Switching industries to sustainable production pattern - CSR Conference Bangkok09

8/14/2019 Switching industries to sustainable production pattern - CSR Conference Bangkok09

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CSR application support through aligned servicesCSR application support through aligned services

Mller, OpierzynskiEMPASIA Conference 2009


SupportingSupporting SMEsSMEs and supply chains to switch to more sustainable production procand supply chains to switch to more sustainable production processesesses

EMPASIA Conference on Sustainability forEMPASIA Conference on Sustainability for SMEsSMEs

Knowledge Management, Corporate Social Responsibility, Support aKnowledge Management, Corporate Social Responsibility, Support and Developmentnd Development

Bangkok, September 2009Bangkok, September 2009


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Scope of presentationScope of presentation

1. EMPASIA project background

2. Selected results of the CSR self-assessment by participants

3. Recommendations for action

4. Concept of aligned services for Supporting SMEs and supply chains to

switch to more sustainable production processes


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The EMP ASIA Corporate Social Responsibility componentThe EMP ASIA Corporate Social Responsibility component

CSR Training componentCSR Training component

Module 1: Introduction, potentials for businesses, starting CSR integrationModule 2: Systematic CSR integration, introduction of software toolsModule 3: CSR performance controlling

1. Awareness building in industries and business support infrastructure2. Capacity building on holistic CSR concept

3. Aligning business intermediaries for further support action

CSR Networking Alliance componentCSR Networking Alliance component

Creation of support infrastructure for knowledge sharingWorkshops to align business intermediariesDevelopment of concept for further CSR support activities

ScopeScope

ActivitiesActivities


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"safeguard" - reducing and managing risks

Environmental and social risks could affect the financial, managerial or reputation of corporations

Goal - securing the existing markets and the position in the markets

"credibility" - enhancing credibility and reputation

Credibility and reputation is a valuable non-tangible asset (also for situation of crisis)

Prevention of conflicts with authorities and stakeholders

Attraction of suitable employees and satisfaction of customers

"efficiency" - enhancing productivity and efficiency

Cost reduction through resource efficiency

Productivity improvements through work conditions and job satisfaction

"innovation" - differentiating in the market

Creation of products and services with unique selling point

Increase of sales and margins through environmentally friendly product and process innovations

Learning organisations have higher efficiency and create more value

Why systematic integration of CSR issuesWhy systematic integration of CSR issues overall business strategiesoverall business strategies


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CSR in business operationCSR in business operation

State of the artState of the art EMPASIAEMPASIA

CSRCSR The approach to give a frame for businesses to express their coThe approach to give a frame for businesses to express their commitment to societymmitment to society- referred as an corporate approach for managing corporate sustainability- voluntarilyvoluntarilyintegrationintegration of social and environmental issues into all business activities


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Framework for consumer-oriented company surveys for responsible corporate behavior

Built upon international conventions, standards and guidelines for responsible corporate behavior

Schema criteria used for

- socially responsible investment- for corporate environmental, social and sustainability reporting- assessment scores depending on industries, cultural & local conditions

CSR assessment schema by consumer groupCSR assessment schema by consumer group StiftungStiftung WarentestWarentest

The Environment

Consumers and Society

Social Issues / Employees

Social Issues / Production and Supplier

1. Guiding principles and corporate policy

2. Management

3. Measures and implementation

4. Reporting

1. Willingness to provide information2. Community involvement


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CSR selfCSR self--assessment by training participants in Thailandassessment by training participants in Thailand

43%

39%

11%4%4%

Organisations by sector (30)

Manufacturing Ohter Automotive

Education Health andsocial work

Electronics

11%

25%

21%

32%

11%

Organisations by employees

less than 50 51 - 250 251 - 500

501 - 1000 more than 1000


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Consumers and SocietyConsumers and Society -- Community InvolvementCommunity Involvement


Annual donations of money, goods or services for environmental, social aims

Sponsoring of cultural events and sports events

Regular time off for employees for charity work ("corporate volunteering")

Promotion of projects to improve OHS of the employees of suppliers

Sponsoring or support of training for the employees of suppliers

Carrying out of projects in co-operation with NGOs

Support of NGO projects

Regular dialogue with NGOs (e.g. neighbourhood dialogue)

0% 20% 40% 60% 80% 100%

comprehensively largely partially


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Quality of commitment to environmental protection

Status of environmental protection

Implementation of environmental procurement guidelines

Quality of reporting on environmental aspects

0% 20% 40% 60% 80%


The environmentThe environment status of overall categoriesstatus of overall categories


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Written procurement policy

Procurement guidelines for ordering raw materials and finished products

Implementation of environmental procurement guidelines in the company

Company regularly monitors environmental performance of suppliers

Environmental procurement guidelines for ordering operating materials

All suppliers must fulfil related minimum environmental requirements

Contracts are preferably given to suppliers with ISO 14001

New suppliers are routinely surveyed about environmental aspects

0% 20% 40% 60% 80%


The environmentThe environment -- implementation of environmental procurement guidelinesimplementation of environmental procurement guidelines



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The environmental policy/ strategy by the company is in writing

Environmental effects of the company's activities are described

Non-achievement of targets, accidents and investments are discussed

The structure of the environment management system is described

Achievement of environmental targets are described

Indicators for environmental impact are published

Regular publication of environmental performance

Efforts of reporting (e.g. stakeholders involvement, auditors)

Reports in accordance to the Global Reporting Initiative (GRI)

0% 20% 40% 60% 80% 100%


The environmentThe environment -- quality of environmental reportingquality of environmental reporting



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Energy consumption data by source

Consumption of raw and process materials

Waste quantity, composition, hazardous waste

Waste water quantity and pollution (COD, heavy metals) Water use in production, drinking water consumption

Air emissions and pollutants (CO2, Nox, SO2, etc.)

