Survey on Manpower Demand for Creative Industries in · PDF fileon Manpower Demand for...

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RESTRICTED - 1 - Survey on Manpower Demand for Creative Industries in Hong Kong Create Hong Kong, set up in June 2009 under the Communications and Creative Industries Branch of the Commerce and Economic Development Bureau of the Government of the Hong Kong Special Administrative Region, is going to launch a Survey on Manpower Demand for Creative Industries from 18 March 2016 to 17 May 2016 (both dates inclusive) with a view to gauging the general manpower demand of local creative establishments and their future business expectations. The following questionnaire will take you about 20 – 30 minutes to complete. It is most desirable to be completed by the senior management or person(s) who is/ are acquainted with the business/ operation/ human resources of your company. Information gathered will be used by the Government to consider any measures to facilitate the manpower issues of creative industries in Hong Kong. Data collected herein is for aggregate statistical analysis and will not be released individually (i.e. on a company basis). We are most grateful if you would return the completed questionnaire to us by email, facsimile or mail on or before 17 May 2016: Email: [email protected] Fax: 3101 0929 Mail: Create Hong Kong, 40/F, Revenue Tower, 5 Gloucester Road, Wan Chai, Hong Kong Alternatively, you may access our website to complete the e-questionnaire and send it to the above email after completion. Create Hong Kong's website as follow: http://www.createhk.gov.hk/en/consultations/files/MDSurvey2016_Eng.pdf If you require assistance in completing the questionnaire, please do not hesitate to contact Mr Michael Tsang, Manager (Research) at 2594 0478, Miss Rebecca Yim, Statistical Officer (Research) at 2594 6694 or Miss Tracy Yip, Research Assistant at 2594 0471 during office hours (9:00a.m. - 6:00p.m.) . Thank you in advance for your assistance. Name of Company: Reference Number: Please where appropriate.

Transcript of Survey on Manpower Demand for Creative Industries in · PDF fileon Manpower Demand for...

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Survey on Manpower Demand for Creative Industries in Hong Kong

Create Hong Kong, set up in June 2009 under the Communications and Creative Industries Branch of the Commerce and Economic Development Bureau of the Government of the Hong Kong Special Administrative Region, is going to launch a Survey on Manpower Demand for Creative Industries from 18 March 2016 to 17 May 2016 (both dates inclusive) with a view to gauging the general manpower demand of local creative establishments and their future business expectations.

The following questionnaire will take you about 20 – 30 minutes to complete. It is most desirable to be completed by the senior management or person(s) who is/ are acquainted with the business/ operation/ human resources of your company. Information gathered will be used by the Government to consider any measures to facilitate the manpower issues of creative industries in Hong Kong. Data collected herein is for aggregate statistical analysis and will not be released individually (i.e. on a company basis). We are most grateful if you would return the completed questionnaire to us by email, facsimile or mail on or before 17 May 2016:

Email: [email protected]

Fax: 3101 0929

Mail: Create Hong Kong, 40/F, Revenue Tower, 5 Gloucester Road, Wan Chai, Hong Kong

Alternatively, you may access our website to complete the e-questionnaire and send it to the above email after completion. Create Hong Kong's website as follow:http://www.createhk.gov.hk/en/consultations/files/MDSurvey2016_Eng.pdf

If you require assistance in completing the questionnaire, please do not hesitate to contact Mr Michael Tsang, Manager (Research) at 2594 0478, Miss Rebecca Yim, Statistical Officer (Research) at 2594 6694 or Miss Tracy Yip, Research Assistant at 2594 0471 during office hours (9:00a.m. - 6:00p.m.) .

Thank you in advance for your assistance.

Name of Company:

Reference Number:

Please where appropriate.

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(A) Recruitment propensity in the coming 3 years for Hong Kong offices only

Q.1 Is/ Are there any vacancy(ies) intended to be filled in the coming 3 years ?

Yes (You may choose more than one options)

Within 1 year [Continue Q.2]

In the second and the third year [Continue Q.2]

Not yet decided (Skip to Q.4)

No (Skip to Q.4)

Q.2 How many vacancies intended to be filled?

