Supply Chain Management Rutgers Syllabus Fall 2015

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    Rutgers University Business School

    Course Number 33:799:301:04ntro!uction to Su""ly Ch#in $#n#gement

    %#ll &01'

    (hurs!#y: ):40"m 9:30"m*ivingston C#m"us

    BRR 1071

    3 Credit Hours

    nstructor:Keith Fromelt

    +,,ice *oc#tion:Office hours by appointment only

    -hone: (908) 5 ! "00# $obile

    .m#il:Kf"53%scarletmail&rut'ers&edu

    Course (e/t Boo :rincipals of upply Chain $ana'ement*hird +dition,isner- *an- and .eon'/ 1!23 9#8!0!538!4#54 !4/ 1!20 0!538!4#54 !3

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    Course +b ectives:

    upply Chain $ana'ement is the inte'ration of the acti ities that procure materials and ser ices-transform them into immediate 'oods and final products- and deli er them to customers& *hese acti itiesinclude purchasin' and outsourcin' acti ities- plus many other functions that are important to therelationship 6ith suppliers and distributors& *he supply chain includes all the interactions bet6eeninternal operations- mar7etin'- sales- suppliers- manufacturers- distributors- and customers& *he chainincludes transportation- schedulin' information- cash and credit transfers as 6ell as ideas- desi'ns- andmaterial transfers& *he intent of the course is to teach students techni ues and methods employed bysupply chain mana'ers to plan and control the supply chain operatin' systems& tudents 6ill applyuantitati e methods- arious analytical techni ues as 6ell as utili e practical e:perience in order tounderstand ho6 to operate- desi'n- plan and control supply chain operations& *his course utili es a set of operations mana'ement s7ills and tools that students can use to enable their companies to de elop acompetiti e ad anta'e in commercial en ironments that encompass 'lobal mar7ets and competition-electronic business (e!business)- and supply chain mana'ement& tudents are e:pected to ha e a solidunderstandin' of production and operations mana'ement in order to sol e comple: supply chain casestudies&

    2bout the nstructor:

    Keith Fromelt is currently ;ice! resident of Operations at tri;ectin Operatin' Company- a pri ate e uity bac7ed company located in 1e6 ohnson ? >ohnson located inFort ,ashin'ton- ennsyl ania& Keith has si'nificant depth and e:pertise mana'in' and transformin'supply chain processes& Keith be'an his career 6ith @bbott .aboratories in their $anufacturin'rofessional =e elopment ro'ram follo6ed by a series of roles in production super ision and plannin'&@fter completin' his $ @- Keith Aoined =eloitte Consultin' and 6or7ed on se eral transformationalen'a'ements for Fortune 500 clients& Keith then mo ed to >ohnson ? >ohnson 6here he held a series of

    pro'ressi e roles in procurement- forecastin'- in entory mana'ement- distribution- uality mana'ement-and process e:cellence&

    Keith has a achelorBs de'ree in /ndustrial +n'ineerin' from the ni ersity of /llinois and an $ @ from 1orth6estern ni ersityBs Kello'' chool of $ana'ement&

    Keith resides in 7illman- 1> 6ith his 6ife ($onica) and three children Ke in (24)- Kaitlyn (23) and >ac7 (9)&

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    -er,orm#nce 2ssessment:

    Class articipationD,ee7ly @ssi'nmentsE&&EEEEEEEEEEEEEEEEEEEEE 25

    $id!termEEEEEEEEEEEE&&&EEEEEEEEEEEEEEEEEEEEEE "5

    Case roAect /EEEEEEEEE&EEE&&&&&&EEEEEEEEEEEEEEEEEEE& 5

    Case roAect //&&&EEEEEEEEE&EEEEEEEEEEEEEEEEEEEEEE&& 5

    Case roAect ///EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE& 5

    roup *erm roAect and resentationEEEEEEEEEEEEEEEEEEEEEE "5

    Final +:am&&&EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE "0

    r#!ing ui!eline:

    100 to 93 A

    92 to 87 B+

    86 to 81 B

    80 to 75 C+

    74 to 69 C

    68 to 60 D

    59 and below F

    Course -roce!ures:

    2& @ll assi'ned readin' must be conducted prior to class&

    "& *he class meets e ery (hurs!#y #t ):40 "m & unctuality is important&

    3& Gespect for one another is mandatory durin' class discussion&

    4& @ll cell phones must be silenced at the start of class to minimi e disruptions& /f you need to ta7e a

    call- please e:it the class room uietly so that the discussions are not disrupted&

