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    Partha IyengarVP Distinguished Analyst,

    Gartner

    SOUTH AFRICA JAPAN UNITED STATES BRAZIL SPAIN AUSTRALIA INDIA

    KEYNOTE SPEAKERS

    Peter SondergaardSVP, Research, Gartner

    THE WORLDS

    MOST IMPORTANTGATHERING OF CIOs AND SENIORIT EXECUTIVES

    Re-imagine IT: Leading From the Front

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    Re-imagine IT leadership

    as it takes center stage,

    driving business success

    3 Overview

    4 Trends & Favorites

    5 Value of Attending

    6 Program Reference Guide

    7 Keynotes

    8 The CIO Program

    9 Tracks & Sessions

    13 ITxpo Features

    14 Sponsor Listing

    15 Registration

    Table of Contents

    The Davos of ITPartha Iyengar

    VP Distinguished Analyst, Gartner

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    Power of GartnerGartner Symposium/ITxpo brings together the powerful resources of Gartner Research, Gartner ExecutivePrograms, Gartner Consulting and Gartner Events to provide clients and non-clients access to research, and the

    ability to analyze and interpret the business of IT within the context of their individual role.

    Research EXP Consulting Events

    In 2010, our focus was squarely on making the

    successful transition from recovery to growth. Twelve

    months later, the challenges for IT leadership are even

    greaterrequiring IT leadership to re-imagine how new

    technologies can be embraced and used for competitive

    advantage. Faced with increasing demands from their

    customers, employees and competitors who are

    acquiring higher levels of IT fl uency, business leaders are

    turning to IT to lead the way.

    In order to succeed in this volatile environment, CIOs and senior IT executives will

    be challenged to see IT from a fresh perspective, find new answers to new

    questions and raise the strategic relevance of IT to a higher level than ever before.

    The Connections to realign. Network with 500+ IT professionals at Gartner

    Symposium/ITxpo 2011 and come away with new ways to:

    Re-imagine a business structure in which information users are simultaneously

    creators and consumers, and innovation occurs in an open, unstructured

    environment.

    Re-imagine information technology through a process of creative

    destruction that requires IT leaders to know how and where to tear down what

    they have in order to create what they need.

    Re-imagine the evolving role of the IT department as a whole , and your own

    role and responsibilities as an effective IT leader.

    Re-imagine IT:Leading from the front

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    Trendsthat are changing the IT landscapeAs you review the breadth of content only Gartner

    Symposium/ITxpo 2011 can deliver, youll see that the

    program has integrated three big trends causing a

    profound shift for the future of information technology.

    Cloud: Cloud computing is changing the way we design data centers and applications; how IT

    delivers capabilities to users; and by which means users access, select and use applications. How

    has cloud impacted organizations as it relates to new concepts such as DevOps? What are the

    benefits or shortfalls companies need to know to stay ahead of the cloud curve?

    Social: Social media has not only opened the door to instant feedback; it has also created a

    whole new environment for social applications and set the stage for the era of social business.

    What are the advantages and disadvantages for businesses to participate in the world of social

    networking?

    Mobile:As we enter the post-PC era, off-desktop devices have become an increasingly

    important part of the end-user environment, driving advancement of the interface experience. What

    opportunities and challenges will usher in the new generation of everywhere computing?

    High-demand sessions:

    These perennial favorites are always in high

    demand, because they not only address current

    issues but also anticipate future ones

    delivering strategic strength for the coming year.

    Re-imagining IT: The 2012 CIO Agenda

    Gartner Scenario 2012: The Call for a New CIO

    Manifesto

    Top 10 Strategic Technologies for 2012

    The Cloud Computing Scenario

    Emerging Trends Radar Screen: The Business

    Impact of Societal, Technology and Management

    Trends

    Trends & Favorites

    Introducing the Maverick Program:

    The frontier of IT

    Designed to spark new ways of thinking, theMaverick track is one of the most sought-after and

    highly rated programs on the agenda. These sessions

    deliver breakthrough, disruptive ideas from the

    Gartner research incubator. This year, well explore

    innovative developments to help you get ahead and

    take advantage of trends and insights that may

    influence your IT strategy and your organization.

