Supplier Quality Manual - KONI


Introduction

KONI Group

The KONI Group head office is located in Oud-Beijerland in The Netherlands, where the main operational functions of Research & Development, Engineering, Manufacturing, Finance & Controlling, Quality Assurance and worldwide Sales & Marketing are located. The KONI manufacturing plants are located in; Oud-Beijerland in The Netherlands, Ostrava in the Czech Republic and Wuxi in China. KONI has wholly owned subsidiaries in Germany, France and the USA that are responsible for sales, distribution and service of our products to these after markets, and are also dedicated to operate as liaison offices for Original Equipment Manufacturers. Via a network of nationally established distributors and agents, KONI serves the worlds after markets.

KONI has organized its performance shock absorber business into 3 main product market groups: Car & Racing, Bus Truck Trailer & Defence and Railway Rolling Stock. Each product market group is handled by its own dedicated team for product development and engineering, assembly lines and sales & marketing, thus, assuring the best possible concentration of product specialization and know-how, but under the overall KONI management and corporate strategy.

Commitment

The KONI organization is committed to Total Quality Management.

Purpose

The purpose of the KONI Supplier Quality Manual is to clearly communicate KONI’s quality and delivery requirements. It is the expectation that all suppliers comply with all the requirements and expectations documented in this manual.

Scope

It is understood by the purchaser and the supplier that this manual is valid for every KONI purchase order.

General expectations

Due to the fact that approximately 80% of all assembly parts used by KONI are purchased from suppliers, this makes KONI’s suppliers of vital importance with respect to:


http://www.koni.com/company-link-header/quality/


delivery time

quality

costs

flexibility

Only good quality products for the right price & at the right time can make KONI successful, it is of importance that all KONI suppliers understand this. KONI expects all suppliers to demonstrate their commitment to quality. The key to this commitment is the implementation of appropriate quality management standards.

Implementation and activation date

The date of implementation and activation of this new Supplier Quality Manual revision 6 has been set on January 1st 2019. From this date, previous revision will become obsolete.

Revision record

Rev.: Revision

date: Release: Modifications: Document

owner: Approved by KONI Quality Manager:

1 04/11/2014 First F. van den Burg

2 04/22/2014 Second R.H.M. Beute

3 07/11/2014 Third R.H.M. Beute

4 10/28/2014 Fourth R.H.M. Beute

5 09/29/2017 Fifth

R.H.M. Beute

6 01-11-2018 Sixth

Changes and adding's are

shown in grey fill color

R.H.M. Beute



TABLE OF CONTENTS

Introduction ....................................................................................................................................................... 2 KONI Group ........................................................................................................................................................ 2 Commitment ...................................................................................................................................................... 2 Purpose .............................................................................................................................................................. 2 Scope .................................................................................................................................................................. 2 General expectations ......................................................................................................................................... 2 Implementation and activation date ................................................................................................................. 3 Revision record .................................................................................................................................................. 3 1.0 Terms and conditions ................................................................................................................................... 6

1.1 Supplier selection ............................................................................................................................... 6 1.2 Quality system conflict ....................................................................................................................... 6 1.3 Additional documentation requirements .......................................................................................... 7 1.4 Revision .............................................................................................................................................. 7 1.5 Communication language .................................................................................................................. 7

2.0 Definitions .................................................................................................................................................... 8 3.0 Referred to specifications and standards .................................................................................................. 10 4.0 Product(ion) definition & requirements .................................................................................................... 10

4.1 Product categories ................................................................................................................................. 10 4.1.1 Category 1 Products (PPAP) .................................................................................................................. 10 4.1.2 Category 2 Products (FAI / ISIR) ............................................................................................................ 11 4.1.3 Category 3 Products (Catalogue & Other) ............................................................................................ 11

4.2 Part Drawings & Specifications .............................................................................................................. 11 4.2.1 Change level .......................................................................................................................................... 11 4.2.2 Customer approval ................................................................................................................................ 11 4.2.3 Dimensions ............................................................................................................................................ 12 4.2.4 KONI Norms ........................................................................................................................................... 12

4.3 Production Part Approval Process ......................................................................................................... 13 4.3.1 PPAP approval ....................................................................................................................................... 13 4.3.2 Sample delivery ..................................................................................................................................... 14

4.4 Specific Requirements ........................................................................................................................... 14 4.5 Production ............................................................................................................................................. 16

4.5.1 Control / storage of dimensions / specifications .................................................................................. 16 4.5.2 Traceability ............................................................................................................................................ 17

4.6 Packaging ............................................................................................................................................... 18 4.6.1 Packaging proposition ........................................................................................................................... 18 4.6.2 Packaging strength ................................................................................................................................ 18 4.6.3 Packaging instruction ............................................................................................................................ 19 4.6.4 Product labelling ................................................................................................................................... 19 4.6.5 Packaging list / Delivery note ................................................................................................................ 19 4.6.6 Corrosion / oxidation protection .......................................................................................................... 19 4.6.7 Special demands ................................................................................................................................... 19 4.6.8 Packaging and environmental / health regulations .............................................................................. 20 4.6.9 Cleanliness requirements ...................................................................................................................... 20

4.7 Change of sub-suppliers ........................................................................................................................ 20 5.0 Quality ........................................................................................................................................................ 20

5.1 Deviation request by supplier ................................................................................................................ 20 5.1.1 Request for temporary dimensional / material / visual deviation ........................................................ 20



5.1.2 Request for permanent dimensional / material / visual deviation ....................................................... 21 5.1.3 Request for temporary process deviation ............................................................................................ 21 5.1.4 Request for structural process deviation .............................................................................................. 22

5.2 Order / batch / part rejection ................................................................................................................ 23 5.2.1 Rejection reasons .................................................................................................................................. 23 5.2.2 Notification / report from KONI to supplier .......................................................................................... 23 5.2.3 Primary response actions ...................................................................................................................... 23 5.2.4 Secondary response actions.................................................................................................................. 24 5.2.5 Rejected products ................................................................................................................................. 25

5.3 Quality penalties .................................................................................................................................... 26 6.0 Supplier quality evaluation ........................................................................................................................ 27

6.1 Performance rating ................................................................................................................................ 27 6.2 Mandatory actions ................................................................................................................................. 29

6.2.1 Improvement action plan ...................................................................................................................... 29 6.2.2 Presentation .......................................................................................................................................... 29 6.2.3 Improvement planning .......................................................................................................................... 29 6.2.4 Internally performed audit including reporting .................................................................................... 29 6.2.5 Audit by KONI, or KONI representative ................................................................................................. 29

6.3 Consequences for supplier quality classification D ............................................................................... 30 6.4 Yearly Suppliers Targets ......................................................................................................................... 30

