ISM3011Synopsis

A look at Disney

What We’re Going to do Today

• Final Exam Review– Q&A

What We’re Going to do Today

• Demonstrate a synopsis of MIS– Project Management/Business Cases– HW/SW/Networking– Database/Ethics– Valuing Information/Information Security– Data Warehousing/DSS/Data Mining– SCM/CRM– ERP– E-business– Wireless/Emerging Technologies

– Focus on Walt Disney Company• MIS concepts for WDW• MIS related job information for WDW

ISM3011 Synopsis

• Project Management/Data Warehousing– Job title Project Manager– Company The Walt Disney Company - Walt Disney Parks

and Re Location United States, Florida, Orlando Employment type Full Time Year Experience 4 - 5 Years of Practical Experience

• Responsible for Project Management activities for D3, the Walt Disney Parks & Resorts strategic data warehouse. Lead the team on new projects and production support activities. Partner closely with other IT leaders, associated vendors, and development team members to monitor and lead the analysis, design, development, testing, and deployment phases of each project within the D3 environment. Lead, coach, mentor, and assist Cast Members in becoming highly effective and efficient in their day-to-day role. Maintain the architectural integrity of the D3 strategic vision through project management activities and educational opportunities.

ISM3011 Synopsis

• Project Management/Data Warehousing– Job title Project Manager– Company The Walt Disney Company - Walt Disney Parks

and Re Location United States, Florida, Orlando Employment type Full Time Year Experience 4 - 5 Years of Practical Experience

• REQUIRED QUALIFICATIONS: (These are the minimum qualifications you need to be considered for the job.)

• · Bachelor's degree in Computer Science or related field or equivalent

• · DESIRED QUALIFICATIONS:• · Master's degree in Computer Science or equivalent • · Demonstrated knowledge of data warehousing concepts• · Demonstrated knowledge of relational database

environments

ISM3011 Synopsis

• Project Management/Business Case– Job title BTP Analyst– Company The Walt Disney Company - Walt Disney

Parks and Re Location United States, Florida, Orlando Employment type Full Time Year Experience 4 - 5 Years of Practical Experience

• Facilitate the Business Case, Discovery and Pre-Project Initiation (PPI) Process by completing all required documentation and obtaining appropriate signatures. Facilitate communication between Business Unit and IT on tactical information gathering and partner with IT and Business Unit to develop strategic plans for future capital investments. Act as an individual contributor in support of the BTP managers on virtual project teams as needed to define and initiate IT projects.

ISM3011 Synopsis

• Networks/Trend Analysis/SCM/Security– Job title Technical Specialist - Reliability 47924 – Company The Walt Disney Company - Walt Disney

Parks and Re Location United States, Florida, Orlando Employment type Full Time Year Experience 4 - 5 Years of Practical Experience

• Conduct root cause analysis on all system and network outages that impact application system reliability. Prepare reliability scorecard for reporting root causes. Conduct trend analysis over time to recommend corrective action for people, process or technology, regularly review scorecards and trends with applications teams, metrics council, suppliers and management. Collaborate with the Enterprise IT on issues relating to our suppliers for outsourced infrastructure and applications.Conduct business impact analysis for systems and participate in designing disaster recovery solutions.

ISM3011 Synopsis

• Networks/Information Security– Job title IT Technical Specialist – Company The Walt Disney Company - Walt Disney Parks

and Re Location United States, Florida, Orlando Employment type Full Time Year Experience 4 - 5 Years of Practical Experience

• Maintain the security components of project management methodology including process, activities and deliverables. Maintain the security architecture framework and provide awareness at all levels of the organization on the importance of information security.Establish security policies and standards based on risk levels, business drivers, legal drivers; interprets policies and standards, evaluates and tracks exceptions. Consult with project teams to determine their requirements for information protection, including technology related security issues (networks (wired and wireless), encryption, digital certificates, digital signatures, etc.

