Sustainability Report Grupotel Aldea Cala'n Bosch …!./01234%&5678/9%:9;%%9% 6.?@58%7A%B3
11
"#$%&’() *)+(* ,*)* -. /&0,1 "#"$%&’%(&)&$* +,-.+$ 23456789:;< =>?@A=>?BC D8EF G?<9 =>?H
Transcript of Sustainability Report Grupotel Aldea Cala'n Bosch …!./01234%&5678/9%:9;%%9% 6.?@58%7A%B3
!
!
!
!
!!!!!!!!!
!
!
!
!
"#$%&'()!*)+(*!,*)*!-.!/&0,1!
!
!!!!!!!!!!!!!!!!!!!!! !
!
!!!"#"$%&'%(&)&$*!+,-.+$!
!23456789:;<!=>?@A=>?BC!
!
D8EF!G?<9!=>?H!
!"!#$%&$'%(%#)*#$+,-#!*$&.*/+0,+$11!**-&2%+0&1-&#$(3*!04%$(*$&.*4"(#"+$(*+-/0+#!*
!!
"! #$#%&'(&)'*'%+! '(,'-&%./! '#! &(+! 0-.(.1'-2! #.-'&*2! 3.*'%'-&*2! ./! )'.*.4'-&*! 0*010(%! %5&%!
3/.6',0#!'(7./1&%'.(!&).$%!-0/%&'(!-%#!.7!%50!(&%$/&*!8./*,2!0(6'/.(10(%&*!3.*'-'0#!./!
.%50/!/0*&%0,!0-.(.1'-!&(,!#.-'&*!7&-%./#9!$*565789:8;9<97=*9:>9?87@A*5=57BC*B:8;<B5*65*7@*
C8DB*57A87BE9?3*B:F9A@:CB:78<*8:>*5@?98<*>B?959@:5*8:>*GB<H5*65*7@*76A:*7G95*9:I@AC879@:*
9:7@*8?79@:J*
:0!$#0!%50!%..*!;$#%&'(&)*0<0+'(,'-&%./#9-.12!)�,!.(!%50!=>?!@=*.)&*!>03./%!?('%'&%'60A2!
%50!'(%0/(&%'.(&*!4$',0!1./0!$#0,!7./!#$#%&'(&)*0!,060*.310(%!&(,!'(,'-&%./!4$',0*'(0#9!!
B50!&'1!.7!%5'#!1&(&4010(%!'#!%.!06&*$&%0!#$#%&'(&)*0!)05&6'./!%.!3/.6',0!$#!'(7./1&%'.(!
'(! ./,0/! %.! &#-0/%&'(! 850%50/! .$/! ./4&('C&%'.(! 5&#! %50! &)'*'%+! %.! 100%! %50! 0#%&)*'#50,!
/0D$'/010(%#2!850%50/!%50#0!)0!*04&*!/0D$'/010(%#!./!.(0#!%.!85'-5!%50!E&(&4010(%!./!
%5'/,!3&/%'0#!1$#%!&,50/0!@?;F!GHIIGJKIGL!(./1#2!B/&60*'70!;+#%012MA!
=/$3.%0*! "NOP"! Q"N"RS! TF;QU! '#! &! 101)0/! .7! %50! ;$#%&'(&)*0! U.%0*#! (0%! '(! T&*0&/'-!
?#*&(,#!
!
!
!
!
!
!
!
!
!
!
!
*
! !
!"!#$!%&'(')"*+,-%&)"((
!"!#$!%&*'.!(/!#0#1+'.(
((
!!!!!!!!!!!!! !
!
!"#$%&"$'()')*)+,-.+.(/(0'1/$".*0'1/$'2-"2/#"''2"-')$,/#+./'3)$,/#+./4'+*.)#,)'2"-'%#'(./5'
6*)+,-.+.,70'8%)*'/#('9/$''+"#$%&2,."#'2)-'$,/7'3$,/74'1%)$,'2)-'(/75'
:,-"&0';.)$)*'%#('9/$'<)-=-/%+>'2)-'?%@)#,>/*,'3?%@)#,>/*,4'9/$,'2-"'A/15'
'
(
23(4563(7!8(9:;4<:=;(:=(599(<43(5>35?(@A(<43(4@<39(5=B(4563(5(C>363=<:63(D5:=<3=5=E3(C95=(<45<(599@F?(
G?(<@(3=?G>3(<43(H3?<(C3>A@>D5=E3(@A(@G>(3=3>;I(A5E:9:<:3?J(
!63>I(I35>(F3(?3<(=3F(;@59?(5=B(E45993=;3?(:=(>3A3>3=E3(<@(3=3>;I(E@=?GDC<:@=K(599F5I?(
;G5>5=<33:=;(<43(E@DA@><(@A(@G>(EG?<@D3>?J(
(
! (
!!!!!!"#$%&!'()*+,-$.()!/!"#**%&!0%&1&#+'2!!