    Judgment Day Letting the Machines AutomateDecision Making

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    Value of Attending

    Topical expertise

    Full coverage of hot topics and trends

    Breadth and depth of role-based tracks

    Understanding of Gartner analysis to

    leverage industry insight

    Strategic insight

    Focus on IT alignment with business

    Confirm strategic IT direction with

    Gartner advice

    Hear from Mastermind keynotes and

    industry peers on proven strategies

    Targeted interaction

    Have a private consultation with

    Gartner analysts

    Select from roundtables and workshops

    for specific expertise

    Participate in an environment conducive

    to sharing best practices

    Embrace the new realities CIOs faceby re-imaging IT as it impacts businessexpectations and new technology modelsAttend Symposium/ITxpo to help you make sense of it all, and come away with

    strategies and tactics essential for advancing your personal and professional

    goals:

    Business benefits:

    Master how to improve IT contribution for enterprise growth

    Determine ways IT can contribute to improve enterprise

    competitiveness

    Capitalize on innovation and investment opportunities

    Create an action plan to reduce IT costs

    Confirm the strategic IT direction for your company

    Professional benefits:

    Enhance your negotiation skills through the contract

    negotiation clinics

    Understand the economics of new infrastructure models

    Empower your organization on the new vision of IT,

    establishing yourself as an innovator

    Formulate new directives on the integrated IT role in

    driving business

    Establish and reconnect with a targeted network of senior

    IT professionals

    Who should attend?Symposium/ITxpo provides critical learning for CIOs and Senior IT

    and business executives that encompasses these roles:

    Applications

    Business Intelligence & Information

    Management

    Business Process Improvement

    CIO

    Enterprise Architecture

    Infrastructure & Operations: Data Center,

    Server, Storage and IT Operations

    Infrastructure & Operations: Mobile,

    Client Computing and Communications

    Program & Portfolio Management

    Security & Risk Management

    Sourcing & Vendor Relationships

    from a range of industries:

    Energy & Utilities

    Financial Services/Banking

    Government/Public Sector

    Healthcare

    Higher Education

    Insurance

    Manufacturing

    All agenda sessions subject to change

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    with GartnerStrategic learning

    Scenarios

    Role-based track sessions

    Mavericks

    Magic Quadrants

    Custom advice

    Gartner Analyst One-on-Ones Meetings

    Hands-on learning

    Gartner Analyst/User

    Roundtables

    Workshops

    with Industry Leaders

    Industry view

    Mastermind keynotes

    CIO keynoteswith Peers

    Sharing & interaction

    Workshops

    Contract negotiation clinics

    End-user case studies

    Networking meals and receptions

    with Sponsors

    ITxpo: Solution providers

    Solution provider sessions

    Emerging Technologies Pavilion

    Face-to-face sponsor meetings

    Program Reference Guide

    Maximize your experience

    Program session descriptions

    Gartner Analyst/User Roundtables

    Moderated by Gartner analysts, roundtables serve as ideal forums for

    exchanging ideas with your peers around a particular issue. Seating is

    limited and preregistration is required. (end users only)

    Contract negotiation clinicsTailored by vendor and by industry, these popular clinics offer Gartner

    insight and peer best practices to help position you well for your next

    contract negotiation or renegotiation.

    End-user case studies

    Learn about recent implementations firsthand at these presentations,

    where Gartner analysts examine a real-world business example or

    examples related to a topic, trend or technology.

    Magic Quadrants

    Brief, analyst-led theater presentations on the ITxpo exhibit floor focuson a Magic Quadrant related to the marketplace.

    Mavericks

    These sessions propose unconventional, thought-provoking and

    disruptive ideas straight from the Gartner research incubator.

    Scenarios

    Scenarios reveal whats coming next in key technology and

    management areas, based on the data and expert predictive skills of

    our analyst team.

    Track sessions

    Leveraging the latest Gartner research, these role-based sessions

    focus on providing real-world information that will help you make

    better decisions and drive results.

    Workshops

    Small-scale, interactive, analyst-facilitated workshops drill down on

    specific topics with an actionable how-to focus.

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    IT leadership isnt what you say; its what you do.Our high-profilekeynote guests are undisputed leaders in their field uniquely equipped to re-imagine IT and apply its potential

    in ways that are changing the game for technology and business. Join us for keynotes that will inform, influence

    and inspire.

