Systemology presentation- System Center & the modern datacenter
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Transcript of Systemology presentation- System Center & the modern datacenter
Enabling the vision of the Modern Datacenter
System Center 2012 SP2
Azure
Trends
Roadmap
System Center & Azure
Issues
Feedback
Outline
Business Challenges Influence Your IT Solutions
70% of IT budget is spent maintaining
inflexible and siloed datacenter equipmentInfrastructure
Complexity
The average
enterprise maintains
48 disparate
financial systems
and uses 2.7 ERP
systems
Server Sprawl
Dedicating servers to
single applications
Application
Developer
“IT slows
me down.”
Business Owner
“I can get it better,
faster, and cheaper
if I work around IT.”
Compliance and Security
Often cited as top
concerns for IT
IT Transformation Trends
Flexibility, agility and lower cost Focus on business value
Data explosion Personal devices with corp controls
Managements systems across a hybrid environment
Service catalogue and better ways of provisioning requests
Better cost effective storage solutions and access management
Tools and systems to manage the full range of devices
Implications for the Datacenter
Pragmatic DC Modernisation
AUTOMATION INTEGRATION CLOUD
Automation
What & Why
Automate• Remediation tasks
• Preventative maintenance tasks
• Monitoring & alerting
Soft Benefits• Consistency & auditability
• Reduces training for L1 staff
• Staff satisfaction with IT increases
ROI• Task level
• Reduced downtime
• Reduced MTTR
Activity Effected Area Current Effort (Hrs) New Effort
Staff member submits their request Staff 0.5 0.25
Service Desk receiving and discussing request Help Desk 0.5 0
IT approval process IT 48 4
IT provisioning for staff member IT 4 0
Communication to staff member to close request Help Desk 0.25 0
Documentation IT 0.5 0
Total Effort for Request 53.75 4.25
Annual Requests - expected average 100 5375 425
Average cost for 1 hr effort $26.04
Annual Cost $139,973.96 $11,067.71
Annual Benefit 128,906.25$
Integration
What & Why
Consolidation• Multiples tools for monitoring, deployment etc
• Unnecessary complexity
Soft Benefits• Easier for IT teams to manage
• Reduces training for L1 staff
• Staff satisfaction with IT increases
ROI• Removal of duplicate spend
• Lower IT operating cost
• Lower vendor costs
Cloud
What & Why
Flexibility & Scale• Move dev/test to cloud
• Common aps – Office 365
Soft Benefits• Fewer systems for IT teams to manage
• Reduces training for IT staff
• Allows IT to focus on other areas
ROI• Move Capex to Opex
• Lower IT operating cost
• Easier to move to charge-back model
• Azure
• System Center 2012
• Office 365
• Service Manager
• SharePoint
• Orchestrator
• System Center 2012
• SCOM
• SCCM
• Service Manager
• FIM
• Orchestrator
• VMM
Automation Integration
CloudService
Catalogue
Microsoft enabling the modern datacenter
Serv
ice
Man
ager • Self
Service
• Help Desk
• CMDB
• ITIL
Op
erat
ion
s M
anag
er • Monitor infra, apps & services
Co
nfi
gura
tio
n M
anag
er • Deploy
• Patching
• Updates
• SOE
Dat
a P
rote
ctio
n
Man
ager• Protect
• Recovery
• Servers
• Desktops
• Bare metal recovery V
irtu
al M
ach
ine
Man
ager• Manage
virtual hosts, network & storage
Ap
p C
on
tro
ller • App self
service
Microsoft Datacenter Platform
Orchestrator
• Workflow management & integration engine
• Automate the creation, monitoring, and deployment of resources
Forefront Identity Manager
• Management of policy, credentials, users, access
• Identity & access compliance
Azure
•Public cloud resources
•Private cloud management
Office 365
•Outlook
• SharePoint
• Lync
Orchestration
RunbooksActivitiesLinksDatabus
Orchestrator Concepts
Standard activityOperations Manager
Operations ManagerOperations Manager
Operations Manager
VMware Standard activity
HP Service Manager
Service Manager
Hyper-V
Orchestrator
Custom Automation – build, test, debug, deploy, and manage automation in your environment.
Integration – integrates with System Center, other Microsoft products, and non-Microsoft products to enable interoperability across the data center
Orchestration – provides the tools for orchestration to combine software, hardware, and manual processes into a seamless system
Extensible – provides extensible integration to any system through the Orchestrator Integration Toolkit
Simple – Quick to install and configure, and start realizing value
Workflow management
solution for the data center
Extending Orchestrator
Integration Packs Integration Toolkits
Virtual Machine Management
Demo: Orchestrator
System Center for the Datacenter
{
Through Virtual Machine Manager’s granular template deployment capabilities, IT Admins can standardize and accelerate deployment of VMs, apps and services into the cloud.
Accelerated Deployment
These templates, and service templates contain specific application-level configuration options, for workloads such as SQL, and the ability to add pre/post scripts, to accelerate deployment of other key workloads.
