Table of Contents...Aug 20, 2019 · Engine VOLVO D11 355HP 2100RPM 1250 LBFT - EPA'17 EMISSION...

Table of Contents

Price Level: Aug 06, 2018 W Page: 1 Date: Tue Aug 20 2019

Deal: Tandem Axle Snow Plow Dealer ID: 5464D

Vehicle Spec..................................................................................................2Predictor Information......................................................................................7Top Speed....................................................................................................11Aero & Fuel Economy..................................................................................12Weight Distribution.......................................................................................13GAWR..........................................................................................................14Dimensions..................................................................................................15TopDimensions............................................................................................16TopDimensions............................................................................................16TopDimensions............................................................................................16Chassis Height.............................................................................................17Turning Circle...............................................................................................18Additional Product and/or Service Information.............................................19

Vehicle Spec



BASE MODEL DescriptionFront

Weight

Rear

Weight Price

004145 BASE MODEL VHD64F300 7,152 4,730

MODEL PACKAGES 012145 MARKETING MODEL VHD64F300 0 0

VEHICLE ADAPTATIONO P2CD1X LOAD HANDLING

EQUIPMENT, SNOW PLOW

SNOW PLOW, FRONT MOUNTED 0 0

O 938002 CUSTOMER FLEET SIZE REGIONAL FLEET 25 OR MORE VEHICLES IN

OWN FLEET OF ANY VEHICLE BRAND

0 0

PASSIVE AND ACTIVE SAFETYS 2CXD3X CAB TYPE HIGH-STRENGTH STEEL (HSS) DAY CAB WITH B

-PILLAR MOUNTED EXHAUST

25 20

O WPXA1X ABS TRACTION CONTROL TRACTION CONTROL WITH LIMITED DISABLE 0 0

ENGINEO 1017V1 ENGINE PACKAGE VOLVO D11 355HP 2100RPM 1250 LBFT - EPA'17

EMISSION LEVEL

0 0

ENGINE EQUIPMENTO PJXMLX ALTERNATOR 145 AMP DELCO REMY 24SI PAD MOUNT

ALTERNATOR (12V)

0 0

O 428004 DIESEL EXHAUST FLUID

TANK

8.7 GALLON LH 26", FUEL TANK MOUNTED -

VHD ONLY (FILLED WITH 8.7 GALLONS OF DEF,

WEIGHING 79 LBS)

95 51

O 230051 EXHAUST SYSTEM INTEGRATED DPF & SCR FORWARD MTD RHS

UNDER CAB W/ CAB MTD VERTICAL PIPE

0 0

O JVXCBX PRIMARY FUEL FILTER RACOR 6903E FUEL FILTER, WATER

SEPARATOR / ELECTRIC PRE-HEAT

0 0

O 5NXAVX ENGINE BLOCK HEATER PHILLIPS 120V 1000W LEFT HAND RECEPTACLE

BLOCK HEATER

5 0

O EFXASX ENGINE OIL PAN HEATER 120 VOLT, 150 WATT OIL PAN HEATER 5 0

O T8X05X PTO, ENGINE MOUNTED

FRONT

PREP FOR FRONT ENGINE PTO - FOR

1350/1450 FLANGE

3 0



TRANSMISSIONA 270762 TRANSMISSION PACKAGE ALLISON 6 SPEED 3000 RDS SERIES WITH PTO

PROVISION - SCAAN REQUIRED BEFORE

ORDERING

-34 -11

O 779001 ALLISON INPUT AND

OUTPUT PACKAGE

ALLISON INPUT/OUTPUT PACKAGE 223A 0 0

O E1EIOX ALLISON GPIO PACKAGE ALLISON GPIO PACKAGE 223 ON/OFF HIGHWAY 0 0

O F5EA1X PRESELECT GEAR IN ENG.

BRAKE

ALLISON PRESELECTED GEAR DURING ENGINE

BRAKING - FOURTH, STANDARD

0 0

O E5EAAX PRIMARY CALIBRATION

SHIFT MASK

PRIMARY CALIBRATION SHIFT SELECT MASK 6

SPEED, 1ST GEAR START

0 0

O E6EAAX SECOND CALIBRATION

SHIFT MASK

SECONDARY CALIBRATION SHIFT SELECT

MASK 6 SPEED, 1ST GEAR START

0 0

O 258036 TRANSMISSION VOCATION

CODE

STRAIGHT TRUCK-AIRPORT SNOW REMOVAL

(10-45-11)

0 0

O T2XD1X TRANSMISSION COOLER WATER TO OIL COOLER, ALLISON TRANS 0 0

PROGRAMMABLE FEATURESO E0XJAX ENGINE IDLE SHUTDOWN

TIME (AM)

IDLE SHUTDOWN TIME 30 MINUTES 0 0

O W5BK1X MAXIMUM ENGINE SPEED

AT 0 MPH (P1ANA)

2000 MAXIMUM ENGINE RPM AT 0 MPH 0 0

FRONT AXLEO 370407 FRONT AXLE PACKAGE VOLVO VF20 20,800 LB FRONT SPRINGS 160 0

O U5XB1X FRONT BRAKE DIMENSION 16.5X6 FRONT BRAKE SIZE 15 0

O LQXASX FRONT BRAKE LINING

MATERIAL

BRAKE LINING MATERIAL FRONT, BENDIX

SPICER ES-1100 / 600

0 0

O 0KXG1X HUBS, FRONT AXLE IRON UNITIZED FRONT AXLE HUBS 0 0

O ZGXC1X FRONT OIL SEAL CAP UNITIZED FRONT AXLE OIL SEAL CAP 0 0

O 7VXC1X FRONT AXLE LUBRICANT PETROLEUM / SYNTHETIC (50 / 50) FRONT AXLE

LUBRICANT

0 0

O XEXB1X POWER STEERING ASSIST DUAL STEERING GEARS 48 0

O 371072 FRONT SUSPENSION

PACKAGE

MULTILEAF FRONT SUSPENSION 244 0

REAR AXLEO 330444 REAR AXLE PACKAGE MERITOR RT46-160 46,000 LB CAPACITY 0 441

O R4XA1X REAR AXLE LUBE PUMP REAR AXLE LUBE PUMP 0 30

O TAXHGX REAR AXLE RATIO 4.30 REAR AXLE RATIO 0 0

O 350380 REAR SUSPENSION

PACKAGE

46,000 LB VOLVO T-RIDE (3-LEAF) 54" SPACING 0 498



CHASSISO 3XBABX DRIVER SIDE FRONT

CHASSIS CONFIGURATION

LEFT HAND BATTERY BOX - 3 CAPACITY

BEHIND FENDER, DEF TANK MOUNTED TO

LEFT HAND FUEL TANK (VHDF)

0 0

O 3YBAAX PASSENGER SIDE FRONT

CHASSIS CONFIGURATION

INTEGRATED FORWARD MOUNTED DPF & SCR

(VHDF) OR VERTICAL SCR (VNL)

