SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning...

55
SUPPLIER Effective Date 1 st Jan 2019 REQUIREMENTS QUALITY 1

Transcript of SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning...

Page 1: SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning and Production Part Approval Process AS9146 Foreign Object Damage (FOD) Prevention

SUPPLIER

Effective Date

1st Jan 2019

REQUIREMENTS

QUALITY

1

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 1 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

WARNING

copyCTRM AC All Rights reserved Confidential and proprietary document

This document and all information contained herein is the sole property of CTRM AC

No intellectual property rights are granted by the delivery of this document or the

disclosure of its content This document shall not be reproduced or disclosed to a third

party without the express written of CTRM AC This document and its content shall not

be used for any purpose other than that for which it is supplied This document also

available in our website as below

httpswwwctrmcommy

Zahirah Shaik Dawood Head of Department

Supplier Quality Assurance

Hisham Marjohan Head of Division

Supplier Management

Approval

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 2 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

Revision Date Description of Changes

NC 13- August 15 Initial Release

A 17- October 16 Completely re-written and re-formatted ndash All paragraph

B 06- Nov ndash 2017

Add 13 ndash SQR 001 availability at CTRM website

Add 30 ndash Communication Interaction

Add 124 ndash NADCAP M amp I for CMS

Add 170 ndash Obsolescence Notification

Add 180 ndash Calibration Services Requirements

Add 202 amp 203 ndash Counterfeit Part

Add 213 ndash Delegation Verification Activity

Add 214 ndash Design Responsible Supplier

Add 223 ndash Metallic Raw Material Validation

Add 321 till 325 ndash Training and Staffs Competencies

Add 327 ndash Vision Requirements

Add 350 ndash Foreign Object Damage (FOD)

Add 451 amp 452 ndash Escalation Process

Add 462 ndash Verification And Validation Activities

Add 480 ndash Critical Item And Key Characteristic Control

C 01-Jan - 2019

New Clause

Add 30 ndash Specific Requirements ndash By CTRM ACrsquos Customer Add 180 ndash Distributor Requirement

Add 190 ndash Manufacturer of Standard Parts

Add 230 ndash Delegation of Product Verification

Add 250 ndash Test Specimens Requirement

Add 260 ndash Validation and Control of Special Processes

Add 270 ndash IM amp TE

Add 460 ndash Add Form 542

Add 470 ndash Add 473 ndash 476

Add 500 ndash Requirements for APQP

Add 520 ndash NADCAP Certification

Add 530 ndash Contingency Plans

Add 540 ndash Supplier Performance Rating

REVISION HISTORY

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 3 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

ANSINCSL Z5403 Requirements for Calibration of Measuring and Test Equipment

AS 6174 Counterfeit Materiel Assuring Acquisition of Authentic and Conforming Materiel

AS13000 Problem Solving Requirements for Suppliers

AS13002 Requirements for Developing and Qualifying Alternate Inspection Frequency Plans

AS9015 Supplier Self Verification Process Delegation Programs

AS9100 Quality Management System Requirements (Aerospace)

AS9102 Aerospace First Article Inspection Requirement

AS9103 Variation Management of Key Characteristics

AS9117 Delegated Product Release Verification

AS9120 Quality Management System Requirements (Stockiest Distributor)

AS9130 Quality System Record Retention

AS9145 Requirements for Advanced Product Quality Planning and Production Part

Approval Process

AS9146 Foreign Object Damage (FOD) Prevention Program - Requirements for Aviation

Space and Defense Organizations

CAP-06-014 Digital Product Definition (DPD) for Suppliers

IAQG International Aerospace Quality Group

ILAC International Laboratory Accreditation Cooperation

ISO 10005 Quality Management Systems - Guideline for Quality Plans

ISO 10012 Measurement management systems Requirements for measurement processes

and measuring equipment

ISO 14001 Environmental Management Standards

ISO 17025 Quality Management System Requirements (Testing and Calibration Lab)

ISO 9001 Quality Management System Requirements

OASIS Online Aerospace Supplier Information System

httpwwwsaeorgPORTAL_CODE=IAQG

OHSAS18001 Occupational Health and Safety System

PRI AC 7004 NADCAP Audit Criteria for Inspection and Test Quality system

REACH Registration Evaluation Authorization and Restriction of Chemicals

RoHS Restriction of Hazardous Substances Directive

SQR 002 Supplier Quality Requirement - Delegated Quality Representative Program

(DQRP)

Form 004 Good Discrepancy Report (GDR)

Form 045 Engineering Query Notes (EQN)

Form 138 Stop Note

Form 191 Change Note (CN)

Form 297 Service Discrepancy Report (SDR)

Form 329 Supplier Corrective Action Report (SCAR)

Form 479 Supplier Request for Change Form

Form 542 Supplier Notice of Escape (NoE)

Compliance Matrix Form

Supplier Acknowledgement

REFERENCE IN SQR

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 2 of 21

10 PURPOSE This procedure establishes requirements for CTRM AC supplierrsquos DPD quality assurancequality control system

20 SCOPE

This document is applicable to all suppliers that are furnished digital data used in supplier DPD MBD systems to produce product(s) or digital data for product acceptance This includes suppliers not governed by Customer DPD requirements This procedure describes the requirements for supplier digital data system controls To use customer furnished datasets as authority for design manufacture and inspection a supplier must be approved to a CTRM AC recognized quality system and comply with this document CTRM AC shall document supplier compliance to these requirements within the CTRM AC Supplier Quality Assurance (SQA) records system and on its approved supplier list These requirements provide the basis for suppliers to create and implement plans user-level procedures and documentation The supplier will have defined and reliable configuration management and QA processes in place reflecting its methods of operation Suppliers are required to maintain the integrity of Digital Product DefinitionModel Based Definition (DPDMBD) type design through all operations as new DPDMBD methods are deployed It is anticipated that suppliers will utilize DPDMBD processes to continuously improve the quality of delivered product The application of this document is required for all phases of design and inspection when customer furnished digital dataset is used in supplier DPDMBD systems to produce product(s) or digital data for product acceptance (including accountable tooling and tooling used for inspection) If a supplier is sending digital dataset to CTRM AC the requirements are obtained from the Procurement Contract Administrator and the purchase order and the supplier must meet applicable data exchange requirements When referenced in the Purchase Order or the General Terms AgreementContract this document is contractual Customer digital datasets will not be issued to suppliers not in compliance with the requirements of this document as evidenced by the supplier DPDMBD approval level recorded in the CTRM AC SQA records system

30 ABBREVIATIONDEFINITIONS AUTHORITY Undisputed source of customer approved type design used for product manufacture and Quality Assurance acceptance with communication access release and change control procedures in place to ensure source integrity CAD (Computer Aided Design) (1) Any computer system or program that supports the design process (2) The use of computers to assist Engineering Design in developing producing and evaluating design data and drawings (For brevity CAD is also referred to as the organization engaged in computer-aided design)

COMPANY APPROVED

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CAE (Computer Aided Engineering) The use of computers to develop Engineering data to supplement Engineering Designs used in product production and inspection CAM (Computer Aided Manufacturing) Also known as numerical control (NC) The use of computers and computer data in the development and production of a part (product) including fabrication assembly and installation CATIA Computer-graphics Aided Three-Dimensional Interactive Application A CAD system with interactive graphics design software modules used to create 3D and 2D geometric designs of products CMS (Coordinate Measurement Systems) Also known as computer-aided inspection (CAI) and computer Aided Measurement Systems (CAMS) Measurement equipment such as Coordinate Measuring Machines (CMM) Laser Tracker and Numerical Controlled machinery with inspection probe capability which are used to support inspection activity This includes all portable three-dimensional measuring systems including Portable Arm Measuring Machines Computer-aided Theodolite Laser Tracker and Photogrammetry (including videogrammetry) systems require the supplier to be approved CTE Coefficient of Thermal Expansion CTRM AC CTRM Aero Composites Sdn Bhd DATASET A named compilation of related data made accessible to computerized system DERIVATIVE A reproduction of all or part of an authority dataset Derivatives include paper and Mylar plots tool designs inspection datasets created to analyze as-built designs check templates numerical control (NC) datasetsmedia datasets with nominal values for CMS use QA inspection plans and other extractions (dimensions views etc) for inspectionmeasurement use DIGITAL ARTIFACT Digital model with geometry that matches the CMC software functional capabilities in IGES STEP UG or CATIA formatsCMS equipment must have the ability to import a digital model and through the analysis function create a comparison to theoretical values DPD (Digital Product Definition) The electronic data elements that specify the geometry and all design requirements for a product (including notation and parts lists) and the use of this data throughout an integrated CADCAM and CMS system DPDMBD QUALITY ASSURANCE PLAN A comprehensive document describing the Quality System for management of digital data and DPD processes throughout a supplierrsquos production facility The requirements procedures and process references described in the plan provide the basis for supplier organizations to implement user level procedures and documentation

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EAR Export Administration Regulations Located in 15 of the Code of Federal Regulations (CFR) Parts 730-774 the EAR implements the export re-export and certain transfers of dual-use and purely commercial items The Bureau of Industry and Security (BIS) under the US Department of Commerce is charged with administering these controls which includes the CCL as well as licensing policy and procedures -OP 17-1140 Export Compliance

ERS (Enhanced Reference System) A permanent reference system established for the life of a tool which is transferred from an existing reference system or created specifically for CMS It is designed to provide a large number of established coordinates This allows rapid and accurate measurement in all areas of the tool FEATURE Any hardware design attribute or characteristic This includes physical portions of hardware such as surface face edge radius hole tab slot pin etc and requirements such as non ndashdestructive testing (NDI) All features require validation to conform the product to the design authority All features have associated notes andor Geometric Dimensioning and Tolerancing (GDampT) Feature Control Frames (FCF) but one note or FCF may refer to several features IGES (Initial Graphics Exchange Specification) The American National Standards Institute (ANSI) Data standard for the exchange of computer graphics generated product definition (no solids) between different manufacturers CADCAM systems ITAR (International Traffic in Arms Regulations) Located in Part 22 of the CFR Sub-parts 120-130 the ITAR implements the AECA and governs the export and temporary import of defense articles and defense services covered by the United States Munitions List (USML) The DDTC is charged with administering these controls ndash OP17-1140 Export Compliance INSPECTION PLAN A description of 2D andor 3D computer generated inspection mediamethods derived from authority DPD datasets used to communicate inspection requirements and media usage to manufacturing and inspection areas Typical plans include engineering and plan configuration traceability overlaysetup instructions and a list andor graphic representation of the features to be inspected LEV (Low End Viewer) An entry level visualization CAD system used to view analyze extract and print dimensional and other required data from the DPD dataset MBD (Model Based Definition) A dataset containing the exact solid its associated3d Geometry and 3D annotation of the products dimensions and tolerances to specify a complete product definition This dataset does not contain a conventional 2D drawing MBD is one possible format of DPD MDD (Master Dimension Definition) A mathematically-controlled surface definition which is computer generated This definition consists of control curves defining the surface in two planes and the information in a logical form necessary to develop the third plane andor any cross section Each surface is uniquely identified by number

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MDI (Master Dimensions Identifier) A number identifying an array of coordinate data used by design manufacturing and inspection to describe an element of a surface or product configuration The data may be an extraction from an MDD or any CATIAAPT-designed surface MDR (Master Dimension Request) A process used by suppliers without demonstrated DPD capability(s) per requirements of this document to request and receive 3D surface definitions andor inspection media extractions from customer Data format may be printouts disks plots etc with evidence of customer QA acceptance and traceability Supplier shall contact customer Procurement Agent for process instructions MDS (Master Dimension Surface) A computer generated mathematically-controlled CATIA 3D surface definition Each surface is uniquely identified by number MEASUREMENT PLANNING Process to control all measurement activity for parts assemblies or tooling products A team including design manufacturing and measurement (QA) specialists determine the measurement andor validation methods and stage in production for all specified product features Data is collected for both process control and product acceptance Measurement planning seeks continuous improvement and innovative validation methods including integration of manufacturing and measurement operations to reduce defects and cycle time NC Numerically Controlled PAS (Product Acceptance Software) DPD software (including CAD LEV data exchange and CMS systems) used to inspect and accept parts assemblies tooling and systems Note Not embedded or loadable airborne software PCMS Portable Coordinate Measurement Systems PDM STEP Product Data Manager (PDM) dataset(s) in STEP format with Bill of Material (BOM) information (Parts Lists Picture Sheet Data Lists Tool Parts Lists etc) used by customer to define CAE requirements This dataset can be communicated to suppliers in a digital format PHYSICAL ARTIFACT Precision machined part with geometry that matches the CMS software functional capabilities CMS equipment has the ability to repeat precise measurements manually or using a program for comparison of supplier measured data results to know values

PTF (CATIA Program Temporary Fixes) Software changes or additions released by the software manufacturer to correct user application problems before the next major software version is available

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PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data

SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification

40 RESPONSIBILITIES AND AUTHORITIES

41 CTRM AC representatives

411 CTRM AC SQA may team up with related department such as Quality

Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability

412 CTRM AC representatives CTRM AC customers andor regulatory

authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea

413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities

414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

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42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable

43 CTRM AC supplierssub-tier suppliers

The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented

50 PROCEDURES

51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and

maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement

512 This plan shall specifically address the processes and techniques unique to

all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control

513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers

514 It is recommended that supplier DPDMBD Quality Assurance Plans describe

a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract

515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD

system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512

517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality

organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to

a The documented DPD Processess

b CATIA synchronization

c CAD CAM CAI software additions updates or changes

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d Addition of new Coordinate Measurement System (CMS)

518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)

a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives

b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document

52 Configuration Management and Media Security

521 Configuration Management and Traceability - The supplier shall develop

and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current

authorized DPD datasets are available for use in production and inspection CADCAM Software

2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package

3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision

4 A documented process for change control and retention for all authority datasets and dataset derivatives

5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives

6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data

522 The supplier shall develop and maintain procedures for configuration

identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production

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523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -

Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters

524 Media Security - The supplier shall develop and maintain documented

procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for

a Secure storage and retention of customer provided DPD supplier

created DPD derivatives and digital product acceptance datasets

b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition

c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance

d Encryption protection for sendingreceiving of electronically transmitted data

e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance

f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection

g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc

525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for

all datasets and dataset derivatives (including graphicalgeometric

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electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier

2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets

53 Product Acceptance Software (PAS) Validation

531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference

applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA

2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems

3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates

4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware

532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records

533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will

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require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function

54 Coordinate Measurement Systems

541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for

fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS

542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56

543 The supplier must document inventory of all components used for CMS

measurements that affect the integrity of data collection

544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information

1 Purpose Scope - Overview or statement of specific equipment and its intended use

2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements

3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References

4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data

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5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence

6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey

7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports

8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence

9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)

10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings

11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract

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12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request

13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511

14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM

AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms

55 Internal Quality Audits

551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516

552 Results of all audits will be documented and maintained for review by an

authorized customer representative per contract requirements

56 Procurement Control

561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements

562 The supplier shall be responsible to the customer for the maintenance

change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable

563 Customer reserves the right to survey andor review the DPD quality

assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means

564 The supplier is fully responsible for and shall establish procedural controls to

assure CTRM AC DPD transferred (authority and derivatie) between their

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company divisions and all levels of sub-tier suppliers shall be in compliance with this document

565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained

566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance

57 Control of Measurement Equipment

571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)

58 Inspection Media

581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product

feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used

2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes

3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction

582 The supplier shall develop and maintain procedures to create inspection

media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 15 of 21

1 Show data sources independent of manufacturing flows

2 Inspection Media is created by qualified personnel

3 Media review process exist (checker checklist or peerteam review)

4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result

5 Coordinate system alignment datum features are defined

6 PartTool set up instructions

7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source

Note Derivative datasets will be stored and readily comparable to the authority source

8 When a supplier uses authority databases for inspection purposes any

data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required

9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes

10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process

583 Reduced Content Drawings - DPD datasets with reduced content

including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing

2 Features of the 3D model not defined by the 2D drawing

3 Fabrication amp manufacturing process specifications

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 16 of 21

4 Flag notes parts list amp other specified requirements

5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos

584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval

585 Supplier created plotted media - Suppliers creating plots for product

acceptance must have documented processes These procedures shall include the following at a minimum

1 Plotter calibration- Follow OEM process for calibration and adjustment

and independent validation to NIST or equivalent

2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)

3 Verification of engineering definition Verification of developed flat pattern and plot verification features

4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches

5 Part number identification and revision ndash Traceability to Customer authority dataset

6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection

7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection

8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed

586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches

587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 17 of 21

Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use

588 Handling Storage - To maintain media accuracy and stability plots are required to store in

1 A container not less than 3 inches in diameter

2 In a non-condensing moisture and chemical free area

3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent

4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight

5 Do not folds crease or damage in anyway as this also effect the dimensional stability

589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process

59 Data Exchange Methods

591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B

592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry

tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 18 of 21

evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)

2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media

3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors

510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release

acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable

5102 The supplier shall ensure that when Tool Design responsibility is flowed

down to sub-tier suppliers the sub-tier supplier will be approved by the supplier

5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets

5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use

511 Training and Process Performer

5111 DPD Training ndash Suppliers shall define training requirements to assure

competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing

5112 The supplier shall ensure that QA personnel and other personnel utilizing

the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 19 of 21

5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)

512 Authority and Responsibility of Authorized Customer Quality Assurance

Representatives

5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation

5122 The Customer representative shall verify compliance and document the

supplierrsquos DPD capabilities

5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)

Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 20 of 21

70 AMENDMENT RECORDS

Issue Date Description Amendment

by

I 22 Aug

16

Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G

Sayeda Nafisah

H 23 Sep

2015

bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595

bull Add AS9102 as REFERENCES

Farina

Suhaila

G

18 Sep

2013

Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591

Farina Suhaila

F

23 May 2013

bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576

bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References

Farina Suhaila

E 18 Dec

2012

bull Add in details for sub tier control in clause 57

bull Add in DPD MBD approval for sub tier in Appendix 1

bull Add in KAL DPD SQAR in clause 60 References

Farina Suhaila

D 01 Dec

2011

bull Added lsquoTranslationrsquo in Definition

bull Revise 41 42 517 532 text

bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512

bull Delete 582 and 583 in its entirely and reformatted remaining numbers

bull Revised step formatting in para 5101 and added 5102 as new

bull Add D6-51991 in section 60

bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D

Ho Yick Hong

C 23 Sep

2010

Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111

Ho Yick Hong

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 21 of 21

APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)

FLOW CHART INPUT PIC

Requestor send DPD MBD checklist

with CAP 06-014 to supplier

Requestor send the complete form

to SQA

SQA and DPD team review DPD

MBD checklist

Supplier fill up DPD MBD checklist

with objective evidence and send

to requestor

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386

(DPD MBD Checklist)

CAP 06-014

(DPD For Suppliers)

CAP 08-002

Supplier Assessment

Approval amp Control

Requestor

Supplier

Requestor

Supplier

Supplier

Requestor

Requestor

SQA

SQA

CTRM AC rep

SQA

CTRM AC rep

SQA

Does supplier

required

DPD MBD

YES

NO

Evaluation

result

CONFORMING

NON CONFORMING

Supplier is not

approved for DPD

MBD

Proceed with supplier

approval process as

per procedure CAP

08-002

File Attachment
CAP06-014 Digital Product Definition (DPD) for Suppliers Issue Ipdf

SUPPLIER

DELEGATED

QUALITY

REPRESENTATIVE

PROGRAM

(DQRP)

REQUIREMENTQUALITY

WARNING

copyCTRM AC All Rights reserved Confidential and proprietary document This

document and all information contained herein is the sole property of CTRM AC

No intellectual property rights are granted by the delivery of thus document or the

disclosure of its content This document shall not be reproduced or disclosed to a

third party without the express written consent of CTRM AC This document and its

content shall not be used for any purpose other than that for which it is supplied

httpswwwctrmcommy

Zahirah Shaik Dawood Head of Department

Supplier Quality Assurance

Hisham MarjohanHead of Division

Supplier Management

Approved by

Revision Date Description of Changes

NC 23- April 18 Initial Release

10

PURPOSE

20

SCOPE

30

DEFINITIONSABBREVIATION

40

INTRODUCTION

50

RESPONSIBILITY

60

REQUIREMENTS

70

APPLICATION

80

TRAINING AND EVALUATION

90

TERMINATION

100

APPENDIX A GUIDELINE FOR DQR STAMP

APPENDIX B DQR EVALUATION CHECKLIST

contents

revisionhistory

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN

PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

This procedure defines the steps needed by

supplier to apply as Delegated Quality

Representative for CTRM AC

a) Introduction

b) Responsibilities

c) Requirements

d) Application

e) Training and Evaluation

f) Termination

10purpose

20scope

This procedure shall apply when

Head of Supplier Management

elects to delegate product release

verification by contractual flow

down to supplier to perform product

acceptance on behalf of CTRM AC

31 C of C Certificate of Conformance

32 DQR Delegated Quality

Representative

33 FAI First Article Inspection

34 PO Purchase Order

35 SQA Supplier Quality Assurance

36 SQR Supplier Quality Requirement

37 SM Supplier Management

38 Supplier Organization or person that

provides a product or service

30definition amp

abbreviation

41 Suppliers are eligible to appoint their own

employees as Delegated Quality Representative

(DQR) DQR has the privilege of accepting

parts on behalf of CTRM AC

42 DQRs have the delegated inspection authority to

assure productsmaterialservices meet all

engineering drawing specification and quality

requirements They have the responsibility to

implement and maintain quality controls which

will assure conformance to all CTRM AC product

and purchase order requirements DQR is not

applicable to any supplierrsquos subcontractors

40introduction

51 The DQR shall hold authority either to accept or reject

productsmaterials and services

52 The DQR will be held responsible and accountable for the quality of the

product and paperwork

53 The DQR will perform inspection adequate to assure compliance to

engineering and purchase order requirements

54 When a First Article Inspection (FAI) is required the DQR will audit the

FAI Report to assure that all requirements are met per AS9102 The

DQR shall indicate approval by applying their DQR stamp in the footer

section below Field 23 of FAI Form 1 If not approved the DQR shall

indicate the reason for disapproval Another first article on the next lot

of parts is performed until an acceptable part is produced

55 Perform inspection on CTRM AC specified characteristics per

requirements denoted in applicable sampling plans

56 Verify all test requirements are met prior to release of any part

57 Verify that only approved sub-tiers were used for special processes if

specified

58 Perform all inspection product releases within approved scope

59 Verify that the PO and engineering drawing revisions match the

revisions to which the product was manufactured

510 Verify that all PO requirements are met (quality notes customer

requirements etc)

511 The DQR stamp and date of acceptance will be affixed to all

accompanying documents with the delivered productsmaterials (Refer

Appendix A for Stamp Guideline)

512 The DQR need to 100 visual inspection for the following criteria as

bull Finishing (primer passivation anodize etc)

bull Surface roughness

bull Scratches Nicks gouges burrs etc

bull Circularity of holes

bull Identification method location and contents

bull Others such as thread damage mark-off sharp inside corner

radius etc

513 The DQR need to follow up past rejections

bull Rejections should be inspected 100 (every part should be

checked) on the next lot of parts delivered

bull Rejections from the previous inspection should be inspected

100 on the next lot of parts delivered

50responsibility

514 In the event of product final buyoff DQR that signed and stamped

the C of C shall not be the same person who conduct the inspection on

the final product prepare the C of C and any other supporting

documents If it happens any other DQR shall require signing and

stamping the C of C

515 DQR is required to conduct inspections after final assembly or surface

finish has been done and Pre-Delivery Inspection before panel

proceeds to staging andor delivery

516 In addition CTRM AC require delegated suppliers to

bull Shall maintain their QMS approval

bull Shall have a documented process detailing the requirements

for CTRM AC product verification delegation including the

establishment of process controls and monitoring for process

effectiveness

bull Current list of DQR personnel with ID stamp including the

associated scope of approval shall be provided annually basis

bull Provide CTRM AC notification within 48 hours of changes

affecting the delegation process (Example change of

authorized inspector change of manufacturing plant)

bull Notify CTRM AC within 48 hours of any major non-conformance

found

517 The supplier is responsible for assuring that the authorized DQR

personnel have prerequisites including but not limited to those listed

below sufficient to be able to perform their duties

bull Access to product-related documentation

bull Access to necessary facilities and equipment to be able to

perform DQR activities

bull Sufficient time allotted to adequately perform the associated

product verification activities

bull The authority to suspend the release of products until all open

issues associated with product being released are addressed

bull Documented and demonstrable proficiency and training

including appropriate product knowledge

518 The supplier shall retain the following records from DQR activity in

accordance with the CTRM AC contractual requirements

bull Records that DQR activity has been performed (eg

Delegated Product Release Verification Checklist)

bull Initial and recurrent qualification records for DQR personnel

bull Vision assessment record for DQR personnel

bull Records of product andor documentation non conformances

identified during the DQR process

50responsibility

61 Candidates shall be assigned to a function with authority to accept

or reject productsmaterials and services

62 Candidates

bull Must be employed by the supplier

bull Must report through the quality organization

bull Must adhere to all DQR requirements in SQR 001

bull Must have ability to read write and understand English

bull Must have experience knowledge and sufficient training in

inspectionacceptance techniques related to the type of

product produced for CTRM AC and shall be physically

capable of performing inspection activities

bull Must be familiar with customerrsquos drawing specifications and

requirements

63 Candidates must have completed successfully training in

bull AS EN9100

bull AS9102

64 The candidates are required to have

bull Experience and on job training at final inspection at least

12 months

bull Familiar with CTRM AC SQR 001

bull Have training in the working methods and familiar the

application of CTRM AC material and process specification

65 Candidates are required to have an annual eye examination per

the following requirements

bull Individuals shall be tested in at least one eye either

corrected or uncorrected

bull For near vision applicant shall be able to read Jaeger 2

(050 mil high) at distance of twelve inches or Snellen

1418 (2030)

bull Far vision must equal 2030 in at least one eye either

corrected or uncorrected

bull Color perception testing is required one time only

Candidates shall be capable of adequately distinguishing

and differentiating colors used in the method for which

certification is required the process being performed or

inspection activity

60requirements

70application

71 To apply for DQR the applicant shall submit

bull DQR Candidate Application through memo

bull Attached copy of candidates training records

bull Current Vision Examination Result

bull Copy of resume with working experience

bull Suppliers shall confirm their compliance by completing

Evaluation Checklist (As per Appendix B) for each DQR

Personnel

Email memo and the support documents to the attention of

nafisahnawasctrmcommy or farinasuhailactrmcommy

Supplier Quality Assurance (SQA)

CTRM AC Sdn Bhd

80training amp

evaluation

81 Training will be given by CTRM AC personnel as per DQR syllabus

On Job Training also must be completed by candidate and

recorded in supplier History Job Card

82 The DQR syllabus will include the following

bull Review of CTRM ACrsquos specifications procedures and

documentation requirements

bull Review of CTRM ACrsquos test material requirements

bull Shipping preparation documents (CofCTest Report)

83 DQR evaluation shall be performed by CTRM AC SQA during trial

inspection visits A variety of both complex and simple partsmaterials

shall be presented during these visits

84 If the candidate passed and met all the requirements as per table below

supplier shall then submit History Job Card with CTRM AC SQA Head

endorsement and Head of Vendor Management shall issue a certificate for

the respective candidate

85 Supplier will then issue DQR acceptance stamp as per Appendix A All

stamps must be traceable to the supplier and individual DQR No person

other than the individual assigned the stamp shall use the DQR Stamp

86 Refresher training by supplier shall be completed every three years at a

minimum and attendance shall be submitted to CTRM AC Failure to

successfully complete training will result in recall of the DQR stamp

Topic Requirements Objective Evidence

Training SQR-002

Delegated Quality

Representative ProgramComplete Training Record

On Job TrainingPerform inspection on min 100

parts (minimum 90 pass)History Job Card

91 Termination of a specific DQRs status can be subjected to one or more

of the following

bull Repeated failure to comply with DQR program

bull Intentional or repeated unauthorized release of material

bull Failure to maintain DQR duties and responsibilities as required

by CTRM AC

bull Transfer to job responsibilities outside of Quality scope

bull Termination of employment with the supplier

92 Termination of the DQR program at Supplier Termination of the

certified supplier status (De-Certification) will be based on the

following

bull Repeated failure to comply with DQR Program

bull Customer complaint more than 15 within a year

bull Red Supplier for 3 consecutive months for performance rating

bull Intentional or repeated unauthorized release of material

93 SCAR andor Supplier Score Card will be issued and concerned DQR

need to develop and present improvement plans to CTRM AC

94 The supplier will be notified of the cause for de-certification and will

be instructed to dispose stamps Subsequent shipments will be

subjected to CTRM AC incoming inspection

90termination

of

delegation

100Appendix A

GUIDELINE FOR DQR STAMP

EMPLOYEE STAMP

NO

EXAMPLE AC 001

SUPPLIER NAME

DQR ndash CTRM AC

1 cm

1 cm

110appendix B

DQR EVALUATION CHECKLIST

File Attachment
SQR 002 Rev NCpdf

Sheet1

ampPReg No479B-F

image1png

File Attachment
Form 479B Supplier Request for Change REV B xlsx

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART A (To be filled up by supplier)

DOCUMENT IDENTIFICATION

1) Supplier Name

2) Supplier Address

3) Supplier Representative

4) Contact Number

5) Supplier Email Address

IDENTIFICATION OF PRODUCT AFFECTED

6) Purchase Order Number 7) PO Item Number

8) Part Number 9) Quantity

10) BatchLot Number 11) Delivery Date

12) Part Number Description

13) Certificate of Conformity Number (optional)

DESCRIPTION OF NON COMFORMITY

14) Specification Requirement

15) Detailed of Non Conformity

CONTAINMENT ACTION (Required to respond within 24 hours)

16) To assist in containment of this problem please address these key questions and sign off below YES NO

a- Have you shipped or is there any suspect material in transit to CTRM before

b- Have you shipped to other customer for the affected part number

c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval

d- Do you have any suspect material currently in production that may exhibit this problem

e- Does this problem exist in similar CTRM part numbers

f- Has a sub-tier supplier contributed to this problem

g- Has any suspect material been drop shipped to a CTRM directed source

h- How has the problem affected the situation

i- Do you have any plan to perform inspection at customer site

17) Supplierrsquos Representative signature _________________ Name (please print)

Date

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)

18) Describe how this non-conforming material escaped your quality system i Direct ii Detection

iii Systemic

19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct

ii Detection

iii Systemic

CORRECTIVE ACTION

20) Describe the corrective action(s) taken to correct this escape

21) Describe the corrective action(s) taken to eliminate recurrence of this escape

22) Due date to complete by ______________________

SIGNATURES APPROVAL

24) Signature of Supplier Representative providing RCCA _______________________ Date_____________

Name (please print)

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART B (To be filled up by CTRM)

REVIEWER

25) Supplier Quality Engineer (SQE) _______________ Date _____________

26) Program Quality (PQ) __________________ Date _____________

27) Manufacturing Engineer (ME) ______________ Date _____________

28) Others ___________________ Date _____________

29) Others ___________________ Date _____________

30) Others ___________________ Date _____________

CHECKLIST PIC DATELINE STATUS REMARKS

31) Purgequarantine current stock of affected product

32) Conformed stock-coverage

33) Quantity delivered to customer

34) Submit notification to customer (within 24 hours)

35) Advice for replacement etc

36) Disposition of affected parts

37) Follow up NoE and verify corrective action

File Attachment
Form 542 - Supplier Notice of Escape (NoE)pdf

Compliance Matrix

COMPLIANCE MATRIX SQR 001 Rev C

image1emf

File Attachment
Compliance Matrix Formxlsx

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 4 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

APPENDIX B Supplier Notification Changes

APPENDIX C Document Retention and Storage Matrix

APPENDIX D Customerrsquos Applicable Requirements Matrix

ATTACHMENT CTRM AC Supplier Performance Rating

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 5 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

Table of Contents

10 Introduction 7

20 Quality Management Systems (AS9100 Clause 843) 7

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8

40 Communication Interaction (AS9100 Clause 843) 8

50 Right of Access (AS9100 Clause 843) 8

60 Approved Supplier List 8

70 Compliance to Contractual Requirements 9

80 Language 9

90 Code of Conduct 9

100 Protection of Proprietary Information 10

110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10

120 Notification of Company Changes (AS9100 Clause 843) 10

130 Environmental Health amp Safety (EHS) Compliance 11

140 Conflict Mineral 11

150 Documented Information Retention and Disposition (AS9100 Clause 843) 12

160 Obsolescence Notification 12

170 Calibration and Test Certification Requirement 13

180 Distributor Requirement 13

190 Manufacturer of Standard Parts 13

200 Quality Assurance Plan (QAP) 14

210 Counterfeit Part 14

220 Control of Subtier Suppliers 14

230 Delegation of Product Verification 15

240 Verification and Validation on Purchased Products 16

250 Test Specimens Requirement (AS9100 Clause 843) 16

260 Validation and Control of Special Processes 16

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16

280 First Article Inspection Report (FAI) 17

290 Engineering Query Notes EQN 17

300 Change Note CN 17

310 Stop Note 17

320 Design and Development Control (AS9100 Clause 843) 17

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18

340 Training and Staff Competencies (AS9100 Clause 843) 18

350 Shelf-Life Control 18

360 Packaging 19

370 Foreign Object Damage Debris (FOD) 19

380 Delivery 19

390 Release Documents 20

400 Monitoring Temperature and Humidity Control Material 21

410 Concession 21

420 Direct Shipment Requirement 21

430 Transfer of Work 22

440 Last Article Inspection (LAI) 20

450 Control of Non ndash Conforming Product 22

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460 Notification of Escape (NoE) 23

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23

480 Supplier Corrective Action Report (SCAR) 24

490 Verification and Validation Activities (AS9100 Clause 843) 24

500 Continual Improvement (CI) 24

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25

520 NADCAP Certification 25

530 Contingency Plans 25

540 Supplier Performance Rating 25

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10 Introduction

11 The purpose of this document is to communicate the quality delivery and other general

requirements that CTRM AC expects from all of its suppliers This document details the

facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed

It will also be used as a standard for the development of existing relationships between

CTRM AC and its current approved supplier This document is not intended to replace any

agreements or specifications but serves as the minimum requirement upon which other

requirements and expectations are built

12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the

requirements of this SQR 001

13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM

ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements

14 Supplier shall comply by performing a documented gap analysis for each new revision of

SQR 001 and ensure gap closure within 60 days from the document publication date unless

otherwise notified by CTRM AC Request for any deviation shall be documented and

submitted to sqactrmcommy Only the SQA Head of Department may authorize any

deviations to the requirements included herein

15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section

20 Quality Management Systems (AS9100 Clause 843)

21 Suppliers shall maintain a Quality Management System suitable to the products and

services provided to CTRM AC QMS shall be certified by an IAQG accredited certification

body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows

Manufacturer AS9100

Stockist Distributor AS9120

Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation

Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403

22 Supplier will be required to provide objective evidence that demonstrates compliance with

the applicable QMS and SQR 001

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23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management

and controls of their processes that satisfies CTRM ACrsquos minimum requirements

24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special

processes recognized by CTRM AC the supplier or subtier shall gain and maintain the

PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)

31 In addition to the requirements contained in this document the following specific

requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel

32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein

33 These requirements must be flowed down and communicated to any sub-tier supplier in

the supply chain

40 Communication Interaction (AS9100 Clause 843)

The supplier shall appoint personnel with organizational authority as a principle to resolve any

issues related to supply chain Names and positions of these personnel of contacts shall be

communicated to CTRM AClsquos Buyer

50 Right of Access (AS9100 Clause 843)

Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented

information at any level of the supply chain

60 Approved Supplier List

CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers

must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers

are required to furnish CTRM AC with updated documents when necessary including current QMS

certification and customerrsquos approval (eg Airbus Spirit UTAS etc)

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70 Compliance to Contractual Requirements

71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)

products and services

methods processes and equipment

the release of products and services

72 The supplier shall adhere to comply with all contract (eg engineering drawing

specification SQR 001 SoW purchase order) requirements The supplier shall review

CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge

acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days

73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the

requirements Any discrepancies or queries shall be resolved before the order or contract

is accepted Amendments to orders or contracts shall be formally reviewed Records of

contract review shall be maintained and documented

74 Supplier shall only accept agreements and instruction in writing (eg PO drawing

specification) Verbal agreementsinstruction and email are not acceptable as approval and

authorization

75 When the supplier uses sub-tier sources to perform work on products andor services for

CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and

quality requirements contained in CTRM ACrsquos contract

80 Language

The supplier shall ensure all written and oral communication must be in English as well as

supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the

item in a readable condition Any other methods of correction is not acceptable

90 Code of Conduct

The supplier must comply with all national and other applicable laws and regulations relating to the

respective country of operation This includes ensuring that business transactions with CTRM AC

are fully reported recorded ensuring that their employees are aware and properly trained to comply

with the requirements CTRM AC expects its suppliers to make proper provision for the health

safety and welfare of its people visitors contractors customers and those in the community who

may be affected by their activities

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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100 Protection of Proprietary Information

Any information received by the supplier from CTRM AC must be kept confidential and never be

disclosed to any third party without the prior written consent of CTRM AC The proprietary

information can include but is not restricted to all versions of electronic data drawings and

documentation tooling and materials The supplier shall not under any circumstances make a

direct approach to CTRM ACrsquos customers in relation to agreed business dealings

110 Digital Product Definition (DPD) Model Based Product Definition (MBD)

111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP

server Data will be dispatched together with Engineering Dispatch Note (EDN) for the

receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the

sender as mentioned within the EDN form

112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for

Suppliers and flow down the requirements of applicable document to their subtier when

data sets and data set derivatives are used based on workpackage reward by CTRM AC

Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of

data for production

113 The supplier shall develop and maintain comprehensive documented DPD MBD

processes andor procedures that assure integrity of the product engineering andor tooling

and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process

improvement

114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

120 Notification of Company Changes (AS9100 Clause 843)

121 The supplier shall notify CTRM AC a written statement of any changes to processes

products or services that would affect the product andor service supplied including

change in top management ownership company name manufacturing facility location

quality approvals changes in product andor process changes of subtiers and etc

122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification

registration suspension expiration accreditation status or major audit findings) within

48 hours of receiving notification of the change or finding Written notification shall be

submitted to sqactrmcommy and to the appropriate buyer

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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123 Any changes as per Appendix B Supplier Notification Changes Process may require

CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior

communication agreement from CTRM AC

The changes must be preceded by a completed Form 479 with details of affected CTRM

AC part numbers and submitted to sqactrmcommy

130 Environmental Health amp Safety (EHS) Compliance

131 The supplier shall comply with the Health and Safety Policy (accordance with

OHSAS18001 or ISO 45001) and implement an Environmental Management System

(EMS) based on ISO 14001 or any other similar standard to manage the environmental

issues related to its activities

132 The Supplier shall be responsible for and comply with all importer obligations and

requirements (European or other) applicable in connection with substances contained in

the product to be delivered to CTRM AC

133 Products or parts supplied shall not contain any product material or substance prohibited

by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM

AC is informed of presence in the product of substances to ensure a high level of protection

of human health and the environment from chemical substances

140 Conflict Mineral

Supplier shall provide CTRM AC with a written certification in the case of the presence of any

ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and

the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform

and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-

Frank Wall Street Reform and Consumer Protection Act are

Coltan for tantalum

Cassiterite for tin

Wolframite for tungsten

Gold

Any other derivatives or any other mineral or its derivatives determined by the Secretary of State

to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers

are recommended to include a statement of compliance on Certificates of Conformance delivered

to CTRM AC

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150 Documented Information Retention and Disposition (AS9100 Clause 843)

151 The supplier shall retain all quality records in hard copy film media or electronic data for a

minimum of ten (10) years after purchase order completion Quality records include but

are not limited to First Article Reports Work Orders Inspection Criteria Test and

Inspection Results Nonconforming Material Documentation and Certifications

152 CTRM AC requires records to be retained in accordance with EN9130 or customer

requirements specified in APPENDIX C Document Retention and Storage Matrix

153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available

for all quality data andor approved design data In case of termination of contract or

bankruptcy between CTRM AC and the supplier the archives shall remain accessible to

CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC

154 At the expiration of the retention period the supplier shall obtain a written permission

authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in

accordance with CTRM ACrsquos disposition

155 Correction to documents shall be recorded dated and traceable to the originator making

the changes All amendments shall be made by a striking through the original text using

black permanent ink in such a way as to leave the original text legible A stamp signature

and date shall be placed adjacent to that amendment

160 Obsolescence Notification

The supplier shall be responsible for managing obsolescence over the entire period of the contract

and notwithstanding any obsolescence issues or problems the supplier remains responsible for

complying all performance and other requirements of the contract The supplier shall inform CTRM

AC of all the items that will become obsolete within the next twelve months The notification must

be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the

appropriate buyer The notification shall include

CTRM AC part number

Part No Details

Reason for part discontinuation

Last time buy date

Last ship date

EquivalentAlternate material if available

Stability of ongoing supply based on minimum two (2) years future supply is required

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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170 Calibration and Test Certification Requirement

171 Where calibration and test certification are issued by supplier or their subtier information

shall include the following as a minimum

Name of Calibration Testing Organisation

Certificate Serial Number

Date of calibration Testing

Description of the equipment

Equipment identification number

Result of calibration Testing

MasterStandard used

172 Calibration Testing certificate shall clearly state measurements traceability to National or

International standard and shall be signed by the supplierrsquos responsible person

180 Distributor Requirement

181 Supplier shall ensure

only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)

supplied only from EN9120 certified distributors

authorized distributor by the Original Equipment Manufacturer (OEM)

where intermediary distributor are involved shall clearly traceable and identified

Customerrsquos Approved Source

182 Distributor is not authorized to altermodify the products in any ways With each shipment

the distributor shall send its own certificate of conformance (C of C) additional to

manufacturerrsquos C of C

183 Distributor will be responsible for the quality of all products purchased from the

manufacturers and must define the necessary actions to be taken when dealing with the

manufacturers that do not comply with the requirements The distributor shall also prevent

the purchase of counterfeitsuspect unapproved product

190 Manufacturer of Standard Parts

Manufacturer of parts for which the design manufacturing inspection data and marking

requirements necessary to demonstrate conformity of the part are in the public domain and

published or established as part of officially recognized standards (eg AS MS MIL and NAS)

The parts are delivered with at least a C of C unless contractually stipulated otherwise

Furthermore the documentation shall be delivered according to the standard for the component

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200 Quality Assurance Plan (QAP)

This clause is applicable to the subcontracted productsservices

For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)

this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes

of the quality management system and the resources to be applied to comply with requirements

applicable to the workpackage and contract Any deviations from these requirements shall be

reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC

Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all

items to be supplied (including part numbers and description)

210 Counterfeit Part

211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)

212 Supplier and all members in their supply chain including distributors shall comply with the

requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic

Component where applicable Suppliers shall purchase material directly from original

equipment manufacturers (OEM) original component manufacturers (OCM) or their

authorized distributors

213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier

shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if

supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure

timely notification to CTRM ACrsquos customer

214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any

testing or validation necessitated by the installation of authentic parts after counterfeit parts

have been replaced The supplier bears responsibility for procuring authentic parts or items

from its subcontractors and shall ensure that such subcontractors comply with these

requirements

220 Control of Subtier Suppliers

221 The supplier shall be responsible for the quality of all products purchased from suppliers

including customer-designated sources The supplier shall effectively evaluate select

monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including

distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC

upon request List shall include at minimum

Name of Supplier

Address

3rd party Approval (Customer CB )

Part Description Specification Special Process amp NADCAP

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222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause

843)

223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its

customer reserve the right of entry to subtierrsquos facilities

224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure

requirements contained in this SQR 001 are met Subtier control can include

Ensure supplierrsquos subtier accreditation certificates are current including NADCAP

Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications

Inspection and periodic audit at the subtierrsquos premises

Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation

225 Design responsible supplier shall have a comprehensive special process management

program in place for the special processes The program shall include maintaining a list of

qualified special process suppliers along with their NADCAP approval status If special

process suppliers do not hold NADCAP certification design responsible supplier shall

maintain an appropriate oversight of internal and supplier processes including but not

limited to onsite special process audits periodic testing of product and other means to

validate product integrity

Note Design Responsible Supplier supplier of products defined by a designdrawing

proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements

230 Delegation of Product Verification

231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement

for delegation shall be defined and maintain the delegation list Delegation verification

activity is a process whereby a supplier has been delegated the authority to act on behalf

of the delegating organization to verify and release productsservices Supplier shall notify

CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or

AS13001 where appropriate

232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)

Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify

and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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240 Verification and Validation on Purchased Products

241 Suppliers shall comply control perform and document all applicable test inspection and

verification activities (including production process verification) required to deliver

conforming product (AS9100 Clause 843)

242 For raw material acceptance test report shall 100 checked against applicable

specification Supplier shall ensure raw material is procured to the latest revision unless

requested by engineering

243 Supplier shall periodically validate test reports for raw material accepted on the basis of

test reports That validation shall be accomplished by supplier or other independent party

through periodic scheduled tests of the raw material samples Supplier shall retain test

reports provided by the raw material supplier as well as suppliers validation test results

as quality records traceable to the conformance of goods

250 Test Specimens Requirement (AS9100 Clause 843)

The supplier is required to provide test specimens for design approval inspectionverification

investigation or auditing upon request by CTRM AC

260 Validation and Control of Special Processes

The supplier is required to validate and control all special processes and shall maintain evidence

that supports the ability of the processes to achieve the specified results Validation includes but is

not limited to defined process criteria approved and trained personnel approved equipment

specific methods or procedures specified by the design authority retention of records test reports

and re-validation plans CTRM AC reserves the right to verify or validate by the special processes

that are used on CTRM ACrsquos parts or products

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)

271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply

to ISO 10012 or ISO 17025 or ANSINCSLZ5403

272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the

supplier is aware where IMampTE which have been used for final acceptance are found to be

out of calibration by an amount greater than 25 of the product tolerance when product

tolerance is known or when measured error of the measuring equipment is greater than

two times the calibration tolerance when product tolerance is not known

273 These conditions require documented review of impact on quality and notification to CTRM

AC if it is suspected that shipped part may have been accepted by the suspect IMampTE

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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280 First Article Inspection Report (FAI)

281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new

part representative of the first production run to verify that all dimensions futures and

product attributes comply with the specified requirements

282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI

by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC

However the documents shall be made available to CTRM AC upon request

283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers

Supplier shall be responsible of the review and approval of subtierrsquos FAIR

284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite

at the supplier premises FAI does not apply to standard catalogue hardware parts and raw

materials

290 Engineering Query Notes EQN

The supplier shall use Form 045 for any design queries that the supplier may encounter The

supplier shall register and track each EQN issued and replied

300 Change Note CN

In the event there is modification required to the design process or etc CTRM AC will notify

supplier using Form 191 in order for the supplier to review the changes and its impact

310 Stop Note

If for any reason CTRM AC requires the supplier to cease working on a particular part or operation

Form 138 will be issued

320 Design and Development Control (AS9100 Clause 843)

When design responsible the supplier shall have design and development procedure that defines

a process for identifying recording verifying validating and approving design changes The review

of design and development changes includes an evaluation of the effect of the changes on

constituent parts and delivered product Records are maintained to show the results of the review

and any necessary actions identified during the review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)

For in-process and final inspection the supplier shall perform 100 inspection for all

characteristics unless reduced inspection through statistical techniques has been approved in

writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control

(SPC) techniques the supplier

Shall submit a written inspection sampling procedure for approval Written Inspection

Procedure shall include adequate description of the sampling plans frequencies

acceptance levels etc Written instructions must also contain provisions for tightened and

reduced sampling plans based on inspection results

Shall be in compliance with the requirements of AS 13002 or internationally recognized

Standard

340 Training and Staff Competencies (AS9100 Clause 843)

341 The supplier shall itrsquos ensure employees competence including any required qualifications

342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment

are performed by skilled and trained staff including temporary staff and contract staff

343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and

experienced to deliver the assigned work and shall maintain associated competencies A

cross reference list of critical skills by product or activity shall be implemented and updated

344 Final test inspection and release shall be carried out by operators authorized by the

supplierrsquos quality department

345 If special processes are carried out (NDT tests Welding Painting) operators shall be

certified qualified in accordance with requirements established on drawings specifications

and contract or purchase order These provisions also apply to sub-tier suppliers

346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)

Their contribution to product or service conformity

Their contribution to product safety

The importance of ethical behavior

347 Eye Test is applicable to personnel conducting product verification inspection that require

visual acuity

350 Shelf-Life Control

351 With each delivery of materials or products that have a limited or specified shelf life the

supplier shall provide data that shows the manufacture date expiration date or shelf life

lot or batch number applicable special handling and storage requirements The supplier

shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life

remaining upon received at CTRM AC unless authorized by CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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352 The supplier shall identify the material and the Certificate of Conformance with the date of

expiration including out-times requirements (if applicable) Dates on certification should be

in the format of DDMMYYYY or format the month spelled out for example January 01

2018

360 Packaging

361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they

deliver in good condition optimal protection and free from damage ndash commensurate with

the mode of transport air land and sea Packaging of the productsparts shall be

accomplished in such a manner as to prevent physical damage to or degradation of the

packed products during delivery to the shipping destination It shall be the prerogative of

CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection

362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data

Sheet (SDS) developed in accordance with the requirements of the Occupational Safety

and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every

delivery of the hazardous chemical to CTRM AC Packaging and label must be in

compliance with the GHS (Globally Harmonized System of Classification and Labelling of

Chemicals)

370 Foreign Object Damage Debris (FOD)

The supplier shall document and implement a program for the prevention detection and removal

of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier

shall establish FOD prevention program and flow down the requirements of applicable document

to their subtier

380 Delivery

381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the

purchase order on or no earlier than three (3) business days before the delivery date

specified In the event of early delivery CTRM AC may at its discretion either to accept

delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the

contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of

+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be

allowed by CTRM AC

382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)

supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately

on the reason for the delay and provide a recovery schedule

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 20 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date

390 Release Documents

391 Release documentation shall be furnished with each shipment according to the following

list

Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)

Inspection records eg Dimensional Report if required

Material Test Reports (Raw Material example chemical prepreg core)

Concession if applicable and accepted by CTRM AC

Material Safety Data Sheet (MSDS) if applicable

Job Card if required

FAI Report if required

392 Delivery documents shall be written in English

393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain

the following as a minimum where applicable

Supplier C of C unique number

CTRM ACrsquos purchase order Manufacturerrsquos name amp address

Part number description seriallot batch number quantity

Drawing specification with revision number

Date of manufacture expiration (if applicable)

Signature of authorized representative and date (signature electronic signature stamp etc)

Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications

394 Supplier shall maintain a list of authorized signatures for the product release with

Name

Function

Signature (may be replaced by stamp)

A list of authorized signatures shall be provided to CTRM AC annually or upon request

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 21 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

400 Monitoring Temperature and Humidity Control Material

401 Supplier shall ensure all temperature recorders are in good working condition throughout

the delivery to CTRM AC The temperature recorders shall be used to check the

temperature during transportation including intermediate transports and storages

402 For air freight shipments supplier is responsible to ensure the temperature setting on

freezer container is at -24degC before release to forwarder In order to maintain temperature

throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier

must not put the temperature recorder nearby the dry ice to ensure temperature recorder

will capture materialrsquos reading instead of dry ice

403 Supplier shall pack load and count the temperature recorder before pick up by the

appointed forwarder to ensure quantity shipped as per requirements Temperature

recorder quantity per container required is minimum 2 and maximum is 4

410 Concession

No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by

CTRM AC supplier have to ensure only completed application with sufficient data and correct

format submitted otherwise CTRM AC will not entertain the concession and return back for

amendment or total rejection

420 Direct Shipment Requirement

This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct

shipment unless approval granted by CTRM AC The supplier shall

Direct ship the article

Comply any special customer requirements that are accepted by CTRM AC

Maintain evidence of direct shipment authorization granted by CTRM AC

Maintain evidence of direct shipments made on behalf of CTRM AC

Provide with the shipment a signed direct ship declaration

Provide with the shipment a signedstamped statement of conformance (C of C) certifying

that the article conforms to approved data

Provide with the shipment traceability to CTRM ACrsquos customer purchase request

TOTAL QUANTITY OF ROLLS

PER CONTAINER

QUANTITY OF TEMPERATURE

RECORDER REQUIRED

1-9 2

More than 10 4

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 22 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

430 Transfer of Work

431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written

approval from CTRM AC including changing route after FAI When transfer approval is

granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer

is utilized The supplier shall ensure that sub-contractors are evaluated and selected on

their ability to comply with the specified requirements A list of approved subcontractorssub

tiers shall be maintained

432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos

supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall

notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer

433 An action plan shall be defined and implemented by the supplier This plan shall address

at least the following activities

Identification of key competencies

Risk analysis

Transfer plan

Validation

Delivery continuity

Safety inventory

434 The supplier is responsible for the quality of product delivered by their sub-contractors and

shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance

that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its

subcontractorssub tiers that may have impact on the product

440 Last Article Inspection (LAI)

In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)

upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC

450 Control of Non ndash Conforming Product

451 The supplier shall notify CTRM AC of nonconforming processes products or services and

obtain CTRM AC approval for disposition (AS9100 Clause 843)

452 The supplier shall ensure that products which do not conform to product requirement are

identified and controlled to prevent its unintended use or delivery The controls and related

responsibilities and authorities for dealing with non-conforming product shall be defined in

a documented procedure including recall method Nonconforming products that are

received by CTRM AC will be processed using the nonconforming procedure In addition

nonconforming products may be returned to the supplier at supplierrsquos expense

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 23 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE)

461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to

exist or suspected to exist on the product already delivered to CTRM AC that may affect

the reliability or safety

462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and

the appropriate buyer

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)

471 Form 297 will be issued to the supplier as a result of but not limited to documentation

issue lateearly delivery communication shortage and defect Form 004 will be issued to

suppliers on any quality discrepancies encountered during Incoming Quality Inspection

Suppliers are responsible to note for replacementreworkedGDR part in their C of C

Invoice etc (where applicable)

472 Containment action shall be completed and submitted to CTRM AC within 24 hours The

supplier is required to respond to the GDRSDR within seven (7) working days indicating

their agreement to the recommended disposition and corrective action to be taken

473 If supplier requires parts to be return the supplier shall provide Courier Account Number

and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort

to immediately expedite the delivery for replacement upon rework completion

474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5

working days Supplier shall make every effort to immediately expedite the delivery for

replacement of new part ahead from normal lead time

475 If you fail to provide authorization on parts disposition between 48 hours at normal

circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM

AC then will issue a debit note to you which shall be deducted from the next payment to

avoid defect part held in CTRM AC without disposition

476 Should there in any circumstances that required parts to be rework to avoid line stop and

protect end customer interest CTRM AC shall proceed the rework internally or externally

and issue a debit note to you which shall be deducted from the next payment

477 Supplier shall have documented process in place that 100 inspection to be performed on

the deviated characteristic for the minimum next three (3) shipments after implementation

of the corrective action to ensure detected non-conformance has been eliminated CTRM

AC reserves the right to review the verification record at the supplierrsquos site or have the data

submitted to CTRM AC for review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 24 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

480 Supplier Corrective Action Report (SCAR)

The SCAR process shall be initiated whenever a condition warrants an investigation to determine

if corrective or preventive action is required by the supplier Corrective or preventive actions

requests shall be documented using Form 329 and processed electronically or via hard copy in

accordance with this document

The supplier shall document all actions to rectify the nonconformity including utilizing 8D or

AS13000 methodology upon request

490 Verification and Validation Activities (AS9100 Clause 843)

CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These

activities may include but not limited to

Inspection and audit at supplierrsquos premises

Witness verify FAI Part

Supplier conformity to requirements specified in this document

Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment

Conformity of product or processes to specified requirements

Implementation of any corrective action required

inspection of products or verification of services

Validation includes but not limited to define process criteria approved and trained

personnel approved equipment specific methods or procedure test reports etc

500 Continual Improvement (CI)

The Supplier shall define deploy and maintain during the life of the Contract a process to perform

risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in

accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC

upon request

The supplier shall have a Control Plan that takes into account the output from the FMEA and defines

all methods used for process monitoring and control of special process characteristics

The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP

(Supply Chain and Quality Improvement Programmer) or any other tools

When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning

and Production Part Approval Process) in accordance with EN9145

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 25 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)

511 The supplier shall comply with all special requirements critical items or key characteristics

512 The supplier shall establish implement and maintain appropriate methods to control critical

items including process controls andor inspections where key characteristics have been

identified in the engineering documentation The supplier shall formalize and record actions

implemented in order to reduce mitigate or monitor critical risk On request these actions

should be reviewed with CTRM AC The supplier shall manage its Product Key

Characteristics and process Key Characteristics (if any) in line with EN9103

Note Critical Risk is defined as a process having significant effect on quality product and

delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used

to identify Key Process Characteristics

520 NADCAP Certification

When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain

NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan

530 Contingency Plans

Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain

continuity of quality product delivery in the event of an emergency These plans are to be made

available upon request by CTRM AC

Emergencies may include but not limited to natural or human disasters utility interruptions labor

shortages raw material or sub-component shortages cyber-attacks key tooling or equipment

failures and field returns Contingency plans shall consider communication methods and contacts

necessary to facilitate a timeliness exchange between the supplier and CTRM AC

540 Supplier Performance Rating

Details and explanation on the Supplier Performance Rating please refer to the attachment

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

21 ndash 25

31 ndash 33

40

50

60

71 ndash 75

80

90

100

110 ndash 114 NA NA NA NA

121 ndash 123

131 ndash 133 NA

140 NA

150 ndash 155

160 NA

171 ndash 172

181

182 ndash 183 NA NA NA NA

190 NA NA NA

200 NA NA NA

211 ndash 214 NA

221 - 223

224 NA

225 NA NA NA NA

227 NA NA NA NA

231 ndash 232 NA NA NA

241 ndash 243 NA

250

260 NA

270

281 ndash 284 NA NA

310 NA NA

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

320 NA NA

330 NA

341 ndash 347

351 ndash 352 NA

361 - 362

370

381 ndash 383

391 ndash 394

401 ndash 403 NA NA NA

410 NA NA

420 NA

430 ndash 434 NA

440 NA NA

451 ndash 452

46 1 ndash 462

471 ndash 473

480

490

500

511- 513

520

530

Remark - Supplier shall comply

NA - Not Applicable

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

APPENDIX B Supplier Notification Changes

The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order

This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Manufacturing Plant Environmental

Conditions

Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products

Yes

Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity

Yes

Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)

No

Manufacturing Processes Equipment

amp Tooling

Change of production line layouts Example physically moving a packaging machine

No

Shift changes No

Maintenance of work standards Preventive Maintenance No

Change of production method Yes

Adding deleting changing to from automated manufacturing processes

Yes

Addition modification repair transfer or jigs tools or fixtures Yes

Changes to processing conditions or methods Yes

Lapse in production for two years or more Yes

Adding new equipment that will be used to manufacture CTRM ACrsquos product

Yes

Materials Supply Base

Change or addition of subtier supplier for critical material controlled and special process

Yes

Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing

Yes

Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year

Yes

Inspection Calibrated Devices

Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios

No

Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes

Yes

Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment

Yes

Packaging Changes to packaging No

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Warehouse conditions

Physical location change of warehouse storage area Yes

Certification Approval Any certification andor customer approval that expired revoked or discontinue

Yes

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX C Document Retention and Storage Matrix

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

1 ADS

CASA-1033

Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)

All the documents and certification of the product

Shall be retain during the operational life of the product +3 years

FAI and Qualification Reports

CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration

2 Spirit US MAA1-10042-1

Shall be retained in accordance with customer and regulatory requirements

FAI and quality records of the product

3 Airbus A10010 amp A10010

Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration

4 Airbus Helicopters

ER070 16-01

Annex 6 is a guideline to identify the records to be retained archived and for which duration

5 GKN DE QSV0034

Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years

All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)

6 COLLINS AEROSPACE

ASQR-01

As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts

Retention periods for retained documented information needed to provide evidence of conformance

7 KAL SQAR-BQF-002

Min 11 years from the end of contract

Quality records traceable to the conformance of product part numbers

11 years past final delivery of the last product

FAI Records Note Any disposal of records shall notify KAL

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

8 SPIRIT SUBANG

SAA-ALL-QU-SC-ALL-

011

Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130

All quality records

Applicable to Boeing Program Min 10 years from the date of shipment

Quality Assurance Record

10 years from manufacturing date of the last parts produced Process

Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal

9 SPIRIT EUROPE

AERO-ALL-QU-SC-ALL-

125

10 years after final payment Financial Quality amp Production Data

10 years past final delivery of the last Product covered by FAI

First Article Inspection Report (FAI)

The life of the aircraft plus six (6) years

Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER QUALITY REQUIREMENTS

AP2190 -

General Requirements for Aerostructure

amp Material Suppliers - Amendment of

Issue C

Airbus Supplier Requirements (ASR)

A1500 - General

A1502 - Plan and Manage

A1503 - Design and Develope

A1504 - Make

A1505 - Buy

A1506 - Deliver

A1506 - Customer Support

Copy is available at

httpsw3airbuscomCRSGN60Procure

menteSitesASRhtmlindexhtml

CASA 1033 - Quality Requirements For

Suppliers

CASA 1033-01 - Specific A-2

Requirements for Subcontractors

Requirement Level A-2 of EADS-Casa

EP 06-12 -GFRS - General Requirements

for Suppliers

ER 070 06-01 - GFRS - General

Requirements for Suppliers Quality

Assurance General Requirements

AERO-ALL-QU-SC-ALL-125

SPIRIT Aerosystems Limited Quality

Requirements for Suppliers

MAA1-10042 ndash1 Supplier Quality

Assurance Manual (Spirit US)

SAA-ALL-QU-SC-ALL-011 Quality

Requirements for Suppliers

SQA01 - Quality Requirements for

Suppliers

Copy is available at

httpswwwgkncowescoukstoreaspf=

generalQUALITY

Quality Contract Clauses available on

the GKN Data Store web site

wwwgkncowescouk under Quality

Documents

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Copy is available at

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

or

httpmaterielgoodrichcom

QRS 000 - Quality Requirements for

Suppliers

REQUIREMENT TO GAIN amp MAINTAINED

ISO 14001 - ENVIRONMENTAL MANAGEMENT

STANDARD

OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY

STANDARD

ISO 14001 - Environmental Management

Systems

or similar standard

ISO 14001 - Environmental Management

Systems

Recommended

ISO 14001 - Environmental Management

Systems

OHSAS18001 - Occupational Health

and Safety System

ISO 14001 - Environmental Management

Systems

NOTIFICATION OF ESCAPE (NOE)

Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day

Whithin 24 hours by

ASQR-01 Form 6 Immediately without delay

CHANGES OF QMS (Including NADCAP)

Supplier shall notify Immediately in writing notification Immediately Immediately

Within 48 hours of

receiving notification of the change or

finding

Within 7 days

TRANSFER OF WORK (SOURCE CHANGE)

Supplier shall notify customer in writing and transition shall

be made after formal written approval from customer

All transfer of work packages shall be in

accordance with AP5176

Transfer of Work according to ER070 06-

37

6 month in advance

SPECIAL PROCESS

Subcontracting supplier including Special Process shall use

customer and end customer approved source

Special Process shall gain and maintain PRI NADCAP and

CustomerEnd Customer Approved

For Boeing Package supplier shall review

Special Process Requirements periodically

for D1-4426

For Airbus Package AP5270 amp

ME0721033

Following Special process shall be

NADCAP accredited

- Chemical Processing

- Coatings

- Heat Treating

- Materials Testing Lab

- Nonconventional

- Machining and Surface Enhancement

-NDT

-Welding

The Aerostructures Qualified Supplier

Document (QSD) lists processes that

require Aerostructures approval per RPS

1000-2 Controlled Processes and

Materials Nadcap accreditation is required

for all Nadcap covered processes per

ASQR-01

Suppliers or subcontractors may only

perform those controlled processes for

which the supplier is listed in the QSD Use

of QSD listed sources does not relieve the

suppliers responsibility for the quality of

purchased materials and services

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER S APPROVED SUPPLIER LIST LINK

APPROVED SPECIAL PROCESS LIST

Supplier Reference

httpswwwairbuscombe-an-airbus-

supplierhtml

CSPL - Certified Special Processes List

CSPL is the oficial source of certified

suppliersspecial processes couples

Available through portal COMPASS at

httpscompasscasaeadsnetirjportal

Certified special

processes list (CSPL) will be regulated by

the specification CASA-1400 - Industrial

Qualification and Processes Certification

Airbus Helicopter Couple List

Provided directly by Spirit

Boeing Program

Approved Process Sources D1-4426

Airbus Program

httpswwwairbuscombe-an-airbus-

supplierhtml

Copy is Available at

GKN Aerospace Services Data Store -

Login

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

APPROVED SUPPLIER LIST

Special Process Suppliers

Provided directly by KAL

Boeing Approved Process Sources D1-

4426

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Qualified Supplier Document (QSD)

httpmaterielgoodrichcom

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

Provided directly by SONACA

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Airbus Defence amp Space SAU

Approved Suppliers Catalog

METALLIC RAW MATERIAL REQUIREMENT

The supplier may only procure metallic raw

materials from a company or customer

approved stockist

APPROVED SUPPLIER LIST

GKN - Cowes Approved Material Mills

Available at

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

Refer SQA01 if metallic raw material is

unavailable from a GKN approved Material

Mill for alternate source

The supplier may only procure metallic raw

materials from approved list of Qualified

Distributor List (QDL)

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

RAW MATERIAL CERTIFICATION REQUIREMENT

Shall ensure that raw material is procured

to the latest revision of the specification

unless otherwise requested by the

Engineering definition

Raw material certification for material or

parts shall reflect the form and size of the

raw material as originally manufactured by

the raw material producer

Certification shall show clear traceability to

the manufacturer of the raw material

including ingot source all processing heat

treatment chemical processing and

inspections as required by applicable raw

material specification requirements

Where material is sourced via a number of

stockists then the traceability through all

stockist movement is required

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT

The supplier shall flow down the requirements of this

document to their subcontractors when Data Sets and Data

Set Derivatives are used

MAA1-10009-1 - Quality Assurance

Standard for Digital Product Definition at

Spirit Aerosystems Inc Suppliers

Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality

Requirements Aerostructures Addendum

COORDINATE MEASUREMENT SYSTEMS (CMS)

REQUIRED NADCAP MampI ACCREDIATATION

AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS

Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work

package that supplier are supplying

INFO Boeing Change from Mandate to Optional to

become NADCAP MampI due to lack participant Refer below

letter

Mandatory as per Supplier Nadcap

Accreditation March 2017

Document Related NADCAP can be found

at

httpswwwairbuscombe-an-airbus-

supplierhtml

Mandatory as per TEIMS-MM-171102-02

Nov 2017

Deadline MampI Accreditation is January

2019

MAA1-10009-1 - Quality Assurance

Standard for Digital Product

Definition at Spirit AeroSystems Inc

Suppliers

CUSTOMER QPL

Supplier Reference

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Suppliers must use subcontractors for

controlled processors that are in the QSD

Nadcap accreditation is required for all

controlled processes where applicable

QUALITY ASSURANCE PLAN

Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005

PURCHASE ORDER (PO) ENDORSEMENT

INFORMATION BY SUPPLIER TO SUBCONTRACTORS

Supplier shall

Specific requirement for Shelf life Products

(ldquopre-pregsrdquo and film adhesives)

Each batch of cooled materials will be

monitored checked by appropriated

thermo recorders from the place of

material manufacturing to the final

destination of use of the product including

intermediate transports and storages This

requirement is mandatory

Supplier will systematically specify above

thermo recorders range in their PO and

analyse the records according to the

storage specifications and product

associated standards of each material

Applicable To Suppliers To

Subcontractors

This Order Is In Furtherance Of A

(Annotate Customer Appropriately EG

Airbus Boeing Etc) Order Through Spirit

Aerosystems (Europe) Limited And Is

Subject To The Quality Requirements Of

Both Parties

Applicable to KAL Boeing Program

Supplier shall assure that D1-4426

Appendix D Requirement are specified on

their PO when supplier has subcontractor

for special process or product including

Special process

Applicable to POs issued for Member-

designed products

Pos issued for Member Designed

Products shall include the statement For

UTAS End Use

FAI

M20228 - First Article Inspection for

Suppliers

AS9102 - Aerospace First Article

Inspection Requirement

CASA 1073 - First Article Inspection

AS9102 - Aerospace First Article

Inspection Requirement

ER070 06-11 - Acceptance of the First

Production Article of a procured item

AS9102 - Aerospace First Article

Inspection Requirement

MAA1-10042-2- First Article Inspection

Form Completion

PRO 3331 - First Article Inspection -

Malaysia

AS9102 - Aerospace First Article

Inspection Requirement

SQA01 - Quality Requirements for

Suppliers

GKN FAIR Guidelines for suppliers

SQA01 Guidance Material FAI Review

AS9102 - Aerospace First Article

Inspection Requirement

Available at

wwwgkncowescouk

ASGSQR-001 - First Article Inspection

Requiremets

AS9102 - Aerospace First Article

Inspection Requirement

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Available at

httpmaterielgoodrichcom

In Addition to the AS9102 FAI Must Also

Be Performed When A Purchase Order

Change Affects The Part Including

Configuration Control Sheet Changes

The Distributor is required to flow down all

UTAS FAI requirements to the

manufacturer If the manufacturer

completed the FAI to the ASGUTAS

engineering documents and part number

the distributor can use this to fulfill the FAI

requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

FOD

Supplier shall havecomply to

In accordance with suppliers Foreign

Object Prevention Requirement

CASA-1451-50-FT - FOD Prevention

Program

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defences Organizations

APPENDIX 4 SQAR-BQF-002

Requirement of FOD Prevention

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

To include cleanliness of manufacturing

processes and residual magnetism as

additional program elements

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

CONTROL OF COUNTERFEIT PART

Supplier shall prevent and mitigate the use counterfeit parts

in accordance with

As per ADS MEMOASEN9100

AS5553 for Electronics

AS5553 for electronic components

AS6174 for non-electronic product

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

AS5553 for electronic components

AS6174 for non-electronic product

SUPPLY CHAIN RISK MANAGEMENT

Shall implement accordance to

ARP9134 - Suppy Chain Risk

Management

ARP9134 - Suppy Chain Risk

Management

RELEASE DOCUMENTS (CoC)

When a supplier has been issued a Letter

of Authority from SpiritSPIRIT000 shall be

stated as the Customer ApprovalAuthority

and Referenced on the COC

S700 PARTS or 275 PARTS

S700 Or 275 Parts Are Not Industry

Standards Final Inspection amp Complete

FAIR Per AS9102 are required

Suppliers of Aerostructures Standard Parts

(S700) that require processing to RPS 1-

000-2 Controlled Processess and

materials must use sources listed in the

QSD for Controlled Processes

DISTRIBUTOR REQUIREMENT

Distributor Stockist Shall Ensure That All

Material Products (Defined As Materials

Semi-Finished ProductsStandard Parts

And Specified Parts) Delivered To The

Purchase Are

bullPurchased From Airbus Approved Sources

bullQualified By Airbus bullDefined In The Joint Contract With Airbus

AGS amp Material Distributors Shall Carry

Out Periodical Verification Of Fasteners amp

Materials Against The ManufacturerS

MechanicalChemical Test Certification

AGS Distributor Must Also Carry Out

Dimensional Checks On Supply Parts

All Distributors of Metals Electronics and

Hardware in the supply chain shall be on

the UTC QDL

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

EYE EXAMINATION

All employees engaged in inspection tasks

on the companys products shall have eye

sight assessments (not exceeding 2

yearly) in accordance with the relevant

nationalinternational standard in force at

the time

Supplier shall have a process for on-going

verification of visual acuity and color vision

for individuals performing product

inspection

LABORATORY APPROVAL LIST

Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal

DELEGATION OF PRODUCT VERIFICATION

Supplier shall notify customer and comply to

CASA-1114 - Procedure For The

Evaluation Of Airbus Defence amp Space

Subcontractors And The Delegation Of

Quality Inspection

AS9015 - Supplier Self Verification

Process Delegation Programs

AS9117 - Delegated Product Release

Verification

Applicable to Boeing Program

SAA-BOE-QU-GU-ALL-080

Delegated Supplier Source Inspection

AS9117 - Delegated Product Release

Verification

AS13001 - Supplier Self Release Training

Requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DESIGN RESPONSIBLE SUPPLIER

Supplier of products defined by a designdrawing proprietary

to that supplier and linked to a Customer part number

through the use of a Customer-referenced drawing andor

other purchase order requirements

Design Responsible Supplier shall have a

comprehensive special process

management program in place for the

special processes

-The program shall include maintaining a

list of qualified Special Process Suppliers

along with their Nadcap approval status

- If Special Process Suppliers do not hold

Nadcap certification Design Responsible

Supplier shall maintain appropriate

oversight of internal and supplier

processes including but not limited to

onsite special process audits periodic

testing of product and other means to

validate product integrity

MEASURING AND TEST EQUIPMENT (MampTE)

REQUIREMENT

CALIBRATION REQUIREMENTS

The supplier shall

ISO 17025CASA-1400-55-FT - Laboratories

ApprovalISO 10012 and EN9100

ISO 10012 ISO 17025 or ANSINCSL

Z5403

The Calibration interval analysis

methodology used to maintain the reliability

of MampTE shall meet a minimum 95

reliability for MampTE

in-tolerance at the end of their interval

schedule

Any out of tolerance MampTE condition

exceeding 25 of the product tolerance

when product tolerance is known or when

measured error of the MampTE is greater

than two times

the calibration tolerance when product

tolerance is not known

Supplier should select MampTE with an

accuracy ratio of 10 to 1 (product

tolerance to MampTE tolerance) however

accuracy ratios as low as 4 to 1 are

acceptable unless otherwise specified

Use of MampTE with accuracy ratios less

than 4 to 1 are not permitted unless a

detailed measurement uncertainty analysis

in accordance with ANSINCSL Z5403

indicates an uncertainty ratio of 15 to 1 or

better and the measurement process is

maintained under statistical quality control

VALIDATION OF RAW MATERIAL

Applicable to Boeing Package

Supplier shall comply to

ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)

Validation of Raw

Material Test Reports

RELEASE DOCUMENTS

Spirit Approval No SPIRIT000 shall be

stated on the supplier certificate of

conformance (CoC)

LIST OF SUBTIERS SUBCON

Suppliers will provide Spirit Supplier

Quality with a list of Tier suppliers used on

Spirit work packages

This list will be forwarded to Spirit

Procurement Quality Agent on an annual

basis (April each year)

Current List Of Subcontractors shall be

available upon request List shall Include

1 Name Of Subcontractors

2Address

33rd Party Certificate

4Email Tel Fax

5 Name Of Qa Manager

6 Part Descr amp Special Process List amp

Nadcap

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DOCUMENTED INFORMATION AND RETAINTION

REQUIREMENT

A10010 amp A10010 Appendix A for is a

guideline to identify the records to be

archived and for which duration

The minimum documentation conservation

period requirements are set out in

specifications CASA-1201 and CASA-

1033

All the documents and certification of the

product

Shall keep on file during the period

required by FAA EASA whichever is

greater (and at least 7 years)

FAI and Qualification Reports

Shall be retain during the operational life of

the product +3 years

ER070 16-01 Annex 6 is a guideline to

identify the records to be retained

archived and for which duration

All quality records shall be retained in

accordance with in accordance with DOA

requirements and EN9130

Applicable to Boeing Program Quality

Assurance Record

Min 10 years from the date of shipment

Records of special qualification of product

equipment facility or process

10 years from manufacturing date of the

last parts produced Process

Note At expiration of such period Spirit

reserves the right to request delivery of

such records

and shall be notified in writing prior to

disposal

SQA01 - Quality Requirements for

Suppliers

All contract related documentation

including (production plans heat treatment

charts inspection protocols including test

results and shipping documents)

Min 30 years and after the sale of the last

Aircraft of the A350 model for another 5

years

A10010 amp A10010 Appendix A

applicable for Airbus Package

All Quality records traceable to the

conformance of product part numbers

Min 11 years from the end of contract

FAI

11 years past final delivery of the last

product

Any disposal of records during at the

expiration shall notify KAL

Changes to documented information (eg

work instructions travelers routers test

reports

shipping documents) shall be recorded

dated and traceable to a qualified person

making

the change (eg name signature stamp

electronic signature) with a permanent

marking

method and the original information being

legible and retrievable after the change

Retained documented information needed

to provide evidence of conformance

Table 3 ASQR 01 RDI Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

30y - Manned Space Program Hardware

10y - All other parts

Table 4ASQR 01 Radiographs and

Images Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

10y - Serialized parts

2y - Non-serialized parts

In accordance with the

EN 9130 and

A10010 amp A10010 Appendix A for

Airbus Package

CONTROL OF NON CONFORMING

Supplier shall have a root cause and

corrective action process consistent with

the 8D methodology in AS13000

SAMPLING PLAN

Supplier shall perform 100 Inspection for in Process and

final unless formal Sampling Plan Sampling Inspection

required customer approval

Comply with the requirements of

ASQR-201 and AS13002

VISION REQUIREMENTS

AITM 6-3004

Airbus Test Method

For Inspection Processes

Visual Inspection

TOOLING REQUIREMENTS

Supplier comply to

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

CASA-1041 - Tooling Control

CASA-1033-51-FT - Subcontracted

Tooling Treatment and Control

E1 09 03D - Controlling Geometric

Interchangeability for Structural and

Mechanical Elements

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

STM-130010-23 - Tool Identification

STM-130010-32 - Generalized Tooling

Procedure

Q-06-005 - Supplier Tooling Control

Instruction

TM-10J - Supplier Tool Accountability

Requirements

RISK ASSESSMENT

Implement accordance to

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

When specified by Airbus Helicopters the

Supplier shall deploy APQP for each Major

change (design or process development)

of Build-to-Spec Build-to-Print and Design

amp Build products

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

APQP (Advance Product Quality Process)

will be used to ensure product risk control

PFMEA (Process Failure Mode amp Effects

Analysis) shall be used to structure the

mitigation for risk

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

CTRM

SUPPLIER RATING SYSTEM

Partnering For Excellence

Jan 2019ZerO Defect On time

Objective

Provide objective data for use in supplier management and

sourcing decisions

Promote and encourageimproved communication on

performance issues

Identification of continuousimprovement and cost savings

opportunities

Recognition of exceptional supplier performance

Key Notes

1CTRM continuously monitor supplierrsquos performance on a monthly basis

2

Where monthly performance for OTD is GREEN but

AMBER for QUALITY (or vice versa) the performance will

be AMBER Monthly performance will be based on the

lowest score

3Supplier Rating Card will be will be provided to the

supplier on a six-month time cycle or upon request

Performance Level

PerformanceEscape

(PPM)

On Time

DeliveryOverall Performance Level

RED gt 10 000 lt 90 Not Performing Supplier

AMBER lt= 10 000 gt= 90 Supplier Needs Improvement

GREEN lt= 5000 gt= 100 Performing Supplier

Measurement

2 MAIN CRITERIA

ESCAPE

(PPM) OTD

PPM1

Level Range

GREEN lt= 5000

AMBER lt= 10000

RED gt 10000

OTD2

bull Total Line Due 136

bull Total Line Open 36

bull Total Line Closed 100

OTD 100136 x 100

73

Example

No Item Description

1Missed delivery windows

(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe

2Incorrect shipping quantity

(Over Short)

Supplier supply over short quantity from

the ordering

3 Incorrect missing documentation

Incomplete documentation amp impact

to delivery activities (such as invoice

pick list etc)

