Systems Approach
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ARETE-ZOE assists their Clients in the design, development, implementation and evaluation of educational and training solutions tailored to specific needs and requirements of the Client. Opportunities for continuous professional development and training program optimization arise especially at times of significant operational changes such as internal reorganizations, significant business expansion or change of vendor, during outsourcing, mergers and acquisitions. Specialized pre-employment and onboarding training programs shall be considered for new hires at time of transition to a different cultural and language environment to ensure smooth and successful adaptation of new employees with minimum risk of disruption of business operations.
Transcript of Systems Approach
ARETE-ZOE, LLC 27/7/2015
EVALUATE
ANALYZE
DESIGN
DEVELOP
IMPLEMENT
SYSTEMS APPROACH TO TRAINING
What to train Where to train When to train How to train Who to train How well we trained
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Input
ProcessEvaluation dataChanged situationDifferent needs Changed requirementsReorganization
Output
Roles & Responsibilities
Analysis of functional needs is necessary to produce Design of the system as appropriate/relevant for its current and estimated future scope of activities. The products of analysis will be the foundation of what constitutes a successful design. Design translates analysis data into a structure or blueprint of both organization and process.
PERFORMANCE data is collected to produce a comprehensive list of tasks and performance requirements, Roles & Responsibilities and draft Training Plan
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Job analysisTask analysisPerformance requirementsResponsibilitiesDetermine settingMaterials
Training Plan
ANALYSIS
MISSION ANALYSIS | COLLECTIVE TASK ANALYSIS | JOB ANALYSIS | INDIVIDUAL TASK ANALYSIS
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The outputs of the ANALYSIS Phase become the inputs to the DESIGN Phase. The objective of training is to simulate functioning of the system as closely as possible to the actual environment.
Input
Process OutputRoles & ResponsibilitiesTraining Plan
Target population Learning objectivesLearning analysis hierarchies Sequence training Select training site Learning strategyLearning activities Design test
Target population
The outputs of the Design phase include: Charts with organizational structure, task list inventory by staff position and function, flowchart describing data flow including all interfaces, a list of SOPs, Working Instructions, and Training Materials which will have to be created including definition of scope and for whom they will be relevant.
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DESIGN
TARGET POPULATION| LEARNING OBJECTIVES| LEARNING STRATEGIES & METHODS| TESTS
Test items
Methods, Media
Flowcharts, charts
List of SOPs, WIs
List of TMs
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Input
Process
Target Population DescriptionTEST itemsMethods & MediaCharts, flowchartsList of SOPs and WIs, Training materials list
OutputSystem Master File
Development involves turning the design outputs into the products, programs, and materials required to implement clinical research activities at organizational and individual level. Products include SOPs and Working Instructions according to scope and definition described in the Design phase. Evaluation of all developed materials is a critical part of the development process because it validates their practicality.
FLOWCHARTS, SOPs, manuals, risk management plans, training structure and materials, and construction and validation of tests to determine effectiveness of the system prior to its implementation.
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DEVELOPMENT
Review design outputsRevise current materialEstablish a team of subject matter expertsPlan instructor training Plan key personnel trainingIn-Process Reviews (IPRs)Review developed productsStaff preliminary products Validate products and testsMake necessary revisions Obtain approval/authorizationReproduce products Acquire resources
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Input
ProcessSystem Master File Output
Trained staff, faculty and cadre
Implementation is preparing for, training and conducting all activities according to SOPs and WIs, using materials, documents, platforms, templates, and methods designed and developed in previous phases. Key activities: Train relevant people on activities relevant to them as defined in previous phases using training materials designed phase I and developed in phase II; conduct activities as described in Master File; Collect and collate data on performance of the system as whole necessary for its continuing evaluation, in order to detect, revise, and correct any occurring inefficiencies. Document key decisions and maintain audit trail to support any decisions made and actions taken during the implementation process.
Transition of a blueprint into real-world environment and conducting instruction, tests, and evaluations according to SMF to enable personnel to achieve their individual and collective objectives.
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IMPLEMENTATION
Train staff, faculty and cadre for their dutiesMaintain records Conduct training Use validated materialsDevelop schedules Collect and collate dataMaintain audit trail
Training records
Documentation of training modifications and rationale
Audit trail
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Input
Process
Test DataData collected on performance of the system
OutputEvaluation summary
Evaluation is essential to determine if the system as designed, developed, and implemented meets its business needs. Evaluation provides the data to determine if individuals can perform the tasks assigned to them to the expected standard, and if individual sites and the organization as whole can accomplish their objectives to the required standards and at within established time lines. Evaluation also provides data if the system as whole is appropriate and cost effective. Internal and external audit validates the system as whole with regards to regulatory compliance in target markets. Needs analysis shall verify a training problem and identify non-training solutions to a performance problem, such as doctrine, leadership, organization, and material required capabilities.
EVALUATION is based on criterion-referenced checks which ensure continuous improvement of a newly developed system.
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EVALUATION
Plan evaluationInternal evaluationExternal evaluationAnalyze data Manage data
Revisions as necessary
Needs analysis
Registered address: 1334 E Chandler Blvd 5 A-19, Phoenix 85048 Arizona, USA T: +1-480-409-0778 | [email protected] | http://www.aretezoe.com/
Registered address: 1334 E Chandler Blvd 5 A-19, Phoenix 85048 Arizona, USA T: +1-480-409-0778 | [email protected] | http://www.aretezoe.com/