0 0

O 400187 WHEELBASE 187" WHEELBASE 404 403

A 402070 OVERHANG 70" OVERHANG 0 0

O KBXB2X FUEL TANK SHAPE -

DIESEL

26" DIA D-SHAPED FUEL TANK 0 0

O 8NAB1X DPF COVER DPF COVER STAINLESS STEEL, POLISHED 0 0

O JHXB1X FUEL LINES KEVLAR REINFORCED FUEL LINES 15 5

O KHXB1X FUEL TANK STRAPS STAINLESS STEEL FUEL TANK STRAPS 0 0

O U2XA1X AIR TANKS ALUMINUM AIR TANKS -36 -10

O VHXBGX AIR DRYER BENDIX AD-IP AIR DRYER WITHOUT TURBO

CUT OFF VALVE WITH HEATER AND

COALESCING OIL FILTER

9 8

A UWXZZX AIR TANK DRAIN VALVE NEW AIRTANK DRAIN VALVE 0 0

O 403010 FRAME RAIL PACKAGE 11.81"X3.54"X.44" STRAIGHT STEEL RAILS 0 0

O X4XB1X FRONT FRAME EXTENSION 24" FRONT FRAME EXTENSION 168 -37

O 4DXH1X FRONT BUMPER STEEL SNOW PLOW BUMPER 70 -10

O 65XA1X FRONT FENDER

EXTENSION

WITH FRONT FENDER EXTENSION 4 0

O U7CGOX LH FUEL TANK FACE

LOCATION

LH FUEL TANK FRONT FACE @ XM=3418 0 0

TRANSPORT ADAPTATIONO L2XA2X ELECTRICAL RECEPTACLE

END OF FRAME

ELECTRICAL RECEPTACLE END OF FRAME

WITH 4 FOOT EXTRA COILED

-3 16

O VEXA1X SERVICE BRAKE HAND

CONTROL

HAND CONTROL FOR SERVICE BRAKES 6 1

CAB EXTERIORO 2DX30X CAB SUSPENSION AIR RIDE CAB SUSPENSION WITH LATERAL

DAMPENERS

-11 -2

O WTXA1X HEATED WINDSHIELD HEATED WINDSHIELD 0 0

O D2XB1X WIPER BLADE ARCTIC WIPER BLADE 1 0

O 28XC1X FRONT GRILLE STATIONARY FRONT GRILLE 1 0

A EDXB7X AUXILIARY MIRROR, HOOD TRIPOD HOOD MOUNTED MIRROR,CONVEX,

LEFT AND RIGHT HAND HEATED

6 0

CAB INTERIOR



O 34XK1X PASSENGER SEAT

SUPPORT

PASSENGER SEAT - AIR SUSPENDED 18 0

O I8DA1X PASSENGER SEAT

COMFORT

PASSENGER SEAT - ONE AIR ADJUSTABLE

LUMBAR CHAMBER

18 0

O 3PXC1X SEAT ARMREST INBOARD DRIVER AND PASS SEAT ARMREST 6 0

O 0HAB1X SEAT SUPPORT, DUST

COVER

SEAT BASE DUST COVER, BOTH SIDES 0 0

O OUXC1X SAFETY BELT DRIVER

SEAT

SAFETY BELT DRIVER SEAT, ORANGE 0 0

O OXXA2X SAFETY BELT PASSENGER

SEAT

SAFETY BELT PASSENGER SEAT, ORANGE 0 0

D DLXCCX SECONDARY GAUGE

PACKAGE

Ammeter or Voltmeter 0 0

O PGXA1X TRANSMISSION

TEMPERATURE GAUGE

TRANSMISSION TEMPERATURE GAUGE 0 0

O PVXC2X AIR RESTRICTION

INDICATOR

GRADUATED ARI ON FILTER WITH GRAPHIC

SYMBOL IN DRIVER MESSAGE CENTER

1 0

LIGHTINGO NJXAAX AUXILIARY LAMPS SNOW PLOW LAMP PREP 0 0

AUDIO SYSTEMO 5JXA1X CB RADIO MOUNTING DASH MOUNTED CB HOLD DOWN 0 0

MISC CAB EQUIPMENTO 20XB1X KEY TYPE KEYED ALIKE OPTION #1 0 0

O EAXB1X AUXILIARY SWITCH TWO (2) AUXILIARY SWITCHES WITH WIRING,

15 AMP PER SWITCH

1 0

O W7DA5X AUXILIARY DASH SWITCH

PANEL

AUXILIARY DASH SWITCH PANEL, 10 0 0

TIRES AND WHEELS FRONTS 093871 TIRE PACKAGE FRONT 315/80R22.5L BRIDGESTONE M870 (20000 LBS.

GAWR) ON/OFF ROAD USAGE

336 0

O 084517 RIM/WHEEL PACKAGE

FRONT

22.5X9.00 ALCOA ULTRA ONE POLISHED

ALUMINUM 286BC HUB PILOTED

112 0

TIRES AND WHEELS REARO 094962 TIRE PACKAGE REAR 12R22.5H GOODYEAR G622 RSD (27120 LBS.

GAWR) REGIONAL / URBAN USAGE

0 1,120

O 4XCG1X TIRE CLASSIFICATION

REAR

GHG REAR TIRE CLASSIFICATION, OTHER (NON

-SPECIFIED)

0 0

O 085451 RIM/WHEEL PACKAGE

REAR

22.5X8.25 ACCURIDE ACCU-LITE ACCU-SHIELD

POLISHED ALUMINUM 286BC HUB PILOTED

0 320



BASE WARRANTY AND PURCHASED COVERAGESO 896A43 VOLVO D11/D13 ENGINE

EXTENDED COVERAGE

ENGINE PLAN 2, 60 MO/250K MILES,



Predictor Information

INPUTS REQUIRED VALUE

Vehicle Type FullAeroTractor

Desired Cruise Speed 58.0

Desired Road Speed Limit (RSL) 65.0

Performance Level PL5

Frontal Area (ftsq) 92.0

HP/Accessory Loss 11.0

VEHICLE SPECIFICATION SUMMARY

Model VHD64F300

Gross Combination Weight 66000.0

Vehicle Application ON HIGHWAY, STARTING GRADES

Top Speed



RPM at 65 MPH

RPM at Cruise Speed

MPH RPMMinimum Of Engine Range 26.7 1000Minimum Of Economy Range 53.4 1200Cruise Speed 58.0 1302Maximum Of Economy Range 66.8 1500Road Speed Limit 65.0 1459Maximum Of Engine Range 93.5 2100



AERO AND FUEL ECONOMY SUMMARY

SUBCATEGORY SALESCODE

DESCRIPTION LIST PRICE RATING

Model 012145 VHD64F300 0

Vehicle Application 263206 TRUCK / ASPHALT OR DUMP BODY 0

Cab Roof Fairing 4RXZ1X NO ROOF AERODYNAMIC DEVICE PROVIDED 0

ROOF FAIRING AND TRAILER HEIGHT COMBINATION RATING

Front Bumper 4DXH1X STEEL SNOW PLOW BUMPER -129

Cab Side Fairing 4SXZ1X NO CAB SIDE AERO DEVICE PROVIDED 0

Chassis Fairing 4TXZ1X NO CHASSIS FAIRING PROVIDED 0

Mirror Arms Shrouds 87AZ1X NO MIRROR ARM WIND DEFLECTOR PROVIDED 0

Tire Package Front 4WCC1X GHG FRONT TIRE CLASSIFICATION, LOW ROLLINGRESISTANCE

0

Tire Package Rear 4XCG1X GHG REAR TIRE CLASSIFICATION, OTHER (NON-SPECIFIED)

0

Bug Deflector/Hood Mounted 24XZ1X NO BUG DEFLECTOR PROVIDED 0 ++

Fan Clutch Package 208029 ELECTRONIC VISCOUS CSI FAN CLUTCH 0

Key - Aero Advantage Rating

NONE SMALL GOOD MAX ++

Fuel Economy Facts

Good vehicle aerodynamics is ESSENTIAL to achieving excellent fuel economy! It is also important to understand that the fuel savings achievedwith the addition of each aerodynamic device is not cumulative. The more aerodynamic features on the truck, the less each contributes as apercentage of the overall savings. Many other factors also affect a truck's fuel efficiency; including tire tread depth, engine rating, rear axle gearing,idle time, speed, weather conditions, driver habits and more.

Aerodynamic Bumper - Volvo's aerodynamic bumper is designed to provide optimal airflow under the vehicle. An optional extension can beadded to prevent airflow from hitting obstructions under the vehicle.

Partial and Extended Chassis Fairings - Partial chassis fairings can improve fuel economy between 2% and 3%. Full fairings offer someadditional improvement, but are often specified because of their aesthetically pleasing appearance.

Cab Side Deflectors and Extenders - Volvo cab side deflectors have a complex, flared contour, unlike the flat deflectors used by competitors.This unique shape minimized drag and optimizes performance, particularly in crosswind situations. Optional extenders can be added to furtherreduce turbulence between the cab and trailer. The use of both roof and side extensions can contribute up to a 2% fuel economy improvement.

Roof Fairing and Extensions - Volvo's roof fairing reduces drag between the cab and the trailer. If the customer still prefers a longer trailer gap,roof fairing extension (along with side extensions) allow a customer to fine tune the truck to the trailer they are pulling. Volvo's patented designprovides an approximate 1% to 1.5% increase in fuel economy.

Trailer Gap - Minimize the wheel base and trailer gap. The length of the trailer gap plays a significant role in aerodynamic drag. Never select agap based on competitive specs. For best fuel economy, always spec the shortest trailer gap possible to accommodate the specific applicationwhile still providing adequate swing clearance.

Avoid Add-on Devices - Devices such as bug deflectors and other "cosmetic" features disrupt airflow across the entire truck. Bug deflectors, forexample, can reduce fuel economy by as much as 2%.

Tires - Tire brand, tread pattern and compound selection can significantly impact fuel economy due to differences in tire rolling resistance.However, when selecting a tire other factors must also be considered; including cost, traction, wear characteristics and load capacity.

Fan Drive - Under normal circumstances a cooling fan is unloaded most of the time. Since on/off type fan drives consume less power whenunloaded than viscous drives, an on/off type fan drive is recommended for maximum fuel economy.



WEIGHT DISTRIBUTIONINPUTS REQUIRED DWG REF INPUTS

Driver Weight (lb) 200Total Body Length (ft) TL 16Total Body Length (in) TL 0Body Tare Weight (lb) 5000Body CG from Front of Body (in) BODYCG 96Cab to Body Clearance (in) BC 6

VEHICLE SPECIFICATION SUMMARYDWG REF LENGTH (in)

Bumper to Front Axle(in) BA 29.1Wheelbase(in) WB 187Overhang(in) OH 55Bumper to Back of Cab(in) BBC 113.6Eff. Bumper to Back of Cab(in) EBBC 0Driver CG(in) DCG 64.5

CALCULATED PERFORMANCE SUMMARYFRONT REAR

TARE WEIGHTS AXLE AXLE(s) TOTALChassis (lb) 8939 7935 16874Driver (lb) 131 69 200Fuel (lb) 357 156 513Body\Trailer 13 4987 5000Total Tare (lb) 9440 13147 22587

PAYLOADSFirst Body/Trailer Payload 116 43297 43413Total - Lift Axles Up(lb) 9556.19 56443.81 66000Total- Lift Axles Down (lb) 9556 56444 66000GAWR (lb) 20000 46000 66000



GAWRSUB-CATEGORY SALES

CODESALED CODE DESCRIPTION (LBS).