7.0 Measurement requirements ...................................................................................................................... 30 7.1 Measurement system analysis (MSA) .................................................................................................... 30 7.2 Calibration / Verification records. ......................................................................................................... 30 7.3 Use of external laboratory ..................................................................................................................... 30

8.0 Supplier monitoring / audit (PCPA) ............................................................................................................ 31 8.1 Audit process ......................................................................................................................................... 31 8.2 Audit planning ........................................................................................................................................ 31 8.3 Audit Control Plan .................................................................................................................................. 31 8.4 Major / Minor Non-Conformity ............................................................................................................. 32

8.4.1 Major Non-Conformity .......................................................................................................................... 32 8.4.2 Minor Non-Conformity .......................................................................................................................... 32

8.5 Audit action plan .................................................................................................................................... 32 8.6 Follow up of actions ............................................................................................................................... 32 8.7 Audit conclusion .................................................................................................................................... 33

9.0 Equipment .................................................................................................................................................. 33 9.1 Labelling / Storage ................................................................................................................................. 33 9.2 Usage ..................................................................................................................................................... 33 9.3 Maintenance .......................................................................................................................................... 33 9.4 Inspection .............................................................................................................................................. 34 9.5 Termination ........................................................................................................................................... 34

APPENDIXES ..................................................................................................................................................... 35 A. Checklist for part submission .................................................................................................................. 36 B. Part submission warrant (PSW) ............................................................................................................... 37 C. Conflict minerals reporting template (CMRT) ......................................................................................... 38 D. Supplier declarations for products having preferential & non-preferential origin status ...................... 40 E. Document agreement .............................................................................................................................. 44



1.0 Terms and conditions

1.1 Supplier selection

For category 1 & 2 products, as explained in chapter 4.1, KONI seeks the selection of suppliers with at least an ISO 9001 certification. There is a preference for suppliers who already hold an ISO/TS 22163 or IATF 16949 in combination with ISO 14001 certificate. If the supplier is not ISO/TS or IATF and / or ISO 14001 certified yet, KONI will request the supplier to provide a plan for implementation and certification including a due date. In all events the supplier must be able to meet all requirements for the products in these categories.

Existing suppliers that do not hold a valid ISO 9001 certificate are requested to submit an action plan for obtaining this certificate. The supplier will be audited by KONI annually until ISO 9001 certification has been achieved. The supplier shall remain an A classified supplier according to the KONI performance rating (see chapter 6).

In addition to the quality aspects, orders will always depend on specific buying conditions. The Purchase Department covers this function. Quality and price are important, but the eventual selection will also depend on:

full support and cooperation in the field of product and process innovation,

flexibility in delivery and the implementation of modifications,

meeting special wishes, e.g. just-in-time delivery.

All KONI suppliers and their sub-suppliers / sub-contractors shall comply with the U.S. Department of Treasury, Office of Foreign Assets Control regulations under 31 C.F.R. 510, Title III, the Korean Interdiction and Modernization of Sanctions Act of the Countering America’s Adversaries Through Sanctions Act (CAATSA), including the prohibition on using North Korean nationals as forced labour for the financial gain of the North Korean government.

1.2 Quality system conflict

In the event of conflict between the Supplier Quality Manual and other provided documents, the order of priority shall be:

1. KONI Supplier Quality Manual 2. KONI Purchase Order 3. KONI Drawing / KONI Norm (KN’s) 4. Applicable supplier drawing 5. Supplier’s requirements

If any doubt about the requirements stated in this manual please contact the KONI Supplier Quality Engineer (SQE).



1.3 Additional documentation requirements

ITT KONI is committed to sourcing responsibly and considers mining activities that fuel conflict as unacceptable. Within end of June, on a yearly base, Suppliers are requested to provide a Conflict Mineral Report. Each year, instructions and template will be provided by KONI. See appendix C with template of this report.

Each Supplier is additionally requested to provide for the product supplied the HS Code, Country of Origin and Supplier declaration for export (see appendix D with declaration forms for referential origin & non-preferential origin for supplier in the EU). Before the end of every calendar year the filled out declarations applicable for deliveries in the following calendar year, shall be send to the KONI purchasing department.

1.4 Revision

If a reference is made to any other documents which are referred to in this Supplier Quality Manual on the purchase order, the latest revision of such a document shall apply at the time of purchase order.

1.5 Communication language

The preferred language of all submitted documents and certifications is English. Documentation submitted in any other language could result in; a translation request and / or product / order rejection, a negative impact on the supplier’s quality rating, and / or delayed payment. Handwritten documentation in any form is not preferred and should be avoided.



2.0 Definitions

The following abbreviations and definitions are provided as a means for KONI suppliers to get a clearer understanding within this manual.

Purchaser The term used to identify the procurement organization. In this document the Purchaser referred to is KONI

Supplier Approved supplier of KONI; the term used to identify the outside source from which KONI obtains support in the way of procured products and services

Sub-Supplier Supplier that supplies a good, service, product or idea to the direct supplier of the customer

Registered Supplier A Supplier who has applied for registered supplier status and has been accepted as such by KONI Quality

Customer Recipient of a good, service, product or idea. In this document the recipient is KONI

8D Eight disciplines problem solving, method / approach for problem solving

Approved sources Sources of material / products approved in writing by KONI

Audit/Survey A quality system or special process evaluation conducted on the premises of a Supplier’s facility by a KONI representative

Deviation Measureable difference

DIN Deutsches Institut für Normung

FAI First article inspection

ISIR Initial sample inspection report

Homologation Agreement

IMDS The International Material Data System (IMDS)

ISO International Organization for Standardization

NC Non Conformity

OE & OEM Original Equipment & Original Equipment Manufacturer

Packaging Card: Document stating packaging requirements

Periodic Evaluation: This type of evaluation is conducted to ensure continued compliance to quality system, process or performance rating requirements

PCPA Process Control Plan Audit; a supplier monitoring audit



PPAP Production Part Approval Process

PSW Part Submission Warrant

Root cause An initiating cause of a causal chain which leads to an outcome or effect of interest

SPC Statistical process control; a method of quality control which uses statistics

SQE Supplier Quality Engineer

Cmk Capability machine index. Machine capability in relation to tolerance limits

Pp Process performance indicator

Ppk Process performance index. Adjustment of Process performance for the effect of non-centred distribution

Cpk Process capability index. Adjustment of Process Capability for the effect of non-centred distribution

CSL Controlled Shipping Level

FMEA Failure Mode and Effect Analyses (Design and / or Process FMEA’s)



3.0 Referred to specifications and standards

ISO 9001 : Quality management system

ISO TS 16949 : The ISO/TS16949 is an ISO technical specification aiming to the development of a quality management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain

IRIS Standard : International Railway Industry Standard

ISO 14001 : Quality and Environmental Management System Standard

IATF 16949 : Automotive Quality Management System Standard (replaces ISO TS 16949)

ISO TS 22163 : Railway applications - Quality management system (replaces IRIS)

DIN ISO 2768 : General drawing tolerances

KN-Norms : KONI specific norms or requirements

4.0 Product(ion) definition & requirements

4.1 Product categories

Depending on the product application / designation within the shock absorber system, KONI identifies the following categories:

4.1.1 Category 1 Products (PPAP)

These parts contain key product characteristics / special characteristics which are marked in the KONI drawings with the following symbols:

Symbol: Definition:

Important dimension

Form, fit and function

Process critical

Safety critical

For these products the following applies:



Traceability requirement high (see 4.5.2.1)

IMDS required (see 4.4)

Minimum PPAP demands (see 4.3.1)

Capability requirements (see 4.5.1.1)

If change of (sub-)supplier new PPAP required.