(within 1 year)

(in the 2nd and the 3rd year)

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Q.3 Please provide some details for these vacant positions within 1 year, in the 2nd and the 3rd year (Same job titles with different jobs details such as the years of working experience, educational level and monthly basic salary should be treated as different position)

Position 1: Position 2: Position 3: Position 4: Q.3(a) Name of the position: Name of the position: Name of the position: Name of the position:

Q3(b) Number of vacancies:

(filled within 1 year)

(filled in the 2nd and/

or the 3rd year)

Number of vacancies:

(filled within 1 year)

(filled in the 2nd and/

or the 3rd year)

Number of vacancies:

(filled within 1 year)

(filled in the 2nd and/

or the 3rd year)

Number of vacancies:

(filled within 1 year)

(filled in the 2nd and/

or the 3rd year)

Q.3(c)

To fill the existing vacancy

To meet future local business expansion

To meet future overseas business expansion

Others (Please specify): Others (Please specify):

To fill the existing vacancy

To meet future local business expansion

To meet future overseas business expansion

Others (Please specify):

Reasons for recruitment (You may choose more than one options):

Reasons for recruitment (You may choose more than one options):

To fill the existing vacancy

To meet future local business expansion

To meet future overseas business expansion

Others (Please specify):

To fill the existing vacancy

To meet future local business expansion

To meet future overseas business expansion

Reasons for recruitment (You may choose more than one options):

Reasons for recruitment (You may choose more than one options):

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Position 1: Position 2: Position 3: Position 4: Q.3(d) Job level:

Managerial/ Professional1

Associate Professional2

Others3

Job level:

Managerial/ Professional1

Associate Professional2

Others3

Job level:

Managerial/ Professional1

Associate Professional2

Others3

Job level:

Managerial/ Professional1

Associate Professional2

Others3

Q.3(e) Mode of position:

Permanent4

Contractual (at least 1 year)

Contractual (at least 60 days but less than 1 year)

Temporary5 (less than 60 days

Mode of position:

Permanent4

Contractual (at least 1 year)

Contractual (at least 60 days but less than 1 year)

Temporary5 (less than 60 days)

Mode of position:

Permanent4

Contractual (at least 1 year)

Contractual (at least 60 days but less than 1 year)

Temporary5 (less than 60 days

Mode of position:

Permanent4

Contractual (at least 1 year)

Contractual (at least 60 days but less than 1 year)

Temporary5 (less than 60 days)

1 It covers those who are responsible for planning/ formulating business policies or making day-to-day business/ professional/ operational decisions. 2 It covers those whose main duties are to provide professional and/ or technical support to the professionals. 3 It includes all the positions other than Managerial/ Professional and Associate Professional. 4 It means that no fixed duration is specified in the employment contract. 5 Excluding employment on an internship/ placement/ apprenticeship basis .

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Position 1: Position 2: Position 3: Position 4: Q.3(f) Required/ preferred relevant years of

working experience:

< 1 year

1 year –< 3 years

3 years –< 5 years

5 years or above

Required/ preferred relevant years of working experience:

< 1 year

1 year –< 3 years

3 years –< 5 years

5 years or above

Required/ preferred relevant years of working experience:

< 1 year

1 year –< 3 years

3 years –< 5 years

5 years or above

Required/ preferred relevant years of working experience:

< 1 year

1 year –< 3 years

3 years –< 5 years

5 years or above

Q.3(g) Required/ preferred educational level:

Degree or above

Post-secondary6

Craft level7

Secondary Level or below8

Required/ preferred educational level:

Degree or above

Post-secondary6

Craft level7

Secondary Level or below8

Required/ preferred educational level:

Degree or above

Post-secondary6

Craft level7

Secondary Level or below8

Required/ preferred educational level:

Degree or above

Post-secondary6

Craft level7

Secondary Level or below8

6 Including certificate, diploma, higher diploma, sub-degree or equivalent. 7 It refers to the craft courses and apprenticeship offered by vocational training institutes. For example, Clothing Industry Training Council, Construction Industry Council and Employment Retraining Board. 8 Including matriculation and Project Yi Jin.

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Position 1: Position 2: Position 3: Position 4: Q.3(h) Specific skills required: Specific skills required: Specific skills required: Specific skills required:

Q.3(i) Whether need to station in Mainland China or other places in future?

Yes (You may choose more than one options)

Mainland China

Others (Please specify):

No

Whether need to station in Mainland China or other places in future?

Yes (You may choose more than one options)

Mainland China

Others (Please specify):

No

Whether need to station in Mainland China or other places in future?