Front Axle 370407 VOLVO VF20 20,800 LB FRONT SPRINGS 20000Front Suspension 371072 MULTILEAF FRONT SUSPENSION 20800Front Tires 093871 315/80R22.5L BRIDGESTONE M870 (20000 LBS. GAWR) ON/OFF

ROAD USAGE20000 at 130 PSI

Front Wheels 084517 22.5X9.00 ALCOA ULTRA ONE POLISHED ALUMINUM 286BC HUBPILOTED

20000 at 130 PSI

FRONT GAWR (LBS) 20000Rear Axle 330444 MERITOR RT46-160 46,000 LB CAPACITY 46000Rear Suspension 350380 46,000 LB VOLVO T-RIDE (3-LEAF) 54" SPACING 46000Rear Tires 094962 12R22.5H GOODYEAR G622 RSD (27120 LBS. GAWR) REGIONAL /

URBAN USAGE54240 at 120 PSI

Rear Wheels 085451 22.5X8.25 ACCURIDE ACCU-LITE ACCU-SHIELD POLISHEDALUMINUM 286BC HUB PILOTED

59200 at 120 PSI

REAR GAWR (LBS) 46000Trailer Axle GAWR (LBS) 0TRACTOR GAWR (LBS) 66000

GROSS COMBINATION WEIGHT RATING (LBS) 0

Actual GVWR may differ than GVWR value shown based on factory brake ratings and/or lift axles. Please verify that all FederalBridge and/or State regulations for lift-axle equipped vehicles have been taken into consideration when final vehicle certification isprovided by body builder.



DIMENSIONSDESCRIPTION DWG REF LENGTH (in)

Front Frame Extension(in) FE 24.0Bumper to Front Axle(in) BA 29.1Wheelbase(in) WB 187.0Overhang(in) OH 55.0Overall Length(in) OL 295.1Bumper to Back of Cab(in) BBC 113.6Eff. Bumber to Back of Cab(in) EBBC 113.6Eff. Cab to Rear Axle(in) ECA 102.5Eff. Front Axle to Back of Cab(in) EAC 84.5Eff. Cab to End of Frame(in) ECEF 157.5Unladen 5th Wheel Height(in) 5W 0.0Unladen Frame Height(in) FH 43.3Cab Height(in) CH 74.3Overall Height(in) OVH 117.6Driver CG(in) DCG 64.5Bogie Spread(in) BS 54.0



Caution, if your deal has any unpublished/altered options, the dimensions in top view couldbe inaccurate

DIMENSIONS - TOP VIEWDESCRIPTION SALES

CODEDWG REF DRIVER

SIDE (in)PASSENGER

SIDE (in)

187" WHEELBASE 400187 WB 187.0 187.0

BUMPER TO BACK OF CAB N/A BBC 113.6 113.6

EFF. BUMPER TO BACK OF CAB 230051 EBBC 113.6 113.6

EFF. FRONT AXLE TO BACK OF CAB 230051 EAC 84.5 84.5

LEFT HAND BATTERY BOX - 3 CAPACITY BEHINDFENDER, DEF TANK MOUNTED TO LEFT HAND FUELTANK (VHDF)

3XBABX DSCC 87.0 0.0

INTEGRATED FORWARD MOUNTED DPF & SCR (VHDF)OR VERTICAL SCR (VNL)

3YBAAX PSCC 0.0 87.0

FRAME SPACE, FRONT OF FUEL TANK N/A FSF 0.0 0.0

FRAME SPACE, REAR OF FUEL TANK N/A FSR 44.0 44.0

46,000 LB VOLVO T-RIDE (3-LEAF) 54" SPACING 350380 RSB 29.0 29.0

54" BOGIE SPREAD (1370MM) GWXDGX HBS 27.0 27.0



CHASSIS HEIGHTFront Rear

Unladen Laden Unladen LadenTire Radius(in) A 21.4 19.9 21.65 20.3

Suspension Height(in) B 11 9.2 9.8 9.41Frame Depth(in) C 11.81 11.81 11.81 11.81Total Height(in) E 44.21 40.91 43.26 41.52



TURNING CIRCLESAE Turning Radius(rt) A* 31.87Adjusted Turning Radius(rt) A 38.2Curb-to-Curb Diameter(rt) B 58.36Wall-to-Wall Diameter(rt) C 59

866019 Remote Diagnostics with Remote Programming – Included in Engine Plan

Affects: All Models

Related: Uptime Center Bundle (867)

Updated: May 2, 2019

Page 1 of 5 © 2019 Volvo Group North America, LLC. Information is correct at time of publication and is subject to change without notice. If you see

information you believe to be incorrect or incomplete, please contact the Dealer Sales Support Center at (336) 393-3200. For the most current and accurate information, always refer to the electronic version of this document.

The Uptime Center bundle includes Volvo Action Service 24/7 Class 8 support as well as the ASIST service management tool, Remote Diagnostics and Remote Programming.

Volvo Action Service- Ensures 24/7 Support With Volvo Action Service (VAS), fleet managers are assured that Class 8 expert support is always available. Trained customer service analysts are available around the clock to guide drivers through vehicle repairs, service scheduling, and any other assistance needed out on the road. The goal of VAS is to reduce vehicle downtime by quickly and efficiently scheduling and managing service and/or repairs to get the vehicle and the customer’s load back on the road. Volvo Action Service (VAS) includes the following:

• 24-hour Roadside Service (1-800-52VOLVO) • No-Fee Case Management (Tractor)

• Repair Follow-up • Emergency Parts Locating/Expediting • Customer Internet Case Management Access

ASIST- Streamlined service management tool

ASIST is a web-based service communication platform that helps your customers and your dealership work together -- in real time -- to expedite repairs and increase uptime. ASIST provides the tools they need to better manage costs, reduce downtime, and maximize the performance of every vehicle in their fleet. With ASIST, customers, maintenance managers, and dealer service personnel stay in communication -- easily and instantly -- throughout the write-up and repair process. Customers can quickly authorize service steps and receive status alerts during the entire service event. Customers receive a login and password allowing access to the system and the ability to see the service history of their trucks including current services in progress. ASIST is the tool used by Volvo Action Service for all Remote Diagnostics cases and Remote Programming. When a Remote Diagnostics issue is detected, the truck will open a case and communicate data directly into ASIST so the customer and the Volvo's 24/7 Uptime Center have visibility to the service issue.

Remote Diagnostics Proactive diagnostic and repair planning assistance with detailed analysis of diagnostic trouble codes.

Streamlined service procedures with parts on-hand confirmation before truck arrives for service.

Live Dealer and customer communication through Volvo Action Service (VAS)

Service case communication and documentation between Volvo Action Service, Dealer and customer provided through ASIST.





Each new Volvo includes 2 years of Remote Diagnostics, Volvo Action Service (VAS), ASIST and Remote Programming After the two years: A subscription fee per year will apply based on the number of trucks in the fleet.





Here’s How the Process Works:

Remote Programming for EPA17 Engines 75% of class 8 trucks do not have the latest software updates when it comes to the powertrain components: Engine, Transmission and Aftertreatment. This results in lack of efficiency, optimum performance and eventually issues in the powertrain components leading to downtime. The downtime associated with software updates is one of the main reasons for trucks not having the latest software updates. Often the truck must be taken out of service for the updates to be done. The industry average for down time associated with software or parameter updates is 2.3 days. With the introduction of Volvo Trucks Remote Programming service, we will reduce the down time associated with certain powertrain software and parameters updates. Software Update: Scenario 1

Recommended Software updates notifications will be sent to customers via ASIST.





The customer will call the Uptime Center to set up an appointment for the remote software update.

Four conditions needs to be met during the remote update: 1- Truck has to be parked in a safe location on level ground 2- Engine off with the key in the “On” position 3- Park brakes pulled 4- Cellular data available 5- Battery with at least 12 volts

Uptime Center agent remotely initiates reprogramming process, after confirming with customer/driver that truck is safe to reprogram.

Software Update: Scenario 2

A fault code is detected through Remote Diagnostics which can be improved with a remote update. Uptime Center agent contacts customer via email or phone call and requests authorization for remote

software download.

New Software package is transmitted to the vehicle and verified successful.

Four conditions need to be met during the remote update. Agent assures that the above mentioned preconditions are met.


Parameters Update Scenario:

Customer contacts Uptime Center to request parameter updates for a truck.

After verifying feasibility of update, Uptime Center agent transmits parameter update package to the vehicle and confirms completion.


Four conditions needs to be met during the remote update. Agent assures that the above mentioned preconditions are met.

ECU parameters are updated and confirmed successful. Truck has been updated and is ready to operate with the new settings.

Parameter Packages Offered:

2 Updates per truck per year for the first 2 years in service

For extra updates there will be a service charge

Idle Shutdown*

Road Speed Enable/Disable (Idle Shutdown Kit)

Road Speed Limit, Max Three Minute (Idle Shutdown Kit)

Road Speed Limit, Pedal Ambient Temp Inhibit (Idle Shutdown Kit)

Engine Idle shutdown time

Cruise Disable Park Brake condition for Idle Shutdown

Cruise Control Max Speed (50-78mph) Engine load limit in PTO to allow Idle Shutdown

Soft Cruise, Enable Min ambient temp to allow Idle Shutdown





Eco Level Used in Soft Cruise Function Max ambient temp to allow Idle Shutdown

Max Engine temp to allow Idle Shutdown

Idle Shutdown Warning Time

Transmission Idle Shutdown Warm-up Temperature

Transmission Kick Down Mode

Highest Start Gear in Manual Mode Fuel Economy*

Highest Start Gear in Automatic Mode Performance (Fuel Economy Kit)

Transmission Performance Mode Balanced (Fuel Economy Kit)

Gentle Shift (Kit) Economy (Fuel Economy Kit)

*For Fuel Economy and Idle Shutdown detailed list of parameters refer to 866900-Remote Programming Guidelines

Customer calls VAS Line (800-52-VOLVO)

Agent verifies that the caller is approved to request service

Uptime agent opens a case and sets convenient time to start the update (anytime M-F, 7-10 EST

and by appointment on Saturdays)

https://secureus.volvo.com/tm2/ecat2/English/866900.pdfhttps://secureus.volvo.com/tm2/ecat2/English/866900.pdf

899302 Heavy Duty Standard Base Coverage 12Months/100,000 Miles Affects: VNL, VNR, VHD, VAH

Related:

Updated: November 21, 2018


information you believe to be incorrect or incomplete, please contact Dealer Sales Support Center at (336) 393-3200. For the most current and accurate information, always refer to TM2 for the electronic version of this document.

