseplate.

• Tightenfixingscrew.

Fixingscrew

OPTION 1: Placefingeronfingerprintscanner.Shortbeepemitted&whiteLEDison.SwipefingeroverfingerprintscannerFingerprint authorized:BlueLEDblinkingand unlock command is sent. Fingerprint not authorized: Red LED is ON. Thedevicegoestostandby.

FAILED

UNLOCK

OPTION 2: TouchtheFingerprintTouchpad.Screen shows user code.Enter your code [OK]

Note:IncaseENTR®lockhasn’tsucceedtounlockthedoor,unlockfailedmessageappearonthescreen.

USER CODE

23:49 03/01

6.5 Unlock the Door


6.7 Low Battery IndicationWarningsignalblinking.

TouchtheFingerprintTouchpad.Press [1] [#]

6.6 Lock the Door

FingerprintReaderlowbatteryindicationRedLEDilluminatefor1safterwake-up,2longbeepsemitted.

BATTERY LOW

6.8 Setting Menu

Touch screen

Press [*]

USER CODE

23:49 03/01

MASTER CODE

******

23:49 03/01

SETTING

USERS

Enter [Master PIN code] [OK] or swipefingeroverfingerprintscanner


6.9 Add User

SUCCESS

2nd FINGER

2nd finger added

Press [OK] for YES or [*] for NO.

ADD USER

SET CODE

*-NO OK-YES

8

Type [CODE] [OK]

ENTER CODE******

4-10 digits

ENTER CODE

9

Retype [CODE] [OK]

RETYPE CODE

******

4-10 digits

10

Press [OK] tosetafingeror use [8▼] or [2▲] in order to set a code only.

5

ADD USER

SET FINGER

Swipe1stfingerseveraltimesoverfingerprintscanneruntiltwoconfirmationbeepsemitted.

6

SWIPE

1ST FINGER

Swipe2ndfingerseveraltimesoverfingerprintscanneruntiltwoconfirmationbeepsemitted.

7

SWIPE

2nd FINGER

1st finger added

SUCCESS

1ST FINGER

Same user name. Choosedifferentusername.

User name exist

USERNAME

EXIST

SET CODE

SUCCESS FAILED

INVALID

Matched codes Mismatched codes

Process did not complete. All data typed in will be erased from memory.

USER #08

JENNIFER

Type [USER NAME] [OK]

User name added

SETTING

USERS

Press [OK]

1

USERS

ADD USER

Press [OK]

2

USERNAME

JENNIFER

User name added.

4

2nd MASTER?

*-NO OK-YES

Choose[OK] to add 2nd Master User or [*] to add a user.Note: This screen will not appear if two Master Users aredefined.

3

Theunitallowsaddingupto20users.ForeachusertwodifferentfingerprintsandonePINcode.Usedifferentusernameforeachuser.


6.10 Delete User

SETTING

USERS

Press [OK]

1

USERS

DELETE USER

Use [8▼] or [2▲] to select user for deletion: [DELETE USER] [OK]

2

DELETE USER

JENNIFER

*-NO OK-YES

Press [OK]

3

SURE?

*-NO OK-YES

Confirmdeletion.

4

DELETED

JENNIFER

Twobeepsemitted,GreenLEDilluminates.

User deleted

Touch screenUSER CODE

23:49 03/01

MASTER CODE

******

23:49 03/01

SETTING

USERS

Press [*] Enter [Master PIN Code] [OK] or swipefingeroverfingerprintscanner

Note:ThefirstMasterUsercan'tbedeletedwithoutdoingafactoryreset.

6.11 Enable/Disable User

SETTING

USERS

Press [OK]

1

USERS

ENABLE USER

Use [8▼] or [2▲] to select user: [ENABLE USER] [OK]

2

ENABLE USER

JENNIFER

Disabled

Use [8▼] or [2▲] to togglebetweenusers.Press [OK]

3

USER

ENABLED

Twobeepsemitted.GreenLEDilluminates.

User enabled


23:49 03/01

MASTER CODE

******

23:49 03/01

SETTING

USERS

Press [*] Enter [Master PIN Code] [OK] or swipefingeroverfingerprintscanner.

Note: Repeat this procedure to disable a user.


6.13 Add Time Schedule

Enter STARTtime [OK]

SUNDAY

FROM

12:00

5

Press [OK]

SETTING

USERS

1

Use [8▼] or [2▲] to select: [ADD SCHED] [OK]

USERS

ADD SCHED

2

Press 1-7 to choose a day. Example: 1 for Sunday.