!
!
"3!4567859! :;7<=! 8>3!?;839! @56AB4C8756! ;8! 8>3! >583<D! 8>;6EA! 85! 8>3! 76A8;<<3:! @5B6839AF!"3!
>;G3! HB;<78=! 93IB<;859A! 76! 5B9! 8;CA! ?>7@>! @54J763! 45:396! @54K598! ?78>! ABA8;76;J<3!
@56AB4C8756F!!
"3!;<A5!4567859!:;7<=D!?;839!@56AB4C8756!K59!7997I;8756D!A?74476I!C55<A!;6:!5A45A7A!A=A834!!
!
!
!"#$%&'()"(*+#(,"#%)-+#(.(/0'0!"/"'$(+1(20#$"(((
3"2%,$#4501$-'!(6+'(0317**"'(%'(!,-8+$"*(0*)"0(40*09'(3+#45(((((
((
(
(
(4+*03+,"(4+'('+#+$,+#(#"!,"!0')+(#-#(,"#%)-+#(
#8,"0)(:+-,(20#$"(
6",$"%*-'!(%5,(03105**(
(
#-(40/0,",0()"(*%/8%";0($0/3%<'(#"*"44%+'0,=(#-#("'60#"#(:(,"6%#$0#(#%(*0#()">0(0(*0(6%#$0?((
:+-,(4*"0'%'!(20%$,"##(2%**(0*#+(#"*"4$(:+-,(804@0!%'!(0')(/0!0;%'"#(%1(*"1$(%'(#%!5$?((
%5,"(;%//",/7)45"'(2%,)(0-45(%5,"(804@0!%'!((-')(/0!0;%'"(275*"'?(
!!!!!!! !
!"#$%&'()"(*+#(,"#%)-+#(.(/0'0!"/"'$(+1(20#$"(((
3"2%,$#4501$-'!(6+'(0317**"'(%'($5"(!,-8+$"*(0*)"0(40*09'(3+#45(!!!!!!
!
!
!
!
!
!
!
!"!#$%&$'%(%#)*!+,%$(*#$-./#!****
0/(1$-/*$&2*($'+"-*!#$&2$-2!*%&*.-"3+#/(*$(2/$*,$($4&*'+!,5**
*
*
!"#$!%#"&&'()*+%)(,"-&$*)"(%%
%
%
!./01234%&5678/9%:9;%<85;58=5>%9%
6.?@58%7A%B3<1/92%<87>./B;%B:9B%:9=5%
1?<87=5>%7=58%B:5%3598;C%D:5B:58%16%
A77>4%;:75%;B785%78%9B%=9817.;%27/92%
<87>./B;%96>%B:5%?9805BC%);%5;;56B192%B7%
067E%B:5?%B7%.6>58;B96>%@5/9.;5%1B%1;%
;91>%B:9B%16%&5678/9%E5%21=5%=583%E522C%
%%%
%%%%%%%%%%%%%%%%%%%
%
%
%
&7;B%7A%B:5%?59B%
96>%B:5%A1;:%;72>%76%
#1.B9>5229F;%?9805B%1;%7A%&1678/96%781G16C%H585@34%
B:585%1;%G.9896B55>%B:9B%B:5%<87>./B;%985%A85;:%96>%
7A%G77>%I.921B3C%)6%9>>1B1764%B:5%&1678/96%E9B58;%
<85;56B%9%A5E%<87>./B;%>1AA1/.2B%B7%@5%5I.92C%J:81?<;%
96>%27@;B58;4%A1;:%7A%922%016>;%/96%@5%A16>%76%B:5%
<85/17.;%?9805B%<29/5>%16%B:5%K29L9%7A%B:5%,855>7?C%
%
$;%A78%;9.;9G5;%B:5%
!"#$%!%&%%1;%7.B2165>%
A78%:1;%5M/5<B17692%
I.921B3C%$2;7%1B%1;%=583%
9>=1;9@25%B7%B9;B5%B:5%
'()*"+%78%'%,"+4%B:5%
;9.;9G5%78%'%$-)*(%%96>%
B:5%G859B%96>%5M/52256B%
=9815B3%7A%&1678/96%
/:55;5;C%$2B:7.G:%B:5%69?5%7A%781G16%1B%:9;%B:5%
N.5;7%&9:O6%&5678/94%B:5%69B1=5;%7A%&1678/9%