Note: PDF files are not official documents and serve only as reference items.

Standard Truck Warranty Coverage Certificate (English)

(Model Year 2020 - EPA 2017)

Standard Truck Warranty Coverage Certificate (French)

(Model Year 2020 - EPA 2017)

of 2 November 2018

STANDARD TRUCK WARRANTY CERTIFICATE

Volvo Group North America LLC, d/b/a Volvo Trucks North America (“Volvo Trucks”), warrants certain individual components of the new Volvo truck to be free from defects in material and workmanship under normal use and service up to the periods as specified, provided all Volvo Trucks’ maintenance and inspection requirements are followed. See your local authorized Volvo Trucks dealer for recommended maintenance and inspection procedures. All warranty periods are calculated from date in service of the vehicle. All coverage is 100% for parts and labor subject to the qualifications, limitations, and exclusions as noted.

LIMITATIONS AND EXCLUSIONS TO THIS WARRANTY APPEAR ON THE REVERSE SIDE OF THIS CERTIFICATE.

THESE LIMITATIONS AND EXCLUSIONS ARE IMPORTANT AND MUST BE READ AND UNDERSTOOD.

This warranty applies to Model Year 2020 trucks manufactured by Volvo Trucks North America operated in the United States and Canada, equipped with EPA 17 engines. Specific coverage is based on the application and weight class as described in the following chart:

Standard NORMAL DUTY

Standard HEAVY DUTY

Standard SEVERE DUTY

Typical Vocations Line / Long Haul,

Short Haul, or Pickup & Delivery Heavy Line Haul, Construction, Refuse, Fire or Rescue Service

Heavy Construction, Heavy Refuse, Off- Road, Heavy Haul, Mining, Logging, or Oil Field

Weight Class Qualifications

Vehicle must have

GVWR < 63,000 lbs. (< 28 metric tons) or

GCWR < 110,000 lbs. (< 50 mt.)

Vehicle must have

GVWR < 80,000 lbs. (< 36 mt.) or

GCWR < 143,000 lbs. (< 65 mt.)

Vehicle must have GAWR > 52,000 lbs. (> 23.5

mt.) or

GVWR > 80,000 lbs. (> 36 mt.) or

( ) Basic Coverage * 12 months or

100,000 miles (160 934 km) 12 months or

100,000 miles (160 934 km)

12 months or 100,000 miles (160 934 km)

Chassis Towing Towing/Road Service coverage is limited to 90 days or 5,000 miles (8047 km), whichever

occurs first, limited to the truck (less trailer) and to a single tow per incident to the nearest authorized Volvo Trucks service center. Charges in excess of $1,000.00 are not covered unless Volvo Action Service is contacted and approves additional amounts prior to tow.

Not Applicable

Air Conditioning Air conditioning (sealed system only) is covered for 12 months with no mileage limitation.

Engine / Emission Not covered under this warranty certificate. See respective engine manufacturer’s warranty certificate. See paragraph 19 on reverse side.

Transmission, Driveline, Rear Axle, Front Non-Drive

Steer Axle

36 months or 350,000 miles (563 270 km) Covered Components are as follows:

• Manual Transmission – Transmission assembly • Rear Axle – Differential carrier assembly & axle housing

• Front Non-Drive Steer Axle – Axle beam, steering knuckle, & tie rod • Driveline - Bearings, hangars and shafts

12 months or

100,000 miles (160,934 km)

Allison Automatic Transmissions are not covered under this warranty certificate. See paragraph19.

I-Shift Transmission 60 months or

750,000 miles (1 207 008 km): I-Shift and I-Shift for Severe Duty

I-Shift: 36 months or 250,000 miles (402 336 km);

I-Shift for Severe Duty: 36 months with no mileage limitation



I-Shift Clutch 36 months or

300,000 miles (482 803 km): I-Shift and I-Shift for Severe Duty

36 months or 250,000 miles (402 336 km):

I-Shift and I-Shift for Severe Duty


I-Shift for Severe Duty: 24 months or 250,000 miles (402

I-Shift Transmission

Towing

Towing/Road Service on warrantable transmission failures is limited to 24 months or 250,000 miles (402 336 km), whichever occurs first, limited to the truck (less trailer) and to a single tow per incident to the nearest authorized Volvo Trucks service center. Charges in excess of $1,000.00 are not covered unless

Volvo Action Service is contacted and approves additional amounts prior to tow.

Not Applicable

Cab Structure 60 months or 500,000 miles (804 672 km)



Internal Cab Corrosion




Covered only where metal is perforated from the inside to the outside. See paragraph 18 on reverse side.

Frame Rail / Crossmembers 72 months or 750,000 miles (1 207 008 km)



Noise Emission

LIFE OF VEHICLE: Volvo Trucks North America warrants to the first purchaser of this vehicle for purposes other than resale, and to each subsequent purchaser, that this vehicle was designed, built and equipped to conform, at the time of sale to such first purchaser, with all applicable U.S. EPA noise control regulations. This warranty is not limited to any vehicle particular part, component, or system of the vehicle. Defects in the design, assembly or any part, component or system of the vehicle which at the time of sale to such first purchaser, caused noise emission levels to exceed Federal standards are covered by this warranty for the life of the vehicle. EXCLUSIONS: Failures which arise as a result of tampering rather than from defects in the design, assembly, or any part, components, or system of the vehicle are not covered by this warranty.

* Covered for 30 Days: Fluorescent Lights or Ballast, Light Bulbs, Fuses, Wiper Blades, and all Filters (Oil, Fuel, Air, etc.). Covered for 90 Days: Loose Fasteners, Loose Fittings, or Loose Hose Clamps.

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LIMITATIONS: Volvo Trucks North America’s obligation is limited to, at its sole option, repair or replacement of parts which are acknowledged by it to be defective. The defective parts or assemblies replaced shall become the property of Volvo Trucks North America. Warranty repairs performed by an authorized Volvo dealer in accordance with the terms of the warranty set forth herein are free of charge. Warranty consideration can only be given if the deficiency is brought to the attention of an authorized Volvo Truck dealer upon discovery and the vehicle must be made available, in a timely fashion during the coverage period, for repair.

EXCLUSIONS:

1. REPAIR: In the case of acknowledged defective Covered Parts, exchange with factory remanufactured parts may occur. Warranty repairs do not constitute an extension of any warranty period for any vehicle, component or part.

2. DAMAGES: Damages due to misapplication, misuse, accidents, negligence, improper operations, alterations, storage or transport, operation at excessive speeds, loading beyond the factory rated load capacity, failure to follow Volvo Trucks’ recommended inspection, maintenance, and service procedures, and improper or insufficient maintenance services are not covered.

3. PROGRESSIVE DAMAGE: Damages due to failure of operator to take reasonable precautions to mitigate damage are not covered. Damages to a Covered Part due to failure of non-covered part are not covered. Coverage is limited to failure of a Covered Part directly causing failure of a non-covered part, where reasonable precautions were taken to mitigate damages.

4. APPLICATION: The selling dealer is responsible for designating the correct application and/or specification for a vehicle sold to a customer. Damages due to misapplication, including but not limited to, failures of component parts of vehicles being operated in excess of factory rated load capacities, or the use of a vehicle, component or part for a purpose for which it was not intended are not covered.

5. ALTERATIONS: Any vehicle, component or part repaired, altered, or inspected in any way, so as to adversely affect, in Volvo Trucks’ sole judgment, its stability, durability, or reliability, is not covered.

6. NON-ORIGINAL EQUIPMENT: A n y part of the vehicle that fails, malfunctions, or does not perform as a result of improper conversion or installation of bodies or equipment by other manufacturers or suppliers is not covered.

7. MAINTENANCE AND PARTS CONSUMED: Maintenance and inspection requirements found in the Operator’s Manuals and service manuals/instructions, including, but not limited to, engine tune-up, fuel system cleaning, replacement of lubricants and filter elements, adjustments of the engine injection pump/transmission/brakes/linkages, as well as diagnosis, test time and all other adjustments must be followed and are not covered. Parts which are normally consumed or worn out during the vehicle’s normal service life and customarily replaced during usual maintenance service, including, but not limited to, mud flaps and brackets, brake linings, clutch brake, and clutch linings, are not covered.

8. PERFORMANCE COMPLAINTS: Performance complaints are not covered (including, but not limited to, low power and/or poor fuel economy). Coverage is limited to defects in material and workmanship of a Covered Part directly causing the performance issue.

9. WEAROUT: Volvo Trucks does not cover normal wear of Covered Parts. Failures attributable to wear are excluded. For example and without limitation, the wear rate of parts in any engine or transmission, and especially those parts within the combustion area and clutch housing area, will vary depending upon operating conditions and environment. Conditions, such as load, trailer configuration, road speed and road conditions, as well as the quality of fuel, lubrication oil, and all filters bear a direct relationship to the wear rate and resulting life of parts. Depending upon the severity of these various conditions, parts wear and resulting failure could occur within the time limit of the coverage.

10. NON-GENUINE PARTS: Any failure of any vehicle, component or part caused by the use of parts and accessories, or major assemblies and exchange units, which do not meet factory standards is not covered.

