System Admin Course - Samsung DCS

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    Samsung DCS System Managers Training Course

    Keycodes Big Book

    102 116 are user codes -

    200 upwards are manager codes 10

    NB Please notify APR Telecoms should you wish to change your password.

    CODE DESCRIPTION Big Book Little Book

    102 Call forward - 17

    104 Station name 12 42

    105 Personal speed dial number 19 & 20 21 & 22

    106 Personal speed dial name 21 -

    109 User clock display MMC -

    111 Ring tone options - 35

    116 Set alarm and message 22 & 23 41

    200 Enable system manager programming 10 -

    302 Pick up groups MMC -404 Trunk names 14 -

    406 Day/Night groups 4 -

    502 Forward/No answer timer 27 -

    505 Date and time 11 -

    600 Assign operator group MMC -

    601 Station groups MMC -

    705 System speed dial number 16 & 17 -

    706 System speed dial name 18 -

    715 PMSG messages 22 -

    722 Station key programming MMC -

    720 Copy station key programming MMC -

    721 Save station key programming MMC -

    728 CLIP translation table 28 & 29 -

    107 Key extender 24 & 25 -

    110 Keyset on/off headset on/off - 36

    Please Note : - MMC Sheets are ONLY provided at the back of the APR copy of the

    System Administrators Manual.

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    CONTENTS

    ABOUT THIS GUIDE .........................................................................3

    SPECIAL FEATURES

    NIGHT SERVICE OPERATION .....................................................4

    AUTOMATIC NIGHT SERVICE ....................................................4

    MANUAL NIGHT SERVICE ..........................................................4

    CALLING THE SYSTEM OPERATOR.........................................4

    OPERATOR RECALLS ...................................................................4

    EXECUTIVE BARGE-IN.................................................................5

    WALKING CLASS OF SERVICE...................................................5

    IN/OUT OF GROUP.........................................................................5

    DIRECT INWARD SYSTEM ACCESS (DISA) .............................6

    DISA SECURITY.............................................................................6

    FORCED ACCOUNT CODES.........................................................7

    AUTHORISATION CODES ............................................................7

    USING THE TIELINE......................................................................7

    ALARM SENSOR OPERATION.....................................................8

    CLIP (CALLER ID) SPECIAL FEATURES

    INVESTIGATE.................................................................................9

    ABANDON CALL LIST (50)...........................................................9

    NUMBER TO NAME TRANSLATION .........................................9

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    SYSTEM ADMINISTRATOR PROGRAMMING

    CUSTOMER-LEVEL ACCESS .....................................................10

    SET DATE AND TIME DISPLAY................................................11

    RESET STATION PASSCODES TO DEFAULT .........................12

    PROGRAM STATION NAMES....................................................13

    PROGRAM TRUNK NAMES .......................................................14

    PROGRAM STATION GROUP NAMES .....................................15

    PROGRAM SYSTEM SPEED DIAL NUMBERS ........................16

    PROGRAM SYSTEM SPEED DIAL NAMES..............................17

    PROGRAM PERSONAL SPEED DIAL NUMBERS

    FOR OTHER STATIONS...............................................................18

    PROGRAM PERSONAL SPEED DIAL NAMES

    FOR OTHER STATIONS...............................................................20

    CREATE PROGRAMMED STATION MESSAGES....................21

    SET ALARM / APPOINTMENT REMINDER WITH

    MESSAGE ......................................................................................22

    MANAGING KEY ASSIGNMENTS.............................................23

    PROGRAMMING ACCOUNT CODES........................................24

    SETTING INDIVIDUAL FORWARD NO ANSWERTIMERS ..........................................................................................25

    ADDING NAMES TO THE TRANSLATION TABLE.................26

    ASSIGNING STATIONS TO THE VOICE DIALLER

    FEATURE.......................................................................................28

    SYSTEM ACCESS CODES...........................................................29

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    ABOUT THIS GUIDE

    This guide describes the special features available with the Samsung DCS keyphone system. The system

    administrator will have access to all these features. Station users can be trained to use only the features

    that they require, to help control costs and telephone abuse.

    Several of the features listed in this guide are specific to the system operator or attendant position. You

    can have more than one operator or set your system up to be used without an operator.

    The designated system administrator can access specific programs and modify some functions to better

    manage the DCS system. Instructions are detailed and easy to follow. If assistance is needed, contact your

    Samsung dealer for advice.

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    SPECIAL FEATURES

    NIGHT SERVICE OPERATION

    (AUTOMATIC OR MANUAL)Your system is designed to have an alternate mode of operation generally designated as Night Service.Night Service permits incoming calls to ring differently than during normal day operation. Night Service

    is available on an individual tenant basis and may be set manually or automatically. While in the NIGHT

    mode, stations will be limited to their individual night class of service dialling restrictions. You can put

    the system in or out of Night Service at any time. For automatic Night Service, each tenant has an on-time

    and an off-time for each day. If no automatic timer is set, Night Service must be turned on and off manu-

    ally.

    AUTOMATIC NIGHT SERVICEAutomatic Night Service is turned on or off according to the programmed on and off times. These pro-

    grammed times use the system clock as a reference, so the system clock must be set correctly. Pressing theNIGHT key will override the automatic mode until the next programmed time.

    MANUAL NIGHT SERVICEPress the NIGHT key on any keyset associated with the tenant group that wants to enter Night Service.

    Enter the Night Service passcode and press 1 to enter Night Service or 0 to leave Night Service. The

    NIGHT key on all keysets in that tenant group will light red to indicate that Night Service has been set for

    that tenant.

    CALLING THE SYSTEM OPERATORAny station that dials 0 will ring its assigned operator. (If tenant service is used, each tenant may have a

    different operator or operator group.) Calls to the system or tenant operator are easily identified because

    the CALL key will have a rapidly flashing red light. Station users will never receive a busy signal when

    they dial 0 or the operator group number. The calls will continue ringing in queue until answered.

    OPERATOR RECALLSTransferred calls that go unanswered will recall to the station that originated the transfer. Should the sta-

    tion that originated the transfer not answer the recall, the call will be sent to the system or tenant group

    operator as a transfer recall.

    A call left on hold will recall the station that put it on hold. If the hold recall is unanswered at the station

    that originated the hold, the call will be sent to the system or tenant group operator.

    Both types of recalls will ring and have a slow flashing amber light on the LINE key orCALL key.

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    EXECUTIVE BARGE-INIf you want to break into another stations conversation, you must be allowed to barge-in and the other

    station must not be secure. Dial the desired extension number and listen for the busy signal.

    Press the BARGE-IN key and begin speaking after the tone. Hang up when you are finished.

    The system can be set for one of the three following barge-in options:

    No barge-in allowed

    Barge-in with intrusion tone

    Barge-in without intrusion tone (service observing)

    When this last option is selected, the station that barges-in can monitor the conversation and no warning

    tone or display will be sent to the station being monitored. The handset transmitter and keyset microphone

    (if equipped) are disabled. The party that originated the barge-in may join the conversation by pressing the

    MUTE key on the keyset.

    Your service company must program these options for you.

    WALKING CLASS OF SERVICEYou can change a restricted station's class of service to the same class that your station is in, allowing you

    to make calls or use features that would otherwise be restricted from that station.

    Lift the handset or press the SPEAKERkey.

    Dial 59 and then your extension number.

    Dial your station passcode and receive internal dial tone.

    Dial an access code and then the telephone numberORuse the desired feature as usual. Hang up. The station will be returned to its restricted status

    NOTE: The default station passcode 1234 cannot be used

    IN/OUT OF GROUPAny station assigned to a station group can remove itself from that group and then reenter the group at a

    later time. When out of the group, a station can receive calls to its extension number but not to the group.

    There are 30 groups and the access codes are 500529.

    To create a backup or relief operator position, assign the main operator and one or more backup individu-

    als to the operator group. All but the main operator should be out of the group. When it is necessary to use

    a backup operator, put the desired backup station in the group and remove the main operator. When in-

    coming call traffic is heavy, you can have another station put itself in the operator group along with the

    main operator to handle the extra call load.

    If the station does not have an IN/OUT (orIG) key:

    Lift the handset and dial 53.

    Dial the group number.

    Dial 0 to be out of the groupORdial1 to be in the group. Receive confirmation tone and hang up.

    If the station has an IN/OUT (orIG) key assigned to it:

    Press the IN/OUT key. It will light red when the station is in the group.