4.1.2 Category 2 Products (FAI / ISIR)

Parts without key product characteristics / special characteristics.

For these products the following applies:

Traceability requirement medium (see 4.5.2.2)

If change of (sub-)supplier; new material certificate

PPAP only at request of KONI.

4.1.3 Category 3 Products (Catalogue & Other)

Parts purchased by KONI based on supplier specifications only, also known as “catalogue” parts, and products that are not directly related to the KONI finished products and are not KONI damper parts. For these products this Supplier Quality Manual is not applicable and are no documents required.

For specific requirements see chapter 4.4 Specific Requirements!

4.2 Part Drawings & Specifications

The KONI drawings of parts and components and KONI Norms (KN’s) specifications are supplied by KONI (pdf-format). If the drawing or KN is not in the possession of the supplier, it is the responsibility of the supplier to request KONI for sending them. International standards and norms (for instance NEN, ISO, DIN, ASTM etc.) should be purchased by the supplier and therefore the responsibility of the supplier.

4.2.1 Change level

Supplier must be in possession of the drawings that reflect the latest revision. It is the responsibility of KONI that the supplier will be supplied with the latest drawing revision. It is the responsibility of the supplier that the products ordered comply with specifications on the latest agreed drawing revision.

4.2.2 Customer approval

The checkbox mentioned on the drawing, must be filled out or showing a signature, indicating an official released drawing.



4.2.3 Dimensions

Key product dimensions / special characteristics These dimensions are marked in the drawing with the symbols:

Symbol: Definition:

Important dimension

Form, fit and function

Process critical

Safety critical

The tolerances of these dimensions are stated on the drawing.

Other dimensions These dimensions are according DIN ISO 2768, if not specified otherwise on the drawing. This norm has several tolerance classes, the tolerance-class should be clearly stated on the drawing supplied by KONI.

4.2.4 KONI Norms

Some specifications are described in KONI norms. These norms / specifications are indicated on the drawing as KN XXXX, in which x’s are numerical values from 0 to 9, followed by possible letter combinations to point out a specific section within the KN norm.

These specifications could be:

Material specifications Material specifications are specified on drawing. In most cases there is a material norm stated e.g. KN 0078 BAK, KN 0018, etc.

Material treatment Additional material treatment process, for example annealing according KN0204

Contamination specification This could be or clearly indicated on the drawing as allowable amount of contamination per surface area, or as referred as a KN-Norm

Surface treatment Most of the drawing contains text combined with a KN-Norm, for instance: “zinc plating according KN0038-F”

As stated in paragraph 4.2, it is the supplier’s responsibility to obtain the KONI Norms when they are not available. KN’s are not distributed automatically by KONI to its suppliers.



4.3 Production Part Approval Process

Depending on the classification of the part, KONI requires:

1. PPAP (Production Part Approval Process); category 1 products 2. FAI (First Article Inspection) / ISIR (Initial Sample Inspection Report); category 2 products 3. No documentation (catalogue & other parts only); category 3 products

The following paragraphs explain the approval types for category 1 and 2 products. The required documentation shall be sent / uploaded and therefore available for KONI before the first delivery has been received by KONI.

4.3.1 PPAP approval

If PPAP (Production Part Approval Process) is required, this should be executed according the AIAG PPAP manual latest revision. It is the responsibility of the supplier to have access to this document. PPAP level 3 is the default minimum level. After 3 years of not producing or delivery of the approved parts to KONI, the PPAP has expired and therefore new PPAP shall be started including sampling and documentation.

Regardless of the PPAP level, for all first deliveries of category 1 and category 2 products, a Part Submission Warrant is required. The standard KONI PSW format is preferred.

The retention / submission requirement explanations per level are stated in the AIAG PPAP manual latest revision. It is the responsibility of the supplier to provide KONI with these PPAP documents. All PPAP documentation should be sent digitally to KONI or uploaded via the KONI Extranet Supplier Portal (applicable for KONI Oud-Beijerland).

4.3.1.1 PPAP approval Category 1 products

For these category products the minimum PPAP demands are:

Process Flow Diagram

Process FMEA

Control Plan

Initial Process studies including machine and process capability analyses for SPC dimensions.

Dimensional results (FAI / ISIR preferably according KONI standard format), capability and MSA studies on minimal the critical / special characteristic dimensions

Sample production parts (5 pieces completely measured and an additional 25 pieces on special characteristic dimensions – see 4.5.1.1 for requirements)

Material certificate and / or Certificate of Conformity (if applicable)

Specific requirements (if applicable / see 4.4)

All requirements on drawing

Part Submission Warrant.

The supplier has a possibility to perform only FAI / ISIR instead of PPAP for sub-supplied components, however direct suppliers of KONI shall provide the Quality Department with complete



PPAP documentation.

4.3.1.2 FAI / ISIR approval Category 2 products

For these category products the minimum demands are:

Dimensional report (FAI / ISIR preferably according KONI standard format), including MSA study on critical dimensions (if applicable).

Material certificate and / or Certificate of Conformity (if applicable)

Specific requirements (if applicable)

Sample production parts (5 pieces completely measured)

Part Submission Warrant.

4.3.2 Sample delivery

For category 1 and 2 products 5 completely measured samples and for category 1 an additional 25 measured samples on the special characteristic dimensions shall be provided. The following PPAP and FAI / ISIR sample requirements are applicable:

1. Samples must be individually identified / numbered inside the box / package of samples 2. Measuring results from the supplier must be numbered in which the relating dimensions are

numbered corresponding with the ballooned drawing made by the supplier. The ballooned drawing must indicate all dimensions/requirements

3. Measuring results must be on individual basis; no min-max-average of the requested parts is allowed. Every dimensional result per part must be stated individually in the report

4. Samples must be packaged in a separate box, clearly identified as “sample parts” 5. The box with samples must not be packaged inside a regular delivery box; the box with

samples must be visible from the outside 6. If PPAP samples are rejected by KONI, KONI will inform the supplier about the reason for

rejection. Following the supplier has to choose within 2 work days, one of the following two options:

a. Supplier will give KONI written permission to discard these products. Products will be seen as zero value and will be scrapped

b. Supplier will arrange transportation for picking these parts up at KONI at on the account of the supplier.

