T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It? ...

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T-Link IP Alarm Communicator Training Seminar

Transcript of T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It? ...

Page 1: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

T-Link IP Alarm Communicator

Training Seminar

Page 2: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

                       

Agenda

•Trend of Internet

•The Internet: What Is It?How reliable is IP communications?Different technologies for transmitting IP dataIP protocols UDP vs. TCPHubs versus Switches versus Routers

•Using IP for Alarm SignalingDifferentiate your serviceGet benefits for your business Maximize your profits Target customers

•DSC T-Link Family Products T-Link TL-150T-Link TL-250T-Link TL-300

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Global Internet Penetration

• The world average internet penetration is around 19% by September, 2007.

• North America has the highest penetration at 70% by population, followed with Australia (55%), Europe (42%) and Latin America (21%). ME. Asia and Africa are below the average.

Source: Nielsen/NetRatings

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Internet Penetration by Country

• As of Q1 2007, 51% of US households had a broadband connection while Canada was at 62% according to the ITIF report.

• South Korea leads the pack at

90%.

Source: Information Technology and Innovation Foundation (ITIF)

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Internet Broadband Connection at Home in US

• US broadband penetration grew to 85.91% among active Internet users in October 2007.

• Narrowband users connecting at 56Kbps or less now make up 14.09% of active Internet users.

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Internet Broadband Connection at Workplace in US

• As of October 2007, 94.64% of US workers connected to the Internet with

broadband, 5.36% workers connect at 56Kbps or less.

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Technology of High-Speed Lines in US

• As of June 2006, cable Modem accounted for 44.1% of the whole high-speed lines in US, followed by ADSL (34.9%).

• All other includes satellite, fixed wireless, mobile wireless and power line.

Source: FCC’s Reference Information Center

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Trend of the Telecom - Landline Market in US

• Landline subscribership is falling

• Broadband cutting into demand for second lines for dial-up Internet access

US Landline Market

140

150

160

170

180

190

200

210

220

230

240

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

Landline Subscribers (Millions)

Landline Revenue ($ Billions)

US Subscribers Statistic

22,995,444

172,031,909

185,259,883191,206,106

217,418,404

90,643,058

147,623,734

64,614,270

4,106,9180

50,000,000

100,000,000

150,000,000

200,000,000

250,000,000

2000 2001 2002 2003 2004 2005 2006

Landline

Mobile

High-Speed

Source: FCC, Reference Information Center

Source: Telecommunication Industry Association (TIA)

Page 9: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

Broadband Subscribers in US

• US led all OECD countries surveyed with over 66.2 million subscribers on broadband as of June 2007.

Source: OECD

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The Internet What Is It?

•The Internet is a global collection of networks big and small

•These networks connect together in many different ways to form the single entity known as the Internet

•Since its beginning in 1969, the Internet has grown from four host computer systems to tens of millions

•The Internet is public and monitored and maintained in many different ways

•The Internet Society, a non-profit group established in 1992, oversees the formations of the polices and protocols that define how we use and interact with the Internet

Page 11: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

How Reliable is IP Communications?

•IP communications are very reliable

•IP communications can occur over the Internet or over a WAN

•Communications over a WAN are as reliable as the network

•When communicating over the Internet multiple paths are available from the transmitting point to the receiving point

Page 12: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

Different Technologies for Transmitting IP Data

There are many different broadband technologies that allow us to transmit IP data from one location to another using the Internet and the methods and means are increasing as is the speed that the data can be transferred. Here are some methods.

Cable:

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Different Technologies for Transmitting IP Data

xDSL:

ADSL works by splitting the phone line into two frequency ranges. The frequencies below 4kHz are reserved for voice, and the range

above that is used for data

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Different Technologies for Transmitting IP Data

Two-Way Satellite:

A signal is sent from a dish mounted at your site to a satellite in orbit around the Earth this is then bounced down to a ground station connected to the Internet.

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Different Technologies for Transmitting IP Data

Microwave:

A signal is sent from an antenna mounted at your site to an antenna located at the provider site which is connected to the Internet. Microwave requires a direct line of site.