    Press the IN/OUT key again. The light is off when the station is out of the group.

    NOTE: A station can be in more than one group.

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    DIRECT INWARD SYSTEM ACCESS (DISA)From outside of the office, selected individuals can call into the DCS system on special DISA line(s). A

    security code must be entered to gain access. Once these individuals are in the system, they can:

    make outside calls using the office lines

    call stations within the systemOR

    access paging resources

    set/reset their external forward database.

    DISA allows the use of an incoming line to gain access to system resources for the purpose of dialling an

    intercom, accessing a C.O. line, internal paging or changing external forward setting.

    Individuals who use DISA must have their stations assigned for DISA access and they must change their

    station passcodes. The default passcode 1234 cannot be used. To use DISA: Call in on the DISA line from any phone with tone dialling. When you hear the DISA dial tone, dial your security code (the extension number plus your station

    passcode). If you are allowed access, you will receive system dial tone.

    Dial any line access code, receive outside dial tone and then dial a telephone numberORdialany extension number to call a station in the system.

    To make a second intercom call press , receive dial tone and dial another extension number.

    Press # and hang up when finished.

    NOTE: Outgoing DISA calls are controlled by the dialling class of the station identified by the security

    code. The DISA line must have disconnect supervision from the central office. Insist that this condition be

    verified by your service company.

    DISA SECURITYA common practice among hackers is to repeatedly dial a known DISA access number (usually with a

    computer) and try a different passcode each time. The hacker hopes to eventually chance upon the correct

    passcode and thus gain access to your system. The SAMSUNG DCS security feature will count the num-

    ber of sequential incorrect passcode attempts, and if a certain number is reached, DISA will be disabled

    and the system will alert designated stations. The number of incorrect passcodes and the disable duration

    are both programmable. In addition, the DCS system will print an SMDR record (a customer-provided

    printer and a SIM are required) each time an incorrect passcode is entered.

    To clear the DISA alarm:

    Lift the handset and dial the access code 58. Enter the DISA alarm passcode (see your service company for this number).

    Replace the handset.

    WARNINGAs it is impossible to prevent unauthorised access to your telephone system by hackers, we suggest that

    you do not turn the DISA feature on unless you intend to use it. If you do use this feature, it is good prac-

    tice to frequently change access passcodes and periodically review your telephone records for unauthor-

    ised use.

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    FORCED ACCOUNT CODES

    Account codes are used to provide accountability for the calls that are made. These account codes can be

    either forced or optional; if forced, they are always verified from a system list of up to 500 entries.

    USING FORCED ACCOUNT CODES

    Lift the handset and press the ACCT CODE key or dial 47.

    Enter the account code.

    Press the account code key again, then press TRSF (or hookflash on an SLT). If a correct code is en-

    tered, you will hear DCS dial tone and you can make an outside call in the usual manner. If an incor-

    rect code is entered, the station returns error tone.

    For information on entering and changing forced account codes, see the system administrator program-

    ming section of this book.

    AUTHORISATION CODESAuthorisation codes are used to validate a station user and give permission to make a call. These four digit

    authorisation codes can be either forced or optional; if used, they are always verified from a system list of

    250 entries.

    Each authorisation code has an associated class of service. When the code is entered, the class of service

    is changed to the dialling class of the authorisation code.

    USING AUTHORISATION CODES

    After going off-hook, you must dial followed by a four digit authorisation code. If you enter a correct

    code, you will hear a confirmation tone and then receive DCS dial tone and you can make an outside call

    in the usual manner. The station then follows the dialling class for that authorisation code. If you enter an

    incorrect code, the station returns error tone. This code may or may not print on SMDR reports depending

    on SMDR programming.

    USING THE TIELINE

    OUTGOING

    Your office can be connected to another system with a tieline. Use this line to make calls to stations in the

    other system. If programming allows, you can access lines in the other system to make outside calls.

    Tieline calls can be put on hold, transferred and conferenced in the same manner as are other outside calls.

    Lift the handset or press the SPEAKERkey.

    Dial the tie line access code or press the tie line key. When you receive dial tone from the other system, you can dial extension numbers or access outside

    lines. You must know the extension numbers and the line access codes for the other system.

    Finish the call by replacing the handset or pressing ANS/RLS key.

    NOTE: Outgoing calls are controlled by the station's dialling class.

    INCOMING

    Station users in the other system can access the tieline and make intercom calls to stations in your system.

    Answer tieline calls ringing at your station as you would any other outside call. They can be put on hold,

    transferred and conferenced in the same manner as other outside calls.

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    IN AND OUT ON TIELINE

    Users accessing the tieline from the other system can get a line in your system and make outgoing calls.

    These calls can be controlled by assigning a dialling class to the tieline. For further information, see your

    installation and service company.

    ALARM SENSOR OPERATIONYour system may be equipped with an alarm sensor. When this sensor is activated, the designated stations

    will ring and will display a related message.

    To clear the alarm:

    Lift the handset and dial 57.

    Enter the alarm clear passcode (must be obtained from your service company).

    Replace the handset.

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    CLIP (Calling Line Identification Presenta-

    tion) SPECIAL FEATURES

    INVESTIGATEInvestigate allows selected stations with a special class of service to investigate any call in progress. If

    CLIP information is available for an incoming call, you will know to whom this station user is speaking.

    For outgoing calls, you can see the number that was dialled. After investigating, you may barge-in on the

    conversation, disconnect the call or hang up your phone to end the investigation.

    At your keyset, press the INVESTIGATE key.

    Enter your station passcode. (Default passcodes cannot be used).

    You can now press BARGE to barge-in on the conversation.

    OR

    You can press NND to view more information about the call.

    OR

    You can press DROP to disconnect the call.

    NOTE:

    1. If the call is an outgoing call, NND will not appear.

    2. This feature requires optional hardware (BRI/PRI). Ask your installation and service company for de-

    tails.

    ABANDON CALL LIST (50)The system has a system-wide abandoned calls list that stores CLIP information for the last 50 calls that

    rang but were not answered and were accompanied with valid CLIP information. The abandoned calls list

    is accessed using the system administrators passcode. When reviewing this list, you are provided options

    to CLEARthe entry orDIAL the number. You can use the NND key to toggle between the CLIP name,CLIP number and the date and time the call came in. To view the list of abandoned incoming calls for

    which CLIP information has been received:

    Dial 64 and dial the system administrators passcode.

    Scroll through the entries using the VOLUME keys.

    NUMBER TO NAME TRANSLATIONThe system provides a number to name translation table for displaying names on your LCD instead of

    CLIP. When the CLIP number is received, the table is searched. When a match is found, the system dis-

    plays the corresponding name from the table.

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    SET DATE AND TIME DISPLAYShould it ever become necessary to correct the date and time displayed on all of the keysets, do so as soon

    as you notice that they are incorrect. Automatic Night Service will not work correctly and SMDR records

    will be of no value if the date and time are not correct.

    The display format is as follows:

    W (Day of the week, 0-6): e.g., enter0 for Sunday and 6 for Saturday.

    MM (Month, 01-12): e.g., enter01 for January and 12 for December.

    DD (Day of the month): enter a number in the range 0131.YY (Year): enter the last two digits of the year, e.g. 95.

    HH (Hours): use the 24-hour clock and enter a number in the range 0024.MM (Minutes): enter a number in the range of 0059.

    Failure to enter the time using the 24-hour clock will cause the date to change at 12:00 P.M. Open cus-

    tomer programming and follow the instructions below.

    ACTION DISPLAY

    1. Press TRSF 505

    Display shows

    2. Enter the new time and date using

    the above format

    3. Verify the time and date and reenter

    them if necessary

    4. Press TRSF to store and exit

    programming OR press SPEAKERto storeand advance to the next program

    If you have entered invalid data, you will receive an [INVALID ENTRY] message for three seconds. Re-

    enter the correct date and time. If the information you entered is incorrect, repeat the procedure.

    OLD : 6010 184 : 004 7NEW : WMMDDYY : HHMM

    OLD : 601 018 4 : 004 7NEW : 3020 994 : 1445

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    RESET STATION PASSCODES TO DEFAULT

    Individual keyset users can set or change their own individual passcodes. These passcodes are used to

    lock and unlock keysets, override toll restriction and access the DISA feature. At times, it may be neces-

    sary for the system administrator to reset a stations passcode to default 1234. This program cannot beused to display passcodes, only to reset them.

