Sustainable Tendering Guidelines

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    Sustainability Guidelines

    Sustainability considerations are increasingly beingincorporated into the procurement process. Fromimproved efficiency, to reduced waste and financialsavings, suppliers are now being asked about the

    sustainability features of the products and services theysell. Nowhere is this more apparent than in thetendering process.

    Tenders offer a unique opportunity to; Incorporate sustainability into the purchasing

    process in a structured and systematic manner Embed sustainability for the duration of a contract

    period Request sustainability data and information directly

    from suppliers Demonstrate that your organisation takes

    sustainability seriously Focus on the issues and criteria most relevant to

    your council.

    NSW councils are not alone in this newly emergingarea. Many large and multinational companiespractice sustainable procurement and supply chainmanagement themselves. These same companiesare well prepared for their customers to do likewise. Many suppliers are able to provide detailedinformation about the manufacture, use and

    disposal of their products.It is good practice to ask questions in your tender documents about both the product, and thesuppliers internal processes and systems.

    This guide is designed as a short-cut to helpcouncil staff identify key sustainability issues, andto formulate relevant questions for tender documents. It is intended as a starting point only.Choose only what is useful for your purposes and

    tailor the material to your own circumstances.

    Finally, an important element of any tender is toestablish your own needs and objectives. All productsmust be fit for purpose, within budget, and suited to theneeds determined by your Council. For this reason it is

    important to establish and prioritise these needs andobjectives before you develop sustainability criteria.

    This guide has been developed in collaboration withstaff from councils across NSW both large and small,urban and rural. The material is drawn from tender documents currently being used by NSW Councils. Thisguide will be updated periodically so please send anyfeedback or suggestions for future versions toSustainable Choice.

    Version 1.Nov 09

    Introduction

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    General CompanyConsiderations

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    Large companies and multinational organisationsoften have sophisticated internal environmentalmanagement systems. These may be moreelaborate and formal than anything a smaller company could afford (or need). Your questionsand evaluation therefore need to be mindful of this.Small organisations may not have the capacity torespond to complex questions with the same levelof detail as large companies.

    Potential questions may include; Does the company have an Environmental

    Management Strategy (EMS), Policy or Plan? Is the EMS independently certified or managed?

    (large companys only) Does the company produce a publicly available

    Annual Sustainability or Environmental Report?

    (large companies only) Does the company have a Corporate Social

    Responsibility (CSR) Plan or Policy (largecompanies only)

    What policies or initiatives does the companyhave to reduce environmental impacts in keyareas such as greenhouse, water and energyuse, waste production, air and water pollution,etc. Are these initiatives independently audited?

    What systems does the company have tomonitoring its own performance? (audits, annualreports, etc.)

    To what extent does the company manage andevaluate its supply chain?

    Has the company ever been convicted of anenvironmental breach or crime? (If so, requestdetails)

    Does the company or product have any kind of eco-certification?

    Does the company currently use any rare or endangered materials in the manufacture of anyof its products? (if so, request details)

    Does the company currently manufacture anyproducts that are hazardous to human health?

    Does the company support any communityinitiatives?

    Remember to always ask for documentaryevidence for any claims being made by a supplier.

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    General ProductConsiderations

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    A number of general sustainability issues arecommon to many products and services.

    Potential questions may include; Have products been designed for maximum

    durability and ease of repair and maintenance? Has a full life cycle and/or carbon footprint

    assessment been conducted? Can the supplier provide comprehensive data

    on operation and maintenance inputs? Can the manufacturer provide data on life cycle

    impacts and costs? Does the product have any type of rating (ie,

    water, energy, greenhouse, etc.). For productswith energy or water star rating, consider stipulating minimum 4 star rating.

    Does the product have any type of eco-

    certification (ie, Good Environmental ChoiceAustralia, Fair Trade, etc.)

