LOGISTICS & SUPPLY CHAIN MANAGEMENT (CASE: HP DESKJET SUPPLY CHAIN)
Supply Chain Management and Logistics Pre-conference · • Flagship MHI - Supply Chain, Material...
Transcript of Supply Chain Management and Logistics Pre-conference · • Flagship MHI - Supply Chain, Material...
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Supply Chain Management and Logistics Pre-conference
October 5, 2016 9:00am – 4:30pm
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AGENDA
9:00 – 9:30a Welcome • State Of The Occasion
• Introductions
• Name
• Program Overview
• Today’s Expectations
9:30 – 9:45a Program Evaluation “Where Are We?” • MHI Intro
• APMM Overview
• Mini Assessment
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AGENDA
9:45 – 10:30a Level 1 Academic Partner Maturity Model • Heroic Efforts
• How To Get Started • Building Relationships
10:30 – 10:45a Break 10:45 – 11:30a Level 2 Academic Partner Maturity Model
• Basic Management Nitty Gritty • Resources & Processes
11:30 – 11:45a Q & A Session 11:45 – 12:00p PM Overview
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MATERIAL HANDLING INDUSTRY
About MHI
Angela Jenkins Director, MHI Career & Technical Education
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WHO IS MHI?
• 800+ Members
• Expos and Conferences
• Industry Groups – Product Groups – Solution Groups – Standards
• Research and Publications
• Education
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MHI EDUCATION
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WHERE ARE WE? Program Evaluation
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ACADEMIC PARTNER MATURITY MODEL
APMM
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What Is It?
• Structured framework to assess whether the behaviors, practices, and processes of your organization can reliably and sustainably produce required outcomes for target levels.
• Shared document, curated by the MHI and the MHI CTE Community
• Available for use by the Material Handling, Logistics, and
Supply Chain CTE community. • Used for self-assessment, benchmarking, and for
sharing best practices
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ORIGIN – Capability Maturity Model
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Purpose
• A program implementation guide or “rubric” which describes characteristics of a program at various levels.
• Common language describing good to great programs. • This is a work in progress, building content through
expertise.
• Located in the MHI CTE Community Google Drive
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Result
1 Heroic Efforts
2 Basic Management
Risk and Waste
3 Process Standardization
4 Qualitative Management
5 Continuous Process Improvement
Level
Academic Partner Maturity Model (APMM)
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APMM CRITICAL SUCCESS FACTORS
Staff & Students
Stakeholders
Advisory Board Employment
Advanced Education Local Government
Economic/Workforce Development
Local Employers Parents
Associations Administration
Other Stakeholders
Resources & Process
Building/Facilities Data/Metrics Curriculum
Career Pathway Credentials Textbook Marketing
Financial Funding
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SESSION FOCUS AREAS
Next Steps
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HOW TO GET STARTED
• Feasibility Study • Data gathering/metrics • Identifying the need • One Person Champion • Developing Advisory Board • Funding • Building Relationships • Trial and Error
• Benchmarking • Identifying Equipment
Needs • Start Marketing • Brainstorming, Planning,
Administrative Understanding and Support
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NITTY GRITTY Resources and Processes
• Curriculum Developed • Textbooks/content • Credentials
• Operational Funding • Pilot Projects • Industry Participation • Career Pathway
• Assess Capacity • Engagement of Advisory Board • Secured
Buildings/Facilities/Equipment • Expand Team • Building Teacher Capacity • Credentials
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LEVEL 1&2 PRE-ASSESSMENT
5 Minutes
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LEVEL 1 - HEROIC EFFORTS
Time To Get Started
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LEVEL 1 - HEROIC EFFORTS How To Get Started? • Conduct A Feasibility Study – Gap Analysis James
– Identify Demand/Collect Data
– Benchmark Programs
• Identify Administrative Champion(s) James
• Building Relationships James / Angela
– How To Develop Advisory Board/Summit
– Local Workforce/Economic Development
– Local Government
– Associations
– Local Employers
– Existing Programs
• Develop Marketing Plan James
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FEASIBILITY STUDY Where Do I Start?
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• Gap Analysis – Current national programs – Current local programs
• Review Findings with Local Employers
– Identify relevance of existing programs to industry – Determine training and education demands
• Engage Industry Associations
Feasibility Study
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Industry Certifications
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Gap Analysis
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ADMINISTRATIVE CONSIDERATIONS What Do They Care About?
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• Curriculum • Funding • Facility Design and Layout • Advisory Board • Building Relationships
Administrative Considerations
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Curriculum
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• Grants (federal, state, local, private) • Community Support • Academic Programs (certificate/AS degrees) • Training Programs • Incubator Projects • Staffing and Placement
Funding
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• Start-Up Costs: $500,000 – Construction- $275,000 – Furniture- $70,000 – Signage- $15,000 – Equipment- $140,000
• Annual Operating Expense:
$250,000 – Faculty/Staff – Facility – Marketing
Vincennes University LTEC
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• Annual Projected Revenue – Community Support (5 years)- $100,000/year – Associate’s Degrees (25 FTE)- $125,000 – Staffing and Placement- $85,000 – B&I Training- $40,000 – Logistics Incubator Projects- YTBD
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30,000 sq. ft.