7. Inside the box the samples shall clearly be identified with the KONI part number.

4.4 Specific Requirements

Each customer may have specific requirements to be included on the PPAP package/product approval. It is good practice to request the customer for PPAP / product approval expectations before even quoting for a job.

KONI will submit the additional requirements in the quotation process or before sending the purchase order via the documentation checklist.



Contamination test report: Suppliers should supply KONI with a contamination test report related to the ordered part when requested. KONI has defined cleanliness requirements in KONI norms which are stated on the drawing when applicable.

Certificate of conformity:

To provide evidence for certain requirement a document “Certificate of Conformity” (C.o.C.) will be requested. C.o.C. is required for, but not limited to:

o material specification documentation for non-metals o a bending-test-report for verification of the annealing process o a layer thickness measurement report for surface treatments or coatings.

Corrosion / Oxidation prevention approval: Processing & packaging of the products supplied to KONI must warrant a minimum “shelf life” of six months in original packaging (if applicable, additional requirements according the packaging card).

If required, KONI can request the supplier to supply KONI with a test report in which the corrosion/oxidation preservation of the parts is tested.

Material certificates & Declaration of Conformities If required via the KONI drawing, 3.1 material certificates according to EN 10204 standard shall be submitted, containing material code, batch / lot number, chemical composition and mechanical properties and must be available for KONI before every delivered batch.

For a better understanding ITT KONI provides a guideline document: “Guideline Material Inspection Certificates” for its suppliers. For a select group of Railway parts, an additional supplemental document “Declaration of Conformity” is required for every delivery to KONI. Each applicable KONI drawing states clearly this requirement.

IMDS: The International Material Data System (IMDS) is a global data repository for product content used by the automotive industry and used to gather data for various reporting requirements.

Suppliers should register the part in IMDS and it is the responsibility of the supplier to supply KONI with the IMDS ID number related (add to the PSW) to the ordered part when requested.

Use the correct KONI company ID number for the applicable KONI plant. When unknown, contact the KONI Supplier Quality Engineer.



Approved sources: Where specified by KONI, the supplier shall purchase parts, materials or services from sources approved by KONI.

Packaging card, if applicable This specifies how products should be packed and transported to KONI.

See chapter 4.6 Packaging for more details.

4.5 Production

If the PPAP via PSW or FAI / ISIR is approved by KONI, the supplier is allowed to start accepting production / regular orders for supplying parts. During production the following applies (not applicable for catalogue parts).

4.5.1 Control / storage of dimensions / specifications

The below states how dimensions and specification should be controlled / stored.

4.5.1.1 Control of key product characteristics / special characteristics

Key characteristics / special characteristics shall be controlled as indicated in the control plan. The Control Plans shall contain clearly highlighted control sizes and frequencies (higher than standard dimensions) and control limits (Upper and Lower control limits) for these key product characteristics / special characteristics. For correct input for setting up the Control Plan use the P-FMEA for the specific production processes. Measurements of these key characteristics / special characteristics shall be stored accompanied with the production date / batch number and part number.

SPECIAL CHARACTERISTIC DEFINITIONS & REQUIREMENTS

Symbol: Definition: PPAP batch Cmk / Ppk:

Serial production batch Cpk:

Important dimension >1 -

Form, fit and function >1,33 -

Process critical >1,67 >1,33

Safety critical >2,0 >1,67

It is of the highest importance that the supplier uses the data of the key characteristics to calculate SPC data and in this way monitors continuously the production quality performance.



The minimum Cmk and Ppk requirements during PPAP are state in the above table “special characteristic definitions & requirements”. The Cpk for serial production batches / orders are state in the above table “special characteristic definitions & requirements”. When a long term capability over multiple batches is calculated, the Ppk shall be applied.

When a Cpk requirement is applicable, the SPC data shall be provided with a minimum of every three months by the supplier. The report should include data from multiple production batches in sequence with a minimum of 30 measurements per batch (when the batch quantity is below 30 pieces the batch shall be 100% measured).

Capability studies maybe replaced by 100% check controls if preliminary agreed upon with KONI for specific part numbers and / or specific drawing revisions.

The SPC data and / or the results of the 100% measurement check shall be submitted within one working day upon KONI’s request. During supplier audits, the capability study results must be available for verification.

4.5.1.2 Control of dimensions not being key product characteristics

All other dimensions controlled as indicated in the control plan should be stored accompanied with the production date/batch number and part number.

The results of measurement checks shall be submitted within one working day upon KONI’s request.

4.5.1.3 Control of other specifications

All other characteristics stated on the drawing should be controlled as indicated in the control plan. Measurements of these characteristics should be stored accompanied with the production date / batch number and part number.

The results of measurement checks shall be submitted within one working day upon KONI’s request.

4.5.1.4 Storage of specifications

All the above mentioned specification data should be stored for at least a period of five years, or until end of lifecycle of the concerning part, whatever occurs first.

4.5.2 Traceability It is the responsibility of the supplier to make sure that product traceability from raw materials to finished product are guaranteed by applying correct identification labels which includes specific production batch / lot numbers and packaging dates (excluding catalogue parts), this means that when a product is rejected for some reason by KONI, the supplier is able to trace back the boundaries & information of the concerning batch / lot (or batches / lots). Meaning, when the



concerning batch / lot (or batches / lots) started & when it (they) ended. To be able to create clear “clean points” of non-effected batches / lots and deliveries.

It is of vital importance that the supplier has a traceability system in place that will make the below possible, if not this will lead to situations where the whole supply chain is considered as contaminated. This is unacceptable from KONI point of view.

4.5.2.1 Traceability requirement “high”

Based on delivery date & batch / lot number (supplied by KONI) of the concerning products, the supplier should be able to;

o Provide information which material batch / lot is used o Provide the production date / time frame of this batch o Provide information on what machine(s) the product was made o Provide information on all inspections done and associated inspection data reports.

4.5.2.2 Traceability requirement “medium”

Based on delivery date & batch / lot number (supplied by KONI) of the concerning products, the supplier should be able to:

Provide information which material batch / lot is used

Provide the production date / time frame of this batch

Provide information on all inspections done.

4.6 Packaging

4.6.1 Packaging proposition

KONI expects from their suppliers to propose a suitable packaging method. This packaging must warrant the below described items. KONI will approve the packaging proposition in writing if the packaging satisfies the needs and requirements of KONI.

