SUTHERLAND COMPANIESM A K I N G A D I F F E R E N C E

“The FSC Trademark identifies products which contain wood fromwell-managed forests certified in accordance with the rules of the

Forest Stewardship Council.”

SW-COC-003013

©1996 Forest Stewardship Council A.C.

Displaying our pride in our country & itsnatural resources, Sutherland Companies is FSC certified

if you wish join the “Green” movement.

Administration–OverviewAdministration–Overview

CreditCredit

TermsTerms

InvoicingInvoicing

Customer RelationsCustomer Relations

e would like to take this opportunity to introduce our company to you.

Founded in 1956, the Sutherland family has been in the printing business for four

generations. Sutherland Companies is a full-service sheetfed printing company with a

national client base. With our printing and finishing capabilities and an around-the-clock

workforce, we offer a great deal of versatility. Whether the project is small or large, our

versatility allows us to be a one-stop shop. Our capabilities include prepress, printing,

bindery, fulfillment, and shipping. Handling each and every facet of the job, Sutherland

Companies will make printing easy.

We cannot convey to you what our company stands for without introducing our team. Our

people are what set us apart from our competitors. Our team is made up of some of the

most knowledgeable, talented, and dedicated people in the printing industry, all of whom

believe in what they are doing and understand the importance of every single job

manufactured in our facility.

At Sutherland Companies, we realize that each project that is produced was developed to

represent your company and its ideals. Each and every product that is created in our facility

is a piece of customized art. Each service provided has been perfected through deliberate,

calculated steps to ensure that you are provided the best service possible. Each of us is

striving for the perfect product or service. We realize the importance of your product and

embrace that responsibility as our own. We are not your normal printer; we don’t want to

just sell jobs.

Our goal is building partnerships.

Our goal is building partnerships.

W

ur specialties include magazines, catalogs, direct mail, spec books, and capability

brochures. We work with a variety of businesses in a wide array of industries, including

publishing companies, advertising agencies, large corporations, small private businesses, and

graphic artists. Combine our top quality products, our versatility, our knowledgeable staff, our

work ethic, and our drive to exceed our customers’ expectations, and Sutherland Companies

is the piece of the puzzle that you have been missing.

Why should you print in Montezuma, Iowa? First of all, with our ability to accept media by

virtually every method, Sutherland Companies is just a click away. Sutherland Companies is a

favorite spot for publishers of magazines, both big and small, throughout the United States.

With CTP capabilities and full-size and half-size equipment backed by a phenomenal

finishing department, we are versatile enough to handle both short and long runs of any

page count. Our ability to manage the publications from inception to mailing makes the

entire process more effective and much more streamlined. The big reason is our people

make the difference.

The Montezuma facility is also recognized as an exceptional catalog, price list,

and spec book manufacturer. In this facility, there are four presses handling

everything from 1-color print to 6-color print with aqueous coating and

perfecting capabilities.

“Our people make the difference”

O

“Our people make the difference”

REQUEST FOR QUOTEREQUEST FOR QUOTE

INVOICINGSutherland Companies will invoice within 24-48 hours after shipping your product.Invoices can be mailed as a hard copy, faxed, or e-mailed at your request.

PAYMENT TERMSSutherland payment terms are Net 30 days from invoice date.

If you should require specialized terms, arrangements can be made throughyour salesperson.

SALES TAXIf your business qualifies as tax exempt, please supply the Sutherland office withthe appropriate tax exempt forms.

CUSTOMER SERVICEOur customer service department is a vital part of our company. We have a staff ofvery experienced and highly motivated customer service representatives that arecommitted to serving you, the customer. They are your voice in the plant and makeevery effort to understand your needs and communicate them accurately to ourproduction staff.

Your account will be assigned to a Project Coordinator who will be your directcontact as your project progresses through production. Your Project Coordinator willoversee all phases of production and will work with you and your staff to ensurethat your job moves through the plant in an efficient manner.

INVOICING

PAYMENT TERMS

SALES TAX

CUSTOMER SERVICE

This email is for everyonethere who went above andbeyond to get ourSeptember issue done - notonly with lightning speed,but with obvious care andattention to detail. The colorlooks great - the wholeissue does.

I wanted to take a minute to thank you for yourperseverance in “getting us on board”. I feel with any otherprinter at this point we would be in very very bad shape!

We can’t thank youenough as it hasmade our businessrun much smoother.

Thank you formaking it so easyto do business. Iam so thankfulthat the printingside for me is nota headache.