Facility Design and Layout
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5,000 sq. ft. classroom
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30,000 sq. ft. warehouse
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Exposure to different experiences
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BUILDING RELATIONSHIPS Who Do I Need Involved?
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• Assemble a diverse Advisory Board: – Industry Employers – Economic/Workforce Development – High School Representatives (ex: Career Centers) – University Staff/ Faculty
• Work Board vs. Approval Board
Advisory Board
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Proximity
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Partners
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• Industry Associations • Industry Employers • Equipment Vendors • CTE Schools • MHI
– ProMat – Modex – Career and Technical
Education (CTE)
Building Relationships
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MHI Career & Technical Education Support
Identifying Industry Challenges
Informing About Career Opportunities
Supporting Supply Chain Communities
Providing Educational Content & Resources
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Patterson, California
• Model For Supply Chain Education
– Highway I-5 Logistics
– City, County, State (Community)
– Partnerships with major
corporations
– Supply Chain Education Pipeline
– Learning Lab/Warehouse
Example – Identifying Key Partners
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Hudson Valley , New York
• Hudson Valley Supply Chain Education Summit November 4, 2015
EVP & CFO NERAK Systems, Inc. Executive Director DC Workforce Investment Board
Example – Identifying Key Partners
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Rock Hill, South Carolina
• Flagship MHI - Supply Chain, Material Handling, and Logistics Program – Since 2009
• Rock Hill School District Warehouse– Don Frazier Supply Chain Training Center (Learning Lab)
• MHEFI (Material Handling Education Foundation, Inc.) member Don Frazier donated warehousing equipment
• First Book Program
• Back The Pack
Supporting Supply Chain Communities
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LEVEL 2 – BASIC MANAGEMENT NITTY GRITTY – Resources and Processes
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“NITTY GRITTY” Resources & Processes
• Engage Advisory Board James • Curriculum Development Bob/Ned/Angela/James • Building/Facilities/Equipment James/Angela • Industry Participation Bob/Ned • Career Pathways All • Credentials Mike/James • Marketing Mike/James/Angela • Financial Funding Bob/Ned/James
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Curriculum Development • State of Ohio Department of Education Supply Chain Management https://www.ohiohighered.org/sites/ohiohighered.org/files/uploads/transfer/CT2/Supply%20Chain%20Management%20Technology%20CTAG_Final_1-28-16.pdf
• National Center for Supply Chain Technology Education - Supply Chain Technology Curriculum http://www.supplychainteched.org/model-program.html
• Presenters’ “home college” curriculum http://www.sinclair.edu/program/params/programCode/SCM-S-AAS/ http://www.sinclair.edu/program/params/programCode/SCMC-S-CRT/ https://drive.google.com/file/d/0B2UA5Lsw13taSXE5UTlsc09aTVE/view?usp=sharing
• Articulation: Key to successful curricula: http://www.supplychainteched.org/articulation-program.html
• High School Curriculum http://www.transportationcareers.org
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Building & Facilities
Existing facilities ●Technology ●Computer ● Science ● Storage
Off site facilities • Rental • Donated, Partnerships,
Industrial • Construction
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Funding - Transportation, Warehousing & Logistics (TWL) Grant - 2005 US Department of Labor Ï Workforce Investment Act Ï Illinois Community College Board
Ë $50,000 funding Ë Support TWL seminar Ë Develop TWL curricula
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Industry Development of Courses • Introduction to Radio Frequency Identification
• TagNet Middleware • The Impact of RFID in the Supply Chain • RFID Practicum • Introduction to Bar Code Technology and
Applications • Operations Supply Chain Management • Introduction to Transportation, Warehousing and
Logistics
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Equipment Donation Stratum Global
TagNet site license Intermec Intellitag reader Intelligent GEN 2 antenna Handheld IP4 scanner Zebra RFID printer
Omron ThingMagic reader GEN 2 antenna William Frick & Co. RFID tags
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Other Funding Sources Government
• NSF Advanced Technological Education • DoL Trade Adjustment Assistance Community
College & Career Training • Economic Development - Tax Increment
Financing
Private/Industrial
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Industry Participation Determine Industry Needs (National, State, Local) http://www.supplychainteched.org/industry-survey-2013.html https://drive.google.com/file/d/0B2UA5Lsw13taSXE5UTlsc09aTVE/view?usp=sharing
Form an Industry Leadership Team http://www.supplychainteched.org/industry-leadership-team.html
Determine roles for industry partners
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Career Pathway • Begin with “Career Awareness” • Supply chain careers in Ohio, Kentucky,
Indiana: http://www.supplychainoki.com/
• Supply Chain Technology/Automation careers: http://careerawareness.supplychainteched.org/ http://www.supplychainteched.org/career-pathways.html
• High School to Community College to 4-Year Institution
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Teaching Resouces NSF Center for Supply Chain Automation
• Introduction to the Automated Warehouse • Technical Mathematics with MyMathLab
SCM Globe
• Instructor Manual • Online Tutorial • Case Studies & Study Guides
Warehouse Science- Georgia Tech • http://www.warehouse-science.com/
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Credentials National Center for Supply Chain Technology Education White Paper
• http://www.supplychainteched.org/supply-chain-certifications.html
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RESOURCES AND PROCESSES What Tools Do I Need?