ISM3011 Synopsis

• Networks/Information Security– Job title IT Technical Specialist– Company The Walt Disney Company - Walt

Disney Parks and Re Location United States, Florida, Orlando Employment type Full Time Year Experience 4 - 5 Years of Practical Experience

• Proven working knowledge of security at all levels of the OSI model and TCP/IP model, specifically pertaining to networks and communications protocols, security configuration standards and controls for Unix, Windows and AS400's, database encryption, SSL, SSH, PGP, IPSec, PKI, wireless networks, handheld devices, and secure coding practices for J2EE and .Net

ISM3011 Synopsis

• Information Security/Wireless– Job title IT Specialist, Information Security– Company The Walt Disney Company - Walt Disney Parks and

Re Location United States, Florida, Orlando Employment type Full Time Year Experience 4 - 5 Years of Practical Experience

• Conduct reviews of projects to help determine the appropriate level of security, privacy and business continuity controls for new systems or enhancements to systems within the constraints of our architectural standards and business requirements. Participate in reviews of proposed projects or systems. Coordinate periodic assessments of systems in production. Review security controls design, recommends improvements. Create and document security architecture and controls for projects. Develop security tests for projects. Coordinate security policy exception requests for systems under review. Interpret IT Security policy and standards. Develop and recommend security standards and procedures. Provide advice to the IT staff and business users on a variety of security issues. Maintain, track, and follow up on all security design review requests. Configure and support and security tools as needed.

ISM3011 Synopsis

• Information Security/Wireless– Job title IT Specialist, Information Security– Company The Walt Disney Company - Walt Disney Parks

and Re Location United States, Florida, Orlando Employment type Full Time Year Experience 4 - 5 Years of Practical Experience

• REQUIRED QUALIFICATIONS: • · Bachelor's degree in Computer Science, Information

Systems, Information Security or equivalent work experience• · Proven experience with implementation of encryption,

knowledge of PKI and wireless networking• · Demonstrated strong understanding of business processes,

application and information technology general controls• · Proven excellent communications skills, written and verbal

(including speaking to groups)

ISM3011 Synopsis

• Information Security– Job title Senior Programmer Analyst

Company The Walt Disney Company - Walt Disney Parks and Re Location United States, Florida, Orlando Employment type Full Time Year Experience 4 - 5 Years of Practical Experience

• Provide guidance to domestic WDP&R Application Teams on IT Sarbanes-Oxley (SOX) and the Payment Card Industry (PCI) Data Security Standard compliance processes and the use of the IT SOX/PCI libraries. Assist with the definition of internal controls and monitoring of the IT control environment. Coordinate internal and external assessments, serving as a point of contact for both management and internal/external auditors.

ISM3011 Synopsis

• Database/DSS/SCM– Job title Operations Manager - Data Analyst– Company The Walt Disney Company - Walt Disney Parks

and Re Location United States, Florida, Orlando Employment type Full Time Year Experience 4 - 5 Years of Practical Experience

• Identify key business metrics that represent the distribution process and develop a reporting process that will articulate the performance of the division leveraging a new Warehouse Management System from Oracle Retail. Partner with internal and external Operations teams to implement Continuous Improvement opportunities. Design and develop new database applications in Access for data entry, storage and reporting.

REQUIRED QUALIFICATIONS: • Bachelor's degree in Logistics, Industrial Engineering, related

field or equivalent experience• · Demonstrated strong database development (Access, SQL,

etc.)

ISM3011 Synopsis

• SCM– Job title Supply Chain Manager & Operations Strategy– Company The Walt Disney Company - City: Burbank,

CaliforniaCountry: United States

– Category: Facilities– Duration: Fulltime, Permanent

• Manager, Supply Chain & Operations StrategyThe SituationThe Supply Chain & Operations Strategy Team is responsible for leveraging the supply chain synergies that exist across the various Disney business units. The Team also provides strategic direction and subject matter expertise relevant to all areas of the overall value chain. The current vacancy will offer a challenging work environment with opportunity for creativity and personal growth.The PositionThe Manager, Supply Chain & Operations Strategy will be responsible for managing initiatives within and across the various Disney business segments. The position will be focused on cost-savings, partnership development and operational efficiencies across a broad range of spend.

