Supply Chain Today Jan12

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Supply Chain Today January 2012 1

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"Supply Chain Today" is endorsed by the Council for Supply Chain Management Professionals (CSCMP), the Consumer Goods Council of SA (CGCSA), the Chartered Institute of Logistics & Transport SA (CILTSA), the SA Express Parcel Association (SAEPA), SAPICS, the Road Freight Association and SmartX.

Transcript of Supply Chain Today Jan12

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Supply Chain Today January 2012 1

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0861 61 61 61www.apcstoragesolutions.co.za

We

have

the

sol

utio

n fo

r al

l you

r st

orag

e ne

eds.

Live Pallet Racking

Push-Back Racking

Self Supported Warehouses

Lockers

Mezzanine Floors

Boltless Shelving

Conveyor Systems Mole Racking Complete Turnkey Solutions and Warehouse Designs

Storage Bins Mobile Shelving Mobile Racking

Light Duty Racking Slotted Angle Shelving

Live Picking Drive-in Racking

Automated Systems Cantilever Racking Pallet Racking

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January 2012

Contents

Proprietor and PublisherPROMECH PUBLISHINGTel: (011) 781-1401Fax: (011) 781-1403E-mail:[email protected] Website: www.promech.co.zaManaging Editor: Susan CustersDeputy Editor: Eleanor SeggieTrucking Editor: Raymond Campling

Advertising Sales:Lelanie DiamondProduction and event Manager: Zinobia DocratDTP: Donovan VadibaluAdministration and Circulation Manager: Catherine Macdiva

Printed by:Typo Colour PrintingTel: (011) 402-3468

The monthly circulation is 4 025

CopyrightAll rights reserved. No editorial matter published in Supply Chain Today may be reproduced in any form or language without written permission of the publishers. While every effort is made to ensure accurate reproduc-tion, the editor, authors, publishers and their employees or agents shall not be responsible or in any way liable for any errors, omissions or inaccuracies in the publica-tion, whether arising from negligence or otherwise or for any consequences arising therefrom. The inclusion or exclusion of any product does not mean that the publisher or editorial board advocates or rejects its use either generally or in any particular field or fields.

Cover Story4 Bringing Innovation to road transport

Cold Storage7 Tanker-Maker deviates to cold storage9 Reflections on a visit to Grocontinental

Racking & Shelving13 Second time around15 Cementing a Local Presence

17 Market Forum

Modelling23 Which Model Do I Use for my Supply Chain

Trucking27 Fast-forwarding with LPG29 Putting the Brakes on Fraud

Outsourcing31 New Logistics Company Launches32 Trend-tracking in Outsourcing

Market Forum — Supply35 Market Forum - Supply

Endorsing BodiesAfritag (div of Smart Card Society

CGCSA (Consumer Goods Council of SA)

CILTSA (Chartered Institute of Logistics & Transport: SA)

SAEPA (SA Express Parcel Association)

SAPICS (The Association for Operations Management of Southern Africa also mailed to:

CSCMP (Council of Supply Chain Management Professionals)

Featured on the cover:Scania, Tel: (011) 661-9600,

www.scania.co.za

0861 61 61 61www.apcstoragesolutions.co.za

We

have

the

sol

utio

n fo

r al

l you

r st

orag

e ne

eds.

Live Pallet Racking

Push-Back Racking

Self Supported Warehouses

Lockers

Mezzanine Floors

Boltless Shelving

Conveyor Systems Mole Racking Complete Turnkey Solutions and Warehouse Designs

Storage Bins Mobile Shelving Mobile Racking

Light Duty Racking Slotted Angle Shelving

Live Picking Drive-in Racking

Automated Systems Cantilever Racking Pallet Racking

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COVER STORY

S cania has been at the forefront of tech-nological development in truck engines, drivetrains and chassis design for decades. Its famous V8 engine has powered its extra

year Scania introduced the R730 V8 – at 730 horsepower, the most powerful production truck in the world.

Scania Southern Africa enjoys the fullest support from the Swedish parent and its global network of plants, and also shares its values – pride and trust in the brand, and the unified philosophy of Customer First, Respect for the Individual, and Quality.

The birth of the companyScania’s presence in South Africa began in the

Bringing Innovation to Road Transport

About to launch its Euro6 trucks on the world market

With its reputation for reliability and economy built over nearly a century, Scania has extended these attributes to

a growing family of customers spread across the width and breadth of the African subcontinent.

heavy trucks for over 40 years. The company pioneered ethanol-fuelled vehicles which can justifiably boast among the lowest fuel consump-tion and emissions in the world and is about to launch its Euro6 trucks on the world market.

The new Scania R-Series truck range won the Truck of the Year award in 2010, and the same

1960s with Malcomess, a local distributor and manufacturer of agricultural equipment. The company struck a deal with Scania AB to sup-ply Scania engines for Case tractors assembled in South Africa. In the 1970s Malcomess was awarded a franchise to import and distribute Scania trucks in the country.

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COVER STORY

The 1980s saw growing trade embargoes, sanc-tions and disinvestment, with many international companies leaving South Africa, including Scania. During this period, Saab Scania trucks were built in a privately owned assembly plant in Botswana, some of these brought into South Africa by a local import company.

Following the 1994 elections in South Africa, Scania AB bought the company and changed its name to Scania South Africa. It began operations from a small depot in Elandsfontein housing its head office, workshop, parts warehouse, training centre and assembly plant.

The same year, Scania Sweden took over an independent workshop in Cape Town and also set up small workshops in Durban, Kimberley and Vryheid.

Scania’s operations progressed swiftly with new Scania operations appearing at a rate of about one a year, in Aeroton – now its head office – Germiston, Alrode, Nelspruit, Bloemfontein, Middelburg and Pretoria. The Vryheid workshop moved to a new facility in Richards Bay and the Middleburg and Cape Town branches moved into two superb new facilities in 2011.

Scania Southern Africa also expanded its reach and influence into export markets in sub-Saharan Africa. Swedish-owned branches were established at Windhoek, Walvis Bay and Tsumeb in Namibia; Gaborone and Francistown in Botswana, and Dar Es Salaam in Tanzania.

In addition to these Swedish-owned, South African-run facilities, Scania Southern Africa also supports Scania franchise dealers in Angola, Malawi, Mozambique, Zambia and Zimbabwe.

Connecting with customersGrowing market share is a vital activity for any business, and Scania pursues this ambition with overt respect and humility. For several years it has taken part as an exhibitor at the Nampo Harvest Day Festival, the agricultural show held annually in Bothaville, Free State. This year it handed over to a customer the 10 000th Scania vehicle delivered in southern Africa. Scania has secured its exhibition space at Nampo for as long as it chooses to participate.

The company has also faithfully exhibited at the last biennial Johannesburg International Motor Shows, and the Auto Africa show before them, at Nasrec in Johannesburg. At this year ’s show, the 28 000th Scania vehicle delivered in sub-Saharan Africa was handed over to its owner: the G380 8x4 tipper will operate at a mine in Botswana. The Scania exhibition at this year ’s JIMS show also hosted the fabulous 1 000hp Red Pearl, a customised topless truck created by legendary Swedish builder Sven-Erik Bergendahl, better known as ‘Svempa.’

Scania’s ‘Test and Drive’ programme is growing in popularity. Regional fleet owners and operators are invited to test drive various Scania products, where they can experience features such as the Opticruise automatic transmission and the retarder system in operation.

Corporate responsibility Like its Swedish parent, Scania Southern Africa is actively involved in all issues related to the transport sector. The most important are undoubt-edly road safety and the environment.

In 2010, Scania won the Industry Leader category of the Green Supply Chain Awards for its ethanol fu-elled bus on trial with the City of Joburg. The award also recognised Scania’s efforts to reduce emissions with the Euro4 buses sup-plied to Johannesburg’s BRT system.

In addition, Scania spon-sored four Euro4 buses which transported del-egates to and from the COP 17 international cli-mate change conference in Durban during November and December, and the company exhibited at the event its ethanol powered bus as part of a display at the Swedish Pavilion.

With regard to training initiatives, Scania’s Train-ing Academy at its Aeroton head office performs a multiple role, training Scania apprentices and technicians in the proper maintenance of Scania products; training customer drivers to drive their Scania vehicles safely and efficiently, and career development training for Scania personnel. People attending the academy come from as far afield as Tanzania.

Safety firstScania is a partner sponsor of the road safety campaign Stay Alert Stay Alive along with Pick n Pay, Avis, BP and other companies, and regularly takes part in various educational and awareness programmes. These activities are aimed at teaching school children the fundamentals of road safety in fun and exciting ways.

Primary themes taught to learners include the perils of alcohol and cellphone use while driving, along with vehicle roadworthiness, speeding and pedestrian safety.