CHOOSE DAY

Sun-Sat(1-7)

4

Use [8▼] or [2▲] to select a user [OK]

ADD SCHED

SARAH

3

SUNDAY

TO

13:00

SUNDAY

12:00-13:00

*-No OK-Yes

Schedule

Saved

6 7

Enter ENDtime [OK] Press [OK] for YES or [*] for NO

Notes: 1. Define up to 7 different time schedules for the same user.2. Press [*] to go back on every menu.3. Press [*] for 3 seconds to exit setting menu.

6.12 Delete All Users

Press [OK]

1

SETTING

USERS

Use [8▼] or [2▲] to select: [DELETE ALL] [OK]

2

USERS

DELETE ALL

Press [OK]

3

DELETE ALL?

*-NO OK-YES

Press [OK]

4

SURE?

*-NO OK-YES


All users deleted

SUCCESS

DELETED ALL


23:49 03/01

MASTER CODE

******

23:49 03/01

SETTING

USERS



6.14 Edit Time Schedule

1

SETTING

USERS

Press [OK]

2

USERS

EDIT SCHED

Use [8▼] or [2▲] to select: [EDIT SCHED] [OK]

5

FRIDAY

▼ DAY ▲

12:00-13:00

Use [8▼] or [2▲] to changescheduleday

[OK]

3

EDIT SCHED

SARAH

Use [8▼] or [2▲] to togglebetweenusers

[OK]

FRIDAY

--:mm-HH:MM

11:00-13:00

Use [8▼] or [2▲] to changetheSTART hour setting.Use[6 ►] to move to START minutes.

6

FRIDAY

HH:---HH:mm

12:15-13:00

Use [8▼] or [2▲] to changeSTART minutes setting.Use[6 ►] to move to the END hour.

7

FRIDAY

HH:mm---:mm

12:15-17:00

Use [8▼] or [2▲] to changeENDhoursetting.Use [6 ►] to move to the END minutes.

8

FRIDAY

HH:mm-HH:--

12:15-17:45

Use [8▼] or [2▲] to changeEND minutes setting.

9

FRIDAY

12:15-17:45

*-NO OK-Yes

Press [OK] for YES or [*] for NO.

10

4

SUNDAY

12:00-13:00

*-Back OK-Yes

Use [8▼] or [2▲] to choose the desired schedule to be edited. Pressingon[4◄] for 3 seconds shall delete thespecificschedule.

6.15 Volume Control

Press [OK]

4

Use [8▼] or [2▲] to select: [DEVICE] [OK]

1

SETTING

DEVICE

Use [8▼] or [2▲] to select: [VOLUME] [OK]

2

DEVICE

VOLUME

3

VOLUME

HIGH


SUCCESS

SET VOLUME


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MASTER CODE

******

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SETTING

USERS


Use [8▼] or [2▲] to togglebetweenHIGH,MEDIUM or LOW.

VOLUME

LOW


6.17 Factory Reset

Press [OK]

4

SURE?

*-NO OK-YES


1

SETTING

DEVICE

Use [8▼] or [2▲] to select: [FACTORY] [OK]

2

DEVICE

FACTORY

Press [OK]

3

RESET?

*-NO OK-YES


Factory reset

SUCCESS

FACTORY

Warning: A factory reset action will delete all information stored in the memory, including users and paired locks.


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MASTER CODE

******

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SETTING

USERS


6.16 Double Security

4


1

SETTING

DEVICE

Use [8▼] or [2▲] to select: [2x Security] [OK]

2

DEVICE

2x Security

Press [OK]

3

ENABLE?

*-NO OK-YES


2x Security

ON

Afteractivatingthedoublesecurityoptionusebothmethods-swipingafingerprintandinsertingaPINcodetounlockthedoor.Note:Usersetupwithonlyoneofthesettings(fingerprintorPINcode)willnotbeable to unlock the door.


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MASTER CODE

******

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SETTING

USERS



• Androidsmartphoneusers:gotoGooglePlaytodownloadtheENTR®application. Systemrequirements:Android4.4

• iOS(iPhone/iPad)users:gototheappstoretodownloadtheENTR®application. Systemrequirements:iOS7.0orhigher.

• Bluetoothlow-energycompliant.

7.1 App Installation

7. Smartphone App

ThebelowmessagewillbedisplayedwhenopeningtheENTR®apppriortopairingitwithyourlock: "There are no available locks or keys within range".


