SYED MUHAMMAD ASAD RAZAAddress: Flat No: 15, Ali Rehana Apartment

Block “G” Hyderi, North Nazimabad, Karachi.Cell # 0347-2077707

OBJECTIVE:-

To pursue a career that leads to professional and personal development in a dynamic organization values. Its human resource and reward performance and where I can utilize and improved my professional skills in an effective way.

PERSONAL INFORMATION:-

Father’s Name Syed Ansar Hussain Nationality Pakistani Religion Islam Date of Birth 5th Sep 1992 Marital Status Single N.I.C No 42101-0201200-9

ACADEMIC QUALIFICATION:-

Matriculation (Computer Science) Intermediate (Commerce) Appear in B.Com

PROFESSIONAL EXPERIENCE:-

Regent Plaza Hotel & Convention Center

November 2014 to Present

Deliver the brand promise and provide exceptional guest service at all times. Handle all guests and internal customer complaints and inquires in a courteous and efficient

manner. Maintain positive guest and colleague interactions with good working relationship. Meet and greet all VIP guests, assist them with registration and escort them to the room. Handle guest complaints, concerns. Assist in taking guest check in and check out. Check blocking on daily basis while handing / Taking over of shifts. Coordinate with DM / all concerns regarding operations at all times.

TRAINING COURSES

Hotel Front Office from Pakistan Institute of Tourism and Hotel Management. One Month Training in Front Office Department at Pearl Continental Hotel & Resorts.

COMPUTER SKILLS:-

Opera V.5 Ms Office Web Designing

OTHER SKILLS:-

Hotel Front Office from Pakistan Institute of Tourism and Hotel Management. Good communication and inter personal skills. Pleasing personality. Good computer knowledge. Able to work in shifts

LANGUAGES:-

Urdu, English

REFERENCE:-

Will be Provided upon Request