For several raw materials, KONI has imbedded the packaging and / or supplied conditions within KONI Norms which are mandatory to follow up.

Approval does not state that the supplier is not responsible anymore for the below items, during the whole period of the original supplier packaging or supplied condition, the supplier will stay responsible for the below stated items.

4.6.2 Packaging strength

The used packaging must withstand transportation to KONI without the risk of damaging or deforming of the products.



4.6.3 Packaging instruction

It is mandatory for the supplier to have a packaging instruction in use. If applicable, the products shall be packed according the KONI packaging card.

4.6.4 Product labelling

All individual packaging units (e.g. boxes) shall be labelled individually. If the case occurs that multiple product types are in one packaging unit (e.g. pallet), the products must be grouped together and the labels must be arranged in such a manner that all product types are clearly visible. If applicable, the packages shall be labelled according the specific KONI packaging card and otherwise shall at least contain the following information:

Supplier name

KONI part number

Part description

Part quantity

Batch number

Packaging date.

4.6.5 Packaging list / Delivery note

All deliveries shall contain Packaging list / Delivery notes containing at least the following information:

Supplier name and address

A unique packaging list / delivery note number

Part number and part description

Per part number the number of collies / boxes, quantity per coli / box and the total quantity delivered.

When multiple pallets are delivered, each pallet shall be coded (A, B, C, etc.) or numbered (1, 2, 3 etc.) and contain a contents list (sub-packaging list / sub-delivery note) which is clearly visible on the outside of the pallet package.

4.6.6 Corrosion / oxidation protection

The supplier must apply an approved packaging system that will keep products free from corrosion / oxidation during transportation to KONI and storage at KONI for a minimum period of 6 months in original packaging unless preliminary agreed differently with KONI.

4.6.7 Special demands

If applicable, special demands shall be respected according the KONI packaging card.



4.6.8 Packaging and environmental / health regulations

All packaging must be non-pollutant, where possible re-usable according to regulations as described in the European Community (ISPM 15).

4.6.9 Cleanliness requirements

Besides the general expectation that parts are packaged without contamination other than means for protection, KONI has several Norms (for instance KN0122 and KN0124) with cleanliness requirements. These KN’s are stated on the parts drawings and shall be followed up by suppliers so that parts are clean and will stay clean within the supplier packaging material. Mostly for these parts VCI protection for packaging materials is required.

4.7 Change of sub-suppliers

After release of components by KONI, it is not permitted to change from supplier or producer of base materials in the whole supply chain without notification and approval of KONI. After each change, parts may/will not be used prior to homologation by KONI.

Depending on the product classification, different demands exist (see chapter 4, product classification). If any doubt about this topic, please contact the KONI SQE. After each change, parts may not be used prior to homologation by KONI.

5.0 Quality

5.1 Deviation request by supplier

5.1.1 Request for temporary dimensional / material / visual deviation

When the supplier has produced parts with a deviation of some sort from the specification, the supplier could apply for a temporary deviation request via the KONI Supplier Waiver Form (document number: 0100-03-39-02).

In this request the following shall be stated;

Reason for deviation

Part concerned

Amount of parts concerned

Dimension / characteristic concerned

Measured / Observed deviation based on acceptable sample amount.

This request must be send to the KONI SQE. The SQE will respond that the request has been received and will be processed within the KONI organization.



When the KONI SQE has additional questions and / or demands, it is in the supplier’s interest that these questions and / or demands are answered and / or handled accordingly.

After submission and processing of the deviation request, the result could be:

Approval; KONI approves the temporary deviation: o Supplier is allowed to ship the parts to KONI o Parts must be clearly identified “DEVIATION PARTS”. All individual packaging units

should have this specific identification.

Rejection; KONI rejects the request and will not accept any product with this deviation.

5.1.2 Request for permanent dimensional / material / visual deviation

If the supplier of parts to KONI would like to have a structural deviation of some sort from the specification, he could apply for a permanent deviation request. In this request the following shall be stated:

Reason for deviation

Proposed deviation, including tolerances

Benefits of this deviation for KONI

Part concerned

Dimension / characteristic concerned

Measured / observed deviation based on acceptable sample quantity.

This request must be send to the KONI SQE. The SQE will respond that the request has been received and will be processed within the KONI organization. When the KONI SQE has additional questions and / or demands, it is in the supplier’s interest that these questions and / or demands are answered and / or handled accordingly.

After submission and processing of the permanent deviation request, the result could be:

Approval; KONI approves the permanent deviation: o Supplier is allowed to ship the parts to KONI.

Start new PPAP or FAI / ISIR process including documentation and sampling


5.1.3 Request for temporary process deviation

If the supplier of parts to KONI is forced to use a significantly different process / machine / method for manufacturing / inspection of the parts due to unforeseen circumstances, usage of this process / machine / method is only allowed after approval by KONI.

To apply for this approval the supplier shall request for temporary process deviation by sending a filled out Supplier Waiver Form. In this request at least the following shall be stated:

Reason for deviation / concerning process

Part(s) concerned

Time period concerned.



This request must be send to the KONI SQE. The SQE will respond that the request has been received and will be processed within the KONI organization.

When the KONI SQE has additional questions and / or demands, it is in the supplier’s interest that these questions and/or demands are answered and / or handled accordingly.

After submission and processing of the process deviation request, the result could be:

Approval; KONI approves the temporary deviation: o Supplier is allowed to ship the parts to KONI o Parts must be clearly identified “DEVIATION PARTS”. All individual packaging units

should have this identification.


5.1.4 Request for structural process deviation

If the supplier of parts to KONI would like to introduce a structural deviation within its manufacturing / inspection process, he could apply for a permanent deviation request. In this request the following shall be stated:

Reason for deviation / concerning process

Part(s) concerned

Benefits of this deviation for KONI. This request must be send to the KONI SQE. The SQE will respond that the request has been received and will be processed within the KONI organization. When the KONI SQE has additional questions and / or demands, it is in the supplier’s interest that these questions and / or demands are answered and / or handled accordingly.

After submission and processing of the process deviation request, the result could be:

Approval; KONI approves the structural process deviation: o Supplier is allowed to ship the parts to KONI o Parts must be clearly identified “DEVIATION PARTS”. All individual packaging units

should have this identification.

Start new PPAP or FAI / ISIR process including documentation and sampling


For the above requested deviations, approval shall be in written form, from the KONI Quality Manager to the supplier. Sending the request does not approve the supplier prior to approval to send parts with deviation to KONI.