    PROGRAM KEYS

    VOLUME UP & DOWN - Used to scroll through options.

    KEYPAD - Used to enter selections.

    SOFT KEYS - Move cursor left and right.

    SPEAKER - Used to store data and advance to next program.

    HOLD - Used to clear previous entry.

    Open customer programming and follow the instructions below.

    ACTION DISPLAY

    1. Press TRSF 101

    Display shows

    2. Dial the station number (e.g., 205)

    OR use the UP and DOWN keys to

    scroll through the keyset numbers

    and press the right soft key to move

    the cursor right

    3. Press HOLD to reset passcode

    4. Press the right soft key to return to step 2OR press TRSF to store and exit

    programming OR press SPEAKERto

    store and advance to the next program

    DEFAULT DATA: ALL STATION PASSCODES = 1234

    [201] PASSCODE

    PASSCODE:

    [205] PASSCODE

    PASSCODE:

    [205] PASSCODE

    PASSCODE: 1234

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    PROGRAM STATION NAMES

    This program is used to set or replace a name or identification for each extension, up to 11 characters

    long.

    PROGRAM KEYS

    VOLUME UP & DOWN - Used to scroll through options.

    KEYPAD - Used to enter selections.

    SOFT KEYS - Move cursor left and right.

    SPEAKER - Used to store data and advance to next program.

    HOLD - Used to clear previous entry.

    Open customer programming and follow the instructions below.

    ACTION DISPLAY

    1. Press TRSF 104

    Display shows

    2. Dial station number (e.g., 205)

    OR press UP orDOWN to select the

    station and press the right soft key to

    move the cursor

    3. Enter the station name using the

    procedure described on the next page

    and press the right soft key to return to

    step 2

    4. Press TRSF to store and exit

    programming OR press SPEAKER

    to store and advance to the next program

    Procedure for entering names

    Names are written using the keypad. Each press of a key selects a character. Pressing a different key

    moves the cursor to the next position*. For example: if the name is SAM SMITH," press the number 7

    four times to get the letter S. Now press the number 2 to get the letter A. Continue selecting charac-

    ters from the table below to complete your message. Pressing the A key changes the letter from upper

    case to lower case.

    *NOTE: When the character you want appears on the same key as the previous character, press the UP

    key to move the cursor to the right.

    COUNT 1 2 3 4 5

    DIAL 0 Q Z . ) 0

    DIAL 1 space ? , ! 1DIAL 2 A B C @ 2

    DIAL 3 D E F # 3

    DIAL 4 G H I $ 4

    DIAL 5 J K L % 5

    DIAL 6 M N O ^ 6

    DIAL 7 P Q R S 7

    DIAL 8 T U V * 8

    DIAL 9 W X Y Z 9

    DIAL * : = [ ] *

    The # key can be used for the following special characters: # space & ! : ? . , % $ - < > / = [ ] @ ^ ( ) _ +

    { } | ; " `

    [201] ST N NA ME

    [205] ST N NA MESAM SMITH

    [205] ST N NA ME

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    PROGRAM TRUNK NAMES

    This program is used to set or replace a name or identification for each C.O. line, up to 11 characters long.

    PROGRAM KEYS

    VOLUME UP & DOWN - Used to scroll through options.

    KEYPAD - Used to enter selections.

    SOFT KEYS - Move cursor left and right.

    SPEAKER - Used to store data and advance to next program.

    HOLD - Used to clear previous entry.

    Open customer programming and follow the instructions below.

    ACTION DISPLAY

    1. Press TRSF 404

    Display shows

    2. Dial trunk (e.g., 704) OR press UP or

    DOWN to select trunk and press the right

    soft key to move the cursor

    3. Enter the trunk name using the procedure in

    Program Station Names and press the right

    soft key to return to step 2

    4. Press TRSF to store and exit programming

    OR press SPEAKERto store and advance

    to the next program

    [701] TR UN K NAM E

    [704] TR UN K NAM E

    [704] TR UN K NAM ESAMSUNG

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    PROGRAM STATION GROUP NAMES

    This program is used to assign a name or identification for each station group (501-509), up to 11 charac-

    ters long.

    PROGRAM KEYS

    VOLUME UP & DOWN - Used to scroll through options.

    KEYPAD - Used to enter selections.

    SOFT KEYS - Move cursor left and right.

    SPEAKER - Used to store data and advance to next program.

    HOLD - Used to clear previous entry.

    Open customer programming and follow the instructions below.

    ACTION DISPLAY

    1. Press TRSF 602

    Display shows

    2. Dial the group number (e.g., 505) OR

    press the UP orDOWN key to make a

    selection and press the left or right

    soft key to move the cursor

    3. Enter in the name using the method

    inProgram Station Names

    4. Press the left or right soft key to return to

    step 2 OR press TRSF to store and exit

    programming OR press SPEAKERtostore and advance to the next program

    [501] SG R NA ME

    [505] SG R NA ME

    [505] SG R NA MESAMSUNG

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    PROGRAM SYSTEM SPEED DIAL NUMBERS

    The system list can hold 200 numbers by default, but this can be increased in blocks of 10. The maximum

    amount is 500 numbers if no more than 1000 station speed dial numbers are assigned. See your service

    company to increase or decrease the system list.

    Speed dial codes are 500999. Each speed dial number consists of a line access code and the telephonenumber to be dialled. The access code can be any line group, individual line, station group or individual

    extension. The speed dial number can be up to 18 characters long including #,FLASH and PAUSE.

    NOTE: If Least Cost Routing (LCR) is being used, the LCR access code must be entered.

    When you are entering a speed dial number, there are some special keys that you may need to use. These

    are the last six programmable keys on your LCD keyset and are known as keys A, B, C, D, E and F. (If

    you have a 6-button LCD keyset, the three buttons on the left are keys AC and the three buttons on the

    right are keys DF.) SeeProgram Keys, below.

    PROGRAM KEYS

    VOLUME UP & DOWN - Used to scroll through options.

    KEYPAD - Used to enter selections.

    SOFT KEYS - Move cursor left and right.

    SPEAKER - Used to store data and advance to next program.

    HOLD - Used to clear previous entry.

    A - Does not have a function.

    B - Inserts a FLASH.

    C - Inserts a PAUSE.

    D - Changes the dialling type from pulse to tone.

    E - Hides and displays digits.

    Open customer programming and follow the instructions below.

    ACTION DISPLAY

    1. Press TRSF705

    Display shows

    2. Dial the speed bin desired (e.g., 505)

    OR press UP orDOWN to make the

    selection and press the right soft key

    to move the cursor

    3. Enter the access code ( e.g., 9 - the

    system automatically inserts a dash)

    followed by the phone number (up to

    18 digits long) and press the right soft

    key to return to step 2

    4. Press the F key to toggle toProgram

    System Speed Dial Names, step 3, to

    enter the name

    5. Press TRSF to store and exit programming

    OR press SPEAKERto store and advance to thenext program

    SYS SPEED DIAL500:

    SYS SPEED DIAL505:

    SYS SPEED DIAL505:9-121223456789

    SYS SPEED NAME505:

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    PROGRAM SYSTEM SPEED DIAL NAMES

    This procedure allows a name to be assigned for each system speed dial location, up to 11 characters. This

    name enables you to locate the speed dial number when you are using the directory dial feature.

    PROGRAM KEYS

    VOLUME UP & DOWN - Used to scroll through options.

    KEYPAD - Used to enter selections.

    SOFT KEYS - Move cursor left and right.

    SPEAKER - Used to store data and advance to next program.

    HOLD - Used to clear previous entry.

    ACTION DISPLAY

    1. Press TRSF706

    Display shows

    2. Dial the system speed number (e.g., 505)

    OR press UP orDOWN to select the entry

    number and press the right soft key to

    move the cursor

    3. Enter the name as shown inProgram

    Station Names and press the right soft

    key to return to step 2 OR press the F key

    to toggle to the speed dial number to

    return to System Speed Dial Numbers,

    step 4

    4. Press the right soft key to return to step 2

    above OR press TRSF to store and exit

    programming OR press SPEAKERto store and

    advance to the next program

    SYS SPEED NAME

    500:

    SYS SPEED NAME505:

    SYS SPEED NAME505: SAMSUNG

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    PROGRAM PERSONAL SPEED DIAL NUMBERS

    FOR OTHER STATIONS

    Individual station users can program their own numbers, but in cases where this is not practical, or for

    single line telephone users, this program allows a system administrator to view or change any stations

    speed dial numbers. The station speed dial codes are 0049. Each station can have up to 10 numbers (00

    09) by default, though more can be assigned (in blocks of 10) up to a maximum of 50 numbers.