5;B1?9B5%;7%?./:%78%?785%B:5%>1=58;5%/.85>%/:55;5;%
96>%;5?1;%B:9B%/96%@5%A7.6>%16%B:5%E:725%1;296>C%*:5%
&1678/96%/:55;5%1;%067E6%A78%1B;%;92161B34%@.B%E:56%
765%G5B;%.;5>%B7%1B%B:5%<87>./B%1B%1;%A78?1>9@25C%
%
*:5%@905815;%7A%#1.B9>5229%985%.6>7.@B5>23%B:5%@5;B%
76%B:5%1;296>C%*:585%37.%E122%A16>%A87?%B:5%?7;B%
B3<1/92%96>%B89>1B17692%<87>./B;%B7%B:5%29B5;B%
1667=9B176;%16%B:5%A152>C%)6%B:5%<9;B83%;:7<;%E5%E122%
A16>%?785%B:96%PQQ%B89>1B17692%<87>./B;%B:9B%:9=5%
@556%05<B%A78%B89>1B176C%*:5%?7;B%<7<.298%985R%
K58:9<;%B:5%<87>./B%?7;B%/:7;56%@5BE556%B:5%
=1;1B78;%1;%!"#$%&$'$4%<85;56B%16%922%@905815;C%*:9BS;%
E:3%1BF;%;7%/7??76%B7%;55%<57<25%E1B:%B:5%B3<1/92%
:5M9G7692%@7M%B7%B905%9E93C%*:585%985%7B:58%=9815B15;%
7A%<87>./B;4%?785%>1;/855B%A78%;?9224%@.B%67B%25;;%
>521/17.;C%*:5%?7;B%B89>1B17692%985%B:5%'%$.()-/"0!4%
;?922%/859016G%96>%;E55B%/770154%B:5%%,%$1"!4%
/18/.298%;E55B%7A%92?76>4%78%B:5%2%!+)!!3+!C%
&93@5%B:5%<87>./B%A78%>1;/7=5816G%1;%B:5%+"$+%&%4%9%
016>%7A%B89>1B17692%/905%;1?1298%B7%B:5%/905%7A%
J96B19G74%@.B%;<76G158C%%
*:5%<9;B83%;:7<;%:9=5%92;7%9%E1>5%896G5%7A%27/92%
<87>./B;%B7%B9;B5%16%&5678/9C%4"$,%+5%&3!%985%=583%
/:989/B581;B1/%T>.?<216G;U4%B:585%985%<15%7A%?59B4%
/:55;5%78%/7BB9G5%/:55;5C%6$3!2300!%985%92;7%
B89>1B176924%9%A29B%96>%;E55B%/77015C%
%
%
%
!"#$!%#"&&'()*+%)(,"-&$*)"(%%
%
%%%%%%%%%%%%%%%%%%%%%%%%%
!
!
!
!
!
!
!
!
!
!
!
!
!
"#$!%&'!(%)*!%+!,-.(/'$&&/!'$!
0$*%12/!-3!(#$!4%3(!/551%51-/($!
/1$/!(%!6%!3#%55-*67!"#$!
$&-4-*/(-%*!%+!(#$!4$'-$8/&!)/&&3!
/&&%)$'!/!3-6*-+-2/*(!1/'-/&!%5$*-*69!
2/&&$'!!"#$%&'(")*("+"9!)#-2#!
3.11%.*'3!(#$!&%8$&:!%&'!(%)*!%+!
,-.(/'$&&/7!
;-(#-*!(#-3!/1$/!(#$!8-3-(%13!2/*!+-*'!
/*!-45%1(/*(!61%.5!%+!3(%1$3!/*'!
3#%53!)#$1$!(#$:!2/*!+-*'!
$8$1:(#-*6!(#$:!3$/12#7!<-*2$!(#$!
&/($3(!(1$*'3!-*!+/3#-%*9!=/139!2/+$3!
/*'!1$3(/.1/*(39!(%!3#%53!)-(#!
(:5-2/&!51%'.2(3!/*'!+%%'!/3!)$&&!/3!
-'$/&!-($43!+%1!/!6-+(7!
>*!(#$!)/:9!(#$!8-3-(%1!)-&&!
+-*'!4/*:!4/*3-%*3!%1!
3(/($&:!#%4$3!+1%4!(#$!
2$*(.1:!?@>>9!?@>>>!/*'!
?>?7!"#$:!/1$!4/A$3(-2!
=.-&'-*63!/*'!+1%4!(#$1$!