5.2 Order / batch / part rejection

5.2.1 Rejection reasons

Within one year after product delivery at KONI, parts or products can be rejected based on:

I Dimensions not according to drawing

II Material specifications not correct

III Other specifications stated on drawing not according to specification

IV Corrosion of parts (6 months minimum)

V Pollution of parts

VI Damages of parts

VII Packaging and/or labelling not correct

VIII Documentation(s) not present and/or not correct

IX Quantity according to labelling not correct

X Wrong parts delivered.

5.2.2 Notification / report from KONI to supplier

When a deviation on parts have been detected by KONI, but the delivered parts batch can still be used, KONI will send the supplier a notifications as informative claim so that the supplier will follow up with containment and corrective actions.

If a part or product and / or order is rejected by KONI and therefore parts (which can contain one or multiple parts batches) cannot be used by KONI, the supplier will receive a rejection report stating the rejection reason. When KONI need correct parts urgently, this will be stated on the rejection report. If sorting of rejected parts is necessary, a sorting option will be presented by KONI (see 5.2.5 rejected products). All necessary means and efforts have to be made to assure the delivery of these parts in time to prevent a KONI production stop.

5.2.3 Primary response actions

After receiving the rejection notification / report, the supplier must respond within 1 work day so that it is clear that the supplier:

has received the rejection notification/report

is able to deliver the urgently needed correct parts on time when requested

has chosen one option for sorting the rejected parts when requested

will take all necessary action(s).



These action(s) are depending on the reason(s) for rejection. The supplier should in case of;

I & II & III Dimensions / material / other specifications not according to drawing / specification

a. Supply KONI with new or reworked corrected products according to dimensional / material / other specification(s).

IV & V & VI Corrosion and / or pollution and / or damage of parts or products

b. Supply KONI with new or reworked corrected products without corrosion and / or pollution and / or damage.

VII Packaging and / or labelling not correct

c. When the parts are usable, a cause / source for the not correct labelling / packaging must be submitted. When the parts are not usable see b.

VIII Documentation(s) not present and / or correct

d. Supply KONI with the right documentation.

IX Quantity according to labelling not correct

e. Supply KONI with the quantity of missing parts.

X Wrong parts or products delivered

f. Supply KONI with new correct products.

5.2.4 Secondary response actions

It is mandatory that the supplier starts an 8D problem solving procedure as soon as possible after receiving the rejection notification / report.

The 8D procedure states the following steps:

1. Problem description 2. Temporary actions 3. Root cause 4. Permanent / Corrective actions including updating P-FMEA and Control Plan 5. Verification 6. Control / Monitoring 7. Preventive actions 8. Evaluation and closure of 8D.

The 8D report must be send to KONI within the following time frame after completions of steps:

1 – 3 of the 8D, within 3 work days from the rejection notification / report date 4 – 8 of the 8D, within 4 weeks from the rejection notification / report date.

When claims are related to KONI OEM customer claims, a more active response is required and will be requested by the KONI SQE via the rejection report communications.



Completion of the 8D can only be achieved in agreement with KONI; the supplier will request the KONI SQE for a written approval. This approval will only be given if all actions are satisfied from KONI’s point of view.

If the supplier is not familiar with the 8D method / procedure, KONI can provide a template for an 8D report on request. The supplier will always be responsible for all the actions / analyses stated in the 8D report and are taken within the specified timeframe.

5.2.5 Rejected products

When parts or parts batches are rejected, the following situations could be applicable.

5.2.5.1 Sorting of rejected parts

In case Non-Confirming parts or products are detected by KONI and due to urgency issues a sorting action has to be executed, the supplier will be presented with the following options:

1. The supplier or representative of the supplier will come to the concerning KONI production site within 24 hours for sorting activities. These activities must be arranged in such a manner that the output-quantity is high enough to prevent a KONI production stop

2. KONI will define a third party for sorting activities; in this case all costs will be invoiced to the supplier

3. The supplier will deliver 100% inspected confirming parts or products within 24 hours or otherwise agreed.

The decision what option has been chosen by the supplier must be send to the KONI SQE right away after being made and within 1 working day after receiving the rejection notification / report.

5.2.5.2 Control Shipping Level

When reoccurring non-conformities are detected by KONI and the actions taken by the supplier have not been effective, KONI Quality Department will decide which Control Shipping Level shall be applied.

CSL I : A second 100% check control before delivery to KONI shall be executed by the supplier.

CSL II : A second 100% check control by a third party (decided by KONI) on a defined location (at the supplier, at KONI or at the third company site).

5.2.5.3 Collection of rejected parts

It is the supplier’s responsibility to arrange the collection and transportation (including required documentation) for rejected parts. When additional packaging materials and / or labour by KONI is needed, these additional costs will be billed on the supplier’s account. If rejected parts are not collected within the set timeframe stated in the rejection report, the rejected parts will be scrapped. When for scrapping or correctly disposal of the rejected products and its packaging costs are made, these costs will be billed on the supplier’s account.



5.2.5.4 Discarding of products

If parts or products are rejected and not suitable for usage by KONI, the supplier should arrange that these parts or products are picked up at KONI within five working days or provide KONI with a written permission to discard (scrap) these parts or products.

If the supplier gives permission to discard these parts or products, these parts or products are seen as scrap (zero value) and will not be refunded / paid by KONI. The supplier should provide KONI with a credit note for the discarded quantity parts or products. When scrapping will cost KONI additional labour time and / or disposition costs of waste materials this will be billed on the supplier account.

5.3 Quality penalties

When a supplier is not delivering the agreed parts, products and / or documents, the following penalties will be imposed, if after notification of the Non-Conformity by KONI, the primary response actions stated in 5.2.3 are not met:

Part or product rejection:

If a delivered batch is rejected based on the criteria stated in paragraph 5.2.1 and these parts or products cannot be reworked, sorted and / or used, the quality penalty is valid.

Delivery of PPAP documents / parts:

If the requirements stated on the PPAP-order are not completed at the moment of PPAP-submission, the quality penalty is valid.

Delivery of 8D report:

When an 8D is required from the supplier, it is mandatory to fulfil the steps in this procedure within the stated time frame as stated in paragraph 5.2.4. If the supplier does not fulfil steps 1-7 of the 8D report in the stated timeframe, the quality penalty is valid. Suspension of the time frame is only allowed after approval of KONI.

For every justified claim, a penalty a sum of € 250,- will be charged, to be submitted within one month after Non-Conformity detection by KONI.

When a Non-Conformity of delivered parts or products is found as stated in this document, the KONI Quality or Purchase department will notify the supplier.



Non compliance of the follow up of rejections:

When above stated required actions regarding the follow up of rejections are not fully executed, KONI retains the right to bill all additional related costs to the supplier.