OTD2

Level Range

GREEN =1000

AMBER gt= 900

RED lt 900

3 OTD3

Performance Rating Card

Performance Summary

R

A

G

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments

UNDERPERFORMED

PROGRESSING

PERFORMING

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments

bull Propose to do Fast Lane at IQC

bull Consider for Direct Shipment (if applicable)

bull Issue letter of recognition

Fast Lane Criteria

0 PPM amp 0 Escapes for the Last 12 Months

100 On-Time Delivery for the Last 12 Months

Notification RED Supplier

LetterCTRM SUPPLIER

From CC To CC

1st Letter HoD COO Manager CEO

2nd Letter HoDivGCEO

COOCEO

Customer

(CTRM

Accounts

Customer)

3rd Letter COO GCEO CEO

Customer

(CTRM

Accounts

Customer amp

Customers

quality)

4th Letter GCEO - Customer CEO

Escalation

Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue

Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6

consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue

Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party

Inspection CTRM Onsite Inspection No Future Quotation

Exit Criteria 6 Consecutive shipments without delays or quality issue

SUPPLIER

WATCH

LIST

SIP

SIP

EXTENSION

CEASE TERMINATE

Start

EndNotification Level Enter Criteria Consequences Exit Criteria

VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval

Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)

bull Clearly define the problem (s) target and improvement goal

Measurebull Establish a performance baseline for supplier

Analyzebull Identify and engage the supplier for in-depth root cause

analysis and corrective action

Improvebull Execute a corrective action plan (s)

bull Supplier Monthly Report

Controlbull Monitor results over time to ensure improvement

sustainability

Month Month Month Month Month

CTRM Expectation

We strive to receive materialsparts from our supplier with 0 PPM ZERO

DEFECT

Catch defect before shipping to CTRM andCTRMrsquos customer ZERO

ESCAPE

Ensure 100 On Time Delivery with complete

documentation and correct amount ordered OTD

QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy

Lets make it happenThank You

Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)

Company Name

Company Address

Name Quality Representative

Signature

Date

Note

Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request

Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy

COMPLIANCE MATRIX
SQR-001
Rev C
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required
SUPPLIER NAME COMPLETE BY
ADDRESS DATE
SQR 001 CLAUSE COMPLY NOT COMPLY NA PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE
20 QUALITY SYSTEM REQUIREMENTS
21
22
23
24
30 SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER
31
32
33
40 COMMUNICATION INTERACTION
50 RIGHT OF ACCESS
60 APPROVED SUPPLIER LIST
70 COMPLIANCE TO CONTRACTUAL REQUIREMENTS
71
72
73
74
75
80 LANGUAGE
90 CODE OF CONDUCT
100 PROTECTION OF PROPRIETARY INFORMATION
110 DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD)
111
112
113
114
120 NOTIFICATION OF COMPANY CHANGES
121
122
123
130 ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE
131
132
133
140 CONFLICT MINERAL
150 DOCUMENTED INFORMATION RETENTION AND DISPOSITION
151
152
153
154
155
160 OBSOLESCENCE NOTIFICATION
170 CALIBRATION AND TEST CERTIFICATION REQUIREMENT
171
172
180 DISTRIBUTOR REQUIREMENT
181
182
183
190 MANUFACTURER OF STANDARD PARTS
200 QUALITY ASSURANCE PLAN (QAP)
210 COUNTERFEIT PART
211
212
213
214
220 CONTROL OF SUBTIER SUPPLIERS
221
222
223
224
225
230 DELEGATION OF PRODUCT VERIFICATION
231
232
240 VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS
241
242
243
250 TEST SPECIMENS REQUIREMENT
260 VALIDATION AND CONTROL OF SPECIAL PROCESSES
270 INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE)
271
272
273
280 FIRST ARTICLE INSPECTION REPORT (FAI)
281
282
283
284
290 ENGINEERING QUERY NOTES EQN
300 CHANGE NOTE CN
310 STOP NOTE
320 DESIGN AND DEVELOPMENT CONTROL
330 STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE
340 TRAINING AND STAFF COMPETENCIES
341
342
343
344
345
346
347
350 SHELF-LIFE CONTROL
351
352
360 PACKAGING
361
362
370 FOREIGN OBJECT DAMAGEDEBRID (FOD)
380 DELIVERY
381
382
383
390 RELEASE DOCUMENTs
391
392
393
394
400 MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL
401
402
403
410 CONCESSION
420 DIRECT SHIPMENT REQUIREMENT
430 TRANSFER OF WORK
431
432
433
434
440 LAST ARTICLE INSPECTION (LAI)
450 CONTROL OF NON- CONFORMING PRODUCT
451
452
460 NOTIFICATION OF ESCAPE (NOE)
461
462 462
470 GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR)
471
472
473
474
475
476
477
480 SUPPLIER CORRECTIVE ACTION REPORT (SCAR)
490 VERIFICATION AND VALIDATION ACTIVITIES
500 CONTINUAL IMPROVEMENT
510 SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS
511
521
520 NADCAP CERTIFICATION
530 CONTIGENCY PLAN
540 SUPPLIER PERFORMANCE RATING
SUPPLIER REQUEST FOR CHANGE Request No
SECTION A TO BE COMPLETED BY SUPPLIER
PRODUCT IDENTIFICATION
Requestor Name Email
Supplier Name No Phone
Address Date
AFFECTED MATERIAL DETAILS
Part Number
Part Description
TYPE OF CHANGE
Plant Location Certification Approval
Process (manufacturing assembly inspectiontest tooling) Sub- Contractors Major Suppliers
Material Others
CHANGE DESCRIPTION
Detail description of proposed change
Temporary
Duration (in week)
Permanent
REASON FOR CHANGE
- Explain why change is being proposed
- Attached any supporting datareports that describe the change
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC
QUALIFICATION CAPABILITY PLAN
- Explain what will be done to ensure qualification capability is fullfilled
POINT OF EMBODIMENT PLANNING
Date the supplier is targeting to implement the change
(No impacted product to be ship to CTRM AC prior CTRM AC Approval)
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL
IMPACT OF THE CHANGE
Brief description of the impact
Cost
Prod Lead TimeSchedule
Others
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER
Request FAI Data Pack Process Flow
Change Update ERP System Gap Analysis
Certification Approval Update Quality Plan Procedure
Update CTRM AC ASL Other
REVIEW BY
DEPARTMENT NAME amp TITLE SIGNATURE amp DATE
QUALITY
ENGINEERING
PROGRAM
BUSINESS SUPPLY CHAIN
APPROVAL
Approved with above data and action required
Reject
Page 2: SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning and Production Part Approval Process AS9146 Foreign Object Damage (FOD) Prevention

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 1 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

WARNING

copyCTRM AC All Rights reserved Confidential and proprietary document

This document and all information contained herein is the sole property of CTRM AC

No intellectual property rights are granted by the delivery of this document or the

disclosure of its content This document shall not be reproduced or disclosed to a third

party without the express written of CTRM AC This document and its content shall not

be used for any purpose other than that for which it is supplied This document also

available in our website as below

httpswwwctrmcommy

Zahirah Shaik Dawood Head of Department

Supplier Quality Assurance

Hisham Marjohan Head of Division

Supplier Management

Approval

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 2 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

Revision Date Description of Changes

NC 13- August 15 Initial Release

A 17- October 16 Completely re-written and re-formatted ndash All paragraph

B 06- Nov ndash 2017

Add 13 ndash SQR 001 availability at CTRM website

Add 30 ndash Communication Interaction

Add 124 ndash NADCAP M amp I for CMS

Add 170 ndash Obsolescence Notification

Add 180 ndash Calibration Services Requirements

Add 202 amp 203 ndash Counterfeit Part

Add 213 ndash Delegation Verification Activity

Add 214 ndash Design Responsible Supplier

Add 223 ndash Metallic Raw Material Validation

Add 321 till 325 ndash Training and Staffs Competencies

Add 327 ndash Vision Requirements

Add 350 ndash Foreign Object Damage (FOD)

Add 451 amp 452 ndash Escalation Process

Add 462 ndash Verification And Validation Activities

Add 480 ndash Critical Item And Key Characteristic Control

C 01-Jan - 2019

New Clause

Add 30 ndash Specific Requirements ndash By CTRM ACrsquos Customer Add 180 ndash Distributor Requirement

Add 190 ndash Manufacturer of Standard Parts

Add 230 ndash Delegation of Product Verification

Add 250 ndash Test Specimens Requirement

Add 260 ndash Validation and Control of Special Processes

Add 270 ndash IM amp TE

Add 460 ndash Add Form 542

Add 470 ndash Add 473 ndash 476

Add 500 ndash Requirements for APQP

Add 520 ndash NADCAP Certification

Add 530 ndash Contingency Plans

Add 540 ndash Supplier Performance Rating

REVISION HISTORY

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 3 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

ANSINCSL Z5403 Requirements for Calibration of Measuring and Test Equipment

AS 6174 Counterfeit Materiel Assuring Acquisition of Authentic and Conforming Materiel

AS13000 Problem Solving Requirements for Suppliers

AS13002 Requirements for Developing and Qualifying Alternate Inspection Frequency Plans

AS9015 Supplier Self Verification Process Delegation Programs

AS9100 Quality Management System Requirements (Aerospace)

AS9102 Aerospace First Article Inspection Requirement

AS9103 Variation Management of Key Characteristics

AS9117 Delegated Product Release Verification

AS9120 Quality Management System Requirements (Stockiest Distributor)

AS9130 Quality System Record Retention

AS9145 Requirements for Advanced Product Quality Planning and Production Part

Approval Process

AS9146 Foreign Object Damage (FOD) Prevention Program - Requirements for Aviation

Space and Defense Organizations

CAP-06-014 Digital Product Definition (DPD) for Suppliers

IAQG International Aerospace Quality Group

ILAC International Laboratory Accreditation Cooperation

ISO 10005 Quality Management Systems - Guideline for Quality Plans

ISO 10012 Measurement management systems Requirements for measurement processes

and measuring equipment

ISO 14001 Environmental Management Standards

ISO 17025 Quality Management System Requirements (Testing and Calibration Lab)

ISO 9001 Quality Management System Requirements

OASIS Online Aerospace Supplier Information System

httpwwwsaeorgPORTAL_CODE=IAQG

OHSAS18001 Occupational Health and Safety System

PRI AC 7004 NADCAP Audit Criteria for Inspection and Test Quality system

REACH Registration Evaluation Authorization and Restriction of Chemicals

RoHS Restriction of Hazardous Substances Directive

SQR 002 Supplier Quality Requirement - Delegated Quality Representative Program

(DQRP)

Form 004 Good Discrepancy Report (GDR)

Form 045 Engineering Query Notes (EQN)

Form 138 Stop Note

Form 191 Change Note (CN)

Form 297 Service Discrepancy Report (SDR)

Form 329 Supplier Corrective Action Report (SCAR)

Form 479 Supplier Request for Change Form

Form 542 Supplier Notice of Escape (NoE)

Compliance Matrix Form

Supplier Acknowledgement

REFERENCE IN SQR

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10 PURPOSE This procedure establishes requirements for CTRM AC supplierrsquos DPD quality assurancequality control system

20 SCOPE

This document is applicable to all suppliers that are furnished digital data used in supplier DPD MBD systems to produce product(s) or digital data for product acceptance This includes suppliers not governed by Customer DPD requirements This procedure describes the requirements for supplier digital data system controls To use customer furnished datasets as authority for design manufacture and inspection a supplier must be approved to a CTRM AC recognized quality system and comply with this document CTRM AC shall document supplier compliance to these requirements within the CTRM AC Supplier Quality Assurance (SQA) records system and on its approved supplier list These requirements provide the basis for suppliers to create and implement plans user-level procedures and documentation The supplier will have defined and reliable configuration management and QA processes in place reflecting its methods of operation Suppliers are required to maintain the integrity of Digital Product DefinitionModel Based Definition (DPDMBD) type design through all operations as new DPDMBD methods are deployed It is anticipated that suppliers will utilize DPDMBD processes to continuously improve the quality of delivered product The application of this document is required for all phases of design and inspection when customer furnished digital dataset is used in supplier DPDMBD systems to produce product(s) or digital data for product acceptance (including accountable tooling and tooling used for inspection) If a supplier is sending digital dataset to CTRM AC the requirements are obtained from the Procurement Contract Administrator and the purchase order and the supplier must meet applicable data exchange requirements When referenced in the Purchase Order or the General Terms AgreementContract this document is contractual Customer digital datasets will not be issued to suppliers not in compliance with the requirements of this document as evidenced by the supplier DPDMBD approval level recorded in the CTRM AC SQA records system

30 ABBREVIATIONDEFINITIONS AUTHORITY Undisputed source of customer approved type design used for product manufacture and Quality Assurance acceptance with communication access release and change control procedures in place to ensure source integrity CAD (Computer Aided Design) (1) Any computer system or program that supports the design process (2) The use of computers to assist Engineering Design in developing producing and evaluating design data and drawings (For brevity CAD is also referred to as the organization engaged in computer-aided design)

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CAE (Computer Aided Engineering) The use of computers to develop Engineering data to supplement Engineering Designs used in product production and inspection CAM (Computer Aided Manufacturing) Also known as numerical control (NC) The use of computers and computer data in the development and production of a part (product) including fabrication assembly and installation CATIA Computer-graphics Aided Three-Dimensional Interactive Application A CAD system with interactive graphics design software modules used to create 3D and 2D geometric designs of products CMS (Coordinate Measurement Systems) Also known as computer-aided inspection (CAI) and computer Aided Measurement Systems (CAMS) Measurement equipment such as Coordinate Measuring Machines (CMM) Laser Tracker and Numerical Controlled machinery with inspection probe capability which are used to support inspection activity This includes all portable three-dimensional measuring systems including Portable Arm Measuring Machines Computer-aided Theodolite Laser Tracker and Photogrammetry (including videogrammetry) systems require the supplier to be approved CTE Coefficient of Thermal Expansion CTRM AC CTRM Aero Composites Sdn Bhd DATASET A named compilation of related data made accessible to computerized system DERIVATIVE A reproduction of all or part of an authority dataset Derivatives include paper and Mylar plots tool designs inspection datasets created to analyze as-built designs check templates numerical control (NC) datasetsmedia datasets with nominal values for CMS use QA inspection plans and other extractions (dimensions views etc) for inspectionmeasurement use DIGITAL ARTIFACT Digital model with geometry that matches the CMC software functional capabilities in IGES STEP UG or CATIA formatsCMS equipment must have the ability to import a digital model and through the analysis function create a comparison to theoretical values DPD (Digital Product Definition) The electronic data elements that specify the geometry and all design requirements for a product (including notation and parts lists) and the use of this data throughout an integrated CADCAM and CMS system DPDMBD QUALITY ASSURANCE PLAN A comprehensive document describing the Quality System for management of digital data and DPD processes throughout a supplierrsquos production facility The requirements procedures and process references described in the plan provide the basis for supplier organizations to implement user level procedures and documentation

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EAR Export Administration Regulations Located in 15 of the Code of Federal Regulations (CFR) Parts 730-774 the EAR implements the export re-export and certain transfers of dual-use and purely commercial items The Bureau of Industry and Security (BIS) under the US Department of Commerce is charged with administering these controls which includes the CCL as well as licensing policy and procedures -OP 17-1140 Export Compliance

ERS (Enhanced Reference System) A permanent reference system established for the life of a tool which is transferred from an existing reference system or created specifically for CMS It is designed to provide a large number of established coordinates This allows rapid and accurate measurement in all areas of the tool FEATURE Any hardware design attribute or characteristic This includes physical portions of hardware such as surface face edge radius hole tab slot pin etc and requirements such as non ndashdestructive testing (NDI) All features require validation to conform the product to the design authority All features have associated notes andor Geometric Dimensioning and Tolerancing (GDampT) Feature Control Frames (FCF) but one note or FCF may refer to several features IGES (Initial Graphics Exchange Specification) The American National Standards Institute (ANSI) Data standard for the exchange of computer graphics generated product definition (no solids) between different manufacturers CADCAM systems ITAR (International Traffic in Arms Regulations) Located in Part 22 of the CFR Sub-parts 120-130 the ITAR implements the AECA and governs the export and temporary import of defense articles and defense services covered by the United States Munitions List (USML) The DDTC is charged with administering these controls ndash OP17-1140 Export Compliance INSPECTION PLAN A description of 2D andor 3D computer generated inspection mediamethods derived from authority DPD datasets used to communicate inspection requirements and media usage to manufacturing and inspection areas Typical plans include engineering and plan configuration traceability overlaysetup instructions and a list andor graphic representation of the features to be inspected LEV (Low End Viewer) An entry level visualization CAD system used to view analyze extract and print dimensional and other required data from the DPD dataset MBD (Model Based Definition) A dataset containing the exact solid its associated3d Geometry and 3D annotation of the products dimensions and tolerances to specify a complete product definition This dataset does not contain a conventional 2D drawing MBD is one possible format of DPD MDD (Master Dimension Definition) A mathematically-controlled surface definition which is computer generated This definition consists of control curves defining the surface in two planes and the information in a logical form necessary to develop the third plane andor any cross section Each surface is uniquely identified by number

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MDI (Master Dimensions Identifier) A number identifying an array of coordinate data used by design manufacturing and inspection to describe an element of a surface or product configuration The data may be an extraction from an MDD or any CATIAAPT-designed surface MDR (Master Dimension Request) A process used by suppliers without demonstrated DPD capability(s) per requirements of this document to request and receive 3D surface definitions andor inspection media extractions from customer Data format may be printouts disks plots etc with evidence of customer QA acceptance and traceability Supplier shall contact customer Procurement Agent for process instructions MDS (Master Dimension Surface) A computer generated mathematically-controlled CATIA 3D surface definition Each surface is uniquely identified by number MEASUREMENT PLANNING Process to control all measurement activity for parts assemblies or tooling products A team including design manufacturing and measurement (QA) specialists determine the measurement andor validation methods and stage in production for all specified product features Data is collected for both process control and product acceptance Measurement planning seeks continuous improvement and innovative validation methods including integration of manufacturing and measurement operations to reduce defects and cycle time NC Numerically Controlled PAS (Product Acceptance Software) DPD software (including CAD LEV data exchange and CMS systems) used to inspect and accept parts assemblies tooling and systems Note Not embedded or loadable airborne software PCMS Portable Coordinate Measurement Systems PDM STEP Product Data Manager (PDM) dataset(s) in STEP format with Bill of Material (BOM) information (Parts Lists Picture Sheet Data Lists Tool Parts Lists etc) used by customer to define CAE requirements This dataset can be communicated to suppliers in a digital format PHYSICAL ARTIFACT Precision machined part with geometry that matches the CMS software functional capabilities CMS equipment has the ability to repeat precise measurements manually or using a program for comparison of supplier measured data results to know values

PTF (CATIA Program Temporary Fixes) Software changes or additions released by the software manufacturer to correct user application problems before the next major software version is available

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PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data

SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification

40 RESPONSIBILITIES AND AUTHORITIES

41 CTRM AC representatives

411 CTRM AC SQA may team up with related department such as Quality

Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability

412 CTRM AC representatives CTRM AC customers andor regulatory

authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea

413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities

414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

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42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable

43 CTRM AC supplierssub-tier suppliers

The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented

50 PROCEDURES

51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and

maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement

512 This plan shall specifically address the processes and techniques unique to

all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control

513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers

514 It is recommended that supplier DPDMBD Quality Assurance Plans describe

a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract

515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD

system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512

517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality

organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to

a The documented DPD Processess

b CATIA synchronization

c CAD CAM CAI software additions updates or changes

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d Addition of new Coordinate Measurement System (CMS)

518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)

a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives

b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document

52 Configuration Management and Media Security

521 Configuration Management and Traceability - The supplier shall develop

and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current

authorized DPD datasets are available for use in production and inspection CADCAM Software

2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package

3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision

4 A documented process for change control and retention for all authority datasets and dataset derivatives

5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives

6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data

522 The supplier shall develop and maintain procedures for configuration

identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production

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523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -

Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters

524 Media Security - The supplier shall develop and maintain documented

procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for

a Secure storage and retention of customer provided DPD supplier

created DPD derivatives and digital product acceptance datasets

b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition

c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance

d Encryption protection for sendingreceiving of electronically transmitted data

e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance

f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection

g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc

525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for

all datasets and dataset derivatives (including graphicalgeometric

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electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier

2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets

53 Product Acceptance Software (PAS) Validation

531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference

applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA

2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems

3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates

4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware

532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records

533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will

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require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function

54 Coordinate Measurement Systems

541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for

fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS

542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56

543 The supplier must document inventory of all components used for CMS

measurements that affect the integrity of data collection

544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information

1 Purpose Scope - Overview or statement of specific equipment and its intended use

2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements

3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References

4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data

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5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence

6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey

7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports

8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence

9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)

10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings

11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract

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12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request

13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511

14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM

AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms

55 Internal Quality Audits

551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516

552 Results of all audits will be documented and maintained for review by an

authorized customer representative per contract requirements

56 Procurement Control

561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements

562 The supplier shall be responsible to the customer for the maintenance

change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable

563 Customer reserves the right to survey andor review the DPD quality

assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means

564 The supplier is fully responsible for and shall establish procedural controls to

assure CTRM AC DPD transferred (authority and derivatie) between their

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company divisions and all levels of sub-tier suppliers shall be in compliance with this document

565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained

566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance

57 Control of Measurement Equipment

571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)

58 Inspection Media

581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product

feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used

2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes

3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction

582 The supplier shall develop and maintain procedures to create inspection

media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that

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1 Show data sources independent of manufacturing flows

2 Inspection Media is created by qualified personnel

3 Media review process exist (checker checklist or peerteam review)

4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result

5 Coordinate system alignment datum features are defined

6 PartTool set up instructions

7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source

Note Derivative datasets will be stored and readily comparable to the authority source

8 When a supplier uses authority databases for inspection purposes any

data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required

9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes

10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process

583 Reduced Content Drawings - DPD datasets with reduced content

including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing

2 Features of the 3D model not defined by the 2D drawing

3 Fabrication amp manufacturing process specifications

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4 Flag notes parts list amp other specified requirements

5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos

584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval

585 Supplier created plotted media - Suppliers creating plots for product

acceptance must have documented processes These procedures shall include the following at a minimum

1 Plotter calibration- Follow OEM process for calibration and adjustment

and independent validation to NIST or equivalent

2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)

3 Verification of engineering definition Verification of developed flat pattern and plot verification features

4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches

5 Part number identification and revision ndash Traceability to Customer authority dataset

6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection

7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection

8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed

586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches

587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 17 of 21

Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use

588 Handling Storage - To maintain media accuracy and stability plots are required to store in

1 A container not less than 3 inches in diameter

2 In a non-condensing moisture and chemical free area

3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent

4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight

5 Do not folds crease or damage in anyway as this also effect the dimensional stability

589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process

59 Data Exchange Methods

591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B

592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry

tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 18 of 21

evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)

2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media

3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors

510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release

acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable

5102 The supplier shall ensure that when Tool Design responsibility is flowed

down to sub-tier suppliers the sub-tier supplier will be approved by the supplier

5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets

5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use

511 Training and Process Performer

5111 DPD Training ndash Suppliers shall define training requirements to assure

competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing

5112 The supplier shall ensure that QA personnel and other personnel utilizing

the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 19 of 21

5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)

512 Authority and Responsibility of Authorized Customer Quality Assurance

Representatives

5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation

5122 The Customer representative shall verify compliance and document the

supplierrsquos DPD capabilities

5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)

Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 20 of 21

70 AMENDMENT RECORDS

Issue Date Description Amendment

by

I 22 Aug

16

Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G

Sayeda Nafisah

H 23 Sep

2015

bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595

bull Add AS9102 as REFERENCES

Farina

Suhaila

G

18 Sep

2013

Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591

Farina Suhaila

F

23 May 2013

bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576

bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References

Farina Suhaila

E 18 Dec

2012

bull Add in details for sub tier control in clause 57

bull Add in DPD MBD approval for sub tier in Appendix 1

bull Add in KAL DPD SQAR in clause 60 References

Farina Suhaila

D 01 Dec

2011

bull Added lsquoTranslationrsquo in Definition

bull Revise 41 42 517 532 text

bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512

bull Delete 582 and 583 in its entirely and reformatted remaining numbers

bull Revised step formatting in para 5101 and added 5102 as new

bull Add D6-51991 in section 60

bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D

Ho Yick Hong

C 23 Sep

2010

Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111

Ho Yick Hong

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 21 of 21

APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)

FLOW CHART INPUT PIC

Requestor send DPD MBD checklist

with CAP 06-014 to supplier

Requestor send the complete form

to SQA

SQA and DPD team review DPD

MBD checklist

Supplier fill up DPD MBD checklist

with objective evidence and send

to requestor

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386

(DPD MBD Checklist)

CAP 06-014

(DPD For Suppliers)

CAP 08-002

Supplier Assessment

Approval amp Control

Requestor

Supplier

Requestor

Supplier

Supplier

Requestor

Requestor

SQA

SQA

CTRM AC rep

SQA

CTRM AC rep

SQA

Does supplier

required

DPD MBD

YES

NO

Evaluation

result

CONFORMING

NON CONFORMING

Supplier is not

approved for DPD

MBD

Proceed with supplier

approval process as

per procedure CAP

08-002

File Attachment
CAP06-014 Digital Product Definition (DPD) for Suppliers Issue Ipdf

SUPPLIER

DELEGATED

QUALITY

REPRESENTATIVE

PROGRAM

(DQRP)

REQUIREMENTQUALITY

WARNING

copyCTRM AC All Rights reserved Confidential and proprietary document This

document and all information contained herein is the sole property of CTRM AC

No intellectual property rights are granted by the delivery of thus document or the

disclosure of its content This document shall not be reproduced or disclosed to a

third party without the express written consent of CTRM AC This document and its

content shall not be used for any purpose other than that for which it is supplied

httpswwwctrmcommy

Zahirah Shaik Dawood Head of Department

Supplier Quality Assurance

Hisham MarjohanHead of Division

Supplier Management

Approved by

Revision Date Description of Changes

NC 23- April 18 Initial Release

10

PURPOSE

20

SCOPE

30

DEFINITIONSABBREVIATION

40

INTRODUCTION

50

RESPONSIBILITY

60

REQUIREMENTS

70

APPLICATION

80

TRAINING AND EVALUATION

90

TERMINATION

100

APPENDIX A GUIDELINE FOR DQR STAMP

APPENDIX B DQR EVALUATION CHECKLIST

contents

revisionhistory

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN

PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

This procedure defines the steps needed by

supplier to apply as Delegated Quality

Representative for CTRM AC

a) Introduction

b) Responsibilities

c) Requirements

d) Application

e) Training and Evaluation

f) Termination

10purpose

20scope

This procedure shall apply when

Head of Supplier Management

elects to delegate product release

verification by contractual flow

down to supplier to perform product

acceptance on behalf of CTRM AC

31 C of C Certificate of Conformance

32 DQR Delegated Quality

Representative

33 FAI First Article Inspection

34 PO Purchase Order

35 SQA Supplier Quality Assurance

36 SQR Supplier Quality Requirement

37 SM Supplier Management

38 Supplier Organization or person that

provides a product or service

30definition amp

abbreviation

41 Suppliers are eligible to appoint their own

employees as Delegated Quality Representative

(DQR) DQR has the privilege of accepting

parts on behalf of CTRM AC

42 DQRs have the delegated inspection authority to

assure productsmaterialservices meet all

engineering drawing specification and quality

requirements They have the responsibility to

implement and maintain quality controls which

will assure conformance to all CTRM AC product

and purchase order requirements DQR is not

applicable to any supplierrsquos subcontractors

40introduction

51 The DQR shall hold authority either to accept or reject

productsmaterials and services

52 The DQR will be held responsible and accountable for the quality of the

product and paperwork

53 The DQR will perform inspection adequate to assure compliance to

engineering and purchase order requirements

54 When a First Article Inspection (FAI) is required the DQR will audit the

FAI Report to assure that all requirements are met per AS9102 The

DQR shall indicate approval by applying their DQR stamp in the footer

section below Field 23 of FAI Form 1 If not approved the DQR shall

indicate the reason for disapproval Another first article on the next lot

of parts is performed until an acceptable part is produced

55 Perform inspection on CTRM AC specified characteristics per

requirements denoted in applicable sampling plans

56 Verify all test requirements are met prior to release of any part

57 Verify that only approved sub-tiers were used for special processes if

specified

58 Perform all inspection product releases within approved scope

59 Verify that the PO and engineering drawing revisions match the

revisions to which the product was manufactured

510 Verify that all PO requirements are met (quality notes customer

requirements etc)

511 The DQR stamp and date of acceptance will be affixed to all

accompanying documents with the delivered productsmaterials (Refer

Appendix A for Stamp Guideline)

512 The DQR need to 100 visual inspection for the following criteria as

bull Finishing (primer passivation anodize etc)

bull Surface roughness

bull Scratches Nicks gouges burrs etc

bull Circularity of holes

bull Identification method location and contents

bull Others such as thread damage mark-off sharp inside corner

radius etc

513 The DQR need to follow up past rejections

bull Rejections should be inspected 100 (every part should be

checked) on the next lot of parts delivered

bull Rejections from the previous inspection should be inspected

100 on the next lot of parts delivered

50responsibility

514 In the event of product final buyoff DQR that signed and stamped

the C of C shall not be the same person who conduct the inspection on

the final product prepare the C of C and any other supporting

documents If it happens any other DQR shall require signing and

stamping the C of C

515 DQR is required to conduct inspections after final assembly or surface

finish has been done and Pre-Delivery Inspection before panel

proceeds to staging andor delivery

516 In addition CTRM AC require delegated suppliers to

bull Shall maintain their QMS approval

bull Shall have a documented process detailing the requirements

for CTRM AC product verification delegation including the

establishment of process controls and monitoring for process

effectiveness

bull Current list of DQR personnel with ID stamp including the

associated scope of approval shall be provided annually basis

bull Provide CTRM AC notification within 48 hours of changes

affecting the delegation process (Example change of

authorized inspector change of manufacturing plant)

bull Notify CTRM AC within 48 hours of any major non-conformance

found

517 The supplier is responsible for assuring that the authorized DQR

personnel have prerequisites including but not limited to those listed

below sufficient to be able to perform their duties

bull Access to product-related documentation

bull Access to necessary facilities and equipment to be able to

perform DQR activities

bull Sufficient time allotted to adequately perform the associated

product verification activities

bull The authority to suspend the release of products until all open

issues associated with product being released are addressed

bull Documented and demonstrable proficiency and training

including appropriate product knowledge

518 The supplier shall retain the following records from DQR activity in

accordance with the CTRM AC contractual requirements

bull Records that DQR activity has been performed (eg

Delegated Product Release Verification Checklist)

bull Initial and recurrent qualification records for DQR personnel

bull Vision assessment record for DQR personnel

bull Records of product andor documentation non conformances

identified during the DQR process

50responsibility

61 Candidates shall be assigned to a function with authority to accept

or reject productsmaterials and services

62 Candidates

bull Must be employed by the supplier

bull Must report through the quality organization

bull Must adhere to all DQR requirements in SQR 001

bull Must have ability to read write and understand English

bull Must have experience knowledge and sufficient training in

inspectionacceptance techniques related to the type of

product produced for CTRM AC and shall be physically

capable of performing inspection activities

bull Must be familiar with customerrsquos drawing specifications and

requirements

63 Candidates must have completed successfully training in

bull AS EN9100

bull AS9102

64 The candidates are required to have

bull Experience and on job training at final inspection at least

12 months

bull Familiar with CTRM AC SQR 001

bull Have training in the working methods and familiar the

application of CTRM AC material and process specification

65 Candidates are required to have an annual eye examination per

the following requirements

bull Individuals shall be tested in at least one eye either

corrected or uncorrected

bull For near vision applicant shall be able to read Jaeger 2

(050 mil high) at distance of twelve inches or Snellen

1418 (2030)

bull Far vision must equal 2030 in at least one eye either

corrected or uncorrected

bull Color perception testing is required one time only

Candidates shall be capable of adequately distinguishing

and differentiating colors used in the method for which

certification is required the process being performed or

inspection activity

60requirements

70application

71 To apply for DQR the applicant shall submit

bull DQR Candidate Application through memo

bull Attached copy of candidates training records

bull Current Vision Examination Result

bull Copy of resume with working experience

bull Suppliers shall confirm their compliance by completing

Evaluation Checklist (As per Appendix B) for each DQR

Personnel

Email memo and the support documents to the attention of

nafisahnawasctrmcommy or farinasuhailactrmcommy

Supplier Quality Assurance (SQA)

CTRM AC Sdn Bhd

80training amp

evaluation

81 Training will be given by CTRM AC personnel as per DQR syllabus

On Job Training also must be completed by candidate and

recorded in supplier History Job Card

82 The DQR syllabus will include the following

bull Review of CTRM ACrsquos specifications procedures and

documentation requirements

bull Review of CTRM ACrsquos test material requirements

bull Shipping preparation documents (CofCTest Report)

83 DQR evaluation shall be performed by CTRM AC SQA during trial

inspection visits A variety of both complex and simple partsmaterials

shall be presented during these visits

84 If the candidate passed and met all the requirements as per table below

supplier shall then submit History Job Card with CTRM AC SQA Head

endorsement and Head of Vendor Management shall issue a certificate for

the respective candidate

85 Supplier will then issue DQR acceptance stamp as per Appendix A All

stamps must be traceable to the supplier and individual DQR No person

other than the individual assigned the stamp shall use the DQR Stamp

86 Refresher training by supplier shall be completed every three years at a

minimum and attendance shall be submitted to CTRM AC Failure to

successfully complete training will result in recall of the DQR stamp

Topic Requirements Objective Evidence

Training SQR-002

Delegated Quality

Representative ProgramComplete Training Record

On Job TrainingPerform inspection on min 100

parts (minimum 90 pass)History Job Card

91 Termination of a specific DQRs status can be subjected to one or more

of the following

bull Repeated failure to comply with DQR program

bull Intentional or repeated unauthorized release of material

bull Failure to maintain DQR duties and responsibilities as required

by CTRM AC

bull Transfer to job responsibilities outside of Quality scope

bull Termination of employment with the supplier

92 Termination of the DQR program at Supplier Termination of the

certified supplier status (De-Certification) will be based on the

following

bull Repeated failure to comply with DQR Program

bull Customer complaint more than 15 within a year

bull Red Supplier for 3 consecutive months for performance rating

bull Intentional or repeated unauthorized release of material

93 SCAR andor Supplier Score Card will be issued and concerned DQR

need to develop and present improvement plans to CTRM AC

94 The supplier will be notified of the cause for de-certification and will

be instructed to dispose stamps Subsequent shipments will be

subjected to CTRM AC incoming inspection

90termination

of

delegation

100Appendix A

GUIDELINE FOR DQR STAMP

EMPLOYEE STAMP

NO

EXAMPLE AC 001

SUPPLIER NAME

DQR ndash CTRM AC

1 cm

1 cm

110appendix B

DQR EVALUATION CHECKLIST

File Attachment
SQR 002 Rev NCpdf

Sheet1

ampPReg No479B-F

image1png

File Attachment
Form 479B Supplier Request for Change REV B xlsx

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART A (To be filled up by supplier)

DOCUMENT IDENTIFICATION

1) Supplier Name

2) Supplier Address

3) Supplier Representative

4) Contact Number

5) Supplier Email Address

IDENTIFICATION OF PRODUCT AFFECTED

6) Purchase Order Number 7) PO Item Number

8) Part Number 9) Quantity

10) BatchLot Number 11) Delivery Date

12) Part Number Description

13) Certificate of Conformity Number (optional)

DESCRIPTION OF NON COMFORMITY

14) Specification Requirement

15) Detailed of Non Conformity

CONTAINMENT ACTION (Required to respond within 24 hours)

16) To assist in containment of this problem please address these key questions and sign off below YES NO

a- Have you shipped or is there any suspect material in transit to CTRM before

b- Have you shipped to other customer for the affected part number

c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval

d- Do you have any suspect material currently in production that may exhibit this problem

e- Does this problem exist in similar CTRM part numbers

f- Has a sub-tier supplier contributed to this problem

g- Has any suspect material been drop shipped to a CTRM directed source

h- How has the problem affected the situation

i- Do you have any plan to perform inspection at customer site

17) Supplierrsquos Representative signature _________________ Name (please print)

Date

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)

18) Describe how this non-conforming material escaped your quality system i Direct ii Detection

iii Systemic

19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct

ii Detection

iii Systemic

CORRECTIVE ACTION

20) Describe the corrective action(s) taken to correct this escape

21) Describe the corrective action(s) taken to eliminate recurrence of this escape

22) Due date to complete by ______________________

SIGNATURES APPROVAL

24) Signature of Supplier Representative providing RCCA _______________________ Date_____________

Name (please print)

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART B (To be filled up by CTRM)

REVIEWER

25) Supplier Quality Engineer (SQE) _______________ Date _____________

26) Program Quality (PQ) __________________ Date _____________

27) Manufacturing Engineer (ME) ______________ Date _____________

28) Others ___________________ Date _____________

29) Others ___________________ Date _____________

30) Others ___________________ Date _____________

CHECKLIST PIC DATELINE STATUS REMARKS

31) Purgequarantine current stock of affected product

32) Conformed stock-coverage

33) Quantity delivered to customer

34) Submit notification to customer (within 24 hours)

35) Advice for replacement etc

36) Disposition of affected parts

37) Follow up NoE and verify corrective action

File Attachment
Form 542 - Supplier Notice of Escape (NoE)pdf

Compliance Matrix

COMPLIANCE MATRIX SQR 001 Rev C

image1emf

File Attachment
Compliance Matrix Formxlsx

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 4 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

APPENDIX B Supplier Notification Changes

APPENDIX C Document Retention and Storage Matrix

APPENDIX D Customerrsquos Applicable Requirements Matrix

ATTACHMENT CTRM AC Supplier Performance Rating

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 5 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

Table of Contents

10 Introduction 7

20 Quality Management Systems (AS9100 Clause 843) 7

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8

40 Communication Interaction (AS9100 Clause 843) 8

50 Right of Access (AS9100 Clause 843) 8

60 Approved Supplier List 8

70 Compliance to Contractual Requirements 9

80 Language 9

90 Code of Conduct 9

100 Protection of Proprietary Information 10

110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10

120 Notification of Company Changes (AS9100 Clause 843) 10

130 Environmental Health amp Safety (EHS) Compliance 11

140 Conflict Mineral 11

150 Documented Information Retention and Disposition (AS9100 Clause 843) 12

160 Obsolescence Notification 12

170 Calibration and Test Certification Requirement 13

180 Distributor Requirement 13

190 Manufacturer of Standard Parts 13

200 Quality Assurance Plan (QAP) 14

210 Counterfeit Part 14

220 Control of Subtier Suppliers 14

230 Delegation of Product Verification 15

240 Verification and Validation on Purchased Products 16

250 Test Specimens Requirement (AS9100 Clause 843) 16

260 Validation and Control of Special Processes 16

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16

280 First Article Inspection Report (FAI) 17

290 Engineering Query Notes EQN 17

300 Change Note CN 17

310 Stop Note 17

320 Design and Development Control (AS9100 Clause 843) 17

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18

340 Training and Staff Competencies (AS9100 Clause 843) 18

350 Shelf-Life Control 18

360 Packaging 19

370 Foreign Object Damage Debris (FOD) 19

380 Delivery 19

390 Release Documents 20

400 Monitoring Temperature and Humidity Control Material 21

410 Concession 21

420 Direct Shipment Requirement 21

430 Transfer of Work 22

440 Last Article Inspection (LAI) 20

450 Control of Non ndash Conforming Product 22

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 6 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE) 23

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23

480 Supplier Corrective Action Report (SCAR) 24

490 Verification and Validation Activities (AS9100 Clause 843) 24

500 Continual Improvement (CI) 24

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25

520 NADCAP Certification 25

530 Contingency Plans 25

540 Supplier Performance Rating 25

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 7 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

10 Introduction

11 The purpose of this document is to communicate the quality delivery and other general

requirements that CTRM AC expects from all of its suppliers This document details the

facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed

It will also be used as a standard for the development of existing relationships between

CTRM AC and its current approved supplier This document is not intended to replace any

agreements or specifications but serves as the minimum requirement upon which other

requirements and expectations are built

12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the

requirements of this SQR 001

13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM

ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements

14 Supplier shall comply by performing a documented gap analysis for each new revision of

SQR 001 and ensure gap closure within 60 days from the document publication date unless

otherwise notified by CTRM AC Request for any deviation shall be documented and

submitted to sqactrmcommy Only the SQA Head of Department may authorize any

deviations to the requirements included herein

15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section

20 Quality Management Systems (AS9100 Clause 843)

21 Suppliers shall maintain a Quality Management System suitable to the products and

services provided to CTRM AC QMS shall be certified by an IAQG accredited certification

body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows

Manufacturer AS9100

Stockist Distributor AS9120

Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation

Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403

22 Supplier will be required to provide objective evidence that demonstrates compliance with

the applicable QMS and SQR 001

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management

and controls of their processes that satisfies CTRM ACrsquos minimum requirements

24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special

processes recognized by CTRM AC the supplier or subtier shall gain and maintain the

PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)

31 In addition to the requirements contained in this document the following specific

requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel

32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein

33 These requirements must be flowed down and communicated to any sub-tier supplier in

the supply chain

40 Communication Interaction (AS9100 Clause 843)

The supplier shall appoint personnel with organizational authority as a principle to resolve any

issues related to supply chain Names and positions of these personnel of contacts shall be

communicated to CTRM AClsquos Buyer

50 Right of Access (AS9100 Clause 843)

Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented

information at any level of the supply chain

60 Approved Supplier List

CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers

must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers

are required to furnish CTRM AC with updated documents when necessary including current QMS

certification and customerrsquos approval (eg Airbus Spirit UTAS etc)

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

70 Compliance to Contractual Requirements

71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)

products and services

methods processes and equipment

the release of products and services

72 The supplier shall adhere to comply with all contract (eg engineering drawing

specification SQR 001 SoW purchase order) requirements The supplier shall review

CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge

acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days

73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the

requirements Any discrepancies or queries shall be resolved before the order or contract

is accepted Amendments to orders or contracts shall be formally reviewed Records of

contract review shall be maintained and documented

74 Supplier shall only accept agreements and instruction in writing (eg PO drawing

specification) Verbal agreementsinstruction and email are not acceptable as approval and

authorization

75 When the supplier uses sub-tier sources to perform work on products andor services for

CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and

quality requirements contained in CTRM ACrsquos contract

80 Language

The supplier shall ensure all written and oral communication must be in English as well as

supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the

item in a readable condition Any other methods of correction is not acceptable

90 Code of Conduct

The supplier must comply with all national and other applicable laws and regulations relating to the

respective country of operation This includes ensuring that business transactions with CTRM AC

are fully reported recorded ensuring that their employees are aware and properly trained to comply

with the requirements CTRM AC expects its suppliers to make proper provision for the health

safety and welfare of its people visitors contractors customers and those in the community who

may be affected by their activities

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

100 Protection of Proprietary Information

Any information received by the supplier from CTRM AC must be kept confidential and never be

disclosed to any third party without the prior written consent of CTRM AC The proprietary

information can include but is not restricted to all versions of electronic data drawings and

documentation tooling and materials The supplier shall not under any circumstances make a

direct approach to CTRM ACrsquos customers in relation to agreed business dealings

110 Digital Product Definition (DPD) Model Based Product Definition (MBD)

111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP

server Data will be dispatched together with Engineering Dispatch Note (EDN) for the

receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the

sender as mentioned within the EDN form

112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for

Suppliers and flow down the requirements of applicable document to their subtier when

data sets and data set derivatives are used based on workpackage reward by CTRM AC

Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of

data for production

113 The supplier shall develop and maintain comprehensive documented DPD MBD

processes andor procedures that assure integrity of the product engineering andor tooling

and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process

improvement

114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

120 Notification of Company Changes (AS9100 Clause 843)

121 The supplier shall notify CTRM AC a written statement of any changes to processes

products or services that would affect the product andor service supplied including

change in top management ownership company name manufacturing facility location

quality approvals changes in product andor process changes of subtiers and etc

122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification

registration suspension expiration accreditation status or major audit findings) within

48 hours of receiving notification of the change or finding Written notification shall be

submitted to sqactrmcommy and to the appropriate buyer

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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123 Any changes as per Appendix B Supplier Notification Changes Process may require

CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior

communication agreement from CTRM AC

The changes must be preceded by a completed Form 479 with details of affected CTRM

AC part numbers and submitted to sqactrmcommy

130 Environmental Health amp Safety (EHS) Compliance

131 The supplier shall comply with the Health and Safety Policy (accordance with

OHSAS18001 or ISO 45001) and implement an Environmental Management System

(EMS) based on ISO 14001 or any other similar standard to manage the environmental

issues related to its activities

132 The Supplier shall be responsible for and comply with all importer obligations and

requirements (European or other) applicable in connection with substances contained in

the product to be delivered to CTRM AC

133 Products or parts supplied shall not contain any product material or substance prohibited

by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM

AC is informed of presence in the product of substances to ensure a high level of protection

of human health and the environment from chemical substances

140 Conflict Mineral

Supplier shall provide CTRM AC with a written certification in the case of the presence of any

ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and

the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform

and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-

Frank Wall Street Reform and Consumer Protection Act are

Coltan for tantalum

Cassiterite for tin

Wolframite for tungsten

Gold

Any other derivatives or any other mineral or its derivatives determined by the Secretary of State

to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers

are recommended to include a statement of compliance on Certificates of Conformance delivered

to CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

150 Documented Information Retention and Disposition (AS9100 Clause 843)

151 The supplier shall retain all quality records in hard copy film media or electronic data for a

minimum of ten (10) years after purchase order completion Quality records include but

are not limited to First Article Reports Work Orders Inspection Criteria Test and

Inspection Results Nonconforming Material Documentation and Certifications

152 CTRM AC requires records to be retained in accordance with EN9130 or customer

requirements specified in APPENDIX C Document Retention and Storage Matrix

153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available

for all quality data andor approved design data In case of termination of contract or

bankruptcy between CTRM AC and the supplier the archives shall remain accessible to

CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC

154 At the expiration of the retention period the supplier shall obtain a written permission

authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in

accordance with CTRM ACrsquos disposition

155 Correction to documents shall be recorded dated and traceable to the originator making

the changes All amendments shall be made by a striking through the original text using

black permanent ink in such a way as to leave the original text legible A stamp signature

and date shall be placed adjacent to that amendment

160 Obsolescence Notification

The supplier shall be responsible for managing obsolescence over the entire period of the contract

and notwithstanding any obsolescence issues or problems the supplier remains responsible for

complying all performance and other requirements of the contract The supplier shall inform CTRM

AC of all the items that will become obsolete within the next twelve months The notification must

be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the

appropriate buyer The notification shall include

CTRM AC part number

Part No Details

Reason for part discontinuation

Last time buy date

Last ship date

EquivalentAlternate material if available

Stability of ongoing supply based on minimum two (2) years future supply is required

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

170 Calibration and Test Certification Requirement

171 Where calibration and test certification are issued by supplier or their subtier information

shall include the following as a minimum

Name of Calibration Testing Organisation

Certificate Serial Number

Date of calibration Testing

Description of the equipment

Equipment identification number

Result of calibration Testing

MasterStandard used

172 Calibration Testing certificate shall clearly state measurements traceability to National or

International standard and shall be signed by the supplierrsquos responsible person

180 Distributor Requirement

181 Supplier shall ensure

only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)

supplied only from EN9120 certified distributors

authorized distributor by the Original Equipment Manufacturer (OEM)

where intermediary distributor are involved shall clearly traceable and identified

Customerrsquos Approved Source

182 Distributor is not authorized to altermodify the products in any ways With each shipment

the distributor shall send its own certificate of conformance (C of C) additional to

manufacturerrsquos C of C

183 Distributor will be responsible for the quality of all products purchased from the

manufacturers and must define the necessary actions to be taken when dealing with the

manufacturers that do not comply with the requirements The distributor shall also prevent

the purchase of counterfeitsuspect unapproved product

190 Manufacturer of Standard Parts

Manufacturer of parts for which the design manufacturing inspection data and marking

requirements necessary to demonstrate conformity of the part are in the public domain and

published or established as part of officially recognized standards (eg AS MS MIL and NAS)

The parts are delivered with at least a C of C unless contractually stipulated otherwise

Furthermore the documentation shall be delivered according to the standard for the component

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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200 Quality Assurance Plan (QAP)

This clause is applicable to the subcontracted productsservices

For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)

this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes

of the quality management system and the resources to be applied to comply with requirements

applicable to the workpackage and contract Any deviations from these requirements shall be

reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC

Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all

items to be supplied (including part numbers and description)

210 Counterfeit Part

211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)

212 Supplier and all members in their supply chain including distributors shall comply with the

requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic

Component where applicable Suppliers shall purchase material directly from original

equipment manufacturers (OEM) original component manufacturers (OCM) or their

authorized distributors

213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier

shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if

supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure

timely notification to CTRM ACrsquos customer

214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any

testing or validation necessitated by the installation of authentic parts after counterfeit parts

have been replaced The supplier bears responsibility for procuring authentic parts or items

from its subcontractors and shall ensure that such subcontractors comply with these

requirements

220 Control of Subtier Suppliers

221 The supplier shall be responsible for the quality of all products purchased from suppliers

including customer-designated sources The supplier shall effectively evaluate select

monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including

distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC

upon request List shall include at minimum

Name of Supplier

Address

3rd party Approval (Customer CB )

Part Description Specification Special Process amp NADCAP

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause

843)

223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its

customer reserve the right of entry to subtierrsquos facilities

224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure

requirements contained in this SQR 001 are met Subtier control can include

Ensure supplierrsquos subtier accreditation certificates are current including NADCAP

Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications

Inspection and periodic audit at the subtierrsquos premises

Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation

225 Design responsible supplier shall have a comprehensive special process management

program in place for the special processes The program shall include maintaining a list of

qualified special process suppliers along with their NADCAP approval status If special

process suppliers do not hold NADCAP certification design responsible supplier shall

maintain an appropriate oversight of internal and supplier processes including but not

limited to onsite special process audits periodic testing of product and other means to

validate product integrity

Note Design Responsible Supplier supplier of products defined by a designdrawing

proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements

230 Delegation of Product Verification

231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement

for delegation shall be defined and maintain the delegation list Delegation verification

activity is a process whereby a supplier has been delegated the authority to act on behalf

of the delegating organization to verify and release productsservices Supplier shall notify

CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or

AS13001 where appropriate

232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)

Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify

and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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240 Verification and Validation on Purchased Products

241 Suppliers shall comply control perform and document all applicable test inspection and

verification activities (including production process verification) required to deliver

conforming product (AS9100 Clause 843)

242 For raw material acceptance test report shall 100 checked against applicable

specification Supplier shall ensure raw material is procured to the latest revision unless

requested by engineering

243 Supplier shall periodically validate test reports for raw material accepted on the basis of

test reports That validation shall be accomplished by supplier or other independent party

through periodic scheduled tests of the raw material samples Supplier shall retain test

reports provided by the raw material supplier as well as suppliers validation test results

as quality records traceable to the conformance of goods

250 Test Specimens Requirement (AS9100 Clause 843)

The supplier is required to provide test specimens for design approval inspectionverification

investigation or auditing upon request by CTRM AC

260 Validation and Control of Special Processes

The supplier is required to validate and control all special processes and shall maintain evidence

that supports the ability of the processes to achieve the specified results Validation includes but is

not limited to defined process criteria approved and trained personnel approved equipment

specific methods or procedures specified by the design authority retention of records test reports

and re-validation plans CTRM AC reserves the right to verify or validate by the special processes

that are used on CTRM ACrsquos parts or products

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)

271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply

to ISO 10012 or ISO 17025 or ANSINCSLZ5403

272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the

supplier is aware where IMampTE which have been used for final acceptance are found to be

out of calibration by an amount greater than 25 of the product tolerance when product

tolerance is known or when measured error of the measuring equipment is greater than

two times the calibration tolerance when product tolerance is not known

273 These conditions require documented review of impact on quality and notification to CTRM

AC if it is suspected that shipped part may have been accepted by the suspect IMampTE

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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280 First Article Inspection Report (FAI)

281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new

part representative of the first production run to verify that all dimensions futures and

product attributes comply with the specified requirements

282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI

by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC

However the documents shall be made available to CTRM AC upon request

283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers

Supplier shall be responsible of the review and approval of subtierrsquos FAIR

284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite

at the supplier premises FAI does not apply to standard catalogue hardware parts and raw

materials

290 Engineering Query Notes EQN

The supplier shall use Form 045 for any design queries that the supplier may encounter The

supplier shall register and track each EQN issued and replied

300 Change Note CN

In the event there is modification required to the design process or etc CTRM AC will notify

supplier using Form 191 in order for the supplier to review the changes and its impact

310 Stop Note

If for any reason CTRM AC requires the supplier to cease working on a particular part or operation

Form 138 will be issued

320 Design and Development Control (AS9100 Clause 843)

When design responsible the supplier shall have design and development procedure that defines

a process for identifying recording verifying validating and approving design changes The review

of design and development changes includes an evaluation of the effect of the changes on

constituent parts and delivered product Records are maintained to show the results of the review

and any necessary actions identified during the review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)

For in-process and final inspection the supplier shall perform 100 inspection for all

characteristics unless reduced inspection through statistical techniques has been approved in

writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control

(SPC) techniques the supplier

Shall submit a written inspection sampling procedure for approval Written Inspection

Procedure shall include adequate description of the sampling plans frequencies

acceptance levels etc Written instructions must also contain provisions for tightened and

reduced sampling plans based on inspection results

Shall be in compliance with the requirements of AS 13002 or internationally recognized

Standard

340 Training and Staff Competencies (AS9100 Clause 843)

341 The supplier shall itrsquos ensure employees competence including any required qualifications

342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment

are performed by skilled and trained staff including temporary staff and contract staff

343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and

experienced to deliver the assigned work and shall maintain associated competencies A

cross reference list of critical skills by product or activity shall be implemented and updated

344 Final test inspection and release shall be carried out by operators authorized by the

supplierrsquos quality department

345 If special processes are carried out (NDT tests Welding Painting) operators shall be

certified qualified in accordance with requirements established on drawings specifications

and contract or purchase order These provisions also apply to sub-tier suppliers

346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)

Their contribution to product or service conformity

Their contribution to product safety

The importance of ethical behavior

347 Eye Test is applicable to personnel conducting product verification inspection that require

visual acuity

350 Shelf-Life Control

351 With each delivery of materials or products that have a limited or specified shelf life the

supplier shall provide data that shows the manufacture date expiration date or shelf life

lot or batch number applicable special handling and storage requirements The supplier

shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life

remaining upon received at CTRM AC unless authorized by CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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352 The supplier shall identify the material and the Certificate of Conformance with the date of

expiration including out-times requirements (if applicable) Dates on certification should be

in the format of DDMMYYYY or format the month spelled out for example January 01

2018

360 Packaging

361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they

deliver in good condition optimal protection and free from damage ndash commensurate with

the mode of transport air land and sea Packaging of the productsparts shall be

accomplished in such a manner as to prevent physical damage to or degradation of the

packed products during delivery to the shipping destination It shall be the prerogative of

CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection

362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data

Sheet (SDS) developed in accordance with the requirements of the Occupational Safety

and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every

delivery of the hazardous chemical to CTRM AC Packaging and label must be in

compliance with the GHS (Globally Harmonized System of Classification and Labelling of

Chemicals)

370 Foreign Object Damage Debris (FOD)

The supplier shall document and implement a program for the prevention detection and removal

of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier

shall establish FOD prevention program and flow down the requirements of applicable document

to their subtier

380 Delivery

381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the

purchase order on or no earlier than three (3) business days before the delivery date

specified In the event of early delivery CTRM AC may at its discretion either to accept

delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the

contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of

+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be

allowed by CTRM AC

382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)

supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately

on the reason for the delay and provide a recovery schedule

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date

390 Release Documents

391 Release documentation shall be furnished with each shipment according to the following

list

Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)

Inspection records eg Dimensional Report if required

Material Test Reports (Raw Material example chemical prepreg core)

Concession if applicable and accepted by CTRM AC

Material Safety Data Sheet (MSDS) if applicable

Job Card if required

FAI Report if required

392 Delivery documents shall be written in English

393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain

the following as a minimum where applicable

Supplier C of C unique number

CTRM ACrsquos purchase order Manufacturerrsquos name amp address

Part number description seriallot batch number quantity

Drawing specification with revision number

Date of manufacture expiration (if applicable)

Signature of authorized representative and date (signature electronic signature stamp etc)

Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications

394 Supplier shall maintain a list of authorized signatures for the product release with

Name

Function

Signature (may be replaced by stamp)

A list of authorized signatures shall be provided to CTRM AC annually or upon request

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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400 Monitoring Temperature and Humidity Control Material

401 Supplier shall ensure all temperature recorders are in good working condition throughout

the delivery to CTRM AC The temperature recorders shall be used to check the

temperature during transportation including intermediate transports and storages

402 For air freight shipments supplier is responsible to ensure the temperature setting on

freezer container is at -24degC before release to forwarder In order to maintain temperature

throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier

must not put the temperature recorder nearby the dry ice to ensure temperature recorder

will capture materialrsquos reading instead of dry ice

403 Supplier shall pack load and count the temperature recorder before pick up by the

appointed forwarder to ensure quantity shipped as per requirements Temperature

recorder quantity per container required is minimum 2 and maximum is 4

410 Concession

No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by

CTRM AC supplier have to ensure only completed application with sufficient data and correct

format submitted otherwise CTRM AC will not entertain the concession and return back for

amendment or total rejection

420 Direct Shipment Requirement

This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct

shipment unless approval granted by CTRM AC The supplier shall

Direct ship the article

Comply any special customer requirements that are accepted by CTRM AC

Maintain evidence of direct shipment authorization granted by CTRM AC

Maintain evidence of direct shipments made on behalf of CTRM AC

Provide with the shipment a signed direct ship declaration

Provide with the shipment a signedstamped statement of conformance (C of C) certifying

that the article conforms to approved data

Provide with the shipment traceability to CTRM ACrsquos customer purchase request

TOTAL QUANTITY OF ROLLS

PER CONTAINER

QUANTITY OF TEMPERATURE

RECORDER REQUIRED

1-9 2

More than 10 4

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 22 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

430 Transfer of Work

431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written

approval from CTRM AC including changing route after FAI When transfer approval is

granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer

is utilized The supplier shall ensure that sub-contractors are evaluated and selected on

their ability to comply with the specified requirements A list of approved subcontractorssub

tiers shall be maintained

432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos

supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall

notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer

433 An action plan shall be defined and implemented by the supplier This plan shall address

at least the following activities

Identification of key competencies

Risk analysis

Transfer plan

Validation

Delivery continuity

Safety inventory

434 The supplier is responsible for the quality of product delivered by their sub-contractors and

shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance

that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its

subcontractorssub tiers that may have impact on the product

440 Last Article Inspection (LAI)

In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)

upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC

450 Control of Non ndash Conforming Product

451 The supplier shall notify CTRM AC of nonconforming processes products or services and

obtain CTRM AC approval for disposition (AS9100 Clause 843)

452 The supplier shall ensure that products which do not conform to product requirement are

identified and controlled to prevent its unintended use or delivery The controls and related

responsibilities and authorities for dealing with non-conforming product shall be defined in

a documented procedure including recall method Nonconforming products that are

received by CTRM AC will be processed using the nonconforming procedure In addition

nonconforming products may be returned to the supplier at supplierrsquos expense

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 23 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE)

461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to

exist or suspected to exist on the product already delivered to CTRM AC that may affect

the reliability or safety

462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and

the appropriate buyer

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)

471 Form 297 will be issued to the supplier as a result of but not limited to documentation

issue lateearly delivery communication shortage and defect Form 004 will be issued to

suppliers on any quality discrepancies encountered during Incoming Quality Inspection

Suppliers are responsible to note for replacementreworkedGDR part in their C of C

Invoice etc (where applicable)

472 Containment action shall be completed and submitted to CTRM AC within 24 hours The

supplier is required to respond to the GDRSDR within seven (7) working days indicating

their agreement to the recommended disposition and corrective action to be taken

473 If supplier requires parts to be return the supplier shall provide Courier Account Number

and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort

to immediately expedite the delivery for replacement upon rework completion

474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5

working days Supplier shall make every effort to immediately expedite the delivery for

replacement of new part ahead from normal lead time

475 If you fail to provide authorization on parts disposition between 48 hours at normal

circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM

AC then will issue a debit note to you which shall be deducted from the next payment to

avoid defect part held in CTRM AC without disposition

476 Should there in any circumstances that required parts to be rework to avoid line stop and

protect end customer interest CTRM AC shall proceed the rework internally or externally

and issue a debit note to you which shall be deducted from the next payment

477 Supplier shall have documented process in place that 100 inspection to be performed on

the deviated characteristic for the minimum next three (3) shipments after implementation

of the corrective action to ensure detected non-conformance has been eliminated CTRM

AC reserves the right to review the verification record at the supplierrsquos site or have the data

submitted to CTRM AC for review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 24 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

480 Supplier Corrective Action Report (SCAR)

The SCAR process shall be initiated whenever a condition warrants an investigation to determine

if corrective or preventive action is required by the supplier Corrective or preventive actions

requests shall be documented using Form 329 and processed electronically or via hard copy in

accordance with this document

The supplier shall document all actions to rectify the nonconformity including utilizing 8D or

AS13000 methodology upon request

490 Verification and Validation Activities (AS9100 Clause 843)

CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These

activities may include but not limited to

Inspection and audit at supplierrsquos premises

Witness verify FAI Part

Supplier conformity to requirements specified in this document

Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment

Conformity of product or processes to specified requirements

Implementation of any corrective action required

inspection of products or verification of services

Validation includes but not limited to define process criteria approved and trained

personnel approved equipment specific methods or procedure test reports etc

500 Continual Improvement (CI)

The Supplier shall define deploy and maintain during the life of the Contract a process to perform

risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in

accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC

upon request

The supplier shall have a Control Plan that takes into account the output from the FMEA and defines

all methods used for process monitoring and control of special process characteristics

The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP

(Supply Chain and Quality Improvement Programmer) or any other tools

When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning

and Production Part Approval Process) in accordance with EN9145

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 25 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)

511 The supplier shall comply with all special requirements critical items or key characteristics

512 The supplier shall establish implement and maintain appropriate methods to control critical

items including process controls andor inspections where key characteristics have been

identified in the engineering documentation The supplier shall formalize and record actions

implemented in order to reduce mitigate or monitor critical risk On request these actions

should be reviewed with CTRM AC The supplier shall manage its Product Key

Characteristics and process Key Characteristics (if any) in line with EN9103

Note Critical Risk is defined as a process having significant effect on quality product and

delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used

to identify Key Process Characteristics

520 NADCAP Certification

When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain

NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan

530 Contingency Plans

Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain

continuity of quality product delivery in the event of an emergency These plans are to be made

available upon request by CTRM AC

Emergencies may include but not limited to natural or human disasters utility interruptions labor

shortages raw material or sub-component shortages cyber-attacks key tooling or equipment

failures and field returns Contingency plans shall consider communication methods and contacts

necessary to facilitate a timeliness exchange between the supplier and CTRM AC

540 Supplier Performance Rating

Details and explanation on the Supplier Performance Rating please refer to the attachment

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

21 ndash 25

31 ndash 33

40

50

60

71 ndash 75

80

90

100

110 ndash 114 NA NA NA NA

121 ndash 123

131 ndash 133 NA

140 NA

150 ndash 155

160 NA

171 ndash 172

181

182 ndash 183 NA NA NA NA

190 NA NA NA

200 NA NA NA

211 ndash 214 NA

221 - 223

224 NA

225 NA NA NA NA

227 NA NA NA NA

231 ndash 232 NA NA NA

241 ndash 243 NA

250

260 NA

270

281 ndash 284 NA NA

310 NA NA

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

320 NA NA

330 NA

341 ndash 347

351 ndash 352 NA

361 - 362

370

381 ndash 383

391 ndash 394

401 ndash 403 NA NA NA

410 NA NA

420 NA

430 ndash 434 NA

440 NA NA

451 ndash 452

46 1 ndash 462

471 ndash 473

480

490

500

511- 513

520

530

Remark - Supplier shall comply

NA - Not Applicable

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

APPENDIX B Supplier Notification Changes

The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order

This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Manufacturing Plant Environmental

Conditions

Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products

Yes

Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity

Yes

Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)

No

Manufacturing Processes Equipment

amp Tooling

Change of production line layouts Example physically moving a packaging machine

No

Shift changes No

Maintenance of work standards Preventive Maintenance No

Change of production method Yes

Adding deleting changing to from automated manufacturing processes

Yes

Addition modification repair transfer or jigs tools or fixtures Yes

Changes to processing conditions or methods Yes

Lapse in production for two years or more Yes

Adding new equipment that will be used to manufacture CTRM ACrsquos product

Yes

Materials Supply Base

Change or addition of subtier supplier for critical material controlled and special process

Yes

Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing

Yes

Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year

Yes

Inspection Calibrated Devices

Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios

No

Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes

Yes

Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment

Yes

Packaging Changes to packaging No

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Warehouse conditions

Physical location change of warehouse storage area Yes

Certification Approval Any certification andor customer approval that expired revoked or discontinue

Yes

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX C Document Retention and Storage Matrix

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

1 ADS

CASA-1033

Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)

All the documents and certification of the product

Shall be retain during the operational life of the product +3 years

FAI and Qualification Reports

CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration

2 Spirit US MAA1-10042-1

Shall be retained in accordance with customer and regulatory requirements

FAI and quality records of the product

3 Airbus A10010 amp A10010

Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration

4 Airbus Helicopters

ER070 16-01

Annex 6 is a guideline to identify the records to be retained archived and for which duration

5 GKN DE QSV0034

Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years

All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)

6 COLLINS AEROSPACE

ASQR-01

As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts

Retention periods for retained documented information needed to provide evidence of conformance

7 KAL SQAR-BQF-002

Min 11 years from the end of contract

Quality records traceable to the conformance of product part numbers

11 years past final delivery of the last product

FAI Records Note Any disposal of records shall notify KAL

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

8 SPIRIT SUBANG

SAA-ALL-QU-SC-ALL-

011

Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130

All quality records

Applicable to Boeing Program Min 10 years from the date of shipment

Quality Assurance Record

10 years from manufacturing date of the last parts produced Process

Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal

9 SPIRIT EUROPE

AERO-ALL-QU-SC-ALL-

125

10 years after final payment Financial Quality amp Production Data

10 years past final delivery of the last Product covered by FAI

First Article Inspection Report (FAI)

The life of the aircraft plus six (6) years

Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER QUALITY REQUIREMENTS

AP2190 -

General Requirements for Aerostructure

amp Material Suppliers - Amendment of

Issue C

Airbus Supplier Requirements (ASR)

A1500 - General

A1502 - Plan and Manage

A1503 - Design and Develope

A1504 - Make

A1505 - Buy

A1506 - Deliver

A1506 - Customer Support

Copy is available at

httpsw3airbuscomCRSGN60Procure

menteSitesASRhtmlindexhtml

CASA 1033 - Quality Requirements For

Suppliers

CASA 1033-01 - Specific A-2

Requirements for Subcontractors

Requirement Level A-2 of EADS-Casa

EP 06-12 -GFRS - General Requirements

for Suppliers

ER 070 06-01 - GFRS - General

Requirements for Suppliers Quality

Assurance General Requirements

AERO-ALL-QU-SC-ALL-125

SPIRIT Aerosystems Limited Quality

Requirements for Suppliers

MAA1-10042 ndash1 Supplier Quality

Assurance Manual (Spirit US)

SAA-ALL-QU-SC-ALL-011 Quality

Requirements for Suppliers

SQA01 - Quality Requirements for

Suppliers

Copy is available at

httpswwwgkncowescoukstoreaspf=

generalQUALITY

Quality Contract Clauses available on

the GKN Data Store web site

wwwgkncowescouk under Quality

Documents

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Copy is available at

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

or

httpmaterielgoodrichcom

QRS 000 - Quality Requirements for

Suppliers

REQUIREMENT TO GAIN amp MAINTAINED

ISO 14001 - ENVIRONMENTAL MANAGEMENT

STANDARD

OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY

STANDARD

ISO 14001 - Environmental Management

Systems

or similar standard

ISO 14001 - Environmental Management

Systems

Recommended

ISO 14001 - Environmental Management

Systems

OHSAS18001 - Occupational Health

and Safety System

ISO 14001 - Environmental Management

Systems

NOTIFICATION OF ESCAPE (NOE)

Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day

Whithin 24 hours by

ASQR-01 Form 6 Immediately without delay

CHANGES OF QMS (Including NADCAP)

Supplier shall notify Immediately in writing notification Immediately Immediately

Within 48 hours of

receiving notification of the change or

finding

Within 7 days

TRANSFER OF WORK (SOURCE CHANGE)

Supplier shall notify customer in writing and transition shall

be made after formal written approval from customer

All transfer of work packages shall be in

accordance with AP5176

Transfer of Work according to ER070 06-

37

6 month in advance

SPECIAL PROCESS

Subcontracting supplier including Special Process shall use

customer and end customer approved source

Special Process shall gain and maintain PRI NADCAP and

CustomerEnd Customer Approved

For Boeing Package supplier shall review

Special Process Requirements periodically

for D1-4426

For Airbus Package AP5270 amp

ME0721033

Following Special process shall be

NADCAP accredited

- Chemical Processing

- Coatings

- Heat Treating

- Materials Testing Lab

- Nonconventional

- Machining and Surface Enhancement

-NDT

-Welding

The Aerostructures Qualified Supplier

Document (QSD) lists processes that

require Aerostructures approval per RPS

1000-2 Controlled Processes and

Materials Nadcap accreditation is required

for all Nadcap covered processes per

ASQR-01

Suppliers or subcontractors may only

perform those controlled processes for

which the supplier is listed in the QSD Use

of QSD listed sources does not relieve the

suppliers responsibility for the quality of

purchased materials and services

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER S APPROVED SUPPLIER LIST LINK

APPROVED SPECIAL PROCESS LIST

Supplier Reference

httpswwwairbuscombe-an-airbus-

supplierhtml

CSPL - Certified Special Processes List

CSPL is the oficial source of certified

suppliersspecial processes couples

Available through portal COMPASS at

httpscompasscasaeadsnetirjportal

Certified special

processes list (CSPL) will be regulated by

the specification CASA-1400 - Industrial

Qualification and Processes Certification

Airbus Helicopter Couple List

Provided directly by Spirit

Boeing Program

Approved Process Sources D1-4426

Airbus Program

httpswwwairbuscombe-an-airbus-

supplierhtml

Copy is Available at

GKN Aerospace Services Data Store -

Login

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

APPROVED SUPPLIER LIST

Special Process Suppliers

Provided directly by KAL

Boeing Approved Process Sources D1-

4426

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Qualified Supplier Document (QSD)

httpmaterielgoodrichcom

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

Provided directly by SONACA

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Airbus Defence amp Space SAU

Approved Suppliers Catalog

METALLIC RAW MATERIAL REQUIREMENT

The supplier may only procure metallic raw

materials from a company or customer

approved stockist

APPROVED SUPPLIER LIST

GKN - Cowes Approved Material Mills

Available at

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

Refer SQA01 if metallic raw material is

unavailable from a GKN approved Material

Mill for alternate source

The supplier may only procure metallic raw

materials from approved list of Qualified

Distributor List (QDL)

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

RAW MATERIAL CERTIFICATION REQUIREMENT

Shall ensure that raw material is procured

to the latest revision of the specification

unless otherwise requested by the

Engineering definition

Raw material certification for material or

parts shall reflect the form and size of the

raw material as originally manufactured by

the raw material producer

Certification shall show clear traceability to

the manufacturer of the raw material

including ingot source all processing heat

treatment chemical processing and

inspections as required by applicable raw

material specification requirements

Where material is sourced via a number of

stockists then the traceability through all

stockist movement is required

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT

The supplier shall flow down the requirements of this

document to their subcontractors when Data Sets and Data

Set Derivatives are used

MAA1-10009-1 - Quality Assurance

Standard for Digital Product Definition at

Spirit Aerosystems Inc Suppliers

Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality

Requirements Aerostructures Addendum

COORDINATE MEASUREMENT SYSTEMS (CMS)

REQUIRED NADCAP MampI ACCREDIATATION

AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS

Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work

package that supplier are supplying

INFO Boeing Change from Mandate to Optional to

become NADCAP MampI due to lack participant Refer below

letter

Mandatory as per Supplier Nadcap

Accreditation March 2017

Document Related NADCAP can be found

at

httpswwwairbuscombe-an-airbus-

supplierhtml

Mandatory as per TEIMS-MM-171102-02

Nov 2017

Deadline MampI Accreditation is January

2019

MAA1-10009-1 - Quality Assurance

Standard for Digital Product

Definition at Spirit AeroSystems Inc

Suppliers

CUSTOMER QPL

Supplier Reference

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Suppliers must use subcontractors for

controlled processors that are in the QSD

Nadcap accreditation is required for all

controlled processes where applicable

QUALITY ASSURANCE PLAN

Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005

PURCHASE ORDER (PO) ENDORSEMENT

INFORMATION BY SUPPLIER TO SUBCONTRACTORS

Supplier shall

Specific requirement for Shelf life Products

(ldquopre-pregsrdquo and film adhesives)

Each batch of cooled materials will be

monitored checked by appropriated

thermo recorders from the place of

material manufacturing to the final

destination of use of the product including

intermediate transports and storages This

requirement is mandatory

Supplier will systematically specify above

thermo recorders range in their PO and

analyse the records according to the

storage specifications and product

associated standards of each material

Applicable To Suppliers To

Subcontractors

This Order Is In Furtherance Of A

(Annotate Customer Appropriately EG

Airbus Boeing Etc) Order Through Spirit

Aerosystems (Europe) Limited And Is

Subject To The Quality Requirements Of

Both Parties

Applicable to KAL Boeing Program

Supplier shall assure that D1-4426

Appendix D Requirement are specified on

their PO when supplier has subcontractor

for special process or product including

Special process

Applicable to POs issued for Member-

designed products

Pos issued for Member Designed

Products shall include the statement For

UTAS End Use

FAI

M20228 - First Article Inspection for

Suppliers

AS9102 - Aerospace First Article

Inspection Requirement

CASA 1073 - First Article Inspection

AS9102 - Aerospace First Article

Inspection Requirement

ER070 06-11 - Acceptance of the First

Production Article of a procured item

AS9102 - Aerospace First Article

Inspection Requirement

MAA1-10042-2- First Article Inspection

Form Completion

PRO 3331 - First Article Inspection -

Malaysia

AS9102 - Aerospace First Article

Inspection Requirement

SQA01 - Quality Requirements for

Suppliers

GKN FAIR Guidelines for suppliers

SQA01 Guidance Material FAI Review

AS9102 - Aerospace First Article

Inspection Requirement

Available at

wwwgkncowescouk

ASGSQR-001 - First Article Inspection

Requiremets

AS9102 - Aerospace First Article

Inspection Requirement

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Available at

httpmaterielgoodrichcom

In Addition to the AS9102 FAI Must Also

Be Performed When A Purchase Order

Change Affects The Part Including

Configuration Control Sheet Changes

The Distributor is required to flow down all

UTAS FAI requirements to the

manufacturer If the manufacturer

completed the FAI to the ASGUTAS

engineering documents and part number

the distributor can use this to fulfill the FAI

requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

FOD

Supplier shall havecomply to

In accordance with suppliers Foreign

Object Prevention Requirement

CASA-1451-50-FT - FOD Prevention

Program

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defences Organizations

APPENDIX 4 SQAR-BQF-002

Requirement of FOD Prevention

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

To include cleanliness of manufacturing

processes and residual magnetism as

additional program elements

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

CONTROL OF COUNTERFEIT PART

Supplier shall prevent and mitigate the use counterfeit parts

in accordance with

As per ADS MEMOASEN9100

AS5553 for Electronics

AS5553 for electronic components

AS6174 for non-electronic product

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

AS5553 for electronic components

AS6174 for non-electronic product

SUPPLY CHAIN RISK MANAGEMENT

Shall implement accordance to

ARP9134 - Suppy Chain Risk

Management

ARP9134 - Suppy Chain Risk

Management

RELEASE DOCUMENTS (CoC)

When a supplier has been issued a Letter

of Authority from SpiritSPIRIT000 shall be

stated as the Customer ApprovalAuthority

and Referenced on the COC

S700 PARTS or 275 PARTS

S700 Or 275 Parts Are Not Industry

Standards Final Inspection amp Complete

FAIR Per AS9102 are required

Suppliers of Aerostructures Standard Parts

(S700) that require processing to RPS 1-

000-2 Controlled Processess and

materials must use sources listed in the

QSD for Controlled Processes

DISTRIBUTOR REQUIREMENT

Distributor Stockist Shall Ensure That All

Material Products (Defined As Materials

Semi-Finished ProductsStandard Parts

And Specified Parts) Delivered To The

Purchase Are

bullPurchased From Airbus Approved Sources

bullQualified By Airbus bullDefined In The Joint Contract With Airbus

AGS amp Material Distributors Shall Carry

Out Periodical Verification Of Fasteners amp

Materials Against The ManufacturerS

MechanicalChemical Test Certification

AGS Distributor Must Also Carry Out

Dimensional Checks On Supply Parts

All Distributors of Metals Electronics and

Hardware in the supply chain shall be on

the UTC QDL

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

EYE EXAMINATION

All employees engaged in inspection tasks

on the companys products shall have eye

sight assessments (not exceeding 2

yearly) in accordance with the relevant

nationalinternational standard in force at

the time

Supplier shall have a process for on-going

verification of visual acuity and color vision

for individuals performing product

inspection

LABORATORY APPROVAL LIST

Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal

DELEGATION OF PRODUCT VERIFICATION

Supplier shall notify customer and comply to

CASA-1114 - Procedure For The

Evaluation Of Airbus Defence amp Space

Subcontractors And The Delegation Of

Quality Inspection

AS9015 - Supplier Self Verification

Process Delegation Programs

AS9117 - Delegated Product Release

Verification

Applicable to Boeing Program

SAA-BOE-QU-GU-ALL-080

Delegated Supplier Source Inspection

AS9117 - Delegated Product Release

Verification

AS13001 - Supplier Self Release Training

Requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DESIGN RESPONSIBLE SUPPLIER

Supplier of products defined by a designdrawing proprietary

to that supplier and linked to a Customer part number

through the use of a Customer-referenced drawing andor

other purchase order requirements

Design Responsible Supplier shall have a

comprehensive special process

management program in place for the

special processes

-The program shall include maintaining a

list of qualified Special Process Suppliers

along with their Nadcap approval status

- If Special Process Suppliers do not hold

Nadcap certification Design Responsible

Supplier shall maintain appropriate

oversight of internal and supplier

processes including but not limited to

onsite special process audits periodic

testing of product and other means to

validate product integrity

MEASURING AND TEST EQUIPMENT (MampTE)

REQUIREMENT

CALIBRATION REQUIREMENTS

The supplier shall

ISO 17025CASA-1400-55-FT - Laboratories

ApprovalISO 10012 and EN9100

ISO 10012 ISO 17025 or ANSINCSL

Z5403

The Calibration interval analysis

methodology used to maintain the reliability

of MampTE shall meet a minimum 95

reliability for MampTE

in-tolerance at the end of their interval

schedule

Any out of tolerance MampTE condition

exceeding 25 of the product tolerance

when product tolerance is known or when

measured error of the MampTE is greater

than two times

the calibration tolerance when product

tolerance is not known

Supplier should select MampTE with an

accuracy ratio of 10 to 1 (product

tolerance to MampTE tolerance) however

accuracy ratios as low as 4 to 1 are

acceptable unless otherwise specified

Use of MampTE with accuracy ratios less

than 4 to 1 are not permitted unless a

detailed measurement uncertainty analysis

in accordance with ANSINCSL Z5403

indicates an uncertainty ratio of 15 to 1 or

better and the measurement process is

maintained under statistical quality control

VALIDATION OF RAW MATERIAL

Applicable to Boeing Package

Supplier shall comply to

ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)

