SYANDES k32 QUIZ 3By: Alejandro R. Abarca

Transaction Processing Systems (TPS)

• A transaction process system (TPS) is an information processing system for business transactions involving the collection, modification and retrieval of all transaction data. Characteristics of a TPS include performance, reliability and consistency.

Transaction Processing Systems (TPS)

• TPS is used in recording daily business transactions• TPS improves the efficiency of accounting operations• TPS is used in recording several transactions such as

employee payroll

Transaction Processing Systems (TPS)

• Examples of Transaction Processing Systems – Automated Teller machines– Online ticketing system– Reservation systems (Airlines, Car rental)

Office Automation Systems (OAS)

• Office automation system is an information system which is computer based that collects, processes, stores and transmits electronic messages. Word processing, document imaging or calendar are some of the applications used in the office automation systems.

Office Automation Systems (OAS)

• Office automation refers to the use of sophisticated electronic equipment and communication systems to carry out the “electronic tasks” the tasks include

• Text processing,• Data processing• Information storage,• Information retrieval and updating,• Message distribution,• Document transmission and reproduction,• Teleconferencing.

Office Automation Systems (OAS)

• Examples of OAS– Teleconferencing Systems– Data processing systems– Office support systems

Knowledge Work Systems (KWS)

• Knowledge work systems (KWS) serve the information needs at the knowledge level of the organization. Knowledge work systems aid knowledge workers.

Knowledge Work Systems (KWS)

• Facilitates collaboration among workgroups • Reduces training requirements • Promotes business process perspective and

improvement • Realizes productivity potential of technology

Knowledge Work Systems (KWS)

• Employee performance evaluation system• Contract requirements and monitoring

• Monitoring budget execution

• Property usage reporting

Decision Support System (DSS)

• An application primarily used to consolidate, summarize, or transform transaction data to support analytical reporting and trend analysis.

Decision Support System (DSS)

• DSS aids managerial decision making– Speedy computations– Improved communication– Improved data management

Decision Support System (DSS)

• Examples of DSS– Product pricing systems– Profitability forecasting systems– Risk analysis system

Executive Support System (ESS)

• An Executive Support System (ESS) is a software that allows users to transform enterprise data into quickly accessible and executive-level reports, such as those used by billing, accounting and staffing departments.

Executive Support System (ESS)

• ESS helps users to make executive level summary reports from basic data such as accounting.

• An ESS enhances decision making for executives.

Executive Support System (ESS)

• Example of ESS– Corporate management

Group Decision Support Systems (GDSS)

• A Group Decision Support System (GDSS) is an interactive, computer-based system that helps a team of decision-makers solve problems and make choices. GDSS are targeted to supporting groups in analyzing problem situations and in performing group decision-making.

Group Decision Support Systems (GDSS)

• Used in:– Group activities– Group discussion– On-line meetings

Group Decision Support Systems (GDSS)

• Examples of GSS– Microsoft Exchange–  Group Decision Room– Meeting sphere