Yes (You may choose more than one options)

Mainland China

Others (Please specify):

No

Whether need to station in Mainland China or other places in future?

Yes (You may choose more than one options)

Mainland China

Others (Please specify):

No

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Position 1: Position 2: Position 3: Position 4: Q.3(j) Approximate monthly basic salary9:

< HK$10,000

HK$10,000 –< HK$15,000

HK$15,000 –< HK$20,000

HK$20,000 –< HK$25,000

HK$25,000 –< HK$30,000

HK$30,000 or above

Approximate monthly basic salary9: < HK$10,000

HK$10,000 –< HK$15,000

HK$15,000 –< HK$20,000

HK$20,000 –< HK$25,000

HK$25,000 –< HK$30,000

HK$30,000 or above

Approximate monthly basic salary9: < HK$10,000

HK$10,000 –< HK$15,000

HK$15,000 –< HK$20,000

HK$20,000 –< HK$25,000

HK$25,000 –< HK$30,000

HK$30,000 or above

Approximate monthly basic salary9: < HK$10,000

HK$10,000 –< HK$15,000

HK$15,000 –< HK$20,000

HK$20,000 –< HK$25,000

HK$25,000 –< HK$30,000

HK$30,000 or above

9 It refers to wage before deducting employee’s contribution to Provident Fund/ Mandatory Provident Fund. However, bonus, commission, overtime allowance, contract gratuity, good attendance bonus, tips and service charge and other allowance are excluded.

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Q.3(k) Any other considerations will be taken into account in choosing suitable candidates: (You can choose more than one options)

Hardworking Professional skills

Maturity/ Strong sense of responsibility Able to work independently

Enthusiasm Creative and dynamic thinking

Good communication skills Computer/ Information Technology Knowledge

Well-versed in written Chinese and English abilities Interpersonal skills for the workplace

Business/ marketing knowledge Management of staff/ staff supervision skills

Analytical and logical thinking Others (please specify):

Q.3(l) Expected recruitment difficulties: (You can choose more than one options)

General labour shortage Insufficient fresh graduates in relevant disciplines

Lack of applicants with relevant experience and training Applicant(s) refused to work on shift and/ or irregular working hours

Not able to meet applicants’ expected remuneration Keen competition among rivals for creative talents

Others (please specify):

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(B) Recruitment difficulties in the past 12 months

Q.4 Has your company ever encountered any recruitment difficulties in the past 12 months?

Yes (Continue Q.4 (a) to (j) for details of the vacant position(s) concerned)

No (Skip to Q.5)

Position 1: Position 2: Position 3: Position 4: Q.4(a) Name of the position: Name of the position: Name of the position: Name of the position:

Q.4(b) Job level:

Managerial/ Professional10

Associate Professional11

Others12

Job level:

Managerial/ Professional19

Associate Professional20

Others21

Job level:

Managerial/ Professional19

Associate Professional20

Others21

Job level:

Managerial/ Professional19

Associate Professional20

Others21

10 It covers those who are responsible for planning/ formulating business policies, making day-to-day business/ professional/ operational decisions. 11 It covers those whose main duties are to provide professional and/ or technical support to the professionals. 12 It includes all the positions other than Managerial/ Professional and Associate Professional.

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Position 1: Position 2: Position 3: Position 4: Q.4(c) Mode of position:

Permanent13

Contractual (at least 1 year)

Contractual (at least 60 days but less than 1 year)

Temporary14 (less than 60 days)

Mode of position:

Permanent22

Contractual (at least 1 year)

Contractual (at least 60 days but less than 1 year)

Temporary23 (less than 60 days)

Mode of position:

Permanent22

Contractual (at least 1 year)

Contractual (at least 60 days but less than 1 year)

Temporary23 (less than 60 days)

Mode of position:

Permanent22

Contractual (at least 1 year)

Contractual (at least 60 days but less than 1 year)

Temporary23 (less than 60 days)

Q.4(d) Required/ preferred relevant years of working experience:

< 1 year

1 year –< 3 years

3 years –< 5 years

5 years or above

Required/ preferred relevant years of working experience:

< 1 year

1 year –< 3 years

3 years –< 5 years

5 years or above

Required/ preferred relevant years of working experience:

< 1 year

1 year –< 3 years

3 years –< 5 years

5 years or above

Required/ preferred relevant years of working experience:

< 1 year

1 year –< 3 years

3 years –< 5 years

5 years or above

13 It means that no fixed duration is specified in the employment contract. 14 Excluding employment on an internship/ placement/ apprenticeship basis.