Emissions, noise, accidents, external complaints

0%

20%

40%

60%

80%

100%

Monitoring and publishing of environmental data

Data is collected from sev-

eral areas and published

Data is collected from some

areas and published

Data is collected from a few

areas and published

CSR selfCSR self--assessment by training participants in Thailandassessment by training participants in ThailandThe environmentThe environment -- data managementdata management


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RecommendationsRecommendations

AwarenessAwareness on business opportunities through CSR and Sustainable Development is the base for change!

ApplyingApplying Sustainability Management (SM) practices requires transparency, communication & motivation!

SwitchingSwitching to more sustainable management practices does not require significant financial resources butrather improvements in human capital, data and information management!

General requirements for switching to switch to more sustainable production processes

Awareness on sustainability Know how on advanced management approaches, methods and tools for business applications

Access to technologies and services Adaptation of advanced business management practices and ICT technologies, Operation & support of applications and services


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Examples foradvanced ICT

SustainabilityManagement

approach

Function Link

Open Bravo, SoFi Resource Management,

CSR, EnvironmentalCost Accounting

Indicator based process monitoring from

manufacturing process to supply chains andEnterprise Resource Planning (ERP)

http://forge.openbravo.com,

www.pe-international.com/sofi

Redmine EnvironmentalManagement, CSR

Workflow management for continuousimprovement processes (CIP)

www.redmine.org/

Umberto Resource Management,EnvironmentalInvestment Appraisal

Material and energy flow analysis, processsimulation www.umberto.de/en

Drupal,SugarCRM

StakeholderRelationshipManagement

Internal / external communication,stakeholder involvement (CRM)

http://drupal.org,www.sugarcrm.com

E-Front, Elgg KnowledgeManagement, e-Learning for business

web 2.0 e-learning and knowledgemanagement for businesses, Internal /external communication

www.efrontlearning.nethttp://community.elgg.org

Selected advanced approaches and ICT for business managementSelected advanced approaches and ICT for business management


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1.1. Awareness buildingAwareness building on business opportunities through CSR and Sustainable Development

2.2. Capacity buildingCapacity building on sustainable business management practices and approaches

3.3. Sufficient accessSufficient access to localized, cost effective data management, planning and reporting tools

4.4. Integrated business solutionsIntegrated business solutions by combining similar demands for effective, cost efficient

5.5. EnhancingEnhancing direct business supportdirect business support by aligning solution provider for- Software services with open source focus (Software as a Service)

- Management consulting and training,

- Technology provider

Recommendation for support actionRecommendation for support action


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Project proposition:Transition of SMEs and supply chain networks

towards sustainable production processes through an active uptake of ICT solutions forsustainability management ICT4SM

1. To develop a portfolio of efficient ICT-based sustainability management tools andsolutions tailored to the local conditions and needs of local SMEs across various industrialsectors

2. To establish a service infrastructure for fostering sustainability management

3. To stimulate and facilitate the uptake of ICT-based sustainability management in significantnumber of SMEs and to improve significantly their business competitiveness

4. To encourage broad uptake of sustainability management tools and practices through active

dissemination and promotion activities

ObjectivesObjectives


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The conceptThe concept -- Combining tools and services on demand for sustainabilityCombining tools and services on demand for sustainability


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Broad uptake of S, realizing the envisaged switchto more sustainable production

Breakthrough of ICT-based SM intargeted SME sectors and localsupply chains

Scaling up ofservice

Improving competence levels of local SMEs andbusiness intermediaries on advanced ICT and SMmethodologies to enable the switch tosustainable more sustainable production.

Verification of services throughradical improvements of businessefficiency and environmentalstandards in XXX SMEs

Implementationand operation ofservices

Ensuring access, acceptance and impact of bothICT and SM by combining SaaS, businessconsulting, ongoing qualification, interlinking

with solutions providers

Local self-sustainable servicenetwork supporting adoption ofICT-enabled SM approaches

Set up services

Overcoming individual adoption barriers through

qualification; create capacities to implementnecessary organizational and technical changes

Locally accepted, affordable on

demand services for advanced ICTand SM

Set up serviceinfrastructure

Overcoming technological barriers for ICT andSM adoption

Accessible, localized, cost-efficientICT for introducing SM practices inSMEs and supply chains

Set up ICTToolbox

PurposeResultMain Activity


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1. Individual business applications

2. Integrated solutions1. Industry cluster (combining individual applications with other services, e.g.

benchmarking and reporting)

2. Qualifications of supply chains (combining individual applications with supply chainrequirements)

3. National reporting and audit frameworks (automated government reporting)

4. Stock exchange (extension of financial reporting)

5.

Potential areas for ICT4SM applicationPotential areas for ICT4SM application

Switching industries to sustainable production pattern - CSR Conference Bangkok09

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