The 28 000th Scania vehicle delivered in sub-Saharan Africa was handed over

Winston Muir of Scania South Africa pictured at the 2010 Green Supply Chain Awards evening

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Scania also produces road safety TV inserts regularly aired on SABC TV channels. On two recent projects, Scania attended a road safety ‘Call to Action’ in KwaZulu-Natal organised by the national Department of Transport. Scania also organ-ised a driver health and road safety awareness campaign in Namibia in partnership with its Namibian branch and traffic authorities in that country. It regularly holds similar events at transport hubs in South Africa.

The Driver of the Year and Top Team competitions are two of Scania’s premier events in South Africa. All Scania customer drivers are eligible for the DOTY competition, which comprises a section each for truck drivers and bus drivers. The Top Team competition tests the capabilities of workshop tech-nicians at all Scania branches in southern Africa.

Road transport will remain a sig-nificant contributor to the regional economy and Scania will be part of the contribution, respectfully and responsibly, all the way.Tel: (011) 661-9600, www.scania.co.za

M u l t i p l e wins Nampak, Africa’s largest packaging group, won a total of 14 awards at the 2011 Gold Pack Awards during a glittering ceremony held in Cape Town in October 2011. The Nampak Group won ten gold medals, three Best in Category awards, and the prestigious Star of Africa award.

Regarded as South Africa’s premier packaging awards programme, the Gold Pack Awards is a biennial competition that recognises leading design innovation in the packaging industry, and offers development teams the opportunity to showcase their best packaging solutions.

Nampak’s ten gold medals were awarded across numerous categories, displaying the group’s effectiveness in diverse specialist areas. In the Food category, Nampak Cartons & Labels’ Nola Bobtail carton, Nampak Flexible’s Simba Doritos crisps bag and Nampak Research & Development’s internally printed food can ends all earned gold medals.

In the Transit category, Nampak Flexible’s 10 Litre lard dispensing bag and Nampak Megapak’s lightweight bread tray developed for Sasko also delivered gold medals.

Wrapping it up for Africa’s packaging

giant was the Star of Africa award (Best in Category) for Nampak Hunyani Corrugated’s Lake Harvest Tilapia shipper as the best pack produced by an African operation outs ide of South Africa.

Pictures:

Best in Categor y: Transit – Bumbo baby seat carton by Nampak Cartons & Labels

Best in Categor y: Export – Camelthorn carton by Nampak Cartons & Labels

Best in Category: Promotional – Castle Lager family pack by Nampak Cartons & Labels, Nampak Corrugated and

Nampak DivFood

Best in Category: Star of Africa – Lake Harvest Tilapia shipper by Nampak Hunyani Corrugated

COVER STORY

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COLD STORAGE

Tanker-Maker Deviates To Cold Storage

Worcester-based GRW Engineering has a new line of refrigerated semi-trailers on offer, a different focus for its core

road tanker manufacturing business.

T he company saw an opportunity to supply chassis-less re-frigerated trailers to the Southern African market, following the same quality standards offered overseas.

Standard features pushing the industry standards envelope, include high pressure polyurethane foam injected panels without voids, cavities or delamination and with superior insulation. An in-tegrated structural framework is made out of extruded aluminium, ensuring superior strength and durability, while the fully-welded,

heavy-duty, extruded aluminium floor is rated to nine tons.

A patented EasyCon Hella wiring system and epoxy sealed Hella LED lights ensure durability and ease of maintenance. Two recessed stainless steel cargo rails with four heavy-duty, galvanised shoring poles are also fitted.

A foreign affairGRW has entered into an agreement with China International Marine Containers (CMIC) for the

supply of the polyurethane-injected insulation panels, which will be used in combination with other components and mechanical gear for the assembly of the semi- trailers. GRW’s engineers and technicians supervise assembly in their Worcester facilities.

Asked why a Chinese supplier was chosen for the insulation panels and not a South African company, GRW CIMC product executive Fanie Roux says, “These types of panels cannot be bought locally due to the extremely high capital costs required to manufacture panels in this particular way.” But how geared is the trailer for the local market?

“Longevity, payload and insulation properties are extremely important in this environment, and we are convinced that the product that we offer will exceed expectations in this regard,” replies Fanie.

As far as longevity is concerned, extremely strong and durable injection moulded panels bear the test of time. There are no wooden structural members, only aluminium and galvanised steel structural members and the substructure is hot dipped galvanised providing excellent corrosion resistance. The trailer also has very good weight distribution, due to the chassis-less design, with an equally good payload.

A hot dipped galvanised steel support frame is used for the refrigeration unit, with embedded support rails in the roof for a rear evaporator.

The trailers have 600mm-high, all round, heavy duty, extruded aluminium internal scuff protec-Fanie Roux

High pressure polyurethane foam injected panels without voids, cavities or delamination and with superior insulation

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tion fully welded to the floor, with no exposed fasteners and fully leak-proof. A super-strong

(6mm box sections) stainless steel rear frame has specially moulded polyurethane impact rubbers for enhanced protection. Heavy duty Furgocar stainless steel lock rods and hinges add to the mix.

In terms of safety, the trailer has an EBS Braking system standard and a fuel standard wiring system. Efficient insulation results in lower running time for the refrigeration unit and low running costs in total.

“Although there are no specific design standards as far as Reefer trailers are concerned, GRW is accustomed to de-sign and build according to international standards and codes as its main product lines are tankers used to carry dangerous goods,” says Fanie. These same design standards will be applied to designs and tests on Reefer trailers.

The company’s service branches in Jo-hannesburg, Cape Town, Worcester and Paarl will provide after-sales and support services.

First deliveryGRW has delivered 20 of these trailers to Imperial Logistics’ offices in Cape Town, Johannesburg and Tzaneen. The trailers were selected for their payload, superior strength and insulation properties, build quality and because the design addresses most of their application-specific problem areas. The company is hopeful that more trailers will be ordered from Imperial in future and has signed other delivery contracts with other clients.

So far, 2012 bodes well for GRW. “As far as volumes are concerned, there are many Reefer trailers that are in a very poor condition and will have to be replaced for clients to be able to stay competitive,” concludes Fanie.

GRW Fanie Roux Tel: 023 348 6300 [email protected]

COLD STORAGE

Longevity, payload and insulation properties are extremely important

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COLD STORAGE

S tarted originally as a transport business some 70 years ago, Grocontinental entered the cold storage business after doing a storage deal with Muller, a German yoghurt

company in 1990. Frozen storage space soon followed, resulting today in what must be one of the UK’s largest multi temperature distribution companies. Grocontinental’s transport fleet has 56 tractor units and 120 refrigerated trailers which operate throughout the UK and Europe.

The operation is controlled by an on-line management system which allows customers to have full visibility of where their stock is throughout the supply chain. In line with several other large distribution companies, Grocontinental undertakes additional specialist services for its customers including blast freezing and cheese cutting. It also has a state-of-the-art ingredient sorting, relabeling and packing operation on the same site.

Size mattersWhen it comes to cold storage, size matters. As another UK operator said earlier this year at

the RWTA conference in Tasmania, a 15 000 pallet freezer room requires only marginally less electricity than a 30 000 pallet facility to run at temperature as long as both rooms only have one door.

In South Africa, while our stores are getting bigger, the full potential of size has yet to be realised. We have been blessed, or perhaps, “cursed” with cheap electricity for so long that we tend to

The sheer size of Grocontinental’s distribution centre can only be fully appreciated from the air

Reflections on a Visit to Grocontinental

Visiting a

120 000 pallet

cold store in

a rural setting

near the

Welsh border

provoked some

comparisons

with South

African

cold stores,

sys James

Cunningham of

Barpro.

In some cases even strip curtains are considered unnecessary

James Cunningham

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COLD STORAGE

concentrate on capital cost rather than long term efficiency when designing our stores.

Consider cold store doors. At Grocontinental I looked at a new Eiger door, manufactured in the UK by Union Industries. In South Africa, doors are still designed primarily as a security measure while in the UK the primary objective is to prevent the ingress of warm moist air. The first difference with the Eiger door is size. It has been designed for stand-on powered pallet jacks, not, as in South Africa, for reach trucks with 4.5 metre masts.

In the UK, reach trucks have their own door which is only used to allow access to the battery bays and maintenance areas. Smaller openings for moving pallets result in less moisture getting in. But that is only the start.

Always openThe Eiger door has a double skinned vertical canvas “blade”. The blade opens rapidly when

the pallet jack crosses a magnetised loop in the floor and closes on a timer. In South Africa, with some notable exceptions, we still use solid night doors which are left open all day with the only barrier to incoming moisture being plastic strip curtains, which often have what I call a Cape Flats grin. In some cases even strip curtains.