    Gartner Analyst Opening Keynote Monday 21 NovemberThe world has changed. Advanced technology is literally in the hands of every

    individual your customers, your employees and your competition. We stand at a

    critical point of departure and a time to reinvent IT leadership. In ITs postmodern

    role, users are creators as well as consumers. Business leads technology strategy.

    Customers drive product plans. Innovation occurs not just in closed environments,

    but openly. You will gain a competitive advantage if you seek the signals and take

    action. The Gartner analyst opening keynote will explore what it means to re-

    imagine IT and leadership to drive business success; dont miss this opportunity to

    experience the trends and insights that will allow you to re-imagine the possibilities

    for your role, your team and your organization.

    To keep up to date with the latest information on external Mastermind

    Keynotes please check gartner.com/in/symposium

    Keynote Speakers

    Keynotes

    Conference ToolsPowerful tools tonavigate, manage and decideIn order to get the most out of your Gartner Symposium/ITxpo experience,

    we have created a range of tools to help you navigate, align and manageyour goals and objectives of attending.

    Online Agenda BuilderA powerful planning tool designed to help you organize, view and select an agenda

    based on the following criteria:

    Analyst profile Schedule Gartner Analyst One-on-One Meeting(s)

    Date and time Schedule a Gartner Analyst/User Roundtable

    Session descriptions Activities by day and more!

    Visit the Symposium/ITxpo Website and click on Agenda.

    Agenda Builder mobile applicationManage your Symposium/ITxpo 2011 agenda using your mobile

    device. This app compatible with iPhone, BlackBerry and Android

    devices has all the Agenda Builder features to create your personal

    agenda and browse sessions, speakers and sponsors. Plus, you can send and receive

    messages to attendees, access all social media channels, participate in session polling

    and view event announcements.

    Need help justifying your attendance?Our Attendee Justification Kit makes it easy to demonstrate the value of your Gartner

    Symposium/ITxpo experience. It includes a customizable letter, cost/benefit analysis,cost optimization highlights, top reasons to attend and more.

    Find it at gartner.com/in/symposium

    Symposium On Demand

    Included in your registration, the Web-

    based Symposium on Demand is free for afull year to all of the Gartner Symposium/

    ITxpo 2011 analyst sessions. This strategic

    tool synchronizes video, audio and slide

    presentations exactly as they were delivered at

    the event.

    Peter Sondergaard

    SVP, Research, Gartner

    Partha Iyengar

    VP Distinguished Analyst, Gartner

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    The CIO Program

    The CIO Program at Gartner Symposium/ITxpo includes analyst

    presentations, problem-solving workshops and meaningful

    exchange with your CIO peers. In a format specifi cally requested

    by CIOs, the program offers a rare opportunity to share real-

    world experiences with your peers while experiencing the

    proven value of Gartner advice and insight.

    CIO Program Benefits*

    Workshops & Analyst user roundtables offer an intimate environment for re-imaging

    and re-balancing your priorities.

    An exclusive CIO Lounge helps you stay connected to your office and meet your

    fellow CIOs.

    Sessions

    The 2012 Gartner Scenario: The Call for a New CIO

    Manifesto

    Creating and Executing an Effective Governance Process

    The Entrepreneurial CIO Moving the Company to

    Higher Entrepreneurial Performance

    CIOs Guide to Mobile Strategy: Building Innovation Into

    Your Next Generation Strategy

    CIO Agenda

    The Social Organization: How to Build a Corporate

    Competency in Social Media

    Reimagining Business Models: How Information

    Technology Drivers Are Changing The Possibilities

    Gartner Analyst/User Roundtables

    What the Board of Directors Wants to Know About IT

    Best Practices in Executive Communications

    Ask the Analyst

    Governance

    Workshops

    Rewriting the CIO Job Description

    CIO IT Strategy

    CIO IT Score

    * For details on how to qualify for the CIO Program which gives you access to all sessions, exclusive workshops,

    plus CIO Program keynotes visit: gartner.com/in/symposium.

    Sessions subject to change.

    The CIOs role is in a state of tremendous transition.

    This requires the CIO to re-imagine IT and its role in the

    enterprise. The track provides insights on key strategic

    issues, new technology paradigms and the changing roleof the CIO, to help CIOs and their leadership team effect

    this transition. Heminder Singh Ahluwalia, Executive Partner, Gartner

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    Advisory Board

    Anantha Sayana

    Head Corporate IT, Larsen & Toubro Limited, Mumbai

    Gartner Symposium has often been the source of

    inspiration for me to begin a new project or to effect

    a change in our strategy for Information Technology,

    besides being enriching for the knowledge

    content that is neutral, well researched

    and supplemented by actual user

    case studies and experiences.