7.2 Pairing a Smartphone

Press [Add]

2Touch the Door Unit screen with yourpalmorfingersfor3secondstoactivate.

1Numericbuttonsilluminate.Type [PIN Code] [#] Numericbuttonsblink.

3

Press [2] to add a smartphone.[OK]indicationblinksfor3seconds.Illuminatedbuttonsturnoff,ENTR® will be visible for 5 min.

4

This procedure is done via the ENTR® lock door unit.

Open the ENTR® app and follow the steps described in order to pair the smartphone with the ENTR® lock.• Pleasepayattentionthatonlyonephonecanbeconnectedtothelockatthesame

time.• A phone can have only one eKey per each lock.ENTR® App User Manual is available for download at: www.entrlock.com


8.1 Battery Removal

a. Releasethelidbysafelyinsertingasmalltoolintothenotch(1),andpressthelidclasp(2).

b. Takeoutthepushbuttonand intermediate part.

c. Takeouttheelectronicboardwiththebatteryandremovebattery.

8. Remote Control Battery Change

Notch

1

Clasp

2


c. Reassemble the intermediate part and the pushbuttonandplaceovertheelectronicboard.

a. Insertnewbattery(CR2032)intotheelectronicboardaccordingtothe"+""-"signs(1).

b. Inserttheelectronicboardintotheremotecontrol’shousing(2).

8.2 Battery Insertion

d. Placethelidandpressuntiltheclaspclicksintoplace.

Clasp

1

2


New Unit Installation and ConfigurationSymptom Corrective action Page

Theunitisn'tacceptingmyadministrativecode.

Makesurethecodeyouareusingcontainsbetween4-10digitsandisdifferentfromthe"12345"factorycode.

12

WhenItrytostarttheconfiguration(Cfg)process,I'mgettinganerrorsoundandlight.

Thiscouldmeanthatthefactorycodehasn'tbeenreplacedwithyouradministrativecode.Gobackandsetyouradministrativecode.

12

AttheendofStep1oftheconfigurationprocess,I'mgettinganerrorsound

1. Verify that you are able to lock and unlock the door usingthekeywithoutissue.

2. Please contact your locksmith

13

AttheendofStep2oftheconfigurationprocess,I'mgettinganerrorsound.

1. Verifythatthemagnethasbeencorrectlypositioned2. Contacttoyourlocksmithtoreplacethemagnetwithastrongerone.

13

Iturntheknob,butthelockisn'tunlocking.

1. Make sure that the mechanical key can operate the lock2. Checkthattheelectronicunitisproperlyattachedto

the cylinder.3. Pleaseconsultwithyourlocksmith/installertoensureproperinstallationwascompleted.

6

I'veconfiguredENTR®,butwhenIslidemyfingersdown,thedoorlocks;andwhenIslidemyfingersup,itunlocks--oppositeactionsofwhatshouldhappen.

1. Redotheconfigurationprocess.2. Payattentiontothedoor'sorientation,(Left=1andRight=3).

13

9.1 Limitations and External Influences

1. Doorpositionsensormightbeinfluencedbyexternalelectromagneticinterference.2. Aftermechanicalkeyoperation,theusershouldunlockandlocktheunit

electronically.

9.2 Cases

9. Troubleshooting

Remote ControlSymptom Corrective action Page

I'mhavingtroublepairingtheremotecontrol.

1. PleaseconfirmthattheLEDontheremotecontrolisONwhenyoupressthebutton.

2. Repeatthepairingprocessagainwhilestandingcloserto the door unit.

3. Ifafterthesestepsaretakenandpairingstillisn'tworking,pleasecontactyourlocksmith/installer.

16

Sometimestheremotecontroldoesn'topenonthefirstattempt.

TheremotecontroloperatesonRFsignal,soyouneedtobewithinacertainproximitytothelock.Getcloserandtryagain.

16


Constant UsageSymptom Corrective action Page

ENTR®hasstarteddoublebeepingwhenever I lock or unlock the door.

Thisisanindicationyourbatteryislow;it'stimetochargethe door unit.

31

The unit has started to beep constantly. 1.Placetheknobinthezeroposition.2. Please consult your locksmith or installer.

20

Slidersaren'trespondingasexpected. Turntheunitoff,waitfor3seconds,andthenturnitbackon to reset it.

20

Thetouchpanelisn'trespondingasexpected.

Turnthedoorunitoffandwaitfor3seconds.Whenturningthepowerbackon,avoidtouchingthefrontpaneluntiltheunitbeeps.