The Eiger door isn’t just a high speed door, as warm dry air from a dehumidifier also circulates through the centre of the blade, side columns and top hood. This prevents ice build-up. While air driers do consume electricity themselves, European cold stores have long understood that this energy cost is far less than frequent evaporator defrosts. Indeed, in South Africa, the development of the evaporator pod was a tacit acceptance that cold store doors were always going to be left open. In the UK far more thought has been given to solving the underlying problem- preventing moisture from getting inside a freezer room in the first place.

Paperwork stageAt Reed Boardall Cold Storage in North Yorkshire, another leader in the UK industry, there are no

pods and some of the evaporators are only defrosted once a month. In fact, so good is their method of removing moisture in the airlocks that dust has become a problem, necessitating the installation of extractors. The facilities manager at Grocontinental, Paul Wood, feels that the lack of ice almost justifies the Eiger door on health and safety considerations alone.

Being still at what I call the “paperwork stage” of health and safety in South Africa, the potential safety risks of doorway ice still are not taken seriously and it is relatively common to see large chunks being removed from doorways using crowbars. This causes small cracks in the floor which moisture penetrates and then enlarges on freezing.

Barrier protectionFrom a maintenance perspective, in freezer stores with mobile racking, the mobile bases closest to an unprotected doorway will require the most attention. Some of the moisture in the incoming air sticks to the floor as ice. The wheels on the mobile bases slip on the iced rails as the co-efficient of friction is reduced.

Motors burn out, and forklifts are sometimes used to help the base along with predictable results. So the presence of mobiles is just another reason to ensure that the minimum moist air is allowed to enter a freezer room.

When I saw the extensive barrier protection around the Eiger door, my initial thought

It is relatively common to see large chunks being removed from doorways using crowbars

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On the inside of the Eiger door. Note the small amount of ice on the goalposts and the complete lack of ice on the floor

The lights stay onIn warehouse 17 at Grocontinental, the lights only came on as we walked down the aisle. In this chilled store they are controlled with movement sensors. In the freezers, the lights automatically come on when a mobile aisle is opened. Automatic light switching in local freezer stores has become more common although there are still some where the lights stay on, “twenty four seven.” The total energy cost consists of the lights themselves and of removing the resultant heat via the refrigeration system.

If a light fitting is rated at 400 watts then an additional 200watts will be required to remove the heat. One local freezer store with mobiles has 110 x 400 watt fittings burning continuously. These consume in total around 578,160 KWhrs per annum. By changing to energy efficient 250watt bulbs which only come on as required, the total energy cost can be reduced to 52,560 KWhrs, a reduction of 90%.

was that the drivers had to be even worse than their South African counterparts. It was explained that in a fast moving airlock situation, errors of judgement do occasionally occur. Quite apart from spending money to protect their investment, these doors cannot afford to be out of operation.

Can go higherStore height in UK cold stores continues to increase in line with the increased lifting capabilities of the reach trucks. At 13.5 metres high, Grocontinental’s stores represent the current UK industry standard. The reason behind going with a higher store is to reduce the footprint, increase efficiency and get a better return on the cost of what must be one of the most expensive floors around.

In South Africa, freezer stores are still being built as low as 7 metres with correspondingly large footprints in the belief that local reach truck drivers cannot be trained to put away pallets at height. The additional capacity of going 9 pallets high at Grocontinental, just shows how additional height can affect capacity.

Driver placing a pallet in the mobiles at Grocontinental. He then adjusted the pallet that was sitting crookedly to his left on the second level from the floor

COLD STORAGE

However I have no control over the operations staff

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Freezer stores in the UK latched on to this sort of saving pretty quickly after energy prices increased by up to 300% between 2003 and 2005. Here, we are still waking up to potential savings, although SARDA (Southern African Refrigerated Distribution Association) has established an energy benchmarking committee specifically for freezer stores. Initial comparisons have already shown that substantial savings can be made. When compared with UK stores like Reed Boardall, “efficient” South African freezers are still using almost double the KWhrs per cubic metre per year.

No controlThere is also a temptation to concentrate only on technical innovations that we can personally control. To improve the situation in South Africa, we must get every employee to understand and work towards the same objectives. I was sitting in a technical manager ’s Joburg office where he

COLD STORAGE

Freezer store staff cannot be trained and they will not be in the job for long anyway

explained what he was doing to save energy. On a camera monitor in his office, pallets were shown sitting in the freezer store’s ambient airlock. As they were still there at the end of our meeting I pointed this out as something that needed attention in order to save energy. “Yes, I know about that”, he said. “However I have no control over the operations staff.”

Compared with the likes of Grocontinental, South African freezer stores do not make anything like the same effort to train their staff. I suspect the reason for this lies in a belief that freezer store staff cannot be trained and they will not be in the job for long anyway. Paul told me that the productivity of each driver is monitored via the Warehouse Management System. We could do the same here but generally choose not to. Monitoring housekeeping standards inside our freezer stores does not have the same priority as at Grocontinental, although I was in a Johannesburg operation recently where one could literally “eat off the floor”.

Results will not be prettyGenerally we don’t encourage our supervisors to spend time inside the freezer rooms managing the drivers. Policing is a critical part of management. If we don’t enforce driving standards and properly investigate accidents where damage has occurred, then the drivers will do what they like inside the freezer and the results will not be pretty.

If we could only treat our freezer employees like Grocontinental treats theirs, then slowly the levels of rack and product damage would decrease and drivers would start to take pride in what they do. In a freezer where the reach trucks do not have heated cabs, the effects of cold on the human body must be understood. I am amazed at how little interest there is in this subject in South Africa, given the research which shows African people to be particularly poor at coping with extreme cold. Good protective clothing would certainly raise productivity and reduce damage.

Good BehaviourI watched a reach truck driver expertly placing a pallet in the mobiles at Grocontinental. He then adjusted another pallet in the same rack that for some reason was sticking out further than it should. This is exactly the sort of behaviour that we should be encouraging in South African freezer stores.

Barpro Storage, James Cummingham, Tel: (021) 552-9190, Email: [email protected], Email: [email protected], www.barprostorage.co.za, www.grocontinental.co.uk

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RACKING AND SHELVING

T he first thing that strikes you about their South Johannesburg office is the sports-friendly atmosphere, complete with soccer jerseys and other sports regalia adorning

the furniture and walls. You wouldn’t immediately guess that this family-run company buys, sells and installs mostly secondhand retail and industrial shelving, from bolt-on to gondola shelves, and everything in between.

Although they are experiencing a growth spurt and have a few aces up their sleeves for the local market, it’s clear from chatting to Daniel that they have a clear perception of their niche market and their strategy. “I get emailed daily from foreign companies offering new products that we can look at importing, but it's not necessary to go there. We’re very clear about our direction at the mo-ment,” he clarifies.

Supply and demand“We sell to and buy from basically anybody who has a need, from domestic, through industrial to supermarkets, retailers and wholesalers. Shelving Galore also has a relationship with certain well-established product suppliers who, when they are supplying new shelving to a retailer or wholesaler, will put them in touch with the client to buy the old shelving for a decent price. However, goods have to meet certain criteria and standards and if they are irreparable or unserviceable, clients will simply get scrap value for the items.

To boot, demand is increasing. “We're going from a small business into a medium enterprise. We've grown by 250% in the last year and a half, mostly because of our aggressive marketing and

Second Time AroundDemand for second-hand goods seems to be on

the up and this is no different in the racking and shelving market. ‘Supply Chain Today’

interviews Shelving Galore’s Daniel Petley to find out more about this market.

Sports regalia adorn the furniture and walls This family-run company buys, sells and installs mostly secondhand retail and industrial shelving

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RACKING AND SHELVING

our commitment to providing a friendly and ef-ficient service” he reveals. Aside from Shelving Galore’s main market in the Greater Gauteng area, and cross-border contracts in Africa, the company’s website channels about seven to ten enquiries a day.

Why should companies choose second hand goods over new? Daniel confidently replies, "When I show you what the second hand goods look like once I've refurbished them, you'll understand."

Site tourDaniel walks me through the facility, explaining that the grounds used to be the legendary “Uncle Charlie’s Roadhouse” and the recently built stor-age facility is used to stock huge quantities of different types of shelving and racking. What looks like scrap to the untrained eye is a wealth of goods. He walks me down one line of stalls and

Daniel Petley

The showroom is packed with anything from card stands to Euro-shelving

the reason behind the name ‘Shelving Galore’ is clear, with everything from supermarket shelves and tills to industrial racking in view.

With the busy motorway in the background, workers get stuck into refurbishments and two small supermarket owners are bargaining a deal. Daniel explains that they are existing clients and will be back for more.

Refurbishment is done onsite, with shelves passed down an effective chain, being washed, grinded, custom-altered, painted with high quality industrial quick-drying enamel and assembled as necessary. Plans ahead are to modernise refur-bishment further.

Wooden goods worth salvaging, are cleaned and displayed in the showroom inside or used as parts to repair other goods when needed. The show-room is packed with anything from card stands and whiteboards to Euro-shelving.