    Each speed dial number consists of a line access code and the telephone number to be dialled. The access

    code can be any line group, individual line, station group or individual extension. The speed dial number

    can be up to 32 characters long including #, FLASH and PAUSE.

    NOTE: If Least Cost Routing (LCR) is being used, the LCR access code must be entered.

    When you are entering a speed dial number, there are some special keys that you may need to use. These

    are the last six programmable keys on your LCD keyset and are known as keys A, B, C, D, E and F. (Ifyou have a 6-button LCD keyset, the three buttons on the left are keys AC and the three buttons on the

    right are keys DF.) SeeProgram Keys, below.

    PROGRAM KEYS

    VOLUME UP & DOWN - Used to scroll through options.

    KEYPAD - Used to enter selections.

    SOFT KEYS - Move cursor left and right.

    SPEAKER - Used to store data and advance to next program.

    HOLD - Used to clear previous entry.

    A - Does not have a function.

    B - Inserts a FLASH.

    C - Inserts a PAUSE.D - Changes the dialling type from pulse to tone.

    E - Hides and displays digits.

    Open customer programming and follow the instructions below.

    ACTION DISPLAY

    1. Press TRSF105

    Display shows

    2. Dial the station number (e.g., 205) OR

    press UP orDOWN to select the station

    and press the right soft key to move the

    cursor OR press the left soft key to go to

    step 4

    3. If the selected station has no speed dial

    bins, this display will be shown and a

    new station may be selected

    4. Dial the location number (e.g., 05) OR

    press UP orDOWN to select location and

    press the right soft key to move the

    cursor OR press the left soft key to return

    to step 2

    [201] SPEED DIAL00 :

    [205] SPEED DIAL00 :

    [205] SPEED DIALSPDBLK NOT EXIST

    [205] SPEED DIAL05 : _

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    5. Enter the trunk access code (e.g., 9)

    followed by the number to be dialled

    (e.g., 4264100) OR press the right soft key

    to return to step 2 OR press the left soft

    key to return to step 3 OR press HOLD to

    clear an entry (if you make an error, use

    the DOWN key to step back)

    6. Press the F key to accessProgram System

    Speed Dial Numbers OR press TRSF to save

    and exit programming OR press SPEAKERto save

    and advance to the next program

    [205] SPEED DIAL05 : 9-4264100_

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    PROGRAM PERSONAL SPEED DIAL NAMES FOR

    OTHER STATIONS

    Each individual station user can program his/her own names, but in cases where this is not practical thisprogram allows a system administrator to view or change any stations speed dial names. The station

    speed dial codes are 0049. Each station can have up to 10 names (0009) by default and can be assigned

    more in blocks of 10, up to a maximum of 50 names.

    PROGRAM KEYS

    VOLUME UP & DOWN - Used to scroll through options.

    KEYPAD - Used to enter selections.

    SOFT KEYS - Move cursor left and right.

    SPEAKER - Used to store data and advance to next program.

    HOLD - Used to clear previous entry.

    ACTION DISPLAY

    1. Press TRSF106

    Display shows

    2. Dial the station number (e.g., 205) OR

    press UP orDOWN to select the station

    and press the right soft key to move the

    cursor

    3. If the selected station has no speed dial

    bins, this display will be shown and a

    new station may be selected

    4. Dial the speed dial location (e.g., 05) OR

    use UP orDOWN to scroll through the

    location numbers and use the right soft

    key to move the cursor OR press the left

    soft key to return to step 2 above

    5. Enter the name using the procedure in

    Program Station Names and press the

    right soft key to return to step 2 OR press

    the left soft key to return to step 3

    6. Press the F key to accessProgram PersonalSpeed Dial Numbers For Other Stations OR

    press TRSF to store and exit programming OR

    press SPEAKERto store and advance to the next

    program

    [201] SPEED NAME00 :

    [205] SPEED NAME00 :

    [205] SPEED DIALSPDBLK NOT EXIST

    [205] SPEED NAME01 : _

    [205] SPEED NAME01 : SAM SMITH

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    CREATE PROGRAMMED STATION MESSAGES

    Your system can have up to 20 station messages. These are messages a station user can select to inform

    other users of their current status (e.g. In a Meeting). Messages 110 are programmed with default mes-

    sages (although these can be changed if desired). Messages 1120 are blank to allow you to create 10 ad-ditional messages, up to 16-characters each, that fit your companys needs. After programming these mes-

    sages, inform station users what they are.

    PROGRAM KEYS

    VOLUME UP & DOWN - Used to scroll through options.

    KEYPAD - Used to enter selections.

    SOFT KEYS - Move cursor left and right.

    SPEAKER - Used to store data and advance to next program.

    HOLD - Used to clear previous entry.

    Open customer programming and follow the instructions below.

    ACTION DISPLAY

    1. Press TRSF 715

    Display shows

    2. Dial in the message number (e.g., 11)

    OR press UP orDOWN to make the

    selection and press the right soft key to

    move the cursor

    3. Enter in the message using the procedure in

    Program Station Names and press the right

    soft key to return to step 2 above

    4. Press TRSF to store and exit programming

    OR press SPEAKERto store and advance to

    the next program

    PGM.MESSAGE (01)IN A MEETING

    PGM.MESSAGE (11)_

    PGM.MESSAGE (11)IN THE SHOWROOM

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    SET ALARM/APPOINTMENT REMINDER WITH

    MESSAGE

    Keyset users can set their own alarms but standard telephone users cannot. The system administrator canset alarm/appointment reminders for other stations in the system.

    PROGRAM KEYS

    VOLUME UP & DOWN - Used to scroll through options.

    KEYPAD - Used to enter selections.

    SOFT KEYS - Move cursor left and right.

    SPEAKER - Used to store data and advance to next program.

    HOLD - Used to clear previous entry.

    ANS/RLS - Used to select ALL

    Open customer programming and follow the instructions below.

    ACTION DISPLAY

    1. Press TRSF116

    Display shows

    2. Dial the station number (e.g., 205) OR

    press UP orDOWN to select the station

    and press the right soft key to move the

    cursor OR press ANS/RLS to select all

    stations OR

    3. Dial 13 to select the alarm (e.g., 2) ORpress UP orDOWN to select the alarm

    and press the right soft key to move the

    cursor OR press the left soft key to return

    to step 2

    4. Enter the alarm time in 24-hour clock

    format (e.g., 1300) and the display will

    automatically advance to step 5

    5. Enter the alarm type from the list aboveOR press UP orDOWN to select the

    alarm type and press the right soft key

    to move the cursor

    6. Enter in the messages using the procedure in

    Program Station Names and press the right

    soft key to return to step 2

    7. Press TRSF to store and exit programming

    OR press SPEAKERto store and advance to

    the next program

    [201] ALM REM (1)HHMM : NOTSET

    [205] ALM REM (1)HHMM : NOTSET

    [ALL] ALM REM (1)HHMM : NOTSET

    [201] ALM REM (1)HHMM : NOTSET

    [205] ALM REM (2)HHMM : 1300NOTSET

    [205] ALM REM (2)HHMM : 1300DAILY

    [205] ALM REM (2)TAKE MEDICATION

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    MANAGING KEY ASSIGNMENTS

    You can view station key assignments and add extenders to some of the programmable keys for easy one-

    touch operation of frequently-used features.

    An extender is a number that makes an otherwise general soft key very specific. For example, adding the

    digit 4 to a PAGE key defines this key for paging zone four. And adding 225 to a direct pickup key

    defines this key as pickup for extension 225 only. The key must already be assigned by the installing tech-

    nician. Adding extenders allows one-touch operation for that feature. Use this program to assign extenders

    to the following soft keys:

    KEY EXTENDER

    BOSS ................................... Boss and Secretary (14)DIR...................................... Directory dial by name type (13)

    DP........................................ Direct Pickup (station or station group no.)

    DS ........................................ Direct Station Select (station no.)