You are always a pleasure to dealwith. I am always happy torecommend Sutherland Printing toothers. I just wanted to let youknow I really appreciate that youcare about your customers. Pleasepass that on.In my many experiences

in changing printers, Ihave to say this hasbeen the smoothest. Iam always reluctant tomake the move andalways worry about thehidden costs/problems.

A little pricedifference is noproblem, you guysare incredible towork with.

Your company always does exactlywhat you tell me and I appreciate that.

I wanted to take a minute to let you know what agreat organization you have and what a pleasure it isto work with Sutherland Printing. I wish that all of ourvendors could perform the way that you all do.

Just got the magazineyesterday. It looks FABULOUS!Nice deep colors and goodblack and white contrast. I’mREALLY happy with the printingquality!

I want to also mention how nice it was dealing with you and yourpeople. Very professional and free of “drama”.

Thanks go to you and yourstaff for making me feel verycomfortable that I made agood choice in moving thesejournals to Sutherland Printing.

Prepress–OverviewPrepress–Overview

Equipment ListEquipment List

Creating a FileCreating a File

FTP & PDFFTP & PDF

Technical SupportTechnical Support

PRE-PRESS CUSTOMER SERVICEOur team of highly trained technicians are available to you 24 hours a day to solve anyproblems you may incur while preparing your files. We highly encourage you tocommunicate with us during file preparation. Our phone consultation time is of no charge toyou. We are as interested in a smooth production process as you are and many timespreplanning and testing of files ensure smooth production. If needed, we can arrange for anon-site consultation. To assist in timely production, notify your customer service orsalesperson when we can expect files and what the final specifications of the project are,i.e., size, paper, quantity, page count.

PRE-PRESS CHECK LISTThis is a very important step for you to take before sending or uploading files. Howeverminute some of these check points may seem, these steps ASSURE smooth and timelyproduction.

“Before Sending Files”– The document setup should be your final trim size.– There needs to be a 1/8 inch bleed added without changing your document setup.– All of your artwork needs to be included in CMYK format.– All the fonts used need to be included.– Your folder should have three items in it.

• A layout document• An art folder• A font folder

– If using a spot color, please list the spot color number.

If at all possible, include your last set of laser copies with the files. This way we know whatyou’re expecting and can check to ensure accuracy after RIPPING.

TYPICAL TROUBLE SHOOTING ISSUESProper trim sizeAdditional BleedArtwork needs to be CMYK not RGBInclude ALL fonts usedYour folder should include:

Layout document with trim and additional 1/8” bleedArt folderFont folderList spot colors

“Collect for output” does not always work 100%.

A. Problem: If you have named 2 pictures the same name(scan1), the computer searchesfor names and when it finds the first scan1 it will quit looking for that name.

Answer: Make an art folder for the job and put all the placed images in that folder and linkto it.

B. Problem: When retrieving fonts, the computer may grab just the screen fonts and notthe postscript font.

Answer: Make sure there is a screen font and printer font.

Make a font folder for the job and only have those fonts open to do your finalcheck.

If you have a separate computer, take your disk over to it and load the fonts and open thelayout program. Link the art to it and double check.

Your final folder should look like this.

When there are two items overlapping each other the top item should have knockoutclicked on so it does not overprint and you get both items showing where they overlap.Our recommended four color black is 50 cyan, 40 magenta, 30 yellow, and 100 black.When you use black type, use the color black, do not use registration. Registration is a fourcolor build of black and may cause problems in production.

PDFing– Send in high res pdf's for best quality.– Make sure your files are CMYK before making the pdf.– Make your pdf's in single page format, not spreads.– Include an 1/8 inch bleed in your pdf's.– Name your pdf's such as, SuthPages1_8.pdf

FTPing– Our FTP site is: ftp.sutherlandprinting.com

Login: ftpsuthPassword: guest

– Please name your folder or file by yourcompany name.

– Please email us once your file is uploaded so we know it is done.In the email, please put your company name, your name,the name of the file put on the ftp site and what the job consists of.

Example:Hello, This is Sean at Sutherland Printing and I justuploaded a file named SuthMag to your ftp site. This isa 36 page, four color job.

Helpful Hints while FTPing:1–Break your files down to around 50 mg if possible.2–Stuff your files3–Follow directions above4–Use our site not yours. We could be wasting our time and your money searching through your

site.5–Make files CMYK not RGB.6–Make spot color the same name. For instance, make pms 300 and pms 300CV

both pms 300.7–Give files an 1/8 inch bleed.

Before Sending Files– The document setup should be your final trim size.– There needs to be an 1/8 inch bleed added without changing your document setup.– All your artwork needs to be included in CMYK format.– All the fonts used need to be included.– Your folder should have three items in it.