Validation of Raw

Material Test Reports

RELEASE DOCUMENTS

Spirit Approval No SPIRIT000 shall be

stated on the supplier certificate of

conformance (CoC)

LIST OF SUBTIERS SUBCON

Suppliers will provide Spirit Supplier

Quality with a list of Tier suppliers used on

Spirit work packages

This list will be forwarded to Spirit

Procurement Quality Agent on an annual

basis (April each year)

Current List Of Subcontractors shall be

available upon request List shall Include

1 Name Of Subcontractors

2Address

33rd Party Certificate

4Email Tel Fax

5 Name Of Qa Manager

6 Part Descr amp Special Process List amp

Nadcap

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DOCUMENTED INFORMATION AND RETAINTION

REQUIREMENT

A10010 amp A10010 Appendix A for is a

guideline to identify the records to be

archived and for which duration

The minimum documentation conservation

period requirements are set out in

specifications CASA-1201 and CASA-

1033

All the documents and certification of the

product

Shall keep on file during the period

required by FAA EASA whichever is

greater (and at least 7 years)

FAI and Qualification Reports

Shall be retain during the operational life of

the product +3 years

ER070 16-01 Annex 6 is a guideline to

identify the records to be retained

archived and for which duration

All quality records shall be retained in

accordance with in accordance with DOA

requirements and EN9130

Applicable to Boeing Program Quality

Assurance Record

Min 10 years from the date of shipment

Records of special qualification of product

equipment facility or process

10 years from manufacturing date of the

last parts produced Process

Note At expiration of such period Spirit

reserves the right to request delivery of

such records

and shall be notified in writing prior to

disposal

SQA01 - Quality Requirements for

Suppliers

All contract related documentation

including (production plans heat treatment

charts inspection protocols including test

results and shipping documents)

Min 30 years and after the sale of the last

Aircraft of the A350 model for another 5

years

A10010 amp A10010 Appendix A

applicable for Airbus Package

All Quality records traceable to the

conformance of product part numbers

Min 11 years from the end of contract

FAI

11 years past final delivery of the last

product

Any disposal of records during at the

expiration shall notify KAL

Changes to documented information (eg

work instructions travelers routers test

reports

shipping documents) shall be recorded

dated and traceable to a qualified person

making

the change (eg name signature stamp

electronic signature) with a permanent

marking

method and the original information being

legible and retrievable after the change

Retained documented information needed

to provide evidence of conformance

Table 3 ASQR 01 RDI Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

30y - Manned Space Program Hardware

10y - All other parts

Table 4ASQR 01 Radiographs and

Images Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

10y - Serialized parts

2y - Non-serialized parts

In accordance with the

EN 9130 and

A10010 amp A10010 Appendix A for

Airbus Package

CONTROL OF NON CONFORMING

Supplier shall have a root cause and

corrective action process consistent with

the 8D methodology in AS13000

SAMPLING PLAN

Supplier shall perform 100 Inspection for in Process and

final unless formal Sampling Plan Sampling Inspection

required customer approval

Comply with the requirements of

ASQR-201 and AS13002

VISION REQUIREMENTS

AITM 6-3004

Airbus Test Method

For Inspection Processes

Visual Inspection

TOOLING REQUIREMENTS

Supplier comply to

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

CASA-1041 - Tooling Control

CASA-1033-51-FT - Subcontracted

Tooling Treatment and Control

E1 09 03D - Controlling Geometric

Interchangeability for Structural and

Mechanical Elements

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

STM-130010-23 - Tool Identification

STM-130010-32 - Generalized Tooling

Procedure

Q-06-005 - Supplier Tooling Control

Instruction

TM-10J - Supplier Tool Accountability

Requirements

RISK ASSESSMENT

Implement accordance to

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

When specified by Airbus Helicopters the

Supplier shall deploy APQP for each Major

change (design or process development)

of Build-to-Spec Build-to-Print and Design

amp Build products

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

APQP (Advance Product Quality Process)

will be used to ensure product risk control

PFMEA (Process Failure Mode amp Effects

Analysis) shall be used to structure the

mitigation for risk

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

CTRM

SUPPLIER RATING SYSTEM

Partnering For Excellence

Jan 2019ZerO Defect On time

Objective

Provide objective data for use in supplier management and

sourcing decisions

Promote and encourageimproved communication on

performance issues

Identification of continuousimprovement and cost savings

opportunities

Recognition of exceptional supplier performance

Key Notes

1CTRM continuously monitor supplierrsquos performance on a monthly basis

2

Where monthly performance for OTD is GREEN but

AMBER for QUALITY (or vice versa) the performance will

be AMBER Monthly performance will be based on the

lowest score

3Supplier Rating Card will be will be provided to the

supplier on a six-month time cycle or upon request

Performance Level

PerformanceEscape

(PPM)

On Time

DeliveryOverall Performance Level

RED gt 10 000 lt 90 Not Performing Supplier

AMBER lt= 10 000 gt= 90 Supplier Needs Improvement

GREEN lt= 5000 gt= 100 Performing Supplier

Measurement

2 MAIN CRITERIA

ESCAPE

(PPM) OTD

PPM1

Level Range

GREEN lt= 5000

AMBER lt= 10000

RED gt 10000

OTD2

bull Total Line Due 136

bull Total Line Open 36

bull Total Line Closed 100

OTD 100136 x 100

73

Example

No Item Description

1Missed delivery windows

(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe

2Incorrect shipping quantity

(Over Short)

Supplier supply over short quantity from

the ordering

3 Incorrect missing documentation

Incomplete documentation amp impact

to delivery activities (such as invoice

pick list etc)

OTD2

Level Range

GREEN =1000

AMBER gt= 900

RED lt 900

3 OTD3

Performance Rating Card

Performance Summary

R

A

G

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments

UNDERPERFORMED

PROGRESSING

PERFORMING

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments

bull Propose to do Fast Lane at IQC

bull Consider for Direct Shipment (if applicable)

bull Issue letter of recognition

Fast Lane Criteria

0 PPM amp 0 Escapes for the Last 12 Months

100 On-Time Delivery for the Last 12 Months

Notification RED Supplier

LetterCTRM SUPPLIER

From CC To CC

1st Letter HoD COO Manager CEO

2nd Letter HoDivGCEO

COOCEO

Customer

(CTRM

Accounts

Customer)

3rd Letter COO GCEO CEO

Customer

(CTRM

Accounts

Customer amp

Customers

quality)

4th Letter GCEO - Customer CEO

Escalation

Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue

Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6

consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue

Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party

Inspection CTRM Onsite Inspection No Future Quotation

Exit Criteria 6 Consecutive shipments without delays or quality issue

SUPPLIER

WATCH

LIST

SIP

SIP

EXTENSION

CEASE TERMINATE

Start

EndNotification Level Enter Criteria Consequences Exit Criteria

VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval

Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)

bull Clearly define the problem (s) target and improvement goal

Measurebull Establish a performance baseline for supplier

Analyzebull Identify and engage the supplier for in-depth root cause

analysis and corrective action

Improvebull Execute a corrective action plan (s)

bull Supplier Monthly Report

Controlbull Monitor results over time to ensure improvement

sustainability

Month Month Month Month Month

CTRM Expectation

We strive to receive materialsparts from our supplier with 0 PPM ZERO

DEFECT

Catch defect before shipping to CTRM andCTRMrsquos customer ZERO

ESCAPE

Ensure 100 On Time Delivery with complete

documentation and correct amount ordered OTD

QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy

Lets make it happenThank You

Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)

Company Name

Company Address

Name Quality Representative

Signature

Date

Note

Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request

Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy

COMPLIANCE MATRIX
SQR-001
Rev C
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required
SUPPLIER NAME COMPLETE BY
ADDRESS DATE
SQR 001 CLAUSE COMPLY NOT COMPLY NA PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE
20 QUALITY SYSTEM REQUIREMENTS
21
22
23
24
30 SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER
31
32
33
40 COMMUNICATION INTERACTION
50 RIGHT OF ACCESS
60 APPROVED SUPPLIER LIST
70 COMPLIANCE TO CONTRACTUAL REQUIREMENTS
71
72
73
74
75
80 LANGUAGE
90 CODE OF CONDUCT
100 PROTECTION OF PROPRIETARY INFORMATION
110 DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD)
111
112
113
114
120 NOTIFICATION OF COMPANY CHANGES
121
122
123
130 ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE
131
132
133
140 CONFLICT MINERAL
150 DOCUMENTED INFORMATION RETENTION AND DISPOSITION
151
152
153
154
155
160 OBSOLESCENCE NOTIFICATION
170 CALIBRATION AND TEST CERTIFICATION REQUIREMENT
171
172
180 DISTRIBUTOR REQUIREMENT
181
182
183
190 MANUFACTURER OF STANDARD PARTS
200 QUALITY ASSURANCE PLAN (QAP)
210 COUNTERFEIT PART
211
212
213
214
220 CONTROL OF SUBTIER SUPPLIERS
221
222
223
224
225
230 DELEGATION OF PRODUCT VERIFICATION
231
232
240 VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS
241
242
243
250 TEST SPECIMENS REQUIREMENT
260 VALIDATION AND CONTROL OF SPECIAL PROCESSES
270 INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE)
271
272
273
280 FIRST ARTICLE INSPECTION REPORT (FAI)
281
282
283
284
290 ENGINEERING QUERY NOTES EQN
300 CHANGE NOTE CN
310 STOP NOTE
320 DESIGN AND DEVELOPMENT CONTROL
330 STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE
340 TRAINING AND STAFF COMPETENCIES
341
342
343
344
345
346
347
350 SHELF-LIFE CONTROL
351
352
360 PACKAGING
361
362
370 FOREIGN OBJECT DAMAGEDEBRID (FOD)
380 DELIVERY
381
382
383
390 RELEASE DOCUMENTs
391
392
393
394
400 MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL
401
402
403
410 CONCESSION
420 DIRECT SHIPMENT REQUIREMENT
430 TRANSFER OF WORK
431
432
433
434
440 LAST ARTICLE INSPECTION (LAI)
450 CONTROL OF NON- CONFORMING PRODUCT
451
452
460 NOTIFICATION OF ESCAPE (NOE)
461
462 462
470 GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR)
471
472
473
474
475
476
477
480 SUPPLIER CORRECTIVE ACTION REPORT (SCAR)
490 VERIFICATION AND VALIDATION ACTIVITIES
500 CONTINUAL IMPROVEMENT
510 SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS
511
521
520 NADCAP CERTIFICATION
530 CONTIGENCY PLAN
540 SUPPLIER PERFORMANCE RATING
SUPPLIER REQUEST FOR CHANGE Request No
SECTION A TO BE COMPLETED BY SUPPLIER
PRODUCT IDENTIFICATION
Requestor Name Email
Supplier Name No Phone
Address Date
AFFECTED MATERIAL DETAILS
Part Number
Part Description
TYPE OF CHANGE
Plant Location Certification Approval
Process (manufacturing assembly inspectiontest tooling) Sub- Contractors Major Suppliers
Material Others
CHANGE DESCRIPTION
Detail description of proposed change
Temporary
Duration (in week)
Permanent
REASON FOR CHANGE
- Explain why change is being proposed
- Attached any supporting datareports that describe the change
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC
QUALIFICATION CAPABILITY PLAN
- Explain what will be done to ensure qualification capability is fullfilled
POINT OF EMBODIMENT PLANNING
Date the supplier is targeting to implement the change
(No impacted product to be ship to CTRM AC prior CTRM AC Approval)
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL
IMPACT OF THE CHANGE
Brief description of the impact
Cost
Prod Lead TimeSchedule
Others
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER
Request FAI Data Pack Process Flow
Change Update ERP System Gap Analysis
Certification Approval Update Quality Plan Procedure
Update CTRM AC ASL Other
REVIEW BY
DEPARTMENT NAME amp TITLE SIGNATURE amp DATE
QUALITY
ENGINEERING
PROGRAM
BUSINESS SUPPLY CHAIN
APPROVAL
Approved with above data and action required
Reject
Page 3: SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning and Production Part Approval Process AS9146 Foreign Object Damage (FOD) Prevention

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 2 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

Revision Date Description of Changes

NC 13- August 15 Initial Release

A 17- October 16 Completely re-written and re-formatted ndash All paragraph

B 06- Nov ndash 2017

Add 13 ndash SQR 001 availability at CTRM website

Add 30 ndash Communication Interaction

Add 124 ndash NADCAP M amp I for CMS

Add 170 ndash Obsolescence Notification

Add 180 ndash Calibration Services Requirements

Add 202 amp 203 ndash Counterfeit Part

Add 213 ndash Delegation Verification Activity

Add 214 ndash Design Responsible Supplier

Add 223 ndash Metallic Raw Material Validation

Add 321 till 325 ndash Training and Staffs Competencies

Add 327 ndash Vision Requirements

Add 350 ndash Foreign Object Damage (FOD)

Add 451 amp 452 ndash Escalation Process

Add 462 ndash Verification And Validation Activities

Add 480 ndash Critical Item And Key Characteristic Control

C 01-Jan - 2019

New Clause

Add 30 ndash Specific Requirements ndash By CTRM ACrsquos Customer Add 180 ndash Distributor Requirement

Add 190 ndash Manufacturer of Standard Parts

Add 230 ndash Delegation of Product Verification

Add 250 ndash Test Specimens Requirement

Add 260 ndash Validation and Control of Special Processes

Add 270 ndash IM amp TE

Add 460 ndash Add Form 542

Add 470 ndash Add 473 ndash 476

Add 500 ndash Requirements for APQP

Add 520 ndash NADCAP Certification

Add 530 ndash Contingency Plans

Add 540 ndash Supplier Performance Rating

REVISION HISTORY

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 3 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

ANSINCSL Z5403 Requirements for Calibration of Measuring and Test Equipment

AS 6174 Counterfeit Materiel Assuring Acquisition of Authentic and Conforming Materiel

AS13000 Problem Solving Requirements for Suppliers

AS13002 Requirements for Developing and Qualifying Alternate Inspection Frequency Plans

AS9015 Supplier Self Verification Process Delegation Programs

AS9100 Quality Management System Requirements (Aerospace)

AS9102 Aerospace First Article Inspection Requirement

AS9103 Variation Management of Key Characteristics

AS9117 Delegated Product Release Verification

AS9120 Quality Management System Requirements (Stockiest Distributor)

AS9130 Quality System Record Retention

AS9145 Requirements for Advanced Product Quality Planning and Production Part

Approval Process

AS9146 Foreign Object Damage (FOD) Prevention Program - Requirements for Aviation

Space and Defense Organizations

CAP-06-014 Digital Product Definition (DPD) for Suppliers

IAQG International Aerospace Quality Group

ILAC International Laboratory Accreditation Cooperation

ISO 10005 Quality Management Systems - Guideline for Quality Plans

ISO 10012 Measurement management systems Requirements for measurement processes

and measuring equipment

ISO 14001 Environmental Management Standards

ISO 17025 Quality Management System Requirements (Testing and Calibration Lab)

ISO 9001 Quality Management System Requirements

OASIS Online Aerospace Supplier Information System

httpwwwsaeorgPORTAL_CODE=IAQG

OHSAS18001 Occupational Health and Safety System

PRI AC 7004 NADCAP Audit Criteria for Inspection and Test Quality system

REACH Registration Evaluation Authorization and Restriction of Chemicals

RoHS Restriction of Hazardous Substances Directive

SQR 002 Supplier Quality Requirement - Delegated Quality Representative Program

(DQRP)

Form 004 Good Discrepancy Report (GDR)

Form 045 Engineering Query Notes (EQN)

Form 138 Stop Note

Form 191 Change Note (CN)

Form 297 Service Discrepancy Report (SDR)

Form 329 Supplier Corrective Action Report (SCAR)

Form 479 Supplier Request for Change Form

Form 542 Supplier Notice of Escape (NoE)

Compliance Matrix Form

Supplier Acknowledgement

REFERENCE IN SQR

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 2 of 21

10 PURPOSE This procedure establishes requirements for CTRM AC supplierrsquos DPD quality assurancequality control system

20 SCOPE

This document is applicable to all suppliers that are furnished digital data used in supplier DPD MBD systems to produce product(s) or digital data for product acceptance This includes suppliers not governed by Customer DPD requirements This procedure describes the requirements for supplier digital data system controls To use customer furnished datasets as authority for design manufacture and inspection a supplier must be approved to a CTRM AC recognized quality system and comply with this document CTRM AC shall document supplier compliance to these requirements within the CTRM AC Supplier Quality Assurance (SQA) records system and on its approved supplier list These requirements provide the basis for suppliers to create and implement plans user-level procedures and documentation The supplier will have defined and reliable configuration management and QA processes in place reflecting its methods of operation Suppliers are required to maintain the integrity of Digital Product DefinitionModel Based Definition (DPDMBD) type design through all operations as new DPDMBD methods are deployed It is anticipated that suppliers will utilize DPDMBD processes to continuously improve the quality of delivered product The application of this document is required for all phases of design and inspection when customer furnished digital dataset is used in supplier DPDMBD systems to produce product(s) or digital data for product acceptance (including accountable tooling and tooling used for inspection) If a supplier is sending digital dataset to CTRM AC the requirements are obtained from the Procurement Contract Administrator and the purchase order and the supplier must meet applicable data exchange requirements When referenced in the Purchase Order or the General Terms AgreementContract this document is contractual Customer digital datasets will not be issued to suppliers not in compliance with the requirements of this document as evidenced by the supplier DPDMBD approval level recorded in the CTRM AC SQA records system

30 ABBREVIATIONDEFINITIONS AUTHORITY Undisputed source of customer approved type design used for product manufacture and Quality Assurance acceptance with communication access release and change control procedures in place to ensure source integrity CAD (Computer Aided Design) (1) Any computer system or program that supports the design process (2) The use of computers to assist Engineering Design in developing producing and evaluating design data and drawings (For brevity CAD is also referred to as the organization engaged in computer-aided design)

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 3 of 21

CAE (Computer Aided Engineering) The use of computers to develop Engineering data to supplement Engineering Designs used in product production and inspection CAM (Computer Aided Manufacturing) Also known as numerical control (NC) The use of computers and computer data in the development and production of a part (product) including fabrication assembly and installation CATIA Computer-graphics Aided Three-Dimensional Interactive Application A CAD system with interactive graphics design software modules used to create 3D and 2D geometric designs of products CMS (Coordinate Measurement Systems) Also known as computer-aided inspection (CAI) and computer Aided Measurement Systems (CAMS) Measurement equipment such as Coordinate Measuring Machines (CMM) Laser Tracker and Numerical Controlled machinery with inspection probe capability which are used to support inspection activity This includes all portable three-dimensional measuring systems including Portable Arm Measuring Machines Computer-aided Theodolite Laser Tracker and Photogrammetry (including videogrammetry) systems require the supplier to be approved CTE Coefficient of Thermal Expansion CTRM AC CTRM Aero Composites Sdn Bhd DATASET A named compilation of related data made accessible to computerized system DERIVATIVE A reproduction of all or part of an authority dataset Derivatives include paper and Mylar plots tool designs inspection datasets created to analyze as-built designs check templates numerical control (NC) datasetsmedia datasets with nominal values for CMS use QA inspection plans and other extractions (dimensions views etc) for inspectionmeasurement use DIGITAL ARTIFACT Digital model with geometry that matches the CMC software functional capabilities in IGES STEP UG or CATIA formatsCMS equipment must have the ability to import a digital model and through the analysis function create a comparison to theoretical values DPD (Digital Product Definition) The electronic data elements that specify the geometry and all design requirements for a product (including notation and parts lists) and the use of this data throughout an integrated CADCAM and CMS system DPDMBD QUALITY ASSURANCE PLAN A comprehensive document describing the Quality System for management of digital data and DPD processes throughout a supplierrsquos production facility The requirements procedures and process references described in the plan provide the basis for supplier organizations to implement user level procedures and documentation

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EAR Export Administration Regulations Located in 15 of the Code of Federal Regulations (CFR) Parts 730-774 the EAR implements the export re-export and certain transfers of dual-use and purely commercial items The Bureau of Industry and Security (BIS) under the US Department of Commerce is charged with administering these controls which includes the CCL as well as licensing policy and procedures -OP 17-1140 Export Compliance

ERS (Enhanced Reference System) A permanent reference system established for the life of a tool which is transferred from an existing reference system or created specifically for CMS It is designed to provide a large number of established coordinates This allows rapid and accurate measurement in all areas of the tool FEATURE Any hardware design attribute or characteristic This includes physical portions of hardware such as surface face edge radius hole tab slot pin etc and requirements such as non ndashdestructive testing (NDI) All features require validation to conform the product to the design authority All features have associated notes andor Geometric Dimensioning and Tolerancing (GDampT) Feature Control Frames (FCF) but one note or FCF may refer to several features IGES (Initial Graphics Exchange Specification) The American National Standards Institute (ANSI) Data standard for the exchange of computer graphics generated product definition (no solids) between different manufacturers CADCAM systems ITAR (International Traffic in Arms Regulations) Located in Part 22 of the CFR Sub-parts 120-130 the ITAR implements the AECA and governs the export and temporary import of defense articles and defense services covered by the United States Munitions List (USML) The DDTC is charged with administering these controls ndash OP17-1140 Export Compliance INSPECTION PLAN A description of 2D andor 3D computer generated inspection mediamethods derived from authority DPD datasets used to communicate inspection requirements and media usage to manufacturing and inspection areas Typical plans include engineering and plan configuration traceability overlaysetup instructions and a list andor graphic representation of the features to be inspected LEV (Low End Viewer) An entry level visualization CAD system used to view analyze extract and print dimensional and other required data from the DPD dataset MBD (Model Based Definition) A dataset containing the exact solid its associated3d Geometry and 3D annotation of the products dimensions and tolerances to specify a complete product definition This dataset does not contain a conventional 2D drawing MBD is one possible format of DPD MDD (Master Dimension Definition) A mathematically-controlled surface definition which is computer generated This definition consists of control curves defining the surface in two planes and the information in a logical form necessary to develop the third plane andor any cross section Each surface is uniquely identified by number

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MDI (Master Dimensions Identifier) A number identifying an array of coordinate data used by design manufacturing and inspection to describe an element of a surface or product configuration The data may be an extraction from an MDD or any CATIAAPT-designed surface MDR (Master Dimension Request) A process used by suppliers without demonstrated DPD capability(s) per requirements of this document to request and receive 3D surface definitions andor inspection media extractions from customer Data format may be printouts disks plots etc with evidence of customer QA acceptance and traceability Supplier shall contact customer Procurement Agent for process instructions MDS (Master Dimension Surface) A computer generated mathematically-controlled CATIA 3D surface definition Each surface is uniquely identified by number MEASUREMENT PLANNING Process to control all measurement activity for parts assemblies or tooling products A team including design manufacturing and measurement (QA) specialists determine the measurement andor validation methods and stage in production for all specified product features Data is collected for both process control and product acceptance Measurement planning seeks continuous improvement and innovative validation methods including integration of manufacturing and measurement operations to reduce defects and cycle time NC Numerically Controlled PAS (Product Acceptance Software) DPD software (including CAD LEV data exchange and CMS systems) used to inspect and accept parts assemblies tooling and systems Note Not embedded or loadable airborne software PCMS Portable Coordinate Measurement Systems PDM STEP Product Data Manager (PDM) dataset(s) in STEP format with Bill of Material (BOM) information (Parts Lists Picture Sheet Data Lists Tool Parts Lists etc) used by customer to define CAE requirements This dataset can be communicated to suppliers in a digital format PHYSICAL ARTIFACT Precision machined part with geometry that matches the CMS software functional capabilities CMS equipment has the ability to repeat precise measurements manually or using a program for comparison of supplier measured data results to know values

PTF (CATIA Program Temporary Fixes) Software changes or additions released by the software manufacturer to correct user application problems before the next major software version is available

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PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data

SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification

40 RESPONSIBILITIES AND AUTHORITIES

41 CTRM AC representatives

411 CTRM AC SQA may team up with related department such as Quality

Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability

412 CTRM AC representatives CTRM AC customers andor regulatory

authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea

413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities

414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

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42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable

43 CTRM AC supplierssub-tier suppliers

The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented

50 PROCEDURES

51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and

maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement

512 This plan shall specifically address the processes and techniques unique to

all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control

513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers

514 It is recommended that supplier DPDMBD Quality Assurance Plans describe

a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract

515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD

system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512

517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality

organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to

a The documented DPD Processess

b CATIA synchronization

c CAD CAM CAI software additions updates or changes

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d Addition of new Coordinate Measurement System (CMS)

518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)

a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives

b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document

52 Configuration Management and Media Security

521 Configuration Management and Traceability - The supplier shall develop

and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current

authorized DPD datasets are available for use in production and inspection CADCAM Software

2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package

3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision

4 A documented process for change control and retention for all authority datasets and dataset derivatives

5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives

6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data

522 The supplier shall develop and maintain procedures for configuration

identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production

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523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -

Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters

524 Media Security - The supplier shall develop and maintain documented

procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for

a Secure storage and retention of customer provided DPD supplier

created DPD derivatives and digital product acceptance datasets

b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition

c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance

d Encryption protection for sendingreceiving of electronically transmitted data

e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance

f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection

g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc

525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for

all datasets and dataset derivatives (including graphicalgeometric

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electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier

2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets

53 Product Acceptance Software (PAS) Validation

531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference

applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA

2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems

3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates

4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware

532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records

533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will

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require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function

54 Coordinate Measurement Systems

541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for

fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS

542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56

543 The supplier must document inventory of all components used for CMS

measurements that affect the integrity of data collection

544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information

1 Purpose Scope - Overview or statement of specific equipment and its intended use

2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements

3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References

4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data

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5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence

6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey

7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports

8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence

9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)

10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings

11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract

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12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request

13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511

14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM

AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms

55 Internal Quality Audits

551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516

552 Results of all audits will be documented and maintained for review by an

authorized customer representative per contract requirements

56 Procurement Control

561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements

562 The supplier shall be responsible to the customer for the maintenance

change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable

563 Customer reserves the right to survey andor review the DPD quality

assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means

564 The supplier is fully responsible for and shall establish procedural controls to

assure CTRM AC DPD transferred (authority and derivatie) between their

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company divisions and all levels of sub-tier suppliers shall be in compliance with this document

565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained

566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance

57 Control of Measurement Equipment

571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)

58 Inspection Media

581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product

feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used

2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes

3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction

582 The supplier shall develop and maintain procedures to create inspection

media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that

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1 Show data sources independent of manufacturing flows

2 Inspection Media is created by qualified personnel

3 Media review process exist (checker checklist or peerteam review)

4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result

5 Coordinate system alignment datum features are defined

6 PartTool set up instructions

7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source

Note Derivative datasets will be stored and readily comparable to the authority source

8 When a supplier uses authority databases for inspection purposes any

data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required

9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes

10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process

583 Reduced Content Drawings - DPD datasets with reduced content

including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing

2 Features of the 3D model not defined by the 2D drawing

3 Fabrication amp manufacturing process specifications

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4 Flag notes parts list amp other specified requirements

5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos

584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval

585 Supplier created plotted media - Suppliers creating plots for product

acceptance must have documented processes These procedures shall include the following at a minimum

1 Plotter calibration- Follow OEM process for calibration and adjustment

and independent validation to NIST or equivalent

2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)

3 Verification of engineering definition Verification of developed flat pattern and plot verification features

4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches

5 Part number identification and revision ndash Traceability to Customer authority dataset

6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection

7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection

8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed

586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches

587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity

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Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use

588 Handling Storage - To maintain media accuracy and stability plots are required to store in

1 A container not less than 3 inches in diameter

2 In a non-condensing moisture and chemical free area

3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent

4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight

5 Do not folds crease or damage in anyway as this also effect the dimensional stability

589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process

59 Data Exchange Methods

591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B

592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry

tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective

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evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)

2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media

3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors

510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release

acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable

5102 The supplier shall ensure that when Tool Design responsibility is flowed

down to sub-tier suppliers the sub-tier supplier will be approved by the supplier

5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets

5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use

511 Training and Process Performer

5111 DPD Training ndash Suppliers shall define training requirements to assure

competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing

5112 The supplier shall ensure that QA personnel and other personnel utilizing

the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 19 of 21

5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)

512 Authority and Responsibility of Authorized Customer Quality Assurance

Representatives

5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation

5122 The Customer representative shall verify compliance and document the

supplierrsquos DPD capabilities

5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)

Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 20 of 21

70 AMENDMENT RECORDS

Issue Date Description Amendment

by

I 22 Aug

16

Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G

Sayeda Nafisah

H 23 Sep

2015

bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595

bull Add AS9102 as REFERENCES

Farina

Suhaila

G

18 Sep

2013

Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591

Farina Suhaila

F

23 May 2013

bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576

bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References

Farina Suhaila

E 18 Dec

2012

bull Add in details for sub tier control in clause 57

bull Add in DPD MBD approval for sub tier in Appendix 1

bull Add in KAL DPD SQAR in clause 60 References

Farina Suhaila

D 01 Dec

2011

bull Added lsquoTranslationrsquo in Definition

bull Revise 41 42 517 532 text

bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512

bull Delete 582 and 583 in its entirely and reformatted remaining numbers

bull Revised step formatting in para 5101 and added 5102 as new

bull Add D6-51991 in section 60

bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D

Ho Yick Hong

C 23 Sep

2010

Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111

Ho Yick Hong

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 21 of 21

APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)

FLOW CHART INPUT PIC

Requestor send DPD MBD checklist

with CAP 06-014 to supplier

Requestor send the complete form

to SQA

SQA and DPD team review DPD

MBD checklist

Supplier fill up DPD MBD checklist

with objective evidence and send

to requestor

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386

(DPD MBD Checklist)

CAP 06-014

(DPD For Suppliers)

CAP 08-002

Supplier Assessment

Approval amp Control

Requestor

Supplier

Requestor

Supplier

Supplier

Requestor

Requestor

SQA

SQA

CTRM AC rep

SQA

CTRM AC rep

SQA

Does supplier

required

DPD MBD

YES

NO

Evaluation

result

CONFORMING

NON CONFORMING

Supplier is not

approved for DPD

MBD

Proceed with supplier

approval process as

per procedure CAP

08-002

File Attachment
CAP06-014 Digital Product Definition (DPD) for Suppliers Issue Ipdf

SUPPLIER

DELEGATED

QUALITY

REPRESENTATIVE

PROGRAM

(DQRP)

REQUIREMENTQUALITY

WARNING

copyCTRM AC All Rights reserved Confidential and proprietary document This

document and all information contained herein is the sole property of CTRM AC

No intellectual property rights are granted by the delivery of thus document or the

disclosure of its content This document shall not be reproduced or disclosed to a

third party without the express written consent of CTRM AC This document and its

content shall not be used for any purpose other than that for which it is supplied

httpswwwctrmcommy

Zahirah Shaik Dawood Head of Department

Supplier Quality Assurance

Hisham MarjohanHead of Division

Supplier Management

Approved by

Revision Date Description of Changes

NC 23- April 18 Initial Release

10

PURPOSE

20

SCOPE

30

DEFINITIONSABBREVIATION

40

INTRODUCTION

50

RESPONSIBILITY

60

REQUIREMENTS

70

APPLICATION

80

TRAINING AND EVALUATION

90

TERMINATION

100

APPENDIX A GUIDELINE FOR DQR STAMP

APPENDIX B DQR EVALUATION CHECKLIST

contents

revisionhistory

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN

PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

This procedure defines the steps needed by

supplier to apply as Delegated Quality

Representative for CTRM AC

a) Introduction

b) Responsibilities

c) Requirements

d) Application

e) Training and Evaluation

f) Termination

10purpose

20scope

This procedure shall apply when

Head of Supplier Management

elects to delegate product release

verification by contractual flow

down to supplier to perform product

acceptance on behalf of CTRM AC

31 C of C Certificate of Conformance

32 DQR Delegated Quality

Representative

33 FAI First Article Inspection

34 PO Purchase Order

35 SQA Supplier Quality Assurance

36 SQR Supplier Quality Requirement

37 SM Supplier Management

38 Supplier Organization or person that

provides a product or service

30definition amp

abbreviation

41 Suppliers are eligible to appoint their own

employees as Delegated Quality Representative

(DQR) DQR has the privilege of accepting

parts on behalf of CTRM AC

42 DQRs have the delegated inspection authority to

assure productsmaterialservices meet all

engineering drawing specification and quality

requirements They have the responsibility to

implement and maintain quality controls which

will assure conformance to all CTRM AC product

and purchase order requirements DQR is not

applicable to any supplierrsquos subcontractors

40introduction

51 The DQR shall hold authority either to accept or reject

productsmaterials and services

52 The DQR will be held responsible and accountable for the quality of the

product and paperwork

53 The DQR will perform inspection adequate to assure compliance to

engineering and purchase order requirements

54 When a First Article Inspection (FAI) is required the DQR will audit the

FAI Report to assure that all requirements are met per AS9102 The

DQR shall indicate approval by applying their DQR stamp in the footer

section below Field 23 of FAI Form 1 If not approved the DQR shall

indicate the reason for disapproval Another first article on the next lot

of parts is performed until an acceptable part is produced

55 Perform inspection on CTRM AC specified characteristics per

requirements denoted in applicable sampling plans

56 Verify all test requirements are met prior to release of any part

57 Verify that only approved sub-tiers were used for special processes if

specified

58 Perform all inspection product releases within approved scope

59 Verify that the PO and engineering drawing revisions match the

revisions to which the product was manufactured

510 Verify that all PO requirements are met (quality notes customer

requirements etc)

511 The DQR stamp and date of acceptance will be affixed to all

accompanying documents with the delivered productsmaterials (Refer

Appendix A for Stamp Guideline)

512 The DQR need to 100 visual inspection for the following criteria as

bull Finishing (primer passivation anodize etc)

bull Surface roughness

bull Scratches Nicks gouges burrs etc

bull Circularity of holes

bull Identification method location and contents

bull Others such as thread damage mark-off sharp inside corner

radius etc

513 The DQR need to follow up past rejections

bull Rejections should be inspected 100 (every part should be

checked) on the next lot of parts delivered

bull Rejections from the previous inspection should be inspected

100 on the next lot of parts delivered

50responsibility

514 In the event of product final buyoff DQR that signed and stamped

the C of C shall not be the same person who conduct the inspection on

the final product prepare the C of C and any other supporting

documents If it happens any other DQR shall require signing and

stamping the C of C

515 DQR is required to conduct inspections after final assembly or surface

finish has been done and Pre-Delivery Inspection before panel

proceeds to staging andor delivery

516 In addition CTRM AC require delegated suppliers to

bull Shall maintain their QMS approval

bull Shall have a documented process detailing the requirements

for CTRM AC product verification delegation including the

establishment of process controls and monitoring for process

effectiveness

bull Current list of DQR personnel with ID stamp including the

associated scope of approval shall be provided annually basis

bull Provide CTRM AC notification within 48 hours of changes

affecting the delegation process (Example change of

authorized inspector change of manufacturing plant)

bull Notify CTRM AC within 48 hours of any major non-conformance

found

517 The supplier is responsible for assuring that the authorized DQR

personnel have prerequisites including but not limited to those listed

below sufficient to be able to perform their duties

bull Access to product-related documentation

bull Access to necessary facilities and equipment to be able to

perform DQR activities

bull Sufficient time allotted to adequately perform the associated

product verification activities

bull The authority to suspend the release of products until all open

issues associated with product being released are addressed

bull Documented and demonstrable proficiency and training

including appropriate product knowledge

518 The supplier shall retain the following records from DQR activity in

accordance with the CTRM AC contractual requirements

bull Records that DQR activity has been performed (eg

Delegated Product Release Verification Checklist)

bull Initial and recurrent qualification records for DQR personnel

bull Vision assessment record for DQR personnel

bull Records of product andor documentation non conformances

identified during the DQR process

50responsibility

61 Candidates shall be assigned to a function with authority to accept

or reject productsmaterials and services

62 Candidates

bull Must be employed by the supplier

bull Must report through the quality organization

bull Must adhere to all DQR requirements in SQR 001

bull Must have ability to read write and understand English

bull Must have experience knowledge and sufficient training in

inspectionacceptance techniques related to the type of

product produced for CTRM AC and shall be physically

capable of performing inspection activities

bull Must be familiar with customerrsquos drawing specifications and

requirements

63 Candidates must have completed successfully training in

bull AS EN9100

bull AS9102

64 The candidates are required to have

bull Experience and on job training at final inspection at least

12 months

bull Familiar with CTRM AC SQR 001

bull Have training in the working methods and familiar the

application of CTRM AC material and process specification

65 Candidates are required to have an annual eye examination per

the following requirements

bull Individuals shall be tested in at least one eye either

corrected or uncorrected

bull For near vision applicant shall be able to read Jaeger 2

(050 mil high) at distance of twelve inches or Snellen

1418 (2030)

bull Far vision must equal 2030 in at least one eye either

corrected or uncorrected

bull Color perception testing is required one time only

Candidates shall be capable of adequately distinguishing

and differentiating colors used in the method for which

certification is required the process being performed or

inspection activity

60requirements

70application

71 To apply for DQR the applicant shall submit

bull DQR Candidate Application through memo

bull Attached copy of candidates training records

bull Current Vision Examination Result

bull Copy of resume with working experience

bull Suppliers shall confirm their compliance by completing

Evaluation Checklist (As per Appendix B) for each DQR

Personnel

Email memo and the support documents to the attention of

nafisahnawasctrmcommy or farinasuhailactrmcommy

Supplier Quality Assurance (SQA)

CTRM AC Sdn Bhd

80training amp

evaluation

81 Training will be given by CTRM AC personnel as per DQR syllabus

On Job Training also must be completed by candidate and

recorded in supplier History Job Card

82 The DQR syllabus will include the following

bull Review of CTRM ACrsquos specifications procedures and

documentation requirements

bull Review of CTRM ACrsquos test material requirements

bull Shipping preparation documents (CofCTest Report)

83 DQR evaluation shall be performed by CTRM AC SQA during trial

inspection visits A variety of both complex and simple partsmaterials

shall be presented during these visits

84 If the candidate passed and met all the requirements as per table below

supplier shall then submit History Job Card with CTRM AC SQA Head

endorsement and Head of Vendor Management shall issue a certificate for

the respective candidate

85 Supplier will then issue DQR acceptance stamp as per Appendix A All

stamps must be traceable to the supplier and individual DQR No person

other than the individual assigned the stamp shall use the DQR Stamp

86 Refresher training by supplier shall be completed every three years at a

minimum and attendance shall be submitted to CTRM AC Failure to

successfully complete training will result in recall of the DQR stamp

Topic Requirements Objective Evidence

Training SQR-002

Delegated Quality

Representative ProgramComplete Training Record

On Job TrainingPerform inspection on min 100

parts (minimum 90 pass)History Job Card

91 Termination of a specific DQRs status can be subjected to one or more

of the following

bull Repeated failure to comply with DQR program

bull Intentional or repeated unauthorized release of material

bull Failure to maintain DQR duties and responsibilities as required

by CTRM AC

bull Transfer to job responsibilities outside of Quality scope

bull Termination of employment with the supplier

92 Termination of the DQR program at Supplier Termination of the

certified supplier status (De-Certification) will be based on the

following

bull Repeated failure to comply with DQR Program

bull Customer complaint more than 15 within a year

bull Red Supplier for 3 consecutive months for performance rating

bull Intentional or repeated unauthorized release of material

93 SCAR andor Supplier Score Card will be issued and concerned DQR

need to develop and present improvement plans to CTRM AC

94 The supplier will be notified of the cause for de-certification and will

be instructed to dispose stamps Subsequent shipments will be

subjected to CTRM AC incoming inspection

90termination

of

delegation

100Appendix A

GUIDELINE FOR DQR STAMP

EMPLOYEE STAMP

NO

EXAMPLE AC 001

SUPPLIER NAME

DQR ndash CTRM AC

1 cm

1 cm

110appendix B

DQR EVALUATION CHECKLIST

File Attachment
SQR 002 Rev NCpdf

Sheet1

ampPReg No479B-F

image1png

File Attachment
Form 479B Supplier Request for Change REV B xlsx

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART A (To be filled up by supplier)

DOCUMENT IDENTIFICATION

1) Supplier Name

2) Supplier Address

3) Supplier Representative

4) Contact Number

5) Supplier Email Address

IDENTIFICATION OF PRODUCT AFFECTED

6) Purchase Order Number 7) PO Item Number

8) Part Number 9) Quantity

10) BatchLot Number 11) Delivery Date

12) Part Number Description

13) Certificate of Conformity Number (optional)

DESCRIPTION OF NON COMFORMITY

14) Specification Requirement

15) Detailed of Non Conformity

CONTAINMENT ACTION (Required to respond within 24 hours)

16) To assist in containment of this problem please address these key questions and sign off below YES NO

a- Have you shipped or is there any suspect material in transit to CTRM before

b- Have you shipped to other customer for the affected part number

c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval

d- Do you have any suspect material currently in production that may exhibit this problem

e- Does this problem exist in similar CTRM part numbers

f- Has a sub-tier supplier contributed to this problem

g- Has any suspect material been drop shipped to a CTRM directed source

h- How has the problem affected the situation

i- Do you have any plan to perform inspection at customer site

17) Supplierrsquos Representative signature _________________ Name (please print)

Date

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)

18) Describe how this non-conforming material escaped your quality system i Direct ii Detection

iii Systemic

19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct

ii Detection

iii Systemic

CORRECTIVE ACTION

20) Describe the corrective action(s) taken to correct this escape

21) Describe the corrective action(s) taken to eliminate recurrence of this escape

22) Due date to complete by ______________________

SIGNATURES APPROVAL

24) Signature of Supplier Representative providing RCCA _______________________ Date_____________

Name (please print)

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART B (To be filled up by CTRM)

REVIEWER

25) Supplier Quality Engineer (SQE) _______________ Date _____________

26) Program Quality (PQ) __________________ Date _____________

27) Manufacturing Engineer (ME) ______________ Date _____________

28) Others ___________________ Date _____________

29) Others ___________________ Date _____________

30) Others ___________________ Date _____________

CHECKLIST PIC DATELINE STATUS REMARKS

31) Purgequarantine current stock of affected product

32) Conformed stock-coverage

33) Quantity delivered to customer

34) Submit notification to customer (within 24 hours)

35) Advice for replacement etc

36) Disposition of affected parts

37) Follow up NoE and verify corrective action

File Attachment
Form 542 - Supplier Notice of Escape (NoE)pdf

Compliance Matrix

COMPLIANCE MATRIX SQR 001 Rev C

image1emf

File Attachment
Compliance Matrix Formxlsx

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 4 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

APPENDIX B Supplier Notification Changes

APPENDIX C Document Retention and Storage Matrix

APPENDIX D Customerrsquos Applicable Requirements Matrix

ATTACHMENT CTRM AC Supplier Performance Rating

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 5 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

Table of Contents

10 Introduction 7

20 Quality Management Systems (AS9100 Clause 843) 7

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8

40 Communication Interaction (AS9100 Clause 843) 8

50 Right of Access (AS9100 Clause 843) 8

60 Approved Supplier List 8

70 Compliance to Contractual Requirements 9

80 Language 9

90 Code of Conduct 9

100 Protection of Proprietary Information 10

110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10

120 Notification of Company Changes (AS9100 Clause 843) 10

130 Environmental Health amp Safety (EHS) Compliance 11

140 Conflict Mineral 11

150 Documented Information Retention and Disposition (AS9100 Clause 843) 12

160 Obsolescence Notification 12

170 Calibration and Test Certification Requirement 13

180 Distributor Requirement 13

190 Manufacturer of Standard Parts 13

200 Quality Assurance Plan (QAP) 14

210 Counterfeit Part 14

220 Control of Subtier Suppliers 14

230 Delegation of Product Verification 15

240 Verification and Validation on Purchased Products 16

250 Test Specimens Requirement (AS9100 Clause 843) 16

260 Validation and Control of Special Processes 16

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16

280 First Article Inspection Report (FAI) 17

290 Engineering Query Notes EQN 17

300 Change Note CN 17

310 Stop Note 17

320 Design and Development Control (AS9100 Clause 843) 17

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18

340 Training and Staff Competencies (AS9100 Clause 843) 18

350 Shelf-Life Control 18

360 Packaging 19

370 Foreign Object Damage Debris (FOD) 19

380 Delivery 19

390 Release Documents 20

400 Monitoring Temperature and Humidity Control Material 21

410 Concession 21

420 Direct Shipment Requirement 21

430 Transfer of Work 22

440 Last Article Inspection (LAI) 20

450 Control of Non ndash Conforming Product 22

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 6 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE) 23

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23

480 Supplier Corrective Action Report (SCAR) 24

490 Verification and Validation Activities (AS9100 Clause 843) 24

500 Continual Improvement (CI) 24

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25

520 NADCAP Certification 25

530 Contingency Plans 25

540 Supplier Performance Rating 25

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 7 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

10 Introduction

11 The purpose of this document is to communicate the quality delivery and other general

requirements that CTRM AC expects from all of its suppliers This document details the

facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed

It will also be used as a standard for the development of existing relationships between

CTRM AC and its current approved supplier This document is not intended to replace any

agreements or specifications but serves as the minimum requirement upon which other

requirements and expectations are built

12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the

requirements of this SQR 001

13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM

ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements

14 Supplier shall comply by performing a documented gap analysis for each new revision of

SQR 001 and ensure gap closure within 60 days from the document publication date unless

otherwise notified by CTRM AC Request for any deviation shall be documented and

submitted to sqactrmcommy Only the SQA Head of Department may authorize any

deviations to the requirements included herein

15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section

20 Quality Management Systems (AS9100 Clause 843)

21 Suppliers shall maintain a Quality Management System suitable to the products and

services provided to CTRM AC QMS shall be certified by an IAQG accredited certification

body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows

Manufacturer AS9100

Stockist Distributor AS9120

Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation

Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403

22 Supplier will be required to provide objective evidence that demonstrates compliance with

the applicable QMS and SQR 001

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 8 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management

and controls of their processes that satisfies CTRM ACrsquos minimum requirements

24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special

processes recognized by CTRM AC the supplier or subtier shall gain and maintain the

PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)

31 In addition to the requirements contained in this document the following specific

requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel

32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein

33 These requirements must be flowed down and communicated to any sub-tier supplier in

the supply chain

40 Communication Interaction (AS9100 Clause 843)

The supplier shall appoint personnel with organizational authority as a principle to resolve any

issues related to supply chain Names and positions of these personnel of contacts shall be

communicated to CTRM AClsquos Buyer

50 Right of Access (AS9100 Clause 843)

Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented

information at any level of the supply chain

60 Approved Supplier List

CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers

must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers

are required to furnish CTRM AC with updated documents when necessary including current QMS

certification and customerrsquos approval (eg Airbus Spirit UTAS etc)

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 9 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

70 Compliance to Contractual Requirements

71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)

products and services

methods processes and equipment

the release of products and services

72 The supplier shall adhere to comply with all contract (eg engineering drawing

specification SQR 001 SoW purchase order) requirements The supplier shall review

CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge

acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days

73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the

requirements Any discrepancies or queries shall be resolved before the order or contract

is accepted Amendments to orders or contracts shall be formally reviewed Records of

contract review shall be maintained and documented

74 Supplier shall only accept agreements and instruction in writing (eg PO drawing

specification) Verbal agreementsinstruction and email are not acceptable as approval and

authorization

75 When the supplier uses sub-tier sources to perform work on products andor services for

CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and

quality requirements contained in CTRM ACrsquos contract

80 Language

The supplier shall ensure all written and oral communication must be in English as well as

supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the

item in a readable condition Any other methods of correction is not acceptable

90 Code of Conduct

The supplier must comply with all national and other applicable laws and regulations relating to the

respective country of operation This includes ensuring that business transactions with CTRM AC

are fully reported recorded ensuring that their employees are aware and properly trained to comply

with the requirements CTRM AC expects its suppliers to make proper provision for the health

safety and welfare of its people visitors contractors customers and those in the community who

may be affected by their activities

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

100 Protection of Proprietary Information

Any information received by the supplier from CTRM AC must be kept confidential and never be

disclosed to any third party without the prior written consent of CTRM AC The proprietary

information can include but is not restricted to all versions of electronic data drawings and

documentation tooling and materials The supplier shall not under any circumstances make a

direct approach to CTRM ACrsquos customers in relation to agreed business dealings

110 Digital Product Definition (DPD) Model Based Product Definition (MBD)

111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP

server Data will be dispatched together with Engineering Dispatch Note (EDN) for the

receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the

sender as mentioned within the EDN form

112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for

Suppliers and flow down the requirements of applicable document to their subtier when

data sets and data set derivatives are used based on workpackage reward by CTRM AC

Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of

data for production

113 The supplier shall develop and maintain comprehensive documented DPD MBD

processes andor procedures that assure integrity of the product engineering andor tooling

and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process

improvement

114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

120 Notification of Company Changes (AS9100 Clause 843)

121 The supplier shall notify CTRM AC a written statement of any changes to processes

products or services that would affect the product andor service supplied including

change in top management ownership company name manufacturing facility location

quality approvals changes in product andor process changes of subtiers and etc

122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification

registration suspension expiration accreditation status or major audit findings) within

48 hours of receiving notification of the change or finding Written notification shall be

submitted to sqactrmcommy and to the appropriate buyer

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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123 Any changes as per Appendix B Supplier Notification Changes Process may require

CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior

communication agreement from CTRM AC

The changes must be preceded by a completed Form 479 with details of affected CTRM

AC part numbers and submitted to sqactrmcommy

130 Environmental Health amp Safety (EHS) Compliance

131 The supplier shall comply with the Health and Safety Policy (accordance with

OHSAS18001 or ISO 45001) and implement an Environmental Management System

(EMS) based on ISO 14001 or any other similar standard to manage the environmental

issues related to its activities

132 The Supplier shall be responsible for and comply with all importer obligations and

requirements (European or other) applicable in connection with substances contained in

the product to be delivered to CTRM AC

133 Products or parts supplied shall not contain any product material or substance prohibited

by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM

AC is informed of presence in the product of substances to ensure a high level of protection

of human health and the environment from chemical substances

140 Conflict Mineral

Supplier shall provide CTRM AC with a written certification in the case of the presence of any

ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and

the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform

and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-

Frank Wall Street Reform and Consumer Protection Act are

Coltan for tantalum

Cassiterite for tin

Wolframite for tungsten

Gold

Any other derivatives or any other mineral or its derivatives determined by the Secretary of State

to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers

are recommended to include a statement of compliance on Certificates of Conformance delivered

to CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

150 Documented Information Retention and Disposition (AS9100 Clause 843)

151 The supplier shall retain all quality records in hard copy film media or electronic data for a

minimum of ten (10) years after purchase order completion Quality records include but

are not limited to First Article Reports Work Orders Inspection Criteria Test and

Inspection Results Nonconforming Material Documentation and Certifications

152 CTRM AC requires records to be retained in accordance with EN9130 or customer

requirements specified in APPENDIX C Document Retention and Storage Matrix

153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available

for all quality data andor approved design data In case of termination of contract or

bankruptcy between CTRM AC and the supplier the archives shall remain accessible to

CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC

154 At the expiration of the retention period the supplier shall obtain a written permission

authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in

accordance with CTRM ACrsquos disposition

155 Correction to documents shall be recorded dated and traceable to the originator making

the changes All amendments shall be made by a striking through the original text using

black permanent ink in such a way as to leave the original text legible A stamp signature

and date shall be placed adjacent to that amendment

160 Obsolescence Notification

The supplier shall be responsible for managing obsolescence over the entire period of the contract

and notwithstanding any obsolescence issues or problems the supplier remains responsible for

complying all performance and other requirements of the contract The supplier shall inform CTRM

AC of all the items that will become obsolete within the next twelve months The notification must

be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the

appropriate buyer The notification shall include

CTRM AC part number

Part No Details

Reason for part discontinuation

Last time buy date

Last ship date

EquivalentAlternate material if available

Stability of ongoing supply based on minimum two (2) years future supply is required

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

170 Calibration and Test Certification Requirement

171 Where calibration and test certification are issued by supplier or their subtier information

shall include the following as a minimum

Name of Calibration Testing Organisation

Certificate Serial Number

Date of calibration Testing

Description of the equipment

Equipment identification number

Result of calibration Testing

MasterStandard used

172 Calibration Testing certificate shall clearly state measurements traceability to National or

International standard and shall be signed by the supplierrsquos responsible person

180 Distributor Requirement

181 Supplier shall ensure

only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)

supplied only from EN9120 certified distributors

authorized distributor by the Original Equipment Manufacturer (OEM)

where intermediary distributor are involved shall clearly traceable and identified

Customerrsquos Approved Source

182 Distributor is not authorized to altermodify the products in any ways With each shipment

the distributor shall send its own certificate of conformance (C of C) additional to

manufacturerrsquos C of C

183 Distributor will be responsible for the quality of all products purchased from the

manufacturers and must define the necessary actions to be taken when dealing with the

manufacturers that do not comply with the requirements The distributor shall also prevent

the purchase of counterfeitsuspect unapproved product

190 Manufacturer of Standard Parts

Manufacturer of parts for which the design manufacturing inspection data and marking

requirements necessary to demonstrate conformity of the part are in the public domain and

published or established as part of officially recognized standards (eg AS MS MIL and NAS)

The parts are delivered with at least a C of C unless contractually stipulated otherwise

Furthermore the documentation shall be delivered according to the standard for the component

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

200 Quality Assurance Plan (QAP)

This clause is applicable to the subcontracted productsservices

For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)

this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes

of the quality management system and the resources to be applied to comply with requirements

applicable to the workpackage and contract Any deviations from these requirements shall be

reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC

Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all

items to be supplied (including part numbers and description)

210 Counterfeit Part

211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)

212 Supplier and all members in their supply chain including distributors shall comply with the

requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic

Component where applicable Suppliers shall purchase material directly from original

equipment manufacturers (OEM) original component manufacturers (OCM) or their

authorized distributors

213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier

shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if

supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure

timely notification to CTRM ACrsquos customer

214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any

testing or validation necessitated by the installation of authentic parts after counterfeit parts

have been replaced The supplier bears responsibility for procuring authentic parts or items

from its subcontractors and shall ensure that such subcontractors comply with these

requirements

220 Control of Subtier Suppliers

221 The supplier shall be responsible for the quality of all products purchased from suppliers

including customer-designated sources The supplier shall effectively evaluate select

monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including

distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC

upon request List shall include at minimum

Name of Supplier

Address

3rd party Approval (Customer CB )

Part Description Specification Special Process amp NADCAP

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause

843)

223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its

customer reserve the right of entry to subtierrsquos facilities

224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure

requirements contained in this SQR 001 are met Subtier control can include

Ensure supplierrsquos subtier accreditation certificates are current including NADCAP

Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications

Inspection and periodic audit at the subtierrsquos premises

Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation

225 Design responsible supplier shall have a comprehensive special process management

program in place for the special processes The program shall include maintaining a list of

qualified special process suppliers along with their NADCAP approval status If special

process suppliers do not hold NADCAP certification design responsible supplier shall

maintain an appropriate oversight of internal and supplier processes including but not

limited to onsite special process audits periodic testing of product and other means to

validate product integrity

Note Design Responsible Supplier supplier of products defined by a designdrawing

proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements

230 Delegation of Product Verification

231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement

for delegation shall be defined and maintain the delegation list Delegation verification

activity is a process whereby a supplier has been delegated the authority to act on behalf

of the delegating organization to verify and release productsservices Supplier shall notify

CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or

AS13001 where appropriate

232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)

Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify

and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

240 Verification and Validation on Purchased Products

241 Suppliers shall comply control perform and document all applicable test inspection and

verification activities (including production process verification) required to deliver

conforming product (AS9100 Clause 843)

242 For raw material acceptance test report shall 100 checked against applicable

specification Supplier shall ensure raw material is procured to the latest revision unless

requested by engineering

243 Supplier shall periodically validate test reports for raw material accepted on the basis of

test reports That validation shall be accomplished by supplier or other independent party

through periodic scheduled tests of the raw material samples Supplier shall retain test

reports provided by the raw material supplier as well as suppliers validation test results

as quality records traceable to the conformance of goods

250 Test Specimens Requirement (AS9100 Clause 843)

The supplier is required to provide test specimens for design approval inspectionverification

investigation or auditing upon request by CTRM AC

260 Validation and Control of Special Processes

The supplier is required to validate and control all special processes and shall maintain evidence

that supports the ability of the processes to achieve the specified results Validation includes but is

not limited to defined process criteria approved and trained personnel approved equipment

specific methods or procedures specified by the design authority retention of records test reports

and re-validation plans CTRM AC reserves the right to verify or validate by the special processes

that are used on CTRM ACrsquos parts or products

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)

271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply

to ISO 10012 or ISO 17025 or ANSINCSLZ5403

272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the

supplier is aware where IMampTE which have been used for final acceptance are found to be

out of calibration by an amount greater than 25 of the product tolerance when product

tolerance is known or when measured error of the measuring equipment is greater than

two times the calibration tolerance when product tolerance is not known

273 These conditions require documented review of impact on quality and notification to CTRM

AC if it is suspected that shipped part may have been accepted by the suspect IMampTE

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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280 First Article Inspection Report (FAI)

281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new

part representative of the first production run to verify that all dimensions futures and

product attributes comply with the specified requirements

282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI

by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC

However the documents shall be made available to CTRM AC upon request

283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers

Supplier shall be responsible of the review and approval of subtierrsquos FAIR

284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite

at the supplier premises FAI does not apply to standard catalogue hardware parts and raw

materials

290 Engineering Query Notes EQN

The supplier shall use Form 045 for any design queries that the supplier may encounter The

supplier shall register and track each EQN issued and replied

300 Change Note CN

In the event there is modification required to the design process or etc CTRM AC will notify

supplier using Form 191 in order for the supplier to review the changes and its impact

310 Stop Note

If for any reason CTRM AC requires the supplier to cease working on a particular part or operation

Form 138 will be issued

320 Design and Development Control (AS9100 Clause 843)

When design responsible the supplier shall have design and development procedure that defines

a process for identifying recording verifying validating and approving design changes The review

of design and development changes includes an evaluation of the effect of the changes on

constituent parts and delivered product Records are maintained to show the results of the review

and any necessary actions identified during the review

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)

For in-process and final inspection the supplier shall perform 100 inspection for all

characteristics unless reduced inspection through statistical techniques has been approved in

writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control

(SPC) techniques the supplier

Shall submit a written inspection sampling procedure for approval Written Inspection

Procedure shall include adequate description of the sampling plans frequencies

acceptance levels etc Written instructions must also contain provisions for tightened and

reduced sampling plans based on inspection results

Shall be in compliance with the requirements of AS 13002 or internationally recognized

Standard

340 Training and Staff Competencies (AS9100 Clause 843)

341 The supplier shall itrsquos ensure employees competence including any required qualifications

342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment

are performed by skilled and trained staff including temporary staff and contract staff

343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and

experienced to deliver the assigned work and shall maintain associated competencies A

cross reference list of critical skills by product or activity shall be implemented and updated

344 Final test inspection and release shall be carried out by operators authorized by the

supplierrsquos quality department

345 If special processes are carried out (NDT tests Welding Painting) operators shall be

certified qualified in accordance with requirements established on drawings specifications

and contract or purchase order These provisions also apply to sub-tier suppliers

346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)

Their contribution to product or service conformity

Their contribution to product safety

The importance of ethical behavior

347 Eye Test is applicable to personnel conducting product verification inspection that require

visual acuity

350 Shelf-Life Control

351 With each delivery of materials or products that have a limited or specified shelf life the

supplier shall provide data that shows the manufacture date expiration date or shelf life

lot or batch number applicable special handling and storage requirements The supplier

shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life

remaining upon received at CTRM AC unless authorized by CTRM AC

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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352 The supplier shall identify the material and the Certificate of Conformance with the date of

expiration including out-times requirements (if applicable) Dates on certification should be

in the format of DDMMYYYY or format the month spelled out for example January 01

2018

360 Packaging

361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they

deliver in good condition optimal protection and free from damage ndash commensurate with

the mode of transport air land and sea Packaging of the productsparts shall be

accomplished in such a manner as to prevent physical damage to or degradation of the

packed products during delivery to the shipping destination It shall be the prerogative of

CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection

362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data

Sheet (SDS) developed in accordance with the requirements of the Occupational Safety

and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every

delivery of the hazardous chemical to CTRM AC Packaging and label must be in

compliance with the GHS (Globally Harmonized System of Classification and Labelling of

Chemicals)

370 Foreign Object Damage Debris (FOD)

The supplier shall document and implement a program for the prevention detection and removal

of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier

shall establish FOD prevention program and flow down the requirements of applicable document

to their subtier

380 Delivery

381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the

purchase order on or no earlier than three (3) business days before the delivery date

specified In the event of early delivery CTRM AC may at its discretion either to accept

delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the

contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of

+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be

allowed by CTRM AC

382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)

supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately

on the reason for the delay and provide a recovery schedule

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date

390 Release Documents

391 Release documentation shall be furnished with each shipment according to the following

list

Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)

Inspection records eg Dimensional Report if required

Material Test Reports (Raw Material example chemical prepreg core)

Concession if applicable and accepted by CTRM AC

Material Safety Data Sheet (MSDS) if applicable

Job Card if required

FAI Report if required

392 Delivery documents shall be written in English

393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain

the following as a minimum where applicable

Supplier C of C unique number

CTRM ACrsquos purchase order Manufacturerrsquos name amp address

Part number description seriallot batch number quantity

Drawing specification with revision number

Date of manufacture expiration (if applicable)

Signature of authorized representative and date (signature electronic signature stamp etc)

Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications

394 Supplier shall maintain a list of authorized signatures for the product release with

Name

Function

Signature (may be replaced by stamp)

A list of authorized signatures shall be provided to CTRM AC annually or upon request

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

400 Monitoring Temperature and Humidity Control Material

401 Supplier shall ensure all temperature recorders are in good working condition throughout

the delivery to CTRM AC The temperature recorders shall be used to check the

temperature during transportation including intermediate transports and storages

402 For air freight shipments supplier is responsible to ensure the temperature setting on

freezer container is at -24degC before release to forwarder In order to maintain temperature

throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier

must not put the temperature recorder nearby the dry ice to ensure temperature recorder

will capture materialrsquos reading instead of dry ice

403 Supplier shall pack load and count the temperature recorder before pick up by the

appointed forwarder to ensure quantity shipped as per requirements Temperature

recorder quantity per container required is minimum 2 and maximum is 4

410 Concession

No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by

CTRM AC supplier have to ensure only completed application with sufficient data and correct

format submitted otherwise CTRM AC will not entertain the concession and return back for

amendment or total rejection

420 Direct Shipment Requirement

This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct

shipment unless approval granted by CTRM AC The supplier shall

Direct ship the article

Comply any special customer requirements that are accepted by CTRM AC

Maintain evidence of direct shipment authorization granted by CTRM AC

Maintain evidence of direct shipments made on behalf of CTRM AC

Provide with the shipment a signed direct ship declaration

Provide with the shipment a signedstamped statement of conformance (C of C) certifying

that the article conforms to approved data

Provide with the shipment traceability to CTRM ACrsquos customer purchase request

TOTAL QUANTITY OF ROLLS

PER CONTAINER

QUANTITY OF TEMPERATURE

RECORDER REQUIRED

1-9 2

More than 10 4

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

430 Transfer of Work

431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written

approval from CTRM AC including changing route after FAI When transfer approval is

granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer

is utilized The supplier shall ensure that sub-contractors are evaluated and selected on

their ability to comply with the specified requirements A list of approved subcontractorssub

tiers shall be maintained

432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos

supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall

notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer

433 An action plan shall be defined and implemented by the supplier This plan shall address

at least the following activities

Identification of key competencies

Risk analysis

Transfer plan

Validation

Delivery continuity

Safety inventory

434 The supplier is responsible for the quality of product delivered by their sub-contractors and

shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance

that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its

subcontractorssub tiers that may have impact on the product

440 Last Article Inspection (LAI)

In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)

upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC

450 Control of Non ndash Conforming Product

451 The supplier shall notify CTRM AC of nonconforming processes products or services and

obtain CTRM AC approval for disposition (AS9100 Clause 843)

452 The supplier shall ensure that products which do not conform to product requirement are

identified and controlled to prevent its unintended use or delivery The controls and related

responsibilities and authorities for dealing with non-conforming product shall be defined in

a documented procedure including recall method Nonconforming products that are

received by CTRM AC will be processed using the nonconforming procedure In addition

nonconforming products may be returned to the supplier at supplierrsquos expense

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE)

461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to

exist or suspected to exist on the product already delivered to CTRM AC that may affect

the reliability or safety

462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and

the appropriate buyer

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)

471 Form 297 will be issued to the supplier as a result of but not limited to documentation

issue lateearly delivery communication shortage and defect Form 004 will be issued to

suppliers on any quality discrepancies encountered during Incoming Quality Inspection

Suppliers are responsible to note for replacementreworkedGDR part in their C of C

Invoice etc (where applicable)

472 Containment action shall be completed and submitted to CTRM AC within 24 hours The

supplier is required to respond to the GDRSDR within seven (7) working days indicating

their agreement to the recommended disposition and corrective action to be taken

473 If supplier requires parts to be return the supplier shall provide Courier Account Number

and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort

to immediately expedite the delivery for replacement upon rework completion

474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5

working days Supplier shall make every effort to immediately expedite the delivery for

replacement of new part ahead from normal lead time

475 If you fail to provide authorization on parts disposition between 48 hours at normal

circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM

AC then will issue a debit note to you which shall be deducted from the next payment to

avoid defect part held in CTRM AC without disposition

476 Should there in any circumstances that required parts to be rework to avoid line stop and

protect end customer interest CTRM AC shall proceed the rework internally or externally

and issue a debit note to you which shall be deducted from the next payment

477 Supplier shall have documented process in place that 100 inspection to be performed on

the deviated characteristic for the minimum next three (3) shipments after implementation

of the corrective action to ensure detected non-conformance has been eliminated CTRM

AC reserves the right to review the verification record at the supplierrsquos site or have the data

submitted to CTRM AC for review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 24 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

480 Supplier Corrective Action Report (SCAR)

The SCAR process shall be initiated whenever a condition warrants an investigation to determine

if corrective or preventive action is required by the supplier Corrective or preventive actions

requests shall be documented using Form 329 and processed electronically or via hard copy in

accordance with this document

The supplier shall document all actions to rectify the nonconformity including utilizing 8D or

AS13000 methodology upon request

490 Verification and Validation Activities (AS9100 Clause 843)

CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These

activities may include but not limited to

Inspection and audit at supplierrsquos premises

Witness verify FAI Part

Supplier conformity to requirements specified in this document

Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment

Conformity of product or processes to specified requirements

Implementation of any corrective action required

inspection of products or verification of services

Validation includes but not limited to define process criteria approved and trained

personnel approved equipment specific methods or procedure test reports etc

500 Continual Improvement (CI)

The Supplier shall define deploy and maintain during the life of the Contract a process to perform

risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in

accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC

upon request

The supplier shall have a Control Plan that takes into account the output from the FMEA and defines

all methods used for process monitoring and control of special process characteristics

The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP

(Supply Chain and Quality Improvement Programmer) or any other tools

When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning

and Production Part Approval Process) in accordance with EN9145

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 25 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)

511 The supplier shall comply with all special requirements critical items or key characteristics

512 The supplier shall establish implement and maintain appropriate methods to control critical

items including process controls andor inspections where key characteristics have been

identified in the engineering documentation The supplier shall formalize and record actions

implemented in order to reduce mitigate or monitor critical risk On request these actions

should be reviewed with CTRM AC The supplier shall manage its Product Key

Characteristics and process Key Characteristics (if any) in line with EN9103

Note Critical Risk is defined as a process having significant effect on quality product and

delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used

to identify Key Process Characteristics

520 NADCAP Certification

When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain

NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan

530 Contingency Plans

Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain

continuity of quality product delivery in the event of an emergency These plans are to be made

available upon request by CTRM AC

Emergencies may include but not limited to natural or human disasters utility interruptions labor

shortages raw material or sub-component shortages cyber-attacks key tooling or equipment

failures and field returns Contingency plans shall consider communication methods and contacts

necessary to facilitate a timeliness exchange between the supplier and CTRM AC

540 Supplier Performance Rating

Details and explanation on the Supplier Performance Rating please refer to the attachment

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

21 ndash 25

31 ndash 33

40

50

60

71 ndash 75

80

90

100

110 ndash 114 NA NA NA NA

121 ndash 123

131 ndash 133 NA

140 NA

150 ndash 155

160 NA

171 ndash 172

181

182 ndash 183 NA NA NA NA

190 NA NA NA

200 NA NA NA

211 ndash 214 NA

221 - 223

224 NA

225 NA NA NA NA

227 NA NA NA NA

231 ndash 232 NA NA NA

241 ndash 243 NA

250

260 NA

270

281 ndash 284 NA NA

310 NA NA

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

320 NA NA

330 NA

341 ndash 347

351 ndash 352 NA

361 - 362

370

381 ndash 383

391 ndash 394

401 ndash 403 NA NA NA

410 NA NA

420 NA

430 ndash 434 NA

440 NA NA

451 ndash 452

46 1 ndash 462

471 ndash 473

480

490

500

511- 513

520

530

Remark - Supplier shall comply

NA - Not Applicable

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

APPENDIX B Supplier Notification Changes

The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order

This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Manufacturing Plant Environmental

Conditions

Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products

Yes

Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity

Yes

Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)

No

Manufacturing Processes Equipment

amp Tooling

Change of production line layouts Example physically moving a packaging machine

No

Shift changes No

Maintenance of work standards Preventive Maintenance No

Change of production method Yes

Adding deleting changing to from automated manufacturing processes

Yes

Addition modification repair transfer or jigs tools or fixtures Yes

Changes to processing conditions or methods Yes

Lapse in production for two years or more Yes

Adding new equipment that will be used to manufacture CTRM ACrsquos product

Yes

Materials Supply Base

Change or addition of subtier supplier for critical material controlled and special process

Yes

Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing

Yes

Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year

Yes

Inspection Calibrated Devices

Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios

No

Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes

Yes

Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment

Yes

Packaging Changes to packaging No

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Warehouse conditions

Physical location change of warehouse storage area Yes

Certification Approval Any certification andor customer approval that expired revoked or discontinue

Yes

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX C Document Retention and Storage Matrix

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

1 ADS

CASA-1033

Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)

All the documents and certification of the product

Shall be retain during the operational life of the product +3 years

FAI and Qualification Reports

CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration

2 Spirit US MAA1-10042-1

Shall be retained in accordance with customer and regulatory requirements

FAI and quality records of the product

3 Airbus A10010 amp A10010

Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration

4 Airbus Helicopters

ER070 16-01

Annex 6 is a guideline to identify the records to be retained archived and for which duration

5 GKN DE QSV0034

Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years

All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)

6 COLLINS AEROSPACE

ASQR-01

As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts

Retention periods for retained documented information needed to provide evidence of conformance

7 KAL SQAR-BQF-002

Min 11 years from the end of contract

Quality records traceable to the conformance of product part numbers

11 years past final delivery of the last product

FAI Records Note Any disposal of records shall notify KAL

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

8 SPIRIT SUBANG

SAA-ALL-QU-SC-ALL-

011

Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130

All quality records

Applicable to Boeing Program Min 10 years from the date of shipment

Quality Assurance Record

10 years from manufacturing date of the last parts produced Process

Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal

9 SPIRIT EUROPE

AERO-ALL-QU-SC-ALL-

125

10 years after final payment Financial Quality amp Production Data

10 years past final delivery of the last Product covered by FAI

First Article Inspection Report (FAI)

The life of the aircraft plus six (6) years

Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER QUALITY REQUIREMENTS

AP2190 -

General Requirements for Aerostructure

amp Material Suppliers - Amendment of

Issue C

Airbus Supplier Requirements (ASR)

A1500 - General

A1502 - Plan and Manage

A1503 - Design and Develope

A1504 - Make

A1505 - Buy

A1506 - Deliver

A1506 - Customer Support

Copy is available at

httpsw3airbuscomCRSGN60Procure

menteSitesASRhtmlindexhtml

CASA 1033 - Quality Requirements For

Suppliers

CASA 1033-01 - Specific A-2

Requirements for Subcontractors

Requirement Level A-2 of EADS-Casa

EP 06-12 -GFRS - General Requirements

for Suppliers

ER 070 06-01 - GFRS - General

Requirements for Suppliers Quality

Assurance General Requirements

AERO-ALL-QU-SC-ALL-125

SPIRIT Aerosystems Limited Quality

Requirements for Suppliers

MAA1-10042 ndash1 Supplier Quality

Assurance Manual (Spirit US)

SAA-ALL-QU-SC-ALL-011 Quality

Requirements for Suppliers

SQA01 - Quality Requirements for

Suppliers

Copy is available at

httpswwwgkncowescoukstoreaspf=

generalQUALITY

Quality Contract Clauses available on

the GKN Data Store web site

wwwgkncowescouk under Quality

Documents

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Copy is available at

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

or

httpmaterielgoodrichcom

QRS 000 - Quality Requirements for

Suppliers

REQUIREMENT TO GAIN amp MAINTAINED

ISO 14001 - ENVIRONMENTAL MANAGEMENT

STANDARD

OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY

STANDARD

ISO 14001 - Environmental Management

Systems

or similar standard

ISO 14001 - Environmental Management

Systems

Recommended

ISO 14001 - Environmental Management

Systems

OHSAS18001 - Occupational Health

and Safety System

ISO 14001 - Environmental Management

Systems

NOTIFICATION OF ESCAPE (NOE)

Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day

Whithin 24 hours by

ASQR-01 Form 6 Immediately without delay

CHANGES OF QMS (Including NADCAP)

Supplier shall notify Immediately in writing notification Immediately Immediately

Within 48 hours of

receiving notification of the change or

finding

Within 7 days

TRANSFER OF WORK (SOURCE CHANGE)

Supplier shall notify customer in writing and transition shall

be made after formal written approval from customer

All transfer of work packages shall be in

accordance with AP5176

Transfer of Work according to ER070 06-

37

6 month in advance

SPECIAL PROCESS

Subcontracting supplier including Special Process shall use

customer and end customer approved source

Special Process shall gain and maintain PRI NADCAP and

CustomerEnd Customer Approved

For Boeing Package supplier shall review

Special Process Requirements periodically

for D1-4426

For Airbus Package AP5270 amp

ME0721033

Following Special process shall be

NADCAP accredited

- Chemical Processing

- Coatings

- Heat Treating

- Materials Testing Lab

- Nonconventional

- Machining and Surface Enhancement

-NDT

-Welding

The Aerostructures Qualified Supplier

Document (QSD) lists processes that

require Aerostructures approval per RPS

1000-2 Controlled Processes and

Materials Nadcap accreditation is required

for all Nadcap covered processes per

ASQR-01

Suppliers or subcontractors may only

perform those controlled processes for

which the supplier is listed in the QSD Use

of QSD listed sources does not relieve the

suppliers responsibility for the quality of

purchased materials and services

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER S APPROVED SUPPLIER LIST LINK

APPROVED SPECIAL PROCESS LIST

Supplier Reference

httpswwwairbuscombe-an-airbus-

supplierhtml

CSPL - Certified Special Processes List

CSPL is the oficial source of certified

suppliersspecial processes couples

Available through portal COMPASS at

httpscompasscasaeadsnetirjportal

Certified special

processes list (CSPL) will be regulated by

the specification CASA-1400 - Industrial

Qualification and Processes Certification

Airbus Helicopter Couple List

Provided directly by Spirit

Boeing Program

Approved Process Sources D1-4426

Airbus Program

httpswwwairbuscombe-an-airbus-

supplierhtml

Copy is Available at

GKN Aerospace Services Data Store -

Login

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

APPROVED SUPPLIER LIST

Special Process Suppliers

Provided directly by KAL

Boeing Approved Process Sources D1-

4426

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Qualified Supplier Document (QSD)

httpmaterielgoodrichcom

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

Provided directly by SONACA

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Airbus Defence amp Space SAU

Approved Suppliers Catalog

METALLIC RAW MATERIAL REQUIREMENT

The supplier may only procure metallic raw

materials from a company or customer

approved stockist

APPROVED SUPPLIER LIST

GKN - Cowes Approved Material Mills

Available at

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

Refer SQA01 if metallic raw material is

unavailable from a GKN approved Material

Mill for alternate source

The supplier may only procure metallic raw

materials from approved list of Qualified

Distributor List (QDL)

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

RAW MATERIAL CERTIFICATION REQUIREMENT

Shall ensure that raw material is procured

to the latest revision of the specification

unless otherwise requested by the

Engineering definition

Raw material certification for material or

parts shall reflect the form and size of the

raw material as originally manufactured by

the raw material producer

Certification shall show clear traceability to

the manufacturer of the raw material

including ingot source all processing heat

treatment chemical processing and

inspections as required by applicable raw

material specification requirements

Where material is sourced via a number of

stockists then the traceability through all

stockist movement is required

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT

The supplier shall flow down the requirements of this

document to their subcontractors when Data Sets and Data

Set Derivatives are used

MAA1-10009-1 - Quality Assurance

Standard for Digital Product Definition at

Spirit Aerosystems Inc Suppliers

Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality

Requirements Aerostructures Addendum

COORDINATE MEASUREMENT SYSTEMS (CMS)

REQUIRED NADCAP MampI ACCREDIATATION

AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS

Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work

package that supplier are supplying

INFO Boeing Change from Mandate to Optional to

become NADCAP MampI due to lack participant Refer below

letter

Mandatory as per Supplier Nadcap

Accreditation March 2017

Document Related NADCAP can be found

at

httpswwwairbuscombe-an-airbus-

supplierhtml

Mandatory as per TEIMS-MM-171102-02

Nov 2017

Deadline MampI Accreditation is January

2019

MAA1-10009-1 - Quality Assurance

Standard for Digital Product

Definition at Spirit AeroSystems Inc

Suppliers

CUSTOMER QPL

Supplier Reference

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Suppliers must use subcontractors for

controlled processors that are in the QSD

Nadcap accreditation is required for all

controlled processes where applicable

QUALITY ASSURANCE PLAN

Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005

PURCHASE ORDER (PO) ENDORSEMENT

INFORMATION BY SUPPLIER TO SUBCONTRACTORS

Supplier shall

Specific requirement for Shelf life Products

(ldquopre-pregsrdquo and film adhesives)