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MHI Career & Technical Education Support
Identifying Industry Challenges
Informing About Career Opportunities
Supporting Supply Chain Communities
Providing Educational Content & Resources
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Informing About Career Opportunities
4 year degree
20%
Skilled 20%
Unskilled 60%
Jobs in 1960
4-year degree
33%
Skilled 57%
Unskilled 10%
Jobs in 2018
Harvard University Research
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Providing Educational Content & Resources
• Tools (Textbooks, APMM, publications, web) • Network (MHI CTE Community) • Donations (Equipment Donation Program) • Support (Certification, Curriculum) • Education Events
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Providing Educational Content & Resources
Textbooks Fundamentals of Warehousing and Distribution
• Vol I Updated 2015 • Available on Kindle • Customized Reader • Vol 1/2 worksheets & tests • Aligns with:
– APICS(GLA)
– MSSC (CLA, CLT)
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Providing Educational Content & Resources
Publications and Web Content • US MH&L Roadmap
• Solutions Magazine
• MHI Annual Report
• www.mhi.org/learning
– Case Studies
– Videos
– Taxonomy
– Media Bank
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Providing Educational Content & Resources
Equipment Donation Program • Email Correspondence
– Tradeshow Donations
– Member Donations
• Submit Proposal For Web
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Providing Educational Content & Resources
Certification/Certificate Support There are several organizations that have certification programs for material handling/supply chain.
• Manufacturing Skills Standard Council (MSSC) – Certified Logistics Associate (CLA) – Pre-requisite for CLT – Certified Logistics Technician – (CLT)
• APICS – Global Logistics Associate (GLA) –w/ online Avatar – Certified in Transportation and Logistics (CTL) – Professional Designation in Logistics and Supply Chain
Management (PLS) – Certified in Logistics, Transportation and Distribution (CLTD)
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Providing Educational Content & Resources
Events • Student Days @ ProMat & MODEX
– Exclusive 2-Day program for faculty and students in engineering, business, and technical schools, ranging from high school to university
• Guided show floor tours
• Professional Development sessions with Keynote Speakers
• Networking Reception with Industry Leaders
• State-of-the-art facility tours
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Providing Educational Content & Resources
Events
• MHI CTE Educators Summit
– The only event held annually in the US for the logistics and supply chain CTE community.
– Provides industry-relevant professional development for teachers in high schools community colleges, and other programs related directly to material handling, logistics, and supply chain careers.
Participants learn about: – The material handling body of knowledge – Interact with working facilities and practitioners – Share teaching best practices – and Connect with resources to support their curricula.
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Providing Educational Content & Resources
MHI CTE Community Google Drive
Provides access to the following: • Shared best practices and content from previous
summits • Curriculum Resources • Program Resources • Tradeshow Content
If MHI does not know, we will connect you with the experts.
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MARKETING Where Do They Come From?
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• Identify target audiences and messages
Marketing
TAA Veteran Incumbent Un/Under Employed
High School
• Provides a skill set that will always have demand
• Utilize TAA benefits to participate in free training or education
• Priority of Service (Grant)
• MOS can be articulated for credit
• Short-term training or education to increase your skills for a promotion or better job
• Short-term training or education to help you obtain a job quickly or increase wages at your current job
• Close to home learning that can save you money
• Work while you go to school
• High-wage, high demand industry with multiple career ladders
• General Message: Flexible class schedule, hands-on learning, work experience credit, internship opportunities, personalized Advisor, hybrid learning options, and high-demand skill
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• Identify Marketing Channels: – Radio – Billboard – Website – Moveable Signs (example: Truck wraps) – Social Media – Career & Education Fairs – High School/Career Center Visits – Employer Visits – State One-Stop’s – Community Events (ex: Chamber Meetings, Town
Councils, etc.)
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Marketing & Recruitment • Start in Middle School- Career Planning Classes • No TV hook • Schedule events around course signup days • Field Trips • Comes down to relationships with students • Branding and Name Recognition • Money talks!
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Q & A SESSION Review
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Afternoon Logistics
• Lunch
• Vincennes University
– Logistics Training & Education Center
• Walmart E-Commerce Fulfillment Center
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THANK YOU FOR ATTENDING!