    Is the product non-toxic? Does manufacture or use of the product help

    reduce the consumption of natural resources? Does manufacture or use of the product help

    enhance or protect biodiversity or habitat in anyway?

    Packaging and Transport Where are products manufactured? How are products transport from place of

    manufacture to where they are used? Can the supplier list all packaging materials and

    components? Are products re-packaged at any point in the

    supply chain? If yes, request details. What percentage of packaging is reused? What percentage of packaging is made from

    recycled material? What percentage of packaging is recycled at

    end-of-life? What percentage of packaging is

    biodegradable? Does the company take back packaging for

    reuse or recycling?

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    Specific ProductConsiderations

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    Many sustainability issues are specific to aparticular product or service. Below is a list of potential questions/issues for a range of popular products.

    Computers Request power consumption details in all

    modes of operation. Is the equipment Energy Star compliant? Are computer monitors LED? Does the supplier have a take back at end-of-

    life program? Currently, what percentage of the product can

    be recycled at end-of-life? Currently, where and how would the supplier

    recycle this product?

    Can the equipment be easily upgraded toincorporate additional capacity or newfunctionality?

    Request a list and description of all packaging. Request details of all warranty conditions. Are there any other sustainability features of

    this product? If so, please provide details.

    Printers & Copiers Does the equipment guarantee include use with

    most standard recycled papers? Does the equipment guarantee include use with

    remanufactured toner/ink cartridges? Does the supplier participate in a cartridge

    recycling program? Does the equipment have default duplex

    (double siding) function? Does the equipment print multiple pages to

    one? Has lead free soldering been used in the

    manufacturing process? Does the supplier have a take back at end-of-

    life program?

    Printers & Copiers Continued Currently, what percentage of the product can

    be recycled at end-of-life? Currently, where and how would the supplier

    recycle this product? Does the equipment produce ozone or VOC

    emissions when in use? If yes, request details. Request a list and description of all packaging. Request details of all warranty conditions. Are there any other sustainability features of this

    product? If so, request details.

    Cleaning Products/Services Please identify the extent of biodegradability as

    specified in the relevant Australian Standard(AS4351-1996)

    Does the product contain any hazardous or potentially hazardous compounds? If so, pleaselist.

    Please specify the level of phosphates. Please specify the level of VOCs. Please list all fragrances and dyes used in the

    product. Please provide all relevant Data Safety Sheets. Please provide a statement of compliance with

    all OH&S requirements. Please provide details of all safety procedures

    and equipment necessary for use with thisproduct.

    Is packaging reusable or recyclable? Are there any restrictions on packaging

    disposal? If so, please provide details. Are there any other sustainability features of this

    product? If so, please provide details.

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    Specific ProductConsiderations

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    Office Furniture Please list all the materials and components of

    each furniture item. Please list the country of origin of each major

    component. Please list all recycled materials with recycled

    content percentages. Is the upholstery able to be repaired and/or

    replaced? Does your company repair or maintain the

    product? Please list all timbers used (see also Timber

    Products) Please provide details for all operation and

    maintenance requirements. Please provide details of all warranty conditions.

    Please provide a statement of compliance withall safety, Australian Standards, and OH&Srequirements.

    Janitorial Paper Products Please provide details on the source of all paper

    pulp used in the product. If virgin pulp is used, please provide details of

    any certification. What is the recycled content percentage of the

    product. If recycled, please detail the pre and post

    consumer waste percentages. Is the product bleached? (unbleached is

    preferable). If bleached, please provide bleaching details

    (totally chlorine free is preferable). Please provide details of all dyes and fragrances

    used. Is packaging made from recycled material? Is packaging biodegradable?

    Printing Papers Please provide details on the source of all pulp

    used in the product. If virgin pulp is used, please provide details of

    any certifications. What is the recycled content percentage of the

    product. If recycled, please provide details of pre and

    post consumer waste percentages. Please provide details of bleaching (totally

    chlorine free is preferable). Please provide details of country of

    manufacture.