Each batch of cooled materials will be

monitored checked by appropriated

thermo recorders from the place of

material manufacturing to the final

destination of use of the product including

intermediate transports and storages This

requirement is mandatory

Supplier will systematically specify above

thermo recorders range in their PO and

analyse the records according to the

storage specifications and product

associated standards of each material

Applicable To Suppliers To

Subcontractors

This Order Is In Furtherance Of A

(Annotate Customer Appropriately EG

Airbus Boeing Etc) Order Through Spirit

Aerosystems (Europe) Limited And Is

Subject To The Quality Requirements Of

Both Parties

Applicable to KAL Boeing Program

Supplier shall assure that D1-4426

Appendix D Requirement are specified on

their PO when supplier has subcontractor

for special process or product including

Special process

Applicable to POs issued for Member-

designed products

Pos issued for Member Designed

Products shall include the statement For

UTAS End Use

FAI

M20228 - First Article Inspection for

Suppliers

AS9102 - Aerospace First Article

Inspection Requirement

CASA 1073 - First Article Inspection

AS9102 - Aerospace First Article

Inspection Requirement

ER070 06-11 - Acceptance of the First

Production Article of a procured item

AS9102 - Aerospace First Article

Inspection Requirement

MAA1-10042-2- First Article Inspection

Form Completion

PRO 3331 - First Article Inspection -

Malaysia

AS9102 - Aerospace First Article

Inspection Requirement

SQA01 - Quality Requirements for

Suppliers

GKN FAIR Guidelines for suppliers

SQA01 Guidance Material FAI Review

AS9102 - Aerospace First Article

Inspection Requirement

Available at

wwwgkncowescouk

ASGSQR-001 - First Article Inspection

Requiremets

AS9102 - Aerospace First Article

Inspection Requirement

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Available at

httpmaterielgoodrichcom

In Addition to the AS9102 FAI Must Also

Be Performed When A Purchase Order

Change Affects The Part Including

Configuration Control Sheet Changes

The Distributor is required to flow down all

UTAS FAI requirements to the

manufacturer If the manufacturer

completed the FAI to the ASGUTAS

engineering documents and part number

the distributor can use this to fulfill the FAI

requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

FOD

Supplier shall havecomply to

In accordance with suppliers Foreign

Object Prevention Requirement

CASA-1451-50-FT - FOD Prevention

Program

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defences Organizations

APPENDIX 4 SQAR-BQF-002

Requirement of FOD Prevention

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

To include cleanliness of manufacturing

processes and residual magnetism as

additional program elements

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

CONTROL OF COUNTERFEIT PART

Supplier shall prevent and mitigate the use counterfeit parts

in accordance with

As per ADS MEMOASEN9100

AS5553 for Electronics

AS5553 for electronic components

AS6174 for non-electronic product

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

AS5553 for electronic components

AS6174 for non-electronic product

SUPPLY CHAIN RISK MANAGEMENT

Shall implement accordance to

ARP9134 - Suppy Chain Risk

Management

ARP9134 - Suppy Chain Risk

Management

RELEASE DOCUMENTS (CoC)

When a supplier has been issued a Letter

of Authority from SpiritSPIRIT000 shall be

stated as the Customer ApprovalAuthority

and Referenced on the COC

S700 PARTS or 275 PARTS

S700 Or 275 Parts Are Not Industry

Standards Final Inspection amp Complete

FAIR Per AS9102 are required

Suppliers of Aerostructures Standard Parts

(S700) that require processing to RPS 1-

000-2 Controlled Processess and

materials must use sources listed in the

QSD for Controlled Processes

DISTRIBUTOR REQUIREMENT

Distributor Stockist Shall Ensure That All

Material Products (Defined As Materials

Semi-Finished ProductsStandard Parts

And Specified Parts) Delivered To The

Purchase Are

bullPurchased From Airbus Approved Sources

bullQualified By Airbus bullDefined In The Joint Contract With Airbus

AGS amp Material Distributors Shall Carry

Out Periodical Verification Of Fasteners amp

Materials Against The ManufacturerS

MechanicalChemical Test Certification

AGS Distributor Must Also Carry Out

Dimensional Checks On Supply Parts

All Distributors of Metals Electronics and

Hardware in the supply chain shall be on

the UTC QDL

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

EYE EXAMINATION

All employees engaged in inspection tasks

on the companys products shall have eye

sight assessments (not exceeding 2

yearly) in accordance with the relevant

nationalinternational standard in force at

the time

Supplier shall have a process for on-going

verification of visual acuity and color vision

for individuals performing product

inspection

LABORATORY APPROVAL LIST

Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal

DELEGATION OF PRODUCT VERIFICATION

Supplier shall notify customer and comply to

CASA-1114 - Procedure For The

Evaluation Of Airbus Defence amp Space

Subcontractors And The Delegation Of

Quality Inspection

AS9015 - Supplier Self Verification

Process Delegation Programs

AS9117 - Delegated Product Release

Verification

Applicable to Boeing Program

SAA-BOE-QU-GU-ALL-080

Delegated Supplier Source Inspection

AS9117 - Delegated Product Release

Verification

AS13001 - Supplier Self Release Training

Requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DESIGN RESPONSIBLE SUPPLIER

Supplier of products defined by a designdrawing proprietary

to that supplier and linked to a Customer part number

through the use of a Customer-referenced drawing andor

other purchase order requirements

Design Responsible Supplier shall have a

comprehensive special process

management program in place for the

special processes

-The program shall include maintaining a

list of qualified Special Process Suppliers

along with their Nadcap approval status

- If Special Process Suppliers do not hold

Nadcap certification Design Responsible

Supplier shall maintain appropriate

oversight of internal and supplier

processes including but not limited to

onsite special process audits periodic

testing of product and other means to

validate product integrity

MEASURING AND TEST EQUIPMENT (MampTE)

REQUIREMENT

CALIBRATION REQUIREMENTS

The supplier shall

ISO 17025CASA-1400-55-FT - Laboratories

ApprovalISO 10012 and EN9100

ISO 10012 ISO 17025 or ANSINCSL

Z5403

The Calibration interval analysis

methodology used to maintain the reliability

of MampTE shall meet a minimum 95

reliability for MampTE

in-tolerance at the end of their interval

schedule

Any out of tolerance MampTE condition

exceeding 25 of the product tolerance

when product tolerance is known or when

measured error of the MampTE is greater

than two times

the calibration tolerance when product

tolerance is not known

Supplier should select MampTE with an

accuracy ratio of 10 to 1 (product

tolerance to MampTE tolerance) however

accuracy ratios as low as 4 to 1 are

acceptable unless otherwise specified

Use of MampTE with accuracy ratios less

than 4 to 1 are not permitted unless a

detailed measurement uncertainty analysis

in accordance with ANSINCSL Z5403

indicates an uncertainty ratio of 15 to 1 or

better and the measurement process is

maintained under statistical quality control

VALIDATION OF RAW MATERIAL

Applicable to Boeing Package

Supplier shall comply to

ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)

Validation of Raw

Material Test Reports

RELEASE DOCUMENTS

Spirit Approval No SPIRIT000 shall be

stated on the supplier certificate of

conformance (CoC)

LIST OF SUBTIERS SUBCON

Suppliers will provide Spirit Supplier

Quality with a list of Tier suppliers used on

Spirit work packages

This list will be forwarded to Spirit

Procurement Quality Agent on an annual

basis (April each year)

Current List Of Subcontractors shall be

available upon request List shall Include

1 Name Of Subcontractors

2Address

33rd Party Certificate

4Email Tel Fax

5 Name Of Qa Manager

6 Part Descr amp Special Process List amp

Nadcap

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DOCUMENTED INFORMATION AND RETAINTION

REQUIREMENT

A10010 amp A10010 Appendix A for is a

guideline to identify the records to be

archived and for which duration

The minimum documentation conservation

period requirements are set out in

specifications CASA-1201 and CASA-

1033

All the documents and certification of the

product

Shall keep on file during the period

required by FAA EASA whichever is

greater (and at least 7 years)

FAI and Qualification Reports

Shall be retain during the operational life of

the product +3 years

ER070 16-01 Annex 6 is a guideline to

identify the records to be retained

archived and for which duration

All quality records shall be retained in

accordance with in accordance with DOA

requirements and EN9130

Applicable to Boeing Program Quality

Assurance Record

Min 10 years from the date of shipment

Records of special qualification of product

equipment facility or process

10 years from manufacturing date of the

last parts produced Process

Note At expiration of such period Spirit

reserves the right to request delivery of

such records

and shall be notified in writing prior to

disposal

SQA01 - Quality Requirements for

Suppliers

All contract related documentation

including (production plans heat treatment

charts inspection protocols including test

results and shipping documents)

Min 30 years and after the sale of the last

Aircraft of the A350 model for another 5

years

A10010 amp A10010 Appendix A

applicable for Airbus Package

All Quality records traceable to the

conformance of product part numbers

Min 11 years from the end of contract

FAI

11 years past final delivery of the last

product

Any disposal of records during at the

expiration shall notify KAL

Changes to documented information (eg

work instructions travelers routers test

reports

shipping documents) shall be recorded

dated and traceable to a qualified person

making

the change (eg name signature stamp

electronic signature) with a permanent

marking

method and the original information being

legible and retrievable after the change

Retained documented information needed

to provide evidence of conformance

Table 3 ASQR 01 RDI Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

30y - Manned Space Program Hardware

10y - All other parts

Table 4ASQR 01 Radiographs and

Images Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

10y - Serialized parts

2y - Non-serialized parts

In accordance with the

EN 9130 and

A10010 amp A10010 Appendix A for

Airbus Package

CONTROL OF NON CONFORMING

Supplier shall have a root cause and

corrective action process consistent with

the 8D methodology in AS13000

SAMPLING PLAN

Supplier shall perform 100 Inspection for in Process and

final unless formal Sampling Plan Sampling Inspection

required customer approval

Comply with the requirements of

ASQR-201 and AS13002

VISION REQUIREMENTS

AITM 6-3004

Airbus Test Method

For Inspection Processes

Visual Inspection

TOOLING REQUIREMENTS

Supplier comply to

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

CASA-1041 - Tooling Control

CASA-1033-51-FT - Subcontracted

Tooling Treatment and Control

E1 09 03D - Controlling Geometric

Interchangeability for Structural and

Mechanical Elements

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

STM-130010-23 - Tool Identification

STM-130010-32 - Generalized Tooling

Procedure

Q-06-005 - Supplier Tooling Control

Instruction

TM-10J - Supplier Tool Accountability

Requirements

RISK ASSESSMENT

Implement accordance to

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

When specified by Airbus Helicopters the

Supplier shall deploy APQP for each Major

change (design or process development)

of Build-to-Spec Build-to-Print and Design

amp Build products

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

APQP (Advance Product Quality Process)

will be used to ensure product risk control

PFMEA (Process Failure Mode amp Effects

Analysis) shall be used to structure the

mitigation for risk

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

CTRM

SUPPLIER RATING SYSTEM

Partnering For Excellence

Jan 2019ZerO Defect On time

Objective

Provide objective data for use in supplier management and

sourcing decisions

Promote and encourageimproved communication on

performance issues

Identification of continuousimprovement and cost savings

opportunities

Recognition of exceptional supplier performance

Key Notes

1CTRM continuously monitor supplierrsquos performance on a monthly basis

2

Where monthly performance for OTD is GREEN but

AMBER for QUALITY (or vice versa) the performance will

be AMBER Monthly performance will be based on the

lowest score

3Supplier Rating Card will be will be provided to the

supplier on a six-month time cycle or upon request

Performance Level

PerformanceEscape

(PPM)

On Time

DeliveryOverall Performance Level

RED gt 10 000 lt 90 Not Performing Supplier

AMBER lt= 10 000 gt= 90 Supplier Needs Improvement

GREEN lt= 5000 gt= 100 Performing Supplier

Measurement

2 MAIN CRITERIA

ESCAPE

(PPM) OTD

PPM1

Level Range

GREEN lt= 5000

AMBER lt= 10000

RED gt 10000

OTD2

bull Total Line Due 136

bull Total Line Open 36

bull Total Line Closed 100

OTD 100136 x 100

73

Example

No Item Description

1Missed delivery windows

(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe

2Incorrect shipping quantity

(Over Short)

Supplier supply over short quantity from

the ordering

3 Incorrect missing documentation

Incomplete documentation amp impact

to delivery activities (such as invoice

pick list etc)

OTD2

Level Range

GREEN =1000

AMBER gt= 900

RED lt 900

3 OTD3

Performance Rating Card

Performance Summary

R

A

G

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments

UNDERPERFORMED

PROGRESSING

PERFORMING

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments

bull Propose to do Fast Lane at IQC

bull Consider for Direct Shipment (if applicable)

bull Issue letter of recognition

Fast Lane Criteria

0 PPM amp 0 Escapes for the Last 12 Months

100 On-Time Delivery for the Last 12 Months

Notification RED Supplier

LetterCTRM SUPPLIER

From CC To CC

1st Letter HoD COO Manager CEO

2nd Letter HoDivGCEO

COOCEO

Customer

(CTRM

Accounts

Customer)

3rd Letter COO GCEO CEO

Customer

(CTRM

Accounts

Customer amp

Customers

quality)

4th Letter GCEO - Customer CEO

Escalation

Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue

Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6

consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue

Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party

Inspection CTRM Onsite Inspection No Future Quotation

Exit Criteria 6 Consecutive shipments without delays or quality issue

SUPPLIER

WATCH

LIST

SIP

SIP

EXTENSION

CEASE TERMINATE

Start

EndNotification Level Enter Criteria Consequences Exit Criteria

VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval

Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)

bull Clearly define the problem (s) target and improvement goal

Measurebull Establish a performance baseline for supplier

Analyzebull Identify and engage the supplier for in-depth root cause

analysis and corrective action

Improvebull Execute a corrective action plan (s)

bull Supplier Monthly Report

Controlbull Monitor results over time to ensure improvement

sustainability

Month Month Month Month Month

CTRM Expectation

We strive to receive materialsparts from our supplier with 0 PPM ZERO

DEFECT

Catch defect before shipping to CTRM andCTRMrsquos customer ZERO

ESCAPE

Ensure 100 On Time Delivery with complete

documentation and correct amount ordered OTD

QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy

Lets make it happenThank You

Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)

Company Name

Company Address

Name Quality Representative

Signature

Date

Note

Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request

Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy

COMPLIANCE MATRIX
SQR-001
Rev C
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required
SUPPLIER NAME COMPLETE BY
ADDRESS DATE
SQR 001 CLAUSE COMPLY NOT COMPLY NA PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE
20 QUALITY SYSTEM REQUIREMENTS
21
22
23
24
30 SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER
31
32
33
40 COMMUNICATION INTERACTION
50 RIGHT OF ACCESS
60 APPROVED SUPPLIER LIST
70 COMPLIANCE TO CONTRACTUAL REQUIREMENTS
71
72
73
74
75
80 LANGUAGE
90 CODE OF CONDUCT
100 PROTECTION OF PROPRIETARY INFORMATION
110 DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD)
111
112
113
114
120 NOTIFICATION OF COMPANY CHANGES
121
122
123
130 ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE
131
132
133
140 CONFLICT MINERAL
150 DOCUMENTED INFORMATION RETENTION AND DISPOSITION
151
152
153
154
155
160 OBSOLESCENCE NOTIFICATION
170 CALIBRATION AND TEST CERTIFICATION REQUIREMENT
171
172
180 DISTRIBUTOR REQUIREMENT
181
182
183
190 MANUFACTURER OF STANDARD PARTS
200 QUALITY ASSURANCE PLAN (QAP)
210 COUNTERFEIT PART
211
212
213
214
220 CONTROL OF SUBTIER SUPPLIERS
221
222
223
224
225
230 DELEGATION OF PRODUCT VERIFICATION
231
232
240 VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS
241
242
243
250 TEST SPECIMENS REQUIREMENT
260 VALIDATION AND CONTROL OF SPECIAL PROCESSES
270 INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE)
271
272
273
280 FIRST ARTICLE INSPECTION REPORT (FAI)
281
282
283
284
290 ENGINEERING QUERY NOTES EQN
300 CHANGE NOTE CN
310 STOP NOTE
320 DESIGN AND DEVELOPMENT CONTROL
330 STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE
340 TRAINING AND STAFF COMPETENCIES
341
342
343
344
345
346
347
350 SHELF-LIFE CONTROL
351
352
360 PACKAGING
361
362
370 FOREIGN OBJECT DAMAGEDEBRID (FOD)
380 DELIVERY
381
382
383
390 RELEASE DOCUMENTs
391
392
393
394
400 MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL
401
402
403
410 CONCESSION
420 DIRECT SHIPMENT REQUIREMENT
430 TRANSFER OF WORK
431
432
433
434
440 LAST ARTICLE INSPECTION (LAI)
450 CONTROL OF NON- CONFORMING PRODUCT
451
452
460 NOTIFICATION OF ESCAPE (NOE)
461
462 462
470 GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR)
471
472
473
474
475
476
477
480 SUPPLIER CORRECTIVE ACTION REPORT (SCAR)
490 VERIFICATION AND VALIDATION ACTIVITIES
500 CONTINUAL IMPROVEMENT
510 SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS
511
521
520 NADCAP CERTIFICATION
530 CONTIGENCY PLAN
540 SUPPLIER PERFORMANCE RATING
SUPPLIER REQUEST FOR CHANGE Request No
SECTION A TO BE COMPLETED BY SUPPLIER
PRODUCT IDENTIFICATION
Requestor Name Email
Supplier Name No Phone
Address Date
AFFECTED MATERIAL DETAILS
Part Number
Part Description
TYPE OF CHANGE
Plant Location Certification Approval
Process (manufacturing assembly inspectiontest tooling) Sub- Contractors Major Suppliers
Material Others
CHANGE DESCRIPTION
Detail description of proposed change
Temporary
Duration (in week)
Permanent
REASON FOR CHANGE
- Explain why change is being proposed
- Attached any supporting datareports that describe the change
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC
QUALIFICATION CAPABILITY PLAN
- Explain what will be done to ensure qualification capability is fullfilled
POINT OF EMBODIMENT PLANNING
Date the supplier is targeting to implement the change
(No impacted product to be ship to CTRM AC prior CTRM AC Approval)
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL
IMPACT OF THE CHANGE
Brief description of the impact
Cost
Prod Lead TimeSchedule
Others
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER
Request FAI Data Pack Process Flow
Change Update ERP System Gap Analysis
Certification Approval Update Quality Plan Procedure
Update CTRM AC ASL Other
REVIEW BY
DEPARTMENT NAME amp TITLE SIGNATURE amp DATE
QUALITY
ENGINEERING
PROGRAM
BUSINESS SUPPLY CHAIN
APPROVAL
Approved with above data and action required
Reject
Page 4: SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning and Production Part Approval Process AS9146 Foreign Object Damage (FOD) Prevention

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 3 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

ANSINCSL Z5403 Requirements for Calibration of Measuring and Test Equipment

AS 6174 Counterfeit Materiel Assuring Acquisition of Authentic and Conforming Materiel

AS13000 Problem Solving Requirements for Suppliers

AS13002 Requirements for Developing and Qualifying Alternate Inspection Frequency Plans

AS9015 Supplier Self Verification Process Delegation Programs

AS9100 Quality Management System Requirements (Aerospace)

AS9102 Aerospace First Article Inspection Requirement

AS9103 Variation Management of Key Characteristics

AS9117 Delegated Product Release Verification

AS9120 Quality Management System Requirements (Stockiest Distributor)

AS9130 Quality System Record Retention

AS9145 Requirements for Advanced Product Quality Planning and Production Part

Approval Process

AS9146 Foreign Object Damage (FOD) Prevention Program - Requirements for Aviation

Space and Defense Organizations

CAP-06-014 Digital Product Definition (DPD) for Suppliers

IAQG International Aerospace Quality Group

ILAC International Laboratory Accreditation Cooperation

ISO 10005 Quality Management Systems - Guideline for Quality Plans

ISO 10012 Measurement management systems Requirements for measurement processes

and measuring equipment

ISO 14001 Environmental Management Standards

ISO 17025 Quality Management System Requirements (Testing and Calibration Lab)

ISO 9001 Quality Management System Requirements

OASIS Online Aerospace Supplier Information System

httpwwwsaeorgPORTAL_CODE=IAQG

OHSAS18001 Occupational Health and Safety System

PRI AC 7004 NADCAP Audit Criteria for Inspection and Test Quality system

REACH Registration Evaluation Authorization and Restriction of Chemicals

RoHS Restriction of Hazardous Substances Directive

SQR 002 Supplier Quality Requirement - Delegated Quality Representative Program

(DQRP)

Form 004 Good Discrepancy Report (GDR)

Form 045 Engineering Query Notes (EQN)

Form 138 Stop Note

Form 191 Change Note (CN)

Form 297 Service Discrepancy Report (SDR)

Form 329 Supplier Corrective Action Report (SCAR)

Form 479 Supplier Request for Change Form

Form 542 Supplier Notice of Escape (NoE)

Compliance Matrix Form

Supplier Acknowledgement

REFERENCE IN SQR

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 2 of 21

10 PURPOSE This procedure establishes requirements for CTRM AC supplierrsquos DPD quality assurancequality control system

20 SCOPE

This document is applicable to all suppliers that are furnished digital data used in supplier DPD MBD systems to produce product(s) or digital data for product acceptance This includes suppliers not governed by Customer DPD requirements This procedure describes the requirements for supplier digital data system controls To use customer furnished datasets as authority for design manufacture and inspection a supplier must be approved to a CTRM AC recognized quality system and comply with this document CTRM AC shall document supplier compliance to these requirements within the CTRM AC Supplier Quality Assurance (SQA) records system and on its approved supplier list These requirements provide the basis for suppliers to create and implement plans user-level procedures and documentation The supplier will have defined and reliable configuration management and QA processes in place reflecting its methods of operation Suppliers are required to maintain the integrity of Digital Product DefinitionModel Based Definition (DPDMBD) type design through all operations as new DPDMBD methods are deployed It is anticipated that suppliers will utilize DPDMBD processes to continuously improve the quality of delivered product The application of this document is required for all phases of design and inspection when customer furnished digital dataset is used in supplier DPDMBD systems to produce product(s) or digital data for product acceptance (including accountable tooling and tooling used for inspection) If a supplier is sending digital dataset to CTRM AC the requirements are obtained from the Procurement Contract Administrator and the purchase order and the supplier must meet applicable data exchange requirements When referenced in the Purchase Order or the General Terms AgreementContract this document is contractual Customer digital datasets will not be issued to suppliers not in compliance with the requirements of this document as evidenced by the supplier DPDMBD approval level recorded in the CTRM AC SQA records system

30 ABBREVIATIONDEFINITIONS AUTHORITY Undisputed source of customer approved type design used for product manufacture and Quality Assurance acceptance with communication access release and change control procedures in place to ensure source integrity CAD (Computer Aided Design) (1) Any computer system or program that supports the design process (2) The use of computers to assist Engineering Design in developing producing and evaluating design data and drawings (For brevity CAD is also referred to as the organization engaged in computer-aided design)

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 3 of 21

CAE (Computer Aided Engineering) The use of computers to develop Engineering data to supplement Engineering Designs used in product production and inspection CAM (Computer Aided Manufacturing) Also known as numerical control (NC) The use of computers and computer data in the development and production of a part (product) including fabrication assembly and installation CATIA Computer-graphics Aided Three-Dimensional Interactive Application A CAD system with interactive graphics design software modules used to create 3D and 2D geometric designs of products CMS (Coordinate Measurement Systems) Also known as computer-aided inspection (CAI) and computer Aided Measurement Systems (CAMS) Measurement equipment such as Coordinate Measuring Machines (CMM) Laser Tracker and Numerical Controlled machinery with inspection probe capability which are used to support inspection activity This includes all portable three-dimensional measuring systems including Portable Arm Measuring Machines Computer-aided Theodolite Laser Tracker and Photogrammetry (including videogrammetry) systems require the supplier to be approved CTE Coefficient of Thermal Expansion CTRM AC CTRM Aero Composites Sdn Bhd DATASET A named compilation of related data made accessible to computerized system DERIVATIVE A reproduction of all or part of an authority dataset Derivatives include paper and Mylar plots tool designs inspection datasets created to analyze as-built designs check templates numerical control (NC) datasetsmedia datasets with nominal values for CMS use QA inspection plans and other extractions (dimensions views etc) for inspectionmeasurement use DIGITAL ARTIFACT Digital model with geometry that matches the CMC software functional capabilities in IGES STEP UG or CATIA formatsCMS equipment must have the ability to import a digital model and through the analysis function create a comparison to theoretical values DPD (Digital Product Definition) The electronic data elements that specify the geometry and all design requirements for a product (including notation and parts lists) and the use of this data throughout an integrated CADCAM and CMS system DPDMBD QUALITY ASSURANCE PLAN A comprehensive document describing the Quality System for management of digital data and DPD processes throughout a supplierrsquos production facility The requirements procedures and process references described in the plan provide the basis for supplier organizations to implement user level procedures and documentation

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 4 of 21

EAR Export Administration Regulations Located in 15 of the Code of Federal Regulations (CFR) Parts 730-774 the EAR implements the export re-export and certain transfers of dual-use and purely commercial items The Bureau of Industry and Security (BIS) under the US Department of Commerce is charged with administering these controls which includes the CCL as well as licensing policy and procedures -OP 17-1140 Export Compliance

ERS (Enhanced Reference System) A permanent reference system established for the life of a tool which is transferred from an existing reference system or created specifically for CMS It is designed to provide a large number of established coordinates This allows rapid and accurate measurement in all areas of the tool FEATURE Any hardware design attribute or characteristic This includes physical portions of hardware such as surface face edge radius hole tab slot pin etc and requirements such as non ndashdestructive testing (NDI) All features require validation to conform the product to the design authority All features have associated notes andor Geometric Dimensioning and Tolerancing (GDampT) Feature Control Frames (FCF) but one note or FCF may refer to several features IGES (Initial Graphics Exchange Specification) The American National Standards Institute (ANSI) Data standard for the exchange of computer graphics generated product definition (no solids) between different manufacturers CADCAM systems ITAR (International Traffic in Arms Regulations) Located in Part 22 of the CFR Sub-parts 120-130 the ITAR implements the AECA and governs the export and temporary import of defense articles and defense services covered by the United States Munitions List (USML) The DDTC is charged with administering these controls ndash OP17-1140 Export Compliance INSPECTION PLAN A description of 2D andor 3D computer generated inspection mediamethods derived from authority DPD datasets used to communicate inspection requirements and media usage to manufacturing and inspection areas Typical plans include engineering and plan configuration traceability overlaysetup instructions and a list andor graphic representation of the features to be inspected LEV (Low End Viewer) An entry level visualization CAD system used to view analyze extract and print dimensional and other required data from the DPD dataset MBD (Model Based Definition) A dataset containing the exact solid its associated3d Geometry and 3D annotation of the products dimensions and tolerances to specify a complete product definition This dataset does not contain a conventional 2D drawing MBD is one possible format of DPD MDD (Master Dimension Definition) A mathematically-controlled surface definition which is computer generated This definition consists of control curves defining the surface in two planes and the information in a logical form necessary to develop the third plane andor any cross section Each surface is uniquely identified by number

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 5 of 21

MDI (Master Dimensions Identifier) A number identifying an array of coordinate data used by design manufacturing and inspection to describe an element of a surface or product configuration The data may be an extraction from an MDD or any CATIAAPT-designed surface MDR (Master Dimension Request) A process used by suppliers without demonstrated DPD capability(s) per requirements of this document to request and receive 3D surface definitions andor inspection media extractions from customer Data format may be printouts disks plots etc with evidence of customer QA acceptance and traceability Supplier shall contact customer Procurement Agent for process instructions MDS (Master Dimension Surface) A computer generated mathematically-controlled CATIA 3D surface definition Each surface is uniquely identified by number MEASUREMENT PLANNING Process to control all measurement activity for parts assemblies or tooling products A team including design manufacturing and measurement (QA) specialists determine the measurement andor validation methods and stage in production for all specified product features Data is collected for both process control and product acceptance Measurement planning seeks continuous improvement and innovative validation methods including integration of manufacturing and measurement operations to reduce defects and cycle time NC Numerically Controlled PAS (Product Acceptance Software) DPD software (including CAD LEV data exchange and CMS systems) used to inspect and accept parts assemblies tooling and systems Note Not embedded or loadable airborne software PCMS Portable Coordinate Measurement Systems PDM STEP Product Data Manager (PDM) dataset(s) in STEP format with Bill of Material (BOM) information (Parts Lists Picture Sheet Data Lists Tool Parts Lists etc) used by customer to define CAE requirements This dataset can be communicated to suppliers in a digital format PHYSICAL ARTIFACT Precision machined part with geometry that matches the CMS software functional capabilities CMS equipment has the ability to repeat precise measurements manually or using a program for comparison of supplier measured data results to know values

PTF (CATIA Program Temporary Fixes) Software changes or additions released by the software manufacturer to correct user application problems before the next major software version is available

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 6 of 21

PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data

SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification

40 RESPONSIBILITIES AND AUTHORITIES

41 CTRM AC representatives

411 CTRM AC SQA may team up with related department such as Quality

Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability

412 CTRM AC representatives CTRM AC customers andor regulatory

authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea

413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities

414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

COMPANY APPROVED

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Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 7 of 21

42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable

43 CTRM AC supplierssub-tier suppliers

The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented

50 PROCEDURES

51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and

maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement

512 This plan shall specifically address the processes and techniques unique to

all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control

513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers

514 It is recommended that supplier DPDMBD Quality Assurance Plans describe

a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract

515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD

system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512

517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality

organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to

a The documented DPD Processess

b CATIA synchronization

c CAD CAM CAI software additions updates or changes

COMPANY APPROVED

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Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 8 of 21

d Addition of new Coordinate Measurement System (CMS)

518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)

a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives

b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document

52 Configuration Management and Media Security

521 Configuration Management and Traceability - The supplier shall develop

and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current

authorized DPD datasets are available for use in production and inspection CADCAM Software

2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package

3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision

4 A documented process for change control and retention for all authority datasets and dataset derivatives

5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives

6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data

522 The supplier shall develop and maintain procedures for configuration

identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production

COMPANY APPROVED

PROCEDURE

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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

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523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -

Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters

524 Media Security - The supplier shall develop and maintain documented

procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for

a Secure storage and retention of customer provided DPD supplier

created DPD derivatives and digital product acceptance datasets

b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition

c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance

d Encryption protection for sendingreceiving of electronically transmitted data

e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance

f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection

g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc

525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for

all datasets and dataset derivatives (including graphicalgeometric

COMPANY APPROVED

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Doc No CAP06-014

Issue I

Page 10 of 21

electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier

2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets

53 Product Acceptance Software (PAS) Validation

531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference

applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA

2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems

3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates

4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware

532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records

533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will

COMPANY APPROVED

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Doc No CAP06-014

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require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function

54 Coordinate Measurement Systems

541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for

fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS

542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56

543 The supplier must document inventory of all components used for CMS

measurements that affect the integrity of data collection

544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information

1 Purpose Scope - Overview or statement of specific equipment and its intended use

2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements

3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References

4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data

COMPANY APPROVED

PROCEDURE

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Page 12 of 21

5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence

6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey

7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports

8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence

9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)

10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings

11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract

COMPANY APPROVED

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12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request

13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511

14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM

AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms

55 Internal Quality Audits

551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516

552 Results of all audits will be documented and maintained for review by an

authorized customer representative per contract requirements

56 Procurement Control

561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements

562 The supplier shall be responsible to the customer for the maintenance

change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable

563 Customer reserves the right to survey andor review the DPD quality

assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means

564 The supplier is fully responsible for and shall establish procedural controls to

assure CTRM AC DPD transferred (authority and derivatie) between their

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company divisions and all levels of sub-tier suppliers shall be in compliance with this document

565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained

566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance

57 Control of Measurement Equipment

571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)

58 Inspection Media

581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product

feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used

2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes

3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction

582 The supplier shall develop and maintain procedures to create inspection

media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that

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1 Show data sources independent of manufacturing flows

2 Inspection Media is created by qualified personnel

3 Media review process exist (checker checklist or peerteam review)

4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result

5 Coordinate system alignment datum features are defined

6 PartTool set up instructions

7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source

Note Derivative datasets will be stored and readily comparable to the authority source

8 When a supplier uses authority databases for inspection purposes any

data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required

9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes

10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process

583 Reduced Content Drawings - DPD datasets with reduced content

including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing

2 Features of the 3D model not defined by the 2D drawing

3 Fabrication amp manufacturing process specifications

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4 Flag notes parts list amp other specified requirements

5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos

584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval

585 Supplier created plotted media - Suppliers creating plots for product

acceptance must have documented processes These procedures shall include the following at a minimum

1 Plotter calibration- Follow OEM process for calibration and adjustment

and independent validation to NIST or equivalent

2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)

3 Verification of engineering definition Verification of developed flat pattern and plot verification features

4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches

5 Part number identification and revision ndash Traceability to Customer authority dataset

6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection

7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection

8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed

586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches

587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity

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Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use

588 Handling Storage - To maintain media accuracy and stability plots are required to store in

1 A container not less than 3 inches in diameter

2 In a non-condensing moisture and chemical free area

3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent

4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight

5 Do not folds crease or damage in anyway as this also effect the dimensional stability

589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process

59 Data Exchange Methods

591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B

592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry

tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective

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evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)

2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media

3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors

510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release

acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable

5102 The supplier shall ensure that when Tool Design responsibility is flowed

down to sub-tier suppliers the sub-tier supplier will be approved by the supplier

5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets

5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use

511 Training and Process Performer

5111 DPD Training ndash Suppliers shall define training requirements to assure

competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing

5112 The supplier shall ensure that QA personnel and other personnel utilizing

the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status

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5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)

512 Authority and Responsibility of Authorized Customer Quality Assurance

Representatives

5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation

5122 The Customer representative shall verify compliance and document the

supplierrsquos DPD capabilities

5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)

Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist

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70 AMENDMENT RECORDS

Issue Date Description Amendment

by

I 22 Aug

16

Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G

Sayeda Nafisah

H 23 Sep

2015

bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595

bull Add AS9102 as REFERENCES

Farina

Suhaila

G

18 Sep

2013

Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591

Farina Suhaila

F

23 May 2013

bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576

bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References

Farina Suhaila

E 18 Dec

2012

bull Add in details for sub tier control in clause 57

bull Add in DPD MBD approval for sub tier in Appendix 1

bull Add in KAL DPD SQAR in clause 60 References

Farina Suhaila

D 01 Dec

2011

bull Added lsquoTranslationrsquo in Definition

bull Revise 41 42 517 532 text

bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512

bull Delete 582 and 583 in its entirely and reformatted remaining numbers

bull Revised step formatting in para 5101 and added 5102 as new

bull Add D6-51991 in section 60

bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D

Ho Yick Hong

C 23 Sep

2010

Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111

Ho Yick Hong

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APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)

FLOW CHART INPUT PIC

Requestor send DPD MBD checklist

with CAP 06-014 to supplier

Requestor send the complete form

to SQA

SQA and DPD team review DPD

MBD checklist

Supplier fill up DPD MBD checklist

with objective evidence and send

to requestor

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386

(DPD MBD Checklist)

CAP 06-014

(DPD For Suppliers)

CAP 08-002

Supplier Assessment

Approval amp Control

Requestor

Supplier

Requestor

Supplier

Supplier

Requestor

Requestor

SQA

SQA

CTRM AC rep

SQA

CTRM AC rep

SQA

Does supplier

required

DPD MBD

YES

NO

Evaluation

result

CONFORMING

NON CONFORMING

Supplier is not

approved for DPD

MBD

Proceed with supplier

approval process as

per procedure CAP

08-002

File Attachment
CAP06-014 Digital Product Definition (DPD) for Suppliers Issue Ipdf

SUPPLIER

DELEGATED

QUALITY

REPRESENTATIVE

PROGRAM

(DQRP)

REQUIREMENTQUALITY

WARNING

copyCTRM AC All Rights reserved Confidential and proprietary document This

document and all information contained herein is the sole property of CTRM AC

No intellectual property rights are granted by the delivery of thus document or the

disclosure of its content This document shall not be reproduced or disclosed to a

third party without the express written consent of CTRM AC This document and its

content shall not be used for any purpose other than that for which it is supplied

httpswwwctrmcommy

Zahirah Shaik Dawood Head of Department

Supplier Quality Assurance

Hisham MarjohanHead of Division

Supplier Management

Approved by

Revision Date Description of Changes

NC 23- April 18 Initial Release

10

PURPOSE

20

SCOPE

30

DEFINITIONSABBREVIATION

40

INTRODUCTION

50

RESPONSIBILITY

60

REQUIREMENTS

70

APPLICATION

80

TRAINING AND EVALUATION

90

TERMINATION

100

APPENDIX A GUIDELINE FOR DQR STAMP

APPENDIX B DQR EVALUATION CHECKLIST

contents

revisionhistory

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN

PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

This procedure defines the steps needed by

supplier to apply as Delegated Quality

Representative for CTRM AC

a) Introduction

b) Responsibilities

c) Requirements

d) Application

e) Training and Evaluation

f) Termination

10purpose

20scope

This procedure shall apply when

Head of Supplier Management

elects to delegate product release

verification by contractual flow

down to supplier to perform product

acceptance on behalf of CTRM AC

31 C of C Certificate of Conformance

32 DQR Delegated Quality

Representative

33 FAI First Article Inspection

34 PO Purchase Order

35 SQA Supplier Quality Assurance

36 SQR Supplier Quality Requirement

37 SM Supplier Management

38 Supplier Organization or person that

provides a product or service

30definition amp

abbreviation

41 Suppliers are eligible to appoint their own

employees as Delegated Quality Representative

(DQR) DQR has the privilege of accepting

parts on behalf of CTRM AC

42 DQRs have the delegated inspection authority to

assure productsmaterialservices meet all

engineering drawing specification and quality

requirements They have the responsibility to

implement and maintain quality controls which

will assure conformance to all CTRM AC product

and purchase order requirements DQR is not

applicable to any supplierrsquos subcontractors

40introduction

51 The DQR shall hold authority either to accept or reject

productsmaterials and services

52 The DQR will be held responsible and accountable for the quality of the

product and paperwork

53 The DQR will perform inspection adequate to assure compliance to

engineering and purchase order requirements

54 When a First Article Inspection (FAI) is required the DQR will audit the

FAI Report to assure that all requirements are met per AS9102 The

DQR shall indicate approval by applying their DQR stamp in the footer

section below Field 23 of FAI Form 1 If not approved the DQR shall

indicate the reason for disapproval Another first article on the next lot

of parts is performed until an acceptable part is produced

55 Perform inspection on CTRM AC specified characteristics per

requirements denoted in applicable sampling plans

56 Verify all test requirements are met prior to release of any part

57 Verify that only approved sub-tiers were used for special processes if

specified

58 Perform all inspection product releases within approved scope

59 Verify that the PO and engineering drawing revisions match the

revisions to which the product was manufactured

510 Verify that all PO requirements are met (quality notes customer

requirements etc)

511 The DQR stamp and date of acceptance will be affixed to all

accompanying documents with the delivered productsmaterials (Refer

Appendix A for Stamp Guideline)

512 The DQR need to 100 visual inspection for the following criteria as

bull Finishing (primer passivation anodize etc)

bull Surface roughness

bull Scratches Nicks gouges burrs etc

bull Circularity of holes

bull Identification method location and contents

bull Others such as thread damage mark-off sharp inside corner

radius etc

513 The DQR need to follow up past rejections

bull Rejections should be inspected 100 (every part should be

checked) on the next lot of parts delivered

bull Rejections from the previous inspection should be inspected

100 on the next lot of parts delivered

50responsibility

514 In the event of product final buyoff DQR that signed and stamped

the C of C shall not be the same person who conduct the inspection on

the final product prepare the C of C and any other supporting

documents If it happens any other DQR shall require signing and

stamping the C of C

515 DQR is required to conduct inspections after final assembly or surface

finish has been done and Pre-Delivery Inspection before panel

proceeds to staging andor delivery

516 In addition CTRM AC require delegated suppliers to

bull Shall maintain their QMS approval

bull Shall have a documented process detailing the requirements

for CTRM AC product verification delegation including the

establishment of process controls and monitoring for process

effectiveness

bull Current list of DQR personnel with ID stamp including the

associated scope of approval shall be provided annually basis

bull Provide CTRM AC notification within 48 hours of changes

affecting the delegation process (Example change of

authorized inspector change of manufacturing plant)

bull Notify CTRM AC within 48 hours of any major non-conformance

found

517 The supplier is responsible for assuring that the authorized DQR

personnel have prerequisites including but not limited to those listed

below sufficient to be able to perform their duties

bull Access to product-related documentation

bull Access to necessary facilities and equipment to be able to

perform DQR activities

bull Sufficient time allotted to adequately perform the associated

product verification activities

bull The authority to suspend the release of products until all open

issues associated with product being released are addressed

bull Documented and demonstrable proficiency and training

including appropriate product knowledge

518 The supplier shall retain the following records from DQR activity in

accordance with the CTRM AC contractual requirements

bull Records that DQR activity has been performed (eg

Delegated Product Release Verification Checklist)

bull Initial and recurrent qualification records for DQR personnel

bull Vision assessment record for DQR personnel

bull Records of product andor documentation non conformances

identified during the DQR process

50responsibility

61 Candidates shall be assigned to a function with authority to accept

or reject productsmaterials and services

62 Candidates

bull Must be employed by the supplier

bull Must report through the quality organization

bull Must adhere to all DQR requirements in SQR 001

bull Must have ability to read write and understand English

bull Must have experience knowledge and sufficient training in

inspectionacceptance techniques related to the type of

product produced for CTRM AC and shall be physically

capable of performing inspection activities

bull Must be familiar with customerrsquos drawing specifications and

requirements

63 Candidates must have completed successfully training in

bull AS EN9100

bull AS9102

64 The candidates are required to have

bull Experience and on job training at final inspection at least

12 months

bull Familiar with CTRM AC SQR 001

bull Have training in the working methods and familiar the

application of CTRM AC material and process specification

65 Candidates are required to have an annual eye examination per

the following requirements

bull Individuals shall be tested in at least one eye either

corrected or uncorrected

bull For near vision applicant shall be able to read Jaeger 2

(050 mil high) at distance of twelve inches or Snellen

1418 (2030)

bull Far vision must equal 2030 in at least one eye either

corrected or uncorrected

bull Color perception testing is required one time only

Candidates shall be capable of adequately distinguishing

and differentiating colors used in the method for which

certification is required the process being performed or

inspection activity

60requirements

70application

71 To apply for DQR the applicant shall submit

bull DQR Candidate Application through memo

bull Attached copy of candidates training records

bull Current Vision Examination Result

bull Copy of resume with working experience

bull Suppliers shall confirm their compliance by completing

Evaluation Checklist (As per Appendix B) for each DQR

Personnel

Email memo and the support documents to the attention of

nafisahnawasctrmcommy or farinasuhailactrmcommy

Supplier Quality Assurance (SQA)

CTRM AC Sdn Bhd

80training amp

evaluation

81 Training will be given by CTRM AC personnel as per DQR syllabus

On Job Training also must be completed by candidate and

recorded in supplier History Job Card

82 The DQR syllabus will include the following

bull Review of CTRM ACrsquos specifications procedures and

documentation requirements

bull Review of CTRM ACrsquos test material requirements

bull Shipping preparation documents (CofCTest Report)

83 DQR evaluation shall be performed by CTRM AC SQA during trial

inspection visits A variety of both complex and simple partsmaterials

shall be presented during these visits

84 If the candidate passed and met all the requirements as per table below

supplier shall then submit History Job Card with CTRM AC SQA Head

endorsement and Head of Vendor Management shall issue a certificate for

the respective candidate

85 Supplier will then issue DQR acceptance stamp as per Appendix A All

stamps must be traceable to the supplier and individual DQR No person

other than the individual assigned the stamp shall use the DQR Stamp

86 Refresher training by supplier shall be completed every three years at a

minimum and attendance shall be submitted to CTRM AC Failure to

successfully complete training will result in recall of the DQR stamp

Topic Requirements Objective Evidence

Training SQR-002

Delegated Quality

Representative ProgramComplete Training Record

On Job TrainingPerform inspection on min 100

parts (minimum 90 pass)History Job Card

91 Termination of a specific DQRs status can be subjected to one or more

of the following

bull Repeated failure to comply with DQR program

bull Intentional or repeated unauthorized release of material

bull Failure to maintain DQR duties and responsibilities as required

by CTRM AC

bull Transfer to job responsibilities outside of Quality scope

bull Termination of employment with the supplier

92 Termination of the DQR program at Supplier Termination of the

certified supplier status (De-Certification) will be based on the

following

bull Repeated failure to comply with DQR Program

bull Customer complaint more than 15 within a year

bull Red Supplier for 3 consecutive months for performance rating

bull Intentional or repeated unauthorized release of material

93 SCAR andor Supplier Score Card will be issued and concerned DQR

need to develop and present improvement plans to CTRM AC

94 The supplier will be notified of the cause for de-certification and will

be instructed to dispose stamps Subsequent shipments will be

subjected to CTRM AC incoming inspection

90termination

of

delegation

100Appendix A

GUIDELINE FOR DQR STAMP

EMPLOYEE STAMP

NO

EXAMPLE AC 001

SUPPLIER NAME

DQR ndash CTRM AC

1 cm

1 cm

110appendix B

DQR EVALUATION CHECKLIST

File Attachment
SQR 002 Rev NCpdf

Sheet1

ampPReg No479B-F

image1png

File Attachment
Form 479B Supplier Request for Change REV B xlsx

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART A (To be filled up by supplier)

DOCUMENT IDENTIFICATION

1) Supplier Name

2) Supplier Address

3) Supplier Representative

4) Contact Number

5) Supplier Email Address

IDENTIFICATION OF PRODUCT AFFECTED

6) Purchase Order Number 7) PO Item Number

8) Part Number 9) Quantity

10) BatchLot Number 11) Delivery Date

12) Part Number Description

13) Certificate of Conformity Number (optional)

DESCRIPTION OF NON COMFORMITY

14) Specification Requirement

15) Detailed of Non Conformity

CONTAINMENT ACTION (Required to respond within 24 hours)

16) To assist in containment of this problem please address these key questions and sign off below YES NO

a- Have you shipped or is there any suspect material in transit to CTRM before

b- Have you shipped to other customer for the affected part number

c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval

d- Do you have any suspect material currently in production that may exhibit this problem

e- Does this problem exist in similar CTRM part numbers

f- Has a sub-tier supplier contributed to this problem

g- Has any suspect material been drop shipped to a CTRM directed source

h- How has the problem affected the situation

i- Do you have any plan to perform inspection at customer site

17) Supplierrsquos Representative signature _________________ Name (please print)

Date

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)

18) Describe how this non-conforming material escaped your quality system i Direct ii Detection

iii Systemic

19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct

ii Detection

iii Systemic

CORRECTIVE ACTION

20) Describe the corrective action(s) taken to correct this escape

21) Describe the corrective action(s) taken to eliminate recurrence of this escape

22) Due date to complete by ______________________

SIGNATURES APPROVAL

24) Signature of Supplier Representative providing RCCA _______________________ Date_____________

Name (please print)

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART B (To be filled up by CTRM)

REVIEWER

25) Supplier Quality Engineer (SQE) _______________ Date _____________

26) Program Quality (PQ) __________________ Date _____________

27) Manufacturing Engineer (ME) ______________ Date _____________

28) Others ___________________ Date _____________

29) Others ___________________ Date _____________

30) Others ___________________ Date _____________

CHECKLIST PIC DATELINE STATUS REMARKS

31) Purgequarantine current stock of affected product

32) Conformed stock-coverage

33) Quantity delivered to customer

34) Submit notification to customer (within 24 hours)

35) Advice for replacement etc

36) Disposition of affected parts

37) Follow up NoE and verify corrective action

File Attachment
Form 542 - Supplier Notice of Escape (NoE)pdf

Compliance Matrix

COMPLIANCE MATRIX SQR 001 Rev C

image1emf

File Attachment
Compliance Matrix Formxlsx

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 4 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

APPENDIX B Supplier Notification Changes

APPENDIX C Document Retention and Storage Matrix

APPENDIX D Customerrsquos Applicable Requirements Matrix

ATTACHMENT CTRM AC Supplier Performance Rating

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 5 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

Table of Contents

10 Introduction 7

20 Quality Management Systems (AS9100 Clause 843) 7

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8

40 Communication Interaction (AS9100 Clause 843) 8

50 Right of Access (AS9100 Clause 843) 8

60 Approved Supplier List 8

70 Compliance to Contractual Requirements 9

80 Language 9

90 Code of Conduct 9

100 Protection of Proprietary Information 10

110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10

120 Notification of Company Changes (AS9100 Clause 843) 10

130 Environmental Health amp Safety (EHS) Compliance 11

140 Conflict Mineral 11

150 Documented Information Retention and Disposition (AS9100 Clause 843) 12

160 Obsolescence Notification 12

170 Calibration and Test Certification Requirement 13

180 Distributor Requirement 13

190 Manufacturer of Standard Parts 13

200 Quality Assurance Plan (QAP) 14

210 Counterfeit Part 14

220 Control of Subtier Suppliers 14

230 Delegation of Product Verification 15

240 Verification and Validation on Purchased Products 16

250 Test Specimens Requirement (AS9100 Clause 843) 16

260 Validation and Control of Special Processes 16

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16

280 First Article Inspection Report (FAI) 17

290 Engineering Query Notes EQN 17

300 Change Note CN 17

310 Stop Note 17

320 Design and Development Control (AS9100 Clause 843) 17

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18

340 Training and Staff Competencies (AS9100 Clause 843) 18

350 Shelf-Life Control 18

360 Packaging 19

370 Foreign Object Damage Debris (FOD) 19

380 Delivery 19

390 Release Documents 20

400 Monitoring Temperature and Humidity Control Material 21

410 Concession 21

420 Direct Shipment Requirement 21

430 Transfer of Work 22

440 Last Article Inspection (LAI) 20

450 Control of Non ndash Conforming Product 22

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 6 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE) 23

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23

480 Supplier Corrective Action Report (SCAR) 24

490 Verification and Validation Activities (AS9100 Clause 843) 24

500 Continual Improvement (CI) 24

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25

520 NADCAP Certification 25

530 Contingency Plans 25

540 Supplier Performance Rating 25

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 7 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

10 Introduction

11 The purpose of this document is to communicate the quality delivery and other general

requirements that CTRM AC expects from all of its suppliers This document details the

facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed

It will also be used as a standard for the development of existing relationships between

CTRM AC and its current approved supplier This document is not intended to replace any

agreements or specifications but serves as the minimum requirement upon which other

requirements and expectations are built

12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the

requirements of this SQR 001

13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM

ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements

14 Supplier shall comply by performing a documented gap analysis for each new revision of

SQR 001 and ensure gap closure within 60 days from the document publication date unless

otherwise notified by CTRM AC Request for any deviation shall be documented and

submitted to sqactrmcommy Only the SQA Head of Department may authorize any

deviations to the requirements included herein

15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section

20 Quality Management Systems (AS9100 Clause 843)

21 Suppliers shall maintain a Quality Management System suitable to the products and

services provided to CTRM AC QMS shall be certified by an IAQG accredited certification

body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows

Manufacturer AS9100

Stockist Distributor AS9120

Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation

Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403

22 Supplier will be required to provide objective evidence that demonstrates compliance with

the applicable QMS and SQR 001

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 8 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management

and controls of their processes that satisfies CTRM ACrsquos minimum requirements

24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special

processes recognized by CTRM AC the supplier or subtier shall gain and maintain the

PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)

31 In addition to the requirements contained in this document the following specific

requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel

32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein

33 These requirements must be flowed down and communicated to any sub-tier supplier in

the supply chain

40 Communication Interaction (AS9100 Clause 843)

The supplier shall appoint personnel with organizational authority as a principle to resolve any

issues related to supply chain Names and positions of these personnel of contacts shall be

communicated to CTRM AClsquos Buyer

50 Right of Access (AS9100 Clause 843)

Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented

information at any level of the supply chain

60 Approved Supplier List

CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers

must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers

are required to furnish CTRM AC with updated documents when necessary including current QMS

certification and customerrsquos approval (eg Airbus Spirit UTAS etc)

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 9 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

70 Compliance to Contractual Requirements

71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)

products and services

methods processes and equipment

the release of products and services

72 The supplier shall adhere to comply with all contract (eg engineering drawing

specification SQR 001 SoW purchase order) requirements The supplier shall review

CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge

acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days

73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the

requirements Any discrepancies or queries shall be resolved before the order or contract

is accepted Amendments to orders or contracts shall be formally reviewed Records of

contract review shall be maintained and documented

74 Supplier shall only accept agreements and instruction in writing (eg PO drawing

specification) Verbal agreementsinstruction and email are not acceptable as approval and

authorization

75 When the supplier uses sub-tier sources to perform work on products andor services for

CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and

quality requirements contained in CTRM ACrsquos contract

80 Language

The supplier shall ensure all written and oral communication must be in English as well as

supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the

item in a readable condition Any other methods of correction is not acceptable

90 Code of Conduct

The supplier must comply with all national and other applicable laws and regulations relating to the

respective country of operation This includes ensuring that business transactions with CTRM AC

are fully reported recorded ensuring that their employees are aware and properly trained to comply

with the requirements CTRM AC expects its suppliers to make proper provision for the health

safety and welfare of its people visitors contractors customers and those in the community who

may be affected by their activities

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 10 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

100 Protection of Proprietary Information

Any information received by the supplier from CTRM AC must be kept confidential and never be

disclosed to any third party without the prior written consent of CTRM AC The proprietary

information can include but is not restricted to all versions of electronic data drawings and

documentation tooling and materials The supplier shall not under any circumstances make a

direct approach to CTRM ACrsquos customers in relation to agreed business dealings

110 Digital Product Definition (DPD) Model Based Product Definition (MBD)

111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP

server Data will be dispatched together with Engineering Dispatch Note (EDN) for the

receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the

sender as mentioned within the EDN form

112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for

Suppliers and flow down the requirements of applicable document to their subtier when

data sets and data set derivatives are used based on workpackage reward by CTRM AC

Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of

data for production

113 The supplier shall develop and maintain comprehensive documented DPD MBD

processes andor procedures that assure integrity of the product engineering andor tooling

and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process

improvement

114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

120 Notification of Company Changes (AS9100 Clause 843)

121 The supplier shall notify CTRM AC a written statement of any changes to processes

products or services that would affect the product andor service supplied including

change in top management ownership company name manufacturing facility location

quality approvals changes in product andor process changes of subtiers and etc

122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification

registration suspension expiration accreditation status or major audit findings) within

48 hours of receiving notification of the change or finding Written notification shall be

submitted to sqactrmcommy and to the appropriate buyer

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 11 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

123 Any changes as per Appendix B Supplier Notification Changes Process may require

CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior

communication agreement from CTRM AC

The changes must be preceded by a completed Form 479 with details of affected CTRM

AC part numbers and submitted to sqactrmcommy

130 Environmental Health amp Safety (EHS) Compliance

131 The supplier shall comply with the Health and Safety Policy (accordance with

OHSAS18001 or ISO 45001) and implement an Environmental Management System

(EMS) based on ISO 14001 or any other similar standard to manage the environmental

issues related to its activities

132 The Supplier shall be responsible for and comply with all importer obligations and

requirements (European or other) applicable in connection with substances contained in

the product to be delivered to CTRM AC

133 Products or parts supplied shall not contain any product material or substance prohibited

by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM

AC is informed of presence in the product of substances to ensure a high level of protection

of human health and the environment from chemical substances

140 Conflict Mineral

Supplier shall provide CTRM AC with a written certification in the case of the presence of any

ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and

the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform

and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-

Frank Wall Street Reform and Consumer Protection Act are

Coltan for tantalum

Cassiterite for tin

Wolframite for tungsten

Gold

Any other derivatives or any other mineral or its derivatives determined by the Secretary of State

to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers

are recommended to include a statement of compliance on Certificates of Conformance delivered

to CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 12 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

150 Documented Information Retention and Disposition (AS9100 Clause 843)

151 The supplier shall retain all quality records in hard copy film media or electronic data for a

minimum of ten (10) years after purchase order completion Quality records include but

are not limited to First Article Reports Work Orders Inspection Criteria Test and

Inspection Results Nonconforming Material Documentation and Certifications

152 CTRM AC requires records to be retained in accordance with EN9130 or customer

requirements specified in APPENDIX C Document Retention and Storage Matrix

153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available

for all quality data andor approved design data In case of termination of contract or

bankruptcy between CTRM AC and the supplier the archives shall remain accessible to

CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC

154 At the expiration of the retention period the supplier shall obtain a written permission

authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in

accordance with CTRM ACrsquos disposition

155 Correction to documents shall be recorded dated and traceable to the originator making

the changes All amendments shall be made by a striking through the original text using

black permanent ink in such a way as to leave the original text legible A stamp signature

and date shall be placed adjacent to that amendment

160 Obsolescence Notification

The supplier shall be responsible for managing obsolescence over the entire period of the contract

and notwithstanding any obsolescence issues or problems the supplier remains responsible for

complying all performance and other requirements of the contract The supplier shall inform CTRM

AC of all the items that will become obsolete within the next twelve months The notification must

be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the

appropriate buyer The notification shall include

CTRM AC part number

Part No Details

Reason for part discontinuation

Last time buy date

Last ship date

EquivalentAlternate material if available

Stability of ongoing supply based on minimum two (2) years future supply is required

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

170 Calibration and Test Certification Requirement

171 Where calibration and test certification are issued by supplier or their subtier information

shall include the following as a minimum

Name of Calibration Testing Organisation

Certificate Serial Number

Date of calibration Testing

Description of the equipment

Equipment identification number

Result of calibration Testing

MasterStandard used

172 Calibration Testing certificate shall clearly state measurements traceability to National or

International standard and shall be signed by the supplierrsquos responsible person

180 Distributor Requirement

181 Supplier shall ensure

only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)

supplied only from EN9120 certified distributors

authorized distributor by the Original Equipment Manufacturer (OEM)

where intermediary distributor are involved shall clearly traceable and identified

Customerrsquos Approved Source

182 Distributor is not authorized to altermodify the products in any ways With each shipment

the distributor shall send its own certificate of conformance (C of C) additional to

manufacturerrsquos C of C

183 Distributor will be responsible for the quality of all products purchased from the

manufacturers and must define the necessary actions to be taken when dealing with the

manufacturers that do not comply with the requirements The distributor shall also prevent

the purchase of counterfeitsuspect unapproved product

190 Manufacturer of Standard Parts

Manufacturer of parts for which the design manufacturing inspection data and marking

requirements necessary to demonstrate conformity of the part are in the public domain and

published or established as part of officially recognized standards (eg AS MS MIL and NAS)

The parts are delivered with at least a C of C unless contractually stipulated otherwise

Furthermore the documentation shall be delivered according to the standard for the component

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

200 Quality Assurance Plan (QAP)

This clause is applicable to the subcontracted productsservices

For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)

this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes

of the quality management system and the resources to be applied to comply with requirements

applicable to the workpackage and contract Any deviations from these requirements shall be

reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC

Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all

items to be supplied (including part numbers and description)

210 Counterfeit Part

211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)

212 Supplier and all members in their supply chain including distributors shall comply with the

requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic

Component where applicable Suppliers shall purchase material directly from original

equipment manufacturers (OEM) original component manufacturers (OCM) or their

authorized distributors

213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier

shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if

supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure

timely notification to CTRM ACrsquos customer

214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any

testing or validation necessitated by the installation of authentic parts after counterfeit parts

have been replaced The supplier bears responsibility for procuring authentic parts or items

from its subcontractors and shall ensure that such subcontractors comply with these

requirements

220 Control of Subtier Suppliers

221 The supplier shall be responsible for the quality of all products purchased from suppliers

including customer-designated sources The supplier shall effectively evaluate select

monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including

distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC

upon request List shall include at minimum

Name of Supplier

Address

3rd party Approval (Customer CB )

Part Description Specification Special Process amp NADCAP

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause

843)

223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its

customer reserve the right of entry to subtierrsquos facilities

224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure

requirements contained in this SQR 001 are met Subtier control can include

Ensure supplierrsquos subtier accreditation certificates are current including NADCAP

Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications

Inspection and periodic audit at the subtierrsquos premises

Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation

225 Design responsible supplier shall have a comprehensive special process management

program in place for the special processes The program shall include maintaining a list of

qualified special process suppliers along with their NADCAP approval status If special

process suppliers do not hold NADCAP certification design responsible supplier shall

maintain an appropriate oversight of internal and supplier processes including but not

limited to onsite special process audits periodic testing of product and other means to

validate product integrity

Note Design Responsible Supplier supplier of products defined by a designdrawing

proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements

230 Delegation of Product Verification

231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement

for delegation shall be defined and maintain the delegation list Delegation verification

activity is a process whereby a supplier has been delegated the authority to act on behalf

of the delegating organization to verify and release productsservices Supplier shall notify

CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or

AS13001 where appropriate

232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)

Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify

and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

240 Verification and Validation on Purchased Products

241 Suppliers shall comply control perform and document all applicable test inspection and

verification activities (including production process verification) required to deliver

conforming product (AS9100 Clause 843)

242 For raw material acceptance test report shall 100 checked against applicable

specification Supplier shall ensure raw material is procured to the latest revision unless

requested by engineering

243 Supplier shall periodically validate test reports for raw material accepted on the basis of

test reports That validation shall be accomplished by supplier or other independent party

through periodic scheduled tests of the raw material samples Supplier shall retain test

reports provided by the raw material supplier as well as suppliers validation test results

as quality records traceable to the conformance of goods

250 Test Specimens Requirement (AS9100 Clause 843)

The supplier is required to provide test specimens for design approval inspectionverification

investigation or auditing upon request by CTRM AC

260 Validation and Control of Special Processes

The supplier is required to validate and control all special processes and shall maintain evidence

that supports the ability of the processes to achieve the specified results Validation includes but is

not limited to defined process criteria approved and trained personnel approved equipment

specific methods or procedures specified by the design authority retention of records test reports

and re-validation plans CTRM AC reserves the right to verify or validate by the special processes

that are used on CTRM ACrsquos parts or products

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)

271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply

to ISO 10012 or ISO 17025 or ANSINCSLZ5403

272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the

supplier is aware where IMampTE which have been used for final acceptance are found to be

out of calibration by an amount greater than 25 of the product tolerance when product

tolerance is known or when measured error of the measuring equipment is greater than

two times the calibration tolerance when product tolerance is not known

273 These conditions require documented review of impact on quality and notification to CTRM

AC if it is suspected that shipped part may have been accepted by the suspect IMampTE

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

280 First Article Inspection Report (FAI)

281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new

part representative of the first production run to verify that all dimensions futures and

product attributes comply with the specified requirements

282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI

by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC

However the documents shall be made available to CTRM AC upon request

283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers

Supplier shall be responsible of the review and approval of subtierrsquos FAIR

284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite

at the supplier premises FAI does not apply to standard catalogue hardware parts and raw

materials

290 Engineering Query Notes EQN

The supplier shall use Form 045 for any design queries that the supplier may encounter The

supplier shall register and track each EQN issued and replied

300 Change Note CN

In the event there is modification required to the design process or etc CTRM AC will notify

supplier using Form 191 in order for the supplier to review the changes and its impact

310 Stop Note

If for any reason CTRM AC requires the supplier to cease working on a particular part or operation

Form 138 will be issued

320 Design and Development Control (AS9100 Clause 843)

When design responsible the supplier shall have design and development procedure that defines

a process for identifying recording verifying validating and approving design changes The review

of design and development changes includes an evaluation of the effect of the changes on

constituent parts and delivered product Records are maintained to show the results of the review

and any necessary actions identified during the review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)

For in-process and final inspection the supplier shall perform 100 inspection for all

characteristics unless reduced inspection through statistical techniques has been approved in

writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control

(SPC) techniques the supplier

Shall submit a written inspection sampling procedure for approval Written Inspection

Procedure shall include adequate description of the sampling plans frequencies

acceptance levels etc Written instructions must also contain provisions for tightened and

reduced sampling plans based on inspection results

Shall be in compliance with the requirements of AS 13002 or internationally recognized

Standard

340 Training and Staff Competencies (AS9100 Clause 843)

341 The supplier shall itrsquos ensure employees competence including any required qualifications

342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment

are performed by skilled and trained staff including temporary staff and contract staff

343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and

experienced to deliver the assigned work and shall maintain associated competencies A

cross reference list of critical skills by product or activity shall be implemented and updated

344 Final test inspection and release shall be carried out by operators authorized by the

supplierrsquos quality department

345 If special processes are carried out (NDT tests Welding Painting) operators shall be

certified qualified in accordance with requirements established on drawings specifications

and contract or purchase order These provisions also apply to sub-tier suppliers

346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)

Their contribution to product or service conformity

Their contribution to product safety

The importance of ethical behavior

347 Eye Test is applicable to personnel conducting product verification inspection that require

visual acuity

350 Shelf-Life Control

351 With each delivery of materials or products that have a limited or specified shelf life the

supplier shall provide data that shows the manufacture date expiration date or shelf life

lot or batch number applicable special handling and storage requirements The supplier

shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life

remaining upon received at CTRM AC unless authorized by CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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352 The supplier shall identify the material and the Certificate of Conformance with the date of

expiration including out-times requirements (if applicable) Dates on certification should be

in the format of DDMMYYYY or format the month spelled out for example January 01

2018

360 Packaging

361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they

deliver in good condition optimal protection and free from damage ndash commensurate with

the mode of transport air land and sea Packaging of the productsparts shall be

accomplished in such a manner as to prevent physical damage to or degradation of the

packed products during delivery to the shipping destination It shall be the prerogative of

CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection

362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data

Sheet (SDS) developed in accordance with the requirements of the Occupational Safety

and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every

delivery of the hazardous chemical to CTRM AC Packaging and label must be in

compliance with the GHS (Globally Harmonized System of Classification and Labelling of

Chemicals)

370 Foreign Object Damage Debris (FOD)

The supplier shall document and implement a program for the prevention detection and removal

of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier

shall establish FOD prevention program and flow down the requirements of applicable document

to their subtier

380 Delivery

381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the

purchase order on or no earlier than three (3) business days before the delivery date

specified In the event of early delivery CTRM AC may at its discretion either to accept

delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the

contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of

+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be

allowed by CTRM AC

382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)

supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately

on the reason for the delay and provide a recovery schedule

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date

390 Release Documents

391 Release documentation shall be furnished with each shipment according to the following

list

Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)

Inspection records eg Dimensional Report if required

Material Test Reports (Raw Material example chemical prepreg core)

Concession if applicable and accepted by CTRM AC

Material Safety Data Sheet (MSDS) if applicable

Job Card if required

FAI Report if required

392 Delivery documents shall be written in English

393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain

the following as a minimum where applicable

Supplier C of C unique number

CTRM ACrsquos purchase order Manufacturerrsquos name amp address

Part number description seriallot batch number quantity

Drawing specification with revision number

Date of manufacture expiration (if applicable)

Signature of authorized representative and date (signature electronic signature stamp etc)

Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications

394 Supplier shall maintain a list of authorized signatures for the product release with

Name

Function

Signature (may be replaced by stamp)

A list of authorized signatures shall be provided to CTRM AC annually or upon request

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

400 Monitoring Temperature and Humidity Control Material

401 Supplier shall ensure all temperature recorders are in good working condition throughout

the delivery to CTRM AC The temperature recorders shall be used to check the

temperature during transportation including intermediate transports and storages

402 For air freight shipments supplier is responsible to ensure the temperature setting on

freezer container is at -24degC before release to forwarder In order to maintain temperature

throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier

must not put the temperature recorder nearby the dry ice to ensure temperature recorder

will capture materialrsquos reading instead of dry ice

403 Supplier shall pack load and count the temperature recorder before pick up by the

appointed forwarder to ensure quantity shipped as per requirements Temperature

recorder quantity per container required is minimum 2 and maximum is 4

410 Concession

No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by

CTRM AC supplier have to ensure only completed application with sufficient data and correct

format submitted otherwise CTRM AC will not entertain the concession and return back for

amendment or total rejection

420 Direct Shipment Requirement

This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct

shipment unless approval granted by CTRM AC The supplier shall

Direct ship the article

Comply any special customer requirements that are accepted by CTRM AC

Maintain evidence of direct shipment authorization granted by CTRM AC

Maintain evidence of direct shipments made on behalf of CTRM AC

Provide with the shipment a signed direct ship declaration

Provide with the shipment a signedstamped statement of conformance (C of C) certifying

that the article conforms to approved data

Provide with the shipment traceability to CTRM ACrsquos customer purchase request

TOTAL QUANTITY OF ROLLS

PER CONTAINER

QUANTITY OF TEMPERATURE

RECORDER REQUIRED

1-9 2

More than 10 4

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

430 Transfer of Work

431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written

approval from CTRM AC including changing route after FAI When transfer approval is

granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer

is utilized The supplier shall ensure that sub-contractors are evaluated and selected on

their ability to comply with the specified requirements A list of approved subcontractorssub

tiers shall be maintained

432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos

supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall

notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer

433 An action plan shall be defined and implemented by the supplier This plan shall address

at least the following activities

Identification of key competencies

Risk analysis

Transfer plan

Validation

Delivery continuity

Safety inventory

434 The supplier is responsible for the quality of product delivered by their sub-contractors and

shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance

that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its

subcontractorssub tiers that may have impact on the product

440 Last Article Inspection (LAI)

In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)

upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC

450 Control of Non ndash Conforming Product

451 The supplier shall notify CTRM AC of nonconforming processes products or services and

obtain CTRM AC approval for disposition (AS9100 Clause 843)

452 The supplier shall ensure that products which do not conform to product requirement are

identified and controlled to prevent its unintended use or delivery The controls and related

responsibilities and authorities for dealing with non-conforming product shall be defined in

a documented procedure including recall method Nonconforming products that are

received by CTRM AC will be processed using the nonconforming procedure In addition

nonconforming products may be returned to the supplier at supplierrsquos expense

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE)

461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to

exist or suspected to exist on the product already delivered to CTRM AC that may affect

the reliability or safety

462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and

the appropriate buyer

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)

471 Form 297 will be issued to the supplier as a result of but not limited to documentation

issue lateearly delivery communication shortage and defect Form 004 will be issued to

suppliers on any quality discrepancies encountered during Incoming Quality Inspection

Suppliers are responsible to note for replacementreworkedGDR part in their C of C

Invoice etc (where applicable)

472 Containment action shall be completed and submitted to CTRM AC within 24 hours The

supplier is required to respond to the GDRSDR within seven (7) working days indicating

their agreement to the recommended disposition and corrective action to be taken

473 If supplier requires parts to be return the supplier shall provide Courier Account Number

and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort

to immediately expedite the delivery for replacement upon rework completion

474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5

working days Supplier shall make every effort to immediately expedite the delivery for

replacement of new part ahead from normal lead time

475 If you fail to provide authorization on parts disposition between 48 hours at normal

circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM

AC then will issue a debit note to you which shall be deducted from the next payment to

avoid defect part held in CTRM AC without disposition

476 Should there in any circumstances that required parts to be rework to avoid line stop and

protect end customer interest CTRM AC shall proceed the rework internally or externally

and issue a debit note to you which shall be deducted from the next payment

477 Supplier shall have documented process in place that 100 inspection to be performed on

the deviated characteristic for the minimum next three (3) shipments after implementation

of the corrective action to ensure detected non-conformance has been eliminated CTRM

AC reserves the right to review the verification record at the supplierrsquos site or have the data

submitted to CTRM AC for review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

480 Supplier Corrective Action Report (SCAR)

The SCAR process shall be initiated whenever a condition warrants an investigation to determine

if corrective or preventive action is required by the supplier Corrective or preventive actions

requests shall be documented using Form 329 and processed electronically or via hard copy in

accordance with this document

The supplier shall document all actions to rectify the nonconformity including utilizing 8D or

AS13000 methodology upon request

490 Verification and Validation Activities (AS9100 Clause 843)

CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These

activities may include but not limited to

Inspection and audit at supplierrsquos premises

Witness verify FAI Part

Supplier conformity to requirements specified in this document

Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment

Conformity of product or processes to specified requirements

Implementation of any corrective action required

inspection of products or verification of services

Validation includes but not limited to define process criteria approved and trained

personnel approved equipment specific methods or procedure test reports etc

500 Continual Improvement (CI)

The Supplier shall define deploy and maintain during the life of the Contract a process to perform

risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in

accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC

upon request

The supplier shall have a Control Plan that takes into account the output from the FMEA and defines

all methods used for process monitoring and control of special process characteristics

The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP

(Supply Chain and Quality Improvement Programmer) or any other tools

When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning

and Production Part Approval Process) in accordance with EN9145

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)

511 The supplier shall comply with all special requirements critical items or key characteristics

512 The supplier shall establish implement and maintain appropriate methods to control critical

items including process controls andor inspections where key characteristics have been

identified in the engineering documentation The supplier shall formalize and record actions

implemented in order to reduce mitigate or monitor critical risk On request these actions

should be reviewed with CTRM AC The supplier shall manage its Product Key

Characteristics and process Key Characteristics (if any) in line with EN9103

Note Critical Risk is defined as a process having significant effect on quality product and

delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used

to identify Key Process Characteristics

520 NADCAP Certification

When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain

NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan

530 Contingency Plans

Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain

continuity of quality product delivery in the event of an emergency These plans are to be made

available upon request by CTRM AC

Emergencies may include but not limited to natural or human disasters utility interruptions labor

shortages raw material or sub-component shortages cyber-attacks key tooling or equipment

failures and field returns Contingency plans shall consider communication methods and contacts

necessary to facilitate a timeliness exchange between the supplier and CTRM AC

540 Supplier Performance Rating

Details and explanation on the Supplier Performance Rating please refer to the attachment

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

21 ndash 25

31 ndash 33

40

50

60

71 ndash 75

80

90

100

110 ndash 114 NA NA NA NA

121 ndash 123

131 ndash 133 NA

140 NA

150 ndash 155

160 NA

171 ndash 172

181

182 ndash 183 NA NA NA NA

190 NA NA NA

200 NA NA NA

211 ndash 214 NA

221 - 223

224 NA

225 NA NA NA NA

227 NA NA NA NA

231 ndash 232 NA NA NA

241 ndash 243 NA

250

260 NA

270

281 ndash 284 NA NA

310 NA NA

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

320 NA NA

330 NA

341 ndash 347

351 ndash 352 NA

361 - 362

370

381 ndash 383

391 ndash 394

401 ndash 403 NA NA NA

410 NA NA

420 NA

430 ndash 434 NA

440 NA NA

451 ndash 452

46 1 ndash 462

471 ndash 473

480

490

500

511- 513

520

530

Remark - Supplier shall comply

NA - Not Applicable

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

APPENDIX B Supplier Notification Changes

The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order

This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Manufacturing Plant Environmental

Conditions

Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products

Yes

Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity

Yes

Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)

No

Manufacturing Processes Equipment

amp Tooling

Change of production line layouts Example physically moving a packaging machine

No

Shift changes No

Maintenance of work standards Preventive Maintenance No

Change of production method Yes

Adding deleting changing to from automated manufacturing processes

Yes

Addition modification repair transfer or jigs tools or fixtures Yes

Changes to processing conditions or methods Yes

Lapse in production for two years or more Yes

Adding new equipment that will be used to manufacture CTRM ACrsquos product

Yes

Materials Supply Base

Change or addition of subtier supplier for critical material controlled and special process

Yes

Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing

Yes

Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year

Yes

Inspection Calibrated Devices

Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios

No

Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes

Yes

Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment

Yes

Packaging Changes to packaging No

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Warehouse conditions

Physical location change of warehouse storage area Yes

Certification Approval Any certification andor customer approval that expired revoked or discontinue

Yes

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX C Document Retention and Storage Matrix

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

1 ADS

CASA-1033

Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)

All the documents and certification of the product

Shall be retain during the operational life of the product +3 years

FAI and Qualification Reports

CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration

2 Spirit US MAA1-10042-1

Shall be retained in accordance with customer and regulatory requirements

FAI and quality records of the product

3 Airbus A10010 amp A10010

Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration

4 Airbus Helicopters

ER070 16-01

Annex 6 is a guideline to identify the records to be retained archived and for which duration

5 GKN DE QSV0034

Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years

All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)

6 COLLINS AEROSPACE

ASQR-01

As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts

Retention periods for retained documented information needed to provide evidence of conformance

7 KAL SQAR-BQF-002

Min 11 years from the end of contract

Quality records traceable to the conformance of product part numbers

11 years past final delivery of the last product

FAI Records Note Any disposal of records shall notify KAL

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

8 SPIRIT SUBANG

SAA-ALL-QU-SC-ALL-

011

Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130

All quality records

Applicable to Boeing Program Min 10 years from the date of shipment

Quality Assurance Record

10 years from manufacturing date of the last parts produced Process

Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal

9 SPIRIT EUROPE

AERO-ALL-QU-SC-ALL-

125

10 years after final payment Financial Quality amp Production Data

10 years past final delivery of the last Product covered by FAI

First Article Inspection Report (FAI)

The life of the aircraft plus six (6) years

Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER QUALITY REQUIREMENTS

AP2190 -

General Requirements for Aerostructure

amp Material Suppliers - Amendment of

Issue C

Airbus Supplier Requirements (ASR)

A1500 - General

A1502 - Plan and Manage

A1503 - Design and Develope

A1504 - Make

A1505 - Buy

A1506 - Deliver

A1506 - Customer Support

Copy is available at

httpsw3airbuscomCRSGN60Procure

menteSitesASRhtmlindexhtml

CASA 1033 - Quality Requirements For

Suppliers

CASA 1033-01 - Specific A-2

Requirements for Subcontractors

Requirement Level A-2 of EADS-Casa

EP 06-12 -GFRS - General Requirements

for Suppliers

ER 070 06-01 - GFRS - General

Requirements for Suppliers Quality

Assurance General Requirements

AERO-ALL-QU-SC-ALL-125

SPIRIT Aerosystems Limited Quality

Requirements for Suppliers

MAA1-10042 ndash1 Supplier Quality

Assurance Manual (Spirit US)

SAA-ALL-QU-SC-ALL-011 Quality

Requirements for Suppliers

SQA01 - Quality Requirements for

Suppliers

Copy is available at

httpswwwgkncowescoukstoreaspf=

generalQUALITY

Quality Contract Clauses available on

the GKN Data Store web site

wwwgkncowescouk under Quality

Documents

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Copy is available at

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

or

httpmaterielgoodrichcom

QRS 000 - Quality Requirements for

Suppliers

REQUIREMENT TO GAIN amp MAINTAINED

ISO 14001 - ENVIRONMENTAL MANAGEMENT

STANDARD

OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY

STANDARD

ISO 14001 - Environmental Management

Systems

or similar standard

ISO 14001 - Environmental Management

Systems

Recommended

ISO 14001 - Environmental Management

Systems

OHSAS18001 - Occupational Health

and Safety System

ISO 14001 - Environmental Management

Systems

NOTIFICATION OF ESCAPE (NOE)

Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day

Whithin 24 hours by

ASQR-01 Form 6 Immediately without delay

CHANGES OF QMS (Including NADCAP)

Supplier shall notify Immediately in writing notification Immediately Immediately

Within 48 hours of

receiving notification of the change or

finding

Within 7 days

TRANSFER OF WORK (SOURCE CHANGE)

Supplier shall notify customer in writing and transition shall

be made after formal written approval from customer

All transfer of work packages shall be in

accordance with AP5176

Transfer of Work according to ER070 06-

37

6 month in advance

SPECIAL PROCESS

Subcontracting supplier including Special Process shall use

customer and end customer approved source

Special Process shall gain and maintain PRI NADCAP and

CustomerEnd Customer Approved

For Boeing Package supplier shall review

Special Process Requirements periodically

for D1-4426

For Airbus Package AP5270 amp

ME0721033

Following Special process shall be

NADCAP accredited

- Chemical Processing

- Coatings

- Heat Treating

- Materials Testing Lab

- Nonconventional

- Machining and Surface Enhancement

-NDT

-Welding

The Aerostructures Qualified Supplier

Document (QSD) lists processes that

require Aerostructures approval per RPS

1000-2 Controlled Processes and

Materials Nadcap accreditation is required

for all Nadcap covered processes per

ASQR-01

Suppliers or subcontractors may only

perform those controlled processes for

which the supplier is listed in the QSD Use

of QSD listed sources does not relieve the

suppliers responsibility for the quality of

purchased materials and services

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER S APPROVED SUPPLIER LIST LINK