)$!'-3(-*6.-3#!(#$!
2/(#$'1/&9!/!1$&-6-%.3!=.-&'-*63!
&%2/($'!-*!/!1$/&!2$*(1/&!5%-*(!%+!(#$!
2-(:!(#/(!4/B$3!2%45/33!*%(!(%!4-33!
(#$!=$/.(-+.&!3(1$$(3!/*'!/&&$:3!(#/(!
4/B$!.5!(#$!2#/14-*6!%&'!(%)*!%+!
,-.(/'$&&/7!
J55%?785%16A78?9B176%9B%
:BB<RVVEEEC/1.B9>522996B1G9C5;V56V%
%
!""#$%&'('$"#!)&'(*('$"#!)(!"+#$%'(((((((((((((((((((
'$,#!)&(!-+#$%&%(#%(./01$+&)(!)2&!("!)!3%(4$'"5(
(((((((
(
•! 16789:9;689<=(9=(8>?(!"#$%&'()*#"(+,(-&./0&1/+2/*3(4&56(,&7(
(
&@?7A(A?67B(<=(CD=?(EB(8>?(F67G6(H?(5<8?I?J('<J8?=9KI?J(H?(46I?67?JB(9=(:<II6K<7689<=(L98>(
8>?(M&5N(6=H(8>?(!"5B(<7O6=9P?J(6(:6Q;69O=(8<(J;7?6H(8>?(R<7IH(&=@97<=Q?=8(26A(6Q<=O(
:DJ8<Q?7J(6=H(8>?(?=897?(46I?679:(J<:9?8AS(
#=(TUVW(8>?(0=98?H(%689<=J(Q<88<(X<7(8>9J(H6A(L6J(8>?(9H?6(<X(769J9=O(6L67?=?JJ(6Q<=O(8>?(
;<;DI689<=( 9=( 8>?( D7O?=8( 7?HD:89<=( <X( 8>?( ;7<HD:89<=( 6=H( ?G:?JJ9@?( DJ?( <X( H9J;<J6KI?(
;I6J89:JB(L>9:>(;<IID8?(<D7(<:?6=JB(H6Q6O?(Q679=?(I9X?(6=H(8>7?68?=(>DQ6=(>?6I8>S(
+>?(:6Q;69O=(:<=J9J8?H(9=(;7?J?=89=O(8>?(8>?Q?(<X(8>?(26A(8>7<DO>(6(;<J8?7(X6:9I9868?H(KA(
8>?(F5'4B(M&5N(6=H(!"5(6=H(6L67?=?JJ(<X(8>?(:I9?=8J(7?O67H9=O(JD:>(;7<KI?QS(
(
17?@9<DJ(A?67J(>6@?(6IJ<(;6789:9;68?H( 9=( 8>?(:6Q;69O=JB(6::<7H9=O( 8<( 8>?(:<77?J;<=H9=O(
JI<O6=J(;7<;<J?H(KA(8>?(0=98?H(%689<=JB(6=H(8>?(:6Q;69O=J(<7O6=9P?H(KA(8>?(F5'4S(
(
(
•! 8*$"&"2,#/-*"(&1/+2/*3(&
#8(9J(6=(9=989689@?(<X(8>?(/<867A("IDK(9=(:<II6K<7689<=(L98>(!'5$N&(6=H(8>?(/?H("7<JJB(8<(:<II?:8(
X<<H( X7<Q( 8>?( ><8?IJ( 68( 8>?( ?=H( <X( 8>?( J?6J<=( 6=H( 8>?=( H9J879KD8?( 98( 8<( I<:6I( %.$JB( J<D;(
Y98:>?=JB(<7(H97?:8IA(8<(X6Q9I9?J(9=(=??HS(
!(8<86I(<X(TTW(Y9I<J(L?7?(H<=68?H(9=(TUVZB([[[(Y9I<J( 9=(TUV\(6=H(]ZU(Y9I<J( 9=(TUVWS!886:>?H(
;><8<(<X(8>?(:6Q;69O=(<X(TUVWS(
!""#$%&'('$"#!)&'(*('$"#!)(!"+#$%'(((((((((((((((((((
'$,#!)&(!-+#$%&%(#%(./01$+&)(!)2&!("!)!3%(4$'"5(
((
(
(
•! .7D;<8?I( !IH?6( "6I6( ^=( 4<J:>& 1"$$/9"#/-,:& ;*-<& -<,& =,%& >#"::& KA( :<II?:89=O& )"$6(-/#0&
%"(/-*"(:&X7<Q(:DJ8<Q?7J(
(
(
(