    FWRD ................................. Call Forward (05)GPIK................................... Group Pick-Up (0120)IG ....................................... . In/Out of Group (501529)

    MMPG ................................ Meet Me Page (09,)

    PAGE .................................. Page (09,)

    PSMG.................................. Programmed Station Message (0120)DIR...................................... 1 (PERS), 2 (SYS) or 3 (STN)

    SP ........................................ UCD Supervise (UCD group no.)

    SPD...................................... Speed Dial (0049, 500999)

    PROGRAM KEYS

    VOLUME UP & DOWN - Used to scroll through options.

    KEYPAD - Used to enter selections.

    SOFT KEYS - Move cursor left and right.SPEAKER - Used to store data and advance to next program.

    HOLD - Used to clear previous entry.

    Open customer programming and follow the instructions below.

    ACTION DISPLAY

    1. Press TRSF 107

    Display shows the first station

    2. Dial the station number (e.g., 205) OR

    use UP orDOWN to scroll through the

    station numbers and press the right soft

    key to move the cursor3. Enter the key number (e.g., 18) OR use

    UP and DOWN to scroll through the keys

    and use the right soft key to move the

    cursor OR press the key to be programmed

    4. Dial the extender according to the list

    above and the system displays your

    selection.

    If there are no more entries, press the

    left soft key to return to step 2

    5. Press TRSF to store and exit programming

    OR press SPEAKERto store and advance tothe next program

    [201] EXT (MAST)01 : CALL1

    [205] EXT (MAST)01 : CALL1

    [205] EXT (MAST)18 : DS DS_

    [205] EXT (MAST)18 : DS207

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    PROGRAMMING ACCOUNT CODES

    This program is used to add or change account code entries.

    PROGRAM KEYS

    KEYPAD - Used to enter the account code (allowable digits 09).

    VOLUME UP & DOWN - Used to select entry number.

    SPEAKER - Used to store data and advance to next program.

    HOLD - Used to clear data.

    Open customer programming and follow the instructions below.

    ACTION DISPLAY

    1. Press TRSF708

    Display shows

    2. Dial the account code entry (e.g., 005)

    OR press UP orDOWN to select the entry

    number and press the right soft key to

    move the cursor

    3. Enter the account code via the dial

    pad, e.g., 1234 (maximum of 12 digits)

    and press the right soft key to move the

    cursor back to step 2

    4. Press TRSF to store and exit programming

    OR press SPEAKERto store and advance to thenext program

    ACCOUNT CODE

    001:

    ACCOUNT CODE

    005:

    ACCOUNT CODE

    005: 123456789012

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    SETTING INDIVIDUAL FORWARD NO ANSWER

    TIMERS

    Each station can have an individual call Forward No Answer timer to accommodate station users withdifferent individual work habits. When adjusting this timer, take care that the value is not greater than the

    transfer recall timer. The range is 000250 seconds.

    PROGRAM KEYS

    KEYPAD - Used to enter the account code (allowable digits 09).

    VOLUME UP & DOWN - Used to select entry number.

    SPEAKER - Used to store data and advance to next program.

    ANS/RLS - Used to select ALL

    Open customer programming and follow the instructions below.

    ACTION DISPLAY

    1. Press TRSF 502

    Display shows

    2. Dial the station number (e.g., 205) OR

    press UP orDOWN key to select the

    station and press the right soft key OR

    press ANS/RLS to select all stations and OR

    press the right soft key

    3. Enter the new value via the dial pad,e.g., 020 (must be three digits) and the

    system will return to step 2

    4. Press TRSF to store and exit programming

    OR press SPEAKERto store and advance to the

    next program

    [201] NO ANS FWD010 SEC

    [205] NO ANS FWD010 SEC

    [ALL] NO ANS FWD010 SEC

    [205] NO ANS FWD010 SEC 020

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    ADDING NAMES TO THE TRANSLATION TABLE

    This program allows the system administrator or technician to associate a CLIP number received from the

    Central Office with a name programmed in this translation table. If there is no match between a received

    number and a name in this table, [no CLIP name] will be displayed.

    The translation table consists of 250 entries (for DCS) or 200 entries (for Compact II). These comprise an

    11-digit telephone number and a 16-digit name (DCS) or a 16-digit telephone number and a 16-digit name

    (Compact II).

    Names are written using the keypad. Each press of a key selects a character. Pressing a different key

    moves the cursor to the next position*. For example: if the directory name is SAM SMITH," press the

    number 7 four times to get the letter S. Now press the number 2 to get the letter A. Continue se-

    lecting characters from the table below to complete your message. Pressing the A key changes the letter

    from upper case to lower case.

    *NOTE: When the character you want appears on the same dial pad key as the previous character, press

    the VOL UP key to move the cursor to the right.

    COUNT 1 2 3 4 5

    DIAL 0 Q Z . ) 0

    DIAL 1 space ? , ! 1

    DIAL 2 A B C @ 2

    DIAL 3 D E F # 3

    DIAL 4 G H I $ 4

    DIAL 5 J K L % 5

    DIAL 6 M N O ^ 6

    DIAL 7 P Q R S 7

    DIAL 8 T U V * 8DIAL 9 W X Y Z 9

    DIAL * : = [ ] *

    The # key can be used for the following special characters: # space & ! : ? . , % $ - < > / = [ ] @ ^ ( ) _ +

    { } | ; " `

    PROGRAM KEYS

    UP & DOWN - Used to scroll through options.

    KEYPAD - Used to enter selections.

    SOFT KEYS - Move cursor left and right.

    SPEAKER - Used to store data and advance to next MMC.HOLD - Used to clear previous entry.

    Open customer programming and follow the instructions below.

    ACTION DISPLAY

    1. Press TRSF728

    Display shows first entry

    2. Dial an entry number (e.g., 005)

    OR use UP orDOWN to scroll through

    entries and press the right soft key to

    select entry

    CLIP XLAT (001)DGT :

    CLIP XLAT (005)DGT : _

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    3. Enter the telephone number and press

    right soft key to advance to name entry

    OR enter telephone number and press

    left soft key to return to step 2 above

    4. Enter associated name as described

    above and press right or left soft key toreturn to step 2 above

    OR press SPEAKER to save and advance

    to next MMC OR press TRSF to

    save and exit programming

    CLIP XLAT (005)DGT : 3054264100

    CLIP XLAT (005)

    SAMSUNG TELECOMS

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    ASSIGNING STATIONS TO THE VOICE DIALLER

    FEATURE

    This program allows stations to be assigned to a Voice Dialler to dial a personal speed dial number.

    NOTE: This feature requires optional software and/or hardware. Ask your service and installation com-

    pany for details.

    PROGRAM KEYS

    VOLUME UP & DOWN - Used to scroll through options.

    KEYPAD - Used to enter selections.

    SOFT KEYS - Move cursor left and right.

    SPEAKER - Used to store data and advance to next MMC.

    HOLD - Used to clear previous entry.

    Open customer programming and follow the instructions below.

    ACTION DISPLAY

    1. Press TRSF 216

    Display shows

    2. Dial voice dial number (e.g., 3552) OR

    use UP orDOWN to make selection and

    press the right soft key to move the

    cursor

    3. Dial user number (1-7/1-5) dependent on

    number of users allowed via MMC 215

    OR press UP orDOWN to make selection

    and press right soft key to move cursor

    4. Dial station number (e.g., 205) OR press UP or

    DOWN to make selection and press right soft

    key to return to step 3 to continue with entries

    5. Press TRSF to store and exit programming

    OR press SPEAKERto store and advance to the

    next program

    [3551] VDIALER USERUSER 1 : NONE

    [3552] VDIALER USERUSER 1 : NONE

    [3552] VDIALER USERUSER 5 :NONE

    [3552] VDIALER USERUSER 5 : 205

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    SYSTEM ACCESS CODES

    The DCS telephone system has the following preset (default) feature access codes. These codes can be

    used if a key is not available for the feature you want to use. Standard telephone users must always dial

    these codes.