APPROVED SPECIAL PROCESS LIST

Supplier Reference

httpswwwairbuscombe-an-airbus-

supplierhtml

CSPL - Certified Special Processes List

CSPL is the oficial source of certified

suppliersspecial processes couples

Available through portal COMPASS at

httpscompasscasaeadsnetirjportal

Certified special

processes list (CSPL) will be regulated by

the specification CASA-1400 - Industrial

Qualification and Processes Certification

Airbus Helicopter Couple List

Provided directly by Spirit

Boeing Program

Approved Process Sources D1-4426

Airbus Program

httpswwwairbuscombe-an-airbus-

supplierhtml

Copy is Available at

GKN Aerospace Services Data Store -

Login

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

APPROVED SUPPLIER LIST

Special Process Suppliers

Provided directly by KAL

Boeing Approved Process Sources D1-

4426

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Qualified Supplier Document (QSD)

httpmaterielgoodrichcom

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

Provided directly by SONACA

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Airbus Defence amp Space SAU

Approved Suppliers Catalog

METALLIC RAW MATERIAL REQUIREMENT

The supplier may only procure metallic raw

materials from a company or customer

approved stockist

APPROVED SUPPLIER LIST

GKN - Cowes Approved Material Mills

Available at

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

Refer SQA01 if metallic raw material is

unavailable from a GKN approved Material

Mill for alternate source

The supplier may only procure metallic raw

materials from approved list of Qualified

Distributor List (QDL)

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

RAW MATERIAL CERTIFICATION REQUIREMENT

Shall ensure that raw material is procured

to the latest revision of the specification

unless otherwise requested by the

Engineering definition

Raw material certification for material or

parts shall reflect the form and size of the

raw material as originally manufactured by

the raw material producer

Certification shall show clear traceability to

the manufacturer of the raw material

including ingot source all processing heat

treatment chemical processing and

inspections as required by applicable raw

material specification requirements

Where material is sourced via a number of

stockists then the traceability through all

stockist movement is required

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT

The supplier shall flow down the requirements of this

document to their subcontractors when Data Sets and Data

Set Derivatives are used

MAA1-10009-1 - Quality Assurance

Standard for Digital Product Definition at

Spirit Aerosystems Inc Suppliers

Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality

Requirements Aerostructures Addendum

COORDINATE MEASUREMENT SYSTEMS (CMS)

REQUIRED NADCAP MampI ACCREDIATATION

AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS

Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work

package that supplier are supplying

INFO Boeing Change from Mandate to Optional to

become NADCAP MampI due to lack participant Refer below

letter

Mandatory as per Supplier Nadcap

Accreditation March 2017

Document Related NADCAP can be found

at

httpswwwairbuscombe-an-airbus-

supplierhtml

Mandatory as per TEIMS-MM-171102-02

Nov 2017

Deadline MampI Accreditation is January

2019

MAA1-10009-1 - Quality Assurance

Standard for Digital Product

Definition at Spirit AeroSystems Inc

Suppliers

CUSTOMER QPL

Supplier Reference

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Suppliers must use subcontractors for

controlled processors that are in the QSD

Nadcap accreditation is required for all

controlled processes where applicable

QUALITY ASSURANCE PLAN

Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005

PURCHASE ORDER (PO) ENDORSEMENT

INFORMATION BY SUPPLIER TO SUBCONTRACTORS

Supplier shall

Specific requirement for Shelf life Products

(ldquopre-pregsrdquo and film adhesives)

Each batch of cooled materials will be

monitored checked by appropriated

thermo recorders from the place of

material manufacturing to the final

destination of use of the product including

intermediate transports and storages This

requirement is mandatory

Supplier will systematically specify above

thermo recorders range in their PO and

analyse the records according to the

storage specifications and product

associated standards of each material

Applicable To Suppliers To

Subcontractors

This Order Is In Furtherance Of A

(Annotate Customer Appropriately EG

Airbus Boeing Etc) Order Through Spirit

Aerosystems (Europe) Limited And Is

Subject To The Quality Requirements Of

Both Parties

Applicable to KAL Boeing Program

Supplier shall assure that D1-4426

Appendix D Requirement are specified on

their PO when supplier has subcontractor

for special process or product including

Special process

Applicable to POs issued for Member-

designed products

Pos issued for Member Designed

Products shall include the statement For

UTAS End Use

FAI

M20228 - First Article Inspection for

Suppliers

AS9102 - Aerospace First Article

Inspection Requirement

CASA 1073 - First Article Inspection

AS9102 - Aerospace First Article

Inspection Requirement

ER070 06-11 - Acceptance of the First

Production Article of a procured item

AS9102 - Aerospace First Article

Inspection Requirement

MAA1-10042-2- First Article Inspection

Form Completion

PRO 3331 - First Article Inspection -

Malaysia

AS9102 - Aerospace First Article

Inspection Requirement

SQA01 - Quality Requirements for

Suppliers

GKN FAIR Guidelines for suppliers

SQA01 Guidance Material FAI Review

AS9102 - Aerospace First Article

Inspection Requirement

Available at

wwwgkncowescouk

ASGSQR-001 - First Article Inspection

Requiremets

AS9102 - Aerospace First Article

Inspection Requirement

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Available at

httpmaterielgoodrichcom

In Addition to the AS9102 FAI Must Also

Be Performed When A Purchase Order

Change Affects The Part Including

Configuration Control Sheet Changes

The Distributor is required to flow down all

UTAS FAI requirements to the

manufacturer If the manufacturer

completed the FAI to the ASGUTAS

engineering documents and part number

the distributor can use this to fulfill the FAI

requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

FOD

Supplier shall havecomply to

In accordance with suppliers Foreign

Object Prevention Requirement

CASA-1451-50-FT - FOD Prevention

Program

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defences Organizations

APPENDIX 4 SQAR-BQF-002

Requirement of FOD Prevention

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

To include cleanliness of manufacturing

processes and residual magnetism as

additional program elements

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

CONTROL OF COUNTERFEIT PART

Supplier shall prevent and mitigate the use counterfeit parts

in accordance with

As per ADS MEMOASEN9100

AS5553 for Electronics

AS5553 for electronic components

AS6174 for non-electronic product

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

AS5553 for electronic components

AS6174 for non-electronic product

SUPPLY CHAIN RISK MANAGEMENT

Shall implement accordance to

ARP9134 - Suppy Chain Risk

Management

ARP9134 - Suppy Chain Risk

Management

RELEASE DOCUMENTS (CoC)

When a supplier has been issued a Letter

of Authority from SpiritSPIRIT000 shall be

stated as the Customer ApprovalAuthority

and Referenced on the COC

S700 PARTS or 275 PARTS

S700 Or 275 Parts Are Not Industry

Standards Final Inspection amp Complete

FAIR Per AS9102 are required

Suppliers of Aerostructures Standard Parts

(S700) that require processing to RPS 1-

000-2 Controlled Processess and

materials must use sources listed in the

QSD for Controlled Processes

DISTRIBUTOR REQUIREMENT

Distributor Stockist Shall Ensure That All

Material Products (Defined As Materials

Semi-Finished ProductsStandard Parts

And Specified Parts) Delivered To The

Purchase Are

bullPurchased From Airbus Approved Sources

bullQualified By Airbus bullDefined In The Joint Contract With Airbus

AGS amp Material Distributors Shall Carry

Out Periodical Verification Of Fasteners amp

Materials Against The ManufacturerS

MechanicalChemical Test Certification

AGS Distributor Must Also Carry Out

Dimensional Checks On Supply Parts

All Distributors of Metals Electronics and

Hardware in the supply chain shall be on

the UTC QDL

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

EYE EXAMINATION

All employees engaged in inspection tasks

on the companys products shall have eye

sight assessments (not exceeding 2

yearly) in accordance with the relevant

nationalinternational standard in force at

the time

Supplier shall have a process for on-going

verification of visual acuity and color vision

for individuals performing product

inspection

LABORATORY APPROVAL LIST

Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal

DELEGATION OF PRODUCT VERIFICATION

Supplier shall notify customer and comply to

CASA-1114 - Procedure For The

Evaluation Of Airbus Defence amp Space

Subcontractors And The Delegation Of

Quality Inspection

AS9015 - Supplier Self Verification

Process Delegation Programs

AS9117 - Delegated Product Release

Verification

Applicable to Boeing Program

SAA-BOE-QU-GU-ALL-080

Delegated Supplier Source Inspection

AS9117 - Delegated Product Release

Verification

AS13001 - Supplier Self Release Training

Requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DESIGN RESPONSIBLE SUPPLIER

Supplier of products defined by a designdrawing proprietary

to that supplier and linked to a Customer part number

through the use of a Customer-referenced drawing andor

other purchase order requirements

Design Responsible Supplier shall have a

comprehensive special process

management program in place for the

special processes

-The program shall include maintaining a

list of qualified Special Process Suppliers

along with their Nadcap approval status

- If Special Process Suppliers do not hold

Nadcap certification Design Responsible

Supplier shall maintain appropriate

oversight of internal and supplier

processes including but not limited to

onsite special process audits periodic

testing of product and other means to

validate product integrity

MEASURING AND TEST EQUIPMENT (MampTE)

REQUIREMENT

CALIBRATION REQUIREMENTS

The supplier shall

ISO 17025CASA-1400-55-FT - Laboratories

ApprovalISO 10012 and EN9100

ISO 10012 ISO 17025 or ANSINCSL

Z5403

The Calibration interval analysis

methodology used to maintain the reliability

of MampTE shall meet a minimum 95

reliability for MampTE

in-tolerance at the end of their interval

schedule

Any out of tolerance MampTE condition

exceeding 25 of the product tolerance

when product tolerance is known or when

measured error of the MampTE is greater

than two times

the calibration tolerance when product

tolerance is not known

Supplier should select MampTE with an

accuracy ratio of 10 to 1 (product

tolerance to MampTE tolerance) however

accuracy ratios as low as 4 to 1 are

acceptable unless otherwise specified

Use of MampTE with accuracy ratios less

than 4 to 1 are not permitted unless a

detailed measurement uncertainty analysis

in accordance with ANSINCSL Z5403

indicates an uncertainty ratio of 15 to 1 or

better and the measurement process is

maintained under statistical quality control

VALIDATION OF RAW MATERIAL

Applicable to Boeing Package

Supplier shall comply to

ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)

Validation of Raw

Material Test Reports

RELEASE DOCUMENTS

Spirit Approval No SPIRIT000 shall be

stated on the supplier certificate of

conformance (CoC)

LIST OF SUBTIERS SUBCON

Suppliers will provide Spirit Supplier

Quality with a list of Tier suppliers used on

Spirit work packages

This list will be forwarded to Spirit

Procurement Quality Agent on an annual

basis (April each year)

Current List Of Subcontractors shall be

available upon request List shall Include

1 Name Of Subcontractors

2Address

33rd Party Certificate

4Email Tel Fax

5 Name Of Qa Manager

6 Part Descr amp Special Process List amp

Nadcap

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DOCUMENTED INFORMATION AND RETAINTION

REQUIREMENT

A10010 amp A10010 Appendix A for is a

guideline to identify the records to be

archived and for which duration

The minimum documentation conservation

period requirements are set out in

specifications CASA-1201 and CASA-

1033

All the documents and certification of the

product

Shall keep on file during the period

required by FAA EASA whichever is

greater (and at least 7 years)

FAI and Qualification Reports

Shall be retain during the operational life of

the product +3 years

ER070 16-01 Annex 6 is a guideline to

identify the records to be retained

archived and for which duration

All quality records shall be retained in

accordance with in accordance with DOA

requirements and EN9130

Applicable to Boeing Program Quality

Assurance Record

Min 10 years from the date of shipment

Records of special qualification of product

equipment facility or process

10 years from manufacturing date of the

last parts produced Process

Note At expiration of such period Spirit

reserves the right to request delivery of

such records

and shall be notified in writing prior to

disposal

SQA01 - Quality Requirements for

Suppliers

All contract related documentation

including (production plans heat treatment

charts inspection protocols including test

results and shipping documents)

Min 30 years and after the sale of the last

Aircraft of the A350 model for another 5

years

A10010 amp A10010 Appendix A

applicable for Airbus Package

All Quality records traceable to the

conformance of product part numbers

Min 11 years from the end of contract

FAI

11 years past final delivery of the last

product

Any disposal of records during at the

expiration shall notify KAL

Changes to documented information (eg

work instructions travelers routers test

reports

shipping documents) shall be recorded

dated and traceable to a qualified person

making

the change (eg name signature stamp

electronic signature) with a permanent

marking

method and the original information being

legible and retrievable after the change

Retained documented information needed

to provide evidence of conformance

Table 3 ASQR 01 RDI Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

30y - Manned Space Program Hardware

10y - All other parts

Table 4ASQR 01 Radiographs and

Images Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

10y - Serialized parts

2y - Non-serialized parts

In accordance with the

EN 9130 and

A10010 amp A10010 Appendix A for

Airbus Package

CONTROL OF NON CONFORMING

Supplier shall have a root cause and

corrective action process consistent with

the 8D methodology in AS13000

SAMPLING PLAN

Supplier shall perform 100 Inspection for in Process and

final unless formal Sampling Plan Sampling Inspection

required customer approval

Comply with the requirements of

ASQR-201 and AS13002

VISION REQUIREMENTS

AITM 6-3004

Airbus Test Method

For Inspection Processes

Visual Inspection

TOOLING REQUIREMENTS

Supplier comply to

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

CASA-1041 - Tooling Control

CASA-1033-51-FT - Subcontracted

Tooling Treatment and Control

E1 09 03D - Controlling Geometric

Interchangeability for Structural and

Mechanical Elements

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

STM-130010-23 - Tool Identification

STM-130010-32 - Generalized Tooling

Procedure

Q-06-005 - Supplier Tooling Control

Instruction

TM-10J - Supplier Tool Accountability

Requirements

RISK ASSESSMENT

Implement accordance to

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

When specified by Airbus Helicopters the

Supplier shall deploy APQP for each Major

change (design or process development)

of Build-to-Spec Build-to-Print and Design

amp Build products

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

APQP (Advance Product Quality Process)

will be used to ensure product risk control

PFMEA (Process Failure Mode amp Effects

Analysis) shall be used to structure the

mitigation for risk

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

CTRM

SUPPLIER RATING SYSTEM

Partnering For Excellence

Jan 2019ZerO Defect On time

Objective

Provide objective data for use in supplier management and

sourcing decisions

Promote and encourageimproved communication on

performance issues

Identification of continuousimprovement and cost savings

opportunities

Recognition of exceptional supplier performance

Key Notes

1CTRM continuously monitor supplierrsquos performance on a monthly basis

2

Where monthly performance for OTD is GREEN but

AMBER for QUALITY (or vice versa) the performance will

be AMBER Monthly performance will be based on the

lowest score

3Supplier Rating Card will be will be provided to the

supplier on a six-month time cycle or upon request

Performance Level

PerformanceEscape

(PPM)

On Time

DeliveryOverall Performance Level

RED gt 10 000 lt 90 Not Performing Supplier

AMBER lt= 10 000 gt= 90 Supplier Needs Improvement

GREEN lt= 5000 gt= 100 Performing Supplier

Measurement

2 MAIN CRITERIA

ESCAPE

(PPM) OTD

PPM1

Level Range

GREEN lt= 5000

AMBER lt= 10000

RED gt 10000

OTD2

bull Total Line Due 136

bull Total Line Open 36

bull Total Line Closed 100

OTD 100136 x 100

73

Example

No Item Description

1Missed delivery windows

(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe

2Incorrect shipping quantity

(Over Short)

Supplier supply over short quantity from

the ordering

3 Incorrect missing documentation

Incomplete documentation amp impact

to delivery activities (such as invoice

pick list etc)

OTD2

Level Range

GREEN =1000

AMBER gt= 900

RED lt 900

3 OTD3

Performance Rating Card

Performance Summary

R

A

G

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments

UNDERPERFORMED

PROGRESSING

PERFORMING

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments

bull Propose to do Fast Lane at IQC

bull Consider for Direct Shipment (if applicable)

bull Issue letter of recognition

Fast Lane Criteria

0 PPM amp 0 Escapes for the Last 12 Months

100 On-Time Delivery for the Last 12 Months

Notification RED Supplier

LetterCTRM SUPPLIER

From CC To CC

1st Letter HoD COO Manager CEO

2nd Letter HoDivGCEO

COOCEO

Customer

(CTRM

Accounts

Customer)

3rd Letter COO GCEO CEO

Customer

(CTRM

Accounts

Customer amp

Customers

quality)

4th Letter GCEO - Customer CEO

Escalation

Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue

Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6

consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue

Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party

Inspection CTRM Onsite Inspection No Future Quotation

Exit Criteria 6 Consecutive shipments without delays or quality issue

SUPPLIER

WATCH

LIST

SIP

SIP

EXTENSION

CEASE TERMINATE

Start

EndNotification Level Enter Criteria Consequences Exit Criteria

VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval

Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)

bull Clearly define the problem (s) target and improvement goal

Measurebull Establish a performance baseline for supplier

Analyzebull Identify and engage the supplier for in-depth root cause

analysis and corrective action

Improvebull Execute a corrective action plan (s)

bull Supplier Monthly Report

Controlbull Monitor results over time to ensure improvement

sustainability

Month Month Month Month Month

CTRM Expectation

We strive to receive materialsparts from our supplier with 0 PPM ZERO

DEFECT

Catch defect before shipping to CTRM andCTRMrsquos customer ZERO

ESCAPE

Ensure 100 On Time Delivery with complete

documentation and correct amount ordered OTD

QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy

Lets make it happenThank You

Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)

Company Name

Company Address

Name Quality Representative

Signature

Date

Note

Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request

Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy

COMPLIANCE MATRIX
SQR-001
Rev C
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required
SUPPLIER NAME COMPLETE BY
ADDRESS DATE
SQR 001 CLAUSE COMPLY NOT COMPLY NA PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE
20 QUALITY SYSTEM REQUIREMENTS
21
22
23
24
30 SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER
31
32
33
40 COMMUNICATION INTERACTION
50 RIGHT OF ACCESS
60 APPROVED SUPPLIER LIST
70 COMPLIANCE TO CONTRACTUAL REQUIREMENTS
71
72
73
74
75
80 LANGUAGE
90 CODE OF CONDUCT
100 PROTECTION OF PROPRIETARY INFORMATION
110 DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD)
111
112
113
114
120 NOTIFICATION OF COMPANY CHANGES
121
122
123
130 ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE
131
132
133
140 CONFLICT MINERAL
150 DOCUMENTED INFORMATION RETENTION AND DISPOSITION
151
152
153
154
155
160 OBSOLESCENCE NOTIFICATION
170 CALIBRATION AND TEST CERTIFICATION REQUIREMENT
171
172
180 DISTRIBUTOR REQUIREMENT
181
182
183
190 MANUFACTURER OF STANDARD PARTS
200 QUALITY ASSURANCE PLAN (QAP)
210 COUNTERFEIT PART
211
212
213
214
220 CONTROL OF SUBTIER SUPPLIERS
221
222
223
224
225
230 DELEGATION OF PRODUCT VERIFICATION
231
232
240 VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS
241
242
243
250 TEST SPECIMENS REQUIREMENT
260 VALIDATION AND CONTROL OF SPECIAL PROCESSES
270 INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE)
271
272
273
280 FIRST ARTICLE INSPECTION REPORT (FAI)
281
282
283
284
290 ENGINEERING QUERY NOTES EQN
300 CHANGE NOTE CN
310 STOP NOTE
320 DESIGN AND DEVELOPMENT CONTROL
330 STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE
340 TRAINING AND STAFF COMPETENCIES
341
342
343
344
345
346
347
350 SHELF-LIFE CONTROL
351
352
360 PACKAGING
361
362
370 FOREIGN OBJECT DAMAGEDEBRID (FOD)
380 DELIVERY
381
382
383
390 RELEASE DOCUMENTs
391
392
393
394
400 MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL
401
402
403
410 CONCESSION
420 DIRECT SHIPMENT REQUIREMENT
430 TRANSFER OF WORK
431
432
433
434
440 LAST ARTICLE INSPECTION (LAI)
450 CONTROL OF NON- CONFORMING PRODUCT
451
452
460 NOTIFICATION OF ESCAPE (NOE)
461
462 462
470 GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR)
471
472
473
474
475
476
477
480 SUPPLIER CORRECTIVE ACTION REPORT (SCAR)
490 VERIFICATION AND VALIDATION ACTIVITIES
500 CONTINUAL IMPROVEMENT
510 SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS
511
521
520 NADCAP CERTIFICATION
530 CONTIGENCY PLAN
540 SUPPLIER PERFORMANCE RATING
SUPPLIER REQUEST FOR CHANGE Request No
SECTION A TO BE COMPLETED BY SUPPLIER
PRODUCT IDENTIFICATION
Requestor Name Email
Supplier Name No Phone
Address Date
AFFECTED MATERIAL DETAILS
Part Number
Part Description
TYPE OF CHANGE
Plant Location Certification Approval
Process (manufacturing assembly inspectiontest tooling) Sub- Contractors Major Suppliers
Material Others
CHANGE DESCRIPTION
Detail description of proposed change
Temporary
Duration (in week)
Permanent
REASON FOR CHANGE
- Explain why change is being proposed
- Attached any supporting datareports that describe the change
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC
QUALIFICATION CAPABILITY PLAN
- Explain what will be done to ensure qualification capability is fullfilled
POINT OF EMBODIMENT PLANNING
Date the supplier is targeting to implement the change
(No impacted product to be ship to CTRM AC prior CTRM AC Approval)
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL
IMPACT OF THE CHANGE
Brief description of the impact
Cost
Prod Lead TimeSchedule
Others
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER
Request FAI Data Pack Process Flow
Change Update ERP System Gap Analysis
Certification Approval Update Quality Plan Procedure
Update CTRM AC ASL Other
REVIEW BY
DEPARTMENT NAME amp TITLE SIGNATURE amp DATE
QUALITY
ENGINEERING
PROGRAM
BUSINESS SUPPLY CHAIN
APPROVAL
Approved with above data and action required
Reject
Page 5: SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning and Production Part Approval Process AS9146 Foreign Object Damage (FOD) Prevention

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 2 of 21

10 PURPOSE This procedure establishes requirements for CTRM AC supplierrsquos DPD quality assurancequality control system

20 SCOPE

This document is applicable to all suppliers that are furnished digital data used in supplier DPD MBD systems to produce product(s) or digital data for product acceptance This includes suppliers not governed by Customer DPD requirements This procedure describes the requirements for supplier digital data system controls To use customer furnished datasets as authority for design manufacture and inspection a supplier must be approved to a CTRM AC recognized quality system and comply with this document CTRM AC shall document supplier compliance to these requirements within the CTRM AC Supplier Quality Assurance (SQA) records system and on its approved supplier list These requirements provide the basis for suppliers to create and implement plans user-level procedures and documentation The supplier will have defined and reliable configuration management and QA processes in place reflecting its methods of operation Suppliers are required to maintain the integrity of Digital Product DefinitionModel Based Definition (DPDMBD) type design through all operations as new DPDMBD methods are deployed It is anticipated that suppliers will utilize DPDMBD processes to continuously improve the quality of delivered product The application of this document is required for all phases of design and inspection when customer furnished digital dataset is used in supplier DPDMBD systems to produce product(s) or digital data for product acceptance (including accountable tooling and tooling used for inspection) If a supplier is sending digital dataset to CTRM AC the requirements are obtained from the Procurement Contract Administrator and the purchase order and the supplier must meet applicable data exchange requirements When referenced in the Purchase Order or the General Terms AgreementContract this document is contractual Customer digital datasets will not be issued to suppliers not in compliance with the requirements of this document as evidenced by the supplier DPDMBD approval level recorded in the CTRM AC SQA records system

30 ABBREVIATIONDEFINITIONS AUTHORITY Undisputed source of customer approved type design used for product manufacture and Quality Assurance acceptance with communication access release and change control procedures in place to ensure source integrity CAD (Computer Aided Design) (1) Any computer system or program that supports the design process (2) The use of computers to assist Engineering Design in developing producing and evaluating design data and drawings (For brevity CAD is also referred to as the organization engaged in computer-aided design)

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 3 of 21

CAE (Computer Aided Engineering) The use of computers to develop Engineering data to supplement Engineering Designs used in product production and inspection CAM (Computer Aided Manufacturing) Also known as numerical control (NC) The use of computers and computer data in the development and production of a part (product) including fabrication assembly and installation CATIA Computer-graphics Aided Three-Dimensional Interactive Application A CAD system with interactive graphics design software modules used to create 3D and 2D geometric designs of products CMS (Coordinate Measurement Systems) Also known as computer-aided inspection (CAI) and computer Aided Measurement Systems (CAMS) Measurement equipment such as Coordinate Measuring Machines (CMM) Laser Tracker and Numerical Controlled machinery with inspection probe capability which are used to support inspection activity This includes all portable three-dimensional measuring systems including Portable Arm Measuring Machines Computer-aided Theodolite Laser Tracker and Photogrammetry (including videogrammetry) systems require the supplier to be approved CTE Coefficient of Thermal Expansion CTRM AC CTRM Aero Composites Sdn Bhd DATASET A named compilation of related data made accessible to computerized system DERIVATIVE A reproduction of all or part of an authority dataset Derivatives include paper and Mylar plots tool designs inspection datasets created to analyze as-built designs check templates numerical control (NC) datasetsmedia datasets with nominal values for CMS use QA inspection plans and other extractions (dimensions views etc) for inspectionmeasurement use DIGITAL ARTIFACT Digital model with geometry that matches the CMC software functional capabilities in IGES STEP UG or CATIA formatsCMS equipment must have the ability to import a digital model and through the analysis function create a comparison to theoretical values DPD (Digital Product Definition) The electronic data elements that specify the geometry and all design requirements for a product (including notation and parts lists) and the use of this data throughout an integrated CADCAM and CMS system DPDMBD QUALITY ASSURANCE PLAN A comprehensive document describing the Quality System for management of digital data and DPD processes throughout a supplierrsquos production facility The requirements procedures and process references described in the plan provide the basis for supplier organizations to implement user level procedures and documentation

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 4 of 21

EAR Export Administration Regulations Located in 15 of the Code of Federal Regulations (CFR) Parts 730-774 the EAR implements the export re-export and certain transfers of dual-use and purely commercial items The Bureau of Industry and Security (BIS) under the US Department of Commerce is charged with administering these controls which includes the CCL as well as licensing policy and procedures -OP 17-1140 Export Compliance

ERS (Enhanced Reference System) A permanent reference system established for the life of a tool which is transferred from an existing reference system or created specifically for CMS It is designed to provide a large number of established coordinates This allows rapid and accurate measurement in all areas of the tool FEATURE Any hardware design attribute or characteristic This includes physical portions of hardware such as surface face edge radius hole tab slot pin etc and requirements such as non ndashdestructive testing (NDI) All features require validation to conform the product to the design authority All features have associated notes andor Geometric Dimensioning and Tolerancing (GDampT) Feature Control Frames (FCF) but one note or FCF may refer to several features IGES (Initial Graphics Exchange Specification) The American National Standards Institute (ANSI) Data standard for the exchange of computer graphics generated product definition (no solids) between different manufacturers CADCAM systems ITAR (International Traffic in Arms Regulations) Located in Part 22 of the CFR Sub-parts 120-130 the ITAR implements the AECA and governs the export and temporary import of defense articles and defense services covered by the United States Munitions List (USML) The DDTC is charged with administering these controls ndash OP17-1140 Export Compliance INSPECTION PLAN A description of 2D andor 3D computer generated inspection mediamethods derived from authority DPD datasets used to communicate inspection requirements and media usage to manufacturing and inspection areas Typical plans include engineering and plan configuration traceability overlaysetup instructions and a list andor graphic representation of the features to be inspected LEV (Low End Viewer) An entry level visualization CAD system used to view analyze extract and print dimensional and other required data from the DPD dataset MBD (Model Based Definition) A dataset containing the exact solid its associated3d Geometry and 3D annotation of the products dimensions and tolerances to specify a complete product definition This dataset does not contain a conventional 2D drawing MBD is one possible format of DPD MDD (Master Dimension Definition) A mathematically-controlled surface definition which is computer generated This definition consists of control curves defining the surface in two planes and the information in a logical form necessary to develop the third plane andor any cross section Each surface is uniquely identified by number

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 5 of 21

MDI (Master Dimensions Identifier) A number identifying an array of coordinate data used by design manufacturing and inspection to describe an element of a surface or product configuration The data may be an extraction from an MDD or any CATIAAPT-designed surface MDR (Master Dimension Request) A process used by suppliers without demonstrated DPD capability(s) per requirements of this document to request and receive 3D surface definitions andor inspection media extractions from customer Data format may be printouts disks plots etc with evidence of customer QA acceptance and traceability Supplier shall contact customer Procurement Agent for process instructions MDS (Master Dimension Surface) A computer generated mathematically-controlled CATIA 3D surface definition Each surface is uniquely identified by number MEASUREMENT PLANNING Process to control all measurement activity for parts assemblies or tooling products A team including design manufacturing and measurement (QA) specialists determine the measurement andor validation methods and stage in production for all specified product features Data is collected for both process control and product acceptance Measurement planning seeks continuous improvement and innovative validation methods including integration of manufacturing and measurement operations to reduce defects and cycle time NC Numerically Controlled PAS (Product Acceptance Software) DPD software (including CAD LEV data exchange and CMS systems) used to inspect and accept parts assemblies tooling and systems Note Not embedded or loadable airborne software PCMS Portable Coordinate Measurement Systems PDM STEP Product Data Manager (PDM) dataset(s) in STEP format with Bill of Material (BOM) information (Parts Lists Picture Sheet Data Lists Tool Parts Lists etc) used by customer to define CAE requirements This dataset can be communicated to suppliers in a digital format PHYSICAL ARTIFACT Precision machined part with geometry that matches the CMS software functional capabilities CMS equipment has the ability to repeat precise measurements manually or using a program for comparison of supplier measured data results to know values

PTF (CATIA Program Temporary Fixes) Software changes or additions released by the software manufacturer to correct user application problems before the next major software version is available

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 6 of 21

PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data

SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification

40 RESPONSIBILITIES AND AUTHORITIES

41 CTRM AC representatives

411 CTRM AC SQA may team up with related department such as Quality

Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability

412 CTRM AC representatives CTRM AC customers andor regulatory

authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea

413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities

414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

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Page 7 of 21

42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable

43 CTRM AC supplierssub-tier suppliers

The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented

50 PROCEDURES

51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and

maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement

512 This plan shall specifically address the processes and techniques unique to

all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control

513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers

514 It is recommended that supplier DPDMBD Quality Assurance Plans describe

a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract

515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD

system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512

517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality

organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to

a The documented DPD Processess

b CATIA synchronization

c CAD CAM CAI software additions updates or changes

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 8 of 21

d Addition of new Coordinate Measurement System (CMS)

518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)

a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives

b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document

52 Configuration Management and Media Security

521 Configuration Management and Traceability - The supplier shall develop

and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current

authorized DPD datasets are available for use in production and inspection CADCAM Software

2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package

3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision

4 A documented process for change control and retention for all authority datasets and dataset derivatives

5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives

6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data

522 The supplier shall develop and maintain procedures for configuration

identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 9 of 21

523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -

Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters

524 Media Security - The supplier shall develop and maintain documented

procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for

a Secure storage and retention of customer provided DPD supplier

created DPD derivatives and digital product acceptance datasets

b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition

c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance

d Encryption protection for sendingreceiving of electronically transmitted data

e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance

f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection

g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc

525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for

all datasets and dataset derivatives (including graphicalgeometric

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 10 of 21

electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier

2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets

53 Product Acceptance Software (PAS) Validation

531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference

applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA

2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems

3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates

4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware

532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records

533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will

COMPANY APPROVED

PROCEDURE

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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 11 of 21

require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function

54 Coordinate Measurement Systems

541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for

fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS

542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56

543 The supplier must document inventory of all components used for CMS

measurements that affect the integrity of data collection

544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information

1 Purpose Scope - Overview or statement of specific equipment and its intended use

2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements

3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References

4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data

COMPANY APPROVED

PROCEDURE

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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 12 of 21

5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence

6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey

7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports

8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence

9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)

10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings

11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract

COMPANY APPROVED

PROCEDURE

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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 13 of 21

12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request

13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511

14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM

AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms

55 Internal Quality Audits

551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516

552 Results of all audits will be documented and maintained for review by an

authorized customer representative per contract requirements

56 Procurement Control

561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements

562 The supplier shall be responsible to the customer for the maintenance

change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable

563 Customer reserves the right to survey andor review the DPD quality

assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means

564 The supplier is fully responsible for and shall establish procedural controls to

assure CTRM AC DPD transferred (authority and derivatie) between their

COMPANY APPROVED

PROCEDURE

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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 14 of 21

company divisions and all levels of sub-tier suppliers shall be in compliance with this document

565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained

566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance

57 Control of Measurement Equipment

571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)

58 Inspection Media

581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product

feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used

2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes

3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction

582 The supplier shall develop and maintain procedures to create inspection

media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that

COMPANY APPROVED

PROCEDURE

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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 15 of 21

1 Show data sources independent of manufacturing flows

2 Inspection Media is created by qualified personnel

3 Media review process exist (checker checklist or peerteam review)

4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result

5 Coordinate system alignment datum features are defined

6 PartTool set up instructions

7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source

Note Derivative datasets will be stored and readily comparable to the authority source

8 When a supplier uses authority databases for inspection purposes any

data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required

9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes

10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process

583 Reduced Content Drawings - DPD datasets with reduced content

including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing

2 Features of the 3D model not defined by the 2D drawing

3 Fabrication amp manufacturing process specifications

COMPANY APPROVED

PROCEDURE

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SUPPLIERS

Doc No CAP06-014

Issue I

Page 16 of 21

4 Flag notes parts list amp other specified requirements

5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos

584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval

585 Supplier created plotted media - Suppliers creating plots for product

acceptance must have documented processes These procedures shall include the following at a minimum

1 Plotter calibration- Follow OEM process for calibration and adjustment

and independent validation to NIST or equivalent

2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)

3 Verification of engineering definition Verification of developed flat pattern and plot verification features

4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches

5 Part number identification and revision ndash Traceability to Customer authority dataset

6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection

7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection

8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed

586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches

587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity

COMPANY APPROVED

PROCEDURE

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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 17 of 21

Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use

588 Handling Storage - To maintain media accuracy and stability plots are required to store in

1 A container not less than 3 inches in diameter

2 In a non-condensing moisture and chemical free area

3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent

4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight

5 Do not folds crease or damage in anyway as this also effect the dimensional stability

589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process

59 Data Exchange Methods

591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B

592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry

tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective

COMPANY APPROVED

PROCEDURE

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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 18 of 21

evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)

2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media

3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors

510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release

acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable

5102 The supplier shall ensure that when Tool Design responsibility is flowed

down to sub-tier suppliers the sub-tier supplier will be approved by the supplier

5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets

5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use

511 Training and Process Performer

5111 DPD Training ndash Suppliers shall define training requirements to assure

competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing

5112 The supplier shall ensure that QA personnel and other personnel utilizing

the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status

COMPANY APPROVED

PROCEDURE

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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 19 of 21

5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)

512 Authority and Responsibility of Authorized Customer Quality Assurance

Representatives

5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation

5122 The Customer representative shall verify compliance and document the

supplierrsquos DPD capabilities

5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)

Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist

COMPANY APPROVED

PROCEDURE

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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

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Issue I

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70 AMENDMENT RECORDS

Issue Date Description Amendment

by

I 22 Aug

16

Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G

Sayeda Nafisah

H 23 Sep

2015

bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595

bull Add AS9102 as REFERENCES

Farina

Suhaila

G

18 Sep

2013

Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591

Farina Suhaila

F

23 May 2013

bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576

bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References

Farina Suhaila

E 18 Dec

2012

bull Add in details for sub tier control in clause 57

bull Add in DPD MBD approval for sub tier in Appendix 1

bull Add in KAL DPD SQAR in clause 60 References

Farina Suhaila

D 01 Dec

2011

bull Added lsquoTranslationrsquo in Definition

bull Revise 41 42 517 532 text

bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512

bull Delete 582 and 583 in its entirely and reformatted remaining numbers

bull Revised step formatting in para 5101 and added 5102 as new

bull Add D6-51991 in section 60

bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D

Ho Yick Hong

C 23 Sep

2010

Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111

Ho Yick Hong

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 21 of 21

APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)

FLOW CHART INPUT PIC

Requestor send DPD MBD checklist

with CAP 06-014 to supplier

Requestor send the complete form

to SQA

SQA and DPD team review DPD

MBD checklist

Supplier fill up DPD MBD checklist

with objective evidence and send

to requestor

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386

(DPD MBD Checklist)

CAP 06-014

(DPD For Suppliers)

CAP 08-002

Supplier Assessment

Approval amp Control

Requestor

Supplier

Requestor

Supplier

Supplier

Requestor

Requestor

SQA

SQA

CTRM AC rep

SQA

CTRM AC rep

SQA

Does supplier

required

DPD MBD

YES

NO

Evaluation

result

CONFORMING

NON CONFORMING

Supplier is not

approved for DPD

MBD

Proceed with supplier

approval process as

per procedure CAP

08-002

File Attachment
CAP06-014 Digital Product Definition (DPD) for Suppliers Issue Ipdf

SUPPLIER

DELEGATED

QUALITY

REPRESENTATIVE

PROGRAM

(DQRP)

REQUIREMENTQUALITY

WARNING

copyCTRM AC All Rights reserved Confidential and proprietary document This

document and all information contained herein is the sole property of CTRM AC

No intellectual property rights are granted by the delivery of thus document or the

disclosure of its content This document shall not be reproduced or disclosed to a

third party without the express written consent of CTRM AC This document and its

content shall not be used for any purpose other than that for which it is supplied

httpswwwctrmcommy

Zahirah Shaik Dawood Head of Department

Supplier Quality Assurance

Hisham MarjohanHead of Division

Supplier Management

Approved by

Revision Date Description of Changes

NC 23- April 18 Initial Release

10

PURPOSE

20

SCOPE

30

DEFINITIONSABBREVIATION

40

INTRODUCTION

50

RESPONSIBILITY

60

REQUIREMENTS

70

APPLICATION

80

TRAINING AND EVALUATION

90

TERMINATION

100

APPENDIX A GUIDELINE FOR DQR STAMP

APPENDIX B DQR EVALUATION CHECKLIST

contents

revisionhistory

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN

PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

This procedure defines the steps needed by

supplier to apply as Delegated Quality

Representative for CTRM AC

a) Introduction

b) Responsibilities

c) Requirements

d) Application

e) Training and Evaluation

f) Termination

10purpose

20scope

This procedure shall apply when

Head of Supplier Management

elects to delegate product release

verification by contractual flow

down to supplier to perform product

acceptance on behalf of CTRM AC

31 C of C Certificate of Conformance

32 DQR Delegated Quality

Representative

33 FAI First Article Inspection

34 PO Purchase Order

35 SQA Supplier Quality Assurance

36 SQR Supplier Quality Requirement

37 SM Supplier Management

38 Supplier Organization or person that

provides a product or service

30definition amp

abbreviation

41 Suppliers are eligible to appoint their own

employees as Delegated Quality Representative

(DQR) DQR has the privilege of accepting

parts on behalf of CTRM AC

42 DQRs have the delegated inspection authority to

assure productsmaterialservices meet all

engineering drawing specification and quality

requirements They have the responsibility to

implement and maintain quality controls which

will assure conformance to all CTRM AC product

and purchase order requirements DQR is not

applicable to any supplierrsquos subcontractors

40introduction

51 The DQR shall hold authority either to accept or reject

productsmaterials and services

52 The DQR will be held responsible and accountable for the quality of the

product and paperwork

53 The DQR will perform inspection adequate to assure compliance to

engineering and purchase order requirements

54 When a First Article Inspection (FAI) is required the DQR will audit the

FAI Report to assure that all requirements are met per AS9102 The

DQR shall indicate approval by applying their DQR stamp in the footer

section below Field 23 of FAI Form 1 If not approved the DQR shall

indicate the reason for disapproval Another first article on the next lot

of parts is performed until an acceptable part is produced

55 Perform inspection on CTRM AC specified characteristics per

requirements denoted in applicable sampling plans

56 Verify all test requirements are met prior to release of any part

57 Verify that only approved sub-tiers were used for special processes if

specified

58 Perform all inspection product releases within approved scope

59 Verify that the PO and engineering drawing revisions match the

revisions to which the product was manufactured

510 Verify that all PO requirements are met (quality notes customer

requirements etc)

511 The DQR stamp and date of acceptance will be affixed to all

accompanying documents with the delivered productsmaterials (Refer

Appendix A for Stamp Guideline)

512 The DQR need to 100 visual inspection for the following criteria as

bull Finishing (primer passivation anodize etc)

bull Surface roughness

bull Scratches Nicks gouges burrs etc

bull Circularity of holes

bull Identification method location and contents

bull Others such as thread damage mark-off sharp inside corner

radius etc

513 The DQR need to follow up past rejections

bull Rejections should be inspected 100 (every part should be

checked) on the next lot of parts delivered

bull Rejections from the previous inspection should be inspected

100 on the next lot of parts delivered

50responsibility

514 In the event of product final buyoff DQR that signed and stamped

the C of C shall not be the same person who conduct the inspection on

the final product prepare the C of C and any other supporting

documents If it happens any other DQR shall require signing and

stamping the C of C

515 DQR is required to conduct inspections after final assembly or surface

finish has been done and Pre-Delivery Inspection before panel

proceeds to staging andor delivery

516 In addition CTRM AC require delegated suppliers to

bull Shall maintain their QMS approval

bull Shall have a documented process detailing the requirements

for CTRM AC product verification delegation including the

establishment of process controls and monitoring for process

effectiveness

bull Current list of DQR personnel with ID stamp including the

associated scope of approval shall be provided annually basis

bull Provide CTRM AC notification within 48 hours of changes

affecting the delegation process (Example change of

authorized inspector change of manufacturing plant)

bull Notify CTRM AC within 48 hours of any major non-conformance

found

517 The supplier is responsible for assuring that the authorized DQR

personnel have prerequisites including but not limited to those listed

below sufficient to be able to perform their duties

bull Access to product-related documentation

bull Access to necessary facilities and equipment to be able to

perform DQR activities

bull Sufficient time allotted to adequately perform the associated

product verification activities

bull The authority to suspend the release of products until all open

issues associated with product being released are addressed

bull Documented and demonstrable proficiency and training

including appropriate product knowledge

518 The supplier shall retain the following records from DQR activity in

accordance with the CTRM AC contractual requirements

bull Records that DQR activity has been performed (eg

Delegated Product Release Verification Checklist)

bull Initial and recurrent qualification records for DQR personnel

bull Vision assessment record for DQR personnel

bull Records of product andor documentation non conformances

identified during the DQR process

50responsibility

61 Candidates shall be assigned to a function with authority to accept

or reject productsmaterials and services

62 Candidates

bull Must be employed by the supplier

bull Must report through the quality organization

bull Must adhere to all DQR requirements in SQR 001

bull Must have ability to read write and understand English

bull Must have experience knowledge and sufficient training in

inspectionacceptance techniques related to the type of

product produced for CTRM AC and shall be physically

capable of performing inspection activities

bull Must be familiar with customerrsquos drawing specifications and

requirements

63 Candidates must have completed successfully training in

bull AS EN9100

bull AS9102

64 The candidates are required to have

bull Experience and on job training at final inspection at least

12 months

bull Familiar with CTRM AC SQR 001

bull Have training in the working methods and familiar the

application of CTRM AC material and process specification

65 Candidates are required to have an annual eye examination per

the following requirements

bull Individuals shall be tested in at least one eye either

corrected or uncorrected

bull For near vision applicant shall be able to read Jaeger 2

(050 mil high) at distance of twelve inches or Snellen

1418 (2030)

bull Far vision must equal 2030 in at least one eye either

corrected or uncorrected

bull Color perception testing is required one time only

Candidates shall be capable of adequately distinguishing

and differentiating colors used in the method for which

certification is required the process being performed or

inspection activity

60requirements

70application

71 To apply for DQR the applicant shall submit

bull DQR Candidate Application through memo

bull Attached copy of candidates training records

bull Current Vision Examination Result

bull Copy of resume with working experience

bull Suppliers shall confirm their compliance by completing

Evaluation Checklist (As per Appendix B) for each DQR

Personnel

Email memo and the support documents to the attention of

nafisahnawasctrmcommy or farinasuhailactrmcommy

Supplier Quality Assurance (SQA)

CTRM AC Sdn Bhd

80training amp

evaluation

81 Training will be given by CTRM AC personnel as per DQR syllabus

On Job Training also must be completed by candidate and

recorded in supplier History Job Card

82 The DQR syllabus will include the following

bull Review of CTRM ACrsquos specifications procedures and

documentation requirements

bull Review of CTRM ACrsquos test material requirements

bull Shipping preparation documents (CofCTest Report)

83 DQR evaluation shall be performed by CTRM AC SQA during trial

inspection visits A variety of both complex and simple partsmaterials

shall be presented during these visits

84 If the candidate passed and met all the requirements as per table below

supplier shall then submit History Job Card with CTRM AC SQA Head

endorsement and Head of Vendor Management shall issue a certificate for

the respective candidate

85 Supplier will then issue DQR acceptance stamp as per Appendix A All

stamps must be traceable to the supplier and individual DQR No person

other than the individual assigned the stamp shall use the DQR Stamp

86 Refresher training by supplier shall be completed every three years at a

minimum and attendance shall be submitted to CTRM AC Failure to

successfully complete training will result in recall of the DQR stamp

Topic Requirements Objective Evidence

Training SQR-002

Delegated Quality

Representative ProgramComplete Training Record

On Job TrainingPerform inspection on min 100

parts (minimum 90 pass)History Job Card

91 Termination of a specific DQRs status can be subjected to one or more

of the following

bull Repeated failure to comply with DQR program

bull Intentional or repeated unauthorized release of material

bull Failure to maintain DQR duties and responsibilities as required

by CTRM AC

bull Transfer to job responsibilities outside of Quality scope

bull Termination of employment with the supplier

92 Termination of the DQR program at Supplier Termination of the

certified supplier status (De-Certification) will be based on the

following

bull Repeated failure to comply with DQR Program

bull Customer complaint more than 15 within a year

bull Red Supplier for 3 consecutive months for performance rating

bull Intentional or repeated unauthorized release of material

93 SCAR andor Supplier Score Card will be issued and concerned DQR

need to develop and present improvement plans to CTRM AC

94 The supplier will be notified of the cause for de-certification and will

be instructed to dispose stamps Subsequent shipments will be

subjected to CTRM AC incoming inspection

90termination

of

delegation

100Appendix A

GUIDELINE FOR DQR STAMP

EMPLOYEE STAMP

NO

EXAMPLE AC 001

SUPPLIER NAME

DQR ndash CTRM AC

1 cm

1 cm

110appendix B

DQR EVALUATION CHECKLIST

File Attachment
SQR 002 Rev NCpdf

Sheet1

ampPReg No479B-F

image1png

File Attachment
Form 479B Supplier Request for Change REV B xlsx

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART A (To be filled up by supplier)

DOCUMENT IDENTIFICATION

1) Supplier Name

2) Supplier Address

3) Supplier Representative

4) Contact Number

5) Supplier Email Address

IDENTIFICATION OF PRODUCT AFFECTED

6) Purchase Order Number 7) PO Item Number

8) Part Number 9) Quantity

10) BatchLot Number 11) Delivery Date

12) Part Number Description

13) Certificate of Conformity Number (optional)

DESCRIPTION OF NON COMFORMITY

14) Specification Requirement

15) Detailed of Non Conformity

CONTAINMENT ACTION (Required to respond within 24 hours)

16) To assist in containment of this problem please address these key questions and sign off below YES NO

a- Have you shipped or is there any suspect material in transit to CTRM before

b- Have you shipped to other customer for the affected part number

c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval

d- Do you have any suspect material currently in production that may exhibit this problem

e- Does this problem exist in similar CTRM part numbers

f- Has a sub-tier supplier contributed to this problem

g- Has any suspect material been drop shipped to a CTRM directed source

h- How has the problem affected the situation

i- Do you have any plan to perform inspection at customer site

17) Supplierrsquos Representative signature _________________ Name (please print)

Date

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)

18) Describe how this non-conforming material escaped your quality system i Direct ii Detection

iii Systemic

19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct

ii Detection

iii Systemic

CORRECTIVE ACTION

20) Describe the corrective action(s) taken to correct this escape

21) Describe the corrective action(s) taken to eliminate recurrence of this escape

22) Due date to complete by ______________________

SIGNATURES APPROVAL

24) Signature of Supplier Representative providing RCCA _______________________ Date_____________

Name (please print)

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART B (To be filled up by CTRM)

REVIEWER

25) Supplier Quality Engineer (SQE) _______________ Date _____________

26) Program Quality (PQ) __________________ Date _____________

27) Manufacturing Engineer (ME) ______________ Date _____________

28) Others ___________________ Date _____________

29) Others ___________________ Date _____________

30) Others ___________________ Date _____________

CHECKLIST PIC DATELINE STATUS REMARKS

31) Purgequarantine current stock of affected product

32) Conformed stock-coverage

33) Quantity delivered to customer

34) Submit notification to customer (within 24 hours)

35) Advice for replacement etc

36) Disposition of affected parts

37) Follow up NoE and verify corrective action

File Attachment
Form 542 - Supplier Notice of Escape (NoE)pdf

Compliance Matrix

COMPLIANCE MATRIX SQR 001 Rev C

image1emf

File Attachment
Compliance Matrix Formxlsx

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 4 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

APPENDIX B Supplier Notification Changes

APPENDIX C Document Retention and Storage Matrix

APPENDIX D Customerrsquos Applicable Requirements Matrix

ATTACHMENT CTRM AC Supplier Performance Rating

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 5 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

Table of Contents

10 Introduction 7

20 Quality Management Systems (AS9100 Clause 843) 7

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8

40 Communication Interaction (AS9100 Clause 843) 8

50 Right of Access (AS9100 Clause 843) 8

60 Approved Supplier List 8

70 Compliance to Contractual Requirements 9

80 Language 9

90 Code of Conduct 9

100 Protection of Proprietary Information 10

110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10

120 Notification of Company Changes (AS9100 Clause 843) 10

130 Environmental Health amp Safety (EHS) Compliance 11

140 Conflict Mineral 11

150 Documented Information Retention and Disposition (AS9100 Clause 843) 12

160 Obsolescence Notification 12

170 Calibration and Test Certification Requirement 13

180 Distributor Requirement 13

190 Manufacturer of Standard Parts 13

200 Quality Assurance Plan (QAP) 14

210 Counterfeit Part 14

220 Control of Subtier Suppliers 14

230 Delegation of Product Verification 15

240 Verification and Validation on Purchased Products 16

250 Test Specimens Requirement (AS9100 Clause 843) 16

260 Validation and Control of Special Processes 16

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16

280 First Article Inspection Report (FAI) 17

290 Engineering Query Notes EQN 17

300 Change Note CN 17

310 Stop Note 17

320 Design and Development Control (AS9100 Clause 843) 17

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18

340 Training and Staff Competencies (AS9100 Clause 843) 18

350 Shelf-Life Control 18

360 Packaging 19

370 Foreign Object Damage Debris (FOD) 19

380 Delivery 19

390 Release Documents 20

400 Monitoring Temperature and Humidity Control Material 21

410 Concession 21

420 Direct Shipment Requirement 21

430 Transfer of Work 22

440 Last Article Inspection (LAI) 20

450 Control of Non ndash Conforming Product 22

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 6 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE) 23

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23

480 Supplier Corrective Action Report (SCAR) 24

490 Verification and Validation Activities (AS9100 Clause 843) 24

500 Continual Improvement (CI) 24

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25

520 NADCAP Certification 25

530 Contingency Plans 25

540 Supplier Performance Rating 25

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 7 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

10 Introduction

11 The purpose of this document is to communicate the quality delivery and other general

requirements that CTRM AC expects from all of its suppliers This document details the

facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed

It will also be used as a standard for the development of existing relationships between

CTRM AC and its current approved supplier This document is not intended to replace any

agreements or specifications but serves as the minimum requirement upon which other

requirements and expectations are built

12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the

requirements of this SQR 001

13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM

ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements

14 Supplier shall comply by performing a documented gap analysis for each new revision of

SQR 001 and ensure gap closure within 60 days from the document publication date unless

otherwise notified by CTRM AC Request for any deviation shall be documented and

submitted to sqactrmcommy Only the SQA Head of Department may authorize any

deviations to the requirements included herein

15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section

20 Quality Management Systems (AS9100 Clause 843)

21 Suppliers shall maintain a Quality Management System suitable to the products and

services provided to CTRM AC QMS shall be certified by an IAQG accredited certification

body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows

Manufacturer AS9100

Stockist Distributor AS9120

Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation

Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403

22 Supplier will be required to provide objective evidence that demonstrates compliance with

the applicable QMS and SQR 001

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 8 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management

and controls of their processes that satisfies CTRM ACrsquos minimum requirements

24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special

processes recognized by CTRM AC the supplier or subtier shall gain and maintain the

PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)

31 In addition to the requirements contained in this document the following specific

requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel

32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein

33 These requirements must be flowed down and communicated to any sub-tier supplier in

the supply chain

40 Communication Interaction (AS9100 Clause 843)

The supplier shall appoint personnel with organizational authority as a principle to resolve any

issues related to supply chain Names and positions of these personnel of contacts shall be

communicated to CTRM AClsquos Buyer

50 Right of Access (AS9100 Clause 843)

Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented

information at any level of the supply chain

60 Approved Supplier List

CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers

must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers

are required to furnish CTRM AC with updated documents when necessary including current QMS

certification and customerrsquos approval (eg Airbus Spirit UTAS etc)

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 9 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

70 Compliance to Contractual Requirements

71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)

products and services

methods processes and equipment

the release of products and services

72 The supplier shall adhere to comply with all contract (eg engineering drawing

specification SQR 001 SoW purchase order) requirements The supplier shall review

CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge

acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days

73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the

requirements Any discrepancies or queries shall be resolved before the order or contract

is accepted Amendments to orders or contracts shall be formally reviewed Records of

contract review shall be maintained and documented

74 Supplier shall only accept agreements and instruction in writing (eg PO drawing

specification) Verbal agreementsinstruction and email are not acceptable as approval and

authorization

75 When the supplier uses sub-tier sources to perform work on products andor services for

CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and

quality requirements contained in CTRM ACrsquos contract

80 Language

The supplier shall ensure all written and oral communication must be in English as well as

supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the

item in a readable condition Any other methods of correction is not acceptable

90 Code of Conduct

The supplier must comply with all national and other applicable laws and regulations relating to the

respective country of operation This includes ensuring that business transactions with CTRM AC

are fully reported recorded ensuring that their employees are aware and properly trained to comply

with the requirements CTRM AC expects its suppliers to make proper provision for the health

safety and welfare of its people visitors contractors customers and those in the community who

may be affected by their activities

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 10 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

100 Protection of Proprietary Information

Any information received by the supplier from CTRM AC must be kept confidential and never be

disclosed to any third party without the prior written consent of CTRM AC The proprietary

information can include but is not restricted to all versions of electronic data drawings and

documentation tooling and materials The supplier shall not under any circumstances make a

direct approach to CTRM ACrsquos customers in relation to agreed business dealings

110 Digital Product Definition (DPD) Model Based Product Definition (MBD)

111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP

server Data will be dispatched together with Engineering Dispatch Note (EDN) for the

receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the

sender as mentioned within the EDN form

112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for

Suppliers and flow down the requirements of applicable document to their subtier when

data sets and data set derivatives are used based on workpackage reward by CTRM AC

Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of

data for production

113 The supplier shall develop and maintain comprehensive documented DPD MBD

processes andor procedures that assure integrity of the product engineering andor tooling

and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process

improvement

114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

120 Notification of Company Changes (AS9100 Clause 843)

121 The supplier shall notify CTRM AC a written statement of any changes to processes

products or services that would affect the product andor service supplied including

change in top management ownership company name manufacturing facility location

quality approvals changes in product andor process changes of subtiers and etc

122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification

registration suspension expiration accreditation status or major audit findings) within

48 hours of receiving notification of the change or finding Written notification shall be

submitted to sqactrmcommy and to the appropriate buyer

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 11 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

123 Any changes as per Appendix B Supplier Notification Changes Process may require

CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior

communication agreement from CTRM AC

The changes must be preceded by a completed Form 479 with details of affected CTRM

AC part numbers and submitted to sqactrmcommy

130 Environmental Health amp Safety (EHS) Compliance

131 The supplier shall comply with the Health and Safety Policy (accordance with

OHSAS18001 or ISO 45001) and implement an Environmental Management System

(EMS) based on ISO 14001 or any other similar standard to manage the environmental

issues related to its activities

132 The Supplier shall be responsible for and comply with all importer obligations and

requirements (European or other) applicable in connection with substances contained in

the product to be delivered to CTRM AC

133 Products or parts supplied shall not contain any product material or substance prohibited

by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM

AC is informed of presence in the product of substances to ensure a high level of protection

of human health and the environment from chemical substances

140 Conflict Mineral

Supplier shall provide CTRM AC with a written certification in the case of the presence of any

ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and

the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform

and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-

Frank Wall Street Reform and Consumer Protection Act are

Coltan for tantalum

Cassiterite for tin

Wolframite for tungsten

Gold

Any other derivatives or any other mineral or its derivatives determined by the Secretary of State

to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers

are recommended to include a statement of compliance on Certificates of Conformance delivered

to CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 12 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

150 Documented Information Retention and Disposition (AS9100 Clause 843)

151 The supplier shall retain all quality records in hard copy film media or electronic data for a

minimum of ten (10) years after purchase order completion Quality records include but

are not limited to First Article Reports Work Orders Inspection Criteria Test and

Inspection Results Nonconforming Material Documentation and Certifications

152 CTRM AC requires records to be retained in accordance with EN9130 or customer

requirements specified in APPENDIX C Document Retention and Storage Matrix

153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available

for all quality data andor approved design data In case of termination of contract or

bankruptcy between CTRM AC and the supplier the archives shall remain accessible to

CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC

154 At the expiration of the retention period the supplier shall obtain a written permission

authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in

accordance with CTRM ACrsquos disposition

155 Correction to documents shall be recorded dated and traceable to the originator making

the changes All amendments shall be made by a striking through the original text using

black permanent ink in such a way as to leave the original text legible A stamp signature

and date shall be placed adjacent to that amendment

160 Obsolescence Notification

The supplier shall be responsible for managing obsolescence over the entire period of the contract

and notwithstanding any obsolescence issues or problems the supplier remains responsible for

complying all performance and other requirements of the contract The supplier shall inform CTRM

AC of all the items that will become obsolete within the next twelve months The notification must

be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the

appropriate buyer The notification shall include

CTRM AC part number

Part No Details

Reason for part discontinuation

Last time buy date

Last ship date

EquivalentAlternate material if available

Stability of ongoing supply based on minimum two (2) years future supply is required

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 13 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

170 Calibration and Test Certification Requirement

171 Where calibration and test certification are issued by supplier or their subtier information

shall include the following as a minimum

Name of Calibration Testing Organisation

Certificate Serial Number

Date of calibration Testing

Description of the equipment

Equipment identification number

Result of calibration Testing

MasterStandard used

172 Calibration Testing certificate shall clearly state measurements traceability to National or

International standard and shall be signed by the supplierrsquos responsible person

180 Distributor Requirement

181 Supplier shall ensure

only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)

supplied only from EN9120 certified distributors

authorized distributor by the Original Equipment Manufacturer (OEM)

where intermediary distributor are involved shall clearly traceable and identified

Customerrsquos Approved Source

182 Distributor is not authorized to altermodify the products in any ways With each shipment

the distributor shall send its own certificate of conformance (C of C) additional to

manufacturerrsquos C of C

183 Distributor will be responsible for the quality of all products purchased from the

manufacturers and must define the necessary actions to be taken when dealing with the

manufacturers that do not comply with the requirements The distributor shall also prevent

the purchase of counterfeitsuspect unapproved product

190 Manufacturer of Standard Parts

Manufacturer of parts for which the design manufacturing inspection data and marking

requirements necessary to demonstrate conformity of the part are in the public domain and

published or established as part of officially recognized standards (eg AS MS MIL and NAS)

The parts are delivered with at least a C of C unless contractually stipulated otherwise

Furthermore the documentation shall be delivered according to the standard for the component

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 14 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

200 Quality Assurance Plan (QAP)

This clause is applicable to the subcontracted productsservices

For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)

this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes

of the quality management system and the resources to be applied to comply with requirements

applicable to the workpackage and contract Any deviations from these requirements shall be

reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC

Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all

items to be supplied (including part numbers and description)

210 Counterfeit Part

211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)

212 Supplier and all members in their supply chain including distributors shall comply with the

requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic

Component where applicable Suppliers shall purchase material directly from original

equipment manufacturers (OEM) original component manufacturers (OCM) or their

authorized distributors

213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier

shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if

supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure

timely notification to CTRM ACrsquos customer

214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any

testing or validation necessitated by the installation of authentic parts after counterfeit parts

have been replaced The supplier bears responsibility for procuring authentic parts or items

from its subcontractors and shall ensure that such subcontractors comply with these

requirements

220 Control of Subtier Suppliers

221 The supplier shall be responsible for the quality of all products purchased from suppliers

including customer-designated sources The supplier shall effectively evaluate select

monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including

distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC

upon request List shall include at minimum

Name of Supplier

Address

3rd party Approval (Customer CB )

Part Description Specification Special Process amp NADCAP

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 15 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause

843)

223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its

customer reserve the right of entry to subtierrsquos facilities

224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure

requirements contained in this SQR 001 are met Subtier control can include

Ensure supplierrsquos subtier accreditation certificates are current including NADCAP

Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications

Inspection and periodic audit at the subtierrsquos premises

Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation

225 Design responsible supplier shall have a comprehensive special process management

program in place for the special processes The program shall include maintaining a list of

qualified special process suppliers along with their NADCAP approval status If special

process suppliers do not hold NADCAP certification design responsible supplier shall

maintain an appropriate oversight of internal and supplier processes including but not

limited to onsite special process audits periodic testing of product and other means to

validate product integrity

Note Design Responsible Supplier supplier of products defined by a designdrawing

proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements

230 Delegation of Product Verification

231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement

for delegation shall be defined and maintain the delegation list Delegation verification

activity is a process whereby a supplier has been delegated the authority to act on behalf

of the delegating organization to verify and release productsservices Supplier shall notify

CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or

AS13001 where appropriate

232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)

Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify

and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 16 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

240 Verification and Validation on Purchased Products

241 Suppliers shall comply control perform and document all applicable test inspection and

verification activities (including production process verification) required to deliver

conforming product (AS9100 Clause 843)

242 For raw material acceptance test report shall 100 checked against applicable

specification Supplier shall ensure raw material is procured to the latest revision unless

requested by engineering

243 Supplier shall periodically validate test reports for raw material accepted on the basis of

test reports That validation shall be accomplished by supplier or other independent party

through periodic scheduled tests of the raw material samples Supplier shall retain test

reports provided by the raw material supplier as well as suppliers validation test results

as quality records traceable to the conformance of goods

250 Test Specimens Requirement (AS9100 Clause 843)

The supplier is required to provide test specimens for design approval inspectionverification

investigation or auditing upon request by CTRM AC

260 Validation and Control of Special Processes

The supplier is required to validate and control all special processes and shall maintain evidence

that supports the ability of the processes to achieve the specified results Validation includes but is

not limited to defined process criteria approved and trained personnel approved equipment

specific methods or procedures specified by the design authority retention of records test reports

and re-validation plans CTRM AC reserves the right to verify or validate by the special processes

that are used on CTRM ACrsquos parts or products

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)

271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply

to ISO 10012 or ISO 17025 or ANSINCSLZ5403

272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the

supplier is aware where IMampTE which have been used for final acceptance are found to be

out of calibration by an amount greater than 25 of the product tolerance when product

tolerance is known or when measured error of the measuring equipment is greater than

two times the calibration tolerance when product tolerance is not known

273 These conditions require documented review of impact on quality and notification to CTRM

AC if it is suspected that shipped part may have been accepted by the suspect IMampTE

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 17 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

280 First Article Inspection Report (FAI)

281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new

part representative of the first production run to verify that all dimensions futures and

product attributes comply with the specified requirements

282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI

by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC

However the documents shall be made available to CTRM AC upon request

283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers

Supplier shall be responsible of the review and approval of subtierrsquos FAIR

284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite

at the supplier premises FAI does not apply to standard catalogue hardware parts and raw

materials

290 Engineering Query Notes EQN

The supplier shall use Form 045 for any design queries that the supplier may encounter The

supplier shall register and track each EQN issued and replied

300 Change Note CN

In the event there is modification required to the design process or etc CTRM AC will notify

supplier using Form 191 in order for the supplier to review the changes and its impact

310 Stop Note

If for any reason CTRM AC requires the supplier to cease working on a particular part or operation

Form 138 will be issued

320 Design and Development Control (AS9100 Clause 843)

When design responsible the supplier shall have design and development procedure that defines

a process for identifying recording verifying validating and approving design changes The review

of design and development changes includes an evaluation of the effect of the changes on

constituent parts and delivered product Records are maintained to show the results of the review

and any necessary actions identified during the review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 18 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)

For in-process and final inspection the supplier shall perform 100 inspection for all

characteristics unless reduced inspection through statistical techniques has been approved in

writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control

(SPC) techniques the supplier

Shall submit a written inspection sampling procedure for approval Written Inspection

Procedure shall include adequate description of the sampling plans frequencies

acceptance levels etc Written instructions must also contain provisions for tightened and

reduced sampling plans based on inspection results

Shall be in compliance with the requirements of AS 13002 or internationally recognized

Standard

340 Training and Staff Competencies (AS9100 Clause 843)

341 The supplier shall itrsquos ensure employees competence including any required qualifications

342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment

are performed by skilled and trained staff including temporary staff and contract staff

343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and

experienced to deliver the assigned work and shall maintain associated competencies A

cross reference list of critical skills by product or activity shall be implemented and updated

344 Final test inspection and release shall be carried out by operators authorized by the

supplierrsquos quality department

345 If special processes are carried out (NDT tests Welding Painting) operators shall be

certified qualified in accordance with requirements established on drawings specifications

and contract or purchase order These provisions also apply to sub-tier suppliers

346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)

Their contribution to product or service conformity

Their contribution to product safety

The importance of ethical behavior

347 Eye Test is applicable to personnel conducting product verification inspection that require

visual acuity

350 Shelf-Life Control

351 With each delivery of materials or products that have a limited or specified shelf life the

supplier shall provide data that shows the manufacture date expiration date or shelf life

lot or batch number applicable special handling and storage requirements The supplier

shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life

remaining upon received at CTRM AC unless authorized by CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 19 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

352 The supplier shall identify the material and the Certificate of Conformance with the date of

expiration including out-times requirements (if applicable) Dates on certification should be

in the format of DDMMYYYY or format the month spelled out for example January 01

2018

360 Packaging

361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they

deliver in good condition optimal protection and free from damage ndash commensurate with

the mode of transport air land and sea Packaging of the productsparts shall be

accomplished in such a manner as to prevent physical damage to or degradation of the

packed products during delivery to the shipping destination It shall be the prerogative of

CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection

362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data

Sheet (SDS) developed in accordance with the requirements of the Occupational Safety

and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every

delivery of the hazardous chemical to CTRM AC Packaging and label must be in

compliance with the GHS (Globally Harmonized System of Classification and Labelling of

Chemicals)

370 Foreign Object Damage Debris (FOD)

The supplier shall document and implement a program for the prevention detection and removal

of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier

shall establish FOD prevention program and flow down the requirements of applicable document

to their subtier

380 Delivery

381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the

purchase order on or no earlier than three (3) business days before the delivery date

specified In the event of early delivery CTRM AC may at its discretion either to accept

delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the

contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of

+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be

allowed by CTRM AC

382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)

supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately

on the reason for the delay and provide a recovery schedule

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 20 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date

390 Release Documents

391 Release documentation shall be furnished with each shipment according to the following

list

Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)

Inspection records eg Dimensional Report if required

Material Test Reports (Raw Material example chemical prepreg core)

Concession if applicable and accepted by CTRM AC

Material Safety Data Sheet (MSDS) if applicable

Job Card if required

FAI Report if required

392 Delivery documents shall be written in English

393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain

the following as a minimum where applicable

Supplier C of C unique number

CTRM ACrsquos purchase order Manufacturerrsquos name amp address

Part number description seriallot batch number quantity

Drawing specification with revision number

Date of manufacture expiration (if applicable)

Signature of authorized representative and date (signature electronic signature stamp etc)

Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications

394 Supplier shall maintain a list of authorized signatures for the product release with

Name

Function

Signature (may be replaced by stamp)

A list of authorized signatures shall be provided to CTRM AC annually or upon request

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 21 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

400 Monitoring Temperature and Humidity Control Material

401 Supplier shall ensure all temperature recorders are in good working condition throughout

the delivery to CTRM AC The temperature recorders shall be used to check the

temperature during transportation including intermediate transports and storages

402 For air freight shipments supplier is responsible to ensure the temperature setting on

freezer container is at -24degC before release to forwarder In order to maintain temperature

throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier

must not put the temperature recorder nearby the dry ice to ensure temperature recorder

will capture materialrsquos reading instead of dry ice

403 Supplier shall pack load and count the temperature recorder before pick up by the

appointed forwarder to ensure quantity shipped as per requirements Temperature

recorder quantity per container required is minimum 2 and maximum is 4

410 Concession

No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by

CTRM AC supplier have to ensure only completed application with sufficient data and correct

format submitted otherwise CTRM AC will not entertain the concession and return back for

amendment or total rejection

420 Direct Shipment Requirement

This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct

shipment unless approval granted by CTRM AC The supplier shall

Direct ship the article

Comply any special customer requirements that are accepted by CTRM AC

Maintain evidence of direct shipment authorization granted by CTRM AC

Maintain evidence of direct shipments made on behalf of CTRM AC

Provide with the shipment a signed direct ship declaration

Provide with the shipment a signedstamped statement of conformance (C of C) certifying

that the article conforms to approved data

Provide with the shipment traceability to CTRM ACrsquos customer purchase request

TOTAL QUANTITY OF ROLLS

PER CONTAINER

QUANTITY OF TEMPERATURE

RECORDER REQUIRED

1-9 2

More than 10 4

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 22 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

430 Transfer of Work

431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written

approval from CTRM AC including changing route after FAI When transfer approval is

granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer

is utilized The supplier shall ensure that sub-contractors are evaluated and selected on

their ability to comply with the specified requirements A list of approved subcontractorssub

tiers shall be maintained

432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos

supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall

notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer

433 An action plan shall be defined and implemented by the supplier This plan shall address

at least the following activities

Identification of key competencies

Risk analysis

Transfer plan

Validation

Delivery continuity

Safety inventory

434 The supplier is responsible for the quality of product delivered by their sub-contractors and

shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance

that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its

subcontractorssub tiers that may have impact on the product

440 Last Article Inspection (LAI)

In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)

upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC

450 Control of Non ndash Conforming Product

451 The supplier shall notify CTRM AC of nonconforming processes products or services and

obtain CTRM AC approval for disposition (AS9100 Clause 843)

452 The supplier shall ensure that products which do not conform to product requirement are

identified and controlled to prevent its unintended use or delivery The controls and related

responsibilities and authorities for dealing with non-conforming product shall be defined in

a documented procedure including recall method Nonconforming products that are

received by CTRM AC will be processed using the nonconforming procedure In addition

nonconforming products may be returned to the supplier at supplierrsquos expense

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 23 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE)

461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to

exist or suspected to exist on the product already delivered to CTRM AC that may affect

the reliability or safety

462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and

the appropriate buyer

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)

471 Form 297 will be issued to the supplier as a result of but not limited to documentation

issue lateearly delivery communication shortage and defect Form 004 will be issued to

suppliers on any quality discrepancies encountered during Incoming Quality Inspection

Suppliers are responsible to note for replacementreworkedGDR part in their C of C

Invoice etc (where applicable)

472 Containment action shall be completed and submitted to CTRM AC within 24 hours The

supplier is required to respond to the GDRSDR within seven (7) working days indicating

their agreement to the recommended disposition and corrective action to be taken

473 If supplier requires parts to be return the supplier shall provide Courier Account Number

and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort

to immediately expedite the delivery for replacement upon rework completion

474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5

working days Supplier shall make every effort to immediately expedite the delivery for

replacement of new part ahead from normal lead time

475 If you fail to provide authorization on parts disposition between 48 hours at normal

circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM

AC then will issue a debit note to you which shall be deducted from the next payment to

avoid defect part held in CTRM AC without disposition

476 Should there in any circumstances that required parts to be rework to avoid line stop and

protect end customer interest CTRM AC shall proceed the rework internally or externally

and issue a debit note to you which shall be deducted from the next payment

477 Supplier shall have documented process in place that 100 inspection to be performed on

the deviated characteristic for the minimum next three (3) shipments after implementation

of the corrective action to ensure detected non-conformance has been eliminated CTRM

AC reserves the right to review the verification record at the supplierrsquos site or have the data

submitted to CTRM AC for review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 24 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

480 Supplier Corrective Action Report (SCAR)

The SCAR process shall be initiated whenever a condition warrants an investigation to determine

if corrective or preventive action is required by the supplier Corrective or preventive actions

requests shall be documented using Form 329 and processed electronically or via hard copy in

accordance with this document

The supplier shall document all actions to rectify the nonconformity including utilizing 8D or

AS13000 methodology upon request

490 Verification and Validation Activities (AS9100 Clause 843)

CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These

activities may include but not limited to

Inspection and audit at supplierrsquos premises

Witness verify FAI Part

Supplier conformity to requirements specified in this document

Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment

Conformity of product or processes to specified requirements

Implementation of any corrective action required

inspection of products or verification of services

Validation includes but not limited to define process criteria approved and trained

personnel approved equipment specific methods or procedure test reports etc

500 Continual Improvement (CI)

The Supplier shall define deploy and maintain during the life of the Contract a process to perform

risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in

accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC

upon request

The supplier shall have a Control Plan that takes into account the output from the FMEA and defines

all methods used for process monitoring and control of special process characteristics

The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP

(Supply Chain and Quality Improvement Programmer) or any other tools

When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning

and Production Part Approval Process) in accordance with EN9145

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 25 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)

511 The supplier shall comply with all special requirements critical items or key characteristics

512 The supplier shall establish implement and maintain appropriate methods to control critical

items including process controls andor inspections where key characteristics have been

identified in the engineering documentation The supplier shall formalize and record actions

implemented in order to reduce mitigate or monitor critical risk On request these actions

should be reviewed with CTRM AC The supplier shall manage its Product Key

Characteristics and process Key Characteristics (if any) in line with EN9103

Note Critical Risk is defined as a process having significant effect on quality product and

delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used

to identify Key Process Characteristics

520 NADCAP Certification

When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain

NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan

530 Contingency Plans

Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain

continuity of quality product delivery in the event of an emergency These plans are to be made

available upon request by CTRM AC

Emergencies may include but not limited to natural or human disasters utility interruptions labor

shortages raw material or sub-component shortages cyber-attacks key tooling or equipment

failures and field returns Contingency plans shall consider communication methods and contacts

necessary to facilitate a timeliness exchange between the supplier and CTRM AC

540 Supplier Performance Rating

Details and explanation on the Supplier Performance Rating please refer to the attachment

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

21 ndash 25

31 ndash 33

40

50

60

71 ndash 75

80

90

100

110 ndash 114 NA NA NA NA

121 ndash 123

131 ndash 133 NA

140 NA

150 ndash 155

160 NA

171 ndash 172

181

182 ndash 183 NA NA NA NA

190 NA NA NA

200 NA NA NA

211 ndash 214 NA

221 - 223

224 NA

225 NA NA NA NA

227 NA NA NA NA

231 ndash 232 NA NA NA

241 ndash 243 NA

250

260 NA

270

281 ndash 284 NA NA

310 NA NA

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

320 NA NA

330 NA

341 ndash 347

351 ndash 352 NA

361 - 362

370

381 ndash 383

391 ndash 394

401 ndash 403 NA NA NA

410 NA NA

420 NA

430 ndash 434 NA

440 NA NA

451 ndash 452

46 1 ndash 462

471 ndash 473

480

490

500

511- 513

520

530

Remark - Supplier shall comply

NA - Not Applicable

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

APPENDIX B Supplier Notification Changes

The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order

This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Manufacturing Plant Environmental

Conditions

Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products

Yes

Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity

Yes

Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)

No

Manufacturing Processes Equipment

amp Tooling

Change of production line layouts Example physically moving a packaging machine

No

Shift changes No

Maintenance of work standards Preventive Maintenance No

Change of production method Yes

Adding deleting changing to from automated manufacturing processes

Yes

Addition modification repair transfer or jigs tools or fixtures Yes

Changes to processing conditions or methods Yes

Lapse in production for two years or more Yes

Adding new equipment that will be used to manufacture CTRM ACrsquos product

Yes

Materials Supply Base

Change or addition of subtier supplier for critical material controlled and special process

Yes

Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing

Yes

Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year

Yes

Inspection Calibrated Devices

Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios

No

Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes

Yes

Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment

Yes

Packaging Changes to packaging No

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Warehouse conditions

Physical location change of warehouse storage area Yes

Certification Approval Any certification andor customer approval that expired revoked or discontinue

Yes

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX C Document Retention and Storage Matrix

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

1 ADS

CASA-1033

Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)

All the documents and certification of the product

Shall be retain during the operational life of the product +3 years

FAI and Qualification Reports

CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration

2 Spirit US MAA1-10042-1

Shall be retained in accordance with customer and regulatory requirements

FAI and quality records of the product

3 Airbus A10010 amp A10010

Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration

4 Airbus Helicopters

ER070 16-01

Annex 6 is a guideline to identify the records to be retained archived and for which duration

5 GKN DE QSV0034

Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years

All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)

6 COLLINS AEROSPACE

ASQR-01

As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts

Retention periods for retained documented information needed to provide evidence of conformance

7 KAL SQAR-BQF-002

Min 11 years from the end of contract

Quality records traceable to the conformance of product part numbers

11 years past final delivery of the last product

FAI Records Note Any disposal of records shall notify KAL

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

8 SPIRIT SUBANG

SAA-ALL-QU-SC-ALL-

011

Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130

All quality records

Applicable to Boeing Program Min 10 years from the date of shipment

Quality Assurance Record

10 years from manufacturing date of the last parts produced Process

Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal

9 SPIRIT EUROPE

AERO-ALL-QU-SC-ALL-

125

10 years after final payment Financial Quality amp Production Data

10 years past final delivery of the last Product covered by FAI

First Article Inspection Report (FAI)

The life of the aircraft plus six (6) years

Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER QUALITY REQUIREMENTS

AP2190 -

General Requirements for Aerostructure

amp Material Suppliers - Amendment of

Issue C

Airbus Supplier Requirements (ASR)

A1500 - General

A1502 - Plan and Manage

A1503 - Design and Develope

A1504 - Make

A1505 - Buy

A1506 - Deliver

A1506 - Customer Support

Copy is available at

httpsw3airbuscomCRSGN60Procure

menteSitesASRhtmlindexhtml

CASA 1033 - Quality Requirements For

Suppliers

CASA 1033-01 - Specific A-2

Requirements for Subcontractors

Requirement Level A-2 of EADS-Casa

EP 06-12 -GFRS - General Requirements

for Suppliers

ER 070 06-01 - GFRS - General

Requirements for Suppliers Quality

Assurance General Requirements

AERO-ALL-QU-SC-ALL-125

SPIRIT Aerosystems Limited Quality

Requirements for Suppliers

MAA1-10042 ndash1 Supplier Quality

Assurance Manual (Spirit US)

