T OP T EN V ALUED F EATURES
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Transcript of T OP T EN V ALUED F EATURES
TOP TEN
VALUED FEATURES
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Service Reminder Emails 10
• Triggered by Mileage and OE Schedule
• Brings them Back Sooner to Your Shop
• Appointment Requests Generate Email to Your Shop
• Configurable Appointment Request Window – Avoid Same Day Appointments
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Target Market Promotions
• Unlimited Campaigns
• Great For Slow-Week/Month Plan
• Increases Business NOW Using Short Expire Date
• Your Support Agent Handles the Details For You!
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Consumer Loyalty Site
• All Consumer Emails Contain Link to Loyalty Site
• Ties Consumer to Your Shop
• Increases Brand Awareness Between Visits
• Service History = Labor Description
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Comprehensive Reporting 7
• 10 Reports Emailed Weekly or Monthly
• Monthly Sales Projection – Can be Your Trigger for Email Blast Campaign
• Identify Mid-Month and Mid Year Trends in Order to Make Corrective Action
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Comprehensive Reporting 7
• Compare Your Shop’s Average Invoice Count
• Compare Your Shop’s Average RO $ Value
• Compare to State and National Averages
• Industry Data From Third-Party Source
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Social Media 6
• Facebook Page Created / Updated at No Additional Charge
• Relevant Consumer Content Push Once per Week
• Consumer Reviews Facebook Application Installed at No Additional Charge
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Shop Website Tools 5
Tools for Your Website Available:
• Review Page Badges/Links
• Review Scrolling-Ticker Widget
• Testimonial Page
• Appointment Button/Page
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Business Listing Syndication 4Your Business Listing Distributed Monthly to Hundreds of :
• Online Directories • Search Engines• Mobile Apps• Social Media Sites
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Reputation Management 3
• Review Page Created
• Optimized for Search
• Shop Contact Info
• Appointment Link
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Reputation Management 3
• Your Review Dashboard
• Manage Reviews
• Respond to Reviews
• Low Review Alert Emails
• See Who Shared Positive Reviews
• Only Positive Reviews Can be Shared
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Service Reminder Appointment Page Review Page
MOBILE FRIENDLY 2
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Reputation Marketing
• Consumer Shares Positive Review With Entire Friend Network
• Positive Review = “Share to Win” Message >>
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All Managed By…
Your Personal Support Agent:
• Agent Suggests and Creates Coupons
• Agent Sets-up Facebook Page / Applications
• Agent Creates Email Promotion Campaigns
• Agent Explains Reports
• Agent Suggests Tweaks For Improvement
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RETENTION• Personal Marketing Support Agent
• Free Email Matching Service
• Automatic Service Reminder E-mails
• Unlimited Target Market E-mail Promotions
• Thank-You E-mail After Every Visit
• Consumer Loyalty Vehicle Website
A Comprehensive Solution
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A Comprehensive Solution
NEW CUSTOMER ACQUISITION• Automatic Customer Review Collection
• Reputation Marketing / Management
• Facebook Page Creation / Content Management
• Website Links – Appointment Requests, Etc
• Business Listing Syndication
• Mobile Friendly Emails and Appointments