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Different Technologies for Transmitting IP Data

WiMax / Wi-Fi:

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IP Protocols UDP vs. TCP

What is the difference?

UDP: User Datagram Protocol

• Connectionless

• Delivery guaranteed by the application

• Less bandwidth

• Requires NAT/PAT support

TCP: Transmission Control Protocol

• Connection oriented

• Delivery guaranteed by the network

• Higher bandwidth

• Requires NAT to establish connection

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IP Protocols UDP vs. TCP

Connectionless: What is the difference?

UDP

• Single data packets

• Denial Of Service Attacks not affected

• Support more accounts

TCP

• Multiple packets to establish the connection

• Denial of Service Attacks can be a problem

• Support fewer accounts

Packet Transmission

3 Way

Handshake

Confirmed

Termination

Start

Stop

Panel

Receiver

Start

Stop

Packet Transmission

Page 19: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

IP Protocols UDP vs. TCP

Delivery: What is the difference?

UDP

• Application is responsible for the delivery and acknowledgements

• Less overhead on the network

• NAT/PAT responsible for all routing

TCP

• Network is responsible for the delivery and acknowledgements

• More network overhead needed

• Connection responsible for routing

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IP Protocols UDP vs. TCP

Bandwidth: What is the difference?

UDPData Packet SendData Packet Acknowledge

TCP

Handshake Step 1

Handshake Step 2

Handshake Step 3

Data Packet Send

Data Packet Acknowledge

Termination Step 1

Termination Step 2

Termination Step 3

Termination Step 4

Page 21: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

Hubs Versus Switches Versus Routers

•Hub – A Hub is a retransmission device. When a data packet is presented to a hub it is retransmitted to all other connected devices. Because the data packet is retransmitted to all ports the total available bandwidth is shared between all devices.

•Switch – A Switch is similar to a hub except a switch has circuitry and software that allows the switch to “learn” and remember all devices connected to it. When a data packet is presented to it, the switch will know which physical port to retransmit the data to. This allows for a greater bandwidth to be achieved.

•Router – A Router or Gateway allows multiple networks to be connected together. Routers are programmable, can provide firewall protection, and Network Address Translation (NAT). Data between local computers are kept internal by examining the Subnet Mask address of each device .

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Configuration of Routers

•Port Forwarding – Port Forwarding allows a user to take one or more specific ports that a device uses to talk and only allows traffic to be sent to one specific IP address. This allows an external data packet to be sent to one specific device without affecting the security of the overall network.

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Common Residential Routers

•Belkin

Page 24: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

Common Residential Routers

•Belkin

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Using POTS for Alarming Signaling

• The traditional method for alarm communication

• Delay for the handshake

• High cost of the dedicated phone line

• Must be wired for line seizure

• Difficult/Expensive to implement the supervision

• No Encryption over POTS

Page 26: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

Using IP for Alarm Signaling

You can successfully differentiate your service by using DSC T-Link IP alarm communicator

• Safe Back-up communication Supervison Encryption: Uses IP protocols to send information (TCP-IP, UDP, etc)

• Cost effective Get rid of the phone line (primary) Use existing Internet network (primary or back-up)

• Fast IP transmission: 2 seconds maximum from transmitter to receiver. POTS transmission: 15 seconds for fast format; 30 seconds for pulse format Panel remote program (IP VS. POTS)

• Reliable Redundant communication ensures reliability Enterprise networks are professionally administered and rival phone line stability

• Flexible Offer an alternative way for communication when no traditional phone line is

present. Work with most broadband networks

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Get benefits for Your business

The DSC T-Link IP alarm communicator can save your customer andyour business millions of dollars by providing inexpensive, reliablealarm transmission and account monitoring services.

• Save more money for your customers Eliminate dedicated phone lines for alarm monitoring Save on insurance premiums & deductibles

• Save more money for your business Use your existing broadband Internet infrastructure Save the cost of the technical support by using remote programming effectively

• Get more accounts and recurring revenues for your business Provide back-up communication service Provide supervision service Provide remote program/management service Provide fast emergency response service

Page 28: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

Target Market

• Financial Institutions– Bank, Money Exchange Station, etc.