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Position 1: Position 2: Position 3: Position 4: Q.4(e) Required/ preferred educational level:

Degree or above

Post-secondary15

Craft level16

Secondary Level or below17

Required/ preferred educational level:

Degree or above

Post-secondary24

Craft level25

Secondary Level or below26

Required/ preferred educational level:

Degree or above

Post-secondary24

Craft level25

Secondary Level or below26

Required/ preferred educational level:

Degree or above

Post-secondary24

Craft level25

Secondary Level or below26

Q.4(f) Whether any candidate ever applied for this position?

Yes (Continue Q.4(g))

No (Skip to Q.4(h))

Whether any candidate ever applied for this position?

Yes (Continue Q.4(g))

No (Skip to Q.4(h))

Whether any candidate ever applied for this position?

Yes (Continue Q.4(g))

No (Skip to Q.4(h))

Whether any candidate ever applied for this position?

Yes (Continue Q.4(g))

No (Skip to Q.4(h))

15 Including certificate, diploma, higher diploma, sub-degree or equivalent. 16 It refers to the craft courses and apprenticeship offered by vocational training institutes. For example, Clothing Industry Training Council, Construction Industry Council and Employment Retraining Board. 17 Including matriculation and Project Yi Jin.

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Position 1: Position 2: Position 3: Position 4: Q.4(g) Reasons for unsuitability: Reasons for unsuitability: Reasons for unsuitability: Reasons for unsuitability:

Q.4(h) Whether need to station in Mainland China or other places in future?

Yes (You may choose more than one options)

Mainland China

Others (Please specify):

No

Whether need to station in Mainland China or other places in future?

Yes (You may choose more than one options)

Mainland China

Others (Please specify):

No

Whether need to station in Mainland China or other places in future?

Yes (You may choose more than one options)

Mainland China

Others (Please specify):

No

Whether need to station in Mainland China or other places in future?

Yes (You may choose more than one options)

Mainland China

Others (Please specify):

No

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Position 1: Position 2: Position 3: Position 4: Q.4(i) Monthly basic salary 18 intended to

offer: < HK$10,000

HK$10,000 –< HK$15,000

HK$15,000 –< HK$20,000

HK$20,000 –< HK$25,000

HK$25,000 –< HK$30,000

HK$30,000 or above

Monthly basic salary27 intended to offer:

< HK$10,000

HK$10,000 –< HK$15,000

HK$15,000 –< HK$20,000

HK$20,000 –< HK$25,000

HK$25,000 –< HK$30,000

HK$30,000 or above

Monthly basic salary27 intended to offer:

< HK$10,000

HK$10,000 –< HK$15,000

HK$15,000 –< HK$20,000

HK$20,000 –< HK$25,000

HK$25,000 –< HK$30,000

HK$30,000 or above

Monthly basic salary27 intended to offer:

< HK$10,000

HK$10,000 –< HK$15,000

HK$15,000 –< HK$20,000

HK$20,000 –< HK$25,000

HK$25,000 –< HK$30,000

HK$30,000 or above

18 It refers to wage before deducting employee’s contribution to Provident Fund/ Mandatory Provident Fund. However, bonus, commission, overtime allowance, contract gratuity, good attendance bonus, tips and service charge and other allowance are excluded.

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Position 1: Position 2: Position 3: Position 4: Q.4(j) Level of confidence in filling in the

vacant position in the next 12 months:

Very confident

Confident

Neutral

Less confident

Not confident at all

Level of confidence in filling in the vacant position in the next 12 months:

Very confident

Confident

Neutral

Less confident

Not confident at all

Level of confidence in filling in the vacant position in the next 12 months:

Very confident

Confident

Neutral

Less confident

Not confident at all

Level of confidence in filling in the vacant position in the next 12 months:

Very confident

Confident

Neutral

Less confident

Not confident at all

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(C) Training opportunities to employees

Q.5 Is there any on-the-job training offered to your staff currently or over the past 12 months?