    Umesh Jain

    CIO, YES BANK

    To me as a CIO if I have to attend only one learning

    event in a year with absolute no doubts its

    Gartner Symposium. Its the mecca for

    CIOs.

    Sandeep Phanasagaokar

    President & Chief Technology Officer,Reliance Capital Ltd

    For both me and my team of CTOs, the one IT

    event that should be attended in India is the Gartner

    Symposium giving due recognition to India where IT

    deployment is now complex, widespread and deep.

    It is highly informative and practical in the outlook that

    it presents to its audience. The Gartner event ensures

    coverage of topics that are both current and relevant

    from an Indian environment point of view. Indian

    CIO opinions get factored into analyst presentations

    and discussions through a process of interaction

    that has happened during the course of the year.

    There is an attempt to provide solution

    framework and guidance for issues

    that challenge CIOs to meet the

    continuous and changing demands

    presented to it by the business

    leadership.

    Jagdish Belwal

    CIO, Tata Motors

    Gartner events go beyond successful IT event

    management. What makes Gartner different is the

    focus on IT embedded in business success,

    incisive research, simple tools and

    methodologies and the impeccable

    mastery of analyst speakers. Follow

    up offline discussions with analysts

    are very enlightening.

    CN Ram

    Group President and CIO, ESSAR Group

    Gartner is the most reliable sounding board for CIOs

    to make decisions on technology vendors, products

    and services. By bringing together analysts,

    customers and potential users

    under one roof they are enabling

    collaboration, sharing of ideas and

    extensive networking.

    Vijay Sethi

    Vice President IS and CIO, Hero Honda Motors Limited

    I really enjoyed Gartner Symposium and applaud your

    efforts in organizing it. It was a great conference with

    high quality content and surely one of most efficiently

    organized conferences I have ever attended.

    I really enjoyed the keynote and other

    sessions interspersed with one-on-

    one meetings. The 3 days were

    inspiring. I came back with a host of

    new ideas and contacts...

    My compliments to all the organizers...

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    &TracksSessionsApplications

    To register visit gartner.com/in/symposium or call +91 22 6709 204810

    Workshops

    The economic and social traditions of the industrial age are being rebuilt around

    collaborative, social, information-driven models. Business leaders seek

    capabilities to drive breakthroughs in revenue growth, organizational

    performance, customer loyalty and innovation. Cloud, software as a service,social, collaboration, mobile, integration and intelligence technologies will have a

    significant impact on how applications are sourced and managed. This track

    focuses on how these forces will dramatically overhaul the application portfolio

    and require new skills for application leaders to balance new and legacy

    investments.

    Sessions

    Gartner Analyst/User

    Roundtables

    Making Sure ERP Doesnt Strangle YourBusiness And Your IT Budget

    Managing the Applications Backlog

    Applying Pace-Layered Application

    Strategy to HCM, CRM and ERP

    Best Practices for Business Intelligence,

    Analytics and Performance Management

    Magic Quadrants

    CRM

    Business Intelligence Platforms

    Scenarios

    Applications 2020: Social, Mobile,

    Gaming and Collaboration Impact on Your

    Portfolio

    The BPM Scenario: From Operational

    Excellence to Operational Resilience

    SAP & Oracle: Interpreting Vendor Strategy,

    Managing Product Risk

    Patterns of Success: Exploring the Primary

    Ways Companies Are Using Social Media for

    Business Value

    The Executive Guide to Application

    Management

    Applications 2020: Social, Mobile,

    Collaboration Impact on Your Portfolio

    The Future of Business Intelligence

    Battle for the Future of the Web: Google vs.

    Microsoft (and Apple)

    Re-imagining Enterprise Architecture: EA Is

    Strategic

    Building Industry Business Capability Models

    The Future of Information and Analytics

    Gartners ITScore, an Assessment of

    Application Organizations Maturity

    Applications track attendees will be able to get

    deep insight into cutting edge research in EnterpriseApplications including Executive sessions on Application

    management, sessions on how to make sure that ERP

    doesnt strangle your Business and IT Budgets, interpreting

    SAP & Oracle strategy, the BPM Scenario, workshops on

    assessing your application organizations maturity and

    negotiating with megavendors like IBM/Microsoft/SAP/

    Oracle and Analyst roundtable on applying pace layering

    strategy to HCM, CRM & ERP.