11. ODOMETER READING: Any vehicle on which the actual mileage or hours cannot readily be determined, or on which the odometer, hour meter, or Electronic Control Unit has been disconnected, disabled, or altered, may not be covered by this warranty.

12. ACCESS TO INFORMATION: Owner must allow Volvo Trucks full access to all data stored in all Electronic Control Modules; failure to do so may result in the loss of warranty coverage.

13. LABOR: Labor to remove and install a Covered Part is included only if a Volvo Trucks authorized dealer originally installed the Covered Part. Labor for overtime and/or shift differential is not covered. Excessive labor for a warrantable repair due to the prior installation of equipment or body is not covered.

14. MISC. EXPENSE: Meals, lodging, communications charges, travel time and expense, loss of cargo, downtime, loss of profit/revenue, rental vehicles, driver’s wages and other miscellaneous expenses are not covered. Shop supplies, lube oil, lubricants, sealers, anti-freeze, filter elements and labor performed by a non-approved location are not covered.

15. ADDITIONAL COMPONENTS: Components or parts that are not installed by Volvo Trucks, including winches, power take-offs, dumper, mixer and refuse assemblies, hoists and bodies or other special equipment are not covered. During a warrantable repair, additional time to remove any customer installed components will not be covered under warranty. Volvo Trucks’ factory manufacturing records will be determinative as to factory installed components.

16. TOWING: Unless expressly provided in this Warranty Certificate, expenses for towing or road service are not covered. Failures caused by improper towing technique are not covered.

17. SUSPENSION PARTS: Suspension parts, including but not limited to rubber bushings, torque rod bushings, spring pins and bushings, and greased lubrication points that fail due to improper maintenance, abnormally severe service or abuse are not covered.

18. CAB STRUCTURE AND CORROSION: Cab structural defects or cab corrosion that occurs in areas of the cab that previously were damaged, repaired, altered or modified are not covered. Cab corrosion where metal is perforated from the outside to the inside is not covered.

19. VENDOR ENGINES, ALLISON AUTOMATIC TRANSMISSIONS and ALTERNATE FUEL STORAGE AND DELIVERY SYSTEMS: Vendor engines, Allison automatic transmissions and alternate fuel (CNG/LNG/DME) fuel storage/delivery components used in Volvo trucks are warranted by their respective manufacturers and not by Volvo Trucks. Refer to the manufacturers’ warranty statements.

20. OIL CONSUMPTION: Before a claim based upon excessive oil consumption will be considered, the owner must provide proof that all recommended maintenance has been performed and submit adequate documentation to show that oil consumption exceeds Volvo Trucks’ published standards. Under no circumstances will warranty pay for repairs related to excessive oil consumption after the earlier of 24 months, 250,000 miles, or 402 000 kilometers.

21. ENVIRONMENTAL DAMAGE: Parts made out of cloth, leather, wood, rubber, synthetics, paint or chrome which have been affected by exposure to the elements or chemical influence including, but not limited to, road salt/chemicals, industrial fall-out or the use of improper cleaners, polishes and/or waxes are not covered.

22. ALIGNMENT: Alignment of axle(s), balance of tires, changing of axle camber, caster, toe and thrust angle are not covered. 23. GLASS: Glass breakage and scratches are not covered unless physical proof of manufacturing responsibility is established. 24. TIRES: Tires are not covered by this warranty, but may be covered by separate warranties given by their respective manufacturers. 25. CHANGES: Volvo Trucks reserves the right to make any changes in design, or make additions to or upon its products, without incurring any obligations to install the same

changes on vehicles previously built.

THIS WARRANTY IS MADE EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES, REPRESENTATIONS OR CONDITIONS, STATUTORY OR OTHERWISE, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND OF ANY OTHER OBLIGATION OR LIABILITY ON THE PART OF THE MANUFACTURER INCLUDING, WITHOUT LIMITATION OF THE FOREGOING, CONSEQUENTIAL, INDIRECT, AND INCIDENTAL DAMAGES. MANUFACTURER NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF VEHICLES, COMPONENTS OR PARTS.

Volvo Trucks North America

Post Office Box 26115 Greensboro, North Carolina 27402-6115

Novembre 2018 Page 1 de 2

CERTIFICAT DE GARANTIE DE CAMION STANDARD

Volvo Group North America LLC, d/b/a Volvo Trucks North America («Volvo Trucks»), garantit certaines composantes de ses camions neufs contre tout défaut de matériel et de fabrication pendant les périodes précisées, dans des conditions normales d’utilisation et d’entretien et sous réserve que toutes les règles d’entretien et d’inspection de Volvo Trucks aient été respectées. Votre concessionnaire autorisé Volvo pourra vous indiquer les procédures d’entretien et d’inspection recommandées. Toutes les périodes de garantie débutent à la date de mise en service du véhicule. Toutes les couvertures visent la totalité des pièces et de la main-d’œuvre, sous réserve des restrictions, limites et exclusions indiquées.

Cette garantie s’applique aux modèles de camion datant de 2020 qui ont été construits par Volvo Trucks, sont utilisés aux États-Unis et au Canada et sont équipés d’un moteur aux normes EPA 17. Les clauses particulières de la garantie, basées sur l’application et la catégorie de poids, sont décrites dans le tableau suivant:

Standard

USAGE NORMAL Standard

USAGE ÉLEVÉ Standard

USAGE INTENSIF Vocations typiques

Transport de ligne/longue distance, trajets courts, ramassages et livraisons

Transport de ligne intensif, construction, déchets, services de secours ou d’incendie

Gros travaux, déchets lourds, hors route, longs trajets, mines, foresterie, secteur pétrolier

Catégories de poids

Caractéristiques du véhicule : PNBC ≤ 28 t

ou PNBC ≤ 50 t

Caractéristiques du véhicule : PNBC ≤ 36 t

ou PNBC ≤ 65 t

Caractéristiques du véhicule : PNBE ≤ 23.5 t

ou PNBV ≤ 36 t

ou PNBC ≤ 65 t

Couverture de base* 12 mois ou

160 934 km 12 mois ou

160 934 km 12 mois ou

160 934 km

Remorquage

La garantie du service de remorquage et d’assistance routière est limitée à 90 jours ou à 8 047 km, selon la première éventualité, limité au camion (non la remorque) et, pour chaque incident, à un remorquage jusqu’à la station technique Volvo Trucks autorisée la plus proche. Seule la première tranche de 1 000 $

est garantie, à moins que le service Volvo Action Service soit contacté et que les frais supérieurs à ce plafond soient approuvés avant que le remorquage soit effectué.

Sans objet

Climatisation La climatisation (système intégré uniquement) est garantie 12 mois sans limite de kilométrage.

Moteur/émissions Non couvert parle présent certificat de garantie. Consulter le certificat de garantie du constructeur du moteur et le point 19 au verso.

Boîte de vitesses, ligne de transmission, essieu arrière, essieu avant directeur non

moteur

36 mois ou 563 270 km Les pièces garanties sont les suivantes : • Boîte de vitesse manuelle : bloc de transmission • Ligne de transmission : roulements, fixations et arbres • Essieu arrière : ensemble tête de pont et corps de pont • Essieu avant directeur non moteur : poutre d’essieu, fusée d’essieu et biellette

12 mois ou 160 934 km

Les boîtes de vitesses automatiques Allison ne sont pas couvertes par le présent certificat de garantie. Voir le point 19 au verso.

Carter de tête de pont et de corps de pont Volvo

60 mois ou 804 672 km

36 mois ou 482 803 km

12 mois ou 160 934 km

Transmission I-Shift 60 mois ou 1 207 008 km IShift et I-Shift for Severe Duty I-Shift : 36 mois ou

402 336 km ; I-Shift for Severe Duty : 36 mois

sans limite de kilométrage

I-Shift : 12 mois ou 160 934 km ;

I-shift for Severe Duty : 24 mois sans limite de kilométrage

Embrayage I-Shift 36 mois ou

482 803 km I-Shift et I-shift for Severe Duty

36 mois ou 402 336 km ;

I-Shift et I-shift for Severe Duty

I-Shift : 12 mois ou 160 934 km ;

I-shift for Severe Duty : 24 mois ou 402 336 km

Remorquage I-Shift

En cas de défaillance admissible de la transmission, la garantie du service de remorquage et d’assistance routière est limitée à 24 mois ou à 402 336 km, selon la première éventualité, limité

au camion (non la remorque) et, pour chaque incident, à un remorquage jusqu’à la station technique Volvo Trucks autorisée la plus proche. Seule la première tranche de 1 000 $ est

garantie, à moins que le service Volvo Action Service soit contacté et que les frais supérieurs à ce plafond soient approuvés avant que le remorquage soit effectué.

Sans objet

Structure de la cabine 60 mois ou 804 672 km 60 mois ou

804 672 km 36 mois ou

402 336 km

Corrosion à l’intérieur de la cabine

60 mois ou 804 672 km

60 mois ou 804 672 km

48 mois ou 563 270 km

Couvert uniquement lorsque le métal est perforé de l’intérieur vers l’extérieur. Voir le point 18 au verso.