• Educational Institutions– School, University, Research Lab, Library, etc.

• Retail Stores– Grocery Store, Pharmacy Store, Convenience Store, etc.

• Government

• Residential

Page 29: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

DSC T-Link Family

• The TL300 is a universal IP communicator that is compatible with most control panels that communicate using Contact ID

• The TL250 is compatible with DSC control panels and brings the added advantage of remote programming of the control panel over the Internet

– PowerSeries™ (version 3.24 and higher) – MAXSYS® (version 3.31 and higher)

• The TL150 is compatible with DSC control panels and is designed for use in closed networks

– All PowerSeries™ Control Panels

Core products in the T-Link family are the TL300 and TL250

Page 30: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

DSC T-Link TL-150

•Supports all PowerSeries panels

•Compact footprint enables mounting within alarm panel cabinet

•Homeowners can arm/disarm their security system and view the status of zones through a webpage on their home computer

•Instant, always-on IP communication

•Supervision of both network and KeyBus connections

•128-bit AES encryption (NIST approved)

•Low network bandwidth usage

•Compatible with 10/100BaseT networks

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TL-150 Installer Programming Webpage

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TL-150 Configuration Webpage

Page 33: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

• Power using 12V DC from external supply (panel Aux.)

• 10/100BaseT Ethernet

• Flash upgradeable memory

• Four N.C. input triggers

• Two PGM outputs

• PC-Link port for panel integration

• Serial RS-232 port

• KeyBus for PC5108 zone expander

• 3 IP addresses of Sur-Gard Receiver(s)

DSC T-Link TL-250 & TL-300

Page 34: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

• PC-Link Panel integration with PowerSeries and Maxsys

• Stand alone operation up to 12 programmable inputs

• Stand alone panel Bell Follower

TL-250 Operation Modes

Page 35: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

• T-Link 250 uses AES Encryption when Enabled

• All information transmitted to receiver and TL-250

• AES (Advanced Encryption Standard)

• Encryption standard by the FIPS (Federal Information Processing

Standard) and NIST (National Institute of Standards and

Technology)

• Replacement of the old encryption standard DES

• UL AA High-Line Security

• ULC Level-4 (polling and hardware substitution detection)

TL-250 Encryption

Page 36: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

• Network 10/100BaseT or 100BaseT only networks

• All IP addresses used for T-Link or DLS can be Static or Dynamic

• All IP addresses used for receivers “DRL3 IP” components must be

Static IP Addresses

• Any routers, hubs or gateways must support TCP/IP and UDP protocols.

• All Ports being used for T-LINK communications must be available 100%

for the T-LINK and should not be shared by any other applications. If the

default T-LINK ports are in use, please select unused open ports

TL-250 Network Requirements

Page 37: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

The T-Link TL250 on the Network

Central Station

Router

MAXSYSTL250

Router

TL250Router

VPNInternet

WANIntranet

PowerSeries

System Administrator

Page 38: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

TL-250 Programming Options

PC-Link

ISP

Router

10/100BT

10/100BTGateway

ISP

Internet/LAN/W AN

Firewall

• Keypad Programming

• Remote Over Network

Page 39: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

T-Link Programming Console

Page 40: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

TL-250 Configuration Options

• T-LINK IP Address

• T-LINK Subnet Mask

• Primary Receiver IP Address

• Primary Receiver Gateway IP Address

• Secondary Receiver IP Address

• Secondary Receiver Gateway IP Address

• Receiver 3 IP Address

• Receiver 3 Gateway IP Address

• Receiver Local Port

• Receiver Remote Port

• DLS Port

• SA Port

• Console Port

• Digital Input 01-12 Definition

• Digital Input 01-12 SIA Reporting Code

• Digital Input 01-04 configuration: N.C. or N.O.

