Taking Charge of Change – Surfing the waves of

change

Kersten EnglandChief Executive, City of York

Council

A bit about me

• Chief Executive of City of York Council• Background in • equalities, organisational development• communities• central/ local Government

•Belief in agency of individuals and communities•Necessity of respect and collaboration

Our Context – Paradigm Shift

From ‘paternalistic’

and ‘benevolent’ To catalyst

and facilitator

Two Overriding Priorities

….And for the Organisation

•City of Enterprise•Resilient, capable communities

•Innovative•Entrepreneurial•Resident focussed

Organisational Development Agenda

•Structural change

•Investment in leadership

•Mature, professional relationships

Organisational Development Agenda

•Investment in communication

•Recognising and celebrating contributions and excellence

•Crowd-sourcing ideas

First Fruits•Co-producing the future – developing a co-operative library service

•Each one teach one on the service to city programme

•Utilising untapped skills

First Fruits•GeniUS ideas

•Closing the digital divide

•Corporate Social Responsibility

•# TeamYork

Things I have learnt / am learning

•Find ‘True North’

•Develop strong narrative

•Conscious constant articulation

•Unlock potential

•Co-create / produce

Things I have learnt / am learning

•Honour the past•Dissent•Hurt•Create safe uncertainty•Work in the circle of influence•Rest, recuperate•Celebrate

800 Years of the City of York