Longerons/traverses de cadre de châssis

72 mois ou 1 207 008 km

60 mois ou 804 672 km

36 mois ou 402 336 km

Émissions sonores

VIE DU VÉHICULE : Volvo Trucks garantit à la première personne qui achète ce véhicule à des fins autres que la revente, ainsi qu’a chaque acquéreur suivant, que ce véhicule a été conçu, monté et équipé pour répondre aux normes de l’EPA encadrant les émissions sonores lors du premier achat. Cette garantie ne se limite à aucune pièce, à aucune composante ni à aucun système particuliers du véhicule. Elle couvre, pour toute la durée de vie du véhicule, les défauts de conception, d’assemblage, de toute pièce ou composante ou de tout système du véhicule qui, lors de la vente au premier acheteur, entraînent un dépassement des normes de l’EPA sur les émissions sonores. EXCLUSIONS : La garantie ne couvre pas les défaillances qui découlent d’une altération, et non d’un défaut de conception, d’assemblage, de toute pièce ou composante ou de tout système du véhicule.

* Garantis 30 jours : lampes fluorescentes ou régulateur de puissance, ampoules, fusibles, balais d’essuie-glace et tous les filtres (huile, carburant, air, etc.). Garantis 90 jours : fixations desserrées, raccords qui fuient ou colliers de serrage lâches.

LES LIMITES ET LES EXCLUSIONS DE LA GARANTIE FIGURENT AU VERSO DU PRÉSENT CERTIFICAT. ELLES SONT IMPORTANTES. ASSUREZ-VOUS DE BIEN LES COMPRENDRE.

Novembre 2018 Page 2 de 2

LES LIMITES ET LES EXCLUSIONS SONT IMPORTANTES. ASSUREZ-VOUS DE BIEN LES COMPRENDRE. LIMITES : L’obligation de Volvo Trucks se limite, à sa seule discrétion, à la réparation et au remplacement des pièces qu’elle juge défectueuses. Les pièces et ensembles de pièces remplacés deviennent la propriété de Volvo Trucks. Les réparations effectuées par un concessionnaire Volvo Trucks autorisé au titre de la présente garantie ne sont pas facturées. Les réclamations présentées au titre de la garantie ne sont prises en compte que si la défectuosité est portée à l’attention d’un concessionnaire Volvo Trucks autorisé dès qu’elle est découverte et que le véhicule est mis à la disposition du réparateur rapidement pendant la période de validité de la garantie.

EXCLUSIONS : 1. RÉPARATIONS : En cas de défectuosité reconnue, les pièces couvertes pourront être remplacées par des pièces refaçonnées en usine. Les réparations effectuées au titre de

la garantie n’ont pas pour effet de prolonger la garantie, quels que soient le véhicule, la composante ou la pièce visés. 2. DOMMAGES : La garantie ne couvre pas les dommages dus aux avaries survenues au démontage, aux usages abusifs, aux accidents, aux négligences, aux usages,

modifications, méthodes de stockage et opérations de transport inadéquats, aux utilisations à des vitesses excessives, aux chargements dépassant la charge nominale, au non-respect des procédures d’inspection, d’entretien et de réparation recommandées par Volvo Trucks, et aux opérations d’entretien inappropriées ou insuffisantes.

3. DOMMAGES PROGRESSIFS : La garantie ne couvre pas les dommages qui auraient été évités si le chauffeur avait pris des précautions raisonnables à cet effet. Elle ne couvre pas non plus les dommages subis par des pièces garanties en raison de la défaillance d’une pièce non garantie. Si le chauffeur a pris des précautions raisonnables pour restreindre les dommages, la garantie se limite aux défaillances des pièces garanties qui ont entraîné directement la défaillance d’une pièce non garantie.

4. APPLICATION : Il incombe au concessionnaire qui a vendu le véhicule de définir les usages appropriés ou les caractéristiques techniques de ce dernier. La garantie ne couvre pas les problèmes dus aux usages inappropriés, notamment les défaillances de pièces utilisées à des charges supérieures à leur charge nominale et l’utilisation du véhicule ou de l’une de ses pièces à des fins autres que celles auxquelles ils sont destinés.

5. MODIFICATIONS : La garantie ne couvre pas les véhicules, les composantes et les pièces qui ont fait l’objet d’une réparation, modification ou inspection qui en a diminué la stabilité, la durée de vie ou la fiabilité, ce dont Volvo Trucks est seul juge.

6. ÉQUIPEMENT NON ORIGINAL : La garantie ne couvre pas les parties du véhicule qui deviennent défectueuses, fonctionnent mal ou ne sont plus performantes en raison de la transformation ou de l’installation inappropriées de pièces de carrosserie ou d’équipements par un autre constructeur ou fournisseur.

7. ENTRETIEN ET PIÈCES CONSOMMÉES : Les opérations d’entretien et d’inspection qui figurent dans les manuels de l’utilisateur et les manuels et guides de réparation doivent être respectées et ne sont pas garanties. Cela comprend la mise au point du moteur, le nettoyage du système d’alimentation, les changements de lubrifiant, le changement des éléments filtrants, le réglage de la pompe à injection, de la boîte de vitesses, des freins et de la transmission ainsi que tous les diagnostics, essais et autres réglages. La garantie ne couvre pas non plus les pièces consommées et usées normalement pendant le cycle de fonctionnement normal du véhicule et les pièces remplacées communément au cours des opérations d’entretien normales. Cela comprend les bavettes garde-boue et leurs supports, les garnitures de frein, le frein d’embrayage et les garnitures d’embrayage.

8. PLAINTES RELATIVES AU RENDEMENT : La garantie ne couvre pas les plaintes relatives au rendement (ex. : puissance réduite et consommation élevée de carburant). Elle couvre uniquement les défauts de matériel et de fabrication des pièces couvertes auxquels les problèmes de rendement sont directement attribuables.

9. USURE : Volvo Trucks ne garantit pas l’usure normale des pièces couvertes ni les défaillances causées par l’usure. Par exemple, la vitesse d’usure des pièces du moteur et de la transmission, et particulièrement des pièces qui sont liées à la combustion et au carter d’embrayage, varie selon les conditions d’utilisation et les conditions ambiantes. Les conditions d’utilisation, telles que la charge, la configuration de la remorque, la vitesse sur route, les conditions routières, la qualité du carburant, de l’huile lubrifiante et de tous les filtres, ont un rapport direct avec la vitesse d’usure, et donc la durée de vie des pièces. Selon la nature de ces conditions, les pièces peuvent s’user et subir des défaillances avant l’expiration de la garantie.

10. PIÈCES AUTRES QUE LES PIÈCES D’ORIGINE : La garantie ne couvre pas les défaillances des véhicules, des composantes et des moteurs causées par l’utilisation de pièces, d’accessoires, d’assemblages majeurs ou d’échanges standards qui ne sont pas aux normes d’usine.

11. RELEVÉ DE L’ODOMÈTRE : La garantie peut ne pas couvrir les véhicules dont le kilométrage ou le nombre d’heures ne peuvent être aisément déterminés ou dont l’odomètre, l’horomètre ou l’unité de commande électronique ont été déconnectés, désactivés ou modifiés.

12. ACCÈS À L’INFORMATION : Le propriétaire doit permettre à Volvo Trucks d’accéder à toutes les données enregistrées dans les modules de commande électroniques, à défaut de quoi la garantie pourrait ne plus s’appliquer.

13. MAIN-D’ŒUVRE : La main-d’œuvre est garantie seulement pour le retrait et l’installation de pièces couvertes qui ont été installées par un concessionnaire Volvo Trucks autorisé. La garantie ne couvre pas la main-d’œuvre rémunérée en heures supplémentaires ou à prime de poste. Elle ne couvre pas non plus les frais de main-d’œuvre supplémentaires engagés afin d’effectuer des réparations couvertes rendues nécessaires par l’installation de matériel ou de pièces de carrosserie.

14. FRAIS DIVERS : La garantie ne couvre pas les repas, l’hébergement, les appels téléphoniques, les temps de déplacement, les pertes de cargaison, les périodes d’indisponibilité, les pertes de revenus, les locations de véhicule, le salaire des chauffeurs et les autres frais divers. Elle ne couvre pas non plus les fournitures d’atelier, la graisse, les lubrifiants, les scellants, l’antigel, les éléments filtrants et la main-d’œuvre utilisés dans des endroits non approuvés.

15. COMPOSANTES ADDITIONNELLES : La garantie ne couvre pas les composantes et les pièces qui ne sont pas installées par Volvo Trucks, notamment les treuils, les prises de force, les groupes, treuils et corps des bennes basculantes, bétonnières et bennes à ordures et les autres équipements spéciaux. En cas de réparation couverte, la garantie ne couvre pas les heures supplémentaires nécessaires pour retirer des composantes installées par le client. Les registres de fabrication de Volvo Trucks font foi des composantes installées en usine.

16. REMORQUAGE : La garantie ne couvre pas les frais de remorquage et d’assistance routière qui ne sont pas prévus dans le présent certificat. Elle ne couvre pas non plus les défaillances imputables à l’emploi de techniques de remorquage inadéquates.

17. PIÈCES DE LA SUSPENSION : La garantie ne couvre pas les pièces de la suspension, y compris les garnitures de caoutchouc, les garnitures de barre de torsion, les goupilles et garnitures de ressort, et tous les points de lubrification qui subissent une défaillance en raison d’un entretien inadéquat, d’une intensité d’utilisation anormalement élevée ou d’un usage abusif.

18. STRUCTURE DE LA CABINE ET CORROSION : La garantie ne couvre pas la corrosion ni les défauts structuraux de la cabine situés à des endroits qui ont été endommagés, réparés, altérés ou modifiés antérieurement. Elle ne couvre pas non plus la corrosion de la cabine lorsque le métal est perforé de l’extérieur vers l’intérieur.