• T-LINK Trouble Reporting Rx1

• T-LINK Trouble Reporting Rx2

• T-LINK Programmable Output #1

• Supervision Enable

• E-Mail Address 1

• E-Mail Address 2

• SMTP Server

• Email Account

• Email Password

• Receiver Encryption Password Rx1

• Receiver Encryption Password Rx2

• DNS Server IP Address

• T-LINK Account Code

• Reserved

• Installer Code

• Fire On Time

• Fire Off Time

• Restoral Delay Time

• Fire Pulse Count

Page 41: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

Test your T-Link products

• http://www.dsc.com/iptesting/

Page 42: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

TL-250 Listings

United States• UL1610, UL864, UL1635 – Commercial• UL1023, UL985, UL365, UL609 – Residential• FCC Part 15• CSFM

Canada 

• ULC-S304, ULC-S527, ULC-C639 - Commercial

• ULC-S545, ULC-C1023 (Tx) – Residential 

Europe

• EN50022 Class B - Digital Emissions

• EN50130-4:1995 - Electromagnetic Immunity

• EN60950 – Safety

Page 43: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

Case Study

• Country: Canada

• Customer: LCBO (Liqueur Control Board of Ontario)

• System: 367 units of TL250 367 units of PC1864 control panel + Keypad + Sensors 1 unit of Sur-Gard System II Receiver

• Application: Retail Store (Proprietary self monitoring)

• Benefits: Using existing Internet network for the alarm communication Faster and more reliable alarm communication Save on phone line charges & long distance calls Monitor their own accounts Save $240,000 per year

Page 44: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

Case Study

• Country: South Africa

• Customer: XXX Bank

• System: 700 units of TL250 700 units of PC1864 control panel + Keypad + Sensors 1 unit of Sur-Gard System III Receiver

• Application: Bank monitoring branches, safes and ATMs

• Benefits: Use existing Internet network for the communication (phone line backup) Implement the supervision and encryption features to monitor high level of

security Use TL250 as the standalone system for the ATM Receive the alarm quicker so that they can dispatch quicker Redundant alarm communication to the second Sur-Gard Receiver Save $252,000 per year

Page 45: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

Case Study

• Country: Unite States of America

• Customer: Los Angeles Unified School Board

• System:– 300+ units of TL250– 300+ units of Maxsys 4020 and 5020 control panel– 1 unit of Sur-Gard System III Receiver

• Application: Campus/School

• Benefits:– Use the existing Internet network for alarm communication– Save the money on the phone lines– Use DLS2002SA for the remote programming of user codes– Save $180,000 per year

Page 46: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

Key Benefits of T-Link TL250/TL300

• No security system phone line failure

• T-Link from DSC detects failures with the central station within 90 seconds.

• Internet communications have multiple paths. They instantly re-route security messages if needed for continuous reliable protection

• Events are received faster at the station so response is quicker

MORE RELIABLE PROTECTION FOR PEOPLE & PROPERTY

Page 47: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

Key Benefits of T-Link TL250/TL300

• You use your existing network & system administration software

• Manage system, add users, delete users & download events

• Highly secure 128-bit AES encryption approved by NIST for homeland security applications protects you online

• UL AA High-Line Security listed for commercial burglary & fire

MORE CONTROL USING YOUR NETWORK

Page 48: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

Additional Benefits

• T-Link is the leading Internet and network product on the market and is the recipient of key industry awards

• T-Link sends very small 80 byte packets of information so there is no real impact on the network

• T-Link can be configured to operate as a stand-alone communicator for existing third-party control equipment, e.g. ATMs can be monitored centrally

• Built-in disaster recovery in the event that one IP address is not accessible it can send a signal to a backup address at the central monitoring station

Page 49: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

DSC T-Link IP Alarm Communicator

– Selling it is easy:The ROI is easy to prove and the added security is clearly evident

– DSC support is on hand:Marketing materials are available to help your salespeople explain the advantages of T-Link.

– Installation generates revenue:Recurring revenue is created because the customer will pay additional fees for Internet monitoring.

Page 50: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

Questions?

Page 51: T-Link IP Alarm Communicator Training Seminar. Agenda Trend of Internet The Internet: What Is It?  How reliable is IP communications?  Different technologies.

SEMINAR SPECIALS

• T-Link TL250: $ 140.00 USD• T-Link TL300: $ 185.00 USD• PC1864NKTL250: $ 200.00 USD• PC1864NKCPTL250: $ 200.00 USD

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