ISM3011 Synopsis

• SCM/Ethics– WDW – Reputation Risk Report– http://www.issproxy.com/pdf/DisneyRiskProfile.pdf

• “Throughout the world, the Disney name is associated with safe and wholesome family entertainment. For this reason, behavior or incidents that negatively impact the company’s reputation are magnified and enduring. Though the company has experienced periodic safety issues, product recalls and allegations related to the use of sweatshops, Disney has successfully managed to maintain the strength of its reputation through use of aggressive safety, quality and supplier programs.”

• “Disney, in response to concerns regarding product quality and human rights issues within the company’s supply chain for Disney-branded products, has developed a relatively comprehensive supplier policy and audit system.”

ISM3011 Synopsis

• ERP– Job title Payroll Analyst Associate Company The

Walt Disney Company - Walt Disney Parks and Re Location United States, Florida, Orlando Employment type Full Time Year Experience 4 - 5 Years of Practical Experience

• Provide support for payroll inquiries, time entry, and validation reporting. Manually input time from Primavera to SAP for all Cast/Contractors. Validate/verify payroll entries utilizing Business Objects comparison reports against Teamplayer/SAP reports. Research errors and determine cause and solution. Produce variance report to validate financials for executives. Complete mapping to new projects and complete records in business system (interface) after resources are set-up prior to payroll.

ISM3011 Synopsis

• ERP– Job title Professional Recruiter– Company The Walt Disney Company - Walt Disney Parks and

Re Location United States, Florida, Orlando Employment type Full Time Education Not Specified Year Experience 4 - 5 Years of Practical Experience

• Recruit, source, interview and select quality right fit professional individuals for salaried technical positions within the Walt Disney World Resort. Establish and maintain close working relationships with specific departments, leaders, and executives. Develop a knowledge base of their needs to effectively and proactively fill their staffing requirements. Oversee the entire recruitment process, from developing a staffing plan to making the actual hire. Establish working relationships both internally and externally with organizations and individuals who are sources for talented future Cast Members. Accountable for the quality of client relationships and the ability to exceed our client's expectations.

• · DESIRED QUALIFICATIONS:• · Demonstrated computer proficiency with SAP, VURV, Internet and

Windows software packages

ISM3011 Synopsis

• CRM– Job title Information Technology Specialist

Company The Walt Disney Company - Walt Disney Parks and Re

– Location United States, Florida, Orlando Employment type Full Time

– Year Experience 4 - 5 Years of Practical Experience

• The Siebel Application/Production team role handles CRM environment, architecture, development and maintenance responsibilities. Work with the user community, analyze, design, build and test Siebel application and batch processes.

ISM3011 Synopsis

• CRM/Data Warehouses/Data Mining– Conference Presentation on Product Relationship

Assessment—A Key to Improving Forecast Accuracy Project Manager, Revenue and Profit Manager Walt Disney World

• “..we will highlight market basket analysis methodology as one technique used to identify underlying complementary product relationships (e.g., coffee and coffee filters). We will also discuss a stepby- step process to incorporate cross-product impacts into building accurate forecasts. Although we will focus on how this approach works in merchandise product forecasts, it also can be applied in many other industries.”You will learn:

• · How product relationship assessment is key to improving the accuracy of merchandise product forecasts

• · How to use market basket analysis effectively to identify and assess the strength of complementary product relationships

• · The step-by-step methodology to incorporate cross-product impact in generating merchandise product forecasts and to build acceptance by the organization

ISM3011 Synopsis

• DSS/Data Mining– Job title Senior Programmer Analyst– Company The Walt Disney Company - Walt Disney

Parks and Re Location United States, Florida, Orlando Employment type Full Time Year Experience 4 - 5 Years of Practical Experience

• This position will be a member of the Business Intelligence Team with a focus on detailed data analysis and reporting system capabilities. Requires the ability to learn and understand operational systems data and database structures across all business areas. Ability to design business intelligence solutions to provide users the reporting and analysis capabilities of both strategic and operational information. Team is responsible for supporting BI Tools such as Business Objects, SAS, Crystal Reports, AIM Call Dashboard, etc. Ability to troubleshoot and resolve user issues. Requires knowledge of SQL, data modeling and data warehousing concepts. High focus on data analysis, research and problem solving.

ISM3011 Synopsis

• E-business– Disney.com