Daniel is positive about 2012 and expects growth for the company. “We're going to grow from strength to strength. I know it now already” he concludes.

Shelving Galore Daniel Petley [email protected] Tel: 0860 743 58464, www.shelvinggalore.co.za

We've grown by 250% in the last year and a half

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RACKING AND SHELVING

T he modern Bryanstan hub is filled with enthusiastic, raring-to-go staff, passion-ate about the industry. “SSI

Schaefer Systems SA office is the direct link to the company’s many offices internationally and in this way the global expertise within the company can be exploited to its full potential,” explains South African GM, Ricardo Faria.

Worldwide choiceThe company does not have any im-mediate plans to set-up production facilities locally. Ricardo explains that it has many well-established production facilities around the

world which cross-supply its large network of offices internationally. This gives SSI Schaefer the advantage of supplying products from where it makes practical sense, thus offering customers

quality products at competitive prices.

“We are constantly improving our products with the focus on functionality, quality, affordability and most importantly safety, these are all very important aspects to our customers,” he adds.

Keeping pace with the trendsSouth Africa is no different to the rest of the world in that the trend in warehouse logistics is leaning towards automation - if not full automation at least partial with the possibility of upgrading to full automation. “It makes practical sense. We offer the full spectrum from full automation to partial and even totally manual systems. This is what sets us apart from our competitors, as we can offer a solution without being restricted to one or two product ranges. We can thus offer the right solution, right off the bat and all from one source,” he explains.

Ricardo says SSI Schaefer is currently installing one of the largest automation facilities ever in South Africa, consisting of sophisticated au-tomation products from a vast product range. The company is also working on many projects ranging from the standard to the very sophisti-cated, all addressing specific customer needs and requirements.

UpbeatRicardo is upbeat about 2012. “With local

Cementing a Local PresenceAfter completing several successful projects SSI Schaefer has opened an office in Johannesburg, to extend its full suite of

services to local customers.

Global expertise within the company can be exploited to its full potential

Ricardo Faria

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Focus on functionality, quality, affordability and most importantly safety

warehouse running costs constantly rising, the trend towards efficient warehousing is on the cards for South Africa, opening doors for SSI Schaefer.

“Most warehouse logistics systems available in South Africa are readily available from many different suppliers and sub suppliers, making it a very competitive market which is good for the consumer. However, on some products there is little to no competition which on the other hand is bad for the end-user. This is where SSI Schaefer really adds value to the South African market, offering our customers an affordable product with the added benefit of SSI Schaefer quality”, concludes Ricardo.

Ricardo Faria, Tel: (011) 707-2600, Fax: (011) 707-2620, Email: [email protected]

RACKING AND SHELVING

Order picking from a live storage system

Don’t Miss Out - Book Now!Contact Lelanie Diamond on

Tel: (011) 781-1401, Fax (011) 781-1403 or

E-mail:[email protected]

Page 17: Supply Chain Today Jan12

Supply Chain Today January 2012 17

MARKET FORUM

Criterion Equipment’s national field ser-vices facility, which mobilises specialist skills to support an extensive range of

material handling equipment, has been upgraded, as part of the company’s expansion programme.

Brenton Kemp, MD of Criterion Equip-ment, a wholly owned subsidiary of Invicta Holdings says, “The company, which has to date invested in ap-proximately 50 new technical service vehicles, has extended its service to include maintenance contracts, as-sistance during breakdowns and also the repair and maintenance of hire machines. This expansion programme includes an additional investment in a further 20 vehicles to efficiently support our diverse customer base, throughout Southern Africa.

The company also offers a service to deliver and collect machines, particu-larly in the short term hire business.

Brenton Kemp, Criterion Equipment, Tel: (011) 966-9700, Email: [email protected], www.criterion.co.za

In your corner

the floor surfaces are ground to an ac-curacy level of up to FM1 and CAT1 flooring.

Sales manager for Superb Flooring Systems, Andreas Hasselmose notes that the HTC ALL system is ideally suited to warehousing applications with high bay storage facilities, where forklifts are required to raise stock to high levels.

“Only the slightest inconsistency at ground level can have significant conse-quences for the operation, as an uneven surface may cause the vehicle to tip, or stock may be packaged unevenly, and create safety hazards for employees. The HTC ALL system ensures that the highest international standards of level flooring are met through a simplified process, which involves the operator grinding the surface as necessary, before finding the lowest point of the floor using the laser. From there, the grinding machine will be set in the desired starting point, and the rotation laser will be set to the desired level, in order to achieve a perfectly level floor,” he explains.

Nic de Carvalho, CLF - Concrete Laser Floor-ing KZN, Tel: (011) 323-2900, Email: [email protected], www.concretepolish-ing.co.za, www.concreteflooring.co.za

Industrial flooring specialist, Concrete Laser Flooring (CLF), has become recognised as an industry leader in concrete floor applica-tions in Southern Africa by making use of an exclusive range of HTC concrete grinding and polishing equipment, distributed lo-cally by Pan Mixers South Africa (PMSA), through Superb Flooring Systems.

Since PMSA took over lo-cal distribution of the HTC range in October 2010, CLF director Nic de Carvalho admits that the after-sales service and product offering has dramatically improved. Nic de Carvalho

“HTC equipment and accessories have always been highly-reliable. Since PMSA has taken over the brand locally;

however, we have found that there has been a significant improve-ment in product avail-ability. What’s more, staff members are more knowledgeable on the range, and are also more willing to source innovative solutions to any challenges that might arise.”

De Carvalho notes that concrete polishing and warehouse flooring is CLF’s largest market at the moment, and he adds that the company plans to make use of the recently-launched HTC Automatic Levelling Laser (ALL) system. The HTC ALL system consists of a rotation laser and a mounted receiver, which au-tomatically controls the machine during the grinding process; thereby, ensuring that

Smooth as …

Page 18: Supply Chain Today Jan12

18 Supply Chain Today January 2012

GEA Refrigeration Africa recently com-pleted the construction of four new regulated atmosphere (RA) cold-rooms, a large dispatch area and meeting rooms at a farm owned by the Namibian Agriculture Ministry. The farm is run as a joint venture with Dutch-based Cool Fresh International and located in Aussenkehr, in Namibia.

Cool Fresh manages the farm, running a commercial grape and date export operation to Europe and also oversees about 20 small-scale farmers who produce various fruits and vegetables, primarily exported to South Africa, under the Agriculture Ministry’s Orange River Irrigation Project.

All the crops grown on the farm are processed and marketed by Cool Fresh. This poses a challenge regarding re-frigeration, since the various types of produce require different temperatures for cooling, including freezing for the dates. Further, environmentally friendly and sustainable refrigeration facilities are required.

GEA Project Solutions was contracted to coordinate the development of the processing facilities and GEA Refrigera-tion Africa for the design and installa-tion of the cold-rooms at Aussenkehr. The cold rooms were designed to be able to operate at different tempera-tures ranging from 0 to 12 ºC, with one being able to convert to freezer temperatures of -20 ºC. The facility was built so that tractors and trucks drive directly into the building, out of the harsh sunlight and stop alongside the coldstores for offloading.

The refrigeration system was designed

A double layer, brittle acrylic film can be marked using sophisticated laser marking systems. The backing is highly resistant against chemicals, abrasion, temperature and aging, and the adhesive system consists of a resin modified acrylic, which is suitable even for low energy surfaces.

This high performance product has been tried and tested in several industries as a tamper evident identification label over the entire life of products and also as a data carrier system for intel-ligent in-process steering. The labels are tamper-evident, very resistant to heat, abrasion and chemicals, durable, flexible formatting and label design including barcodes, 2D codes, serial numbers and logo’s etc.

These labels are typically black with white text, and can be turned around in a pre-determined time period, de-pending on the quantity. There is no minimum quantity.

Traceability Solutions, Tel: (011) 704-4744, Fax: (011) 704-4771, Email: [email protected], www.tracesol.co.za

Gwarega Mangozhe is the new CEO of the Consumer Goods Council of South Africa, with effect from January 1, 2012.

to operate on a pump re-circulated liquid ammonia design philosophy, with all the supplementary items like coolers, compressors, vessels and piping designed specifically for this application. Ammonia refrigerant is a natural gas without negative environ-mental impacts, says GEA Refrigera-tion industrial division GM Ilse van der Merwe.

The refrigeration system was designed to operate at a number of different conditions to accommodate the diverse product range. From May to October, the system will operate as a high stage plant, providing cold store temperatures of +8,5 ºC. During the export grape season (October to December), the plant suction may be lowered to ac-commodate the storage of pre-cooled grapes at temperatures of -0,5 ºC. The date season, (February to April) requires a room temperature of -20 ºC in one stores for date freezing, while the rest of the facility will operate at room temperatures of between 0 to +8,5 ºC depending on the clients requirements.