12-19

Thelatchisn'tmovingfullyintoposition. 1. Pull/pushthedoortowardtheframeandobserveiftheproblemissolved.Ifso,consultyourlocksmithstoadjust the door or lock case.

2. Verifythatthelockisoperatingsmoothlywhenmanuallyusingthekey.

6

WhenIlockorunlocktheunit,anerrorsound occurs.

Pleaseconsultwithyourlocksmith/installertoadjustthedoor or lock case.

6

When i fully open the door the knob is touchingthewall.

Placeadoorstopatcorrectpositiontopreventthedoorfromopeningtoowidelyanddamagingtheknobornearby wall.

Fingerprint/Touchpad ReaderSymptom Corrective action Page

I'mhavingtroublepairingwiththewallreader.

1. Repeatthepairingprocessuntilyouheardoublebeepfrom both the door unit and the wall reader.

2. Insomecases,ifthereareelectro-magneticinterferences,theremaybeaneedtorepeatthepairingprocessseveraltimesuntilpairingiscompleted.

22

I'mhavingtroublepairingthewallreaderwith the door unit.

Setthedoorunittopairmode,bypressingAdd+Code+1,thenimmediatelysetthewallreadertopairmode.You'llhavea30secondwindowuntilthedoorunitrevertsbackto standby mode.

22

Thewallreader'sblueLEDisblinking,butthedoorunitisn'tresponding.

Verify that the wall reader is paired to the door unit by redoingthepairingprocess--youwillheardoublebeepsfrom both devices when completed.

25

Thetouchpadisn'tacceptingthePINcodeI'mentering.

1. Thisspecificcodealreadyexistswithinthedevice'smemory.

2. MakesurethatthePINcodeis4-10digits.

25


Mobile AppSymptom Corrective action Page

The ENTR® mobile app is disconnected fromthedoorunitand/orIcan'tfindmylock on the app.

1. Makesureyourphoneiscompatiblewithbluetooth4.0,andthatyourphonemodelandOSversionareapproved for ENTR®.

2. Refresh the app.3. Only one phone can connect to ENTR® at the same time.It'spossiblethatanotheruser'sphoneisalreadyconnectedtoENTR®.Ifso,closetheapponanyotheruser'sphone.

4. Closetheapp,turnoffyourphone'sBluetooth.ThenturnBluetoothbackon,andopentheapp.

5. Turnthedoorunitoff,andthenturnitonagain.

38

I'veupdatedtheOSonmymobilephone,buttheENTR®appstillisn'tworkingproperly.

Ifyouarealockowner,uninstallandthenre-installtheapp.ThengotoMyLocksintheappandchooselockrecovery. Use your owner password to recover the lock. Ifyouareauser,pleaseaskthelockownertoissueyoua new key.

38

I'munabletocompletethe'SetOwner'processbecauseIcan'tscantheQRontheENTR®package.

1. Verifythatyouhaveaworkinginternetconnection.2. Trytoentertheunit'sserialnumbermanually(IFEU000xxxx…).

3. Openaticketonwww.entrlock.com

38

Ihavecreatedakeyforanewuser,buttheuserdoesn'tseethatthekeyisavailableeventhoughtheuseriswithinthelock'sBluetoothrange.

1. As only one phone can connect to the lock at the same time,pleasemakesureyouhaveclosedyourapp.

2. Verifythatyoucompletedthekeycreationprocessbyselectingthe"active"button.

3. Verifythatthenewuserdidnotexceedtheexpirationtimeyouhavesetforthiskey.

38

I'munabletoopenthedoorfromadistanceof10meters/yards.

1. TheappworksviaaBluetoothconnection,whichcanbe impacted by the environment.

2. Forbothsecurityandfunctionalityreasons,theidealoperatingdistanceshouldnotexceed5mfromthedoor

3. Trymovingascloseaspossibletothelock.

38

I'mgettingstrangeerrormessagesand/ortheappcrashedduringoperation.

1. VerifythatyouareusingasupportedmobiledeviceandOS for ENTR® app.

37

Symptom Corrective action Page

Ihavereplacedthebatteries,butwhenIpresson"5",nothinghappens.

Youneedtofirstpower-upthewallreaderbypressingandholdingthe"#"buttonfor5seconds.

27

My5-yearoldsonandhisgrandmother'sfingerprintsarenolongerworkingwiththefingerprintreader.