• A layout document• An art folder• A font folder

– If using a spot color, please list the spot color number.

PREPRESSSutherland Companies’ prepress department has a state-of-the-art color workflow system forrapid turnaround times. Our ability to accept media by virtually any method allows us to bejust a click away. Files can be submitted by FTP, by e-mail, or by sending a disk. PDF proofscan expedite your proofing process. Our prepress department has all of the latest versions ofQuarkXpress, Adobe PageMaker, Adobe PhotoShop, Adobe Illustrator, and InDesign in Macformat. The Sutherland Companies’ prepress department has a great deal of versatility andhands-on experience. Whatever your need, Sutherland Companies can accommodate you.

Equipment List – Prepress

WorkstationsMac G4 (2)Mac G-5 (6)

Output-CTPPrinergy RIP W/InsiteFuji Javelin 8600S

ProoferEpson 4880Epson 9880

FTP – Case Sensitiveftp.sutherlandprinting.comusername:ftpsuthpassword:guestCopy files into Inbound folderBe sure to compress/stuff filesIf sending PDF’s –be sure they are hi-res and include bleedsNotify your Project Coordinator or salesperson upon completion of uploading.

Our team has the distinct honor and privilege of working with Publishers inthe highlighted states. Even though Sutherland celebrated our 50th year in2006,we have been involved actively in the publication production businessfor only eight years and are very pleased with our sustained growth withinthis industry, especially through referral.

As we continue our controlled growth into this wonderful industry, everystate in our nation along with overseas growth is anticipated.

Please note how convenient our central location is to serving the nation notonly in service but distribution and mailing. That is why our roots are hereand we intend to stay in Montezuma. Where??? Montezuma, Iowa.

Production–OverviewProduction–Overview

Equipment ListEquipment List

CapacityCapacity

BindingBinding

FulfillmentFulfillment

PRESSWe are committed to producing top quality printed products in a timely and cost-effectivemanner. We strive to exceed all industry standards on every job that leaves our plant.Sutherland Companies’ pressroom is equipped with state-of-the-art technology, which allowsus to produce print efficiently and economically. The 2-color, 5-color, and 6-color pressesenable us to be very versatile. The 5-color and 6-color presses also have inline coatingcapabilities. The only thing more impressive than our equipment is our team of pressmen.Our team of professionals is among the best in the industry.

Equipment List - Press(1) Heidelberg 1025-L w/Aqueous Coating Tower: Preset, Autoplate, CPC 1-04 6-color 28 X 40(1) Heidelberg 102 Perfector w/Aqueous Coating Tower – 5-color 28 x 40(1) Heidelberg 72 FP – 5-color 20.5 X 28.5(1) Heidelberg 102 – 2-color perfector with CP Tronics

BINDERYSutherland Companies’ bindery capabilities include folding, collating, stitching, perfectbinding, trimming, drilling, gluing, and shrink-wrapping. Our team of detail-orientedprofessionals will make sure your project is finished right.

Equipment List – Bindery

CollatorsMueller Fox 321 890-321-0400 – 8 pockets with 4th and 5th knivesOmega II – 4 pocket saddlestitcher

FoldersStahl Folder TF-66/444-RFStahl Folder TF-56/44-RF2Stahl Folder TD 78/6RD B30

CuttersPolar Cutter 92-EMC-MonitorPolar Cutter 137-EMC-Monitor

Poly/Shrink Wrapper/Tunnel Sealer

Perfect Binding/MailingMuller Martini “STAR” Perfect Binding System – 15 pocketsVideojet Digital Inkjet Mailing System using BCC Mail Manager 2010 Software

with a Cheshire 7300 Base and 2” TLS.

MAILING AND DISTRIBUTIONSutherland Companies will manage your projects from print production to mailing anddistribution. By coordinating each step of the process in-house, we are able to streamlineand maintain strict guidelines, therefore allowing you to concentrate on your core business,saving you both time and money.

FULFILLMENTArgosy Warehouse Management allows us to handle the distribution of any project. Argosy isa complete web-based ordering and inventory solution. Argosy gives 24-hour access to yourproducts, orders, and usage all by location bringing you a total fulfillment solution. By usingArgosy, our customers have shorter sales cycles, less inventory, lower product and processcosts, shorter delivery times, and end-to-end visibility throughout the printing process. Argosytakes the work out of managing end-to-end fulfillment.

SUTHERLANDCOMPANIES

525 NORTH FRONT STREETP.O. BOX 550

MONTEZUMA, IOWA 50171-0550641 623 5115 • FAX 641 623 3296

800 727 3321