Despite challenges, the project was completed within seven months. “We found that the separation of the proj-ect management and the technical implementation of the refrigeration aspects works well, says Cool Fresh CFO Loek Schoenmaker. The company now manages to export high quality products that are GlobalGAP compli-ant and offer an extended shelf-life.

GEA Refrigeration Africa, Tel: (021) 555-9000, Fax: (021) 551-4036, www.grenco.co.za

Farm

RefurbishmentFresh

Long-term assets

On the Move

MARKET FORUM

Page 19: Supply Chain Today Jan12

Supply Chain Today January 2012 19

MARKET FORUM

The days of manually adding air to under-inflated tyres could be a distant memory thanks to a new innovation under development in laboratories at The Goodyear Tyre & Rubber Company in the USA.

Keeping tyres properly inflated doesn’t just eliminate the practice of checking a tyre’s air pressure and finding a tyre pump and gauge that works, it also can mean real savings at the fuel pump. Underinflated tyres result in between a 2.5 and

CMCO, manufacturers and suppliers of the respected Yale brand of lifting equipment – is extending its compre-hensive range of

Pfaff Scissor Elevating Platform - mobile with double vertical scissor and manual hydraulic

materials handling products to include a wide range of Pfaff pallet handling equipment. Pfaff industrial pallet trucks are ideal partners for the professional

transportation and stacking of palletised goods and box pallets

under demanding conditions.

Hand pallet trucks, pallet trucks are as diverse as the tasks they are required to fulfil, as compact as requirements dictate and as efficient and as long-lasting as possible. Moreover, they are

ideally suited for heavy loads of up to 5 tons. The complete range is available in customised versions as well, so that they can be perfectly

tailored to client’s specific operating environment and amount of use.

The range includes hand pallet trucks with wider loading widths, low height forks, short forks, extended forks, park-ing brake, stainless version, galvanised

version, with weighing sys-tem, scissors pallet truck with manual-hydraulic lift, scissors pallet truck

with electric-hydraulic lift and electric pallet trucks.

Pfaff Silberblau, Tel: (031) 700-4388, Website: www.yale.co.za

Lifting its game3.3 percent decrease in fuel mileage, according to the USA government and industry research. Properly inflated tyres also result in lower emissions, longer tyre life, enhanced safety and improved vehicle performance.

Goodyear’s Air Maintenance Technol-ogy (AMT) will enable tyres to remain inflated at the optimum pressure without the need for any external pumps or electronics. All compo-nents of the AMT system, including the miniaturised pump, will be fully contained within the tyre.

“While the technology is complex, the idea behind the AMT system is relatively simple and powered by the tyre itself as it rolls down the road,” says Jean-Claude Kihn, Goodyear senior vice president and chief technical officer.

“A tyre that can maintain its own inflation is something drivers have wanted for many years. Goodyear has taken on this challenge and the progress we have made is very encouraging,” said Kihn. “This will become the kind of technological breakthrough that people will wonder how they ever lived without.”

Goodyear has not provided an esti-mate as to when this technology will be available, but says the timetable would be accelerated due to recent government research grants in United States and European Union.

Goodyear, www.goodyear.co.za

Inflated for life

Page 20: Supply Chain Today Jan12

20 Supply Chain Today January 2012

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Supply Chain Today January 2012 21

MARKET FORUM

Zetes South Africa has been ap-pointed as a Zebra Premier Partner, as well as a Zebra Authorised Service Provider (ZASP).This follows the recent acquisition of the ProScan Group by Zetes Industries, a leading pan-European company specialising in automatic identification solutions and services for goods and people.

According to Andrew Fosbrook, Managing Director of Zetes South Africa, Zebra has been a significant and long-term hardware partner of the international group for many years, offering a wide range of printer solutions to suit their diverse customer needs.

“As a Premier Partner, we bring years of experience of delivering printing solutions for product ID to the extensive Zebra range in the southern African market,” says Andrew.

“With GS1 accreditation, Zetes understands the standards required to manufacture and apply labels correctly in the supply chain. Our status as a Zebra Authorized Ser-vice Provider (ZASP) furthermore endorses our capability of providing superior service and support for all Zebra products in the region, including installation, maintenance contracts, depot and onsite repair, and technical backup.”

“By using a ZASP”, adds Andrew, “customers have peace of mind knowing that trained technicians are keeping Zebra printers operating at optimum performance levels.”

Andrew Fosbrook, Zetes, Tel: (011) 615-3103, Email: [email protected], www.zetes.co.za

Knapp’s vision-directed order picking system, has been presented in opera-tion for the first time at the distribution centre of Magnum Medical in Tallinn, Estonia.

The groundbreaking KiSoft Vision sys-tem guides pickers by superimposing symbols in their field of vision and opti-cally highlighting goods to be picked.

Manual picking in both Magnum’s

high-bay racking area and at the goods-to-person workstations of the OSR Shuttle system have been equipped with KiSoft Vision and the technology has achieved a quality level of 6 from Six Sigma, ensuring 100% error-free order picking. This level of accuracy is possible because KiSoft Vision sup-ports picking staff through an optimal combination of optical user guidance, image recognition, barcode and serial number tracking, and audio feedback.

Explains Craig Rollason, head of sales and sarketing for Knapp UK, “The sys-tem uses augmented reality technology, which visualises information at the exact time and location the operator needs it, through a head-mounted dis-play. An integrated navigation system calculates the picker ’s optimal route through the warehouse.”

Now a partner

100% error-free picking

At the workstation of the OSR Shuttle, the system checks that the correct products are retrieved from storage. Then cameras read the product bar-codes – without any action necessary from the picking staff – to make sure that the products are placed in the correct target containers.

Fully automatic interchange of goods between the stacker cranes and the OSR Shuttle ensures that products are always stored in the ideal location and avoids time-consuming manual relocation. Lot tracking is implemented throughout the warehouse and the system also handles separate storage of various product groups and management of consignment products.

Mr Craig Rollason, Knapp UK, Tel: 01844 202149, Email: [email protected]

Knapp’s KiSoft Vision system provides optical direction to pickers through a head-mounted display

Page 22: Supply Chain Today Jan12

22 Supply Chain Today January 2012

Fortunately for us, he never enjoyed one.

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All Nkosi Johnsonever wanted was anormal childhood.

Page 23: Supply Chain Today Jan12

Supply Chain Today January 2012 23

T he typical supply chain manager is con-tinually bombarded with new buzz words and a mass of operational improvement techniques. He is under continual pressure

to do more with less and reduce costs. He is faced with decreased investment, poor IT systems, higher input costs, intransigent labour, more legislation, increased bureaucracy, unreasonable customers and incompetent suppliers. Along comes some evangelist selling a newly packaged technique – and he promises by implementing this technique,

Which Model Do I Use for My Supply Chain

these problems will vanish.

Luckily most people in the supply chain industry quickly develop a healthy distrust of this new enlightenment. While they may be downtrodden, they quickly understand, there are no magic tools in our industry, and new methods may help, they are not the only answer to Supply chain Nirvana.

One of the leading models is the Supply-chain Operations Reference model (Scor). “The Supply Chain Operations Reference-model (Scor) is a process reference model that has been developed and endorsed by the Supply Chain Council as the cross-industry standard diagnostic tool for supply chain management. Scor enables users to address, improve and communicate supply chain manage-ment practices within and between all interested parties” – reference http://supply-chain.org.

The Scor modelThere are many other models that can be imple-mented – from “JIT” to “Lean” to “6 Sigma” to “Total Quality management (TQM)”. Every few months some expert invents a new model – that can be sold to a multitude of desperate organisa-tions – that fervently believe that by implement-ing improved operations they will rescue the organisation.

In certain cases this is true, especially if the or-ganisation is production focused and is presently somewhat inefficient. Just think how you could

Many people in our industry are obsessed with the need to evaluate their supply chain – based on some type of model. Whole industries have sprung up – each selling a modelling

process with absolute religious fervour. These models have become the guiding light for

many consultants who see that the only way to reach utopia – is

to unquestionably implement their chosen philosophy.Martin Bailey

The Scor model

MODELLING

There are no magic tools in our industry

Fortunately for us, he never enjoyed one.

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All Nkosi Johnsonever wanted was anormal childhood.

Page 24: Supply Chain Today Jan12

24 Supply Chain Today January 2012

change a few government departments if you could implement some Japanese manufacturing philosophies (without them going on strike) – I guess you could, in certain cases, tenfold the output per person.

6 Sigma StrategiesThe problem with nearly all these models is that they focus is on process improvement. That’s great, but what about the customer. Customer service is surely an overriding issue and if you

can ensure high levels of customer service, surely the rest of the business will be success-ful. Creating a network that focuses on your customer’s needs has to be the best model on which to build your business.