6.0 Supplier quality evaluation

6.1 Performance rating

Suppliers of KONI will be rated on their quality & delivery performances. At least every half year the supplier’s performances will be evaluated and judged based on the following items:

OTD = On Time Delivery as a percentage of the total deliveries

Premium Freight = executed emergency logistics to prevent production delays

PPM = rejected Parts Per Million delivered parts

Claims = number of Rejection / Non Conformity Reports, deliveries which are not according to KONI specifications

Communications = with the KONI Purchase, Procurement & Quality Departments.

Based on the above criteria, the following classification & coherent actions are valid as stated in below table:



Supplier quality classify-cation: Score: Mandatory actions: Timeframe:

A ≥80% ~ ≤100% - No actions required Not applicable.

B ≥65% ~ <80% - Improvement action plan required All items within 2 weeks after outcome communication.

C ≥50% ~ <65% - Recovery action plan required

- Improvement presentation at KONI location

- Mutually agreed improvement planning between supplier & KONI

- Internally performed audit by supplier on suppliers sites / plants, including audit reporting to KONI

All items within 2 weeks after outcome communication.

D <50% - Recovery action plan required

- Improvement presentation at KONI location

- Implementation of high control rate by both supplier and KONI

- Mutually agreed improvement planning between supplier & KONI

- Internally performed audit by supplier on suppliers sites / plants, including audit reporting to KONI

- Audit performed by KONI, or KONI representative on suppliers sites / plants

All items within 2 weeks after outcome communication.

KONI will communicate the score by sending the Supplier Evaluation Report via email to the supplier. If any actions are to be taken, it is the responsibility of the supplier to take directly the required actions and send on time the action plan to the KONI Purchase and Quality Departments.



6.2 Mandatory actions

KONI demands the following mandatory actions, if applicable;

6.2.1 Improvement action plan

This improvement plan / action list should include the following items:

Overview of items / parts / products responsible for the bad performance

Frequency of items / parts / products rejection occurrence

8D status(es)

Overview of actions to be taken to prevent rejection causes from reoccurrence.

These documents should be sent to KONI within 2 weeks after the performance report was send. The supplier shall update KONI every following 4 weeks by sending / uploading an updated actual supplier action list.

6.2.2 Presentation

This presentation is mandatory and should be at the premises of KONI. The goal of this presentation is:

To present the improvement plan / action list,

Discuss all the actions proposed,

Follow up on pending open items with a clear status update.

6.2.3 Improvement planning

This planning should be a feasible mutually agreed timeline in which the supplier shall take actions on the items that have caused a low performance rate. This planning should be discussed with the KONI SQE.

6.2.4 Internally performed audit including reporting

This report should contain a detailed audit report with the focus on all related items that have caused the low performance rate. An audit report should be produced and send to KONI.

In case sub-suppliers are involved for raw materials and / or external performed processes, the supplier should executed external audits at the sub-suppliers to assess their implemented actions. An updated sub-supplier action list should be added as an appendix to the audit report.

6.2.5 Audit by KONI, or KONI representative

If desired by KONI, a KONI representative will visit the supplier for an audit related to quality issue(s), with a minimum of one working day notice prior to arrival or otherwise agreed. It is mandatory that the supplier allows access to all relevant production locations / tools / documents concerning parts produced for KONI. See chapter “8.0 Supplier monitoring / audit PCPA” for detailed information.



6.3 Consequences for supplier quality classification D

Suppliers rated as “Classification D” should realize that KONI will actively search for other suppliers for all parts produced and / or delivered by the current supplier.

6.4 Yearly Suppliers Targets

The KONI preferred strategic suppliers will receive each year a letter providing additional targets for quality and delivery performances to be considered part of the overall yearly evaluation.

7.0 Measurement requirements

For part and product suppliers (except category 3 products, see 4.1.3) it is vital that measurements to control / inspect parts, products and / or processes are executed correctly.

7.1 Measurement system analysis (MSA)

For critical dimensions / process parameters it is mandatory to conduct statistical studies / MSA studies to analyse variation and to prove production / measurement capability. For detailed information we would like to refer to book “Measurement System Analysis”.

7.2 Calibration / Verification records.

Records of calibration / verification activities for all gauges, measuring and test equipment used to confirm product characteristics shall be stored.

7.3 Use of external laboratory

If an external / commercial / independent laboratory is used for inspection, this laboratory should:

have a defined laboratory scope that includes the capability to perform the required inspections, tests and / or calibrations

the laboratory should be ISO/IEC 17025 accredited (or national equivalent) or accepted by KONI (in writing).

For more detailed information we refer to:

ISO 9001:2015 chapter 7.1.5

IATF 16949:2016 chapter 7.1.5.1.1



8.0 Supplier monitoring / audit (PCPA)

A supplier monitoring / survey or Process Control Plan Audit (PCPA) is done by KONI by executing audits. The audit has the goal to assess how the effectiveness of the quality management is in regards to fulfilment of KONI and KONI customer specified requirements. This audit is performed in accordance with ITT PCPA ISO.

This audit can be executed by a KONI functionary, a KONI representative and / or the KONI customer.

8.1 Audit process

The main components of an audit process are:

Planning an audit program

Execute the audit

Follow-up on actions to be taken

Conclusion.

8.2 Audit planning

Within the audit planning, the following will be communicated from KONI to supplier:

Purpose and / or aims

Processes / Products to be audited

Type of audit

Standards to be applied

Appointment of audit team and fixing schedules. This will be mutually agreed between the supplier and the KONI Quality department.

8.3 Audit Control Plan

The following items will be audited if applicable and not indicated otherwise by KONI. These items are stated in the KONI PCPA:

Documentation

Drawings

Flowchart

Process FMEA

Process Control Plan

IMDS (management of use for dangerous or forbidden substances)

Tooling / Equipment



Die / Jigs / Tools status (quality, capacity, timing)

Equipment status (quality, capacity, timing)

Poke Yoke

Preservation conditions of (dies, machines and equipment(s))

Ordinary and Preventive maintenance (dies, machines and equipment(s)).

If desirable, the supplier can receive a copy of the PCPA and use this to perform internal audit(s) on KONI related parts, products and / or processes.

8.4 Major / Minor Non-Conformity

During an Audit, Non-Conformities (NC) can be found. Based on the severity of the found discrepancy it can be classified as:

8.4.1 Major Non-Conformity

A major Non-Conformity is met when at least one of the following occurs:

Not having a system for assurance of requirements

Any Non-Conformity that would likely result in the delivery of a deviation part or product

When there is the situation that it is likely to cause any failure in the ability to assure quality of the parts, products and/or processes.

8.4.2 Minor Non-Conformity

A minor Non-Conformity is the non-fulfilment of requirements which are not likely to cause any failure in the ability to assure quality of parts, products and/or processes.

8.5 Audit action plan

The performed audit will result in an action plan. This action plan will state the following items:

Non-Conformity items

Actions to be taken

Time schedule for actions to be taken

Responsible for actions to be taken.