    5& /f you 6ill miss any class- ma7e arran'ements 6ith the instructor for any material that may be

    missed& $issin' more then one class 6ill not be acceptable&

    & articipation is stron'ly encoura'ed and is a part of your 'rade& + eryone is e:pected to

    participate fully in class discussions&

    onesty #n! ntegrity:

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    @ny form of dishonesty 6ill result in an FI 'rade for the course& @ll of your 6ritten 6or7 must be your o6n& @ll references must be cited& la'iarism 6ill not be tolerated&

    Cl#ss 2gen!#:

    upply Chain in the 1e6s D Ge ie6 of re ious Class 40 ! # 00

    Chapter learnin' obAecti es # 00 ! 8 00

    rea7 8 00 ! 8 20

    Case =iscussion 8 20 ! 9 00

    Juestions D Final ,ords D 1e:t Class 9 00 ! 9 30

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    Fall 2015 Class Schedule

    Week 1 9/3 C$ O er ie6

    Week 2 9/10 Chapter 2 /ntroduction to upply Chain $ana'emento Assignment #1: Discussion Questions 1-20

    Week 3 9/17 Chapter " urchasin' and upply $ana'ement

    o Assignment #2a: Discussion Questions 1- 23 odd problems onlyo Assignment #2b: Spreadsheet problems 1-8

    Case upplemental Geadin'(C> /ndustries and unny Hotel)

    Week 4 9/24 Chapter 3 Creatin' and $ana'in' upplier Gelationships

    o Assignment #3: Discussion Questions: 1-1 odd problems only ! 18 Chapter 4 trate'ic ourcin' for uccessful upply Chain $ana'ement

    o Assignment #": Discussion Questions:1-32 odd problems only C#se 2ssignment 5ue Sourcing at Whirlpool

    Week 5 10/1 Chapter 5 =emand Forecastin'

    o Assignment # a: Discussion Questions: 1-1 odd problemso Assignment # b: Spreadsheet: 1-3

    Case upplemental Geadin' (@ Comparati e @nalysis of tility Gate Forecastin' *he Cape Coral +:perience) =emand Forecastin' upplemental lides roup *erm aper roAect roposals =ue

    Week 10/! Chapter Gesource lannin' ystems

    o Assignment #$a: Discussion Questions 1-23 odds onlyo Assignment #$b: Spreadsheet: 1- all

    ales and Operations lannin' upplemental lides

    Week 7 10/15 Chapter # /n entory $ana'ement

    o Assignment # a: Discussion Questions 1-20 odds onlyo Assignment # b: Spreadsheet: 1-1 odds only

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    o Assignment # c:Spreadsheet problems 1- all Case upplemental Geadin' ( General Motors Brazil Service arts B!siness )

    Week ! 10/22 Chapter 8 rocess $ana'ement .ean and i: i'ma in the upply Chain

    o Assignment #8a: Discussion Questions 1-3" odds onlyo

    Assignment #8b: %roblems: 1-$ C#se 2ssignment 5ue 6 "#$ Suppl% Chain &pti'i(ation at "ugo #oss &id-term %rep

    Week 9 10/29 $id!*erm +:am

    Week 10 11/5 Chapter 22 lobal .ocation =ecisions

    o Assignment 'hapter 11a: Discussion Questions: 1-1 odd problemso Assignment 'hapter 11b: Spreadsheet: 1-2

    Chapter 9 =omestic & & and /nternational .o'isticso Assignment 'hapter (a: Discussion Questions: 1-2 odd problems

    Case upplemental Geadin' ( "eadin# t$e %ea &eaves at %ea ' More( "esolvin# )o*+le, S!++l-)$ain .ss!es/

    Week 11 11/12 Chapter 20 Customer Gelationship $ana'ement

    o Assignment 'hapter 10a: Discussion Questions: 1-2 odd problems uest S"e# er +vervie o, .5 #n! Business to Business .lectronic Commerce Chapter 2" er ice Gesponse .o'istics

    o Assignment 'hapter 12a: Discussion Questions: 1-3$ odd problemso Assignment 'hapter 12b: %roblems: 1-8 odd problems

    Week 12 11/19 Chapter 23 upply Chain rocess /nte'ration

    o Assignment #13a: Discussion Questions: 1-22 odd problems Chapter 24 ! erformance $easurement alon' the upply Chain

    o Assignment #1"a: Discussion Questions: 1-2( odd problems

    Week 13 11/22& 1o Class *han7s'i in' Holiday

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    Week 14 12/3 @ll 'roup term papers due& lease brin' paper copy to class& roup 2 throu'h 25 resentations

    o )ime: 'onstraints:10 mins per group *8 mins o+ presentation, 2 mins Q A.o

    Slides: /o more than slideso Spea ing oles: 1 person presents the group ta es the Q A Assignment #1 a: %resentation ighlights 1-1