19. MOTEURS D’AUTRE MARQUE, BOÎTES DE VITESSES AUTOMATIQUES ALLISON ET SYSTÈMES DE STOCKAGE ET DE DISTRIBUTION DE CARBURANT ALTERNATIF : Les moteurs d’autre marque, les boîtes de vitesses automatiques Allison et les systèmes de stockage et de distribution de carburant alternatif (GNC, GNL, méthoxyméthane) utilisés dans des camions Volvo sont garantis par leur fabricant, et non par Volvo Trucks. Prière de vous reporter à leur garantie.

20. CONSOMMATION D’HUILE : Pour qu’une réclamation pour consommation d’huile excessive soit prise en compte, le propriétaire doit prouver que toutes les opérations d’entretien recommandées ont été effectuées et que la consommation d’huile dépasse le niveau des normes publiées par Volvo Trucks. Les réparations effectuées en raison d’une consommation d’huile excessive ne sont plus couvertes après 24 mois ou 402 000 km, selon la première éventualité.

21. DOMMAGES DUS À L’ENVIRONNEMENT : La garantie ne couvre pas les pièces qui sont revêtues de peinture ou de chrome ou sont composées de tissu, de cuir, de bois, de caoutchouc ou d’une matière synthétique et ont été exposées aux éléments ou à tout agent chimique, notamment à des produits chimiques déglaçants (sel ou autre), à des retombées industrielles et à des nettoyants, vernis et cires inappropriés.

22. RÉGLAGE DU PARALLÉLISME : La garantie ne couvre pas le réglage du parallélisme des essieux, l’équilibrage des roues et la modification de l’angle des essieux cambrés, de l’angle de chasse, de l’angle de pincement et de l’angle de poussée.

23. VERRE : La garantie ne couvre pas les bris, fêlures et rayures du verre en l’absence de preuve matérielle que le constructeur en est responsable. 24. PNEUS : Les pneus ne sont pas couverts par cette garantie, mais peuvent l’être par la garantie de leur fabricant. 25. MODIFICATIONS : Volvo Trucks se réserve le droit de modifier la conception de ses produits, notamment en y ajoutant des éléments, sans être tenu d’installer la nouvelle

version de ces produits dans les véhicules de construction antérieure.

CETTE GARANTIE REMPLACE EXPRESSÉMENT TOUTE AUTRE GARANTIE, DÉCLARATION OU CONDITION EXPRESSE OU IMPLICITE, LÉGALE OU NON, Y COMPRIS LES GARANTIES ET CONDITIONS DE QUALITÉ MARCHANDE ET DE CONVENANCE PRÉCISE, AINSI QUE TOUTE AUTRE OBLIGATION OU RESPONSABILITÉ DU CONSTRUCTEUR, Y COMPRIS EN CE QUI A TRAIT AUX DOMMAGES CONSÉCUTIFS, INDIRECTS ET ACCESSOIRES. LE CONSTRUCTEUR N’ASSUME AUCUNE AUTRE RESPONSABILITÉ RELATIVEMENT À LA VENTE DE VÉHICULES, DE COMPOSANTES OU DE PIÈCES ET N’AUTORISE PERSONNE À EN ASSUMER POUR LUI.

Volvo Trucks Post Office Box 26115

Greensboro, North Carolina 27402-6115 Etats-Unis

888900 Base Chassis Towing Coverage, 90 Day / 5000 Miles / 8050 KM Affects: VNL, VNR, VHD, VAH Related: Updated: September 8, 2017


information you believe to be incorrect or incomplete, please contact Dealer Sales Support Center at (336) 393-3200. For the most current and accurate information, always refer to TM2 for the electronic version of this document.

Note: PDF files are not official documents and serve only as reference items.

Refer to the Standard Truck Warranty Certificate below for Base Chassis Towing Coverage:

Standard Truck Warranty Coverage Certificate (Model Year 2018 and newer – EPA 2017)

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STANDARD TRUCK WARRANTY CERTIFICATE

Volvo Group North America LLC, d/b/a Volvo Trucks North America (“Volvo Trucks”), warrants certain individual components of the new Volvo truck to be free from defects in material and workmanship under normal use and service up to the periods as specified, provided all Volvo Trucks’ maintenance and inspection requirements are followed. See your local authorized Volvo Trucks dealer for recommended maintenance and inspection procedures. All warranty periods are calculated from date in service of the vehicle. All coverage is 100% for parts and labor subject to the qualifications, limitations, and exclusions as noted.

LIMITATIONS AND EXCLUSIONS TO THIS WARRANTY APPEAR ON THE REVERSE SIDE OF THIS CERTIFICATE.


This warranty applies to Model Year 2017/2018 trucks manufactured by Volvo Trucks North America operated in the United States and Canada, equipped with EPA 17 engines . Specific coverage is based on the application and weight class as described in the following chart:

Standard NORMAL DUTY

Standard HEAVY DUTY

Standard SEVERE DUTY

Typical Vocations Line / Long Haul,

Short Haul, or Pickup & Delivery Heavy Line Haul, Construction,Refuse, Fire or Rescue Service

Heavy Construction, Heavy Refuse, Off- Road, Heavy Haul, Mining, Logging, or Oil Field

Weight Class Qualifications

Vehicle must have

GVWR < 63,000 lbs. (< 28 metric tons) or

GCWR < 110,000 lbs. (< 50 mt.)

Vehicle must have

GVWR < 80,000 lbs. (< 36 mt.) or

GCWR < 143,000 lbs. (< 65 mt.)

Vehicle must have GAWR > 52,000 lbs. (> 23.5 mt.)

or GVWR > 80,000 lbs. (> 36 mt.)

or GCWR > 143,000 lbs. (> 65 mt.)

Basic Coverage *12 months or

100,000 miles (160 934 km)12 months or


100,000 miles (160 934 km)

Chassis Towing Towing/Road Service coverage is limited to 90 days or 5,000 miles (8047 km), whichever occurs first, and to a single tow per incident to the nearest authorized Volvo Trucks service center.

Charges in excess of $1,000.00 are not covered unless Volvo Action Service is contacted and approves additional amounts prior to tow.

Not Applicable

Air Conditioning Air conditioning (sealed system only) is covered for 12 months with no mileage limitation.

Engine / Emission Not covered under this warranty certificate. See respective engine manufacturer’s warranty certificate. See paragraph 19 on reverse side.

Transmission, Driveline, Rear Axle, Front Non-Drive

Steer Axle

36 months or 350,000 miles (563 270 km) Covered Components are as follows:

Manual Transmission – Transmission assembly Rear Axle – Differential carrier assembly & axle housing

Front Non-Drive Steer Axle – Axle beam, steering knuckle, & tie rod Driveline - Bearings, hangars and shafts

12 months or

100,000 miles (160,934 km)

Allison Automatic Transmissions are not covered under this warranty certificate. See paragraph19.

I-Shift Transmission

60 months or 750,000 miles (1 207 008 km): I-Shift and I-Shift for Severe Duty





I-Shift Clutch 36 months or

300,000 miles (482 803 km): I-Shift and I-Shift for Severe Duty

36 months or 250,000 miles (402 336 km):

I-Shift and I-Shift for Severe Duty


I-Shift for Severe Duty: 24 months or 250,000 miles (402 336 km)

I-Shift Transmission Towing Towing/Road Service on warrantable transmission failures is limited to 24 months or 250,000 miles (402 336 km), whichever occurs first, and to a single tow per incident to the nearest authorized Volvo Trucks service center. Charges in excess of $1,000.00 are not covered unless Volvo Action Service is contacted and approves additional amounts prior to tow.

Not Applicable

Cab Structure 60 months or



250,000 miles (402 336 km)

Internal Cab Corrosion




Covered only where metal is perforated from the inside to the outside. See paragraph 18 on reverse side.

Frame Rail / Crossmembers 72 months or 750,000 miles (1 207 008 km)



Noise Emission

LIFE OF VEHICLE: Volvo Trucks North America warrants to the first purchaser of this vehicle for purposes other than resale, and to eachsubsequent purchaser, that this vehicle was designed, built and equipped to conform, at the time of sale to such first purchaser, with allapplicable U.S. EPA noise control regulations. This warranty is not limited to any vehicle particular part, component, or system of the vehicle.Defects in the design, assembly or any part, component or system of the vehicle which at the time of sale to such first purchaser, causednoise emission levels to exceed Federal standards are covered by this warranty for the life of the vehicle. EXCLUSIONS: Failures whicharise as a result of tampering rather than from defects in the design, assembly, or any part, components, or system of the vehicle are notcovered by this warranty.

* Covered for 30 Days: Fluorescent Lights or Ballast, Light Bulbs, Fuses, Wiper Blades, and all Filters (Oil, Fuel, Air, etc.). Covered for 90 Days: Loose Fasteners, Loose Fittings, or Loose Hose Clamps.

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LIMITATIONS: Volvo Trucks North America’s obligation is limited to, at its sole option, repair or replacement of parts which are acknowledged by it to be defective. The defective parts or assemblies replaced shall become the property of Volvo Trucks North America. Warranty repairs performed by an authorized Volvo dealer in accordance with the terms of the warranty set forth herein are free of charge. Warranty consideration can only be given if the deficiency is brought to the attention of an authorized Volvo Truck dealer upon discovery and the vehicle must be made available, in a timely fashion during the coverage period, for repair.

EXCLUSIONS:






6. NON-ORIGINAL EQUIPMENT: A n y part of the vehicle that fails, malfunctions, or does not perform as a result of improper conversion or installation of bodies or equipment by other manufacturers or suppliers is not covered.