How network virtualization works• Overlays multiple virtual networks on shared
physical network
• Uses industry standard General Routing Encapsulation (NVGRE) protocol
Problems solved• Creates VM mobility across datacenter,
hoster cloud or Azure without network constraints
• Provides ability to import customer IP addresses and network topology
• Helps remove VLAN constraints
• Helps eliminate hierarchical IP address assignment for virtual machines
Abstracting workloads with Hyper-V Network Virtualization
Physical server Physical network
Blue virtual machine
Yellow virtual machine Blue network Yellow network
Operations Manager
Demo: VMM
Operations Manager
Rich Dashboards - monitors the key elements of the infrastructure – physical, virtual, hardware, software, and within applications and presents the key information through simple visual dashboards
Centralized Alerting – OpsMgr collects information about monitored services andin the event of an issue, raises an alert
Extensible – Management Packs enableOpsMgr to monitor other technologies
Knowledge – Helps admins remediate issues faster with inbox product guidance
Topology Views – Visualize key systems and applications across physical and virtual
Comprehensive infrastructure
& application monitoring
Dynamic Optimization
Windows Azure
Demo: Operations Manager Service Manager
workloads
>_
Getting Started with Virtual Machines
Gateway
Windows Azure
Virtual Network
Once Hyper-V Replica is enabled, VMs begin replication
• Affordable in-box business continuity and disaster recovery
• Replication frequencies of 5 minutes (Configurable from 30 seconds, 5 minutes or 15 minutes in R2)
• Secure replication across network
• Agnostic of hardware on either site
• No need for other virtual machine replication technologies
• Automatic handling of live migration
• Simple configuration and management
Replicate Hyper-V VMs from a
Primary to a Replica site
Hyper-V Replica
Once replicated, changes replicated every 5 minutesUpon site failure, VMs can be started on secondary site
Hyper-V Recovery Manager
• Protect important services bycoordinating replication and recovery of VMM-managed private clouds
• Automates replication of VMs within clouds between sites
• Hyper-V Replica provides replication, orchestrated by Hyper-V Recovery Manager
• Can be used for planned, unplanned and testing failover between sites
• Integrate with scripts for customization of recovery plans
Orchestrate protection and
recovery of private clouds
On Premise Portal Options
Service Manager Delivery & Automation
• Through Service Manager, IT Admins can define a service catalog for application owners to request infrastructure, such as new SQL, Exchange or SharePoint VMs.
Once approved, Orchestrator will automate the deployment and delivery of the new virtual machine, or service, into the cloud, and provide delegated access to the application owner.
This process is accelerated using the free Cloud Services Process Pack.
Azure Pack for On Premises
Rich self-service experience
Windows Azure consistency
Monitor and provision services
Service Management Automation web service
Windows PowerShell workflow-based runbooks
Automates workflow tasks within WAP environment
Azure Pack Admin: Automation
Potential Danger Areas
Process
• Identity Management
• Process, Risk & Governance
Technology
• Strategy
• Infra fundamentals
• Server OS
People
• Culture
• Knowledge
• Capability
• IDM is about ensuring the right people can access the right information, when they need it, where they need it.
• The problem: • IDM is often overlooked or not properly understood
• AD is no longer sufficient
• New staff, changes in roles and leaving staff
• Moving workloads to the cloud, or accessing corporate data via mobile devices and automated zero-touch service requests
Identity & Access Management
• Review AD structures and take steps to simplify complex structures
• Review IDM policies and procedures.
• Address governance
• Consider tools like Microsoft FIM & BHOLD
Addressing IdM
Governance, Risk & Compliance
unauthorised devices & software;
configuration of IT assets
manually intensive process
managed in silos
Limited use of
technology
not an enterprise
wide integrated approach
• Pathways is a set of packaged consulting reviews targeting complex IT areas that customers often find difficult to address.• Pathways – Identity & Access Management. A review of identity
and access management policies and tools in the context of supporting the modern datacenter. Provides a detailed report on issues and advice on remediation.
• Pathways – ITSM. A review of IT Service Management capability, process and tools in the context of supporting the needs of the changing organisation. Provides a detailed report on capability, risks and recommended journey plan.
• Pathways - GRC. A review of GRC processes and policies to examine and recommend a plan to achieve a pragmatic level of capability and technology to meet the needs of the organisation.
How we can help with Process areas
Pathways
Pathways
Pathways
Strategy?
Tool duplication
Poor IT mang’tsystems
Old client & server OS
Outsourced IT confusion
Lack of IT skills
Technology
• Microsoft Private Cloud Immersion Experience• Knowledge & understanding of Microsoft Datacenter and Cloud
technologies• Contributes to IT strategy
• Pilot Microsoft technology • Use Deployment Planning Service benefits [for SA customers]
• Pathways – Microsoft System Center• A review of the use of Microsoft System Center within an organisation.
Provides a detailed report on opportunities for improved configuration, areas of under-utilisation, staff knowledge & capability, risks and recommended journey plan to maximise value to the organisation
• Contributes to IT strategy and operational plans
How we can help with Technology areas
Pathways
• The single most critical enabler of IT service and IT project success is the knowledge and capability of IT staff
• Knowledge of & adherence to IT processes is the next significant contributor to success
• IT complexity presents knowledge challenges
• Lack of interesting IT work a common reason to staff churn
People
0
25
50
75
100
(Operation) EventManagement
(Operation)Incident
Management
(Operation)Problem
Management
(Transition) ChangeManagement
(Transition)Release andDeployment
(Transition) ServiceAsset and
Configuration
(Transition) ServiceValidation and
Testing
Consolidate tools to reduce complexity
Retain a level of direct involvement in projects
Use Microsoft training vouchers to minimise the cost of specialised training
Addressing the People Issue
• Pathways ITSM. • Know where the gaps are.
• Set a baseline.
• Measure improvement.
• Flexible engagement model.
• Specialist training & technical support options
How we can help with People issues
Pathways
• Please complete feedback forms• To receive complimentary service offer
• Questions
• 1 on 1 discussions
Close + Q&A