Bothchildrenandtheelderlyhavefingerprintsthatchange.Ifthisoccurs,you'llhavetorepeatthefingerprintlearningprocessforthem. Alternatively,theycanuseaPINcode.

30

ThefingerprintTouchpadkeysaren'tfunctioningproperly.

PleasegotoSettingmode-->Device-->Device,inordertogettheproductversion.Contactyourlocksmith/installerforfurtherinformationandnextsteps.

6


LIMITED WARRANTY

Mul-T-Lock® hereby warrants, to the end user ("Purchaser") who purchased thegenuine Mul-T-Lock® product (“Product"), from an authorized Mul-T-Lock® dealer(“Dealer”), that theProductwillbe free fromdefects inmaterialsandworkmanship("Defects"), foraperiodofoneyearfromthedatetheProductwaspurchasedfrom Mul-T-Lock®’sauthorizeddealer.Subjecttothetermsandconditionsindicatedbelow,Mul-T-Lock®willrepairorreplacesuchProductorpartthereofwhich,uponinspectionby Mul-T-Lock®’s authorized dealer, is found to be defective, despite the Product nothavingbeensubjectedtoImproperActivity(asdefinedbelow).

ImproperActivityshallrenderthiswarrantyvoid.“ImproperActivity”includesanyandallofthefollowing:installationbyanyoneotherthanaDealer:improperinstallation;use/operation/maintenanceotherthaninaccordancewithMul-T-Lock®’sinstructionsand requirements (as directed below); tampering by Purchaser; neglect; damageby the application of force; bending; breaks; cracks; scratches; any other act ofvandalism;repairoralterationbyanyoneotherthanaDealer:useofkeys,keyblanks,cylinders, locks, approved batteries, accessories and/or other components that arenot suitable and genuineMul-T-Lock® products; all the foregoing as determined by Mul-T-Lock®,initssolejudgment.

Some basic instructions and recommendations for correct use of the Product are shown overleaf.

Mul-T-Lock®’s sole obligation under this limited warranty is to repair or replace, at Mul-T-Lock®’s sole discretion, at the venueof aDealer, anyProduct and/or Productcomponent found by Mul-T-Lock® to have Defects. This limited warranty does not grantanyotherrightsorgiverisetoanyotherobligation,orabsolvePurchaseroftheresponsibility toemployanyothersuitablemeasures,bywhatevermeans, includinginsurance, against the risk of personal injury or damage to property. This limitedwarranty relate to product’s defects only. In order to facilitate the warranty service and enable Mul-T-Lock® to determine entitlementunderthiswarranty,PurchasermustfirstreturntheProduct,withproofofpurchasefromaDealer,toMul-T-Lock®,eitherdirectly,orthroughtheDealerfromwhomPurchaserpurchasedtheProduct.Allshipping,handling,travel,servicecalland/orotherincidentaland/orrelatedchargesarefullypayablebyPurchaseronlyandarenot included in this limited warranty.


THE USE OF OTHER THAN SUITABLE, GENUINE MUL-T-LOCK® COMPONENTS MAYCAUSESEVEREDAMAGETOTHEPRODUCT,ANDWILLVOIDTHISLIMITEDWARRANTY.THIS LIMITEDWARRANTYMAYNOTBEASSIGNEDOROTHERWISE TRANSFERRED INANYWAYANDMAYNOTBEEXTENDED,ALTEREDORVARIED.TOTHEFULLESTEXTENTALLOWABLEBYTHELAWSAPPLYINGHERETO,THISLIMITEDWARRANTY IS IN LIEU OF ANY OTHERWARRANTIES, EITHER EXPRESS OR IMPLIED,INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY ORFITNESSFORAPARTICULARPURPOSE,ALLOFWHICHAREEXPRESSLYEXCLUDEDANDDISCLAIMED.MUL-T-LOCK®WILLNOTBELIABLEFORLOSSOFPROFITS,ANYSPECIAL,INCIDENTAL,ORCONSEQUENTIALDAMAGES,WHICHPURCHASERMAY SUSTAIN,ORPUNITIVEDAMAGES, EVEN IN THE EVENTOFNOTICEOF THE POSSIBILITYOF SUCHDAMAGES.

Some Basic Instructions and Requirements for Correct Use of ENTR® Products

Protection of Keys:

• Keysshouldbeusedonlyfortheiroriginalpurpose,ofoperatingthecorrespondingcylinder.