    Food & Catering Request organic food where feasible and

    affordable. Request local and seasonal foods where

    feasible and affordable. Request the use of Fair Trade beverages and

    food where feasible and affordable. Minimise the use of meat and request vegetarian

    options. Stipulate no foods made from rare or

    endangered species (such as Blue Fin Tuna andOrange Roughy fish)

    Avoid imported foods where possible. Minimise the use of disposable packaging and

    utensils. Avoid the use of disposable plastics or styro-

    foam. Try not to over-cater. Does the caterer participate in organic waste

    disposal?

    Timber Products Does the product contain any reused timber? Are virgin timbers sourced from plantation or

    virgin forests? What eco-certification does the timber have?

    (FSC and PCFC certified timbers arepreferable).

    Request the species and place of origin of allvirgin timbers.

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    Specific ProductConsiderations

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    Consulting Services Does the service provider produce a publicly

    available environmental report? Does the service provider have an

    environmental policy or EnvironmentalManagement System (EMS)?

    Does the service provider have establishedobjectives or targets to improve environmentalperformance?

    What programs or practices are in place toachieve waste minimisation and resource

    efficiency? What programs or practices are in place to

    reduce greenhouse gas emissions associatedwith the service delivery and/or service provider?

    Playground & SportingApparatus Please list all the materials and components of

    each apparatus or product. Please list the country of origin of each major

    component. Please list all recycled materials providing

    recycled content percentages. Is the equipment/product able to be repaired

    and/or replaced? Does your company repair or maintain the

    equipment/product? Please provide details of all required

    maintenance. Please provide details of all warranty conditions. Please provide a statement of compliance with

    all safety, Australian Standards, and OH&Srequirements.

    Please list all timbers used (see also Timber Products)

    Vehicles Request greenhouse and air pollution data for

    vehicles in all modes of operation. Is the vehicle able to be operated with biofuel? If

    yes, please provide details. Is the vehicle able to be operated with recycled

    oil? If yes, please provide details. Request details of all warranty conditions. Are there any other sustainability features of the

    vehicle? If so, please provide details.

    Garbage Bins Please list all the materials and components of

    each bin. Please provide details of all recycled material,

    and recycled content percentages for allmaterial.

    Are bins recycled at end-of-life? If yes, pleaseprovide details.

    Does the supplier repair damaged bins? If yes,please provide details.

    Please provide details of all maintenance

    requirements.

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    TENDERING:sustainability guidelines

    How you evaluate the information provided bysuppliers will be determined by how your organisation has prioritised the specific

    sustainability issues relevant to a given product.

    It may be helpful to set benchmarks, or minimumrequirements (for example a minimum 4 starsenergy or water rating, or no chlorine bleaching).Beyond this, it may be helpful to assign a rating for how each tender/product helps deliver keysustainability considerations such as energysaving, water saving, non toxic, low maintenance,recycled at end-of-life, minimal packaging, etc. etc.

    It is therefore advisable when formulating tender

    questions to have a combination of yes/noquestions as well as open ended questions. For example, Is the bleaching process totally chlorinefree? is a simple yes/no question, while pleaseprovide details of the bleaching process is anopen ended question.

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    Tools andResourcesEvaluation

    AustralianNSW Government Procurement Guidelines: Envi-ronmental Management

    http://www.nswprocurement.com.au/PDF/Policy/Environmental-Management.aspx

    NSW Government Its a Living Thing resourceshttp://www.livingthing.net.au/Go/Default.aspx?tabid=1388

    Local Government Procurementhttp://www.lgp.org.au

    InternationalEuropean Commission Green Public ProcurementTool Kithttp://ec.europa.eu/environment/gpp/toolkit_en.htm

    European Commission Fact Sheets (useful for cri-teria and developing clauses)http://ec.europa.eu/environment/gpp/toolkit_en.htm