Yes (Continue Q.6)

No (Skip to Q.9)

Q.6 What type(s) of training opportunity(ies) do/ does your company offer to your staff? (You may choose more than one options)

Seminars or Workshop(s)

Local courses organized by third party(ies)

On-the-job coaching

Others (please specify):

Q.7 Generally speaking, how long does this on-the-job training last for?

Less than 1 day

1 day –< 7 days

7 days –< 14 days

14 days –< 30 days

30 days or above (Please specify):

Q.8 What is/ are the reason(s) for offering the training to your staff?

(You may choose more than one options)

He/ She/ They do(es) not possess part of the required knowledge/ skills

To enhance the knowledge/ skills required in the workplace

The knowledge/ skills acquired from the training are beneficial to the staff’s career development/ advancement

Others (please specify):

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(D) Future plan to recruit local fresh graduates (creative industries-related disciplines) in the next 12 months

Q.9 Does your company have any plan to recruit local fresh graduates of creative industries-related disciplines in the next 12 months?

Yes (Skip to Q.11)

No (Continue Q.10)

Not yet decided (Skip to Q.14)

Q.10 What is/ are the reasons for not recruiting local fresh graduates? (You may choose more than one options)

Lack of concrete working experience

Perceived poor working attitude

Lack of international horizon/ exposure

Lack of interpersonal/ social networking skills

Others (please specify):

Q.11 What is/ are the reasons for recruiting local fresh graduates?

(You may choose more than one options)

Possess creative ideas/ think out of the box

Familiar with local market/ trend

Willing to take up additional tasks

Higher level of expertise

Possess up-to-date knowledge/ skills

Lower cost

Future market positioning will focus on local young people

Past good experience in recruiting local fresh graduates

Higher adaptability to new things/ Willing to learn new things

Others (please specify):

Skip to Q.14

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Q.12 What are the vacant position(s) to be offered to the local fresh graduates?

Q.13 What are the approximate monthly salaries offered to the local fresh graduates?

< HK$10,000

HK$10,000 –< HK$15,000

HK$15,000 –< HK$20,000

HK$20,000 or above

Not yet decided

Q.14 Does your company have any plan to offer internships/ placements/ apprenticeship opportunities to local tertiary institutes students in the next 12 months?

Yes

How many? (internship/ placement) (apprenticeship)

No (Skip to Q.16)

Not yet decided (Skip to Q.16)

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Q.15 Reasons for providing internship/ placement/ apprenticeship opportunities:-

(You may choose more than one options)

To absorb more creative ideas/ think out of the box ideas

Make the working environment energetic

Meet short-term/ temporary business/ operational needs

Help nurture talents for Hong Kong’s creative industries

Past fruitful experience in providing internships/ placements/ apprenticeships

Have participated in collaboration programmes organized by local tertiary institutes

To select some students with outstanding performance for future long-term employment

Others (please specify):

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(E) Future business outlook/ expectation

Q.16 How do you perceive the future business outlook?

Very optimistic

Optimistic

Neither optimistic nor pessimistic (Neutral)

Pessimistic

Very pessimistic

Q.17 Will your company plan to make any salary increment in the next 12 months?

Yes On average, how large is the planned salary increment? %

No

Not yet decided

Q.18 Please suggest some factors which would support your company’s future local manpower demand: (You may choose more than one options)

More business opportunities brought to Hong Kong creative industries due to the launch of “One Belt, One Road” by the Central Government

More liberalisation measures for development of creative industries and business opportunities in the Mainland China market through Closer Economic Partnership Arrangement (CEPA)

Enormous market opportunities will be generated since Mainland China will be one of the largest advertising market in the world

Expected increase of consumption of creative goods generated by the lax of one-child policy in Mainland China

The rising prevalence of mobile devices creates huge market for digital advertising and/ or new media

Wish to expand Hong Kong’s operation since Hong Kong has a well-established laws on protection of intellectual property

More business opportunities generated by the growing popularity of local design brands

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The Government will promote collaboration between fashion design and the clothing industry

Broader international exposure for local designers since the Government is committed to provide subsidies to local young designers and design graduates in undertaking internship or furthering their studies overseas

Government’s financial support in encouraging more local film production, promoting film appreciation among students and young people to build up audiences, showcasing and promoting the brand of “Hong Kong Films” in the Mainland, Taiwan and overseas markets

Others (please specify):

Q.19 Please suggest some factors which would limit your company’s future local manpower demand: (You may choose more than one options)