• Your key carries a code. Make sure you keep it concealed.• OnlygenuineMul-T-Lock®keyblanksshouldbeused.• Duplicate keys must be performed by an authorized Mul-T-Lock® locksmith on

Mul-T-Lock®’skeycuttingmachine.• Keys must be inspected periodically and must be replaced when show physical wear.

Cylinders:

• InstallationmustbeperformedbyanauthorizedMul-T-Lock®dealeronly.• Cylindersmustnotbesubmergedinwater,orexposedtoanychemicalwash,orbe

painted.• Protect the cylinder from dirt & dust.• Protect your cylinder fromexposure to extreme temperatures. (External -20 C to

+80C,Internal-10Cto+50C)• Thecylinder’skeywayshouldbelubricatedatleastonceperyear(preferablyusing

lubricants authorized by Mul-T-Lock®, or light machinery oil). In any heavy useenvironments, extremeweather conditions, lubricationmust be conducted everythree months.


LEGAL NOTICES Mobile phones

ENTR®warrantyshouldnotcoveranyproblemrelatedwithendusermobilephone/smartphoneoritsoperationsystem,byconnectingtoENTR®lockorinstallingENTR®application.ForanyotherlimitationpleaserefertoEndUserlicenceagreement.

Items excluded / limited from this warranty

• Screws• Normal wear and tear• Cleaningwithcleaningdetergents• WarrantyforENTR®’sMainbatteryislimitedfor1year

Trademarks

Mul-T-Lock®andENTR®aretrademarks/tradenamesbelongingtoMul-T-Lock®Ltd.Nounauthorised use may be made of these trademarks.No InsuranceNosecurityproductcaneverguaranteethesafetyofassets.TheENTR®productisbynomeansasubstituteforsuitableinsurancecoverageprotectingagainstlossordamageof your property. Mul-T-Lock® is not an insurance company and does not provide insurance services of any kind.

External Influences

• Services are subject to various external influences, outside our control, such assatellitesandcellularorothercommunicationsnetworks,andmayalsobeinfluencedbyweather conditions, frequency jamming/interference, improperuseoractivity,interference,vandalism,destructionetc.

• Servicesmayalsobeadverselyaffected,or rendered impossiblewhen theENTR®product is located in places where a signal may not be available - for example, agarage,parkinglot,tunnelorothersuchlocation.

• The fingerprint sensormay notwork for certainmembers of the population, forphysiologicalreasons

Limitations of Services and Liability

The Services will not always provide an accurate picture of whether or not assets have beensubjecttounauthorizedaccess- forexample, iftheENTR®product isaccessedusingtheoriginalkeyoraduplicatekey.• ProperfunctioningoftheENTR®productmaybeimpairediftheENTR®productis

notinstalledandmaintainedproperly,inaccordancewiththeinstructionsprovidedwiththeENTR®product.Installationand/ordisassemblymustbecarriedoutonlybyauthorisedENTR®installationpersonnel.


For radio enclosure Federal Communications Commission (FCC) Statement

Labelling requirement for small device statement (FCC15.19(3))Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.

Radio Frequency Interference (RFI) (FCC 15.105)ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforClassBdigitaldevices pursuant to Part 15 of the FCC Rules. These limits are designed to providereasonableprotectionagainstharmfulinterferenceinaresidentialenvironment.Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergy,andifnotinstalledandusedinaccordancewiththeinstructionmanual,maycauseharmfulinterferenceto radio communications. However, there is no guarantee that interferencewill notoccurinaparticularinstallation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotryandcorrecttheinterferencebyoneormoreofthefollowingmeasures:• Reorientorrelocatethereceivingantenna.• Increasetheseparationbetweentheequipmentandthereceiver.• Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthe

receiver is connected.• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Labeling Requirements (FCC 15.19)ThisdevicecomplieswithPart15ofFCCrules.Operation issubject to the followingtwoconditions:(1)thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.

Modifications (FCC 15.21)Changes ormodifications to this equipment not expressly approved byMul-T-Lock®mayvoidtheuser’sauthoritytooperatethisequipment.

RF Exposure info ( FCC 2.1093)-for module radioThis equipment has been approved for mobile applications where the equipmentshould be used at distances greater than 20cm from the human body (with theexceptionofhands,wrists,feetandankles).Operationatdistanceslessthan20cmisstrictly prohibited.

Table of Content - Mul-T-Lock · • To add more remote control units repeat this procedure. • A...

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Transcript of Table of Content - Mul-T-Lock · • To add more remote control units repeat this procedure. • A...