7. MAINTENANCE AND PARTS CONSUMED: Maintenance and inspection requirements found in the Operator’s Manuals and service manuals/instructions, including, but not limited to, engine tune-up, fuel system cleaning, replacement of lubricants and filter elements, adjustments of the engine injection pump/transmission/brakes/linkages, as well as diagnosis, test time and all other adjustments must be followed and are not covered. Parts which are normally consumed or worn out during the vehicle’s normal service life and customarily replaced during usual maintenance service, including, but not limited to, mud flaps and brackets, brake linings, clutch brake, and clutch linings, are not covered.


9. WEAROUT: Volvo Trucks does not cover normal wear of Covered Parts. Failures attributable to wear are excluded. For example and without limitation, the wear rate of parts in any engine or transmission, and especially those parts within the combustion area and clutch housing area, will vary depending upon operating conditions and environment. Conditions, such as load, trailer configuration, road speed and road conditions, as well as the quality of fuel, lubrication oil, and all filters bear a direct relationship to the wear rate and resulting life of parts. Depending upon the severity of these various conditions, parts wear and resulting failure could occur within the time limit of the coverage.

10. NON-GENUINE PARTS: Any failure of any vehicle, component or part caused by the use of parts and accessories, or major assemblies and exchange units, which do not meet factory standards is not covered.





15. ADDITIONAL COMPONENTS: Components or parts that are not installed by Volvo Trucks, including winches, power take-offs, dumper, mixer and refuse assemblies, hoists and bodies or other special equipment are not covered. During a warrantable repair, additional time to remove any customer installed components will not be covered under warranty. Volvo Trucks’ factory manufacturing records will be determinative as to factory installed components.

16. TOWING: Unless expressly provided in this Warranty Certificate, expenses for towing or road service are not covered. Failures caused by improper towing technique are not covered. 17. SUSPENSION PARTS: Suspension parts, including but not limited to rubber bushings, torque rod bushings, spring pins and bushings, and greased lubrication points that fail due to

improper maintenance, abnormally severe service or abuse are not covered. 18. CAB STRUCTURE AND CORROSION: Cab structural defects or cab corrosion that occurs in areas of the cab that previously were damaged, repaired, altered or modified are not

covered. Cab corrosion where metal is perforated from the outside to the inside is not covered. 19. VENDOR ENGINES, ALLISON AUTOMATIC TRANSMISSIONS and ALTERNATE FUEL STORAGE AND DELIVERY SYSTEMS: Vendor engines, Allison

automatic transmissions and alternate fuel (CNG/LNG/DME) fuel storage/delivery components used in Volvo trucks are warranted by their respective manufacturers and not by Volvo Trucks. Refer to the manufacturers’ warranty statements.

20. OIL CONSUMPTION: Before a claim based upon excessive oil consumption will be considered, the owner must provide proof that all recommended maintenance has been performed and submit adequate documentation to show that oil consumption exceeds Volvo Trucks’ published standards. Under no circumstances will warranty pay for repairs related to excessive oil consumption after the earlier of 24 months, 250,000 miles, 402 000 kilometers, or 6,250 engine hours.

21. ENVIRONMENTAL DAMAGE: Parts made out of cloth, leather, wood, rubber, synthetics, paint or chrome which have been affected by exposure to the elements or chemical influence including, but not limited to, road salt/chemicals, industrial fall-out or the use of improper cleaners, polishes and/or waxes are not covered.

22. ALIGNMENT: Alignment of axle(s), balance of tires, changing of axle camber, caster, toe and thrust angle are not covered. 23. GLASS: Glass breakage and scratches are not covered unless physical proof of manufacturing responsibility is established. 24. TIRES: Tires are not covered by this warranty, but may be covered by separate warranties given by their respective manufacturers. 25. CHANGES: Volvo Trucks reserves the right to make any changes in design, or make additions to or upon its products, without incurring any obligations to install the same changes on

vehicles previously built.

THIS WARRANTY IS MADE EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES, REPRESENTATIONS OR CONDITIONS, STATUTORY OR OTHERWISE, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND OF ANY OTHER OBLIGATION OR LIABILITY ON THE PART OF THE MANUFACTURER INCLUDING, WITHOUT LIMITATION OF THE FOREGOING, CONSEQUENTIAL, INDIRECT, AND INCIDENTAL DAMAGES. MANUFACTURER NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF VEHICLES, COMPONENTS OR PARTS.

Volvo Trucks North America

Post Office Box 26115 Greensboro, North Carolina 27402-6115

889204

Affects: Related: Updated:

HVAC 60 Months

PV960-101215-V-5 Page 1 of 2

HVAC Protection Plan (EPA 2010 and newer)

Volvo Group North America LLC, d/b/a Volvo Trucks North America (“Volvo Trucks”), warrants certain individual components of each new Volvo truck to be free from defects in material and workmanship under normal use and service up to the periods specified, provided all Volvo Trucks maintenance and inspection requirements are followed. This extended coverage plan (“Protection Plan”) provides additional coverage from failures of specified components or parts (“Covered Parts”) that may occur after the Volvo Standard Truck Warranty has expired and until the expiration of this Protection Plan. All warranty periods are calculated from date in service. This Protection Plan applies only to Volvo trucks operated exclusively in the United States and Canada.

Volvo Trucks’ obligation under this Protection Plan is limited to, at its sole option, repair or replacement at a Volvo Trucks authorized dealer of Covered Parts that are returned within the coverage period and acknowledged by Volvo Trucks to be defective. Covered repairs must be performed by a Volvo Trucks authorized dealer. All coverage is 100% for parts and labor except as noted. All parts replaced shall become the property of Volvo Trucks.

This Protection Plan provides coverage for the following Covered Parts until the earliest to occur of the time/mileage/hours purchased, subject to the following Qualifications and Limitations.

HVAC Covered Parts

Covered Parts Qualifications and Limitations

Air Conditioner Compressor Includes: Sprocket and mounting bolts

Air Conditioning Condenser Dryer covered only when replacement is necessary due to a failure of a covered part.

Air Conditioning Evaporator Blower Motor Includes: Resister Expansion Valve Heater Controls Heater Control Valve Heater Core Heater Ducts Heater Fan Heater Housing and Drain Pan Heater Thermostat Lines and Tubes Includes: A/C Hoses Mode Box Mounting Brackets and Braces

THIS WARRANTY IS MADE EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES OR CONDITIONS, STATUTORY OR OTHERWISE, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND OF ANY OTHER OBLIGATION OR LIABILITY ON THE PART OF THE MANUFACTURER INCLUDING, WITHOUT LIMITATION OF THE FOREGOING, CONSEQUENTIAL AND INCIDENTAL DAMAGES. VOLVO TRUCKS NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF VEHICLES, COMPONENTS OR PARTS.

This Warranty is subject to Volvo Trucks’ Standard Warranty Limitations and Exclusions, which are printed on page 2 of this Warranty Certificate and are available through a Volvo Trucks authorized dealer.

Volvo HVAC Protection Plan

PV960-101215-V-5 Page 2 of 2

VOLVO GROUP NORTH AMERICA, LLC’S D/B/A VOLVO TRUCKS NORTH AMERICA’S (“VOLVO TRUCKS”)






6. NON-ORIGINAL EQUIPMENT: Any part of the vehicle that fails, malfunctions, or does not perform as a result of improper conversion or installation of bodies or equipment by other manufacturers or suppliers is not covered.

7. MAINTENANCE AND PARTS CONSUMED: Maintenance and inspection requirements found in the Operator’s Manuals and service manuals/instructions, including, but not limited to, engine tune-up, fuel system cleaning, replacement of lubricants and filter elements, adjustments of the engine injection pump/transmission/brakes/linkages, as well as diagnosis, test time and all other adjustments must be followed and are not covered. Parts which are normally consumed or worn out during the vehicle’s normal service life and customarily replaced during usual maintenance service are not covered.


9. WEAROUT: Volvo Trucks does not cover normal wear of Covered Parts. Failures attributable to wear are excluded. For example and without limitation, the wear rate of parts in any engine or transmission, and especially those parts within the combustion area and clutch housing area, will vary depending upon operating conditions and environment. Conditions, such as load, trailer configuration, road speed and road conditions, as well as the quality of fuel, lubrication oil, and all filters bear a direct relationship to the wear rate and resulting life of parts. Depending upon the severity of these various conditions, parts wear and resulting failure could occur within the time limit of the coverage

10. NON-STANDARD PARTS: Any failure of any vehicle, component or part caused by the by use of parts and accessories, or major assemblies and exchange units, which do not meet factory standards is not covered.





15. ADDITIONAL COMPONENTS: Components or parts that are not installed by Volvo Trucks, including winches, power take-offs, dumper, mixer and refuse assemblies, hoists and bodies or other special equipment are not covered. Volvo Trucks’ factory manufacturing records will be determinative as to factory installed components.

16. TOWING: Unless expressly provided in this Warranty Certificate, expenses for towing or road service calls are not covered. Failures caused by improper towing technique are not covered.

17. SUSPENSION PARTS: Suspension parts, including but not limited to rubber bushings, torque rod bushings, spring pins and bushings, and greased lubrication points that fail due to improper maintenance, abnormally severe service or abuse are not covered

18. CAB STRUCTURE AND CORROSION: Cab structural defects or cab corrosion that occurs in areas of the cab that previously were damaged, repaired, altered or modified are not covered.

19. ENGINES AND TRANSMISSIONS: Engines and automatic transmissions that are not manufactured by Volvo Trucks are warranted by their respective manufacturers and not by Volvo Trucks. Refer to the engine and transmission manufacturers’ warranty statements.

20. OIL CONSUMPTION: Before a claim based upon excessive

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