    Week 15 12/10 roup 2 throu'h "5 resentations

    o )ime: 'onstraints:10 mins per group *8 mins o+ presentation, 2 mins Q A.o Slides: /o more than slideso Spea ing oles: 1 person presents the group ta es the Q A

    Final +:am tudy 'uide re ie6o Assignment #1 b: %resentation ighlights 11-2 * mail to me or turn in at the +inal.

    Week 1 12/17 Final +:am 8pm to 22pm

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    C#se 2ssignments 84 -erson (e#m or n!ivi!u#l rite6u":

    Case tudy @nalysis

    tudents are to analy e each case and perform the follo6in'

    2& ynopsis of the case and maAor issues

    "& @ns6er pertinent uestions

    3& tili in' best practices- methods- and strate'ies discussed in class as 6ell as the data pro ided tocriti ue each case on ho6 the supply chain issue could be addressed differently

    4& *he analysis should be 6ritten as if you are a consultant to the company presentin' the responsesto the board of the companies studied

    5& *he analysis 6rite!up should be 2 to " pa'es

    =ouble spaced

    i e 2" *imes 1e6 Goman font

    $ar'ins 0 around

    roperly notate all references

    ,ord document printed and 'i en to the instructor on the due date

    rou" (erm -#"er 2ssignment:

    upply Chain $ana'ement *erm roAect

    *he upply Chain $ana'ement *erm roAect consists of a team term paper based on the researchconducted about a specific supply chain area identified belo6 or an other6ise a topic appro ed by theinstructor&

    *he upply Chain $ana'ement *erm roAect is comprised of a four person team& lease select your teammembers carefully as early as possible& *he term paper is a team effort and only one 'rade 6ill be issuedfor the team for each&

    elect one of the C$ related areas listed belo6 and carefully follo6 the reportin' instructions& @ll proAects must be appro ed by the instructor based on the proposals& +ach proAect team is re uired tosubmit a one!pa'e proposal in class on +ctober 1st & /f you 6ant to do a proAect that does not ob iously

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    fall 6ithin the su''ested cate'ories- please select a topic that is li7ely to benefit the class rele ant to classdiscussions& *he term paper should inte'rate concepts and strate'ies identified in class&

    Supply 'hain &anagement esearch Areas &ay 4nclude the 5ollo6ing: C$!related technolo'y- such as databases- net6or7s (6ired or 6ireless)- electronic commerce-

    etc&

    C$!related processes- such as ales and Operations lannin'- procurement- mana'ement-customer ser ice- =istribution- etc&

    upply chain security- such as container security- transportation security- infrastructure security- preparedness- first response- etc&

    lobal C$ issues that impact the bottom!line (lo'istics- transportation- irtual models- chan'in''lobal economics- etc&)

    *he future of C$ (trends- chan'es to current state- impact on businesses- etc&)

    Company specific C$ issues that has chan'ed that companyLs business model and ho6 theyoperate

    First- select a C$ research area and describe its contribution (or proAected contribution- if ne6) to thecurrent state of the C$& /t 6ould be most useful if you ha e been e:posed to that technolo'y on your

    Aob- and can report on it firsthand& 1ote that the current technolo'y should be described briefly in your presentation and report- but your proAect should also co er future or emer'in' de elopments and theirfuture potential&

    econd- research the current state of the chosen area and summari e it in your presentation and report&Find out the current or emer'in' commercial playersI- and loo7 at their future technolo'ical directions&ased on at least three sources (ordinary articles or ,eb pa'es- to be referenced in your report)- address

    briefly at least the follo6in' points

    ,hat are the 7ey technical and economical aspects of the C$!related areaM ,hich are of benefit

    to the mar7etplace (e&'&- technolo'y users- both indi idual and corporate)M

    ,ho are the current mo ers and sha7ersI in this areaM Compare and contrast their technolo'icaland business approaches- products- etc&

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    ,hat are the current impediments to their approaches for acceptance in the mar7etplaceM +:amplesare ease of use- price- technolo'ical lon'e ity- etc&

    *hird- based on the current state of the area- e:press your personal opinions and conclusions on the futureof chosen technolo'ies and their applications&