Creating more operational efficiency is little use if your service levels are not in line with your customer’s (or your customer’s customer) wants. Certainly if you are measuring your own performance, rather than letting your customer measure your performance, you may end up with evaluations that are mean-ingless. This is especially true in the supply chain industry where vendor ’s benchmarks are often radically different to the consumer’s (customer’s) benchmarks.

BenchmarkingPerhaps the best strategy is one used in the retail and Fast Moving Consumer Goods business – that is the Efficient Consumer Response approach (ECR). Here it is understood that companies can serve consumers better, faster and at less cost by working together with trading partners. ECR can be defined as “working together to fulfil consumer wishes better faster and at less cost”. The focus is on the end consumer – and how one can change the network to improve his service.

Most of the traditional models are also highly limited in that they tend to focus on operations improvement across exist-ing supply chains. If you want a step improvement in service, availability, cost reduction and energy saving, usually this only comes from step changes in the supply chain network. These step

Creating more operational efficiency is little use if your service levels are not in line with your customer’s

MODELLING

ECR : working together to overcome barriers

DEMAND SIDE

Retailers

Manufacturer

Bariers between internal functions

Bariers between trading partners

Buying & Merchandising

Sales & Marketing

ENABLINGTECHNOLOGIES

Production &Distribution

Logistic &Stock

Managment

SUPPLY SIDE

Page 25: Supply Chain Today Jan12

Supply Chain Today January 2012 25

Helicopter view

My ideal modelling process

changes are most often related to total re-engineering of the supply chain channels. Only focusing on existing operations improvement (within existing channels), has real potential to leave you with highly efficient redundant processes. You are much more likely to get real im-provement by totally re-engineering the channels with less focus on some fancy model.

Consider Shoprite in South Africa. One of the reasons they became the leading retailer (in terms of size and profit) is because they re-engineered much of their inbound supply chain by completely changing their supply channels (from direct store delivery to centralised retailer owned network). This gave them improved customer availability, lower inventory, lower costs, better buying power and improved control.

ECR can be defined as “working together to fulfil consumer wishes better faster and at less cost”

MODELLING

Footprint global ECR scorecard

Demand Management

Supply Management

Demand Strategy & Capabilities

Supply Strategy & Capabilities

Optimize Assortments

Optimize New Product Introductions

ResponsiveReplenishment

OperationalExcellence

IntegratedDemand Driven

Supply

Consumer ValueCreation

Common Data & Communication

Standards

Cost/Profitsand Value

Measurements

CollaborativePlanning Forecasting and Replenishment

E-BusinessBusiness to Business

Optimize Promotions

Enablers

Intergrators

romech ublishing wishes all its readers a Prosperous New Year

P P

At the same time many of their opposition tried to achieve the same objectives though operations improvement, that was less effective.

Clearly once they embarked on a strategy to re-engineer, they needed to ensure they employed the right tactics, and appropriate levels of operational efficiency. Without these efficiencies, the re-engineering process had no chance of being effective.

Thus before you look at modelling your process, or applying some technique discovered in Japan, or Outer Mongolia, it is a really good idea to take a helicopter view of the supply chain to see if there are step improvements that can be achieved.

Martin Bailey, Industrial Logistics Systems, Tel: (011) 656-1100, www.ils.co.za

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26 Supply Chain Today January 2012

For any further information at this stage or for any additional information regarding any aspect of The Fresh Connection please do not hesitate to contact the Upavon

Office at Tel: (011) 023-6701 or by Email: [email protected]

Page 27: Supply Chain Today Jan12

Supply Chain Today January 2012 27

TRUCKING

T he Mercedes-Benz Actros 2644 LS/33 truck-tractor has a Version 3 German gas injection system allowing it

to run on a mixture of up to 40% LPG and 60% diesel. LPG is a clean burning fuel, resulting in a significant reduction in emissions.

Unitrans’ Ray Singh says the truck will be deployed at one of Unitrans’ national service provid-ers in the KZN region. Sasol will supply LPG for the project from

the Unitrans depot in KwaZulu-Natal and from its Sasol Retail Convenience Centre in Kempton Park. Also, Mercedes-Benz offers its innovative FleetBoard system on the vehicle as standard equipment, providing advanced digital tracking of its total performance.

The vehicle’s performance will be tracked continu-ously for six months and should the pilot tests

yield the expected results, Unitrans will consider converting more of its fleet to LPG fuel. Based on results achieved in Europe, the company hopes the LPG truck will reduce its carbon footprint by 10 to 12%.

The specsIn standard specification, the Mercedes-Benz Ac-tros 2644 LS/33 complies with Euro 3 emission standards, exceeding the current South African emissions requirement of Euro 2. Running on a combination of gas and standard diesel, the vehicle’s CO2 emissions can potentially be reduced by up to 12%, lessening its carbon footprint. Further reductions are expected on some properties such as hydrocarbons, particulate matter, and smoke outputs, potentially reducing them to levels cor-responding with Euro 5 emissions standards.

To accommodate the gas tank on the chassis, the primary fuel tank was replaced with a 320L tank, with a 280L reserve. The side-mounted 250L special LPG container can only be filled to 80% of its capacity in use. The gas tanks meet the strictest European safety standards and each tank is individually pressure tested and stamped. Their dimensions are 950mm length and 600mm diameter, with a mass of 82kg and a 80% stop filling valve fitted with a safety valve.

The third generation of the Mercedes-Benz Actros has a OM 501 LA 11,9-litre V6 engine with a power output of 320 kW, the engine of choice for the LPG conversion by Voltran - Alternative Fuel Systems.

Fast-forwarding with LPG

Run on a mixture of up to 40% LPG and 60% diesel

In a bid to reduce harmful emissions, Unitrans Supply Chain Solutions has launched a joint project partnering with Mercedes-Benz Commercial Vehicles and Sasol Oil, to pilot

the use of liquid petroleum gas (LPG) as a cleaner alternative fuel to diesel.

Ray Singh

Unitrans’ Mercedes-Benz Actros 2644 LS/33 truck-tractor

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28 Supply Chain Today January 2012

The Mercedes Powershift, a new-generation automated manual transmission, was chosen for all Mercedes-Benz’ on-road Actros models. These six and eight cylinder engines are eco-friendly, Euro 3 emissions-compliant and give improved fuel consumption.

The Actros 2644 LS/33 has a warranty of 12 months/unlimited km on the complete vehicle and an extended driveline warranty of 36 months with a mileage of 450 000 km for on-highway applications.

Growing painsAt the launch, Mercedes-Benz South Africa commercial vehicles vice president, Kobus van Zyl said the Euro 5 Actros BlueTEC trucks are

TRUCKING

The company hopes the LPG truck will reduce its carbon footprint by 10 to 12%

Kobus van Zyl

The side-mounted 250L special LPG container

currently running on long-distance routes, with much success. “In order for us to introduce Euro 5 trucks with BlueTEC technology as a standard offering, as available in our green Actros 2660, we require diesel containing a maximum sulphur content of 50 parts per million. However, this quality of fuel is not readily available throughout Southern Africa, and for us and the transport industry at large, this is a major concern.”

“The Mercedes-Benz Truck division in Ger-many is changing to Euro 6 which requires diesel with no more than 10 parts per mil-lion of sulphur. The recent introduction of the new long-distance Actros will see operators saving between 6% and 9% in fuel consumption in addition to significant

reductions in CO2 emissions. We look forward to introducing these technologies in South Africa once cleaner fuel is readily available,” he said.

“Every journey starts somewhere, and this green LPG truck is our most significant milestone to date, because Unitrans’ trucks are by far our greatest contributor to our carbon footprint. With a fleet of around 2 500 trucks operating in Southern Africa everyday, we have a substantial impact on the environment, and an even bigger responsibility to become part of the solution in the fight against climate change,” Ray concluded.

Mercedes-Benz Shirle Greig Tel: 012 677 1904 Fax: 012 677 1682 Email: [email protected]

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I n addition the Shell Smart Fleet+smart card gives fleet owners far greater management control of their fleets based on a number of key criteria that can be controlled through

clever systems integrated into the back office of the card system.

Launched at a recent Fleet Day event at Melrose Arch in Johannesburg the card was launched among ceremony, fun and entertainment. Even

amidst the jolly atmosphere though it was clearly well received by those technical and company owners in attendance.

Live informationMost importantly the chip-card operates in a “live” environment and transactions can be logged and noted online in real time. This prevents drivers from filling a vehicles tank and fraudulently refill-ing again within a short space of time.

An example of the power of the smart card technology is that with the smart card it is even possible to link the odometer reading to the card and specify a mileage range before filling may be undertaken again.

According to development partners, Wesbank Fleet Division head of business development, Leon Du Plessis, older magnetic strip fleet cards worked in an off-line environment and as a result enabled fraudsters to make limitless transactions because transactions were done in an unauthor-ised environment.