The sluggish economy and uncertain monetary policies in United States

Eurozone debt crisis

The establishment of free-trading zone between China and South Korea as well as China and Australia in 2015 weaken the competitiveness of Hong Kong’s creative industries

Perceived increasing office rental and labour costs

Lack of public awareness towards creative products/ services

Lack of government infrastructure and/ or financial support

Not enough office space to accommodate additional staff

Keen competitions due to the increasing number of entrants in local market

Lack of international exposure and horizon for local industries practitioners and graduates

Perceived further market contraction in the near future

Intend to relocate Hong Kong’s operation to other places

Anticipated decreasing demand for high-end goods (e.g. accessories, handbags, jewellery and leather goods) due to the declining number of inbound travellers.

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Keen competition from nearby overseas creative industries, e.g. Taiwan, Singapore and South Korea

The skills/ knowledge possessed by existing practitioners do not match with my company’s business/ operational need.

Others (please specify):

Q.20 Regarding the creative sector in which your company pertains to, is/ are there any job skill(s) and position(s) which you expect are highly sought in the next 3 years?

Yes (Please specify):

Job skills:

Positions:

No

Not sure

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(F) General profiles of a company

Q.21 How many persons (including you) are working in Hong Kong offices at present?

(full-time basis19) (part-time basis)

Q.22 Please provide the number and positions of the current full-time staff in your company by job level and monthly remuneration20?

(A) Managerial/ Professional21

Monthly remuneration Number of staff Position(s) involved

Less than HK$10,000

HK$10,000 –< HK$20,000

HK$20,000 –< HK$30,000

HK$30,000 –< HK$40,000

HK$40,000 –< HK$50,000

HK$50,000 or above

19 Including those employed on internship/ placement/ apprenticeship basis. 20 Including employee’s contribution to Provident Fund/ Mandatory Provident Fund, bonus, commission, contract gratuity, overtime allowance, good attendance bonus, tips and service charge and other allowance if applicable. 21 It covers those who are responsible for planning/ formulating business policies or making day-to-day business/ professional/ operational decisions.

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(B) Associate Professionals22

Monthly remuneration Number of staff Position(s) involved

Less than HK$10,000

HK$10,000 –< HK$20,000

HK$20,000 –< HK$30,000

HK$30,000 –< HK$40,000

HK$40,000 –< HK$50,000

HK$50,000 or above

(C) Others23

Monthly remuneration Number of staff Position(s) involved

Less than HK$10,000

HK$10,000 –< HK$20,000

HK$20,000 –< HK$30,000

HK$30,000 –< HK$40,000

HK$40,000 –< HK$50,000

HK$50,000 or above

Q.23 When did you company (only limited to Hong Kong’s operation) establish?

Year:

22 It covers those whose main duties are to provide professional and/ or technical support to the professionals. 23 It includes all the positions other than Managerial/ Professional nor Associate Professional.

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Q.24 How many office(s)24 for Hong Kong’s operation?

1

2

3 or above

Q.25 What is the total internal floor area of the offices in Hong Kong’s operation?

1 –< 300 sq. ft

300 sq. ft –< 600 sq. ft

600 sq. ft –< 900 sq. ft

900 sq. ft –< 1 200 sq. ft

1 200 sq. ft –< 1 500 sq. ft

1 500 sq. ft or above

Q.26 What is the approximate annual turnover of your company for Hong Kong’s operation in 2015? (in Hong Kong Dollars)

Less than HK$400,000

HK$400,000 –< HK$600,000

HK$600,000 –< HK$800,000

HK$800,000 –< HK$1 million

HK$ 1 million –< HK$ 2 million

HK$ 2 million –< HK$ 5 million

HK$ 5 million –< HK$ 20 million

HK$ 20 million –< HK$ 50 million

HK$ 50 million or above

24 Including the office space for storage (i.e. warehouse)

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Q.27 What is the approximate percentage share of the businesses from non-Hong Kong markets out of the

overall annual turnover in 2015?

%

Q.28 Does your company have any office(s) in Mainland China, Macau, Taiwan and overseas?

Yes (You may choose more than one options)

In Mainland China

In Macau

In Taiwan

Other places, please specify:

No

Contact Information

Company:

Address:

Contact Person:

Contact Telephone Number:

Contact email:

Thank you very much for your invaluable time spent in completing this questionnaire.

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