T4G Day 1_Panel discussion - ITRC by Billy Tang
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Transcript of T4G Day 1_Panel discussion - ITRC by Billy Tang
![Page 1: T4G Day 1_Panel discussion - ITRC by Billy Tang](https://reader033.fdocuments.net/reader033/viewer/2022052823/5550feebb4c90572478b4cd4/html5/thumbnails/1.jpg)
Information Technology Resource Centre Limited (ITRC)
Billy TangGeneral Manager, HK Council of Social Service, ITRC
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Information Technology Resource
Centre Limited (ITRC)
Billy TANGGeneral Manager
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The Hong Kong Council of Social Service (HKCSS)
• Established in 1947
• Over 400 member agencies and 3,000 service units in Hong Kong
– covers over 90% of the social welfare services units
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• Established in 1998
• In 2001, Hong Kong Social Welfare Department sponsored ITRC to expand scope of services and ITRC started to operate in a business model
• Became a self-financing unit since 2004
Information Technology Resource Centre(ITRC)
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ITRC – Our Missions
• To enhance the ICT capability of NGOs
• To explore, experiment and promote ways of deploying ICT in the sector
• To promote Digital Inclusion & equitable ICT policies in information society
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ITRC – Our Services
• One-stop shop for Network & IT purchasing
• Secondment & Implementation Services
• Enterprise Systems & Solutions
• Charity offer on Broadband & Hosting Services
• Professional Training on ICT applications
• Newsletter, Free Seminar & Technical Exchange Group for latest technology updates
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ITRC – Information Society Unit
• Digital Solidarity Fund
• Microsoft Unlimited Potential – Community Technology Skills Programme
• TechDonation
• HKICT Awards: Best Digital Inclusion Award
• Electronic Flag-selling
• District Cyber Centres
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ITRC – System Deployment Unit
• System Development
• Application Deployment
• System Maintenance and Support
• Cloud Application Services
• Project Management
• Planning, Consultation re ICT Implementation/ Deployment
• Research on Application of ICT in the Welfare Sector
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The Keys to Our Success
• Customer Focus
– Focus our services in the NGOs sector
– Well known in the marketplace; covers over 90% of the social welfare
services units
• React to Environment
– Prepared in advance for an emergency
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Threats
• IT Strategies
– Conflicts between Government, Nonprofits, and Individual
• Technology Rapidly Change
– NGOs fail to response with limited resources
• Moving from On-premise to the Cloud
– Existing finance/funding model fail to meet the change
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Thank You