    0 Call attendant or system operator 55 + 1 Page internal zone 1

    10 + xxx Retrieve parked calls 55 + 2 Page internal zone 2

    11 Put calls on and take calls off hold 55 + 3 Page internal zone 3

    12 +xxx Retrieve calls on hold at another station 55 + 4 Page internal zone 4

    13 Door lock release 55 + 5 Page external zone 1

    16 + xxx Make speed dial calls 55 + 6 Page external zone 2

    17 Save number and redial it 55 + 7 Page external zone 3

    18 Recall dial tone for new call 55 + 8 Page external zone 4

    19 Last number redial 55 + 9 Page all external zones

    2xx Extension numbers 55 + All Page

    3xx Extension numbers 56 Meet Me Answer

    400 Cancel Do not Disturb 57 Alarm sensor clear

    401 Set Do Not Disturb 58 DISA alarm clear41 Set Message No Ring 59 Walking class of service

    42 + xxx Cancel message 600 Cancel all call forwarding

    43 Set/return messages 601 + xxx Set Forward All Calls

    44 Busy station/line callback 602 + xxx Set Forward Busy

    45 Busy station camp-on 603 + xxx Set Forward No Ans

    46 Set up a conference 604 + xxx Set Fwd Busy/No Ans

    47 Enter account code 605 + xxx Set Fwd Follow me

    48 Set programmed station message 65 Directed call pickup

    49 Send flash to outside line 66 Group call pickup

    500 Station hunt group 67 Universal Answer

    to 681 Voice Dialler

    529 Station hunt group 682 Voice Dialler Record

    53+grp+0 Out of group 7xx Individual line numbers

    53+grp+1 In group 8x Trunk groups54+zone Meet Me Page 9 Trunk group 9 (Local)

    55 + 0 Page all internal zones

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    SAMSUNG PROGRAMMINGTECHNICAL MANUAL MAY 2000

    MMC 109 (Page 1 of 1)

    MMC: 109 DATE DISPLAY

    Allows the system administrator or technician to select the date and time display mode on a per-

    station basis or system-wide.

    0 COUNTRY Sets overall display format and has two options:0 = ORIENTAL MM/DD DAY HH:MM1 = WESTERN DAY DD MON HH:MM

    1 CLOCK Sets format of clock display and has two options:0 = 12 HOUR Displays 1 P.M. as 01:001 = 24 HOUR Displays 1 P.M. as 13:00

    2 DISPLAY Sets format of DAY and MON display and has two options:0 = UPPER CASE Displays Friday as FRI and March as MAR1 = LOWER CASE Displays Friday as Fri and March as Mar

    PROGRAM KEYS

    UP & DOWN Used to scroll through optionsKEYPAD Used to enter selectionsSOFT KEYS Move cursor left and rightSPK Used to store data and advance to next MMCHOLD Used to clear previous entry

    ANS/RLS Used to select ALL

    ACTION DISPLAY

    1. Press TRSF 109Display shows

    [201] DAY FORMATCOUNTRY:WESTERN

    2. Dial station number (e.g., 205)OR

    [205] DAY FORMATCOUNTRY:WESTERN

    Press UP or DOWN to select station and pressRIGHT soft key to move cursor

    ORPress ANS/RLS for all keysets

    [ALL]DAY FORMATCOUNTRY:?

    3. Dial 02 to select modeOR

    [205] DAY FORMATCOUNTRY:ORIENTAL

    Press UP or DOWN to scroll through modes andpress RIGHT soft key to move cursor

    4. Press UP or DOWN to scroll through formats andpress RIGHT soft key to return to step 2

    5. Press TRSF to store and exitORPress SPK to store and advance to next MMC

    Default Data: Country: WesternClock: 24 hourDisplay: Lowercase

    Related Items: MMC 505 Assign Date and Time

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    SAMSUNG PROGRAMMINGTECHNICAL MANUAL MAY 2000

    MMC 110 (Page 1 of 2)

    MMC: 110 STATION ON/OFF

    Allows the system administrator to set any of the following keyset features.

    0 AUTO HOLD Automatically places an existing C.O. call on hold if a CALL button,trunk key or trunk route key is pressed during that call.

    1 AUTO TIMER Automatically starts the stopwatch timer during a C.O. call.

    2 HEADSET USE When ON, this feature disables the hookswitch allowing a headsetuser to answer all calls by pressing the ANS/RLS key.

    3 HOT KEYPAD When ON, this feature allows the user to dial directory numbers with-out having to first lift the handset or press the SPK key.

    4 KEY TONE Allows the user to hear a slight tone when pressing keys on keyset.

    5 PAGE REJOIN Allows the user to hear the latter part of page announcements if key-set becomes free during a page.

    6 RING PREFER When OFF, requires the user to press the fast flashing button to an-swer a ringing call after lifting the handset.

    7 CALL COST If enabled (ON), LCD shows real-time call cost based on MeteringPulses arrived.

    8 AME BGM Determines whether a station using Answering Machine Emulationwill hear their personal greeting or background music (BGM) while

    callers are listening to the personal greeting. A BGM source must beselected for this to work. (CADENCE systems only).

    9 AME PSWD Sets the Answering Machine Emulation password ON or OFF. (CA-DENCE systems only).

    PROGRAM KEYS

    UP & DOWN Used to scroll through optionsKEYPAD Used to enter selectionsSOFT KEYS Move cursor left and right

    SPK Used to store data and advance to next MMCHOLD Used to clear previous entryANS/RLS Used to select ALL

    ACTION DISPLAY

    1. Press TRSF 110Display shows

    [201] STN ON/OFFAUTO HOLD :OFF

    2. Dial keyset number (e.g., 205)OR

    [205] STN ON/OFFAUTO HOLD :OFF

    Press UP or DOWN to select keyset and press

    RIGHT soft key to move cursorOR

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    SAMSUNG PROGRAMMINGTECHNICAL MANUAL MAY 2000

    MMC 302 (Page 1 of 1)

    MMC: 302 PICKUP GROUPS

    Allows the assignment of stations into call pickup groups. There is a maximum of 20 pickup

    groups (DCS and Compact II systems) or eight pickup groups (816 systems). An unlimited num-ber of members can belong to each group. Stations can only be in one pickup group at any giventime.

    PROGRAM KEYS

    UP & DOWN Used to scroll through optionsKEYPAD Used to enter selectionsSOFT KEYS Move cursor left and rightSPK Used to store data and advance to next MMCHOLD Used to clear previous entry

    ANS/RLS Used to select ALL

    ACTION DISPLAY

    1. Press TRSF 302Display shows

    [201] PICKUP GRPPICKUP GRP :01

    2. Dial station number ( e.g., 205)ORUse UP or DOWN to select station number andpress RIGHT soft keyORPress ANS/RLS key to select all

    [205] PICKUP GRPPICKUP GRP :01

    [ALL] PICKUP GRPPICKUP GRP :??

    3. Dial pickup group number (e.g. 05)ORPress UP or DOWN to select group number

    [205] PICKUP GRPPICKUP GRP :05

    4. Press RIGHT soft key to return to step 2 to enter morestationsORPress LEFT soft key to return to step 3ORPress TRSF to store and exitORPress SPK to store and advance to next MMC

    Default Data: All stations 01

    Related Items: MMC 107 Key ExtenderMMC 722 Station Key ProgrammingMMC 723 System Key Programming

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    SAMSUNG PROGRAMMINGTECHNICAL MANUAL MAY 2000

    MMC 600 (Page 1 of 1)

    MMC: 600 ASSIGN OPERATOR GROUP

    Used to assign the operator group for day and night.

    PROGRAM KEYS

    UP & DOWN Used to scroll through optionsKEYPAD Used to enter selectionsSOFT KEYS Move cursor left and rightSPK Used to store data and advance to next MMCHOLD Used to clear previous entry

    ACTION DISPLAY

    1. Press TRSF 600Display shows

    OPERATOR GROUP

    D: 500 N: 500

    2. Dial day operator group (e.g. 501) OPERATOR GROUPD: 501 N: 500

    3. Dial night operator group OPERATOR GROUPD: 501 N: 500

    4. Press TRSF to store and exitORPress SPK to store and advance to next MMC

    Default Data: Day=500Night=500

    Related Items: MMC 211 Door Ring AssignmentMMC 406 Trunk Ring AssignmentMMC 601 Assign Station GroupMMC 602 Station Group Name

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    SAMSUNG PROGRAMMINGTECHNICAL MANUAL MAY 2000

    MMC 601 (Page 1 of 2)

    MMC: 601 ASSIGN STATION GROUP

    The station groups that are available in this MMC provide more flexibility in the usage of Uniform

    Call Distribution (UCD/ACD), AA GROUP and VM/AA applications. A station, common bell, andring page can be in more than one group, but must all be the same ring type. The maximummembers per group for each system is:

    DCS: 48Compact I / II: 30816: 16

    Note: A device for announcement, if used, must provide a hookflash and return the call to the group.

