SUPPORT HEALTH MENTAL · Prachi Vaish, Snigdha Sharma, Syeda Tasneem, Shivani Chauhan, Rincy...
Transcript of SUPPORT HEALTH MENTAL · Prachi Vaish, Snigdha Sharma, Syeda Tasneem, Shivani Chauhan, Rincy...
MENTALHEALTH
SUPPORTA SIMPLE VOLUNTEER INITIATIVE
Next four weeks, India will see adramatic rise in anxiety andstress related problems
Putting a burden general helplines
Which are staffed by volunteers whomight not have adequate knowledge andtraining on mental health issues, andinadequate support to end user
& overburdening groups working in silos
Groups of psychologists or mental healthprofessionals are organising themselves to support,leading to fragmented approach and compromisedprivacy of counselors
We are aggregating this under asingle platform - delivered onphone / chat powered by a chatbot
One point of contact for callers
Dont have to call multiple numbers in case theyare note able to get help. Follow up and call back to same team Multiple modes of contact
Structured, triaged process for therapists
All calls are triaged by trained volunteers onmental health issues Allocated based on availability Reduced therapist stress
Call or TextAnytime
One Number
One Chat Box
HOW ITWORKS
Calls are routed viapredetermined protocal - startingfrom trained frontline volunteers,filtered and transferred to expert
psychologists
VolunteersTrained TeamHandle first level queries
CounselorsExperienced professionals allocating2 hrs/day.Do sessions of approx 15 mins
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Psychologists & Volunteers (100+)Prachi Vaish, Snigdha Sharma, Syeda Tasneem, Shivani
Chauhan, Rincy Verghese, Rochelle Gomes, SanamDevidasani and many more .....
WHO IS ONBOARD?
HOW IS THIS DIFFERENT?
Every volunteer is trained onbasic mental health issuesand is monitored to preventharm by senior counselors
Volunteer counselors are notoverburdened and can allocated timebalancing their mental wellbeing,without compromising their privacy
Callers get access to largepool of counselors and will bepassed on to other networksof partners when needed
LAUNCH PLAN
Go live on 2nd April 2020
Expand team of counselors to 60 toprovide adequate coverage (from7am to 10pm)
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Publicise service via partners andaligned helplines across the country03
STRESSED? CALL-844 844 9428 TALK TO OUR COUNSELORS
A PUBLIC SERVICE INITIATIVE SUPPORTED BY
PUBLIC COMMUNICATION
7 AM TO 10 PM DAILY (APRIL 2ND 2020 ONWARDS) CALLS RESTRICTED TO 15 MINS PER CALLER
EMPLOYERS (100+)Would you like to offermental health supportto your employees?
PARTNER WITH US
NONPROFITSDo you want to offermental health supportto your beneficiaries?
GIG ECONOMYProvide emotionalsupport to yourpartners/riders
RUN A HELPLINE?Partner with us tohand off queries toeach other
HAVE AN APP?Talk to us to deliveremotional support (in-app) to your clients
OTHER WAYS TO PARTNERSocial media partnersFunding partnersTraining partners
WRITE TO SANAM - [email protected]