Not too lateBy the time fleet owners became aware of the

Putting the on FraudA new smart card is being pioneered by Shell South Africa as a way of reducing fraud on forecourts particularly with respect

to the company’s fleet clients.

Brakes

The chip-card operates in a “live” environment and transactions can be logged and noted online in real time

TRUCKING

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30 Supply Chain Today January 2012

fraudulent activity on a card the crime had al-ready been committed and the money already lost. With the new card fleet owners can make it increasingly difficult.

By comparison micro-chip cards give fleet owners total driver and transaction control through user-chosen mandates. Transactions are pre-validated and pre-authorized online in realtime allowing

transactions to be stopped or queried if need be. Best of all it allows e-alerts to be sent via sms or email to fleet owners or managers each time the card is either used or abused (exception reporting).

Shell South Africa, Tel: 0800 027 027, Web: www.shell.com

Speed is the new watchword Today, outsourcing some or all of the logistics functions, and then optimising them, can have a tremendous impact on the income statement and balance sheet. It can also fundamentally decrease risk profiles. A logistics partner with the expertise to re-engineer the supply chain can substantially reduce the amount of capital required to sustain operations, improve profit-ability and service levels and mitigate risk.

85% of potential logistics savings come from integrating the supply chain, but optimisation also positively affects cash-to-cash cycles, customer service and loyalty and sales. While the savings can be dramatic, the ability to react quickly to demand is fast becoming the Holy Grail.

Outsourcing logistics functions also helps to reduce operational risk considerably. Fixed overheads become variable costs and fixed assets become cash.

Being able to move goods quickly to high-demand areas and withdraw stock from low-demand areas is vital. Keeping tabs on demand patterns and the efficiency of reverse logistics systems also contribute to agility and flexibility.

The level of inventory is a good indicator of the agility, flexibility and responsiveness of a supply chain, and can be used as a reliable measure of efficiencies and effectiveness.

For most supply chain managers, the biggest challenges remain planning and forecasting. In the context of a continually evolving supply chain, the inventory models and business prediction instruments still in use today are now less likely to work accurately. But while we are becoming less and less able to predict demand, we can react to it. And those who react fastest will be able to corner markets.

Supply chain services provider Crossroads designs, adapts and evolves bundled sets of high-quality but cost-effective solutions. The aim is to help clients leverage competitive advantage and have a positive impact on the bottom line.

Together with SkyNet, its courier/express parcel division, Crossroads has one of Southern Africa’s most impressive invested distribution networks. Speed is in Crossroads’ DNA, and traditional logistics expertise is in its blood.

Abe Uys, Crossroads & Ken Light, 0860 99 9940, [email protected], www.jowells.co.za

TRUCKING

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OUTSOURCING

T he launch of the new company, Bidvest Panalpina Logistics was recently celebrated at the Radisson Blu Hotel in Sandton. The company will operate from 26 locations

within South Africa, with a joint staff complement of about 1 500 nationally.

“Over the past few years RDS and Safcor Panal-pina have played significant roles in contribut-ing positively to the performance of the Bidvest Freight Division. While Safcor Panalpina has operated primarily as a leader in the clearing and forwarding industry, RDS has built up an impressive warehousing and distribution network for clients across 20 locations in South Africa,” says James.

“With many of our clients requiring a more inte-grated supply chain and logistics service offer-ing, it was a logical conclusion to bring the two companies together.”

He says both companies have similar business models in that they both offer dedicated client solutions as well as multi-principal and volume based service offerings. Safcor Panalpina recently invested in a world class operating system while, RDS has invested in more innovative warehousing and transport management systems.

“Safcor Panalpina, although local, has had a global reach in partnership with Panalpina, one of the world’s leading forwarding companies, for the past 40 years. Panalpina boasts a network of over 500 branches in 80 countries and partner companies in a further 80 countries. This global network, coupled with Safcor Panalpina’s and RDS’s local solutions, allows us to offer global door-to-door supply chain solutions for both our current and future clients.

“Similarly, our ownership by Bidvest enables us to benefit from its financial muscle, scale and diversity. Our vision going forward is to offer world class supply chain solutions to our clients and to enable significant growth for our people and our shareholders.”

David Leisegang, former MD of RDS, has been appointed MD of Bidvest-owned Island View Storage.

Bidvest Panalpina Logistics Mike Manby [email protected] Tel: (011) 922-9600

New Logistics Company Launches

The amalgamation of Bidvest owned Safcor Panalpina and Rennies Distribution Services (RDS), from December 1, 2011 has created a combined entity with an impressive global service offering, says managing

director, James Reddy.

It was a logical conclusion to bring the two companies together

James Reddy

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32 Supply Chain Today January 2012

There has been a massive shift in the importance of supply chains

A lthough many of the big companies in South Africa still handle supply chain management internally, Barloworld Logistics has noticed a definite trend

in the local and even the global market toward outsourcing.

Trend-tracking in Outsourcing

Tucked away in a quiet section of the Barloworld Logistics offices, ‘Supply Chain Today’ chats to Kate Stubbs, a clearly

insightful and passionate marketing executive, about the dynamic world of outsourcing.

Kate Stubbs, Executive: Marketing at Barloworld Logistics

OUTSOURCING

Massive shift“Over the years, there has been a mas-sive shift in the importance of supply chains – it’s an exciting trend. Logistics and supply chain management has progressed to being a holistic function whereby the entire supply chain is managed, including information and financial flows, not just the movement of goods. Outsourcing is now a board-level discussion,” says Kate, “probably because the supply chain isn’t just an internal function – companies now operate in a global market.

“Local supply chains are importing from around the world, global changes are impacting businesses, and so companies have to adopt a different mindset,” explains Kate.

“Local business is also starting to be measured on a global scale, against other emerging economy benchmarks - hugely pressurising because our market conditions differ substantially from India, China and Brazil for example,” she adds. “On top of this is the pres-sure to reduce costs.”

Supply chain management is much more of a strategic competitive advantage to a business now. and so some are

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The traditional model of outsourcing a function is shifting toward choosing a supply chain partner

questioning whether they have enough of the right skills and capability internally to do the job properly and whether they are going to grow these skills or look to find an external company that focuses on these skill sets.

“Outsourcing has been around for a long time, but the traditional model of outsourcing a func-tion is shifting toward choosing a supply chain partner: a company that can align to the client’s strategy and help them define their supply chain and which has the credibility to deliver on their strategy. The business strategy will determine what markets the client will enter, how they’re going to serve these markets and what products and services they’re going to offer,” she adds.

Zambian Sugar Kate talks to us about the success-ful partnership between Barloworld Logistics and Zambia Sugar - a good example of outsourcing upping its game.

“With constantly changing sugar prices, weather conditions and global impacts, Illovo Sugar was looking at other countries in which to increase capacity, expand their range and sell to the EU’s preferential market. The group therefore made a strategic decision to expand their operations in Zambia,” she explains.

“To do this, they realised they had to focus on their core business, produc-ing sugar, and bring in a partner that could align to their strategy.”

Barloworld Logistics had an existing 10-year outsource deal with Illovo Sugar in South Africa and started working with Zambia Sugar, in which Illovo has a majority shareholding, in 2008. The sugar producer aimed to expand production and market share in Africa as well as all of its other target markets.

The scope of the six-year contract includes the operation of most outbound logistics, including receipt, warehousing, contracting and management of third party distributors and transporters, as well as all supply chain information management.

Volumes have since increased by almost double and total operations costs have reduced by 20%, market share has increased in preferential, export and domestic markets, service levels have been kept above 95% and Zambia Sugar ’s carbon footprint has improved.

Supply chain foresightWhen Barloworld Logistics started ten years ago, strategic information on supply chains and logistics in South Africa was sparse. So,

the company responded by releasing its annual supplychainforesight study.

The ninth study will be released at the end of February and focuses on using supply chains to remain profitable and competitive given current global challenges. It illustrates how companies and industries are dealing with the changing economic landscape and how they are leveraging opportunities in Africa.

“Over the years we’ve taken feedback from the market and been able to track trends such as key objectives, challenges and constraints in achiev-ing objectives in business and comparing them with global trends. During the last two years of the recession, companies were heavily focused on the basics and on cost, whereas now, there is a huge shift to customer service.

Customer service now requires delivering to spe-cific, differing and changing customer needs post recession. And as far as competiveness goes, Kate explains that South Africa needs to start identify-ing which of its industries are competitive, how adequately key industries are being supported, which industries should be focused on and grown, and the state of our local infrastructure including ICT, rail and telecommunications.

OUTSOURCING

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34 Supply Chain Today January 2012

The ninth study will be released at the end of February and focuses on using supply chains to remain profitable and competitive given current global challenges

“Wal-Mart is the first of the big global compa-nies coming to South Africa; there will be many more. We can either be eaten by them, or adapt our behaviour to become more competitive and leverage the markets,” Kate emphasises.