    UCD GroupsMaximum number of UCD groups that can be programmed is:

    DCS 10, created from last 10 station groups (520529)Compact I 10, created from any station group (501529)Compact II 5, created from the last 10 station groups (510519)816 3, created from the last 3 station groups (507509)

    GROUP TYPES

    0 NORMAL GROUP1 VMAA GROUP Can only have distribute or sequential ringing.2 UCD GROUP Has wrap-up capability.3 AA GROUP Can only have distribute or sequential ringing.

    Other possible entries for DCS systems only are:

    38013820 COM. BELL This device is a common bell relay on a Trunk A card.

    36013640 RING PAGE This device is ring over an external page zone output of a Trunk Acard.

    FEATURE KEY

    0 TYPE Group type (Normal, VM/AA, UCD, AA)1 RING Ring mode2 OVERFLOW Overflow time3 GRP TRSF Group transfer time

    4 NEXT PORT Overflow port5 MEMBER Group member (e.g., station 202)

    RING MODES

    0 SEQUENTIAL The first idle station listed in the group will ring. If the first is busy,the next idle station will ring.

    1 DISTRIBUTE The first call will ring the first station listed in the group. The nextcall will ring the next station listed in the group.

    2 UNCONDITION All the stations listed in the group will ring; busy stations will re-

    ceive off-hook ring. (Max. stations ringing= 32 for DCS, 30 for CI,10 for CII and 16 for 816.)

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    SAMSUNG PROGRAMMINGTECHNICAL MANUAL MAY 2000

    MMC 601 (Page 2 of 2)

    PROGRAM KEYS

    UP & DOWN Used to scroll through optionsKEYPAD Used to enter selectionsSOFT KEYS Move cursor left and right

    SPK Used to store data and advance to next MMCHOLD Used to clear previous entry

    ACTION DISPLAY

    1. Press TRSF 601Display shows

    [501] STN GROUPTYPE:NORMAL GRP

    2. Dial group number (e.g., 505)ORPress UP or DOWN key to select group and press LEFTsoft key to move cursor to type of group

    [505] STN GROUPTYPE:NORMAL GRP

    3. Dial group type 03 (e.g., 1)ORPress UP or DOWN key to make selection and pressLEFT soft key to move cursor to TYPE

    [505] STN GROUPTYPE:VMAA

    3. Dial feature option number (05, e.g., 1)ORPress UP or DOWN key to make selection and pressRIGHT soft key to move cursor

    [505] STN GROUPRING:SEQUENTIAL

    4. Dial ring option (02, e.g., 1)

    ORPress UP or DOWN key to make selection and pressLEFT soft key to move cursor back to RING or pressRIGHT soft key to return to step 2

    [505] STN GROUP

    RING:DISTRIBUTE

    5. Dial next feature option and continueORPress UP or DOWN key to select optionORPress LEFT soft key to return to step 2

    [505] STN GROUPRING:DISTRIBUTE

    6. Press TRSF to store and exitOR

    Press SPK to store and advance to next MMC

    Default Data: Group Type: Normal Grp Trsf: 000 SecRing Mode: Uncondition Next Port: NoneOverflow: 000 Sec Grp Member: 01:201

    Related Items: MMC 203 Assign UA DeviceMMC 204 Common Bell ControlMMC 211 Door Ring AssignmentMMC 212 Alarm Ringing Station (DCS & Compact II)MMC 406 Trunk Ring AssignmentMMC 601 Assign Station Group

    MMC 602 Station Group Name

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    SAMSUNG PROGRAMMINGTECHNICAL MANUAL MAY 2000

    MMC 714 (Page 1 of 3)

    MMC: 714 DDI NUMBERAND NAMETRANSLATION

    Provides a method of assigning an incoming DDI call through ISDN to a specific station. If youhave specified DDI service with your Network Carrier, you can match each DDI number to specificstations using this command according to the day or night mode. You also have the option, whenthe destination station is busy, of deciding if the call is to be camped on to the destination stationor of clearing the call.

    There is an extra option to adjust the number of digits to be compared by skipping the pro-grammed counts from the first digit point provided by the Network. If there is no matching num-ber in DDI NUMBER TABLE, the system routes this call to the operator group.

    There is a total of 200 entries in the system (only 50 entries for 816 systems) and each entry con-

    sists of the following fields:

    0 DIGITS Digits to be received (max. 12 digits). Wild card () is valid entry.

    1 DAY DEST Destination in day mode. Can be a station, a station group, a trunk ortrunk group. Repeat (B) will be acceptable to bypass.

    2 NIGHT DEST Destination in day mode. Can be a station, a station group, a trunk ora trunk group. Repeat (B) will be acceptable to bypass.

    3 CALL WAIT Toggles YES or NO.

    4 DELETE Decides the number of digits not to be translated from the first digitreceived. This is useful when the received digits are prefixed with thesame digit(s).

    5 NAME Gives a name to an individual entry (11 characters maximum).

    Names are written using the keypad in the same manner as SPEED NAME. Refer to table below.

    COUNT 1 2 3 4 5

    DIAL 0 Q Z . ) 0

    DIAL 1 Space ? , ! 1

    DIAL 2 A B C @ 2

    DIAL 3 D E F # 3

    DIAL 4 G H I $ 4

    DIAL 5 J K L % 5

    DIAL 6 M N O ^ 6

    DIAL 7 P Q R S 7

    DIAL 8 T U V 8

    DIAL 9 W X Y Z 9

    DIAL : = [ ]

    The # key can be used for the following special characters: # space & ! : ? . , % $ - < > / = [ ] @ ( ) _ + { } | ; " `

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    MMC 714 (Page 3 of 3)

    Default Data:

    001 002 003 004DIGITS1 2 3 5 7DAY DEST B B B BNIGHT DEST B B B BCALL WAIT NO NO NO NONOF DEL DGT 0 0 0 0NAME NONE NONE NONE NONE

    1 For 816 systems, the defaults are:01 02 032 5 7

    Related Items: MMC 419 BRI OptionMMC 420 PRI Option (DCS & Compact II)MMC 421 MSN Digit

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    SAMSUNG PROGRAMMINGTECHNICAL MANUAL MAY 2000

    MMC 720 (Page 1 of 1)

    MMC: 720 COPY KEY PROGRAMMING

    For duplicating key assignments from one keyset to another. This can be done on a per-station

    basis or on all stations, but not on a group of stations. One limitation is that the original and tar-get keysets must be of the same type (same number of keys, e.g. both 24B).

    PROGRAM KEYS

    UP & DOWN Used to scroll through optionsKEYPAD Used to enter selectionsSOFT KEYS Move cursor left and rightSPK Used to store data and advance to next MMCHOLD Used to clear previous entry

    ANS/RLS Used to select ALL

    ACTION DISPLAY

    1. Press TRSF 720Display shows

    [201] COPY KEYFROM:NONE

    2. Enter the station number to copy to (e.g., 205)ORPress UP or DOWN keys to make selection andpress RIGHT soft key to move cursor

    [205] COPY KEYFROM:NONE

    3. Enter station number to copy from (e.g., 203) and cursorreturns to step 2OR

    Press UP or DOWN keys to make selection

    [205] COPY KEYFROM:203

    4. Press RIGHT soft key to return to step 2ORPress TRSF to store and exitORPress SPK to store and advance to next MMC

    Default Data: None

    Related Items: MMC 107 Key ExtenderMMC 721 Save Station Key Programming

    MMC 722 Station Key ProgrammingMMC 723 System Key Programming

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    MMC 721 (Page 1 of 1)

    MMC: 721 SAVE STATION KEYPROGRAMMING

    Provides a service tool which minimises the accidental loss of programmable keys onkeysets. The method of operation is simplefirst the data is saved and then the station can bereplaced with another station type or the keys can be reprogrammed to other features. Once test-ing or replacement is completed, the data can be restored to the individual station, providing thesame type is in place.

    Note: This program is not to be confused with MMC 315 (Set Relocation). MMC 721 is for saving andrestoring the same electronic device type at that port.