    Norwegian GRIP Office Materialsh t t p : / / w w w . g r i p . n o / I n n k j o p / E n g l i s h /available_material.htm

    Norwegian GRIP Tender Evaluation Toolht tp: / /www.grip .no/Innkjop/Engl ish/Down%2 0 l o a d % 2 0 d o c u m e n t s / 2 0 0 7 - 0 5 -24_GRIP_evaluation_tool.xls

    International Green Purchasing Networkhttp://www.igpn.org/guideline/organizations.html

    http://www.nswprocurement.com.au/PDF/Policy/Environmental-Management.aspxhttp://www.nswprocurement.com.au/PDF/Policy/Environmental-Management.aspxhttp://www.livingthing.net.au/Go/Default.aspx?tabid=1388http://www.livingthing.net.au/Go/Default.aspx?tabid=1388http://www.lgp.org.au/http://ec.europa.eu/environment/gpp/toolkit_en.htmhttp://ec.europa.eu/environment/gpp/toolkit_en.htmhttp://www.grip.no/Innkjop/English/available_material.htmhttp://www.grip.no/Innkjop/English/available_material.htmhttp://www.grip.no/Innkjop/English/Down%20load%20documents/2007-05-24_GRIP_evaluation_tool.xlshttp://www.grip.no/Innkjop/English/Down%20load%20documents/2007-05-24_GRIP_evaluation_tool.xlshttp://www.grip.no/Innkjop/English/Down%20load%20documents/2007-05-24_GRIP_evaluation_tool.xlshttp://www.igpn.org/guideline/organizations.htmlhttp://www.igpn.org/guideline/organizations.htmlhttp://www.grip.no/Innkjop/English/Down%20load%20documents/2007-05-24_GRIP_evaluation_tool.xlshttp://www.grip.no/Innkjop/English/Down%20load%20documents/2007-05-24_GRIP_evaluation_tool.xlshttp://www.grip.no/Innkjop/English/Down%20load%20documents/2007-05-24_GRIP_evaluation_tool.xlshttp://www.grip.no/Innkjop/English/Down%20load%20documents/2007-05-24_GRIP_evaluation_tool.xlshttp://www.grip.no/Innkjop/English/Down%20load%20documents/2007-05-24_GRIP_evaluation_tool.xlshttp://www.grip.no/Innkjop/English/Down%20load%20documents/2007-05-24_GRIP_evaluation_tool.xlshttp://www.grip.no/Innkjop/English/Down%20load%20documents/2007-05-24_GRIP_evaluation_tool.xlshttp://www.grip.no/Innkjop/English/Down%20load%20documents/2007-05-24_GRIP_evaluation_tool.xlshttp://www.grip.no/Innkjop/English/Down%20load%20documents/2007-05-24_GRIP_evaluation_tool.xlshttp://www.grip.no/Innkjop/English/available_material.htmhttp://www.grip.no/Innkjop/English/available_material.htmhttp://www.grip.no/Innkjop/English/available_material.htmhttp://www.grip.no/Innkjop/English/available_material.htmhttp://ec.europa.eu/environment/gpp/toolkit_en.htmhttp://ec.europa.eu/environment/gpp/toolkit_en.htmhttp://www.lgp.org.au/http://www.livingthing.net.au/Go/Default.aspx?tabid=1388http://www.livingthing.net.au/Go/Default.aspx?tabid=1388http://www.livingthing.net.au/Go/Default.aspx?tabid=1388http://www.livingthing.net.au/Go/Default.aspx?tabid=1388http://www.nswprocurement.com.au/PDF/Policy/Environmental-Management.aspxhttp://www.nswprocurement.com.au/PDF/Policy/Environmental-Management.aspxhttp://www.nswprocurement.com.au/PDF/Policy/Environmental-Management.aspxhttp://www.nswprocurement.com.au/PDF/Policy/Environmental-Management.aspx