The African expansion“We always try to align the themes of the sup-plychainforesight study to what the market is saying and what companies want to know more about. At the moment, all our big clients are looking at different opportunities in Africa,” she reveals.

Although the SADC regions and other nearby coun-tries are being looked into, it’s unclear whether local companies are adequately leveraging their footprints in South Africa into the rest of Africa well enough. Kate believes that if local companies don’t move it, international companies will fill the gap, China being a prime example.

However, because of the complexities in Africa, companies have to consider if they are in a vi-able and competitive industry sector in terms of African markets, and if they can overcome chal-lenges such as infrastructure in order to make it worth their while.

Green marketAlso on the study’s agenda, is the matter of carbon emission reduction. Transport obviously contributes a large amount to a company’s foot-print and logistics partners are being increasingly challenged to find creative solutions to reduce emissions. Sustainability is also about managing the risk profile of a company and remaining on top of governance issues.

The supplychainforesight study shows a shift from companies thinking that climate change is important, but not investing in it, to an under-standing of practices focused on brand reputation, business success and sustainability. This trend is going to grow. “It’s new, it’s exciting and the world is your oyster in terms of finding creative ways to becoming energy efficient,” she adds.

“More current and prospective clients are thinking out of the box as to how can they use their supply chains and how we can help them to change the way they do business,” Kate concludes.

Barloworld Logistics, Kate Stubbs, Tel: (011) 445-1600, Fax: (011) 445-1630, Email: [email protected], www.barloworld-logistics.com

OUTSOURCING

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Being CountedThe 2011 Census, managed by Statistics South Africa, has come and gone, but few of us realise what a sizeable and important undertaking the Census really is. Over 22 million households were visited by over 150 000 field workers, with the total cost of the project exceeding R1bn. The fact that there have been so few hitches prove that the logistics behind this massive undertaking ran smoothly.

The logistical planning for the exer-cise was meticulous. This included the mapping of the entire country into manageable zones, the conduct-ing of a comprehensive awareness campaign, canvassing households to participate, collecting individual information from as many households (legal or otherwise) as possible, and analysing the results.

The sheer scope of the project required a courier that had the infrastructure, the fleet and the track record to ensure efficient transportation and

security in the delivery of millions of national documents.

As one of the largest and most empowered courier companies in South Africa, SkyNet was the ideal choice in courier partner. With an extensive fleet and an integrated network of cross-docking facilities, the company delivers and collects from over 450 towns daily. It was clearly well poised to manage the 2011 Census distribution effort.

“We are proud to have worked with Stats SA on the Census. We really believe in its underlying goals and their trust in us is based on our successful handling of national projects of this magnitude in the past through the distribution and collection of items for the elections with the IEC and the collection and distribution of exam papers for UNISA,” says Ken Light, Executive Head at SkyNet.Abe Uys, Crossroads & Ken Light, 0860 99 9940, [email protected], www.jowells.co.za

MARKET FORUM

Ken Light

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In the driving seat

Commercial City, a 14,000sqm retail warehouse centre in Strijdom Park, Randburg, has undergone a substan-tial upgrade by owners Growthpoint Properties Limited to accommodate the flagship premises of Hyundai

Automotive South Africa, a division of Imperial Holdings.

Commercial City is located off Mali-bongwe Drive and is home to a number of retail warehouse tenants over three levels, with a prominence of motor related retailers and wholesalers complemented by home improvement and construction. Related businesses and other light industrial users.

In addition to Commercial City, Growth-point Properties owns a further three industrial properties in the Ferndale and Strijdom Park area. One, a stor-age facility, is fully let and enjoys a waiting list of potential clients. There

is a massive demand for storage in the area. While there is still an availability of light industrial space, interest is also increasing in this sub-sector.

“Our investment in Commercial City is in line with Growthpoint Properties objective to provide industrial accom-modation to a wide variety of tenants, including manufacturing, warehousing and logistics, showroom and motor-related users,” explains Engelbert Binedell, Growthpoint Properties In-dustrial Fund Director. Engelbert Binedell, Tel: (011) 944-6128, www.growthpoint.co.za

MARKET FORUM

Top-ranked business school, the Gordon Institute of Business Science (GIBS) and Imperial Logistics, have launched their Supply Chain Management and Logistics Programme of Excellence. The initiative will provide advanced teaching and research in the fields of logistics, supply chain management and transportation management, within the context of emerging markets.

The Imperial Logistics Supply Chain Management and Logistics Programme of Excellence will focus on supply chain

strategy, global transportation, ware-housing and distribution, manufacturing logistics and Resource scheduling.

GIBS MBA students will be offered the Master of Business Administration (MBA) elective in logistics, supply chain and transportation management. The business school also aims to offer other specialist courses in logistics, supply chain and transportation management.

GIBS Director, Professor Nick Binedell says, “Efficient and effective logistics and supply chain management have

proved to be a catalyst for global com-petitiveness and economic growth for many dynamic markets. We believe that our partnership with Imperial Logistics sets the stage for us to create distinct competencies in this field, assist Afri-can businesses to gain real competitive advantages and to set the stage for economic growth and job creation.”

Imperial Logistics, Tel: (011) 821-5500, www.imperiallogistics.co.za, Linda Sing, GIBS, Tel: (011) 771-4373, Email: [email protected], www.gibs.co.za

Programme of Excellence

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Sales at Cosmo Business Park soarStrong demand, growth and competi-tive construction prices are driving sales at the 40hectare Cosmo Busi-ness Park which is being developed by Investec Property.

Mike Brown of Investec Property reports that the majority stands have already been sold, attracting an equal mix of light manufacturing, warehousing and distribution businesses.

Committing a further substantial invest-ment, the company has completed a warehouse development of 5,700sqm at Cosmo Business Park which has already been let to The Scientific Group on a long lease.

A major factor contributing to the attractiveness of this development is

its excellent position. Offering superb access, Cosmo Business Park is located on Malibongwe Drive and provides easy accessibility to markets and sup-pliers in Pretoria, Johannesburg and the West Rand via the N1 and N14 highways. “With its central location, the development is particularly ap-pealing to businesses with customers and suppliers in Pretoria,” says Mike.

Cosmo Business, Mike Brown, Tel: (011) 286-7390, www.investecproperty.co.za

MARKET FORUM

Part WarehouseLen Brand, Managing Director has an-nounced that John Deere will invest R150 Million into developing a new parts warehouse close to Oliver Tambo airport.

This warehouse will boast the very best warehousing technology, parts logistics and availability thereby making it comparable to similar facilities in the USA and Europe. In terms of capacity it will have more than three times the capacity of the existing warehouse in Rosslyn. This warehouse will support dealers across Sub Sahara Africa. John Deere continues to recognize the importance of not only having parts available in the market where custom-ers operate , but also ensuring dealers have the capability to effectively support customers to ensure maximum uptime is achieved with their equipment.

John Deere, Tel:(011) 437-2600, www.deere.com

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CONTAINER PROJECTAlt-X listed Alert Steel has expanded its retail network through the deployment of small mobile retailing centres in rural areas as well as areas where the company currently has no distribution presence.

Known as the Alert Express container project, the retailing centres are converted shipping containers with a floor area of 36m². One half of the floor space will be used to stock long length products while the other half will be used to stock steel related items and will also serve as the retail floor.

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Please fax us if you wish to subscribe to “Supply Chain Today” at R405,00 (incl post-age, excl VAT) per year; R1020,00 per year for Africa/Overseas (incl postage). We will post you an invoice on receipt of your fax.

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MARKET FORUM

container was commissioned 30 kilometres outside Brits.

Chief executive Johan du Toit says the containers will initially be deployed in close proximity to its existing branches but the company is also looking at deploying the containers in areas where it does not currently operate. “They are primarily intended to serve rural markets, which have shown promising growth, and will become a big component of our corporate social responsibility programme,” he says. “In addition to serving these communities, each container will initiate or adopt an uplift programme in consultation with local stakeholders.”

The company intends to dispatch 50 Alert Express containers within the

The containers will stock all fast moving products as identified by the nearest Alert store and customers will also be able to place orders for items not carried. The first

current financial year ending 30 June 2012 and

each container is projected to sell approximately 24 tonnes of material per month.

Alert Steel Holdings Limited, Helen McKane, Tel: (011) 728-4701, E-mail: [email protected], www.alertsteel.co.za

Start submitting or considering entries into the 2012 Green Supply Chain Awards.

Categories include: Best Product under R1-million and over R1-million;

Best Project under R1-million, from R1-million to R10-million and over R10-million; and Industry leader.

Contact Lelanie Diamond on Tel: (011) 781-1401 or email: [email protected], www.promech.co.za

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