SAA-ALL-QU-SC-ALL-011 Quality

Requirements for Suppliers

SQA01 - Quality Requirements for

Suppliers

Copy is available at

httpswwwgkncowescoukstoreaspf=

generalQUALITY

Quality Contract Clauses available on

the GKN Data Store web site

wwwgkncowescouk under Quality

Documents

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Copy is available at

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

or

httpmaterielgoodrichcom

QRS 000 - Quality Requirements for

Suppliers

REQUIREMENT TO GAIN amp MAINTAINED

ISO 14001 - ENVIRONMENTAL MANAGEMENT

STANDARD

OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY

STANDARD

ISO 14001 - Environmental Management

Systems

or similar standard

ISO 14001 - Environmental Management

Systems

Recommended

ISO 14001 - Environmental Management

Systems

OHSAS18001 - Occupational Health

and Safety System

ISO 14001 - Environmental Management

Systems

NOTIFICATION OF ESCAPE (NOE)

Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day

Whithin 24 hours by

ASQR-01 Form 6 Immediately without delay

CHANGES OF QMS (Including NADCAP)

Supplier shall notify Immediately in writing notification Immediately Immediately

Within 48 hours of

receiving notification of the change or

finding

Within 7 days

TRANSFER OF WORK (SOURCE CHANGE)

Supplier shall notify customer in writing and transition shall

be made after formal written approval from customer

All transfer of work packages shall be in

accordance with AP5176

Transfer of Work according to ER070 06-

37

6 month in advance

SPECIAL PROCESS

Subcontracting supplier including Special Process shall use

customer and end customer approved source

Special Process shall gain and maintain PRI NADCAP and

CustomerEnd Customer Approved

For Boeing Package supplier shall review

Special Process Requirements periodically

for D1-4426

For Airbus Package AP5270 amp

ME0721033

Following Special process shall be

NADCAP accredited

- Chemical Processing

- Coatings

- Heat Treating

- Materials Testing Lab

- Nonconventional

- Machining and Surface Enhancement

-NDT

-Welding

The Aerostructures Qualified Supplier

Document (QSD) lists processes that

require Aerostructures approval per RPS

1000-2 Controlled Processes and

Materials Nadcap accreditation is required

for all Nadcap covered processes per

ASQR-01

Suppliers or subcontractors may only

perform those controlled processes for

which the supplier is listed in the QSD Use

of QSD listed sources does not relieve the

suppliers responsibility for the quality of

purchased materials and services

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER S APPROVED SUPPLIER LIST LINK

APPROVED SPECIAL PROCESS LIST

Supplier Reference

httpswwwairbuscombe-an-airbus-

supplierhtml

CSPL - Certified Special Processes List

CSPL is the oficial source of certified

suppliersspecial processes couples

Available through portal COMPASS at

httpscompasscasaeadsnetirjportal

Certified special

processes list (CSPL) will be regulated by

the specification CASA-1400 - Industrial

Qualification and Processes Certification

Airbus Helicopter Couple List

Provided directly by Spirit

Boeing Program

Approved Process Sources D1-4426

Airbus Program

httpswwwairbuscombe-an-airbus-

supplierhtml

Copy is Available at

GKN Aerospace Services Data Store -

Login

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

APPROVED SUPPLIER LIST

Special Process Suppliers

Provided directly by KAL

Boeing Approved Process Sources D1-

4426

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Qualified Supplier Document (QSD)

httpmaterielgoodrichcom

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

Provided directly by SONACA

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Airbus Defence amp Space SAU

Approved Suppliers Catalog

METALLIC RAW MATERIAL REQUIREMENT

The supplier may only procure metallic raw

materials from a company or customer

approved stockist

APPROVED SUPPLIER LIST

GKN - Cowes Approved Material Mills

Available at

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

Refer SQA01 if metallic raw material is

unavailable from a GKN approved Material

Mill for alternate source

The supplier may only procure metallic raw

materials from approved list of Qualified

Distributor List (QDL)

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

RAW MATERIAL CERTIFICATION REQUIREMENT

Shall ensure that raw material is procured

to the latest revision of the specification

unless otherwise requested by the

Engineering definition

Raw material certification for material or

parts shall reflect the form and size of the

raw material as originally manufactured by

the raw material producer

Certification shall show clear traceability to

the manufacturer of the raw material

including ingot source all processing heat

treatment chemical processing and

inspections as required by applicable raw

material specification requirements

Where material is sourced via a number of

stockists then the traceability through all

stockist movement is required

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT

The supplier shall flow down the requirements of this

document to their subcontractors when Data Sets and Data

Set Derivatives are used

MAA1-10009-1 - Quality Assurance

Standard for Digital Product Definition at

Spirit Aerosystems Inc Suppliers

Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality

Requirements Aerostructures Addendum

COORDINATE MEASUREMENT SYSTEMS (CMS)

REQUIRED NADCAP MampI ACCREDIATATION

AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS

Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work

package that supplier are supplying

INFO Boeing Change from Mandate to Optional to

become NADCAP MampI due to lack participant Refer below

letter

Mandatory as per Supplier Nadcap

Accreditation March 2017

Document Related NADCAP can be found

at

httpswwwairbuscombe-an-airbus-

supplierhtml

Mandatory as per TEIMS-MM-171102-02

Nov 2017

Deadline MampI Accreditation is January

2019

MAA1-10009-1 - Quality Assurance

Standard for Digital Product

Definition at Spirit AeroSystems Inc

Suppliers

CUSTOMER QPL

Supplier Reference

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Suppliers must use subcontractors for

controlled processors that are in the QSD

Nadcap accreditation is required for all

controlled processes where applicable

QUALITY ASSURANCE PLAN

Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005

PURCHASE ORDER (PO) ENDORSEMENT

INFORMATION BY SUPPLIER TO SUBCONTRACTORS

Supplier shall

Specific requirement for Shelf life Products

(ldquopre-pregsrdquo and film adhesives)

Each batch of cooled materials will be

monitored checked by appropriated

thermo recorders from the place of

material manufacturing to the final

destination of use of the product including

intermediate transports and storages This

requirement is mandatory

Supplier will systematically specify above

thermo recorders range in their PO and

analyse the records according to the

storage specifications and product

associated standards of each material

Applicable To Suppliers To

Subcontractors

This Order Is In Furtherance Of A

(Annotate Customer Appropriately EG

Airbus Boeing Etc) Order Through Spirit

Aerosystems (Europe) Limited And Is

Subject To The Quality Requirements Of

Both Parties

Applicable to KAL Boeing Program

Supplier shall assure that D1-4426

Appendix D Requirement are specified on

their PO when supplier has subcontractor

for special process or product including

Special process

Applicable to POs issued for Member-

designed products

Pos issued for Member Designed

Products shall include the statement For

UTAS End Use

FAI

M20228 - First Article Inspection for

Suppliers

AS9102 - Aerospace First Article

Inspection Requirement

CASA 1073 - First Article Inspection

AS9102 - Aerospace First Article

Inspection Requirement

ER070 06-11 - Acceptance of the First

Production Article of a procured item

AS9102 - Aerospace First Article

Inspection Requirement

MAA1-10042-2- First Article Inspection

Form Completion

PRO 3331 - First Article Inspection -

Malaysia

AS9102 - Aerospace First Article

Inspection Requirement

SQA01 - Quality Requirements for

Suppliers

GKN FAIR Guidelines for suppliers

SQA01 Guidance Material FAI Review

AS9102 - Aerospace First Article

Inspection Requirement

Available at

wwwgkncowescouk

ASGSQR-001 - First Article Inspection

Requiremets

AS9102 - Aerospace First Article

Inspection Requirement

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Available at

httpmaterielgoodrichcom

In Addition to the AS9102 FAI Must Also

Be Performed When A Purchase Order

Change Affects The Part Including

Configuration Control Sheet Changes

The Distributor is required to flow down all

UTAS FAI requirements to the

manufacturer If the manufacturer

completed the FAI to the ASGUTAS

engineering documents and part number

the distributor can use this to fulfill the FAI

requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

FOD

Supplier shall havecomply to

In accordance with suppliers Foreign

Object Prevention Requirement

CASA-1451-50-FT - FOD Prevention

Program

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defences Organizations

APPENDIX 4 SQAR-BQF-002

Requirement of FOD Prevention

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

To include cleanliness of manufacturing

processes and residual magnetism as

additional program elements

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

CONTROL OF COUNTERFEIT PART

Supplier shall prevent and mitigate the use counterfeit parts

in accordance with

As per ADS MEMOASEN9100

AS5553 for Electronics

AS5553 for electronic components

AS6174 for non-electronic product

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

AS5553 for electronic components

AS6174 for non-electronic product

SUPPLY CHAIN RISK MANAGEMENT

Shall implement accordance to

ARP9134 - Suppy Chain Risk

Management

ARP9134 - Suppy Chain Risk

Management

RELEASE DOCUMENTS (CoC)

When a supplier has been issued a Letter

of Authority from SpiritSPIRIT000 shall be

stated as the Customer ApprovalAuthority

and Referenced on the COC

S700 PARTS or 275 PARTS

S700 Or 275 Parts Are Not Industry

Standards Final Inspection amp Complete

FAIR Per AS9102 are required

Suppliers of Aerostructures Standard Parts

(S700) that require processing to RPS 1-

000-2 Controlled Processess and

materials must use sources listed in the

QSD for Controlled Processes

DISTRIBUTOR REQUIREMENT

Distributor Stockist Shall Ensure That All

Material Products (Defined As Materials

Semi-Finished ProductsStandard Parts

And Specified Parts) Delivered To The

Purchase Are

bullPurchased From Airbus Approved Sources

bullQualified By Airbus bullDefined In The Joint Contract With Airbus

AGS amp Material Distributors Shall Carry

Out Periodical Verification Of Fasteners amp

Materials Against The ManufacturerS

MechanicalChemical Test Certification

AGS Distributor Must Also Carry Out

Dimensional Checks On Supply Parts

All Distributors of Metals Electronics and

Hardware in the supply chain shall be on

the UTC QDL

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

EYE EXAMINATION

All employees engaged in inspection tasks

on the companys products shall have eye

sight assessments (not exceeding 2

yearly) in accordance with the relevant

nationalinternational standard in force at

the time

Supplier shall have a process for on-going

verification of visual acuity and color vision

for individuals performing product

inspection

LABORATORY APPROVAL LIST

Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal

DELEGATION OF PRODUCT VERIFICATION

Supplier shall notify customer and comply to

CASA-1114 - Procedure For The

Evaluation Of Airbus Defence amp Space

Subcontractors And The Delegation Of

Quality Inspection

AS9015 - Supplier Self Verification

Process Delegation Programs

AS9117 - Delegated Product Release

Verification

Applicable to Boeing Program

SAA-BOE-QU-GU-ALL-080

Delegated Supplier Source Inspection

AS9117 - Delegated Product Release

Verification

AS13001 - Supplier Self Release Training

Requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DESIGN RESPONSIBLE SUPPLIER

Supplier of products defined by a designdrawing proprietary

to that supplier and linked to a Customer part number

through the use of a Customer-referenced drawing andor

other purchase order requirements

Design Responsible Supplier shall have a

comprehensive special process

management program in place for the

special processes

-The program shall include maintaining a

list of qualified Special Process Suppliers

along with their Nadcap approval status

- If Special Process Suppliers do not hold

Nadcap certification Design Responsible

Supplier shall maintain appropriate

oversight of internal and supplier

processes including but not limited to

onsite special process audits periodic

testing of product and other means to

validate product integrity

MEASURING AND TEST EQUIPMENT (MampTE)

REQUIREMENT

CALIBRATION REQUIREMENTS

The supplier shall

ISO 17025CASA-1400-55-FT - Laboratories

ApprovalISO 10012 and EN9100

ISO 10012 ISO 17025 or ANSINCSL

Z5403

The Calibration interval analysis

methodology used to maintain the reliability

of MampTE shall meet a minimum 95

reliability for MampTE

in-tolerance at the end of their interval

schedule

Any out of tolerance MampTE condition

exceeding 25 of the product tolerance

when product tolerance is known or when

measured error of the MampTE is greater

than two times

the calibration tolerance when product

tolerance is not known

Supplier should select MampTE with an

accuracy ratio of 10 to 1 (product

tolerance to MampTE tolerance) however

accuracy ratios as low as 4 to 1 are

acceptable unless otherwise specified

Use of MampTE with accuracy ratios less

than 4 to 1 are not permitted unless a

detailed measurement uncertainty analysis

in accordance with ANSINCSL Z5403

indicates an uncertainty ratio of 15 to 1 or

better and the measurement process is

maintained under statistical quality control

VALIDATION OF RAW MATERIAL

Applicable to Boeing Package

Supplier shall comply to

ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)

Validation of Raw

Material Test Reports

RELEASE DOCUMENTS

Spirit Approval No SPIRIT000 shall be

stated on the supplier certificate of

conformance (CoC)

LIST OF SUBTIERS SUBCON

Suppliers will provide Spirit Supplier

Quality with a list of Tier suppliers used on

Spirit work packages

This list will be forwarded to Spirit

Procurement Quality Agent on an annual

basis (April each year)

Current List Of Subcontractors shall be

available upon request List shall Include

1 Name Of Subcontractors

2Address

33rd Party Certificate

4Email Tel Fax

5 Name Of Qa Manager

6 Part Descr amp Special Process List amp

Nadcap

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DOCUMENTED INFORMATION AND RETAINTION

REQUIREMENT

A10010 amp A10010 Appendix A for is a

guideline to identify the records to be

archived and for which duration

The minimum documentation conservation

period requirements are set out in

specifications CASA-1201 and CASA-

1033

All the documents and certification of the

product

Shall keep on file during the period

required by FAA EASA whichever is

greater (and at least 7 years)

FAI and Qualification Reports

Shall be retain during the operational life of

the product +3 years

ER070 16-01 Annex 6 is a guideline to

identify the records to be retained

archived and for which duration

All quality records shall be retained in

accordance with in accordance with DOA

requirements and EN9130

Applicable to Boeing Program Quality

Assurance Record

Min 10 years from the date of shipment

Records of special qualification of product

equipment facility or process

10 years from manufacturing date of the

last parts produced Process

Note At expiration of such period Spirit

reserves the right to request delivery of

such records

and shall be notified in writing prior to

disposal

SQA01 - Quality Requirements for

Suppliers

All contract related documentation

including (production plans heat treatment

charts inspection protocols including test

results and shipping documents)

Min 30 years and after the sale of the last

Aircraft of the A350 model for another 5

years

A10010 amp A10010 Appendix A

applicable for Airbus Package

All Quality records traceable to the

conformance of product part numbers

Min 11 years from the end of contract

FAI

11 years past final delivery of the last

product

Any disposal of records during at the

expiration shall notify KAL

Changes to documented information (eg

work instructions travelers routers test

reports

shipping documents) shall be recorded

dated and traceable to a qualified person

making

the change (eg name signature stamp

electronic signature) with a permanent

marking

method and the original information being

legible and retrievable after the change

Retained documented information needed

to provide evidence of conformance

Table 3 ASQR 01 RDI Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

30y - Manned Space Program Hardware

10y - All other parts

Table 4ASQR 01 Radiographs and

Images Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

10y - Serialized parts

2y - Non-serialized parts

In accordance with the

EN 9130 and

A10010 amp A10010 Appendix A for

Airbus Package

CONTROL OF NON CONFORMING

Supplier shall have a root cause and

corrective action process consistent with

the 8D methodology in AS13000

SAMPLING PLAN

Supplier shall perform 100 Inspection for in Process and

final unless formal Sampling Plan Sampling Inspection

required customer approval

Comply with the requirements of

ASQR-201 and AS13002

VISION REQUIREMENTS

AITM 6-3004

Airbus Test Method

For Inspection Processes

Visual Inspection

TOOLING REQUIREMENTS

Supplier comply to

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

CASA-1041 - Tooling Control

CASA-1033-51-FT - Subcontracted

Tooling Treatment and Control

E1 09 03D - Controlling Geometric

Interchangeability for Structural and

Mechanical Elements

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

STM-130010-23 - Tool Identification

STM-130010-32 - Generalized Tooling

Procedure

Q-06-005 - Supplier Tooling Control

Instruction

TM-10J - Supplier Tool Accountability

Requirements

RISK ASSESSMENT

Implement accordance to

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

When specified by Airbus Helicopters the

Supplier shall deploy APQP for each Major

change (design or process development)

of Build-to-Spec Build-to-Print and Design

amp Build products

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

APQP (Advance Product Quality Process)

will be used to ensure product risk control

PFMEA (Process Failure Mode amp Effects

Analysis) shall be used to structure the

mitigation for risk

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

CTRM

SUPPLIER RATING SYSTEM

Partnering For Excellence

Jan 2019ZerO Defect On time

Objective

Provide objective data for use in supplier management and

sourcing decisions

Promote and encourageimproved communication on

performance issues

Identification of continuousimprovement and cost savings

opportunities

Recognition of exceptional supplier performance

Key Notes

1CTRM continuously monitor supplierrsquos performance on a monthly basis

2

Where monthly performance for OTD is GREEN but

AMBER for QUALITY (or vice versa) the performance will

be AMBER Monthly performance will be based on the

lowest score

3Supplier Rating Card will be will be provided to the

supplier on a six-month time cycle or upon request

Performance Level

PerformanceEscape

(PPM)

On Time

DeliveryOverall Performance Level

RED gt 10 000 lt 90 Not Performing Supplier

AMBER lt= 10 000 gt= 90 Supplier Needs Improvement

GREEN lt= 5000 gt= 100 Performing Supplier

Measurement

2 MAIN CRITERIA

ESCAPE

(PPM) OTD

PPM1

Level Range

GREEN lt= 5000

AMBER lt= 10000

RED gt 10000

OTD2

bull Total Line Due 136

bull Total Line Open 36

bull Total Line Closed 100

OTD 100136 x 100

73

Example

No Item Description

1Missed delivery windows

(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe

2Incorrect shipping quantity

(Over Short)

Supplier supply over short quantity from

the ordering

3 Incorrect missing documentation

Incomplete documentation amp impact

to delivery activities (such as invoice

pick list etc)

OTD2

Level Range

GREEN =1000

AMBER gt= 900

RED lt 900

3 OTD3

Performance Rating Card

Performance Summary

R

A

G

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments

UNDERPERFORMED

PROGRESSING

PERFORMING

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments

bull Propose to do Fast Lane at IQC

bull Consider for Direct Shipment (if applicable)

bull Issue letter of recognition

Fast Lane Criteria

0 PPM amp 0 Escapes for the Last 12 Months

100 On-Time Delivery for the Last 12 Months

Notification RED Supplier

LetterCTRM SUPPLIER

From CC To CC

1st Letter HoD COO Manager CEO

2nd Letter HoDivGCEO

COOCEO

Customer

(CTRM

Accounts

Customer)

3rd Letter COO GCEO CEO

Customer

(CTRM

Accounts

Customer amp

Customers

quality)

4th Letter GCEO - Customer CEO

Escalation

Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue

Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6

consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue

Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party

Inspection CTRM Onsite Inspection No Future Quotation

Exit Criteria 6 Consecutive shipments without delays or quality issue

SUPPLIER

WATCH

LIST

SIP

SIP

EXTENSION

CEASE TERMINATE

Start

EndNotification Level Enter Criteria Consequences Exit Criteria

VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval

Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)

bull Clearly define the problem (s) target and improvement goal

Measurebull Establish a performance baseline for supplier

Analyzebull Identify and engage the supplier for in-depth root cause

analysis and corrective action

Improvebull Execute a corrective action plan (s)

bull Supplier Monthly Report

Controlbull Monitor results over time to ensure improvement

sustainability

Month Month Month Month Month

CTRM Expectation

We strive to receive materialsparts from our supplier with 0 PPM ZERO

DEFECT

Catch defect before shipping to CTRM andCTRMrsquos customer ZERO

ESCAPE

Ensure 100 On Time Delivery with complete

documentation and correct amount ordered OTD

QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy

Lets make it happenThank You

Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)

Company Name

Company Address

Name Quality Representative

Signature

Date

Note

Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request

Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy

COMPLIANCE MATRIX
SQR-001
Rev C
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required
SUPPLIER NAME COMPLETE BY
ADDRESS DATE
SQR 001 CLAUSE COMPLY NOT COMPLY NA PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE
20 QUALITY SYSTEM REQUIREMENTS
21
22
23
24
30 SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER
31
32
33
40 COMMUNICATION INTERACTION
50 RIGHT OF ACCESS
60 APPROVED SUPPLIER LIST
70 COMPLIANCE TO CONTRACTUAL REQUIREMENTS
71
72
73
74
75
80 LANGUAGE
90 CODE OF CONDUCT
100 PROTECTION OF PROPRIETARY INFORMATION
110 DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD)
111
112
113
114
120 NOTIFICATION OF COMPANY CHANGES
121
122
123
130 ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE
131
132
133
140 CONFLICT MINERAL
150 DOCUMENTED INFORMATION RETENTION AND DISPOSITION
151
152
153
154
155
160 OBSOLESCENCE NOTIFICATION
170 CALIBRATION AND TEST CERTIFICATION REQUIREMENT
171
172
180 DISTRIBUTOR REQUIREMENT
181
182
183
190 MANUFACTURER OF STANDARD PARTS
200 QUALITY ASSURANCE PLAN (QAP)
210 COUNTERFEIT PART
211
212
213
214
220 CONTROL OF SUBTIER SUPPLIERS
221
222
223
224
225
230 DELEGATION OF PRODUCT VERIFICATION
231
232
240 VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS
241
242
243
250 TEST SPECIMENS REQUIREMENT
260 VALIDATION AND CONTROL OF SPECIAL PROCESSES
270 INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE)
271
272
273
280 FIRST ARTICLE INSPECTION REPORT (FAI)
281
282
283
284
290 ENGINEERING QUERY NOTES EQN
300 CHANGE NOTE CN
310 STOP NOTE
320 DESIGN AND DEVELOPMENT CONTROL
330 STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE
340 TRAINING AND STAFF COMPETENCIES
341
342
343
344
345
346
347
350 SHELF-LIFE CONTROL
351
352
360 PACKAGING
361
362
370 FOREIGN OBJECT DAMAGEDEBRID (FOD)
380 DELIVERY
381
382
383
390 RELEASE DOCUMENTs
391
392
393
394
400 MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL
401
402
403
410 CONCESSION
420 DIRECT SHIPMENT REQUIREMENT
430 TRANSFER OF WORK
431
432
433
434
440 LAST ARTICLE INSPECTION (LAI)
450 CONTROL OF NON- CONFORMING PRODUCT
451
452
460 NOTIFICATION OF ESCAPE (NOE)
461
462 462
470 GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR)
471
472
473
474
475
476
477
480 SUPPLIER CORRECTIVE ACTION REPORT (SCAR)
490 VERIFICATION AND VALIDATION ACTIVITIES
500 CONTINUAL IMPROVEMENT
510 SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS
511
521
520 NADCAP CERTIFICATION
530 CONTIGENCY PLAN
540 SUPPLIER PERFORMANCE RATING
SUPPLIER REQUEST FOR CHANGE Request No
SECTION A TO BE COMPLETED BY SUPPLIER
PRODUCT IDENTIFICATION
Requestor Name Email
Supplier Name No Phone
Address Date
AFFECTED MATERIAL DETAILS
Part Number
Part Description
TYPE OF CHANGE
Plant Location Certification Approval
Process (manufacturing assembly inspectiontest tooling) Sub- Contractors Major Suppliers
Material Others
CHANGE DESCRIPTION
Detail description of proposed change
Temporary
Duration (in week)
Permanent
REASON FOR CHANGE
- Explain why change is being proposed
- Attached any supporting datareports that describe the change
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC
QUALIFICATION CAPABILITY PLAN
- Explain what will be done to ensure qualification capability is fullfilled
POINT OF EMBODIMENT PLANNING
Date the supplier is targeting to implement the change
(No impacted product to be ship to CTRM AC prior CTRM AC Approval)
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL
IMPACT OF THE CHANGE
Brief description of the impact
Cost
Prod Lead TimeSchedule
Others
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER
Request FAI Data Pack Process Flow
Change Update ERP System Gap Analysis
Certification Approval Update Quality Plan Procedure
Update CTRM AC ASL Other
REVIEW BY
DEPARTMENT NAME amp TITLE SIGNATURE amp DATE
QUALITY
ENGINEERING
PROGRAM
BUSINESS SUPPLY CHAIN
APPROVAL
Approved with above data and action required
Reject
Page 6: SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning and Production Part Approval Process AS9146 Foreign Object Damage (FOD) Prevention

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CAE (Computer Aided Engineering) The use of computers to develop Engineering data to supplement Engineering Designs used in product production and inspection CAM (Computer Aided Manufacturing) Also known as numerical control (NC) The use of computers and computer data in the development and production of a part (product) including fabrication assembly and installation CATIA Computer-graphics Aided Three-Dimensional Interactive Application A CAD system with interactive graphics design software modules used to create 3D and 2D geometric designs of products CMS (Coordinate Measurement Systems) Also known as computer-aided inspection (CAI) and computer Aided Measurement Systems (CAMS) Measurement equipment such as Coordinate Measuring Machines (CMM) Laser Tracker and Numerical Controlled machinery with inspection probe capability which are used to support inspection activity This includes all portable three-dimensional measuring systems including Portable Arm Measuring Machines Computer-aided Theodolite Laser Tracker and Photogrammetry (including videogrammetry) systems require the supplier to be approved CTE Coefficient of Thermal Expansion CTRM AC CTRM Aero Composites Sdn Bhd DATASET A named compilation of related data made accessible to computerized system DERIVATIVE A reproduction of all or part of an authority dataset Derivatives include paper and Mylar plots tool designs inspection datasets created to analyze as-built designs check templates numerical control (NC) datasetsmedia datasets with nominal values for CMS use QA inspection plans and other extractions (dimensions views etc) for inspectionmeasurement use DIGITAL ARTIFACT Digital model with geometry that matches the CMC software functional capabilities in IGES STEP UG or CATIA formatsCMS equipment must have the ability to import a digital model and through the analysis function create a comparison to theoretical values DPD (Digital Product Definition) The electronic data elements that specify the geometry and all design requirements for a product (including notation and parts lists) and the use of this data throughout an integrated CADCAM and CMS system DPDMBD QUALITY ASSURANCE PLAN A comprehensive document describing the Quality System for management of digital data and DPD processes throughout a supplierrsquos production facility The requirements procedures and process references described in the plan provide the basis for supplier organizations to implement user level procedures and documentation

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EAR Export Administration Regulations Located in 15 of the Code of Federal Regulations (CFR) Parts 730-774 the EAR implements the export re-export and certain transfers of dual-use and purely commercial items The Bureau of Industry and Security (BIS) under the US Department of Commerce is charged with administering these controls which includes the CCL as well as licensing policy and procedures -OP 17-1140 Export Compliance

ERS (Enhanced Reference System) A permanent reference system established for the life of a tool which is transferred from an existing reference system or created specifically for CMS It is designed to provide a large number of established coordinates This allows rapid and accurate measurement in all areas of the tool FEATURE Any hardware design attribute or characteristic This includes physical portions of hardware such as surface face edge radius hole tab slot pin etc and requirements such as non ndashdestructive testing (NDI) All features require validation to conform the product to the design authority All features have associated notes andor Geometric Dimensioning and Tolerancing (GDampT) Feature Control Frames (FCF) but one note or FCF may refer to several features IGES (Initial Graphics Exchange Specification) The American National Standards Institute (ANSI) Data standard for the exchange of computer graphics generated product definition (no solids) between different manufacturers CADCAM systems ITAR (International Traffic in Arms Regulations) Located in Part 22 of the CFR Sub-parts 120-130 the ITAR implements the AECA and governs the export and temporary import of defense articles and defense services covered by the United States Munitions List (USML) The DDTC is charged with administering these controls ndash OP17-1140 Export Compliance INSPECTION PLAN A description of 2D andor 3D computer generated inspection mediamethods derived from authority DPD datasets used to communicate inspection requirements and media usage to manufacturing and inspection areas Typical plans include engineering and plan configuration traceability overlaysetup instructions and a list andor graphic representation of the features to be inspected LEV (Low End Viewer) An entry level visualization CAD system used to view analyze extract and print dimensional and other required data from the DPD dataset MBD (Model Based Definition) A dataset containing the exact solid its associated3d Geometry and 3D annotation of the products dimensions and tolerances to specify a complete product definition This dataset does not contain a conventional 2D drawing MBD is one possible format of DPD MDD (Master Dimension Definition) A mathematically-controlled surface definition which is computer generated This definition consists of control curves defining the surface in two planes and the information in a logical form necessary to develop the third plane andor any cross section Each surface is uniquely identified by number

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MDI (Master Dimensions Identifier) A number identifying an array of coordinate data used by design manufacturing and inspection to describe an element of a surface or product configuration The data may be an extraction from an MDD or any CATIAAPT-designed surface MDR (Master Dimension Request) A process used by suppliers without demonstrated DPD capability(s) per requirements of this document to request and receive 3D surface definitions andor inspection media extractions from customer Data format may be printouts disks plots etc with evidence of customer QA acceptance and traceability Supplier shall contact customer Procurement Agent for process instructions MDS (Master Dimension Surface) A computer generated mathematically-controlled CATIA 3D surface definition Each surface is uniquely identified by number MEASUREMENT PLANNING Process to control all measurement activity for parts assemblies or tooling products A team including design manufacturing and measurement (QA) specialists determine the measurement andor validation methods and stage in production for all specified product features Data is collected for both process control and product acceptance Measurement planning seeks continuous improvement and innovative validation methods including integration of manufacturing and measurement operations to reduce defects and cycle time NC Numerically Controlled PAS (Product Acceptance Software) DPD software (including CAD LEV data exchange and CMS systems) used to inspect and accept parts assemblies tooling and systems Note Not embedded or loadable airborne software PCMS Portable Coordinate Measurement Systems PDM STEP Product Data Manager (PDM) dataset(s) in STEP format with Bill of Material (BOM) information (Parts Lists Picture Sheet Data Lists Tool Parts Lists etc) used by customer to define CAE requirements This dataset can be communicated to suppliers in a digital format PHYSICAL ARTIFACT Precision machined part with geometry that matches the CMS software functional capabilities CMS equipment has the ability to repeat precise measurements manually or using a program for comparison of supplier measured data results to know values

PTF (CATIA Program Temporary Fixes) Software changes or additions released by the software manufacturer to correct user application problems before the next major software version is available

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PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data

SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification

40 RESPONSIBILITIES AND AUTHORITIES

41 CTRM AC representatives

411 CTRM AC SQA may team up with related department such as Quality

Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability

412 CTRM AC representatives CTRM AC customers andor regulatory

authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea

413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities

414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

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42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable

43 CTRM AC supplierssub-tier suppliers

The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented

50 PROCEDURES

51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and

maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement

512 This plan shall specifically address the processes and techniques unique to

all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control

513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers

514 It is recommended that supplier DPDMBD Quality Assurance Plans describe

a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract

515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD

system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512

517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality

organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to

a The documented DPD Processess

b CATIA synchronization

c CAD CAM CAI software additions updates or changes

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d Addition of new Coordinate Measurement System (CMS)

518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)

a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives

b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document

52 Configuration Management and Media Security

521 Configuration Management and Traceability - The supplier shall develop

and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current

authorized DPD datasets are available for use in production and inspection CADCAM Software

2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package

3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision

4 A documented process for change control and retention for all authority datasets and dataset derivatives

5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives

6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data

522 The supplier shall develop and maintain procedures for configuration

identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production

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523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -

Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters

524 Media Security - The supplier shall develop and maintain documented

procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for

a Secure storage and retention of customer provided DPD supplier

created DPD derivatives and digital product acceptance datasets

b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition

c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance

d Encryption protection for sendingreceiving of electronically transmitted data

e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance

f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection

g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc

525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for

all datasets and dataset derivatives (including graphicalgeometric

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electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier

2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets

53 Product Acceptance Software (PAS) Validation

531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference

applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA

2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems

3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates

4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware

532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records

533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will

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require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function

54 Coordinate Measurement Systems

541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for

fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS

542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56

543 The supplier must document inventory of all components used for CMS

measurements that affect the integrity of data collection

544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information

1 Purpose Scope - Overview or statement of specific equipment and its intended use

2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements

3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References

4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data

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5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence

6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey

7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports

8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence

9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)

10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings

11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract

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12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request

13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511

14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM

AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms

55 Internal Quality Audits

551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516

552 Results of all audits will be documented and maintained for review by an

authorized customer representative per contract requirements

56 Procurement Control

561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements

562 The supplier shall be responsible to the customer for the maintenance

change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable

563 Customer reserves the right to survey andor review the DPD quality

assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means

564 The supplier is fully responsible for and shall establish procedural controls to

assure CTRM AC DPD transferred (authority and derivatie) between their

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company divisions and all levels of sub-tier suppliers shall be in compliance with this document

565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained

566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance

57 Control of Measurement Equipment

571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)

58 Inspection Media

581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product

feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used

2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes

3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction

582 The supplier shall develop and maintain procedures to create inspection

media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that

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1 Show data sources independent of manufacturing flows

2 Inspection Media is created by qualified personnel

3 Media review process exist (checker checklist or peerteam review)

4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result

5 Coordinate system alignment datum features are defined

6 PartTool set up instructions

7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source

Note Derivative datasets will be stored and readily comparable to the authority source

8 When a supplier uses authority databases for inspection purposes any

data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required

9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes

10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process

583 Reduced Content Drawings - DPD datasets with reduced content

including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing

2 Features of the 3D model not defined by the 2D drawing

3 Fabrication amp manufacturing process specifications

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4 Flag notes parts list amp other specified requirements

5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos

584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval

585 Supplier created plotted media - Suppliers creating plots for product

acceptance must have documented processes These procedures shall include the following at a minimum

1 Plotter calibration- Follow OEM process for calibration and adjustment

and independent validation to NIST or equivalent

2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)

3 Verification of engineering definition Verification of developed flat pattern and plot verification features

4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches

5 Part number identification and revision ndash Traceability to Customer authority dataset

6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection

7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection

8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed

586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches

587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 17 of 21

Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use

588 Handling Storage - To maintain media accuracy and stability plots are required to store in

1 A container not less than 3 inches in diameter

2 In a non-condensing moisture and chemical free area

3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent

4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight

5 Do not folds crease or damage in anyway as this also effect the dimensional stability

589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process

59 Data Exchange Methods

591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B

592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry

tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 18 of 21

evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)

2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media

3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors

510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release

acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable

5102 The supplier shall ensure that when Tool Design responsibility is flowed

down to sub-tier suppliers the sub-tier supplier will be approved by the supplier

5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets

5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use

511 Training and Process Performer

5111 DPD Training ndash Suppliers shall define training requirements to assure

competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing

5112 The supplier shall ensure that QA personnel and other personnel utilizing

the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 19 of 21

5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)

512 Authority and Responsibility of Authorized Customer Quality Assurance

Representatives

5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation

5122 The Customer representative shall verify compliance and document the

supplierrsquos DPD capabilities

5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)

Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 20 of 21

70 AMENDMENT RECORDS

Issue Date Description Amendment

by

I 22 Aug

16

Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G

Sayeda Nafisah

H 23 Sep

2015

bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595

bull Add AS9102 as REFERENCES

Farina

Suhaila

G

18 Sep

2013

Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591

Farina Suhaila

F

23 May 2013

bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576

bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References

Farina Suhaila

E 18 Dec

2012

bull Add in details for sub tier control in clause 57

bull Add in DPD MBD approval for sub tier in Appendix 1

bull Add in KAL DPD SQAR in clause 60 References

Farina Suhaila

D 01 Dec

2011

bull Added lsquoTranslationrsquo in Definition

bull Revise 41 42 517 532 text

bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512

bull Delete 582 and 583 in its entirely and reformatted remaining numbers

bull Revised step formatting in para 5101 and added 5102 as new

bull Add D6-51991 in section 60

bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D

Ho Yick Hong

C 23 Sep

2010

Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111

Ho Yick Hong

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 21 of 21

APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)

FLOW CHART INPUT PIC

Requestor send DPD MBD checklist

with CAP 06-014 to supplier

Requestor send the complete form

to SQA

SQA and DPD team review DPD

MBD checklist

Supplier fill up DPD MBD checklist

with objective evidence and send

to requestor

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386

(DPD MBD Checklist)

CAP 06-014

(DPD For Suppliers)

CAP 08-002

Supplier Assessment

Approval amp Control

Requestor

Supplier

Requestor

Supplier

Supplier

Requestor

Requestor

SQA

SQA

CTRM AC rep

SQA

CTRM AC rep

SQA

Does supplier

required

DPD MBD

YES

NO

Evaluation

result

CONFORMING

NON CONFORMING

Supplier is not

approved for DPD

MBD

Proceed with supplier

approval process as

per procedure CAP

08-002

File Attachment
CAP06-014 Digital Product Definition (DPD) for Suppliers Issue Ipdf

SUPPLIER

DELEGATED

QUALITY

REPRESENTATIVE

PROGRAM

(DQRP)

REQUIREMENTQUALITY

WARNING

copyCTRM AC All Rights reserved Confidential and proprietary document This

document and all information contained herein is the sole property of CTRM AC

No intellectual property rights are granted by the delivery of thus document or the

disclosure of its content This document shall not be reproduced or disclosed to a

third party without the express written consent of CTRM AC This document and its

content shall not be used for any purpose other than that for which it is supplied

httpswwwctrmcommy

Zahirah Shaik Dawood Head of Department

Supplier Quality Assurance

Hisham MarjohanHead of Division

Supplier Management

Approved by

Revision Date Description of Changes

NC 23- April 18 Initial Release

10

PURPOSE

20

SCOPE

30

DEFINITIONSABBREVIATION

40

INTRODUCTION

50

RESPONSIBILITY

60

REQUIREMENTS

70

APPLICATION

80

TRAINING AND EVALUATION

90

TERMINATION

100

APPENDIX A GUIDELINE FOR DQR STAMP

APPENDIX B DQR EVALUATION CHECKLIST

contents

revisionhistory

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN

PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

This procedure defines the steps needed by

supplier to apply as Delegated Quality

Representative for CTRM AC

a) Introduction

b) Responsibilities

c) Requirements

d) Application

e) Training and Evaluation

f) Termination

10purpose

20scope

This procedure shall apply when

Head of Supplier Management

elects to delegate product release

verification by contractual flow

down to supplier to perform product

acceptance on behalf of CTRM AC

31 C of C Certificate of Conformance

32 DQR Delegated Quality

Representative

33 FAI First Article Inspection

34 PO Purchase Order

35 SQA Supplier Quality Assurance

36 SQR Supplier Quality Requirement

37 SM Supplier Management

38 Supplier Organization or person that

provides a product or service

30definition amp

abbreviation

41 Suppliers are eligible to appoint their own

employees as Delegated Quality Representative

(DQR) DQR has the privilege of accepting

parts on behalf of CTRM AC

42 DQRs have the delegated inspection authority to

assure productsmaterialservices meet all

engineering drawing specification and quality

requirements They have the responsibility to

implement and maintain quality controls which

will assure conformance to all CTRM AC product

and purchase order requirements DQR is not

applicable to any supplierrsquos subcontractors

40introduction

51 The DQR shall hold authority either to accept or reject

productsmaterials and services

52 The DQR will be held responsible and accountable for the quality of the

product and paperwork

53 The DQR will perform inspection adequate to assure compliance to

engineering and purchase order requirements

54 When a First Article Inspection (FAI) is required the DQR will audit the

FAI Report to assure that all requirements are met per AS9102 The

DQR shall indicate approval by applying their DQR stamp in the footer

section below Field 23 of FAI Form 1 If not approved the DQR shall

indicate the reason for disapproval Another first article on the next lot

of parts is performed until an acceptable part is produced

55 Perform inspection on CTRM AC specified characteristics per

requirements denoted in applicable sampling plans

56 Verify all test requirements are met prior to release of any part

57 Verify that only approved sub-tiers were used for special processes if

specified

58 Perform all inspection product releases within approved scope

59 Verify that the PO and engineering drawing revisions match the

revisions to which the product was manufactured

510 Verify that all PO requirements are met (quality notes customer

requirements etc)

511 The DQR stamp and date of acceptance will be affixed to all

accompanying documents with the delivered productsmaterials (Refer

Appendix A for Stamp Guideline)

512 The DQR need to 100 visual inspection for the following criteria as

bull Finishing (primer passivation anodize etc)

bull Surface roughness

bull Scratches Nicks gouges burrs etc

bull Circularity of holes

bull Identification method location and contents

bull Others such as thread damage mark-off sharp inside corner

radius etc

513 The DQR need to follow up past rejections

bull Rejections should be inspected 100 (every part should be

checked) on the next lot of parts delivered

bull Rejections from the previous inspection should be inspected

100 on the next lot of parts delivered

50responsibility

514 In the event of product final buyoff DQR that signed and stamped

the C of C shall not be the same person who conduct the inspection on

the final product prepare the C of C and any other supporting

documents If it happens any other DQR shall require signing and

stamping the C of C

515 DQR is required to conduct inspections after final assembly or surface

finish has been done and Pre-Delivery Inspection before panel

proceeds to staging andor delivery

516 In addition CTRM AC require delegated suppliers to

bull Shall maintain their QMS approval

bull Shall have a documented process detailing the requirements

for CTRM AC product verification delegation including the

establishment of process controls and monitoring for process

effectiveness

bull Current list of DQR personnel with ID stamp including the

associated scope of approval shall be provided annually basis

bull Provide CTRM AC notification within 48 hours of changes

affecting the delegation process (Example change of

authorized inspector change of manufacturing plant)

bull Notify CTRM AC within 48 hours of any major non-conformance

found

517 The supplier is responsible for assuring that the authorized DQR

personnel have prerequisites including but not limited to those listed

below sufficient to be able to perform their duties

bull Access to product-related documentation

bull Access to necessary facilities and equipment to be able to

perform DQR activities

bull Sufficient time allotted to adequately perform the associated

product verification activities

bull The authority to suspend the release of products until all open

issues associated with product being released are addressed

bull Documented and demonstrable proficiency and training

including appropriate product knowledge

518 The supplier shall retain the following records from DQR activity in

accordance with the CTRM AC contractual requirements

bull Records that DQR activity has been performed (eg

Delegated Product Release Verification Checklist)

bull Initial and recurrent qualification records for DQR personnel

bull Vision assessment record for DQR personnel

bull Records of product andor documentation non conformances

identified during the DQR process

50responsibility

61 Candidates shall be assigned to a function with authority to accept

or reject productsmaterials and services

62 Candidates

bull Must be employed by the supplier

bull Must report through the quality organization

bull Must adhere to all DQR requirements in SQR 001

bull Must have ability to read write and understand English

bull Must have experience knowledge and sufficient training in

inspectionacceptance techniques related to the type of

product produced for CTRM AC and shall be physically

capable of performing inspection activities

bull Must be familiar with customerrsquos drawing specifications and

requirements

63 Candidates must have completed successfully training in

bull AS EN9100

bull AS9102

64 The candidates are required to have

bull Experience and on job training at final inspection at least

12 months

bull Familiar with CTRM AC SQR 001

bull Have training in the working methods and familiar the

application of CTRM AC material and process specification

65 Candidates are required to have an annual eye examination per

the following requirements

bull Individuals shall be tested in at least one eye either

corrected or uncorrected

bull For near vision applicant shall be able to read Jaeger 2

(050 mil high) at distance of twelve inches or Snellen

1418 (2030)

bull Far vision must equal 2030 in at least one eye either

corrected or uncorrected

bull Color perception testing is required one time only

Candidates shall be capable of adequately distinguishing

and differentiating colors used in the method for which

certification is required the process being performed or

inspection activity

60requirements

70application

71 To apply for DQR the applicant shall submit

bull DQR Candidate Application through memo

bull Attached copy of candidates training records

bull Current Vision Examination Result

bull Copy of resume with working experience

bull Suppliers shall confirm their compliance by completing

Evaluation Checklist (As per Appendix B) for each DQR

Personnel

Email memo and the support documents to the attention of

nafisahnawasctrmcommy or farinasuhailactrmcommy

Supplier Quality Assurance (SQA)

CTRM AC Sdn Bhd

80training amp

evaluation

81 Training will be given by CTRM AC personnel as per DQR syllabus

On Job Training also must be completed by candidate and

recorded in supplier History Job Card

82 The DQR syllabus will include the following

bull Review of CTRM ACrsquos specifications procedures and

documentation requirements

bull Review of CTRM ACrsquos test material requirements

bull Shipping preparation documents (CofCTest Report)

83 DQR evaluation shall be performed by CTRM AC SQA during trial

inspection visits A variety of both complex and simple partsmaterials

shall be presented during these visits

84 If the candidate passed and met all the requirements as per table below

supplier shall then submit History Job Card with CTRM AC SQA Head

endorsement and Head of Vendor Management shall issue a certificate for

the respective candidate

85 Supplier will then issue DQR acceptance stamp as per Appendix A All

stamps must be traceable to the supplier and individual DQR No person

other than the individual assigned the stamp shall use the DQR Stamp

86 Refresher training by supplier shall be completed every three years at a

minimum and attendance shall be submitted to CTRM AC Failure to

successfully complete training will result in recall of the DQR stamp

Topic Requirements Objective Evidence

Training SQR-002

Delegated Quality

Representative ProgramComplete Training Record

On Job TrainingPerform inspection on min 100

parts (minimum 90 pass)History Job Card

91 Termination of a specific DQRs status can be subjected to one or more

of the following

bull Repeated failure to comply with DQR program

bull Intentional or repeated unauthorized release of material

bull Failure to maintain DQR duties and responsibilities as required

by CTRM AC

bull Transfer to job responsibilities outside of Quality scope

bull Termination of employment with the supplier

92 Termination of the DQR program at Supplier Termination of the

certified supplier status (De-Certification) will be based on the

following

bull Repeated failure to comply with DQR Program

bull Customer complaint more than 15 within a year

bull Red Supplier for 3 consecutive months for performance rating

bull Intentional or repeated unauthorized release of material

93 SCAR andor Supplier Score Card will be issued and concerned DQR

need to develop and present improvement plans to CTRM AC

94 The supplier will be notified of the cause for de-certification and will

be instructed to dispose stamps Subsequent shipments will be

subjected to CTRM AC incoming inspection

90termination

of

delegation

100Appendix A

GUIDELINE FOR DQR STAMP

EMPLOYEE STAMP

NO

EXAMPLE AC 001

SUPPLIER NAME

DQR ndash CTRM AC

1 cm

1 cm

110appendix B

DQR EVALUATION CHECKLIST

File Attachment
SQR 002 Rev NCpdf

Sheet1

ampPReg No479B-F

image1png

File Attachment
Form 479B Supplier Request for Change REV B xlsx

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART A (To be filled up by supplier)

DOCUMENT IDENTIFICATION

1) Supplier Name

2) Supplier Address

3) Supplier Representative

4) Contact Number

5) Supplier Email Address

IDENTIFICATION OF PRODUCT AFFECTED

6) Purchase Order Number 7) PO Item Number

8) Part Number 9) Quantity

10) BatchLot Number 11) Delivery Date

12) Part Number Description

13) Certificate of Conformity Number (optional)

DESCRIPTION OF NON COMFORMITY

14) Specification Requirement

15) Detailed of Non Conformity

CONTAINMENT ACTION (Required to respond within 24 hours)

16) To assist in containment of this problem please address these key questions and sign off below YES NO

a- Have you shipped or is there any suspect material in transit to CTRM before

b- Have you shipped to other customer for the affected part number

c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval

d- Do you have any suspect material currently in production that may exhibit this problem

e- Does this problem exist in similar CTRM part numbers

f- Has a sub-tier supplier contributed to this problem

g- Has any suspect material been drop shipped to a CTRM directed source

h- How has the problem affected the situation

i- Do you have any plan to perform inspection at customer site

17) Supplierrsquos Representative signature _________________ Name (please print)

Date

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)

18) Describe how this non-conforming material escaped your quality system i Direct ii Detection

iii Systemic

19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct

ii Detection

iii Systemic

CORRECTIVE ACTION

20) Describe the corrective action(s) taken to correct this escape

21) Describe the corrective action(s) taken to eliminate recurrence of this escape

22) Due date to complete by ______________________

SIGNATURES APPROVAL

24) Signature of Supplier Representative providing RCCA _______________________ Date_____________

Name (please print)

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART B (To be filled up by CTRM)

REVIEWER

25) Supplier Quality Engineer (SQE) _______________ Date _____________

26) Program Quality (PQ) __________________ Date _____________

27) Manufacturing Engineer (ME) ______________ Date _____________

28) Others ___________________ Date _____________

29) Others ___________________ Date _____________

30) Others ___________________ Date _____________

CHECKLIST PIC DATELINE STATUS REMARKS

31) Purgequarantine current stock of affected product

32) Conformed stock-coverage

33) Quantity delivered to customer

34) Submit notification to customer (within 24 hours)

35) Advice for replacement etc

36) Disposition of affected parts

37) Follow up NoE and verify corrective action

File Attachment
Form 542 - Supplier Notice of Escape (NoE)pdf

Compliance Matrix

COMPLIANCE MATRIX SQR 001 Rev C

image1emf

File Attachment
Compliance Matrix Formxlsx

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 4 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

APPENDIX B Supplier Notification Changes

APPENDIX C Document Retention and Storage Matrix

APPENDIX D Customerrsquos Applicable Requirements Matrix

ATTACHMENT CTRM AC Supplier Performance Rating

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 5 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

Table of Contents

10 Introduction 7

20 Quality Management Systems (AS9100 Clause 843) 7

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8

40 Communication Interaction (AS9100 Clause 843) 8

50 Right of Access (AS9100 Clause 843) 8

60 Approved Supplier List 8

70 Compliance to Contractual Requirements 9

80 Language 9

90 Code of Conduct 9

100 Protection of Proprietary Information 10

110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10

120 Notification of Company Changes (AS9100 Clause 843) 10

130 Environmental Health amp Safety (EHS) Compliance 11

140 Conflict Mineral 11

150 Documented Information Retention and Disposition (AS9100 Clause 843) 12

160 Obsolescence Notification 12

170 Calibration and Test Certification Requirement 13

180 Distributor Requirement 13

190 Manufacturer of Standard Parts 13

200 Quality Assurance Plan (QAP) 14

210 Counterfeit Part 14

220 Control of Subtier Suppliers 14

230 Delegation of Product Verification 15

240 Verification and Validation on Purchased Products 16

250 Test Specimens Requirement (AS9100 Clause 843) 16

260 Validation and Control of Special Processes 16

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16

280 First Article Inspection Report (FAI) 17

290 Engineering Query Notes EQN 17

300 Change Note CN 17

310 Stop Note 17

320 Design and Development Control (AS9100 Clause 843) 17

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18

340 Training and Staff Competencies (AS9100 Clause 843) 18

350 Shelf-Life Control 18

360 Packaging 19

370 Foreign Object Damage Debris (FOD) 19

380 Delivery 19

390 Release Documents 20

400 Monitoring Temperature and Humidity Control Material 21

410 Concession 21

420 Direct Shipment Requirement 21

430 Transfer of Work 22

440 Last Article Inspection (LAI) 20

450 Control of Non ndash Conforming Product 22

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 6 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE) 23

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23

480 Supplier Corrective Action Report (SCAR) 24

490 Verification and Validation Activities (AS9100 Clause 843) 24

500 Continual Improvement (CI) 24

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25

520 NADCAP Certification 25

530 Contingency Plans 25

540 Supplier Performance Rating 25

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 7 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

10 Introduction

11 The purpose of this document is to communicate the quality delivery and other general

requirements that CTRM AC expects from all of its suppliers This document details the

facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed

It will also be used as a standard for the development of existing relationships between

CTRM AC and its current approved supplier This document is not intended to replace any

agreements or specifications but serves as the minimum requirement upon which other

requirements and expectations are built

12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the

requirements of this SQR 001

13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM

ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements

14 Supplier shall comply by performing a documented gap analysis for each new revision of

SQR 001 and ensure gap closure within 60 days from the document publication date unless

otherwise notified by CTRM AC Request for any deviation shall be documented and

submitted to sqactrmcommy Only the SQA Head of Department may authorize any

deviations to the requirements included herein

15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section

20 Quality Management Systems (AS9100 Clause 843)

21 Suppliers shall maintain a Quality Management System suitable to the products and

services provided to CTRM AC QMS shall be certified by an IAQG accredited certification

body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows

Manufacturer AS9100

Stockist Distributor AS9120

Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation

Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403

22 Supplier will be required to provide objective evidence that demonstrates compliance with

the applicable QMS and SQR 001

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 8 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management

and controls of their processes that satisfies CTRM ACrsquos minimum requirements

24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special

processes recognized by CTRM AC the supplier or subtier shall gain and maintain the

PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)

31 In addition to the requirements contained in this document the following specific

requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel

32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein

33 These requirements must be flowed down and communicated to any sub-tier supplier in

the supply chain

40 Communication Interaction (AS9100 Clause 843)

The supplier shall appoint personnel with organizational authority as a principle to resolve any

issues related to supply chain Names and positions of these personnel of contacts shall be

communicated to CTRM AClsquos Buyer

50 Right of Access (AS9100 Clause 843)

Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented

information at any level of the supply chain

60 Approved Supplier List

CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers

must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers

are required to furnish CTRM AC with updated documents when necessary including current QMS

certification and customerrsquos approval (eg Airbus Spirit UTAS etc)

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

70 Compliance to Contractual Requirements

71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)

products and services

methods processes and equipment

the release of products and services

72 The supplier shall adhere to comply with all contract (eg engineering drawing

specification SQR 001 SoW purchase order) requirements The supplier shall review

CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge

acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days

73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the

requirements Any discrepancies or queries shall be resolved before the order or contract

is accepted Amendments to orders or contracts shall be formally reviewed Records of

contract review shall be maintained and documented

74 Supplier shall only accept agreements and instruction in writing (eg PO drawing

specification) Verbal agreementsinstruction and email are not acceptable as approval and

authorization

75 When the supplier uses sub-tier sources to perform work on products andor services for

CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and

quality requirements contained in CTRM ACrsquos contract

80 Language

The supplier shall ensure all written and oral communication must be in English as well as

supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the

item in a readable condition Any other methods of correction is not acceptable

90 Code of Conduct

The supplier must comply with all national and other applicable laws and regulations relating to the

respective country of operation This includes ensuring that business transactions with CTRM AC

are fully reported recorded ensuring that their employees are aware and properly trained to comply

with the requirements CTRM AC expects its suppliers to make proper provision for the health

safety and welfare of its people visitors contractors customers and those in the community who

may be affected by their activities

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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100 Protection of Proprietary Information

Any information received by the supplier from CTRM AC must be kept confidential and never be

disclosed to any third party without the prior written consent of CTRM AC The proprietary

information can include but is not restricted to all versions of electronic data drawings and

documentation tooling and materials The supplier shall not under any circumstances make a

direct approach to CTRM ACrsquos customers in relation to agreed business dealings

110 Digital Product Definition (DPD) Model Based Product Definition (MBD)

111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP

server Data will be dispatched together with Engineering Dispatch Note (EDN) for the

receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the

sender as mentioned within the EDN form

112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for

Suppliers and flow down the requirements of applicable document to their subtier when

data sets and data set derivatives are used based on workpackage reward by CTRM AC

Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of

data for production

113 The supplier shall develop and maintain comprehensive documented DPD MBD

processes andor procedures that assure integrity of the product engineering andor tooling

and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process

improvement

114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

120 Notification of Company Changes (AS9100 Clause 843)

121 The supplier shall notify CTRM AC a written statement of any changes to processes

products or services that would affect the product andor service supplied including

change in top management ownership company name manufacturing facility location

quality approvals changes in product andor process changes of subtiers and etc

122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification

registration suspension expiration accreditation status or major audit findings) within

48 hours of receiving notification of the change or finding Written notification shall be

submitted to sqactrmcommy and to the appropriate buyer

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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123 Any changes as per Appendix B Supplier Notification Changes Process may require

CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior

communication agreement from CTRM AC

The changes must be preceded by a completed Form 479 with details of affected CTRM

AC part numbers and submitted to sqactrmcommy

130 Environmental Health amp Safety (EHS) Compliance

131 The supplier shall comply with the Health and Safety Policy (accordance with

OHSAS18001 or ISO 45001) and implement an Environmental Management System

(EMS) based on ISO 14001 or any other similar standard to manage the environmental

issues related to its activities

132 The Supplier shall be responsible for and comply with all importer obligations and

requirements (European or other) applicable in connection with substances contained in

the product to be delivered to CTRM AC

133 Products or parts supplied shall not contain any product material or substance prohibited

by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM

AC is informed of presence in the product of substances to ensure a high level of protection

of human health and the environment from chemical substances

140 Conflict Mineral

Supplier shall provide CTRM AC with a written certification in the case of the presence of any

ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and

the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform

and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-

Frank Wall Street Reform and Consumer Protection Act are

Coltan for tantalum

Cassiterite for tin

Wolframite for tungsten

Gold

Any other derivatives or any other mineral or its derivatives determined by the Secretary of State

to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers

are recommended to include a statement of compliance on Certificates of Conformance delivered

to CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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150 Documented Information Retention and Disposition (AS9100 Clause 843)

151 The supplier shall retain all quality records in hard copy film media or electronic data for a

minimum of ten (10) years after purchase order completion Quality records include but

are not limited to First Article Reports Work Orders Inspection Criteria Test and

Inspection Results Nonconforming Material Documentation and Certifications

152 CTRM AC requires records to be retained in accordance with EN9130 or customer

requirements specified in APPENDIX C Document Retention and Storage Matrix

153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available

for all quality data andor approved design data In case of termination of contract or

bankruptcy between CTRM AC and the supplier the archives shall remain accessible to

CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC

154 At the expiration of the retention period the supplier shall obtain a written permission

authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in

accordance with CTRM ACrsquos disposition

155 Correction to documents shall be recorded dated and traceable to the originator making

the changes All amendments shall be made by a striking through the original text using

black permanent ink in such a way as to leave the original text legible A stamp signature

and date shall be placed adjacent to that amendment

160 Obsolescence Notification

The supplier shall be responsible for managing obsolescence over the entire period of the contract

and notwithstanding any obsolescence issues or problems the supplier remains responsible for

complying all performance and other requirements of the contract The supplier shall inform CTRM

AC of all the items that will become obsolete within the next twelve months The notification must

be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the

appropriate buyer The notification shall include

CTRM AC part number

Part No Details

Reason for part discontinuation

Last time buy date

Last ship date

EquivalentAlternate material if available

Stability of ongoing supply based on minimum two (2) years future supply is required

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

170 Calibration and Test Certification Requirement

171 Where calibration and test certification are issued by supplier or their subtier information

shall include the following as a minimum

Name of Calibration Testing Organisation

Certificate Serial Number

Date of calibration Testing

Description of the equipment

Equipment identification number

Result of calibration Testing

MasterStandard used

172 Calibration Testing certificate shall clearly state measurements traceability to National or

International standard and shall be signed by the supplierrsquos responsible person

180 Distributor Requirement

181 Supplier shall ensure

only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)

supplied only from EN9120 certified distributors

authorized distributor by the Original Equipment Manufacturer (OEM)

where intermediary distributor are involved shall clearly traceable and identified

Customerrsquos Approved Source

182 Distributor is not authorized to altermodify the products in any ways With each shipment

the distributor shall send its own certificate of conformance (C of C) additional to

manufacturerrsquos C of C

183 Distributor will be responsible for the quality of all products purchased from the

manufacturers and must define the necessary actions to be taken when dealing with the

manufacturers that do not comply with the requirements The distributor shall also prevent

the purchase of counterfeitsuspect unapproved product

190 Manufacturer of Standard Parts

Manufacturer of parts for which the design manufacturing inspection data and marking

requirements necessary to demonstrate conformity of the part are in the public domain and

published or established as part of officially recognized standards (eg AS MS MIL and NAS)

The parts are delivered with at least a C of C unless contractually stipulated otherwise

Furthermore the documentation shall be delivered according to the standard for the component

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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200 Quality Assurance Plan (QAP)

This clause is applicable to the subcontracted productsservices

For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)

this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes

of the quality management system and the resources to be applied to comply with requirements

applicable to the workpackage and contract Any deviations from these requirements shall be

reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC

Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all

items to be supplied (including part numbers and description)

210 Counterfeit Part

211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)

212 Supplier and all members in their supply chain including distributors shall comply with the

requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic

Component where applicable Suppliers shall purchase material directly from original

equipment manufacturers (OEM) original component manufacturers (OCM) or their

authorized distributors

213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier

shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if

supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure

timely notification to CTRM ACrsquos customer

214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any

testing or validation necessitated by the installation of authentic parts after counterfeit parts

have been replaced The supplier bears responsibility for procuring authentic parts or items

from its subcontractors and shall ensure that such subcontractors comply with these

requirements

220 Control of Subtier Suppliers

221 The supplier shall be responsible for the quality of all products purchased from suppliers

including customer-designated sources The supplier shall effectively evaluate select

monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including

distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC

upon request List shall include at minimum

Name of Supplier

Address

3rd party Approval (Customer CB )

Part Description Specification Special Process amp NADCAP

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause

843)

223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its

customer reserve the right of entry to subtierrsquos facilities

224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure

requirements contained in this SQR 001 are met Subtier control can include

Ensure supplierrsquos subtier accreditation certificates are current including NADCAP

Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications

Inspection and periodic audit at the subtierrsquos premises

Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation

225 Design responsible supplier shall have a comprehensive special process management

program in place for the special processes The program shall include maintaining a list of

qualified special process suppliers along with their NADCAP approval status If special

process suppliers do not hold NADCAP certification design responsible supplier shall

maintain an appropriate oversight of internal and supplier processes including but not

limited to onsite special process audits periodic testing of product and other means to

validate product integrity

Note Design Responsible Supplier supplier of products defined by a designdrawing

proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements

230 Delegation of Product Verification

231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement

for delegation shall be defined and maintain the delegation list Delegation verification

activity is a process whereby a supplier has been delegated the authority to act on behalf

of the delegating organization to verify and release productsservices Supplier shall notify

CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or

AS13001 where appropriate

232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)

Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify

and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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240 Verification and Validation on Purchased Products

241 Suppliers shall comply control perform and document all applicable test inspection and

verification activities (including production process verification) required to deliver

conforming product (AS9100 Clause 843)

242 For raw material acceptance test report shall 100 checked against applicable

specification Supplier shall ensure raw material is procured to the latest revision unless

requested by engineering

243 Supplier shall periodically validate test reports for raw material accepted on the basis of

test reports That validation shall be accomplished by supplier or other independent party

through periodic scheduled tests of the raw material samples Supplier shall retain test

reports provided by the raw material supplier as well as suppliers validation test results

as quality records traceable to the conformance of goods

250 Test Specimens Requirement (AS9100 Clause 843)

The supplier is required to provide test specimens for design approval inspectionverification

investigation or auditing upon request by CTRM AC

260 Validation and Control of Special Processes

The supplier is required to validate and control all special processes and shall maintain evidence

that supports the ability of the processes to achieve the specified results Validation includes but is

not limited to defined process criteria approved and trained personnel approved equipment

specific methods or procedures specified by the design authority retention of records test reports

and re-validation plans CTRM AC reserves the right to verify or validate by the special processes

that are used on CTRM ACrsquos parts or products

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)

271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply

to ISO 10012 or ISO 17025 or ANSINCSLZ5403

272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the

supplier is aware where IMampTE which have been used for final acceptance are found to be

out of calibration by an amount greater than 25 of the product tolerance when product

tolerance is known or when measured error of the measuring equipment is greater than

two times the calibration tolerance when product tolerance is not known

273 These conditions require documented review of impact on quality and notification to CTRM

AC if it is suspected that shipped part may have been accepted by the suspect IMampTE

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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280 First Article Inspection Report (FAI)

281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new

part representative of the first production run to verify that all dimensions futures and

product attributes comply with the specified requirements

282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI

by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC

However the documents shall be made available to CTRM AC upon request

283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers

Supplier shall be responsible of the review and approval of subtierrsquos FAIR

284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite

at the supplier premises FAI does not apply to standard catalogue hardware parts and raw

materials

290 Engineering Query Notes EQN

The supplier shall use Form 045 for any design queries that the supplier may encounter The

supplier shall register and track each EQN issued and replied

300 Change Note CN

In the event there is modification required to the design process or etc CTRM AC will notify

supplier using Form 191 in order for the supplier to review the changes and its impact

310 Stop Note

If for any reason CTRM AC requires the supplier to cease working on a particular part or operation

Form 138 will be issued

320 Design and Development Control (AS9100 Clause 843)

When design responsible the supplier shall have design and development procedure that defines

a process for identifying recording verifying validating and approving design changes The review

of design and development changes includes an evaluation of the effect of the changes on

constituent parts and delivered product Records are maintained to show the results of the review

and any necessary actions identified during the review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)

For in-process and final inspection the supplier shall perform 100 inspection for all

characteristics unless reduced inspection through statistical techniques has been approved in

writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control

(SPC) techniques the supplier

Shall submit a written inspection sampling procedure for approval Written Inspection

Procedure shall include adequate description of the sampling plans frequencies

acceptance levels etc Written instructions must also contain provisions for tightened and

reduced sampling plans based on inspection results

Shall be in compliance with the requirements of AS 13002 or internationally recognized

Standard

340 Training and Staff Competencies (AS9100 Clause 843)

341 The supplier shall itrsquos ensure employees competence including any required qualifications

342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment

are performed by skilled and trained staff including temporary staff and contract staff

343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and

experienced to deliver the assigned work and shall maintain associated competencies A

cross reference list of critical skills by product or activity shall be implemented and updated

344 Final test inspection and release shall be carried out by operators authorized by the

supplierrsquos quality department

345 If special processes are carried out (NDT tests Welding Painting) operators shall be

certified qualified in accordance with requirements established on drawings specifications

and contract or purchase order These provisions also apply to sub-tier suppliers

346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)

Their contribution to product or service conformity

Their contribution to product safety

The importance of ethical behavior

347 Eye Test is applicable to personnel conducting product verification inspection that require

visual acuity

350 Shelf-Life Control

351 With each delivery of materials or products that have a limited or specified shelf life the

supplier shall provide data that shows the manufacture date expiration date or shelf life

lot or batch number applicable special handling and storage requirements The supplier

shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life

remaining upon received at CTRM AC unless authorized by CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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352 The supplier shall identify the material and the Certificate of Conformance with the date of

expiration including out-times requirements (if applicable) Dates on certification should be

in the format of DDMMYYYY or format the month spelled out for example January 01

2018

360 Packaging

361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they

deliver in good condition optimal protection and free from damage ndash commensurate with

the mode of transport air land and sea Packaging of the productsparts shall be

accomplished in such a manner as to prevent physical damage to or degradation of the

packed products during delivery to the shipping destination It shall be the prerogative of

CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection

362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data

Sheet (SDS) developed in accordance with the requirements of the Occupational Safety

and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every

delivery of the hazardous chemical to CTRM AC Packaging and label must be in

compliance with the GHS (Globally Harmonized System of Classification and Labelling of

Chemicals)

370 Foreign Object Damage Debris (FOD)

The supplier shall document and implement a program for the prevention detection and removal

of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier

shall establish FOD prevention program and flow down the requirements of applicable document

to their subtier

380 Delivery

381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the

purchase order on or no earlier than three (3) business days before the delivery date

specified In the event of early delivery CTRM AC may at its discretion either to accept

delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the

contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of

+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be

allowed by CTRM AC

382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)

supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately

on the reason for the delay and provide a recovery schedule

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date

390 Release Documents

391 Release documentation shall be furnished with each shipment according to the following

list

Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)

Inspection records eg Dimensional Report if required

Material Test Reports (Raw Material example chemical prepreg core)

Concession if applicable and accepted by CTRM AC

Material Safety Data Sheet (MSDS) if applicable

Job Card if required

FAI Report if required

392 Delivery documents shall be written in English

393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain

the following as a minimum where applicable

Supplier C of C unique number

CTRM ACrsquos purchase order Manufacturerrsquos name amp address

Part number description seriallot batch number quantity

Drawing specification with revision number

Date of manufacture expiration (if applicable)

Signature of authorized representative and date (signature electronic signature stamp etc)

Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications

394 Supplier shall maintain a list of authorized signatures for the product release with

Name

Function

Signature (may be replaced by stamp)

A list of authorized signatures shall be provided to CTRM AC annually or upon request

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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400 Monitoring Temperature and Humidity Control Material

401 Supplier shall ensure all temperature recorders are in good working condition throughout

the delivery to CTRM AC The temperature recorders shall be used to check the

temperature during transportation including intermediate transports and storages

402 For air freight shipments supplier is responsible to ensure the temperature setting on

freezer container is at -24degC before release to forwarder In order to maintain temperature

throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier

must not put the temperature recorder nearby the dry ice to ensure temperature recorder

will capture materialrsquos reading instead of dry ice

403 Supplier shall pack load and count the temperature recorder before pick up by the

appointed forwarder to ensure quantity shipped as per requirements Temperature

recorder quantity per container required is minimum 2 and maximum is 4

410 Concession

No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by

CTRM AC supplier have to ensure only completed application with sufficient data and correct

format submitted otherwise CTRM AC will not entertain the concession and return back for

amendment or total rejection

420 Direct Shipment Requirement

This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct

shipment unless approval granted by CTRM AC The supplier shall

Direct ship the article

Comply any special customer requirements that are accepted by CTRM AC

Maintain evidence of direct shipment authorization granted by CTRM AC

Maintain evidence of direct shipments made on behalf of CTRM AC

Provide with the shipment a signed direct ship declaration

Provide with the shipment a signedstamped statement of conformance (C of C) certifying

that the article conforms to approved data

Provide with the shipment traceability to CTRM ACrsquos customer purchase request

TOTAL QUANTITY OF ROLLS

PER CONTAINER

QUANTITY OF TEMPERATURE

RECORDER REQUIRED

1-9 2

More than 10 4

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

430 Transfer of Work

431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written

approval from CTRM AC including changing route after FAI When transfer approval is

granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer

is utilized The supplier shall ensure that sub-contractors are evaluated and selected on

their ability to comply with the specified requirements A list of approved subcontractorssub

tiers shall be maintained

432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos

supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall

notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer

433 An action plan shall be defined and implemented by the supplier This plan shall address

at least the following activities

Identification of key competencies

Risk analysis

Transfer plan

Validation

Delivery continuity

Safety inventory

434 The supplier is responsible for the quality of product delivered by their sub-contractors and

shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance

that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its

subcontractorssub tiers that may have impact on the product

440 Last Article Inspection (LAI)

In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)

upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC

450 Control of Non ndash Conforming Product

451 The supplier shall notify CTRM AC of nonconforming processes products or services and

obtain CTRM AC approval for disposition (AS9100 Clause 843)

452 The supplier shall ensure that products which do not conform to product requirement are

identified and controlled to prevent its unintended use or delivery The controls and related

responsibilities and authorities for dealing with non-conforming product shall be defined in

a documented procedure including recall method Nonconforming products that are

received by CTRM AC will be processed using the nonconforming procedure In addition

nonconforming products may be returned to the supplier at supplierrsquos expense

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 23 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE)

461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to

exist or suspected to exist on the product already delivered to CTRM AC that may affect

the reliability or safety

462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and

the appropriate buyer

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)

471 Form 297 will be issued to the supplier as a result of but not limited to documentation

issue lateearly delivery communication shortage and defect Form 004 will be issued to

suppliers on any quality discrepancies encountered during Incoming Quality Inspection

Suppliers are responsible to note for replacementreworkedGDR part in their C of C

Invoice etc (where applicable)

472 Containment action shall be completed and submitted to CTRM AC within 24 hours The

supplier is required to respond to the GDRSDR within seven (7) working days indicating

their agreement to the recommended disposition and corrective action to be taken

473 If supplier requires parts to be return the supplier shall provide Courier Account Number

and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort

to immediately expedite the delivery for replacement upon rework completion

474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5

working days Supplier shall make every effort to immediately expedite the delivery for

replacement of new part ahead from normal lead time

475 If you fail to provide authorization on parts disposition between 48 hours at normal

circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM

AC then will issue a debit note to you which shall be deducted from the next payment to

avoid defect part held in CTRM AC without disposition

476 Should there in any circumstances that required parts to be rework to avoid line stop and

protect end customer interest CTRM AC shall proceed the rework internally or externally

and issue a debit note to you which shall be deducted from the next payment

477 Supplier shall have documented process in place that 100 inspection to be performed on

the deviated characteristic for the minimum next three (3) shipments after implementation

of the corrective action to ensure detected non-conformance has been eliminated CTRM

AC reserves the right to review the verification record at the supplierrsquos site or have the data

submitted to CTRM AC for review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 24 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

480 Supplier Corrective Action Report (SCAR)

The SCAR process shall be initiated whenever a condition warrants an investigation to determine

if corrective or preventive action is required by the supplier Corrective or preventive actions

requests shall be documented using Form 329 and processed electronically or via hard copy in

accordance with this document

The supplier shall document all actions to rectify the nonconformity including utilizing 8D or

AS13000 methodology upon request

490 Verification and Validation Activities (AS9100 Clause 843)

CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These

activities may include but not limited to

Inspection and audit at supplierrsquos premises

Witness verify FAI Part

Supplier conformity to requirements specified in this document

Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment

Conformity of product or processes to specified requirements

Implementation of any corrective action required

inspection of products or verification of services

Validation includes but not limited to define process criteria approved and trained

personnel approved equipment specific methods or procedure test reports etc

500 Continual Improvement (CI)

The Supplier shall define deploy and maintain during the life of the Contract a process to perform

risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in

accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC

upon request

The supplier shall have a Control Plan that takes into account the output from the FMEA and defines

all methods used for process monitoring and control of special process characteristics

The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP

(Supply Chain and Quality Improvement Programmer) or any other tools

When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning

and Production Part Approval Process) in accordance with EN9145

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 25 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)

511 The supplier shall comply with all special requirements critical items or key characteristics

512 The supplier shall establish implement and maintain appropriate methods to control critical

items including process controls andor inspections where key characteristics have been

identified in the engineering documentation The supplier shall formalize and record actions

implemented in order to reduce mitigate or monitor critical risk On request these actions

should be reviewed with CTRM AC The supplier shall manage its Product Key

Characteristics and process Key Characteristics (if any) in line with EN9103

Note Critical Risk is defined as a process having significant effect on quality product and

delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used

to identify Key Process Characteristics

520 NADCAP Certification

When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain

NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan

530 Contingency Plans

Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain

continuity of quality product delivery in the event of an emergency These plans are to be made

available upon request by CTRM AC

Emergencies may include but not limited to natural or human disasters utility interruptions labor

shortages raw material or sub-component shortages cyber-attacks key tooling or equipment

failures and field returns Contingency plans shall consider communication methods and contacts

necessary to facilitate a timeliness exchange between the supplier and CTRM AC

540 Supplier Performance Rating

Details and explanation on the Supplier Performance Rating please refer to the attachment

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

21 ndash 25

31 ndash 33

40

50

60

71 ndash 75

80

90

100

110 ndash 114 NA NA NA NA

121 ndash 123

131 ndash 133 NA

140 NA

150 ndash 155

160 NA

171 ndash 172

181

182 ndash 183 NA NA NA NA

190 NA NA NA

200 NA NA NA

211 ndash 214 NA

221 - 223

224 NA

225 NA NA NA NA

227 NA NA NA NA

231 ndash 232 NA NA NA

241 ndash 243 NA

250

260 NA

270

281 ndash 284 NA NA

310 NA NA

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

320 NA NA

330 NA

341 ndash 347

351 ndash 352 NA

361 - 362

370

381 ndash 383

391 ndash 394

401 ndash 403 NA NA NA

410 NA NA

420 NA

430 ndash 434 NA

440 NA NA

451 ndash 452

46 1 ndash 462

471 ndash 473

480

490

500

511- 513

520

530

Remark - Supplier shall comply

NA - Not Applicable

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

APPENDIX B Supplier Notification Changes

The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order

This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Manufacturing Plant Environmental

Conditions

Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products

Yes

Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity

Yes

Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)

No

Manufacturing Processes Equipment

amp Tooling

Change of production line layouts Example physically moving a packaging machine

No

Shift changes No

Maintenance of work standards Preventive Maintenance No

Change of production method Yes

Adding deleting changing to from automated manufacturing processes

Yes

Addition modification repair transfer or jigs tools or fixtures Yes

Changes to processing conditions or methods Yes

Lapse in production for two years or more Yes

Adding new equipment that will be used to manufacture CTRM ACrsquos product

Yes

Materials Supply Base

Change or addition of subtier supplier for critical material controlled and special process

Yes

Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing

Yes

Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year

Yes

Inspection Calibrated Devices

Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios

No

Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes

Yes

Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment

Yes

Packaging Changes to packaging No

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Warehouse conditions

Physical location change of warehouse storage area Yes

Certification Approval Any certification andor customer approval that expired revoked or discontinue

Yes

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX C Document Retention and Storage Matrix

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

1 ADS

CASA-1033

Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)

All the documents and certification of the product

Shall be retain during the operational life of the product +3 years

FAI and Qualification Reports

CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration

2 Spirit US MAA1-10042-1

Shall be retained in accordance with customer and regulatory requirements

FAI and quality records of the product

3 Airbus A10010 amp A10010

Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration

4 Airbus Helicopters

ER070 16-01

Annex 6 is a guideline to identify the records to be retained archived and for which duration

5 GKN DE QSV0034

Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years

All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)

6 COLLINS AEROSPACE

ASQR-01

As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts

Retention periods for retained documented information needed to provide evidence of conformance

7 KAL SQAR-BQF-002

Min 11 years from the end of contract

Quality records traceable to the conformance of product part numbers

11 years past final delivery of the last product

FAI Records Note Any disposal of records shall notify KAL

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

8 SPIRIT SUBANG

SAA-ALL-QU-SC-ALL-

011

Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130

All quality records

Applicable to Boeing Program Min 10 years from the date of shipment

Quality Assurance Record

10 years from manufacturing date of the last parts produced Process

Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal

9 SPIRIT EUROPE

AERO-ALL-QU-SC-ALL-

125

10 years after final payment Financial Quality amp Production Data

10 years past final delivery of the last Product covered by FAI

First Article Inspection Report (FAI)

The life of the aircraft plus six (6) years

Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER QUALITY REQUIREMENTS

AP2190 -

General Requirements for Aerostructure

amp Material Suppliers - Amendment of

Issue C

Airbus Supplier Requirements (ASR)

A1500 - General

A1502 - Plan and Manage

A1503 - Design and Develope

A1504 - Make

A1505 - Buy

A1506 - Deliver

A1506 - Customer Support

Copy is available at

httpsw3airbuscomCRSGN60Procure

menteSitesASRhtmlindexhtml

CASA 1033 - Quality Requirements For

Suppliers

CASA 1033-01 - Specific A-2

Requirements for Subcontractors

Requirement Level A-2 of EADS-Casa

EP 06-12 -GFRS - General Requirements

for Suppliers

ER 070 06-01 - GFRS - General

Requirements for Suppliers Quality

Assurance General Requirements

AERO-ALL-QU-SC-ALL-125

SPIRIT Aerosystems Limited Quality

Requirements for Suppliers

MAA1-10042 ndash1 Supplier Quality

Assurance Manual (Spirit US)

SAA-ALL-QU-SC-ALL-011 Quality

Requirements for Suppliers

SQA01 - Quality Requirements for

Suppliers

Copy is available at

httpswwwgkncowescoukstoreaspf=

generalQUALITY

Quality Contract Clauses available on

the GKN Data Store web site

wwwgkncowescouk under Quality

Documents

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Copy is available at

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

or

httpmaterielgoodrichcom

QRS 000 - Quality Requirements for

Suppliers

REQUIREMENT TO GAIN amp MAINTAINED

ISO 14001 - ENVIRONMENTAL MANAGEMENT

STANDARD

OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY

STANDARD

ISO 14001 - Environmental Management

Systems

or similar standard

ISO 14001 - Environmental Management

Systems

Recommended

ISO 14001 - Environmental Management

Systems

OHSAS18001 - Occupational Health

and Safety System

ISO 14001 - Environmental Management

Systems

NOTIFICATION OF ESCAPE (NOE)

Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day

Whithin 24 hours by

ASQR-01 Form 6 Immediately without delay

CHANGES OF QMS (Including NADCAP)

Supplier shall notify Immediately in writing notification Immediately Immediately

Within 48 hours of

receiving notification of the change or

finding

Within 7 days

TRANSFER OF WORK (SOURCE CHANGE)

Supplier shall notify customer in writing and transition shall

be made after formal written approval from customer

All transfer of work packages shall be in

accordance with AP5176

Transfer of Work according to ER070 06-

37

6 month in advance

SPECIAL PROCESS

Subcontracting supplier including Special Process shall use

customer and end customer approved source

Special Process shall gain and maintain PRI NADCAP and

CustomerEnd Customer Approved

For Boeing Package supplier shall review

Special Process Requirements periodically

for D1-4426

For Airbus Package AP5270 amp

ME0721033

Following Special process shall be

NADCAP accredited

- Chemical Processing

- Coatings

- Heat Treating

- Materials Testing Lab

- Nonconventional

- Machining and Surface Enhancement

-NDT

-Welding

The Aerostructures Qualified Supplier

Document (QSD) lists processes that

require Aerostructures approval per RPS

1000-2 Controlled Processes and

Materials Nadcap accreditation is required

for all Nadcap covered processes per

ASQR-01

Suppliers or subcontractors may only

perform those controlled processes for

which the supplier is listed in the QSD Use

of QSD listed sources does not relieve the

suppliers responsibility for the quality of

purchased materials and services

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER S APPROVED SUPPLIER LIST LINK

APPROVED SPECIAL PROCESS LIST

Supplier Reference

httpswwwairbuscombe-an-airbus-

supplierhtml

CSPL - Certified Special Processes List

CSPL is the oficial source of certified

suppliersspecial processes couples

Available through portal COMPASS at

httpscompasscasaeadsnetirjportal

Certified special

processes list (CSPL) will be regulated by

the specification CASA-1400 - Industrial

Qualification and Processes Certification

Airbus Helicopter Couple List

Provided directly by Spirit

Boeing Program

Approved Process Sources D1-4426

Airbus Program

httpswwwairbuscombe-an-airbus-

supplierhtml

Copy is Available at

GKN Aerospace Services Data Store -

Login

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

APPROVED SUPPLIER LIST

Special Process Suppliers

Provided directly by KAL

Boeing Approved Process Sources D1-

4426

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Qualified Supplier Document (QSD)

httpmaterielgoodrichcom

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

Provided directly by SONACA

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Airbus Defence amp Space SAU

Approved Suppliers Catalog

METALLIC RAW MATERIAL REQUIREMENT

The supplier may only procure metallic raw

materials from a company or customer

approved stockist

APPROVED SUPPLIER LIST

GKN - Cowes Approved Material Mills

Available at

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

Refer SQA01 if metallic raw material is

unavailable from a GKN approved Material

Mill for alternate source

The supplier may only procure metallic raw

materials from approved list of Qualified

Distributor List (QDL)

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

RAW MATERIAL CERTIFICATION REQUIREMENT

Shall ensure that raw material is procured

to the latest revision of the specification

unless otherwise requested by the

Engineering definition

Raw material certification for material or

parts shall reflect the form and size of the

raw material as originally manufactured by

the raw material producer

Certification shall show clear traceability to

the manufacturer of the raw material

including ingot source all processing heat

treatment chemical processing and

inspections as required by applicable raw

material specification requirements

Where material is sourced via a number of

stockists then the traceability through all

stockist movement is required

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT

The supplier shall flow down the requirements of this

document to their subcontractors when Data Sets and Data

Set Derivatives are used

MAA1-10009-1 - Quality Assurance

Standard for Digital Product Definition at

Spirit Aerosystems Inc Suppliers

Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality

Requirements Aerostructures Addendum

COORDINATE MEASUREMENT SYSTEMS (CMS)

REQUIRED NADCAP MampI ACCREDIATATION

AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS

Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work

package that supplier are supplying

INFO Boeing Change from Mandate to Optional to

become NADCAP MampI due to lack participant Refer below

letter

Mandatory as per Supplier Nadcap

Accreditation March 2017

Document Related NADCAP can be found

at

httpswwwairbuscombe-an-airbus-

supplierhtml

Mandatory as per TEIMS-MM-171102-02

Nov 2017

Deadline MampI Accreditation is January

2019

MAA1-10009-1 - Quality Assurance

Standard for Digital Product

Definition at Spirit AeroSystems Inc

Suppliers

CUSTOMER QPL

Supplier Reference

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Suppliers must use subcontractors for

controlled processors that are in the QSD

Nadcap accreditation is required for all

controlled processes where applicable

QUALITY ASSURANCE PLAN

Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005

PURCHASE ORDER (PO) ENDORSEMENT

INFORMATION BY SUPPLIER TO SUBCONTRACTORS

Supplier shall

Specific requirement for Shelf life Products

(ldquopre-pregsrdquo and film adhesives)

Each batch of cooled materials will be

monitored checked by appropriated

thermo recorders from the place of

material manufacturing to the final

destination of use of the product including

intermediate transports and storages This

requirement is mandatory

Supplier will systematically specify above

thermo recorders range in their PO and

analyse the records according to the

storage specifications and product

associated standards of each material

Applicable To Suppliers To

Subcontractors

This Order Is In Furtherance Of A

(Annotate Customer Appropriately EG

Airbus Boeing Etc) Order Through Spirit

Aerosystems (Europe) Limited And Is

Subject To The Quality Requirements Of

Both Parties

Applicable to KAL Boeing Program

Supplier shall assure that D1-4426

Appendix D Requirement are specified on

their PO when supplier has subcontractor

for special process or product including

Special process

Applicable to POs issued for Member-

designed products

Pos issued for Member Designed

Products shall include the statement For

UTAS End Use

FAI

M20228 - First Article Inspection for

Suppliers

AS9102 - Aerospace First Article

Inspection Requirement

CASA 1073 - First Article Inspection

AS9102 - Aerospace First Article

Inspection Requirement

ER070 06-11 - Acceptance of the First

Production Article of a procured item

AS9102 - Aerospace First Article

Inspection Requirement

MAA1-10042-2- First Article Inspection

Form Completion

PRO 3331 - First Article Inspection -

Malaysia

AS9102 - Aerospace First Article

Inspection Requirement

SQA01 - Quality Requirements for

Suppliers

GKN FAIR Guidelines for suppliers

SQA01 Guidance Material FAI Review

AS9102 - Aerospace First Article

Inspection Requirement

Available at

wwwgkncowescouk

ASGSQR-001 - First Article Inspection

Requiremets

AS9102 - Aerospace First Article

Inspection Requirement

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Available at

httpmaterielgoodrichcom

In Addition to the AS9102 FAI Must Also

Be Performed When A Purchase Order

Change Affects The Part Including

Configuration Control Sheet Changes

The Distributor is required to flow down all

UTAS FAI requirements to the

manufacturer If the manufacturer

completed the FAI to the ASGUTAS

engineering documents and part number

the distributor can use this to fulfill the FAI

requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

FOD

Supplier shall havecomply to

In accordance with suppliers Foreign

Object Prevention Requirement

CASA-1451-50-FT - FOD Prevention

Program

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defences Organizations

APPENDIX 4 SQAR-BQF-002

Requirement of FOD Prevention

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

To include cleanliness of manufacturing

processes and residual magnetism as

additional program elements

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

CONTROL OF COUNTERFEIT PART

Supplier shall prevent and mitigate the use counterfeit parts

in accordance with

As per ADS MEMOASEN9100

AS5553 for Electronics

AS5553 for electronic components

AS6174 for non-electronic product

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

AS5553 for electronic components

AS6174 for non-electronic product

SUPPLY CHAIN RISK MANAGEMENT

Shall implement accordance to

ARP9134 - Suppy Chain Risk

Management

ARP9134 - Suppy Chain Risk

Management

RELEASE DOCUMENTS (CoC)

When a supplier has been issued a Letter

of Authority from SpiritSPIRIT000 shall be

stated as the Customer ApprovalAuthority

and Referenced on the COC

S700 PARTS or 275 PARTS

S700 Or 275 Parts Are Not Industry

Standards Final Inspection amp Complete

FAIR Per AS9102 are required

Suppliers of Aerostructures Standard Parts

(S700) that require processing to RPS 1-

000-2 Controlled Processess and

materials must use sources listed in the

QSD for Controlled Processes

DISTRIBUTOR REQUIREMENT

Distributor Stockist Shall Ensure That All

Material Products (Defined As Materials

Semi-Finished ProductsStandard Parts

And Specified Parts) Delivered To The

Purchase Are

bullPurchased From Airbus Approved Sources

bullQualified By Airbus bullDefined In The Joint Contract With Airbus

AGS amp Material Distributors Shall Carry

Out Periodical Verification Of Fasteners amp

Materials Against The ManufacturerS

MechanicalChemical Test Certification

AGS Distributor Must Also Carry Out

Dimensional Checks On Supply Parts

All Distributors of Metals Electronics and

Hardware in the supply chain shall be on

the UTC QDL

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

EYE EXAMINATION

All employees engaged in inspection tasks

on the companys products shall have eye

sight assessments (not exceeding 2

yearly) in accordance with the relevant

nationalinternational standard in force at

the time

Supplier shall have a process for on-going

verification of visual acuity and color vision

for individuals performing product

inspection

LABORATORY APPROVAL LIST

Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal

DELEGATION OF PRODUCT VERIFICATION

Supplier shall notify customer and comply to

CASA-1114 - Procedure For The

Evaluation Of Airbus Defence amp Space

Subcontractors And The Delegation Of

Quality Inspection

AS9015 - Supplier Self Verification

Process Delegation Programs

AS9117 - Delegated Product Release

Verification

Applicable to Boeing Program

SAA-BOE-QU-GU-ALL-080

Delegated Supplier Source Inspection

AS9117 - Delegated Product Release

Verification

AS13001 - Supplier Self Release Training

Requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DESIGN RESPONSIBLE SUPPLIER

Supplier of products defined by a designdrawing proprietary

to that supplier and linked to a Customer part number

through the use of a Customer-referenced drawing andor

other purchase order requirements

Design Responsible Supplier shall have a

comprehensive special process

management program in place for the

special processes

-The program shall include maintaining a

list of qualified Special Process Suppliers

along with their Nadcap approval status

- If Special Process Suppliers do not hold

Nadcap certification Design Responsible

Supplier shall maintain appropriate

oversight of internal and supplier

processes including but not limited to

onsite special process audits periodic

testing of product and other means to

validate product integrity

MEASURING AND TEST EQUIPMENT (MampTE)

REQUIREMENT

CALIBRATION REQUIREMENTS

The supplier shall

ISO 17025CASA-1400-55-FT - Laboratories

ApprovalISO 10012 and EN9100

ISO 10012 ISO 17025 or ANSINCSL

Z5403

The Calibration interval analysis

methodology used to maintain the reliability

of MampTE shall meet a minimum 95

reliability for MampTE

in-tolerance at the end of their interval

schedule

Any out of tolerance MampTE condition

exceeding 25 of the product tolerance

when product tolerance is known or when

measured error of the MampTE is greater

than two times

the calibration tolerance when product

tolerance is not known

Supplier should select MampTE with an

accuracy ratio of 10 to 1 (product

tolerance to MampTE tolerance) however

accuracy ratios as low as 4 to 1 are

acceptable unless otherwise specified

Use of MampTE with accuracy ratios less

than 4 to 1 are not permitted unless a

detailed measurement uncertainty analysis

in accordance with ANSINCSL Z5403

indicates an uncertainty ratio of 15 to 1 or

better and the measurement process is

maintained under statistical quality control

VALIDATION OF RAW MATERIAL

Applicable to Boeing Package

Supplier shall comply to

ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)

Validation of Raw

Material Test Reports

RELEASE DOCUMENTS

Spirit Approval No SPIRIT000 shall be

stated on the supplier certificate of

conformance (CoC)

LIST OF SUBTIERS SUBCON

Suppliers will provide Spirit Supplier

Quality with a list of Tier suppliers used on

Spirit work packages

This list will be forwarded to Spirit

Procurement Quality Agent on an annual

basis (April each year)

Current List Of Subcontractors shall be

available upon request List shall Include

1 Name Of Subcontractors

2Address

33rd Party Certificate

4Email Tel Fax

5 Name Of Qa Manager

6 Part Descr amp Special Process List amp

Nadcap

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DOCUMENTED INFORMATION AND RETAINTION

REQUIREMENT

A10010 amp A10010 Appendix A for is a

guideline to identify the records to be

archived and for which duration

The minimum documentation conservation

period requirements are set out in

specifications CASA-1201 and CASA-

1033

All the documents and certification of the

product

Shall keep on file during the period

required by FAA EASA whichever is

greater (and at least 7 years)

FAI and Qualification Reports

Shall be retain during the operational life of

the product +3 years

ER070 16-01 Annex 6 is a guideline to

identify the records to be retained

archived and for which duration

All quality records shall be retained in

accordance with in accordance with DOA

requirements and EN9130

Applicable to Boeing Program Quality

Assurance Record

Min 10 years from the date of shipment

Records of special qualification of product

equipment facility or process

10 years from manufacturing date of the

last parts produced Process

Note At expiration of such period Spirit

reserves the right to request delivery of

such records

and shall be notified in writing prior to

disposal

SQA01 - Quality Requirements for

Suppliers

All contract related documentation

including (production plans heat treatment

charts inspection protocols including test

results and shipping documents)

Min 30 years and after the sale of the last

Aircraft of the A350 model for another 5

years

A10010 amp A10010 Appendix A

applicable for Airbus Package

All Quality records traceable to the

conformance of product part numbers

Min 11 years from the end of contract

FAI

11 years past final delivery of the last

product

Any disposal of records during at the

expiration shall notify KAL

Changes to documented information (eg

work instructions travelers routers test

reports

shipping documents) shall be recorded

dated and traceable to a qualified person

making

the change (eg name signature stamp

electronic signature) with a permanent

marking

method and the original information being

legible and retrievable after the change

Retained documented information needed

to provide evidence of conformance

Table 3 ASQR 01 RDI Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

30y - Manned Space Program Hardware

10y - All other parts

Table 4ASQR 01 Radiographs and

Images Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

10y - Serialized parts

2y - Non-serialized parts

In accordance with the

EN 9130 and

A10010 amp A10010 Appendix A for

Airbus Package

CONTROL OF NON CONFORMING

Supplier shall have a root cause and

corrective action process consistent with

the 8D methodology in AS13000

SAMPLING PLAN

Supplier shall perform 100 Inspection for in Process and

final unless formal Sampling Plan Sampling Inspection

required customer approval

Comply with the requirements of

ASQR-201 and AS13002

VISION REQUIREMENTS

AITM 6-3004

Airbus Test Method

For Inspection Processes

Visual Inspection

TOOLING REQUIREMENTS

Supplier comply to

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

CASA-1041 - Tooling Control

CASA-1033-51-FT - Subcontracted

Tooling Treatment and Control

E1 09 03D - Controlling Geometric

Interchangeability for Structural and

Mechanical Elements

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

STM-130010-23 - Tool Identification

STM-130010-32 - Generalized Tooling

Procedure

Q-06-005 - Supplier Tooling Control

Instruction

TM-10J - Supplier Tool Accountability

Requirements

RISK ASSESSMENT

Implement accordance to

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

When specified by Airbus Helicopters the

Supplier shall deploy APQP for each Major

change (design or process development)

of Build-to-Spec Build-to-Print and Design

amp Build products

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

APQP (Advance Product Quality Process)

will be used to ensure product risk control

PFMEA (Process Failure Mode amp Effects

Analysis) shall be used to structure the

mitigation for risk

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

CTRM

SUPPLIER RATING SYSTEM

Partnering For Excellence

Jan 2019ZerO Defect On time

Objective

Provide objective data for use in supplier management and

sourcing decisions

Promote and encourageimproved communication on

performance issues

Identification of continuousimprovement and cost savings

opportunities

Recognition of exceptional supplier performance

Key Notes

1CTRM continuously monitor supplierrsquos performance on a monthly basis

2

Where monthly performance for OTD is GREEN but

AMBER for QUALITY (or vice versa) the performance will

be AMBER Monthly performance will be based on the

lowest score

3Supplier Rating Card will be will be provided to the

supplier on a six-month time cycle or upon request

Performance Level

PerformanceEscape

(PPM)

On Time

DeliveryOverall Performance Level

RED gt 10 000 lt 90 Not Performing Supplier

AMBER lt= 10 000 gt= 90 Supplier Needs Improvement

GREEN lt= 5000 gt= 100 Performing Supplier

Measurement

2 MAIN CRITERIA

ESCAPE

(PPM) OTD

PPM1

Level Range

GREEN lt= 5000

AMBER lt= 10000

RED gt 10000

OTD2

bull Total Line Due 136

bull Total Line Open 36

bull Total Line Closed 100

OTD 100136 x 100

73

Example

No Item Description

1Missed delivery windows

(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe

2Incorrect shipping quantity

(Over Short)

Supplier supply over short quantity from

the ordering

3 Incorrect missing documentation

Incomplete documentation amp impact

to delivery activities (such as invoice

pick list etc)

OTD2

Level Range

GREEN =1000

AMBER gt= 900

RED lt 900

3 OTD3

Performance Rating Card

Performance Summary

R

A

G

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments

UNDERPERFORMED

PROGRESSING

PERFORMING

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments

bull Propose to do Fast Lane at IQC

bull Consider for Direct Shipment (if applicable)

bull Issue letter of recognition

Fast Lane Criteria

0 PPM amp 0 Escapes for the Last 12 Months

100 On-Time Delivery for the Last 12 Months

Notification RED Supplier

LetterCTRM SUPPLIER

From CC To CC

1st Letter HoD COO Manager CEO

2nd Letter HoDivGCEO

COOCEO

Customer

(CTRM

Accounts

Customer)

3rd Letter COO GCEO CEO

Customer

(CTRM

Accounts

Customer amp

Customers

quality)

4th Letter GCEO - Customer CEO

Escalation

Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue

Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6

consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue

Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party

Inspection CTRM Onsite Inspection No Future Quotation

Exit Criteria 6 Consecutive shipments without delays or quality issue

SUPPLIER

WATCH

LIST

SIP

SIP

EXTENSION

CEASE TERMINATE

Start

EndNotification Level Enter Criteria Consequences Exit Criteria

VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval

Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)

bull Clearly define the problem (s) target and improvement goal

Measurebull Establish a performance baseline for supplier

Analyzebull Identify and engage the supplier for in-depth root cause

analysis and corrective action

Improvebull Execute a corrective action plan (s)

bull Supplier Monthly Report

Controlbull Monitor results over time to ensure improvement

sustainability

Month Month Month Month Month

CTRM Expectation

We strive to receive materialsparts from our supplier with 0 PPM ZERO

DEFECT

Catch defect before shipping to CTRM andCTRMrsquos customer ZERO

ESCAPE

Ensure 100 On Time Delivery with complete

documentation and correct amount ordered OTD

QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy

Lets make it happenThank You

Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)

Company Name

Company Address

Name Quality Representative

Signature

Date

Note

Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request

Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy

COMPLIANCE MATRIX
SQR-001
Rev C
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required
SUPPLIER NAME COMPLETE BY
ADDRESS DATE
SQR 001 CLAUSE COMPLY NOT COMPLY NA PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE
20 QUALITY SYSTEM REQUIREMENTS
21
22
23
24
30 SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER
31
32
33
40 COMMUNICATION INTERACTION
50 RIGHT OF ACCESS
60 APPROVED SUPPLIER LIST
70 COMPLIANCE TO CONTRACTUAL REQUIREMENTS
71
72
73
74
75
80 LANGUAGE
90 CODE OF CONDUCT
100 PROTECTION OF PROPRIETARY INFORMATION
110 DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD)
111
112
113
114
120 NOTIFICATION OF COMPANY CHANGES
121
122
123
130 ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE
131
132
133
140 CONFLICT MINERAL
150 DOCUMENTED INFORMATION RETENTION AND DISPOSITION
151
152
153
154
155
160 OBSOLESCENCE NOTIFICATION
170 CALIBRATION AND TEST CERTIFICATION REQUIREMENT
171
172
180 DISTRIBUTOR REQUIREMENT
181
182
183
190 MANUFACTURER OF STANDARD PARTS
200 QUALITY ASSURANCE PLAN (QAP)
210 COUNTERFEIT PART
211
212
213
214
220 CONTROL OF SUBTIER SUPPLIERS
221
222
223
224
225
230 DELEGATION OF PRODUCT VERIFICATION
231
232
240 VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS
241
242
243
250 TEST SPECIMENS REQUIREMENT
260 VALIDATION AND CONTROL OF SPECIAL PROCESSES
270 INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE)
271
272
273
280 FIRST ARTICLE INSPECTION REPORT (FAI)
281
282
283
284
290 ENGINEERING QUERY NOTES EQN
300 CHANGE NOTE CN
310 STOP NOTE
320 DESIGN AND DEVELOPMENT CONTROL
330 STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE
340 TRAINING AND STAFF COMPETENCIES
341
342
343
344
345
346
347
350 SHELF-LIFE CONTROL
351
352
360 PACKAGING
361
362
370 FOREIGN OBJECT DAMAGEDEBRID (FOD)
380 DELIVERY
381
382
383
390 RELEASE DOCUMENTs
391
392
393
394
400 MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL
401
402
403
410 CONCESSION
420 DIRECT SHIPMENT REQUIREMENT
430 TRANSFER OF WORK
431
432
433
434
440 LAST ARTICLE INSPECTION (LAI)
450 CONTROL OF NON- CONFORMING PRODUCT
451
452
460 NOTIFICATION OF ESCAPE (NOE)
461
462 462
470 GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR)
471
472
473
474
475
476
477
480 SUPPLIER CORRECTIVE ACTION REPORT (SCAR)
490 VERIFICATION AND VALIDATION ACTIVITIES
500 CONTINUAL IMPROVEMENT
510 SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS
511
521
520 NADCAP CERTIFICATION
530 CONTIGENCY PLAN
540 SUPPLIER PERFORMANCE RATING
SUPPLIER REQUEST FOR CHANGE Request No
SECTION A TO BE COMPLETED BY SUPPLIER
PRODUCT IDENTIFICATION
Requestor Name Email
Supplier Name No Phone
Address Date
AFFECTED MATERIAL DETAILS
Part Number
Part Description
TYPE OF CHANGE
Plant Location Certification Approval
Process (manufacturing assembly inspectiontest tooling) Sub- Contractors Major Suppliers
Material Others
CHANGE DESCRIPTION
Detail description of proposed change
Temporary
Duration (in week)
Permanent
REASON FOR CHANGE
- Explain why change is being proposed
- Attached any supporting datareports that describe the change
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC
QUALIFICATION CAPABILITY PLAN
- Explain what will be done to ensure qualification capability is fullfilled
POINT OF EMBODIMENT PLANNING
Date the supplier is targeting to implement the change
(No impacted product to be ship to CTRM AC prior CTRM AC Approval)
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL
IMPACT OF THE CHANGE
Brief description of the impact
Cost
Prod Lead TimeSchedule
Others
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER
Request FAI Data Pack Process Flow
Change Update ERP System Gap Analysis
Certification Approval Update Quality Plan Procedure
Update CTRM AC ASL Other
REVIEW BY
DEPARTMENT NAME amp TITLE SIGNATURE amp DATE
QUALITY
ENGINEERING
PROGRAM
BUSINESS SUPPLY CHAIN
APPROVAL
Approved with above data and action required
Reject
Page 7: SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning and Production Part Approval Process AS9146 Foreign Object Damage (FOD) Prevention

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 4 of 21

EAR Export Administration Regulations Located in 15 of the Code of Federal Regulations (CFR) Parts 730-774 the EAR implements the export re-export and certain transfers of dual-use and purely commercial items The Bureau of Industry and Security (BIS) under the US Department of Commerce is charged with administering these controls which includes the CCL as well as licensing policy and procedures -OP 17-1140 Export Compliance

ERS (Enhanced Reference System) A permanent reference system established for the life of a tool which is transferred from an existing reference system or created specifically for CMS It is designed to provide a large number of established coordinates This allows rapid and accurate measurement in all areas of the tool FEATURE Any hardware design attribute or characteristic This includes physical portions of hardware such as surface face edge radius hole tab slot pin etc and requirements such as non ndashdestructive testing (NDI) All features require validation to conform the product to the design authority All features have associated notes andor Geometric Dimensioning and Tolerancing (GDampT) Feature Control Frames (FCF) but one note or FCF may refer to several features IGES (Initial Graphics Exchange Specification) The American National Standards Institute (ANSI) Data standard for the exchange of computer graphics generated product definition (no solids) between different manufacturers CADCAM systems ITAR (International Traffic in Arms Regulations) Located in Part 22 of the CFR Sub-parts 120-130 the ITAR implements the AECA and governs the export and temporary import of defense articles and defense services covered by the United States Munitions List (USML) The DDTC is charged with administering these controls ndash OP17-1140 Export Compliance INSPECTION PLAN A description of 2D andor 3D computer generated inspection mediamethods derived from authority DPD datasets used to communicate inspection requirements and media usage to manufacturing and inspection areas Typical plans include engineering and plan configuration traceability overlaysetup instructions and a list andor graphic representation of the features to be inspected LEV (Low End Viewer) An entry level visualization CAD system used to view analyze extract and print dimensional and other required data from the DPD dataset MBD (Model Based Definition) A dataset containing the exact solid its associated3d Geometry and 3D annotation of the products dimensions and tolerances to specify a complete product definition This dataset does not contain a conventional 2D drawing MBD is one possible format of DPD MDD (Master Dimension Definition) A mathematically-controlled surface definition which is computer generated This definition consists of control curves defining the surface in two planes and the information in a logical form necessary to develop the third plane andor any cross section Each surface is uniquely identified by number

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 5 of 21

MDI (Master Dimensions Identifier) A number identifying an array of coordinate data used by design manufacturing and inspection to describe an element of a surface or product configuration The data may be an extraction from an MDD or any CATIAAPT-designed surface MDR (Master Dimension Request) A process used by suppliers without demonstrated DPD capability(s) per requirements of this document to request and receive 3D surface definitions andor inspection media extractions from customer Data format may be printouts disks plots etc with evidence of customer QA acceptance and traceability Supplier shall contact customer Procurement Agent for process instructions MDS (Master Dimension Surface) A computer generated mathematically-controlled CATIA 3D surface definition Each surface is uniquely identified by number MEASUREMENT PLANNING Process to control all measurement activity for parts assemblies or tooling products A team including design manufacturing and measurement (QA) specialists determine the measurement andor validation methods and stage in production for all specified product features Data is collected for both process control and product acceptance Measurement planning seeks continuous improvement and innovative validation methods including integration of manufacturing and measurement operations to reduce defects and cycle time NC Numerically Controlled PAS (Product Acceptance Software) DPD software (including CAD LEV data exchange and CMS systems) used to inspect and accept parts assemblies tooling and systems Note Not embedded or loadable airborne software PCMS Portable Coordinate Measurement Systems PDM STEP Product Data Manager (PDM) dataset(s) in STEP format with Bill of Material (BOM) information (Parts Lists Picture Sheet Data Lists Tool Parts Lists etc) used by customer to define CAE requirements This dataset can be communicated to suppliers in a digital format PHYSICAL ARTIFACT Precision machined part with geometry that matches the CMS software functional capabilities CMS equipment has the ability to repeat precise measurements manually or using a program for comparison of supplier measured data results to know values

PTF (CATIA Program Temporary Fixes) Software changes or additions released by the software manufacturer to correct user application problems before the next major software version is available

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 6 of 21

PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data

SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification

40 RESPONSIBILITIES AND AUTHORITIES

41 CTRM AC representatives

411 CTRM AC SQA may team up with related department such as Quality

Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability

412 CTRM AC representatives CTRM AC customers andor regulatory

authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea

413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities

414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 7 of 21

42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable

43 CTRM AC supplierssub-tier suppliers

The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented

50 PROCEDURES

51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and

maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement

512 This plan shall specifically address the processes and techniques unique to

all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control

513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers

514 It is recommended that supplier DPDMBD Quality Assurance Plans describe

a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract

515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD

system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512

517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality

organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to

a The documented DPD Processess

b CATIA synchronization

c CAD CAM CAI software additions updates or changes

COMPANY APPROVED

PROCEDURE

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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 8 of 21

d Addition of new Coordinate Measurement System (CMS)

518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)

a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives

b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document

52 Configuration Management and Media Security

521 Configuration Management and Traceability - The supplier shall develop

and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current

authorized DPD datasets are available for use in production and inspection CADCAM Software

2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package

3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision

4 A documented process for change control and retention for all authority datasets and dataset derivatives

5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives

6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data

522 The supplier shall develop and maintain procedures for configuration

identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production

COMPANY APPROVED

PROCEDURE

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SUPPLIERS

Doc No CAP06-014

Issue I

Page 9 of 21

523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -

Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters

524 Media Security - The supplier shall develop and maintain documented

procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for

a Secure storage and retention of customer provided DPD supplier

created DPD derivatives and digital product acceptance datasets

b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition

c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance

d Encryption protection for sendingreceiving of electronically transmitted data

e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance

f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection

g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc

525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for

all datasets and dataset derivatives (including graphicalgeometric

COMPANY APPROVED

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Page 10 of 21

electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier

2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets

53 Product Acceptance Software (PAS) Validation

531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference

applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA

2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems

3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates

4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware

532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records

533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will

COMPANY APPROVED

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require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function

54 Coordinate Measurement Systems

541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for

fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS

542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56

543 The supplier must document inventory of all components used for CMS

measurements that affect the integrity of data collection

544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information

1 Purpose Scope - Overview or statement of specific equipment and its intended use

2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements

3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References

4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data

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PROCEDURE

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5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence

6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey

7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports

8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence

9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)

10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings

11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract

COMPANY APPROVED

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12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request

13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511

14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM

AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms

55 Internal Quality Audits

551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516

552 Results of all audits will be documented and maintained for review by an

authorized customer representative per contract requirements

56 Procurement Control

561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements

562 The supplier shall be responsible to the customer for the maintenance

change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable

563 Customer reserves the right to survey andor review the DPD quality

assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means

564 The supplier is fully responsible for and shall establish procedural controls to

assure CTRM AC DPD transferred (authority and derivatie) between their

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company divisions and all levels of sub-tier suppliers shall be in compliance with this document

565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained

566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance

57 Control of Measurement Equipment

571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)

58 Inspection Media

581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product

feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used

2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes

3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction

582 The supplier shall develop and maintain procedures to create inspection

media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that

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1 Show data sources independent of manufacturing flows

2 Inspection Media is created by qualified personnel

3 Media review process exist (checker checklist or peerteam review)

4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result

5 Coordinate system alignment datum features are defined

6 PartTool set up instructions

7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source

Note Derivative datasets will be stored and readily comparable to the authority source

8 When a supplier uses authority databases for inspection purposes any

data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required

9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes

10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process

583 Reduced Content Drawings - DPD datasets with reduced content

including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing

2 Features of the 3D model not defined by the 2D drawing

3 Fabrication amp manufacturing process specifications

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4 Flag notes parts list amp other specified requirements

5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos

584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval

585 Supplier created plotted media - Suppliers creating plots for product

acceptance must have documented processes These procedures shall include the following at a minimum

1 Plotter calibration- Follow OEM process for calibration and adjustment

and independent validation to NIST or equivalent

2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)

3 Verification of engineering definition Verification of developed flat pattern and plot verification features

4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches

5 Part number identification and revision ndash Traceability to Customer authority dataset

6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection

7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection

8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed

586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches

587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity

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Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use

588 Handling Storage - To maintain media accuracy and stability plots are required to store in

1 A container not less than 3 inches in diameter

2 In a non-condensing moisture and chemical free area

3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent

4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight

5 Do not folds crease or damage in anyway as this also effect the dimensional stability

589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process

59 Data Exchange Methods

591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B

592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry

tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective

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evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)

2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media

3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors

510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release

acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable

5102 The supplier shall ensure that when Tool Design responsibility is flowed

down to sub-tier suppliers the sub-tier supplier will be approved by the supplier

5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets

5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use

511 Training and Process Performer

5111 DPD Training ndash Suppliers shall define training requirements to assure

competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing

5112 The supplier shall ensure that QA personnel and other personnel utilizing

the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status

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5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)

512 Authority and Responsibility of Authorized Customer Quality Assurance

Representatives

5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation

5122 The Customer representative shall verify compliance and document the

supplierrsquos DPD capabilities

5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)

Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist

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70 AMENDMENT RECORDS

Issue Date Description Amendment

by

I 22 Aug

16

Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G

Sayeda Nafisah

H 23 Sep

2015

bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595

bull Add AS9102 as REFERENCES

Farina

Suhaila

G

18 Sep

2013

Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591

Farina Suhaila

F

23 May 2013

bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576

bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References

Farina Suhaila

E 18 Dec

2012

bull Add in details for sub tier control in clause 57

bull Add in DPD MBD approval for sub tier in Appendix 1

bull Add in KAL DPD SQAR in clause 60 References

Farina Suhaila

D 01 Dec

2011

bull Added lsquoTranslationrsquo in Definition

bull Revise 41 42 517 532 text

bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512

bull Delete 582 and 583 in its entirely and reformatted remaining numbers

bull Revised step formatting in para 5101 and added 5102 as new

bull Add D6-51991 in section 60

bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D

Ho Yick Hong

C 23 Sep

2010

Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111

Ho Yick Hong

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APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)

FLOW CHART INPUT PIC

Requestor send DPD MBD checklist

with CAP 06-014 to supplier

Requestor send the complete form

to SQA

SQA and DPD team review DPD

MBD checklist

Supplier fill up DPD MBD checklist

with objective evidence and send

to requestor

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386

(DPD MBD Checklist)

CAP 06-014

(DPD For Suppliers)

CAP 08-002

Supplier Assessment

Approval amp Control

Requestor

Supplier

Requestor

Supplier

Supplier

Requestor

Requestor

SQA

SQA

CTRM AC rep

SQA

CTRM AC rep

SQA

Does supplier

required

DPD MBD

YES

NO

Evaluation

result

CONFORMING

NON CONFORMING

Supplier is not

approved for DPD

MBD

Proceed with supplier

approval process as

per procedure CAP

08-002

File Attachment
CAP06-014 Digital Product Definition (DPD) for Suppliers Issue Ipdf

SUPPLIER

DELEGATED

QUALITY

REPRESENTATIVE

PROGRAM

(DQRP)

REQUIREMENTQUALITY

WARNING

copyCTRM AC All Rights reserved Confidential and proprietary document This

document and all information contained herein is the sole property of CTRM AC

No intellectual property rights are granted by the delivery of thus document or the

disclosure of its content This document shall not be reproduced or disclosed to a

third party without the express written consent of CTRM AC This document and its

content shall not be used for any purpose other than that for which it is supplied

httpswwwctrmcommy

Zahirah Shaik Dawood Head of Department

Supplier Quality Assurance

Hisham MarjohanHead of Division

Supplier Management

Approved by

Revision Date Description of Changes

NC 23- April 18 Initial Release

10

PURPOSE

20

SCOPE

30

DEFINITIONSABBREVIATION

40

INTRODUCTION

50

RESPONSIBILITY

60

REQUIREMENTS

70

APPLICATION

80

TRAINING AND EVALUATION

90

TERMINATION

100

APPENDIX A GUIDELINE FOR DQR STAMP

APPENDIX B DQR EVALUATION CHECKLIST

contents

revisionhistory

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN

PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

This procedure defines the steps needed by

supplier to apply as Delegated Quality

Representative for CTRM AC

a) Introduction

b) Responsibilities

c) Requirements

d) Application

e) Training and Evaluation

f) Termination

10purpose

20scope

This procedure shall apply when

Head of Supplier Management

elects to delegate product release

verification by contractual flow

down to supplier to perform product

acceptance on behalf of CTRM AC

31 C of C Certificate of Conformance

32 DQR Delegated Quality

Representative

33 FAI First Article Inspection

34 PO Purchase Order

35 SQA Supplier Quality Assurance

36 SQR Supplier Quality Requirement

37 SM Supplier Management

38 Supplier Organization or person that

provides a product or service

30definition amp

abbreviation

41 Suppliers are eligible to appoint their own

employees as Delegated Quality Representative

(DQR) DQR has the privilege of accepting

parts on behalf of CTRM AC

42 DQRs have the delegated inspection authority to

assure productsmaterialservices meet all

engineering drawing specification and quality

requirements They have the responsibility to

implement and maintain quality controls which

will assure conformance to all CTRM AC product

and purchase order requirements DQR is not

applicable to any supplierrsquos subcontractors

40introduction

51 The DQR shall hold authority either to accept or reject

productsmaterials and services

52 The DQR will be held responsible and accountable for the quality of the

product and paperwork

53 The DQR will perform inspection adequate to assure compliance to

engineering and purchase order requirements

54 When a First Article Inspection (FAI) is required the DQR will audit the

FAI Report to assure that all requirements are met per AS9102 The

DQR shall indicate approval by applying their DQR stamp in the footer

section below Field 23 of FAI Form 1 If not approved the DQR shall

indicate the reason for disapproval Another first article on the next lot

of parts is performed until an acceptable part is produced

55 Perform inspection on CTRM AC specified characteristics per

requirements denoted in applicable sampling plans

56 Verify all test requirements are met prior to release of any part

57 Verify that only approved sub-tiers were used for special processes if

specified

58 Perform all inspection product releases within approved scope

59 Verify that the PO and engineering drawing revisions match the

revisions to which the product was manufactured

510 Verify that all PO requirements are met (quality notes customer

requirements etc)

511 The DQR stamp and date of acceptance will be affixed to all

accompanying documents with the delivered productsmaterials (Refer

Appendix A for Stamp Guideline)

512 The DQR need to 100 visual inspection for the following criteria as

bull Finishing (primer passivation anodize etc)

bull Surface roughness

bull Scratches Nicks gouges burrs etc

bull Circularity of holes

bull Identification method location and contents

bull Others such as thread damage mark-off sharp inside corner

radius etc

513 The DQR need to follow up past rejections

bull Rejections should be inspected 100 (every part should be

checked) on the next lot of parts delivered

bull Rejections from the previous inspection should be inspected

100 on the next lot of parts delivered

50responsibility

514 In the event of product final buyoff DQR that signed and stamped

the C of C shall not be the same person who conduct the inspection on

the final product prepare the C of C and any other supporting

documents If it happens any other DQR shall require signing and

stamping the C of C

515 DQR is required to conduct inspections after final assembly or surface

finish has been done and Pre-Delivery Inspection before panel

proceeds to staging andor delivery

516 In addition CTRM AC require delegated suppliers to

bull Shall maintain their QMS approval

bull Shall have a documented process detailing the requirements

for CTRM AC product verification delegation including the

establishment of process controls and monitoring for process

effectiveness

bull Current list of DQR personnel with ID stamp including the

associated scope of approval shall be provided annually basis

bull Provide CTRM AC notification within 48 hours of changes

affecting the delegation process (Example change of

authorized inspector change of manufacturing plant)

bull Notify CTRM AC within 48 hours of any major non-conformance

found

517 The supplier is responsible for assuring that the authorized DQR

personnel have prerequisites including but not limited to those listed

below sufficient to be able to perform their duties

bull Access to product-related documentation

bull Access to necessary facilities and equipment to be able to

perform DQR activities

bull Sufficient time allotted to adequately perform the associated

product verification activities

bull The authority to suspend the release of products until all open

issues associated with product being released are addressed

bull Documented and demonstrable proficiency and training

including appropriate product knowledge

518 The supplier shall retain the following records from DQR activity in

accordance with the CTRM AC contractual requirements

bull Records that DQR activity has been performed (eg

Delegated Product Release Verification Checklist)

bull Initial and recurrent qualification records for DQR personnel

bull Vision assessment record for DQR personnel

bull Records of product andor documentation non conformances

identified during the DQR process

50responsibility

61 Candidates shall be assigned to a function with authority to accept

or reject productsmaterials and services

62 Candidates

bull Must be employed by the supplier

bull Must report through the quality organization

bull Must adhere to all DQR requirements in SQR 001

bull Must have ability to read write and understand English

bull Must have experience knowledge and sufficient training in

inspectionacceptance techniques related to the type of

product produced for CTRM AC and shall be physically

capable of performing inspection activities

bull Must be familiar with customerrsquos drawing specifications and

requirements

63 Candidates must have completed successfully training in

bull AS EN9100

bull AS9102

64 The candidates are required to have

bull Experience and on job training at final inspection at least

12 months

bull Familiar with CTRM AC SQR 001

bull Have training in the working methods and familiar the

application of CTRM AC material and process specification

65 Candidates are required to have an annual eye examination per

the following requirements

bull Individuals shall be tested in at least one eye either

corrected or uncorrected

bull For near vision applicant shall be able to read Jaeger 2

(050 mil high) at distance of twelve inches or Snellen

1418 (2030)

bull Far vision must equal 2030 in at least one eye either

corrected or uncorrected

bull Color perception testing is required one time only

Candidates shall be capable of adequately distinguishing

and differentiating colors used in the method for which

certification is required the process being performed or

inspection activity

60requirements

70application

71 To apply for DQR the applicant shall submit

bull DQR Candidate Application through memo

bull Attached copy of candidates training records

bull Current Vision Examination Result

bull Copy of resume with working experience

bull Suppliers shall confirm their compliance by completing

Evaluation Checklist (As per Appendix B) for each DQR

Personnel

Email memo and the support documents to the attention of

nafisahnawasctrmcommy or farinasuhailactrmcommy

Supplier Quality Assurance (SQA)

CTRM AC Sdn Bhd

80training amp

evaluation

81 Training will be given by CTRM AC personnel as per DQR syllabus

On Job Training also must be completed by candidate and

recorded in supplier History Job Card

82 The DQR syllabus will include the following

bull Review of CTRM ACrsquos specifications procedures and

documentation requirements

bull Review of CTRM ACrsquos test material requirements

bull Shipping preparation documents (CofCTest Report)

83 DQR evaluation shall be performed by CTRM AC SQA during trial

inspection visits A variety of both complex and simple partsmaterials

shall be presented during these visits

84 If the candidate passed and met all the requirements as per table below

supplier shall then submit History Job Card with CTRM AC SQA Head

endorsement and Head of Vendor Management shall issue a certificate for

the respective candidate

85 Supplier will then issue DQR acceptance stamp as per Appendix A All

stamps must be traceable to the supplier and individual DQR No person

other than the individual assigned the stamp shall use the DQR Stamp

86 Refresher training by supplier shall be completed every three years at a

minimum and attendance shall be submitted to CTRM AC Failure to

successfully complete training will result in recall of the DQR stamp

Topic Requirements Objective Evidence

Training SQR-002

Delegated Quality

Representative ProgramComplete Training Record

On Job TrainingPerform inspection on min 100

parts (minimum 90 pass)History Job Card

91 Termination of a specific DQRs status can be subjected to one or more

of the following

bull Repeated failure to comply with DQR program

bull Intentional or repeated unauthorized release of material

bull Failure to maintain DQR duties and responsibilities as required

by CTRM AC

bull Transfer to job responsibilities outside of Quality scope

bull Termination of employment with the supplier

92 Termination of the DQR program at Supplier Termination of the

certified supplier status (De-Certification) will be based on the

following

bull Repeated failure to comply with DQR Program

bull Customer complaint more than 15 within a year

bull Red Supplier for 3 consecutive months for performance rating

bull Intentional or repeated unauthorized release of material

93 SCAR andor Supplier Score Card will be issued and concerned DQR

need to develop and present improvement plans to CTRM AC

94 The supplier will be notified of the cause for de-certification and will

be instructed to dispose stamps Subsequent shipments will be

subjected to CTRM AC incoming inspection

90termination

of

delegation

100Appendix A

GUIDELINE FOR DQR STAMP

EMPLOYEE STAMP

NO

EXAMPLE AC 001

SUPPLIER NAME

DQR ndash CTRM AC

1 cm

1 cm

110appendix B

DQR EVALUATION CHECKLIST

File Attachment
SQR 002 Rev NCpdf

Sheet1

ampPReg No479B-F

image1png

File Attachment
Form 479B Supplier Request for Change REV B xlsx

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART A (To be filled up by supplier)

DOCUMENT IDENTIFICATION

1) Supplier Name

2) Supplier Address

3) Supplier Representative

4) Contact Number

5) Supplier Email Address

IDENTIFICATION OF PRODUCT AFFECTED

6) Purchase Order Number 7) PO Item Number

8) Part Number 9) Quantity

10) BatchLot Number 11) Delivery Date

12) Part Number Description

13) Certificate of Conformity Number (optional)

DESCRIPTION OF NON COMFORMITY

14) Specification Requirement

15) Detailed of Non Conformity

CONTAINMENT ACTION (Required to respond within 24 hours)

16) To assist in containment of this problem please address these key questions and sign off below YES NO

a- Have you shipped or is there any suspect material in transit to CTRM before

b- Have you shipped to other customer for the affected part number

c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval

d- Do you have any suspect material currently in production that may exhibit this problem

e- Does this problem exist in similar CTRM part numbers

f- Has a sub-tier supplier contributed to this problem

g- Has any suspect material been drop shipped to a CTRM directed source

h- How has the problem affected the situation

i- Do you have any plan to perform inspection at customer site

17) Supplierrsquos Representative signature _________________ Name (please print)

Date

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)

18) Describe how this non-conforming material escaped your quality system i Direct ii Detection

iii Systemic

19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct

ii Detection

iii Systemic

CORRECTIVE ACTION

20) Describe the corrective action(s) taken to correct this escape

21) Describe the corrective action(s) taken to eliminate recurrence of this escape

22) Due date to complete by ______________________

SIGNATURES APPROVAL

24) Signature of Supplier Representative providing RCCA _______________________ Date_____________

Name (please print)

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART B (To be filled up by CTRM)

REVIEWER

25) Supplier Quality Engineer (SQE) _______________ Date _____________

26) Program Quality (PQ) __________________ Date _____________

27) Manufacturing Engineer (ME) ______________ Date _____________

28) Others ___________________ Date _____________

29) Others ___________________ Date _____________

30) Others ___________________ Date _____________

CHECKLIST PIC DATELINE STATUS REMARKS

31) Purgequarantine current stock of affected product

32) Conformed stock-coverage

33) Quantity delivered to customer

34) Submit notification to customer (within 24 hours)

35) Advice for replacement etc

36) Disposition of affected parts

37) Follow up NoE and verify corrective action

File Attachment
Form 542 - Supplier Notice of Escape (NoE)pdf

Compliance Matrix

COMPLIANCE MATRIX SQR 001 Rev C

image1emf

File Attachment
Compliance Matrix Formxlsx

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 4 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

APPENDIX B Supplier Notification Changes

APPENDIX C Document Retention and Storage Matrix

APPENDIX D Customerrsquos Applicable Requirements Matrix

ATTACHMENT CTRM AC Supplier Performance Rating

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 5 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

Table of Contents

10 Introduction 7

20 Quality Management Systems (AS9100 Clause 843) 7

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8

40 Communication Interaction (AS9100 Clause 843) 8

50 Right of Access (AS9100 Clause 843) 8

60 Approved Supplier List 8

70 Compliance to Contractual Requirements 9

80 Language 9

90 Code of Conduct 9

100 Protection of Proprietary Information 10

110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10

120 Notification of Company Changes (AS9100 Clause 843) 10

130 Environmental Health amp Safety (EHS) Compliance 11

140 Conflict Mineral 11

150 Documented Information Retention and Disposition (AS9100 Clause 843) 12

160 Obsolescence Notification 12

170 Calibration and Test Certification Requirement 13

180 Distributor Requirement 13

190 Manufacturer of Standard Parts 13

200 Quality Assurance Plan (QAP) 14

210 Counterfeit Part 14

220 Control of Subtier Suppliers 14

230 Delegation of Product Verification 15

240 Verification and Validation on Purchased Products 16

250 Test Specimens Requirement (AS9100 Clause 843) 16

260 Validation and Control of Special Processes 16

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16

280 First Article Inspection Report (FAI) 17

290 Engineering Query Notes EQN 17

300 Change Note CN 17

310 Stop Note 17

320 Design and Development Control (AS9100 Clause 843) 17

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18

340 Training and Staff Competencies (AS9100 Clause 843) 18

350 Shelf-Life Control 18

360 Packaging 19

370 Foreign Object Damage Debris (FOD) 19

380 Delivery 19

390 Release Documents 20

400 Monitoring Temperature and Humidity Control Material 21

410 Concession 21

420 Direct Shipment Requirement 21

430 Transfer of Work 22

440 Last Article Inspection (LAI) 20

450 Control of Non ndash Conforming Product 22

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 6 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE) 23

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23

480 Supplier Corrective Action Report (SCAR) 24

490 Verification and Validation Activities (AS9100 Clause 843) 24

500 Continual Improvement (CI) 24

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25

520 NADCAP Certification 25

530 Contingency Plans 25

540 Supplier Performance Rating 25

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 7 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

10 Introduction

11 The purpose of this document is to communicate the quality delivery and other general

requirements that CTRM AC expects from all of its suppliers This document details the

facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed

It will also be used as a standard for the development of existing relationships between

CTRM AC and its current approved supplier This document is not intended to replace any

agreements or specifications but serves as the minimum requirement upon which other

requirements and expectations are built

12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the

requirements of this SQR 001

13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM

ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements

14 Supplier shall comply by performing a documented gap analysis for each new revision of

SQR 001 and ensure gap closure within 60 days from the document publication date unless

otherwise notified by CTRM AC Request for any deviation shall be documented and

submitted to sqactrmcommy Only the SQA Head of Department may authorize any

deviations to the requirements included herein

15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section

20 Quality Management Systems (AS9100 Clause 843)

21 Suppliers shall maintain a Quality Management System suitable to the products and

services provided to CTRM AC QMS shall be certified by an IAQG accredited certification

body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows

Manufacturer AS9100

Stockist Distributor AS9120

Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation

Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403

22 Supplier will be required to provide objective evidence that demonstrates compliance with

the applicable QMS and SQR 001

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 8 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management

and controls of their processes that satisfies CTRM ACrsquos minimum requirements

24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special

processes recognized by CTRM AC the supplier or subtier shall gain and maintain the

PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)

31 In addition to the requirements contained in this document the following specific

requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel

32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein

33 These requirements must be flowed down and communicated to any sub-tier supplier in

the supply chain

40 Communication Interaction (AS9100 Clause 843)

The supplier shall appoint personnel with organizational authority as a principle to resolve any

issues related to supply chain Names and positions of these personnel of contacts shall be

communicated to CTRM AClsquos Buyer

50 Right of Access (AS9100 Clause 843)

Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented

information at any level of the supply chain

60 Approved Supplier List

CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers

must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers

are required to furnish CTRM AC with updated documents when necessary including current QMS

certification and customerrsquos approval (eg Airbus Spirit UTAS etc)

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 9 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

70 Compliance to Contractual Requirements

71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)

products and services

methods processes and equipment

the release of products and services

72 The supplier shall adhere to comply with all contract (eg engineering drawing

specification SQR 001 SoW purchase order) requirements The supplier shall review

CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge

acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days

73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the

requirements Any discrepancies or queries shall be resolved before the order or contract

is accepted Amendments to orders or contracts shall be formally reviewed Records of

contract review shall be maintained and documented

74 Supplier shall only accept agreements and instruction in writing (eg PO drawing

specification) Verbal agreementsinstruction and email are not acceptable as approval and

authorization

75 When the supplier uses sub-tier sources to perform work on products andor services for

CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and

quality requirements contained in CTRM ACrsquos contract

80 Language

The supplier shall ensure all written and oral communication must be in English as well as

supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the

item in a readable condition Any other methods of correction is not acceptable

90 Code of Conduct

The supplier must comply with all national and other applicable laws and regulations relating to the

respective country of operation This includes ensuring that business transactions with CTRM AC

are fully reported recorded ensuring that their employees are aware and properly trained to comply

with the requirements CTRM AC expects its suppliers to make proper provision for the health

safety and welfare of its people visitors contractors customers and those in the community who

may be affected by their activities

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 10 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

100 Protection of Proprietary Information

Any information received by the supplier from CTRM AC must be kept confidential and never be

disclosed to any third party without the prior written consent of CTRM AC The proprietary

information can include but is not restricted to all versions of electronic data drawings and

documentation tooling and materials The supplier shall not under any circumstances make a

direct approach to CTRM ACrsquos customers in relation to agreed business dealings

110 Digital Product Definition (DPD) Model Based Product Definition (MBD)

111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP

server Data will be dispatched together with Engineering Dispatch Note (EDN) for the

receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the

sender as mentioned within the EDN form

112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for

Suppliers and flow down the requirements of applicable document to their subtier when

data sets and data set derivatives are used based on workpackage reward by CTRM AC

Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of

data for production

113 The supplier shall develop and maintain comprehensive documented DPD MBD

processes andor procedures that assure integrity of the product engineering andor tooling

and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process

improvement

114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

120 Notification of Company Changes (AS9100 Clause 843)

121 The supplier shall notify CTRM AC a written statement of any changes to processes

products or services that would affect the product andor service supplied including

change in top management ownership company name manufacturing facility location

quality approvals changes in product andor process changes of subtiers and etc

122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification

registration suspension expiration accreditation status or major audit findings) within

48 hours of receiving notification of the change or finding Written notification shall be

submitted to sqactrmcommy and to the appropriate buyer

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 11 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

123 Any changes as per Appendix B Supplier Notification Changes Process may require

CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior

communication agreement from CTRM AC

The changes must be preceded by a completed Form 479 with details of affected CTRM

AC part numbers and submitted to sqactrmcommy

130 Environmental Health amp Safety (EHS) Compliance

131 The supplier shall comply with the Health and Safety Policy (accordance with

OHSAS18001 or ISO 45001) and implement an Environmental Management System

(EMS) based on ISO 14001 or any other similar standard to manage the environmental

issues related to its activities

132 The Supplier shall be responsible for and comply with all importer obligations and

requirements (European or other) applicable in connection with substances contained in

the product to be delivered to CTRM AC

133 Products or parts supplied shall not contain any product material or substance prohibited

by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM

AC is informed of presence in the product of substances to ensure a high level of protection

of human health and the environment from chemical substances

140 Conflict Mineral

Supplier shall provide CTRM AC with a written certification in the case of the presence of any

ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and

the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform

and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-

Frank Wall Street Reform and Consumer Protection Act are

Coltan for tantalum

Cassiterite for tin

Wolframite for tungsten

Gold

Any other derivatives or any other mineral or its derivatives determined by the Secretary of State

to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers

are recommended to include a statement of compliance on Certificates of Conformance delivered

to CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 12 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

150 Documented Information Retention and Disposition (AS9100 Clause 843)

151 The supplier shall retain all quality records in hard copy film media or electronic data for a

minimum of ten (10) years after purchase order completion Quality records include but

are not limited to First Article Reports Work Orders Inspection Criteria Test and

Inspection Results Nonconforming Material Documentation and Certifications

152 CTRM AC requires records to be retained in accordance with EN9130 or customer

requirements specified in APPENDIX C Document Retention and Storage Matrix

153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available

for all quality data andor approved design data In case of termination of contract or

bankruptcy between CTRM AC and the supplier the archives shall remain accessible to

CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC

154 At the expiration of the retention period the supplier shall obtain a written permission

authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in

accordance with CTRM ACrsquos disposition

155 Correction to documents shall be recorded dated and traceable to the originator making

the changes All amendments shall be made by a striking through the original text using

black permanent ink in such a way as to leave the original text legible A stamp signature

and date shall be placed adjacent to that amendment

160 Obsolescence Notification

The supplier shall be responsible for managing obsolescence over the entire period of the contract

and notwithstanding any obsolescence issues or problems the supplier remains responsible for

complying all performance and other requirements of the contract The supplier shall inform CTRM

AC of all the items that will become obsolete within the next twelve months The notification must

be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the

appropriate buyer The notification shall include

CTRM AC part number

Part No Details

Reason for part discontinuation

Last time buy date

Last ship date

EquivalentAlternate material if available

Stability of ongoing supply based on minimum two (2) years future supply is required

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 13 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

170 Calibration and Test Certification Requirement

171 Where calibration and test certification are issued by supplier or their subtier information

shall include the following as a minimum

Name of Calibration Testing Organisation

Certificate Serial Number

Date of calibration Testing

Description of the equipment

Equipment identification number

Result of calibration Testing

MasterStandard used

172 Calibration Testing certificate shall clearly state measurements traceability to National or

International standard and shall be signed by the supplierrsquos responsible person

180 Distributor Requirement

181 Supplier shall ensure

only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)

supplied only from EN9120 certified distributors

authorized distributor by the Original Equipment Manufacturer (OEM)

where intermediary distributor are involved shall clearly traceable and identified

Customerrsquos Approved Source

182 Distributor is not authorized to altermodify the products in any ways With each shipment

the distributor shall send its own certificate of conformance (C of C) additional to

manufacturerrsquos C of C

183 Distributor will be responsible for the quality of all products purchased from the

manufacturers and must define the necessary actions to be taken when dealing with the

manufacturers that do not comply with the requirements The distributor shall also prevent

the purchase of counterfeitsuspect unapproved product

190 Manufacturer of Standard Parts

Manufacturer of parts for which the design manufacturing inspection data and marking

requirements necessary to demonstrate conformity of the part are in the public domain and

published or established as part of officially recognized standards (eg AS MS MIL and NAS)

The parts are delivered with at least a C of C unless contractually stipulated otherwise

Furthermore the documentation shall be delivered according to the standard for the component

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 14 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

200 Quality Assurance Plan (QAP)

This clause is applicable to the subcontracted productsservices

For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)

this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes

of the quality management system and the resources to be applied to comply with requirements

applicable to the workpackage and contract Any deviations from these requirements shall be

reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC

Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all

items to be supplied (including part numbers and description)

210 Counterfeit Part

211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)

212 Supplier and all members in their supply chain including distributors shall comply with the

requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic

Component where applicable Suppliers shall purchase material directly from original

equipment manufacturers (OEM) original component manufacturers (OCM) or their

authorized distributors

213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier

shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if

supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure

timely notification to CTRM ACrsquos customer

214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any

testing or validation necessitated by the installation of authentic parts after counterfeit parts

have been replaced The supplier bears responsibility for procuring authentic parts or items

from its subcontractors and shall ensure that such subcontractors comply with these

requirements

220 Control of Subtier Suppliers

221 The supplier shall be responsible for the quality of all products purchased from suppliers

including customer-designated sources The supplier shall effectively evaluate select

monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including

distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC

upon request List shall include at minimum

Name of Supplier

Address

3rd party Approval (Customer CB )

Part Description Specification Special Process amp NADCAP

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause

843)

223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its

customer reserve the right of entry to subtierrsquos facilities

224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure

requirements contained in this SQR 001 are met Subtier control can include

Ensure supplierrsquos subtier accreditation certificates are current including NADCAP

Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications

Inspection and periodic audit at the subtierrsquos premises

Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation

225 Design responsible supplier shall have a comprehensive special process management

program in place for the special processes The program shall include maintaining a list of

qualified special process suppliers along with their NADCAP approval status If special

process suppliers do not hold NADCAP certification design responsible supplier shall

maintain an appropriate oversight of internal and supplier processes including but not

limited to onsite special process audits periodic testing of product and other means to

validate product integrity

Note Design Responsible Supplier supplier of products defined by a designdrawing

proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements

230 Delegation of Product Verification

231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement

for delegation shall be defined and maintain the delegation list Delegation verification

activity is a process whereby a supplier has been delegated the authority to act on behalf

of the delegating organization to verify and release productsservices Supplier shall notify

CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or

AS13001 where appropriate

232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)

Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify

and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

240 Verification and Validation on Purchased Products

241 Suppliers shall comply control perform and document all applicable test inspection and

verification activities (including production process verification) required to deliver

conforming product (AS9100 Clause 843)

242 For raw material acceptance test report shall 100 checked against applicable

specification Supplier shall ensure raw material is procured to the latest revision unless

requested by engineering

243 Supplier shall periodically validate test reports for raw material accepted on the basis of

test reports That validation shall be accomplished by supplier or other independent party

through periodic scheduled tests of the raw material samples Supplier shall retain test

reports provided by the raw material supplier as well as suppliers validation test results

as quality records traceable to the conformance of goods

250 Test Specimens Requirement (AS9100 Clause 843)

The supplier is required to provide test specimens for design approval inspectionverification

investigation or auditing upon request by CTRM AC

260 Validation and Control of Special Processes

The supplier is required to validate and control all special processes and shall maintain evidence

that supports the ability of the processes to achieve the specified results Validation includes but is

not limited to defined process criteria approved and trained personnel approved equipment

specific methods or procedures specified by the design authority retention of records test reports

and re-validation plans CTRM AC reserves the right to verify or validate by the special processes

that are used on CTRM ACrsquos parts or products

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)

271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply

to ISO 10012 or ISO 17025 or ANSINCSLZ5403

272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the

supplier is aware where IMampTE which have been used for final acceptance are found to be

out of calibration by an amount greater than 25 of the product tolerance when product

tolerance is known or when measured error of the measuring equipment is greater than

two times the calibration tolerance when product tolerance is not known

273 These conditions require documented review of impact on quality and notification to CTRM

AC if it is suspected that shipped part may have been accepted by the suspect IMampTE

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

280 First Article Inspection Report (FAI)

281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new

part representative of the first production run to verify that all dimensions futures and

product attributes comply with the specified requirements

282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI

by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC

However the documents shall be made available to CTRM AC upon request

283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers

Supplier shall be responsible of the review and approval of subtierrsquos FAIR

284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite

at the supplier premises FAI does not apply to standard catalogue hardware parts and raw

materials

290 Engineering Query Notes EQN

The supplier shall use Form 045 for any design queries that the supplier may encounter The

supplier shall register and track each EQN issued and replied

300 Change Note CN

In the event there is modification required to the design process or etc CTRM AC will notify

supplier using Form 191 in order for the supplier to review the changes and its impact

310 Stop Note

If for any reason CTRM AC requires the supplier to cease working on a particular part or operation

Form 138 will be issued

320 Design and Development Control (AS9100 Clause 843)

When design responsible the supplier shall have design and development procedure that defines

a process for identifying recording verifying validating and approving design changes The review

of design and development changes includes an evaluation of the effect of the changes on

constituent parts and delivered product Records are maintained to show the results of the review

and any necessary actions identified during the review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)

For in-process and final inspection the supplier shall perform 100 inspection for all

characteristics unless reduced inspection through statistical techniques has been approved in

writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control

(SPC) techniques the supplier

Shall submit a written inspection sampling procedure for approval Written Inspection

Procedure shall include adequate description of the sampling plans frequencies

acceptance levels etc Written instructions must also contain provisions for tightened and

reduced sampling plans based on inspection results

Shall be in compliance with the requirements of AS 13002 or internationally recognized

Standard

340 Training and Staff Competencies (AS9100 Clause 843)

341 The supplier shall itrsquos ensure employees competence including any required qualifications

342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment

are performed by skilled and trained staff including temporary staff and contract staff

343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and

experienced to deliver the assigned work and shall maintain associated competencies A

cross reference list of critical skills by product or activity shall be implemented and updated

344 Final test inspection and release shall be carried out by operators authorized by the

supplierrsquos quality department

345 If special processes are carried out (NDT tests Welding Painting) operators shall be

certified qualified in accordance with requirements established on drawings specifications

and contract or purchase order These provisions also apply to sub-tier suppliers

346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)

Their contribution to product or service conformity

Their contribution to product safety

The importance of ethical behavior

347 Eye Test is applicable to personnel conducting product verification inspection that require

visual acuity

350 Shelf-Life Control

351 With each delivery of materials or products that have a limited or specified shelf life the

supplier shall provide data that shows the manufacture date expiration date or shelf life

lot or batch number applicable special handling and storage requirements The supplier

shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life

remaining upon received at CTRM AC unless authorized by CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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352 The supplier shall identify the material and the Certificate of Conformance with the date of

expiration including out-times requirements (if applicable) Dates on certification should be

in the format of DDMMYYYY or format the month spelled out for example January 01

2018

360 Packaging

361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they

deliver in good condition optimal protection and free from damage ndash commensurate with

the mode of transport air land and sea Packaging of the productsparts shall be

accomplished in such a manner as to prevent physical damage to or degradation of the

packed products during delivery to the shipping destination It shall be the prerogative of

CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection

362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data

Sheet (SDS) developed in accordance with the requirements of the Occupational Safety

and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every

delivery of the hazardous chemical to CTRM AC Packaging and label must be in

compliance with the GHS (Globally Harmonized System of Classification and Labelling of

Chemicals)

370 Foreign Object Damage Debris (FOD)

The supplier shall document and implement a program for the prevention detection and removal

of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier

shall establish FOD prevention program and flow down the requirements of applicable document

to their subtier

380 Delivery

381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the

purchase order on or no earlier than three (3) business days before the delivery date

specified In the event of early delivery CTRM AC may at its discretion either to accept

delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the

contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of

+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be

allowed by CTRM AC

382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)

supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately

on the reason for the delay and provide a recovery schedule

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date

390 Release Documents

391 Release documentation shall be furnished with each shipment according to the following

list

Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)

Inspection records eg Dimensional Report if required

Material Test Reports (Raw Material example chemical prepreg core)

Concession if applicable and accepted by CTRM AC

Material Safety Data Sheet (MSDS) if applicable

Job Card if required

FAI Report if required

392 Delivery documents shall be written in English

393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain

the following as a minimum where applicable

Supplier C of C unique number

CTRM ACrsquos purchase order Manufacturerrsquos name amp address

Part number description seriallot batch number quantity

Drawing specification with revision number

Date of manufacture expiration (if applicable)

Signature of authorized representative and date (signature electronic signature stamp etc)

Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications

394 Supplier shall maintain a list of authorized signatures for the product release with

Name

Function

Signature (may be replaced by stamp)

A list of authorized signatures shall be provided to CTRM AC annually or upon request

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

400 Monitoring Temperature and Humidity Control Material

401 Supplier shall ensure all temperature recorders are in good working condition throughout

the delivery to CTRM AC The temperature recorders shall be used to check the

temperature during transportation including intermediate transports and storages

402 For air freight shipments supplier is responsible to ensure the temperature setting on

freezer container is at -24degC before release to forwarder In order to maintain temperature

throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier

must not put the temperature recorder nearby the dry ice to ensure temperature recorder

will capture materialrsquos reading instead of dry ice

403 Supplier shall pack load and count the temperature recorder before pick up by the

appointed forwarder to ensure quantity shipped as per requirements Temperature

recorder quantity per container required is minimum 2 and maximum is 4

410 Concession

No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by

CTRM AC supplier have to ensure only completed application with sufficient data and correct

format submitted otherwise CTRM AC will not entertain the concession and return back for

amendment or total rejection

420 Direct Shipment Requirement

This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct

shipment unless approval granted by CTRM AC The supplier shall

Direct ship the article

Comply any special customer requirements that are accepted by CTRM AC

Maintain evidence of direct shipment authorization granted by CTRM AC

Maintain evidence of direct shipments made on behalf of CTRM AC

Provide with the shipment a signed direct ship declaration

Provide with the shipment a signedstamped statement of conformance (C of C) certifying

that the article conforms to approved data

Provide with the shipment traceability to CTRM ACrsquos customer purchase request

TOTAL QUANTITY OF ROLLS

PER CONTAINER

QUANTITY OF TEMPERATURE

RECORDER REQUIRED

1-9 2

More than 10 4

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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430 Transfer of Work

431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written

approval from CTRM AC including changing route after FAI When transfer approval is

granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer

is utilized The supplier shall ensure that sub-contractors are evaluated and selected on

their ability to comply with the specified requirements A list of approved subcontractorssub

tiers shall be maintained

432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos

supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall

notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer

433 An action plan shall be defined and implemented by the supplier This plan shall address

at least the following activities

Identification of key competencies

Risk analysis

Transfer plan

Validation

Delivery continuity

Safety inventory

434 The supplier is responsible for the quality of product delivered by their sub-contractors and

shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance

that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its

subcontractorssub tiers that may have impact on the product

440 Last Article Inspection (LAI)

In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)

upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC

450 Control of Non ndash Conforming Product

451 The supplier shall notify CTRM AC of nonconforming processes products or services and

obtain CTRM AC approval for disposition (AS9100 Clause 843)

452 The supplier shall ensure that products which do not conform to product requirement are

identified and controlled to prevent its unintended use or delivery The controls and related

responsibilities and authorities for dealing with non-conforming product shall be defined in

a documented procedure including recall method Nonconforming products that are

received by CTRM AC will be processed using the nonconforming procedure In addition

nonconforming products may be returned to the supplier at supplierrsquos expense

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE)

461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to

exist or suspected to exist on the product already delivered to CTRM AC that may affect

the reliability or safety

462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and

the appropriate buyer

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)

471 Form 297 will be issued to the supplier as a result of but not limited to documentation

issue lateearly delivery communication shortage and defect Form 004 will be issued to

suppliers on any quality discrepancies encountered during Incoming Quality Inspection

Suppliers are responsible to note for replacementreworkedGDR part in their C of C

Invoice etc (where applicable)

472 Containment action shall be completed and submitted to CTRM AC within 24 hours The

supplier is required to respond to the GDRSDR within seven (7) working days indicating

their agreement to the recommended disposition and corrective action to be taken

473 If supplier requires parts to be return the supplier shall provide Courier Account Number

and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort

to immediately expedite the delivery for replacement upon rework completion

474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5

working days Supplier shall make every effort to immediately expedite the delivery for

replacement of new part ahead from normal lead time

475 If you fail to provide authorization on parts disposition between 48 hours at normal

circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM

AC then will issue a debit note to you which shall be deducted from the next payment to

avoid defect part held in CTRM AC without disposition

476 Should there in any circumstances that required parts to be rework to avoid line stop and

protect end customer interest CTRM AC shall proceed the rework internally or externally

and issue a debit note to you which shall be deducted from the next payment

477 Supplier shall have documented process in place that 100 inspection to be performed on

the deviated characteristic for the minimum next three (3) shipments after implementation

of the corrective action to ensure detected non-conformance has been eliminated CTRM

AC reserves the right to review the verification record at the supplierrsquos site or have the data

submitted to CTRM AC for review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

480 Supplier Corrective Action Report (SCAR)

The SCAR process shall be initiated whenever a condition warrants an investigation to determine

if corrective or preventive action is required by the supplier Corrective or preventive actions

requests shall be documented using Form 329 and processed electronically or via hard copy in

accordance with this document

The supplier shall document all actions to rectify the nonconformity including utilizing 8D or

AS13000 methodology upon request

490 Verification and Validation Activities (AS9100 Clause 843)

CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These

activities may include but not limited to

Inspection and audit at supplierrsquos premises

Witness verify FAI Part

Supplier conformity to requirements specified in this document

Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment

Conformity of product or processes to specified requirements

Implementation of any corrective action required

inspection of products or verification of services

Validation includes but not limited to define process criteria approved and trained

personnel approved equipment specific methods or procedure test reports etc

500 Continual Improvement (CI)

The Supplier shall define deploy and maintain during the life of the Contract a process to perform

risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in

accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC

upon request

The supplier shall have a Control Plan that takes into account the output from the FMEA and defines

all methods used for process monitoring and control of special process characteristics

The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP

(Supply Chain and Quality Improvement Programmer) or any other tools

When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning

and Production Part Approval Process) in accordance with EN9145

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)

511 The supplier shall comply with all special requirements critical items or key characteristics

512 The supplier shall establish implement and maintain appropriate methods to control critical

items including process controls andor inspections where key characteristics have been

identified in the engineering documentation The supplier shall formalize and record actions

implemented in order to reduce mitigate or monitor critical risk On request these actions

should be reviewed with CTRM AC The supplier shall manage its Product Key

Characteristics and process Key Characteristics (if any) in line with EN9103

Note Critical Risk is defined as a process having significant effect on quality product and

delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used

to identify Key Process Characteristics

520 NADCAP Certification

When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain

NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan

530 Contingency Plans

Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain

continuity of quality product delivery in the event of an emergency These plans are to be made

available upon request by CTRM AC

Emergencies may include but not limited to natural or human disasters utility interruptions labor

shortages raw material or sub-component shortages cyber-attacks key tooling or equipment

failures and field returns Contingency plans shall consider communication methods and contacts

necessary to facilitate a timeliness exchange between the supplier and CTRM AC

540 Supplier Performance Rating

Details and explanation on the Supplier Performance Rating please refer to the attachment

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

21 ndash 25

31 ndash 33

40

50

60

71 ndash 75

80

90

100

110 ndash 114 NA NA NA NA

121 ndash 123

131 ndash 133 NA

140 NA

150 ndash 155

160 NA

171 ndash 172

181

182 ndash 183 NA NA NA NA

190 NA NA NA

200 NA NA NA

211 ndash 214 NA

221 - 223

224 NA

225 NA NA NA NA

227 NA NA NA NA

231 ndash 232 NA NA NA

241 ndash 243 NA

250

260 NA

270

281 ndash 284 NA NA

310 NA NA

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

320 NA NA

330 NA

341 ndash 347

351 ndash 352 NA

361 - 362

370

381 ndash 383

391 ndash 394

401 ndash 403 NA NA NA

410 NA NA

420 NA

430 ndash 434 NA

440 NA NA

451 ndash 452

46 1 ndash 462

471 ndash 473

480

490

500

511- 513

520

530

Remark - Supplier shall comply

NA - Not Applicable

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

APPENDIX B Supplier Notification Changes

The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order

This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Manufacturing Plant Environmental

Conditions

Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products

Yes

Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity

Yes

Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)

No

Manufacturing Processes Equipment

amp Tooling

Change of production line layouts Example physically moving a packaging machine

No

Shift changes No

Maintenance of work standards Preventive Maintenance No

Change of production method Yes

Adding deleting changing to from automated manufacturing processes

Yes

Addition modification repair transfer or jigs tools or fixtures Yes

Changes to processing conditions or methods Yes

Lapse in production for two years or more Yes

Adding new equipment that will be used to manufacture CTRM ACrsquos product

Yes

Materials Supply Base

Change or addition of subtier supplier for critical material controlled and special process

Yes

Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing

Yes

Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year

Yes

Inspection Calibrated Devices

Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios

No

Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes

Yes

Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment

Yes

Packaging Changes to packaging No

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Warehouse conditions

Physical location change of warehouse storage area Yes

Certification Approval Any certification andor customer approval that expired revoked or discontinue

Yes

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX C Document Retention and Storage Matrix

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

1 ADS

CASA-1033

Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)

All the documents and certification of the product

Shall be retain during the operational life of the product +3 years

FAI and Qualification Reports

CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration

2 Spirit US MAA1-10042-1

Shall be retained in accordance with customer and regulatory requirements

FAI and quality records of the product

3 Airbus A10010 amp A10010

Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration

4 Airbus Helicopters

ER070 16-01

Annex 6 is a guideline to identify the records to be retained archived and for which duration

5 GKN DE QSV0034

Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years

All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)

6 COLLINS AEROSPACE

ASQR-01

As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts

Retention periods for retained documented information needed to provide evidence of conformance

7 KAL SQAR-BQF-002

Min 11 years from the end of contract

Quality records traceable to the conformance of product part numbers

11 years past final delivery of the last product

FAI Records Note Any disposal of records shall notify KAL

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

8 SPIRIT SUBANG

SAA-ALL-QU-SC-ALL-

011

Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130

All quality records

Applicable to Boeing Program Min 10 years from the date of shipment

Quality Assurance Record

10 years from manufacturing date of the last parts produced Process

Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal

9 SPIRIT EUROPE

AERO-ALL-QU-SC-ALL-

125

10 years after final payment Financial Quality amp Production Data

10 years past final delivery of the last Product covered by FAI

First Article Inspection Report (FAI)

The life of the aircraft plus six (6) years

Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER QUALITY REQUIREMENTS

AP2190 -

General Requirements for Aerostructure

amp Material Suppliers - Amendment of

Issue C

Airbus Supplier Requirements (ASR)

A1500 - General

A1502 - Plan and Manage

A1503 - Design and Develope

A1504 - Make

A1505 - Buy

A1506 - Deliver

A1506 - Customer Support

Copy is available at

httpsw3airbuscomCRSGN60Procure

menteSitesASRhtmlindexhtml

CASA 1033 - Quality Requirements For

Suppliers

CASA 1033-01 - Specific A-2

Requirements for Subcontractors

Requirement Level A-2 of EADS-Casa

EP 06-12 -GFRS - General Requirements

for Suppliers

ER 070 06-01 - GFRS - General

Requirements for Suppliers Quality

Assurance General Requirements

AERO-ALL-QU-SC-ALL-125

SPIRIT Aerosystems Limited Quality

Requirements for Suppliers

MAA1-10042 ndash1 Supplier Quality

Assurance Manual (Spirit US)

SAA-ALL-QU-SC-ALL-011 Quality

Requirements for Suppliers

SQA01 - Quality Requirements for

Suppliers

Copy is available at

httpswwwgkncowescoukstoreaspf=

generalQUALITY

Quality Contract Clauses available on

the GKN Data Store web site

wwwgkncowescouk under Quality

Documents

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Copy is available at

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

or

httpmaterielgoodrichcom

QRS 000 - Quality Requirements for

Suppliers

REQUIREMENT TO GAIN amp MAINTAINED

ISO 14001 - ENVIRONMENTAL MANAGEMENT

STANDARD

OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY

STANDARD

ISO 14001 - Environmental Management

Systems

or similar standard

ISO 14001 - Environmental Management

Systems

Recommended

ISO 14001 - Environmental Management

Systems

OHSAS18001 - Occupational Health

and Safety System

ISO 14001 - Environmental Management

Systems

NOTIFICATION OF ESCAPE (NOE)

Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day

Whithin 24 hours by

ASQR-01 Form 6 Immediately without delay

CHANGES OF QMS (Including NADCAP)

Supplier shall notify Immediately in writing notification Immediately Immediately

Within 48 hours of

receiving notification of the change or

finding

Within 7 days

TRANSFER OF WORK (SOURCE CHANGE)

Supplier shall notify customer in writing and transition shall

be made after formal written approval from customer

All transfer of work packages shall be in

accordance with AP5176

Transfer of Work according to ER070 06-

37

6 month in advance

SPECIAL PROCESS

Subcontracting supplier including Special Process shall use

customer and end customer approved source

Special Process shall gain and maintain PRI NADCAP and

CustomerEnd Customer Approved

For Boeing Package supplier shall review

Special Process Requirements periodically

for D1-4426

For Airbus Package AP5270 amp

ME0721033

Following Special process shall be

NADCAP accredited

- Chemical Processing

- Coatings

- Heat Treating

- Materials Testing Lab

- Nonconventional

- Machining and Surface Enhancement

-NDT

-Welding

The Aerostructures Qualified Supplier

Document (QSD) lists processes that

require Aerostructures approval per RPS

1000-2 Controlled Processes and

Materials Nadcap accreditation is required

for all Nadcap covered processes per

ASQR-01

Suppliers or subcontractors may only

perform those controlled processes for

which the supplier is listed in the QSD Use

of QSD listed sources does not relieve the

suppliers responsibility for the quality of

purchased materials and services

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER S APPROVED SUPPLIER LIST LINK