    Sunil Padmanabh

    Research Director, Gartner

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    &TracksSessions

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    Infrastructure & Operations

    As IT leaders re-imagine how they deliver value, information takes center stage.

    Contemporary pressures demand itinformation volumes, rates of change,

    and complexity are at extreme levels, while business leaders require rapid and

    comprehensive analytical insight. This track will explore drivers for whyorganizations must modernize approaches to analyzing data and

    understanding business performance, by leveraging emerging techniques for

    pattern identification and visualization. In addition, it will highlight the criticality

    of strengthening the information management infrastructure for greater agility

    and control in how data is accessed, integrated and shared.

    Gartner Analyst/User

    Roundtables

    Is Security Awareness Worth the Effort?

    Private Cloud Computing Lessons

    Learned

    Best Practices in Data Center and Server

    Consolidation

    Data Center Networking Coping With

    Virtualization

    Managing Client Computing Best

    Practices

    Magic Quadrants

    x86 Server Virtualization Infrastructure

    Unified Communications and Corporate

    Telephony

    Scenario

    Cloud Computing

    Sessions

    Workshops

    The Future of Servers in the Data Centre

    Top 10 Areas Impacted in I&O by CloudComputing

    IT Operations Management: Critical Factors

    in Your Future Success

    Moving From Security Silos to Enterprise

    Security Intelligence

    The New Economics of Data Centers

    Top 10 Strategies for SurvivingUnconstrained Data Growth

    Decision Framework for Survivable Mobile

    Device Policies

    Clash of the Infrastructure Megavendors

    Gartners ITScore, an Assessment of Security

    & Risk Management Organizations Maturity

    How to Significantly Reduce IT Infrastructure

    & Operations Costs

    Gartners ITScore, an Assessment of

    Infrastructure & Operations Organizations

    Maturity

    Slash Your Enterprise Network Spend

    Welcome to the Buyers Market

    Infrastructure and operations (I&O) leaders have quickly transitioned to

    focusing on delivering improved quality, agility and flexibility of infrastructure

    to meet rapidly changing business dynamics. New infrastructure technologies

    and operational management capabilities are the new buzz words to enable

    business innovation, collaboration and growth. We are at the start of a new

    decade, a decade of potentially profound change in how we build, manage

    and extend our infrastructures. This track will address what key technologies

    I&O leaders should focus on in the short term and which emerging trends they

    should be aware of in the next five years.Aman Munglani

    Research Director, Gartner

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    &TracksSessions

    To register visit gartner.com/in/symposium or call +91 22 6709 204812

    Strategic Initiatives

    Gartner Analyst/User

    Roundtables

    Context-Aware Computing Scenario New Experiences, New Ecosystems

    Green IT What Next?

    Scenarios

    The Mobile Scenario Confusion,

    Complexity and Opportunity Through

    2015

    Context-Aware Computing Scenario:

    New Experiences, New Ecosystems

    Gartners Sustainability Scenario

    IT is continually being transformed by many developments in technology and

    beyond. Many of these rise to the level of being considered strategic initiatives,

    and are showcased in this track. In recent years, new topics such as context-

    aware computing, pattern-based strategy and cloud computing have beenintroduced at Symposium/ITxpo in this way. In addition to continued coverage of

    these strategic initiatives, the next wave of thinking will be shared with attendees

    through these sessions. This track is designed to help CIOs and IT leaders

    re-imagine IT by showcasing the most recent thinking and cutting-edge

    approaches.