    PROGRAM KEYS

    UP & DOWN Used to scroll through optionsKEYPAD Used to enter selectionsSOFT KEYS Move cursor left and rightSPK Used to store data and advance to next MMC

    ACTION DISPLAY

    1. Press TRSF 721Display shows

    [201] SAVE KEYRESTORE

    2. Enter desired station number (e.g., 205)OR

    Press UP or DOWN key to make selection and pressRIGHT soft key

    [205] SAVE KEYRESTORE

    3. Press UP or DOWN key to make function selection (e.g.,SAVE)

    [205] SAVE KEYSAVE

    4. Press RIGHT soft key to enter and return to step 2ORPress TRSF to store and exitORPress SPK to store and advance to next MMC

    Default Data: None

    Related Items: MMC 107 Key ExtenderMMC 722 Station Key ProgrammingMMC 723 System Key Programming

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    SAMSUNG PROGRAMMINGTECHNICAL MANUAL MAY 2000

    MMC 722 (Page 1 of 4)

    MMC: 722 STATION KEY PROGRAMMING

    Allows for the customising of programmable keys on specific keysets. Keys 1 and 2 are set as

    CALL keys by default. Features are entered via the dial keypad by pressing numbers as shown inthe table. For example, for OHVA the number 6 is pressed three times. If the BOSS key is re-quired, press 2 twice for the first letter B, and then use the UP or DOWN key to change selectionfrom BARGE to BOSS.

    DIAL KEYPAD

    COUNT 1 2 3 4

    DIAL 2 AAPLAY BARGE CALL

    DIAL 3 DICT DICT FAUTO

    DIAL 4 GPIK HDSET IG

    DIAL 5 LCR LCR LCR

    DIAL 6 MMPA NEW OHVA

    DIAL 7 PAGE PAGE REJECT SETMGDIAL 8 TG UA VDIAL

    PROGRAM KEYS

    UP & DOWN Used to scroll through optionsKEYPAD Used to enter selectionsSOFT KEYS Move cursor left and rightSPK Used to store data and advance to next MMCHOLD Used to clear previous entry

    ACTION DISPLAY

    1. Press TRSF 722Display shows

    [201] KEY (MAST)01:CALL1

    2. Enter station number (e.g., 205)ORPress UP or DOWN key to make selection and pressRIGHT soft key

    If selected station has no AOM pair, go to step 4

    [205] KEY (MAST)01:CALL1

    3. Enter 0 for MAST, 1 for AOM1 or 2 for AOM2.

    ORPress UP or DOWN key to make selection and pressRIGHT soft key

    [205] KEY (MAST)

    01:CALL1

    4. Enter key number (e.g., 18)ORPress UP or DOWN key to make selection and pressRIGHT soft keyORPress programmable key

    [205] KEY (MAST)18:NONE_

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    SAMSUNG PROGRAMMINGTECHNICAL MANUAL MAY 2000

    MMC 722 (Page 2 of 4)

    5. Using table above, press dial key pad number to makeselectionORPress UP or DOWN key to make selection and pressRIGHT soft key to advance cursor to step 5 to enter ex-tender, if required, or to return to step 2

    [205] KEY (MAST)18:NONEGPIK_

    6. If required, enter extender (e.g., 03)ORPress UP or DOWN key to make selection and pressRIGHT soft key to return to step 2

    [205] KEY (MAST)18:NONEGPIK03

    7. Press TRSF to store and exitORPress SPK to store and advance to next MMC

    Default Data:

    24-Button Keyset

    01:CALL1 02:CALL2 03:NONE 04:NONE 05:NONE 06:TG9

    07:NONE 08:NONE 09:NONE 10:NONE 11:NONE 12:NONE

    13:NONE 14:NONE 15:NONE 16:NONE 17:NONE 18:NONE

    19:CONF 20:MUTE 21:GPIK01 22:PAGE 23:CBK 24:MSG

    12-Button Keyset

    01:CALL1 02:CALL2 03:NONE 04:NONE 05:NONE 06:TG9

    07:CONF 08:MUTE 09:GPIK01 10:PAGE 11:CBK 12:MSG

    7-Button Keyset (not UK) 6-Button keyset

    01:CALL1 02:CALL2 03:NONE 01:CALL1 02:CALL2

    04:NONE 05:NONE 06:NONE 03:NONE 04:NONE

    07:MSG 05:NONE 06:NONE

    48-Button Add-On Module 32-Button Add-On Module (not UK)

    01:DS 13:DS 25:DS 37:DS 01:DS 02:DS 03:DS 04:DS

    02:DS 14:DS 26:DS 38:DS 05:DS 06:DS 07:DS 08:DS

    03:DS 15:DS 27:DS 39:DS 09:DS 10:DS 11:DS 12:DS

    04:DS 16:DS 28:DS 40:DS 13:DS 14:DS 15:DS 16:DS

    05:DS 17:DS 29:DS 41:DS 17:DS 18:DS 19:DS 20:DS

    06:DS 18:DS 30:DS 42:DS 21:DS 22:DS 23:DS 24:DS

    07:DS 19:DS 31:DS 43:DS 25:DS 26:DS 27:DS 28:DS

    08:DS 20:DS 32:DS 44:DS 29:DS 30:DS 31:DS 32:DS

    09:DS 21:DS 33:DS 45:DS

    10:DS 22:DS 34:DS 46:DS

    11:DS 23:DS 35:DS 47:DS

    12:DS 24:DS 36:DS 48:DS

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    SAMSUNG PROGRAMMINGTECHNICAL MANUAL MAY 2000

    MMC 722 (Page 3 of 4)

    Programmable Key Assignments(Note that some options do not apply to 816 systems, as indicated.)

    AAPLAY: AUTO ATTND MESSAGE PLAYAAREC: AUTO ATTND MESSAGE RECORDAB ABSENCE

    ABAND ABANDON DATAACCT: ACCOUNTALARM: ALARM RING ANSWERAN/RLS ANSWER/RELEASEBARGE: BARGE-INBLOCK: OHVA BLOCKBOSS: BOSS / SECRETARYCALL: CALL BUTTONCAMP: STATION CAMP ONCANMG: MESSAGE CANCELCBK: CALLBACKCLIP: CLIP

    CONF: CONFERENCECR: CALL RECORD (not 816)CS: UCD CALL WAITING STATUSCSNR: CLIP SAVE NUMBER REDIALDICT: DICTATIONDIR: DIRECTORYDLOCK: DOOR LOCKDND: DO NOT DISTURBDP: DIRECT PICK UPDROP: TRANSFER CALL DROPDS: DSS KEYDT: DTS KEY

    FAUTO: FORCED AUTO ANSWERFLASH: FLASHFWRD: CALL FORWARDGPIK: GROUP PICK UPHDSET: HEADSET MODE ON/OFFHLDPK: HOLD PICK UPIG: IN/OUT OF GROUPINQIRE: CLIP INQUIREISPY: CLIP SPYLCR: LEAST COST ROUTINGLISTN: GROUP LISTENINGLNR: LAST NUMBER REDIALMMPA: MEET ME PAGE ANSWER

    MMPG: MEET ME PAGEMSG: MESSAGEMUTE: MUTENEW: NEW CALLNIGHT: NIGHT SERVICENND: CLIP NAME/NUMBER/DATENXT: CLIP NEXTOHVA: OFF HOOK VOICE ANNOUNCEOPER: OPERATORPAGE: PAGEPAGPK: PICKUP PAGE HOLDPARK: CALL PARK/RETRIEVE

    PAUSE PAUSEPMSG PROGRAMMED STATION MSGREJECT: OHVA REJECT

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    RETRY: AUTO REDIAL ON BUSYREVW: REVIEW (CLIP)SETMG: SET MESSAGE W/O RINGSG: STATION GROUPSNR: SAVED NUMBER REDIALSP: SUPERVISOR OF UCD

    SPD: SPEED DIALSTORE: STORE (CLIP)TG: TRUNK GROUPTIMER: TIMERUA: UNIVERSAL ANSWERVDIAL: VOICE DIALLER ACCESS (not 816)VG VOICE MAIL GROUP (not 816)VMADM VOICE MAIL ADMINISTRATION (not 816)VMAME VOICE MAIL ANSWERING MACHINE EMULATION (not

    816)VM VOICE MAIL MEMO (not 816)VMMSG VOICE MAIL MESSAGE (not 816)

    VREC: RECORD KEY FOR VOICE DIALLER (not 816)VT: VM TRANSFER

    Related Items: MMC 107 Key Extender