This action plan will be mutually created after the audit and signed by both parties.

8.6 Follow up of actions

It is the responsibility of the supplier to make sure that all actions in the audit plan are executed in the agreed upon time frame. If for some reason the time schedule cannot be met, KONI must be informed as soon as possible and before exceeding of this time frame.



8.7 Audit conclusion

After the audit and audit report will be made by KONI and send to the Supplier’s Management. This report will be a summary of the performed audit, including the NC’s, conclusions regarding the supplier’s performance and audit action plan.

9.0 Equipment

9.1 Labelling / Storage

All equipment, tools, control gauges owned by KONI and made available to the supplier, should be labelled / marked with a permanent registration number communicated to KONI via updated PPAP and / or FAI / ISIR documentation.

For more detailed information we refer to:

ISO 9001:2015 chapter 8.5.3

9.2 Usage

The supplier shall use KONI’s property for KONI products production only. In the case of improper usage, KONI will have the right to charge the supplier any costs related to the repair or renew of the equipment.

It is not allowed to transport KONI’s equipment to third parties prior to written approval from KONI, except from parties providing scheduled and documented maintenance services for the supplier.

9.3 Maintenance

It is the supplier’s responsibility to maintain the equipment. The supplier shall execute scheduled maintenance. Records of this maintenance must be stored for a minimum of 5 years and if requested send digitally to KONI.

If modifications are necessary to warrant good parts or products, the supplier must notify KONI in advance and should work according chapter 5.1. Deviation request by supplier.

Prior to written approval from KONI it is not allowed to perform any modifications to tools owned by KONI.

After applying for the deviation / modification it does not release the supplier of its obligation to deliver parts according to the requested specification.



9.4 Inspection

KONI will have the right to inspect their equipment at the suppliers premises at all times.

9.5 Termination

If due to some reason part or product production will be terminated at the supplier’s site, KONI’s equipment shall immediately be returned upon request to KONI at the supplier’s risk and expense.



APPENDIXES



A. Checklist for part submission

CHECKLIST FOR PART SUBMISSION FOR OE (ORIGINAL EQUIPMENT) PARTS AND / OR PARTS WITH SPECIAL CHARACTERISTICS

Documents / Parts :

Pos. No. :

Short : Requirement:

Sub

mitte

d

to cu

stom

er

Availab

le at

Sup

plie

r

No

t

Ap

plicab

le

Remarks:

1 Draw Spec Design Records e.g. Drawings and/or Specifications X

2 ECD Engineering Change Documents) X

3 CEA Customer Engineering Approval X

4 DFMEA Design FMEA X

5 PFC Process Flow Charts X

6 PFMEA Process FMEA X

7 DIR Dimensional Inspection Report X minimum 5 numbered sample parts

8 PTR Performance Test Results X

9 Cmk/Cpk Initial Process Studies / Capability Studies X At least for the special

characteristic dimensions,

≥30 sample pieces

10 MSA Measurement System Analysis Studies (R&R Study) X only for special characteristics

11 Cert Material Certificates X

12 PCP Process Control Plans X

13 PSW Parts Submission Warrant (FAI / ISIR) X

14 MDS Material Data Sheet (IMDS) X

15 CCME Calibration Certificates Measuring Equipment X only for special characteristics

16 SP Sample Product X

17 MS Master Sample X

18 CA Checking Aids X

19 PI Packaging Instruction X

20 CTR Contamination Test report X only if required

21

22



B. Part submission warrant (PSW)

Part Submission Warrant

Part Name Cust. Part Number

Shown on Drawing No. Org. Part Number

Engineering Change Level Dated

Additional Engineering Changes Dated

Safety and/or Government Regulation Purchase Order No. Weight (kg)

Checking Aid No. Checking Aid Engineering Change Level Dated

ORGANIZATION MANUFACTURING INFORMATION CUSTOMER SUBMITTAL INFORMATION

Organization Name & Supplier/Vendor Code Customer Name/Division

Street Address Buyer/Buyer Code

City Region Postal Code Country Application

MATERIALS REPORTING

Has customer-required Substances of Concern information been reported?

Submitted by IMDS or other customer format:

Are polymeric parts identified with appropriate ISO marking codes?

REASON FOR SUBMISSION (Check at least one)

REQUESTED SUBMISSION LEVEL (Check one)

SUBMISSION RESULTS

The results for

These results meet all drawing and specification requirements: (If "NO" - Explanation Required)

Mold / Cavity / Production Process

DECLARATION

I hereby affirm that the samples represented by this warrant are representative of our parts which were made by a process that meets all Production Part

Approval Process Manual 4th Edition Requirements. I further affirm that these samples were produced at the production rate of / hours.

I also certify that documented evidence of such compliance is on file and available for review. I have noted any deviations from the declaration below.

EXPLANATION/COMMENTS:

Is each Customer Tool properly tagged and numbered?

Organization Authorized Signature Date

Print Name Phone No. Fax No.

Title E-mail

Part Warrant Disposition:

Customer Signature Date

Print Name Customer Tracking Number (optional)

FOR CUSTOMER USE ONLY (IF APPLICABLE)

Yes No

Yes No n/a

Initial Submission

Tooling: Transfer, Replacement, Refurbishment, or additional

Tooling Inactive > than 1 year

Change to Optional Construction or Material

Engineering Change(s)

Correction of Discrepancy

Supplier or Material Source Change

Change in Part Processing

Other - please specify below

Parts Produced at Additional Location

Level 1 - Warrant only (and for designated appearance items, an Appearance Approval Report) submitted to customer.

Level 4 - Warrant and other requirements as defined by customer.

Level 2 - Warrant with product samples and limited supporting data submitted to customer.

Level 3 - Warrant with product samples and complete supporting data submitted to customer.

Level 5 - Warrant with product samples and complete supporting data reviewed at organization's manufacturing location.

Yes

dimensional measurements material and functional tests appearance criteria statistical process package

Yes No

Yes No n/a

Approved Rejected Other

Yes No n/a



C. Conflict minerals reporting template (CMRT)

First page appendix C.



Second page appendix C.



D. Supplier declarations for products having preferential & non-preferential origin status

First page appendix D.



Second page appendix D.



Third page appendix D.



Fourth page appendix D.



E. Document agreement

Supplier Quality Agreement

KONI Supplier Quality Manual – Rev. 6

Between supplier…………………………………………and KONI.

Supplier company name

Function supplier: Name: Date: Signature:

Quality Manager

Supplier key Account Manager

Other authorised functionary

Function KONI ITT: Name: Date: Signature:

Quality Manager

Purchase Manager

Dear supplier, please send this signed document page back to the KONI Purchase & Quality Departments.


Supplier Quality Manual - KONI

Documents

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