    Sessions

    Workshops

    Architecting the Convergence of OT and IT

    Emerging Trend: Digital Convergence and the

    Internet of Things

    Context Aware Computing Scenario:

    New Experiences, New Ecosystems

    The Social Scenario: Business Gets Social

    Lets Go to the Video: Strategic Futures

    Inspired By YouTube

    Whats Beyond Like Protocols and

    Practices of the Social Web

    Mobilizing Business Applications ERP, BI

    and CRM Meet Tables and Smartphones

    Negotiating With the Software Megavendors:

    SAP, Oracle, Microsoft and IBM

    By attending the sessions in the Strategic Initiatives track attendees will be

    able to understand how cutting edge approaches like context aware

    computing, sustainability are impacting their enterprises and learn from

    the experiences of early adopters both in India and abroad.Bhavish Sood

    Research Director, Gartner

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    ITxpo Features

    If its new, hot and cutting-edge, youll fi nd it on the ITxpo

    exhibit flooryour chance to immerse yourself in IT

    solutions that will help you realize your strategic vision.

    Gartner Magic Quadrant TheaterWhat better way to work ITxpo than to arm yourself with the insight of relevant Gartner Magic

    Quadrants? Each of the analyst-led ITxpo theater sessions on the exhibit floor will focus on a

    Magic Quadrant or MarketScope.

    Face-to-Face Sponsor MeetingsConfer privately with our sponsors in a 30-minute prearranged meeting that will advance your

    projects and relationships, wherever you are in the buying cycle. Pre-event appointment requests

    will be available soon.

    Solution Provider SessionsThese valuable 45-minute sessions feature some of the markets most fascinating solutions,

    with real-life stories about those who have deployed them successfully, including their strategies,

    challenges and results.

    Aspect Bosch Cordys Dell

    Google Juniper Networks NetApp Tata Consultancy Services

    Emerging Technologies PavilionSome of the most intriguing up-and-coming providers in enterprise IT are housed at the ITxpo

    Emerging Technologies Pavilion. A hub of innovation and cutting edge technologies.

    Networking ReceptionsConnect with colleagues in similar roles who face similar challenges, and interact at several

    networking receptions on the ITxpo floor designed to build relationships and facilitate the

    meaningful exchange of ideas and information.

    Interested in Sponsoring?Reach the most focused and informed senior executives in IT. Become a sponsor.

    Call +91 80 6768 4016 or e-mail [email protected] to learn more.

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    Sponsors

    Premier Sponsors

    Silver Sponsors

    Platinum Sponsors

    Emerging Technology Sponsors

    Connect with Gartnerand your peers

    LinkedIn.com:

    Gartner Symposium/ITxpo

    (XChange)

    twitter.com/gartner_inc:

    #GartnerSYM

    facebook.com/Gartner

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    Before 23 Sept After 23 Sept

    Full conference INR40,000 INR53,000

    Team pricing See below See below

    Gartner clients Tickets apply Tickets apply

    Registration Fee*

    * Prices subject to change without notice

    and do not include applicable taxes (currently 10.3% service tax)

    Registration

    and Team Send

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    Register by 23 September 2011

    for the early-bird discount

    Registration fee includes: conference attendance, Symposium On Demand access,

    documentation, a special evening event, refreshments and lunch (Monday through Wednesday),

    ITxpo receptions and a post-event trip report.

    Executive Programs Members: For registration, please contact your Executive Client Manager.

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    Bring a friend (21 years or older) to Gartner Symposium/ITxpo 2011 for only INR9500!

    For complete details on the companion program call +91 22 6709 2048.

    Team Send Program

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    How to RegisterOnline: gartner.com/in/symposium

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    a full list of rules regarding cancellations,

    substitutions and exclusions, visit

    gartner.com/in/symposium.

    Venue, Hoteland TravelSymposium/ITxpo will take

    place 21 23 November 2011,

    at the Renaissance Mumbai

    Convention Centre Hotel, India

    Please visit gartner.com/

    in/symposium for further

    information on travel and hotel

    accommodation.Special hotel rates: Book early

    hotel rooms sell out quickly!

    We have negotiated special

    rates and reserved limited

    room block at the Renaissance

    Mumbai.

    We recommend you visit

    gartner.com/in/symposiumfor

    more details on how to obtain

    the special rate.

  • 8/3/2019 SymposiumITxpo 2011 India

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    2011 Gartner Symposium/ITxpo Worldwide

    Cape Town, South Africa

    23 25 August

    Tokyo, Japan

    3 5 October

    Orlando, Florida

    16 20 October

    Gold Coast, Australia

    14 17 November

    Barcelona, Spain

    7 10 November

    Sao Paulo, Brazil

    25 27 October

    THE WORLDS MOST IMPORTANT GATHERING OF CIOs AND SENIOR IT EXECUTIVES