APPROVED SPECIAL PROCESS LIST

Supplier Reference

httpswwwairbuscombe-an-airbus-

supplierhtml

CSPL - Certified Special Processes List

CSPL is the oficial source of certified

suppliersspecial processes couples

Available through portal COMPASS at

httpscompasscasaeadsnetirjportal

Certified special

processes list (CSPL) will be regulated by

the specification CASA-1400 - Industrial

Qualification and Processes Certification

Airbus Helicopter Couple List

Provided directly by Spirit

Boeing Program

Approved Process Sources D1-4426

Airbus Program

httpswwwairbuscombe-an-airbus-

supplierhtml

Copy is Available at

GKN Aerospace Services Data Store -

Login

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

APPROVED SUPPLIER LIST

Special Process Suppliers

Provided directly by KAL

Boeing Approved Process Sources D1-

4426

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Qualified Supplier Document (QSD)

httpmaterielgoodrichcom

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

Provided directly by SONACA

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Airbus Defence amp Space SAU

Approved Suppliers Catalog

METALLIC RAW MATERIAL REQUIREMENT

The supplier may only procure metallic raw

materials from a company or customer

approved stockist

APPROVED SUPPLIER LIST

GKN - Cowes Approved Material Mills

Available at

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

Refer SQA01 if metallic raw material is

unavailable from a GKN approved Material

Mill for alternate source

The supplier may only procure metallic raw

materials from approved list of Qualified

Distributor List (QDL)

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

RAW MATERIAL CERTIFICATION REQUIREMENT

Shall ensure that raw material is procured

to the latest revision of the specification

unless otherwise requested by the

Engineering definition

Raw material certification for material or

parts shall reflect the form and size of the

raw material as originally manufactured by

the raw material producer

Certification shall show clear traceability to

the manufacturer of the raw material

including ingot source all processing heat

treatment chemical processing and

inspections as required by applicable raw

material specification requirements

Where material is sourced via a number of

stockists then the traceability through all

stockist movement is required

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT

The supplier shall flow down the requirements of this

document to their subcontractors when Data Sets and Data

Set Derivatives are used

MAA1-10009-1 - Quality Assurance

Standard for Digital Product Definition at

Spirit Aerosystems Inc Suppliers

Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality

Requirements Aerostructures Addendum

COORDINATE MEASUREMENT SYSTEMS (CMS)

REQUIRED NADCAP MampI ACCREDIATATION

AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS

Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work

package that supplier are supplying

INFO Boeing Change from Mandate to Optional to

become NADCAP MampI due to lack participant Refer below

letter

Mandatory as per Supplier Nadcap

Accreditation March 2017

Document Related NADCAP can be found

at

httpswwwairbuscombe-an-airbus-

supplierhtml

Mandatory as per TEIMS-MM-171102-02

Nov 2017

Deadline MampI Accreditation is January

2019

MAA1-10009-1 - Quality Assurance

Standard for Digital Product

Definition at Spirit AeroSystems Inc

Suppliers

CUSTOMER QPL

Supplier Reference

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Suppliers must use subcontractors for

controlled processors that are in the QSD

Nadcap accreditation is required for all

controlled processes where applicable

QUALITY ASSURANCE PLAN

Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005

PURCHASE ORDER (PO) ENDORSEMENT

INFORMATION BY SUPPLIER TO SUBCONTRACTORS

Supplier shall

Specific requirement for Shelf life Products

(ldquopre-pregsrdquo and film adhesives)

Each batch of cooled materials will be

monitored checked by appropriated

thermo recorders from the place of

material manufacturing to the final

destination of use of the product including

intermediate transports and storages This

requirement is mandatory

Supplier will systematically specify above

thermo recorders range in their PO and

analyse the records according to the

storage specifications and product

associated standards of each material

Applicable To Suppliers To

Subcontractors

This Order Is In Furtherance Of A

(Annotate Customer Appropriately EG

Airbus Boeing Etc) Order Through Spirit

Aerosystems (Europe) Limited And Is

Subject To The Quality Requirements Of

Both Parties

Applicable to KAL Boeing Program

Supplier shall assure that D1-4426

Appendix D Requirement are specified on

their PO when supplier has subcontractor

for special process or product including

Special process

Applicable to POs issued for Member-

designed products

Pos issued for Member Designed

Products shall include the statement For

UTAS End Use

FAI

M20228 - First Article Inspection for

Suppliers

AS9102 - Aerospace First Article

Inspection Requirement

CASA 1073 - First Article Inspection

AS9102 - Aerospace First Article

Inspection Requirement

ER070 06-11 - Acceptance of the First

Production Article of a procured item

AS9102 - Aerospace First Article

Inspection Requirement

MAA1-10042-2- First Article Inspection

Form Completion

PRO 3331 - First Article Inspection -

Malaysia

AS9102 - Aerospace First Article

Inspection Requirement

SQA01 - Quality Requirements for

Suppliers

GKN FAIR Guidelines for suppliers

SQA01 Guidance Material FAI Review

AS9102 - Aerospace First Article

Inspection Requirement

Available at

wwwgkncowescouk

ASGSQR-001 - First Article Inspection

Requiremets

AS9102 - Aerospace First Article

Inspection Requirement

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Available at

httpmaterielgoodrichcom

In Addition to the AS9102 FAI Must Also

Be Performed When A Purchase Order

Change Affects The Part Including

Configuration Control Sheet Changes

The Distributor is required to flow down all

UTAS FAI requirements to the

manufacturer If the manufacturer

completed the FAI to the ASGUTAS

engineering documents and part number

the distributor can use this to fulfill the FAI

requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

FOD

Supplier shall havecomply to

In accordance with suppliers Foreign

Object Prevention Requirement

CASA-1451-50-FT - FOD Prevention

Program

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defences Organizations

APPENDIX 4 SQAR-BQF-002

Requirement of FOD Prevention

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

To include cleanliness of manufacturing

processes and residual magnetism as

additional program elements

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

CONTROL OF COUNTERFEIT PART

Supplier shall prevent and mitigate the use counterfeit parts

in accordance with

As per ADS MEMOASEN9100

AS5553 for Electronics

AS5553 for electronic components

AS6174 for non-electronic product

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

AS5553 for electronic components

AS6174 for non-electronic product

SUPPLY CHAIN RISK MANAGEMENT

Shall implement accordance to

ARP9134 - Suppy Chain Risk

Management

ARP9134 - Suppy Chain Risk

Management

RELEASE DOCUMENTS (CoC)

When a supplier has been issued a Letter

of Authority from SpiritSPIRIT000 shall be

stated as the Customer ApprovalAuthority

and Referenced on the COC

S700 PARTS or 275 PARTS

S700 Or 275 Parts Are Not Industry

Standards Final Inspection amp Complete

FAIR Per AS9102 are required

Suppliers of Aerostructures Standard Parts

(S700) that require processing to RPS 1-

000-2 Controlled Processess and

materials must use sources listed in the

QSD for Controlled Processes

DISTRIBUTOR REQUIREMENT

Distributor Stockist Shall Ensure That All

Material Products (Defined As Materials

Semi-Finished ProductsStandard Parts

And Specified Parts) Delivered To The

Purchase Are

bullPurchased From Airbus Approved Sources

bullQualified By Airbus bullDefined In The Joint Contract With Airbus

AGS amp Material Distributors Shall Carry

Out Periodical Verification Of Fasteners amp

Materials Against The ManufacturerS

MechanicalChemical Test Certification

AGS Distributor Must Also Carry Out

Dimensional Checks On Supply Parts

All Distributors of Metals Electronics and

Hardware in the supply chain shall be on

the UTC QDL

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

EYE EXAMINATION

All employees engaged in inspection tasks

on the companys products shall have eye

sight assessments (not exceeding 2

yearly) in accordance with the relevant

nationalinternational standard in force at

the time

Supplier shall have a process for on-going

verification of visual acuity and color vision

for individuals performing product

inspection

LABORATORY APPROVAL LIST

Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal

DELEGATION OF PRODUCT VERIFICATION

Supplier shall notify customer and comply to

CASA-1114 - Procedure For The

Evaluation Of Airbus Defence amp Space

Subcontractors And The Delegation Of

Quality Inspection

AS9015 - Supplier Self Verification

Process Delegation Programs

AS9117 - Delegated Product Release

Verification

Applicable to Boeing Program

SAA-BOE-QU-GU-ALL-080

Delegated Supplier Source Inspection

AS9117 - Delegated Product Release

Verification

AS13001 - Supplier Self Release Training

Requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DESIGN RESPONSIBLE SUPPLIER

Supplier of products defined by a designdrawing proprietary

to that supplier and linked to a Customer part number

through the use of a Customer-referenced drawing andor

other purchase order requirements

Design Responsible Supplier shall have a

comprehensive special process

management program in place for the

special processes

-The program shall include maintaining a

list of qualified Special Process Suppliers

along with their Nadcap approval status

- If Special Process Suppliers do not hold

Nadcap certification Design Responsible

Supplier shall maintain appropriate

oversight of internal and supplier

processes including but not limited to

onsite special process audits periodic

testing of product and other means to

validate product integrity

MEASURING AND TEST EQUIPMENT (MampTE)

REQUIREMENT

CALIBRATION REQUIREMENTS

The supplier shall

ISO 17025CASA-1400-55-FT - Laboratories

ApprovalISO 10012 and EN9100

ISO 10012 ISO 17025 or ANSINCSL

Z5403

The Calibration interval analysis

methodology used to maintain the reliability

of MampTE shall meet a minimum 95

reliability for MampTE

in-tolerance at the end of their interval

schedule

Any out of tolerance MampTE condition

exceeding 25 of the product tolerance

when product tolerance is known or when

measured error of the MampTE is greater

than two times

the calibration tolerance when product

tolerance is not known

Supplier should select MampTE with an

accuracy ratio of 10 to 1 (product

tolerance to MampTE tolerance) however

accuracy ratios as low as 4 to 1 are

acceptable unless otherwise specified

Use of MampTE with accuracy ratios less

than 4 to 1 are not permitted unless a

detailed measurement uncertainty analysis

in accordance with ANSINCSL Z5403

indicates an uncertainty ratio of 15 to 1 or

better and the measurement process is

maintained under statistical quality control

VALIDATION OF RAW MATERIAL

Applicable to Boeing Package

Supplier shall comply to

ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)

Validation of Raw

Material Test Reports

RELEASE DOCUMENTS

Spirit Approval No SPIRIT000 shall be

stated on the supplier certificate of

conformance (CoC)

LIST OF SUBTIERS SUBCON

Suppliers will provide Spirit Supplier

Quality with a list of Tier suppliers used on

Spirit work packages

This list will be forwarded to Spirit

Procurement Quality Agent on an annual

basis (April each year)

Current List Of Subcontractors shall be

available upon request List shall Include

1 Name Of Subcontractors

2Address

33rd Party Certificate

4Email Tel Fax

5 Name Of Qa Manager

6 Part Descr amp Special Process List amp

Nadcap

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DOCUMENTED INFORMATION AND RETAINTION

REQUIREMENT

A10010 amp A10010 Appendix A for is a

guideline to identify the records to be

archived and for which duration

The minimum documentation conservation

period requirements are set out in

specifications CASA-1201 and CASA-

1033

All the documents and certification of the

product

Shall keep on file during the period

required by FAA EASA whichever is

greater (and at least 7 years)

FAI and Qualification Reports

Shall be retain during the operational life of

the product +3 years

ER070 16-01 Annex 6 is a guideline to

identify the records to be retained

archived and for which duration

All quality records shall be retained in

accordance with in accordance with DOA

requirements and EN9130

Applicable to Boeing Program Quality

Assurance Record

Min 10 years from the date of shipment

Records of special qualification of product

equipment facility or process

10 years from manufacturing date of the

last parts produced Process

Note At expiration of such period Spirit

reserves the right to request delivery of

such records

and shall be notified in writing prior to

disposal

SQA01 - Quality Requirements for

Suppliers

All contract related documentation

including (production plans heat treatment

charts inspection protocols including test

results and shipping documents)

Min 30 years and after the sale of the last

Aircraft of the A350 model for another 5

years

A10010 amp A10010 Appendix A

applicable for Airbus Package

All Quality records traceable to the

conformance of product part numbers

Min 11 years from the end of contract

FAI

11 years past final delivery of the last

product

Any disposal of records during at the

expiration shall notify KAL

Changes to documented information (eg

work instructions travelers routers test

reports

shipping documents) shall be recorded

dated and traceable to a qualified person

making

the change (eg name signature stamp

electronic signature) with a permanent

marking

method and the original information being

legible and retrievable after the change

Retained documented information needed

to provide evidence of conformance

Table 3 ASQR 01 RDI Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

30y - Manned Space Program Hardware

10y - All other parts

Table 4ASQR 01 Radiographs and

Images Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

10y - Serialized parts

2y - Non-serialized parts

In accordance with the

EN 9130 and

A10010 amp A10010 Appendix A for

Airbus Package

CONTROL OF NON CONFORMING

Supplier shall have a root cause and

corrective action process consistent with

the 8D methodology in AS13000

SAMPLING PLAN

Supplier shall perform 100 Inspection for in Process and

final unless formal Sampling Plan Sampling Inspection

required customer approval

Comply with the requirements of

ASQR-201 and AS13002

VISION REQUIREMENTS

AITM 6-3004

Airbus Test Method

For Inspection Processes

Visual Inspection

TOOLING REQUIREMENTS

Supplier comply to

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

CASA-1041 - Tooling Control

CASA-1033-51-FT - Subcontracted

Tooling Treatment and Control

E1 09 03D - Controlling Geometric

Interchangeability for Structural and

Mechanical Elements

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

STM-130010-23 - Tool Identification

STM-130010-32 - Generalized Tooling

Procedure

Q-06-005 - Supplier Tooling Control

Instruction

TM-10J - Supplier Tool Accountability

Requirements

RISK ASSESSMENT

Implement accordance to

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

When specified by Airbus Helicopters the

Supplier shall deploy APQP for each Major

change (design or process development)

of Build-to-Spec Build-to-Print and Design

amp Build products

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

APQP (Advance Product Quality Process)

will be used to ensure product risk control

PFMEA (Process Failure Mode amp Effects

Analysis) shall be used to structure the

mitigation for risk

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

CTRM

SUPPLIER RATING SYSTEM

Partnering For Excellence

Jan 2019ZerO Defect On time

Objective

Provide objective data for use in supplier management and

sourcing decisions

Promote and encourageimproved communication on

performance issues

Identification of continuousimprovement and cost savings

opportunities

Recognition of exceptional supplier performance

Key Notes

1CTRM continuously monitor supplierrsquos performance on a monthly basis

2

Where monthly performance for OTD is GREEN but

AMBER for QUALITY (or vice versa) the performance will

be AMBER Monthly performance will be based on the

lowest score

3Supplier Rating Card will be will be provided to the

supplier on a six-month time cycle or upon request

Performance Level

PerformanceEscape

(PPM)

On Time

DeliveryOverall Performance Level

RED gt 10 000 lt 90 Not Performing Supplier

AMBER lt= 10 000 gt= 90 Supplier Needs Improvement

GREEN lt= 5000 gt= 100 Performing Supplier

Measurement

2 MAIN CRITERIA

ESCAPE

(PPM) OTD

PPM1

Level Range

GREEN lt= 5000

AMBER lt= 10000

RED gt 10000

OTD2

bull Total Line Due 136

bull Total Line Open 36

bull Total Line Closed 100

OTD 100136 x 100

73

Example

No Item Description

1Missed delivery windows

(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe

2Incorrect shipping quantity

(Over Short)

Supplier supply over short quantity from

the ordering

3 Incorrect missing documentation

Incomplete documentation amp impact

to delivery activities (such as invoice

pick list etc)

OTD2

Level Range

GREEN =1000

AMBER gt= 900

RED lt 900

3 OTD3

Performance Rating Card

Performance Summary

R

A

G

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments

UNDERPERFORMED

PROGRESSING

PERFORMING

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments

bull Propose to do Fast Lane at IQC

bull Consider for Direct Shipment (if applicable)

bull Issue letter of recognition

Fast Lane Criteria

0 PPM amp 0 Escapes for the Last 12 Months

100 On-Time Delivery for the Last 12 Months

Notification RED Supplier

LetterCTRM SUPPLIER

From CC To CC

1st Letter HoD COO Manager CEO

2nd Letter HoDivGCEO

COOCEO

Customer

(CTRM

Accounts

Customer)

3rd Letter COO GCEO CEO

Customer

(CTRM

Accounts

Customer amp

Customers

quality)

4th Letter GCEO - Customer CEO

Escalation

Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue

Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6

consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue

Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party

Inspection CTRM Onsite Inspection No Future Quotation

Exit Criteria 6 Consecutive shipments without delays or quality issue

SUPPLIER

WATCH

LIST

SIP

SIP

EXTENSION

CEASE TERMINATE

Start

EndNotification Level Enter Criteria Consequences Exit Criteria

VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval

Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)

bull Clearly define the problem (s) target and improvement goal

Measurebull Establish a performance baseline for supplier

Analyzebull Identify and engage the supplier for in-depth root cause

analysis and corrective action

Improvebull Execute a corrective action plan (s)

bull Supplier Monthly Report

Controlbull Monitor results over time to ensure improvement

sustainability

Month Month Month Month Month

CTRM Expectation

We strive to receive materialsparts from our supplier with 0 PPM ZERO

DEFECT

Catch defect before shipping to CTRM andCTRMrsquos customer ZERO

ESCAPE

Ensure 100 On Time Delivery with complete

documentation and correct amount ordered OTD

QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy

Lets make it happenThank You

Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)

Company Name

Company Address

Name Quality Representative

Signature

Date

Note

Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request

Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy

COMPLIANCE MATRIX
SQR-001
Rev C
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required
SUPPLIER NAME COMPLETE BY
ADDRESS DATE
SQR 001 CLAUSE COMPLY NOT COMPLY NA PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE
20 QUALITY SYSTEM REQUIREMENTS
21
22
23
24
30 SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER
31
32
33
40 COMMUNICATION INTERACTION
50 RIGHT OF ACCESS
60 APPROVED SUPPLIER LIST
70 COMPLIANCE TO CONTRACTUAL REQUIREMENTS
71
72
73
74
75
80 LANGUAGE
90 CODE OF CONDUCT
100 PROTECTION OF PROPRIETARY INFORMATION
110 DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD)
111
112
113
114
120 NOTIFICATION OF COMPANY CHANGES
121
122
123
130 ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE
131
132
133
140 CONFLICT MINERAL
150 DOCUMENTED INFORMATION RETENTION AND DISPOSITION
151
152
153
154
155
160 OBSOLESCENCE NOTIFICATION
170 CALIBRATION AND TEST CERTIFICATION REQUIREMENT
171
172
180 DISTRIBUTOR REQUIREMENT
181
182
183
190 MANUFACTURER OF STANDARD PARTS
200 QUALITY ASSURANCE PLAN (QAP)
210 COUNTERFEIT PART
211
212
213
214
220 CONTROL OF SUBTIER SUPPLIERS
221
222
223
224
225
230 DELEGATION OF PRODUCT VERIFICATION
231
232
240 VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS
241
242
243
250 TEST SPECIMENS REQUIREMENT
260 VALIDATION AND CONTROL OF SPECIAL PROCESSES
270 INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE)
271
272
273
280 FIRST ARTICLE INSPECTION REPORT (FAI)
281
282
283
284
290 ENGINEERING QUERY NOTES EQN
300 CHANGE NOTE CN
310 STOP NOTE
320 DESIGN AND DEVELOPMENT CONTROL
330 STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE
340 TRAINING AND STAFF COMPETENCIES
341
342
343
344
345
346
347
350 SHELF-LIFE CONTROL
351
352
360 PACKAGING
361
362
370 FOREIGN OBJECT DAMAGEDEBRID (FOD)
380 DELIVERY
381
382
383
390 RELEASE DOCUMENTs
391
392
393
394
400 MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL
401
402
403
410 CONCESSION
420 DIRECT SHIPMENT REQUIREMENT
430 TRANSFER OF WORK
431
432
433
434
440 LAST ARTICLE INSPECTION (LAI)
450 CONTROL OF NON- CONFORMING PRODUCT
451
452
460 NOTIFICATION OF ESCAPE (NOE)
461
462 462
470 GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR)
471
472
473
474
475
476
477
480 SUPPLIER CORRECTIVE ACTION REPORT (SCAR)
490 VERIFICATION AND VALIDATION ACTIVITIES
500 CONTINUAL IMPROVEMENT
510 SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS
511
521
520 NADCAP CERTIFICATION
530 CONTIGENCY PLAN
540 SUPPLIER PERFORMANCE RATING
SUPPLIER REQUEST FOR CHANGE Request No
SECTION A TO BE COMPLETED BY SUPPLIER
PRODUCT IDENTIFICATION
Requestor Name Email
Supplier Name No Phone
Address Date
AFFECTED MATERIAL DETAILS
Part Number
Part Description
TYPE OF CHANGE
Plant Location Certification Approval
Process (manufacturing assembly inspectiontest tooling) Sub- Contractors Major Suppliers
Material Others
CHANGE DESCRIPTION
Detail description of proposed change
Temporary
Duration (in week)
Permanent
REASON FOR CHANGE
- Explain why change is being proposed
- Attached any supporting datareports that describe the change
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC
QUALIFICATION CAPABILITY PLAN
- Explain what will be done to ensure qualification capability is fullfilled
POINT OF EMBODIMENT PLANNING
Date the supplier is targeting to implement the change
(No impacted product to be ship to CTRM AC prior CTRM AC Approval)
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL
IMPACT OF THE CHANGE
Brief description of the impact
Cost
Prod Lead TimeSchedule
Others
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER
Request FAI Data Pack Process Flow
Change Update ERP System Gap Analysis
Certification Approval Update Quality Plan Procedure
Update CTRM AC ASL Other
REVIEW BY
DEPARTMENT NAME amp TITLE SIGNATURE amp DATE
QUALITY
ENGINEERING
PROGRAM
BUSINESS SUPPLY CHAIN
APPROVAL
Approved with above data and action required
Reject
Page 8: SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning and Production Part Approval Process AS9146 Foreign Object Damage (FOD) Prevention

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 5 of 21

MDI (Master Dimensions Identifier) A number identifying an array of coordinate data used by design manufacturing and inspection to describe an element of a surface or product configuration The data may be an extraction from an MDD or any CATIAAPT-designed surface MDR (Master Dimension Request) A process used by suppliers without demonstrated DPD capability(s) per requirements of this document to request and receive 3D surface definitions andor inspection media extractions from customer Data format may be printouts disks plots etc with evidence of customer QA acceptance and traceability Supplier shall contact customer Procurement Agent for process instructions MDS (Master Dimension Surface) A computer generated mathematically-controlled CATIA 3D surface definition Each surface is uniquely identified by number MEASUREMENT PLANNING Process to control all measurement activity for parts assemblies or tooling products A team including design manufacturing and measurement (QA) specialists determine the measurement andor validation methods and stage in production for all specified product features Data is collected for both process control and product acceptance Measurement planning seeks continuous improvement and innovative validation methods including integration of manufacturing and measurement operations to reduce defects and cycle time NC Numerically Controlled PAS (Product Acceptance Software) DPD software (including CAD LEV data exchange and CMS systems) used to inspect and accept parts assemblies tooling and systems Note Not embedded or loadable airborne software PCMS Portable Coordinate Measurement Systems PDM STEP Product Data Manager (PDM) dataset(s) in STEP format with Bill of Material (BOM) information (Parts Lists Picture Sheet Data Lists Tool Parts Lists etc) used by customer to define CAE requirements This dataset can be communicated to suppliers in a digital format PHYSICAL ARTIFACT Precision machined part with geometry that matches the CMS software functional capabilities CMS equipment has the ability to repeat precise measurements manually or using a program for comparison of supplier measured data results to know values

PTF (CATIA Program Temporary Fixes) Software changes or additions released by the software manufacturer to correct user application problems before the next major software version is available

COMPANY APPROVED

PROCEDURE

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SUPPLIERS

Doc No CAP06-014

Issue I

Page 6 of 21

PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data

SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification

40 RESPONSIBILITIES AND AUTHORITIES

41 CTRM AC representatives

411 CTRM AC SQA may team up with related department such as Quality

Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability

412 CTRM AC representatives CTRM AC customers andor regulatory

authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea

413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities

414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

COMPANY APPROVED

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SUPPLIERS

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Issue I

Page 7 of 21

42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable

43 CTRM AC supplierssub-tier suppliers

The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented

50 PROCEDURES

51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and

maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement

512 This plan shall specifically address the processes and techniques unique to

all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control

513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers

514 It is recommended that supplier DPDMBD Quality Assurance Plans describe

a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract

515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD

system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512

517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality

organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to

a The documented DPD Processess

b CATIA synchronization

c CAD CAM CAI software additions updates or changes

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 8 of 21

d Addition of new Coordinate Measurement System (CMS)

518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)

a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives

b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document

52 Configuration Management and Media Security

521 Configuration Management and Traceability - The supplier shall develop

and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current

authorized DPD datasets are available for use in production and inspection CADCAM Software

2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package

3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision

4 A documented process for change control and retention for all authority datasets and dataset derivatives

5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives

6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data

522 The supplier shall develop and maintain procedures for configuration

identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production

COMPANY APPROVED

PROCEDURE

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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 9 of 21

523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -

Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters

524 Media Security - The supplier shall develop and maintain documented

procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for

a Secure storage and retention of customer provided DPD supplier

created DPD derivatives and digital product acceptance datasets

b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition

c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance

d Encryption protection for sendingreceiving of electronically transmitted data

e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance

f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection

g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc

525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for

all datasets and dataset derivatives (including graphicalgeometric

COMPANY APPROVED

PROCEDURE

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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 10 of 21

electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier

2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets

53 Product Acceptance Software (PAS) Validation

531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference

applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA

2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems

3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates

4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware

532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records

533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will

COMPANY APPROVED

PROCEDURE

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Doc No CAP06-014

Issue I

Page 11 of 21

require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function

54 Coordinate Measurement Systems

541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for

fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS

542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56

543 The supplier must document inventory of all components used for CMS

measurements that affect the integrity of data collection

544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information

1 Purpose Scope - Overview or statement of specific equipment and its intended use

2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements

3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References

4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data

COMPANY APPROVED

PROCEDURE

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Doc No CAP06-014

Issue I

Page 12 of 21

5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence

6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey

7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports

8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence

9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)

10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings

11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract

COMPANY APPROVED

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12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request

13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511

14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM

AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms

55 Internal Quality Audits

551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516

552 Results of all audits will be documented and maintained for review by an

authorized customer representative per contract requirements

56 Procurement Control

561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements

562 The supplier shall be responsible to the customer for the maintenance

change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable

563 Customer reserves the right to survey andor review the DPD quality

assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means

564 The supplier is fully responsible for and shall establish procedural controls to

assure CTRM AC DPD transferred (authority and derivatie) between their

COMPANY APPROVED

PROCEDURE

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company divisions and all levels of sub-tier suppliers shall be in compliance with this document

565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained

566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance

57 Control of Measurement Equipment

571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)

58 Inspection Media

581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product

feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used

2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes

3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction

582 The supplier shall develop and maintain procedures to create inspection

media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that

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1 Show data sources independent of manufacturing flows

2 Inspection Media is created by qualified personnel

3 Media review process exist (checker checklist or peerteam review)

4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result

5 Coordinate system alignment datum features are defined

6 PartTool set up instructions

7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source

Note Derivative datasets will be stored and readily comparable to the authority source

8 When a supplier uses authority databases for inspection purposes any

data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required

9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes

10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process

583 Reduced Content Drawings - DPD datasets with reduced content

including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing

2 Features of the 3D model not defined by the 2D drawing

3 Fabrication amp manufacturing process specifications

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 16 of 21

4 Flag notes parts list amp other specified requirements

5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos

584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval

585 Supplier created plotted media - Suppliers creating plots for product

acceptance must have documented processes These procedures shall include the following at a minimum

1 Plotter calibration- Follow OEM process for calibration and adjustment

and independent validation to NIST or equivalent

2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)

3 Verification of engineering definition Verification of developed flat pattern and plot verification features

4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches

5 Part number identification and revision ndash Traceability to Customer authority dataset

6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection

7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection

8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed

586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches

587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 17 of 21

Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use

588 Handling Storage - To maintain media accuracy and stability plots are required to store in

1 A container not less than 3 inches in diameter

2 In a non-condensing moisture and chemical free area

3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent

4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight

5 Do not folds crease or damage in anyway as this also effect the dimensional stability

589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process

59 Data Exchange Methods

591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B

592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry

tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 18 of 21

evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)

2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media

3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors

510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release

acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable

5102 The supplier shall ensure that when Tool Design responsibility is flowed

down to sub-tier suppliers the sub-tier supplier will be approved by the supplier

5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets

5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use

511 Training and Process Performer

5111 DPD Training ndash Suppliers shall define training requirements to assure

competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing

5112 The supplier shall ensure that QA personnel and other personnel utilizing

the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 19 of 21

5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)

512 Authority and Responsibility of Authorized Customer Quality Assurance

Representatives

5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation

5122 The Customer representative shall verify compliance and document the

supplierrsquos DPD capabilities

5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)

Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 20 of 21

70 AMENDMENT RECORDS

Issue Date Description Amendment

by

I 22 Aug

16

Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G

Sayeda Nafisah

H 23 Sep

2015

bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595

bull Add AS9102 as REFERENCES

Farina

Suhaila

G

18 Sep

2013

Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591

Farina Suhaila

F

23 May 2013

bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576

bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References

Farina Suhaila

E 18 Dec

2012

bull Add in details for sub tier control in clause 57

bull Add in DPD MBD approval for sub tier in Appendix 1

bull Add in KAL DPD SQAR in clause 60 References

Farina Suhaila

D 01 Dec

2011

bull Added lsquoTranslationrsquo in Definition

bull Revise 41 42 517 532 text

bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512

bull Delete 582 and 583 in its entirely and reformatted remaining numbers

bull Revised step formatting in para 5101 and added 5102 as new

bull Add D6-51991 in section 60

bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D

Ho Yick Hong

C 23 Sep

2010

Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111

Ho Yick Hong

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 21 of 21

APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)

FLOW CHART INPUT PIC

Requestor send DPD MBD checklist

with CAP 06-014 to supplier

Requestor send the complete form

to SQA

SQA and DPD team review DPD

MBD checklist

Supplier fill up DPD MBD checklist

with objective evidence and send

to requestor

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386

(DPD MBD Checklist)

CAP 06-014

(DPD For Suppliers)

CAP 08-002

Supplier Assessment

Approval amp Control

Requestor

Supplier

Requestor

Supplier

Supplier

Requestor

Requestor

SQA

SQA

CTRM AC rep

SQA

CTRM AC rep

SQA

Does supplier

required

DPD MBD

YES

NO

Evaluation

result

CONFORMING

NON CONFORMING

Supplier is not

approved for DPD

MBD

Proceed with supplier

approval process as

per procedure CAP

08-002

File Attachment
CAP06-014 Digital Product Definition (DPD) for Suppliers Issue Ipdf

SUPPLIER

DELEGATED

QUALITY

REPRESENTATIVE

PROGRAM

(DQRP)

REQUIREMENTQUALITY

WARNING

copyCTRM AC All Rights reserved Confidential and proprietary document This

document and all information contained herein is the sole property of CTRM AC

No intellectual property rights are granted by the delivery of thus document or the

disclosure of its content This document shall not be reproduced or disclosed to a

third party without the express written consent of CTRM AC This document and its

content shall not be used for any purpose other than that for which it is supplied

httpswwwctrmcommy

Zahirah Shaik Dawood Head of Department

Supplier Quality Assurance

Hisham MarjohanHead of Division

Supplier Management

Approved by

Revision Date Description of Changes

NC 23- April 18 Initial Release

10

PURPOSE

20

SCOPE

30

DEFINITIONSABBREVIATION

40

INTRODUCTION

50

RESPONSIBILITY

60

REQUIREMENTS

70

APPLICATION

80

TRAINING AND EVALUATION

90

TERMINATION

100

APPENDIX A GUIDELINE FOR DQR STAMP

APPENDIX B DQR EVALUATION CHECKLIST

contents

revisionhistory

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN

PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

This procedure defines the steps needed by

supplier to apply as Delegated Quality

Representative for CTRM AC

a) Introduction

b) Responsibilities

c) Requirements

d) Application

e) Training and Evaluation

f) Termination

10purpose

20scope

This procedure shall apply when

Head of Supplier Management

elects to delegate product release

verification by contractual flow

down to supplier to perform product

acceptance on behalf of CTRM AC

31 C of C Certificate of Conformance

32 DQR Delegated Quality

Representative

33 FAI First Article Inspection

34 PO Purchase Order

35 SQA Supplier Quality Assurance

36 SQR Supplier Quality Requirement

37 SM Supplier Management

38 Supplier Organization or person that

provides a product or service

30definition amp

abbreviation

41 Suppliers are eligible to appoint their own

employees as Delegated Quality Representative

(DQR) DQR has the privilege of accepting

parts on behalf of CTRM AC

42 DQRs have the delegated inspection authority to

assure productsmaterialservices meet all

engineering drawing specification and quality

requirements They have the responsibility to

implement and maintain quality controls which

will assure conformance to all CTRM AC product

and purchase order requirements DQR is not

applicable to any supplierrsquos subcontractors

40introduction

51 The DQR shall hold authority either to accept or reject

productsmaterials and services

52 The DQR will be held responsible and accountable for the quality of the

product and paperwork

53 The DQR will perform inspection adequate to assure compliance to

engineering and purchase order requirements

54 When a First Article Inspection (FAI) is required the DQR will audit the

FAI Report to assure that all requirements are met per AS9102 The

DQR shall indicate approval by applying their DQR stamp in the footer

section below Field 23 of FAI Form 1 If not approved the DQR shall

indicate the reason for disapproval Another first article on the next lot

of parts is performed until an acceptable part is produced

55 Perform inspection on CTRM AC specified characteristics per

requirements denoted in applicable sampling plans

56 Verify all test requirements are met prior to release of any part

57 Verify that only approved sub-tiers were used for special processes if

specified

58 Perform all inspection product releases within approved scope

59 Verify that the PO and engineering drawing revisions match the

revisions to which the product was manufactured

510 Verify that all PO requirements are met (quality notes customer

requirements etc)

511 The DQR stamp and date of acceptance will be affixed to all

accompanying documents with the delivered productsmaterials (Refer

Appendix A for Stamp Guideline)

512 The DQR need to 100 visual inspection for the following criteria as

bull Finishing (primer passivation anodize etc)

bull Surface roughness

bull Scratches Nicks gouges burrs etc

bull Circularity of holes

bull Identification method location and contents

bull Others such as thread damage mark-off sharp inside corner

radius etc

513 The DQR need to follow up past rejections

bull Rejections should be inspected 100 (every part should be

checked) on the next lot of parts delivered

bull Rejections from the previous inspection should be inspected

100 on the next lot of parts delivered

50responsibility

514 In the event of product final buyoff DQR that signed and stamped

the C of C shall not be the same person who conduct the inspection on

the final product prepare the C of C and any other supporting

documents If it happens any other DQR shall require signing and

stamping the C of C

515 DQR is required to conduct inspections after final assembly or surface

finish has been done and Pre-Delivery Inspection before panel

proceeds to staging andor delivery

516 In addition CTRM AC require delegated suppliers to

bull Shall maintain their QMS approval

bull Shall have a documented process detailing the requirements

for CTRM AC product verification delegation including the

establishment of process controls and monitoring for process

effectiveness

bull Current list of DQR personnel with ID stamp including the

associated scope of approval shall be provided annually basis

bull Provide CTRM AC notification within 48 hours of changes

affecting the delegation process (Example change of

authorized inspector change of manufacturing plant)

bull Notify CTRM AC within 48 hours of any major non-conformance

found

517 The supplier is responsible for assuring that the authorized DQR

personnel have prerequisites including but not limited to those listed

below sufficient to be able to perform their duties

bull Access to product-related documentation

bull Access to necessary facilities and equipment to be able to

perform DQR activities

bull Sufficient time allotted to adequately perform the associated

product verification activities

bull The authority to suspend the release of products until all open

issues associated with product being released are addressed

bull Documented and demonstrable proficiency and training

including appropriate product knowledge

518 The supplier shall retain the following records from DQR activity in

accordance with the CTRM AC contractual requirements

bull Records that DQR activity has been performed (eg

Delegated Product Release Verification Checklist)

bull Initial and recurrent qualification records for DQR personnel

bull Vision assessment record for DQR personnel

bull Records of product andor documentation non conformances

identified during the DQR process

50responsibility

61 Candidates shall be assigned to a function with authority to accept

or reject productsmaterials and services

62 Candidates

bull Must be employed by the supplier

bull Must report through the quality organization

bull Must adhere to all DQR requirements in SQR 001

bull Must have ability to read write and understand English

bull Must have experience knowledge and sufficient training in

inspectionacceptance techniques related to the type of

product produced for CTRM AC and shall be physically

capable of performing inspection activities

bull Must be familiar with customerrsquos drawing specifications and

requirements

63 Candidates must have completed successfully training in

bull AS EN9100

bull AS9102

64 The candidates are required to have

bull Experience and on job training at final inspection at least

12 months

bull Familiar with CTRM AC SQR 001

bull Have training in the working methods and familiar the

application of CTRM AC material and process specification

65 Candidates are required to have an annual eye examination per

the following requirements

bull Individuals shall be tested in at least one eye either

corrected or uncorrected

bull For near vision applicant shall be able to read Jaeger 2

(050 mil high) at distance of twelve inches or Snellen

1418 (2030)

bull Far vision must equal 2030 in at least one eye either

corrected or uncorrected

bull Color perception testing is required one time only

Candidates shall be capable of adequately distinguishing

and differentiating colors used in the method for which

certification is required the process being performed or

inspection activity

60requirements

70application

71 To apply for DQR the applicant shall submit

bull DQR Candidate Application through memo

bull Attached copy of candidates training records

bull Current Vision Examination Result

bull Copy of resume with working experience

bull Suppliers shall confirm their compliance by completing

Evaluation Checklist (As per Appendix B) for each DQR

Personnel

Email memo and the support documents to the attention of

nafisahnawasctrmcommy or farinasuhailactrmcommy

Supplier Quality Assurance (SQA)

CTRM AC Sdn Bhd

80training amp

evaluation

81 Training will be given by CTRM AC personnel as per DQR syllabus

On Job Training also must be completed by candidate and

recorded in supplier History Job Card

82 The DQR syllabus will include the following

bull Review of CTRM ACrsquos specifications procedures and

documentation requirements

bull Review of CTRM ACrsquos test material requirements

bull Shipping preparation documents (CofCTest Report)

83 DQR evaluation shall be performed by CTRM AC SQA during trial

inspection visits A variety of both complex and simple partsmaterials

shall be presented during these visits

84 If the candidate passed and met all the requirements as per table below

supplier shall then submit History Job Card with CTRM AC SQA Head

endorsement and Head of Vendor Management shall issue a certificate for

the respective candidate

85 Supplier will then issue DQR acceptance stamp as per Appendix A All

stamps must be traceable to the supplier and individual DQR No person

other than the individual assigned the stamp shall use the DQR Stamp

86 Refresher training by supplier shall be completed every three years at a

minimum and attendance shall be submitted to CTRM AC Failure to

successfully complete training will result in recall of the DQR stamp

Topic Requirements Objective Evidence

Training SQR-002

Delegated Quality

Representative ProgramComplete Training Record

On Job TrainingPerform inspection on min 100

parts (minimum 90 pass)History Job Card

91 Termination of a specific DQRs status can be subjected to one or more

of the following

bull Repeated failure to comply with DQR program

bull Intentional or repeated unauthorized release of material

bull Failure to maintain DQR duties and responsibilities as required

by CTRM AC

bull Transfer to job responsibilities outside of Quality scope

bull Termination of employment with the supplier

92 Termination of the DQR program at Supplier Termination of the

certified supplier status (De-Certification) will be based on the

following

bull Repeated failure to comply with DQR Program

bull Customer complaint more than 15 within a year

bull Red Supplier for 3 consecutive months for performance rating

bull Intentional or repeated unauthorized release of material

93 SCAR andor Supplier Score Card will be issued and concerned DQR

need to develop and present improvement plans to CTRM AC

94 The supplier will be notified of the cause for de-certification and will

be instructed to dispose stamps Subsequent shipments will be

subjected to CTRM AC incoming inspection

90termination

of

delegation

100Appendix A

GUIDELINE FOR DQR STAMP

EMPLOYEE STAMP

NO

EXAMPLE AC 001

SUPPLIER NAME

DQR ndash CTRM AC

1 cm

1 cm

110appendix B

DQR EVALUATION CHECKLIST

File Attachment
SQR 002 Rev NCpdf

Sheet1

ampPReg No479B-F

image1png

File Attachment
Form 479B Supplier Request for Change REV B xlsx

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART A (To be filled up by supplier)

DOCUMENT IDENTIFICATION

1) Supplier Name

2) Supplier Address

3) Supplier Representative

4) Contact Number

5) Supplier Email Address

IDENTIFICATION OF PRODUCT AFFECTED

6) Purchase Order Number 7) PO Item Number

8) Part Number 9) Quantity

10) BatchLot Number 11) Delivery Date

12) Part Number Description

13) Certificate of Conformity Number (optional)

DESCRIPTION OF NON COMFORMITY

14) Specification Requirement

15) Detailed of Non Conformity

CONTAINMENT ACTION (Required to respond within 24 hours)

16) To assist in containment of this problem please address these key questions and sign off below YES NO

a- Have you shipped or is there any suspect material in transit to CTRM before

b- Have you shipped to other customer for the affected part number

c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval

d- Do you have any suspect material currently in production that may exhibit this problem

e- Does this problem exist in similar CTRM part numbers

f- Has a sub-tier supplier contributed to this problem

g- Has any suspect material been drop shipped to a CTRM directed source

h- How has the problem affected the situation

i- Do you have any plan to perform inspection at customer site

17) Supplierrsquos Representative signature _________________ Name (please print)

Date

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)

18) Describe how this non-conforming material escaped your quality system i Direct ii Detection

iii Systemic

19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct

ii Detection

iii Systemic

CORRECTIVE ACTION

20) Describe the corrective action(s) taken to correct this escape

21) Describe the corrective action(s) taken to eliminate recurrence of this escape

22) Due date to complete by ______________________

SIGNATURES APPROVAL

24) Signature of Supplier Representative providing RCCA _______________________ Date_____________

Name (please print)

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART B (To be filled up by CTRM)

REVIEWER

25) Supplier Quality Engineer (SQE) _______________ Date _____________

26) Program Quality (PQ) __________________ Date _____________

27) Manufacturing Engineer (ME) ______________ Date _____________

28) Others ___________________ Date _____________

29) Others ___________________ Date _____________

30) Others ___________________ Date _____________

CHECKLIST PIC DATELINE STATUS REMARKS

31) Purgequarantine current stock of affected product

32) Conformed stock-coverage

33) Quantity delivered to customer

34) Submit notification to customer (within 24 hours)

35) Advice for replacement etc

36) Disposition of affected parts

37) Follow up NoE and verify corrective action

File Attachment
Form 542 - Supplier Notice of Escape (NoE)pdf

Compliance Matrix

COMPLIANCE MATRIX SQR 001 Rev C

image1emf

File Attachment
Compliance Matrix Formxlsx

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 4 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

APPENDIX B Supplier Notification Changes

APPENDIX C Document Retention and Storage Matrix

APPENDIX D Customerrsquos Applicable Requirements Matrix

ATTACHMENT CTRM AC Supplier Performance Rating

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 5 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

Table of Contents

10 Introduction 7

20 Quality Management Systems (AS9100 Clause 843) 7

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8

40 Communication Interaction (AS9100 Clause 843) 8

50 Right of Access (AS9100 Clause 843) 8

60 Approved Supplier List 8

70 Compliance to Contractual Requirements 9

80 Language 9

90 Code of Conduct 9

100 Protection of Proprietary Information 10

110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10

120 Notification of Company Changes (AS9100 Clause 843) 10

130 Environmental Health amp Safety (EHS) Compliance 11

140 Conflict Mineral 11

150 Documented Information Retention and Disposition (AS9100 Clause 843) 12

160 Obsolescence Notification 12

170 Calibration and Test Certification Requirement 13

180 Distributor Requirement 13

190 Manufacturer of Standard Parts 13

200 Quality Assurance Plan (QAP) 14

210 Counterfeit Part 14

220 Control of Subtier Suppliers 14

230 Delegation of Product Verification 15

240 Verification and Validation on Purchased Products 16

250 Test Specimens Requirement (AS9100 Clause 843) 16

260 Validation and Control of Special Processes 16

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16

280 First Article Inspection Report (FAI) 17

290 Engineering Query Notes EQN 17

300 Change Note CN 17

310 Stop Note 17

320 Design and Development Control (AS9100 Clause 843) 17

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18

340 Training and Staff Competencies (AS9100 Clause 843) 18

350 Shelf-Life Control 18

360 Packaging 19

370 Foreign Object Damage Debris (FOD) 19

380 Delivery 19

390 Release Documents 20

400 Monitoring Temperature and Humidity Control Material 21

410 Concession 21

420 Direct Shipment Requirement 21

430 Transfer of Work 22

440 Last Article Inspection (LAI) 20

450 Control of Non ndash Conforming Product 22

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 6 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE) 23

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23

480 Supplier Corrective Action Report (SCAR) 24

490 Verification and Validation Activities (AS9100 Clause 843) 24

500 Continual Improvement (CI) 24

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25

520 NADCAP Certification 25

530 Contingency Plans 25

540 Supplier Performance Rating 25

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 7 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

10 Introduction

11 The purpose of this document is to communicate the quality delivery and other general

requirements that CTRM AC expects from all of its suppliers This document details the

facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed

It will also be used as a standard for the development of existing relationships between

CTRM AC and its current approved supplier This document is not intended to replace any

agreements or specifications but serves as the minimum requirement upon which other

requirements and expectations are built

12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the

requirements of this SQR 001

13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM

ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements

14 Supplier shall comply by performing a documented gap analysis for each new revision of

SQR 001 and ensure gap closure within 60 days from the document publication date unless

otherwise notified by CTRM AC Request for any deviation shall be documented and

submitted to sqactrmcommy Only the SQA Head of Department may authorize any

deviations to the requirements included herein

15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section

20 Quality Management Systems (AS9100 Clause 843)

21 Suppliers shall maintain a Quality Management System suitable to the products and

services provided to CTRM AC QMS shall be certified by an IAQG accredited certification

body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows

Manufacturer AS9100

Stockist Distributor AS9120

Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation

Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403

22 Supplier will be required to provide objective evidence that demonstrates compliance with

the applicable QMS and SQR 001

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management

and controls of their processes that satisfies CTRM ACrsquos minimum requirements

24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special

processes recognized by CTRM AC the supplier or subtier shall gain and maintain the

PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)

31 In addition to the requirements contained in this document the following specific

requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel

32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein

33 These requirements must be flowed down and communicated to any sub-tier supplier in

the supply chain

40 Communication Interaction (AS9100 Clause 843)

The supplier shall appoint personnel with organizational authority as a principle to resolve any

issues related to supply chain Names and positions of these personnel of contacts shall be

communicated to CTRM AClsquos Buyer

50 Right of Access (AS9100 Clause 843)

Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented

information at any level of the supply chain

60 Approved Supplier List

CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers

must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers

are required to furnish CTRM AC with updated documents when necessary including current QMS

certification and customerrsquos approval (eg Airbus Spirit UTAS etc)

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

70 Compliance to Contractual Requirements

71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)

products and services

methods processes and equipment

the release of products and services

72 The supplier shall adhere to comply with all contract (eg engineering drawing

specification SQR 001 SoW purchase order) requirements The supplier shall review

CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge

acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days

73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the

requirements Any discrepancies or queries shall be resolved before the order or contract

is accepted Amendments to orders or contracts shall be formally reviewed Records of

contract review shall be maintained and documented

74 Supplier shall only accept agreements and instruction in writing (eg PO drawing

specification) Verbal agreementsinstruction and email are not acceptable as approval and

authorization

75 When the supplier uses sub-tier sources to perform work on products andor services for

CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and

quality requirements contained in CTRM ACrsquos contract

80 Language

The supplier shall ensure all written and oral communication must be in English as well as

supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the

item in a readable condition Any other methods of correction is not acceptable

90 Code of Conduct

The supplier must comply with all national and other applicable laws and regulations relating to the

respective country of operation This includes ensuring that business transactions with CTRM AC

are fully reported recorded ensuring that their employees are aware and properly trained to comply

with the requirements CTRM AC expects its suppliers to make proper provision for the health

safety and welfare of its people visitors contractors customers and those in the community who

may be affected by their activities

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

100 Protection of Proprietary Information

Any information received by the supplier from CTRM AC must be kept confidential and never be

disclosed to any third party without the prior written consent of CTRM AC The proprietary

information can include but is not restricted to all versions of electronic data drawings and

documentation tooling and materials The supplier shall not under any circumstances make a

direct approach to CTRM ACrsquos customers in relation to agreed business dealings

110 Digital Product Definition (DPD) Model Based Product Definition (MBD)

111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP

server Data will be dispatched together with Engineering Dispatch Note (EDN) for the

receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the

sender as mentioned within the EDN form

112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for

Suppliers and flow down the requirements of applicable document to their subtier when

data sets and data set derivatives are used based on workpackage reward by CTRM AC

Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of

data for production

113 The supplier shall develop and maintain comprehensive documented DPD MBD

processes andor procedures that assure integrity of the product engineering andor tooling

and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process

improvement

114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

120 Notification of Company Changes (AS9100 Clause 843)

121 The supplier shall notify CTRM AC a written statement of any changes to processes

products or services that would affect the product andor service supplied including

change in top management ownership company name manufacturing facility location

quality approvals changes in product andor process changes of subtiers and etc

122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification

registration suspension expiration accreditation status or major audit findings) within

48 hours of receiving notification of the change or finding Written notification shall be

submitted to sqactrmcommy and to the appropriate buyer

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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123 Any changes as per Appendix B Supplier Notification Changes Process may require

CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior

communication agreement from CTRM AC

The changes must be preceded by a completed Form 479 with details of affected CTRM

AC part numbers and submitted to sqactrmcommy

130 Environmental Health amp Safety (EHS) Compliance

131 The supplier shall comply with the Health and Safety Policy (accordance with

OHSAS18001 or ISO 45001) and implement an Environmental Management System

(EMS) based on ISO 14001 or any other similar standard to manage the environmental

issues related to its activities

132 The Supplier shall be responsible for and comply with all importer obligations and

requirements (European or other) applicable in connection with substances contained in

the product to be delivered to CTRM AC

133 Products or parts supplied shall not contain any product material or substance prohibited

by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM

AC is informed of presence in the product of substances to ensure a high level of protection

of human health and the environment from chemical substances

140 Conflict Mineral

Supplier shall provide CTRM AC with a written certification in the case of the presence of any

ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and

the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform

and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-

Frank Wall Street Reform and Consumer Protection Act are

Coltan for tantalum

Cassiterite for tin

Wolframite for tungsten

Gold

Any other derivatives or any other mineral or its derivatives determined by the Secretary of State

to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers

are recommended to include a statement of compliance on Certificates of Conformance delivered

to CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

150 Documented Information Retention and Disposition (AS9100 Clause 843)

151 The supplier shall retain all quality records in hard copy film media or electronic data for a

minimum of ten (10) years after purchase order completion Quality records include but

are not limited to First Article Reports Work Orders Inspection Criteria Test and

Inspection Results Nonconforming Material Documentation and Certifications

152 CTRM AC requires records to be retained in accordance with EN9130 or customer

requirements specified in APPENDIX C Document Retention and Storage Matrix

153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available

for all quality data andor approved design data In case of termination of contract or

bankruptcy between CTRM AC and the supplier the archives shall remain accessible to

CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC

154 At the expiration of the retention period the supplier shall obtain a written permission

authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in

accordance with CTRM ACrsquos disposition

155 Correction to documents shall be recorded dated and traceable to the originator making

the changes All amendments shall be made by a striking through the original text using

black permanent ink in such a way as to leave the original text legible A stamp signature

and date shall be placed adjacent to that amendment

160 Obsolescence Notification

The supplier shall be responsible for managing obsolescence over the entire period of the contract

and notwithstanding any obsolescence issues or problems the supplier remains responsible for

complying all performance and other requirements of the contract The supplier shall inform CTRM

AC of all the items that will become obsolete within the next twelve months The notification must

be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the

appropriate buyer The notification shall include

CTRM AC part number

Part No Details

Reason for part discontinuation

Last time buy date

Last ship date

EquivalentAlternate material if available

Stability of ongoing supply based on minimum two (2) years future supply is required

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

170 Calibration and Test Certification Requirement

171 Where calibration and test certification are issued by supplier or their subtier information

shall include the following as a minimum

Name of Calibration Testing Organisation

Certificate Serial Number

Date of calibration Testing

Description of the equipment

Equipment identification number

Result of calibration Testing

MasterStandard used

172 Calibration Testing certificate shall clearly state measurements traceability to National or

International standard and shall be signed by the supplierrsquos responsible person

180 Distributor Requirement

181 Supplier shall ensure

only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)

supplied only from EN9120 certified distributors

authorized distributor by the Original Equipment Manufacturer (OEM)

where intermediary distributor are involved shall clearly traceable and identified

Customerrsquos Approved Source

182 Distributor is not authorized to altermodify the products in any ways With each shipment

the distributor shall send its own certificate of conformance (C of C) additional to

manufacturerrsquos C of C

183 Distributor will be responsible for the quality of all products purchased from the

manufacturers and must define the necessary actions to be taken when dealing with the

manufacturers that do not comply with the requirements The distributor shall also prevent

the purchase of counterfeitsuspect unapproved product

190 Manufacturer of Standard Parts

Manufacturer of parts for which the design manufacturing inspection data and marking

requirements necessary to demonstrate conformity of the part are in the public domain and

published or established as part of officially recognized standards (eg AS MS MIL and NAS)

The parts are delivered with at least a C of C unless contractually stipulated otherwise

Furthermore the documentation shall be delivered according to the standard for the component

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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200 Quality Assurance Plan (QAP)

This clause is applicable to the subcontracted productsservices

For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)

this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes

of the quality management system and the resources to be applied to comply with requirements

applicable to the workpackage and contract Any deviations from these requirements shall be

reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC

Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all

items to be supplied (including part numbers and description)

210 Counterfeit Part

211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)

212 Supplier and all members in their supply chain including distributors shall comply with the

requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic

Component where applicable Suppliers shall purchase material directly from original

equipment manufacturers (OEM) original component manufacturers (OCM) or their

authorized distributors

213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier

shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if

supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure

timely notification to CTRM ACrsquos customer

214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any

testing or validation necessitated by the installation of authentic parts after counterfeit parts

have been replaced The supplier bears responsibility for procuring authentic parts or items

from its subcontractors and shall ensure that such subcontractors comply with these

requirements

220 Control of Subtier Suppliers

221 The supplier shall be responsible for the quality of all products purchased from suppliers

including customer-designated sources The supplier shall effectively evaluate select

monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including

distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC

upon request List shall include at minimum

Name of Supplier

Address

3rd party Approval (Customer CB )

Part Description Specification Special Process amp NADCAP

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause

843)

223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its

customer reserve the right of entry to subtierrsquos facilities

224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure

requirements contained in this SQR 001 are met Subtier control can include

Ensure supplierrsquos subtier accreditation certificates are current including NADCAP

Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications

Inspection and periodic audit at the subtierrsquos premises

Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation

225 Design responsible supplier shall have a comprehensive special process management

program in place for the special processes The program shall include maintaining a list of

qualified special process suppliers along with their NADCAP approval status If special

process suppliers do not hold NADCAP certification design responsible supplier shall

maintain an appropriate oversight of internal and supplier processes including but not

limited to onsite special process audits periodic testing of product and other means to

validate product integrity

Note Design Responsible Supplier supplier of products defined by a designdrawing

proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements

230 Delegation of Product Verification

231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement

for delegation shall be defined and maintain the delegation list Delegation verification

activity is a process whereby a supplier has been delegated the authority to act on behalf

of the delegating organization to verify and release productsservices Supplier shall notify

CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or

AS13001 where appropriate

232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)

Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify

and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

240 Verification and Validation on Purchased Products

241 Suppliers shall comply control perform and document all applicable test inspection and

verification activities (including production process verification) required to deliver

conforming product (AS9100 Clause 843)

242 For raw material acceptance test report shall 100 checked against applicable

specification Supplier shall ensure raw material is procured to the latest revision unless

requested by engineering

243 Supplier shall periodically validate test reports for raw material accepted on the basis of

test reports That validation shall be accomplished by supplier or other independent party

through periodic scheduled tests of the raw material samples Supplier shall retain test

reports provided by the raw material supplier as well as suppliers validation test results

as quality records traceable to the conformance of goods

250 Test Specimens Requirement (AS9100 Clause 843)

The supplier is required to provide test specimens for design approval inspectionverification

investigation or auditing upon request by CTRM AC

260 Validation and Control of Special Processes

The supplier is required to validate and control all special processes and shall maintain evidence

that supports the ability of the processes to achieve the specified results Validation includes but is

not limited to defined process criteria approved and trained personnel approved equipment

specific methods or procedures specified by the design authority retention of records test reports

and re-validation plans CTRM AC reserves the right to verify or validate by the special processes

that are used on CTRM ACrsquos parts or products

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)

271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply

to ISO 10012 or ISO 17025 or ANSINCSLZ5403

272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the

supplier is aware where IMampTE which have been used for final acceptance are found to be

out of calibration by an amount greater than 25 of the product tolerance when product

tolerance is known or when measured error of the measuring equipment is greater than

two times the calibration tolerance when product tolerance is not known

273 These conditions require documented review of impact on quality and notification to CTRM

AC if it is suspected that shipped part may have been accepted by the suspect IMampTE

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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280 First Article Inspection Report (FAI)

281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new

part representative of the first production run to verify that all dimensions futures and

product attributes comply with the specified requirements

282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI

by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC

However the documents shall be made available to CTRM AC upon request

283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers

Supplier shall be responsible of the review and approval of subtierrsquos FAIR

284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite

at the supplier premises FAI does not apply to standard catalogue hardware parts and raw

materials

290 Engineering Query Notes EQN

The supplier shall use Form 045 for any design queries that the supplier may encounter The

supplier shall register and track each EQN issued and replied

300 Change Note CN

In the event there is modification required to the design process or etc CTRM AC will notify

supplier using Form 191 in order for the supplier to review the changes and its impact

310 Stop Note

If for any reason CTRM AC requires the supplier to cease working on a particular part or operation

Form 138 will be issued

320 Design and Development Control (AS9100 Clause 843)

When design responsible the supplier shall have design and development procedure that defines

a process for identifying recording verifying validating and approving design changes The review

of design and development changes includes an evaluation of the effect of the changes on

constituent parts and delivered product Records are maintained to show the results of the review

and any necessary actions identified during the review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)

For in-process and final inspection the supplier shall perform 100 inspection for all

characteristics unless reduced inspection through statistical techniques has been approved in

writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control

(SPC) techniques the supplier

Shall submit a written inspection sampling procedure for approval Written Inspection

Procedure shall include adequate description of the sampling plans frequencies

acceptance levels etc Written instructions must also contain provisions for tightened and

reduced sampling plans based on inspection results

Shall be in compliance with the requirements of AS 13002 or internationally recognized

Standard

340 Training and Staff Competencies (AS9100 Clause 843)

341 The supplier shall itrsquos ensure employees competence including any required qualifications

342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment

are performed by skilled and trained staff including temporary staff and contract staff

343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and

experienced to deliver the assigned work and shall maintain associated competencies A

cross reference list of critical skills by product or activity shall be implemented and updated

344 Final test inspection and release shall be carried out by operators authorized by the

supplierrsquos quality department

345 If special processes are carried out (NDT tests Welding Painting) operators shall be

certified qualified in accordance with requirements established on drawings specifications

and contract or purchase order These provisions also apply to sub-tier suppliers

346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)

Their contribution to product or service conformity

Their contribution to product safety

The importance of ethical behavior

347 Eye Test is applicable to personnel conducting product verification inspection that require

visual acuity

350 Shelf-Life Control

351 With each delivery of materials or products that have a limited or specified shelf life the

supplier shall provide data that shows the manufacture date expiration date or shelf life

lot or batch number applicable special handling and storage requirements The supplier

shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life

remaining upon received at CTRM AC unless authorized by CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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352 The supplier shall identify the material and the Certificate of Conformance with the date of

expiration including out-times requirements (if applicable) Dates on certification should be

in the format of DDMMYYYY or format the month spelled out for example January 01

2018

360 Packaging

361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they

deliver in good condition optimal protection and free from damage ndash commensurate with

the mode of transport air land and sea Packaging of the productsparts shall be

accomplished in such a manner as to prevent physical damage to or degradation of the

packed products during delivery to the shipping destination It shall be the prerogative of

CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection

362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data

Sheet (SDS) developed in accordance with the requirements of the Occupational Safety

and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every

delivery of the hazardous chemical to CTRM AC Packaging and label must be in

compliance with the GHS (Globally Harmonized System of Classification and Labelling of

Chemicals)

370 Foreign Object Damage Debris (FOD)

The supplier shall document and implement a program for the prevention detection and removal

of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier

shall establish FOD prevention program and flow down the requirements of applicable document

to their subtier

380 Delivery

381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the

purchase order on or no earlier than three (3) business days before the delivery date

specified In the event of early delivery CTRM AC may at its discretion either to accept

delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the

contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of

+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be

allowed by CTRM AC

382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)

supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately

on the reason for the delay and provide a recovery schedule

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date

390 Release Documents

391 Release documentation shall be furnished with each shipment according to the following

list

Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)

Inspection records eg Dimensional Report if required

Material Test Reports (Raw Material example chemical prepreg core)

Concession if applicable and accepted by CTRM AC

Material Safety Data Sheet (MSDS) if applicable

Job Card if required

FAI Report if required

392 Delivery documents shall be written in English

393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain

the following as a minimum where applicable

Supplier C of C unique number

CTRM ACrsquos purchase order Manufacturerrsquos name amp address

Part number description seriallot batch number quantity

Drawing specification with revision number

Date of manufacture expiration (if applicable)

Signature of authorized representative and date (signature electronic signature stamp etc)

Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications

394 Supplier shall maintain a list of authorized signatures for the product release with

Name

Function

Signature (may be replaced by stamp)

A list of authorized signatures shall be provided to CTRM AC annually or upon request

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 21 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

400 Monitoring Temperature and Humidity Control Material

401 Supplier shall ensure all temperature recorders are in good working condition throughout

the delivery to CTRM AC The temperature recorders shall be used to check the

temperature during transportation including intermediate transports and storages

402 For air freight shipments supplier is responsible to ensure the temperature setting on

freezer container is at -24degC before release to forwarder In order to maintain temperature

throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier

must not put the temperature recorder nearby the dry ice to ensure temperature recorder

will capture materialrsquos reading instead of dry ice

403 Supplier shall pack load and count the temperature recorder before pick up by the

appointed forwarder to ensure quantity shipped as per requirements Temperature

recorder quantity per container required is minimum 2 and maximum is 4

410 Concession

No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by

CTRM AC supplier have to ensure only completed application with sufficient data and correct

format submitted otherwise CTRM AC will not entertain the concession and return back for

amendment or total rejection

420 Direct Shipment Requirement

This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct

shipment unless approval granted by CTRM AC The supplier shall

Direct ship the article

Comply any special customer requirements that are accepted by CTRM AC

Maintain evidence of direct shipment authorization granted by CTRM AC

Maintain evidence of direct shipments made on behalf of CTRM AC

Provide with the shipment a signed direct ship declaration

Provide with the shipment a signedstamped statement of conformance (C of C) certifying

that the article conforms to approved data

Provide with the shipment traceability to CTRM ACrsquos customer purchase request

TOTAL QUANTITY OF ROLLS

PER CONTAINER

QUANTITY OF TEMPERATURE

RECORDER REQUIRED

1-9 2

More than 10 4

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 22 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

430 Transfer of Work

431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written

approval from CTRM AC including changing route after FAI When transfer approval is

granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer

is utilized The supplier shall ensure that sub-contractors are evaluated and selected on

their ability to comply with the specified requirements A list of approved subcontractorssub

tiers shall be maintained

432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos

supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall

notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer

433 An action plan shall be defined and implemented by the supplier This plan shall address

at least the following activities

Identification of key competencies

Risk analysis

Transfer plan

Validation

Delivery continuity

Safety inventory

434 The supplier is responsible for the quality of product delivered by their sub-contractors and

shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance

that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its

subcontractorssub tiers that may have impact on the product

440 Last Article Inspection (LAI)

In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)

upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC

450 Control of Non ndash Conforming Product

451 The supplier shall notify CTRM AC of nonconforming processes products or services and

obtain CTRM AC approval for disposition (AS9100 Clause 843)

452 The supplier shall ensure that products which do not conform to product requirement are

identified and controlled to prevent its unintended use or delivery The controls and related

responsibilities and authorities for dealing with non-conforming product shall be defined in

a documented procedure including recall method Nonconforming products that are

received by CTRM AC will be processed using the nonconforming procedure In addition

nonconforming products may be returned to the supplier at supplierrsquos expense

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 23 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE)

461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to

exist or suspected to exist on the product already delivered to CTRM AC that may affect

the reliability or safety

462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and

the appropriate buyer

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)

471 Form 297 will be issued to the supplier as a result of but not limited to documentation

issue lateearly delivery communication shortage and defect Form 004 will be issued to

suppliers on any quality discrepancies encountered during Incoming Quality Inspection

Suppliers are responsible to note for replacementreworkedGDR part in their C of C

Invoice etc (where applicable)

472 Containment action shall be completed and submitted to CTRM AC within 24 hours The

supplier is required to respond to the GDRSDR within seven (7) working days indicating

their agreement to the recommended disposition and corrective action to be taken

473 If supplier requires parts to be return the supplier shall provide Courier Account Number

and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort

to immediately expedite the delivery for replacement upon rework completion

474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5

working days Supplier shall make every effort to immediately expedite the delivery for

replacement of new part ahead from normal lead time

475 If you fail to provide authorization on parts disposition between 48 hours at normal

circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM

AC then will issue a debit note to you which shall be deducted from the next payment to

avoid defect part held in CTRM AC without disposition

476 Should there in any circumstances that required parts to be rework to avoid line stop and

protect end customer interest CTRM AC shall proceed the rework internally or externally

and issue a debit note to you which shall be deducted from the next payment

477 Supplier shall have documented process in place that 100 inspection to be performed on

the deviated characteristic for the minimum next three (3) shipments after implementation

of the corrective action to ensure detected non-conformance has been eliminated CTRM

AC reserves the right to review the verification record at the supplierrsquos site or have the data

submitted to CTRM AC for review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 24 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

480 Supplier Corrective Action Report (SCAR)

The SCAR process shall be initiated whenever a condition warrants an investigation to determine

if corrective or preventive action is required by the supplier Corrective or preventive actions

requests shall be documented using Form 329 and processed electronically or via hard copy in

accordance with this document

The supplier shall document all actions to rectify the nonconformity including utilizing 8D or

AS13000 methodology upon request

490 Verification and Validation Activities (AS9100 Clause 843)

CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These

activities may include but not limited to

Inspection and audit at supplierrsquos premises

Witness verify FAI Part

Supplier conformity to requirements specified in this document

Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment

Conformity of product or processes to specified requirements

Implementation of any corrective action required

inspection of products or verification of services

Validation includes but not limited to define process criteria approved and trained

personnel approved equipment specific methods or procedure test reports etc

500 Continual Improvement (CI)

The Supplier shall define deploy and maintain during the life of the Contract a process to perform

risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in

accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC

upon request

The supplier shall have a Control Plan that takes into account the output from the FMEA and defines

all methods used for process monitoring and control of special process characteristics

The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP

(Supply Chain and Quality Improvement Programmer) or any other tools

When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning

and Production Part Approval Process) in accordance with EN9145

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 25 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)

511 The supplier shall comply with all special requirements critical items or key characteristics

512 The supplier shall establish implement and maintain appropriate methods to control critical

items including process controls andor inspections where key characteristics have been

identified in the engineering documentation The supplier shall formalize and record actions

implemented in order to reduce mitigate or monitor critical risk On request these actions

should be reviewed with CTRM AC The supplier shall manage its Product Key

Characteristics and process Key Characteristics (if any) in line with EN9103

Note Critical Risk is defined as a process having significant effect on quality product and

delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used

to identify Key Process Characteristics

520 NADCAP Certification

When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain

NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan

530 Contingency Plans

Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain

continuity of quality product delivery in the event of an emergency These plans are to be made

available upon request by CTRM AC

Emergencies may include but not limited to natural or human disasters utility interruptions labor

shortages raw material or sub-component shortages cyber-attacks key tooling or equipment

failures and field returns Contingency plans shall consider communication methods and contacts

necessary to facilitate a timeliness exchange between the supplier and CTRM AC

540 Supplier Performance Rating

Details and explanation on the Supplier Performance Rating please refer to the attachment

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

21 ndash 25

31 ndash 33

40

50

60

71 ndash 75

80

90

100

110 ndash 114 NA NA NA NA

121 ndash 123

131 ndash 133 NA

140 NA

150 ndash 155

160 NA

171 ndash 172

181

182 ndash 183 NA NA NA NA

190 NA NA NA

200 NA NA NA

211 ndash 214 NA

221 - 223

224 NA

225 NA NA NA NA

227 NA NA NA NA

231 ndash 232 NA NA NA

241 ndash 243 NA

250

260 NA

270

281 ndash 284 NA NA

310 NA NA

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

320 NA NA

330 NA

341 ndash 347

351 ndash 352 NA

361 - 362

370

381 ndash 383

391 ndash 394

401 ndash 403 NA NA NA

410 NA NA

420 NA

430 ndash 434 NA

440 NA NA

451 ndash 452

46 1 ndash 462

471 ndash 473

480

490

500

511- 513

520

530

Remark - Supplier shall comply

NA - Not Applicable

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

APPENDIX B Supplier Notification Changes

The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order

This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Manufacturing Plant Environmental

Conditions

Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products

Yes

Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity

Yes

Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)

No

Manufacturing Processes Equipment

amp Tooling

Change of production line layouts Example physically moving a packaging machine

No

Shift changes No

Maintenance of work standards Preventive Maintenance No

Change of production method Yes

Adding deleting changing to from automated manufacturing processes

Yes

Addition modification repair transfer or jigs tools or fixtures Yes

Changes to processing conditions or methods Yes

Lapse in production for two years or more Yes

Adding new equipment that will be used to manufacture CTRM ACrsquos product

Yes

Materials Supply Base

Change or addition of subtier supplier for critical material controlled and special process

Yes

Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing

Yes

Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year

Yes

Inspection Calibrated Devices

Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios

No

Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes

Yes

Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment

Yes

Packaging Changes to packaging No

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Warehouse conditions

Physical location change of warehouse storage area Yes

Certification Approval Any certification andor customer approval that expired revoked or discontinue

Yes

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX C Document Retention and Storage Matrix

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

1 ADS

CASA-1033

Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)

All the documents and certification of the product

Shall be retain during the operational life of the product +3 years

FAI and Qualification Reports

CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration

2 Spirit US MAA1-10042-1

Shall be retained in accordance with customer and regulatory requirements

FAI and quality records of the product

3 Airbus A10010 amp A10010

Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration

4 Airbus Helicopters

ER070 16-01

Annex 6 is a guideline to identify the records to be retained archived and for which duration

5 GKN DE QSV0034

Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years

All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)

6 COLLINS AEROSPACE

ASQR-01

As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts

Retention periods for retained documented information needed to provide evidence of conformance

7 KAL SQAR-BQF-002

Min 11 years from the end of contract

Quality records traceable to the conformance of product part numbers

11 years past final delivery of the last product

FAI Records Note Any disposal of records shall notify KAL

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

8 SPIRIT SUBANG

SAA-ALL-QU-SC-ALL-

011

Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130

All quality records

Applicable to Boeing Program Min 10 years from the date of shipment

Quality Assurance Record

10 years from manufacturing date of the last parts produced Process

Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal

9 SPIRIT EUROPE

AERO-ALL-QU-SC-ALL-

125

10 years after final payment Financial Quality amp Production Data

10 years past final delivery of the last Product covered by FAI

First Article Inspection Report (FAI)

The life of the aircraft plus six (6) years

Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER QUALITY REQUIREMENTS

AP2190 -

General Requirements for Aerostructure

amp Material Suppliers - Amendment of

Issue C

Airbus Supplier Requirements (ASR)

A1500 - General

A1502 - Plan and Manage

A1503 - Design and Develope

A1504 - Make

A1505 - Buy

A1506 - Deliver

A1506 - Customer Support

Copy is available at

httpsw3airbuscomCRSGN60Procure

menteSitesASRhtmlindexhtml

CASA 1033 - Quality Requirements For

Suppliers

CASA 1033-01 - Specific A-2

Requirements for Subcontractors

Requirement Level A-2 of EADS-Casa

EP 06-12 -GFRS - General Requirements

for Suppliers

ER 070 06-01 - GFRS - General

Requirements for Suppliers Quality

Assurance General Requirements

AERO-ALL-QU-SC-ALL-125

SPIRIT Aerosystems Limited Quality

Requirements for Suppliers

MAA1-10042 ndash1 Supplier Quality

Assurance Manual (Spirit US)

SAA-ALL-QU-SC-ALL-011 Quality

Requirements for Suppliers

SQA01 - Quality Requirements for

Suppliers

Copy is available at

httpswwwgkncowescoukstoreaspf=

generalQUALITY

Quality Contract Clauses available on

the GKN Data Store web site

wwwgkncowescouk under Quality

Documents

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Copy is available at

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

or

httpmaterielgoodrichcom

QRS 000 - Quality Requirements for

Suppliers

REQUIREMENT TO GAIN amp MAINTAINED

ISO 14001 - ENVIRONMENTAL MANAGEMENT

STANDARD

OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY

STANDARD

ISO 14001 - Environmental Management

Systems

or similar standard

ISO 14001 - Environmental Management

Systems

Recommended

ISO 14001 - Environmental Management

Systems

OHSAS18001 - Occupational Health

and Safety System

ISO 14001 - Environmental Management

Systems

NOTIFICATION OF ESCAPE (NOE)

Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day

Whithin 24 hours by

ASQR-01 Form 6 Immediately without delay

CHANGES OF QMS (Including NADCAP)

Supplier shall notify Immediately in writing notification Immediately Immediately

Within 48 hours of

receiving notification of the change or

finding

Within 7 days

TRANSFER OF WORK (SOURCE CHANGE)

Supplier shall notify customer in writing and transition shall

be made after formal written approval from customer

All transfer of work packages shall be in

accordance with AP5176

Transfer of Work according to ER070 06-

37

6 month in advance

SPECIAL PROCESS

Subcontracting supplier including Special Process shall use

customer and end customer approved source

Special Process shall gain and maintain PRI NADCAP and

CustomerEnd Customer Approved

For Boeing Package supplier shall review

Special Process Requirements periodically

for D1-4426

For Airbus Package AP5270 amp

ME0721033

Following Special process shall be

NADCAP accredited

- Chemical Processing

- Coatings

- Heat Treating

- Materials Testing Lab

- Nonconventional

- Machining and Surface Enhancement

-NDT

-Welding

The Aerostructures Qualified Supplier

Document (QSD) lists processes that

require Aerostructures approval per RPS

1000-2 Controlled Processes and

Materials Nadcap accreditation is required

for all Nadcap covered processes per

ASQR-01

Suppliers or subcontractors may only

perform those controlled processes for

which the supplier is listed in the QSD Use

of QSD listed sources does not relieve the

suppliers responsibility for the quality of

purchased materials and services

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER S APPROVED SUPPLIER LIST LINK

APPROVED SPECIAL PROCESS LIST

Supplier Reference

httpswwwairbuscombe-an-airbus-

supplierhtml

CSPL - Certified Special Processes List

CSPL is the oficial source of certified

suppliersspecial processes couples

Available through portal COMPASS at

httpscompasscasaeadsnetirjportal

Certified special

processes list (CSPL) will be regulated by

the specification CASA-1400 - Industrial

Qualification and Processes Certification

Airbus Helicopter Couple List

Provided directly by Spirit

Boeing Program

Approved Process Sources D1-4426

Airbus Program

httpswwwairbuscombe-an-airbus-

supplierhtml

Copy is Available at

GKN Aerospace Services Data Store -

Login

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

APPROVED SUPPLIER LIST

Special Process Suppliers

Provided directly by KAL

Boeing Approved Process Sources D1-

4426

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Qualified Supplier Document (QSD)

httpmaterielgoodrichcom

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

Provided directly by SONACA

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Airbus Defence amp Space SAU

Approved Suppliers Catalog

METALLIC RAW MATERIAL REQUIREMENT

The supplier may only procure metallic raw

materials from a company or customer

approved stockist

APPROVED SUPPLIER LIST

GKN - Cowes Approved Material Mills

Available at

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

Refer SQA01 if metallic raw material is

unavailable from a GKN approved Material

Mill for alternate source

The supplier may only procure metallic raw

materials from approved list of Qualified

Distributor List (QDL)

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

RAW MATERIAL CERTIFICATION REQUIREMENT

Shall ensure that raw material is procured

to the latest revision of the specification

unless otherwise requested by the

Engineering definition

Raw material certification for material or

parts shall reflect the form and size of the

raw material as originally manufactured by

the raw material producer

Certification shall show clear traceability to

the manufacturer of the raw material

including ingot source all processing heat

treatment chemical processing and

inspections as required by applicable raw

material specification requirements

Where material is sourced via a number of

stockists then the traceability through all

stockist movement is required

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT

The supplier shall flow down the requirements of this

document to their subcontractors when Data Sets and Data

Set Derivatives are used

MAA1-10009-1 - Quality Assurance

Standard for Digital Product Definition at

Spirit Aerosystems Inc Suppliers

Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality

Requirements Aerostructures Addendum

COORDINATE MEASUREMENT SYSTEMS (CMS)

REQUIRED NADCAP MampI ACCREDIATATION

AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS

Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work

package that supplier are supplying

INFO Boeing Change from Mandate to Optional to

become NADCAP MampI due to lack participant Refer below

letter

Mandatory as per Supplier Nadcap

Accreditation March 2017

Document Related NADCAP can be found

at

httpswwwairbuscombe-an-airbus-

supplierhtml

Mandatory as per TEIMS-MM-171102-02

Nov 2017

Deadline MampI Accreditation is January

2019

MAA1-10009-1 - Quality Assurance

Standard for Digital Product

Definition at Spirit AeroSystems Inc

Suppliers

CUSTOMER QPL

Supplier Reference

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Suppliers must use subcontractors for

controlled processors that are in the QSD

Nadcap accreditation is required for all

controlled processes where applicable

QUALITY ASSURANCE PLAN

Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005

PURCHASE ORDER (PO) ENDORSEMENT

INFORMATION BY SUPPLIER TO SUBCONTRACTORS

Supplier shall

Specific requirement for Shelf life Products

(ldquopre-pregsrdquo and film adhesives)

Each batch of cooled materials will be

monitored checked by appropriated

thermo recorders from the place of

material manufacturing to the final

destination of use of the product including

intermediate transports and storages This

requirement is mandatory

Supplier will systematically specify above

thermo recorders range in their PO and

analyse the records according to the

storage specifications and product

associated standards of each material

Applicable To Suppliers To

Subcontractors

This Order Is In Furtherance Of A

(Annotate Customer Appropriately EG

Airbus Boeing Etc) Order Through Spirit

Aerosystems (Europe) Limited And Is

Subject To The Quality Requirements Of

Both Parties

Applicable to KAL Boeing Program

Supplier shall assure that D1-4426

Appendix D Requirement are specified on

their PO when supplier has subcontractor

for special process or product including

Special process

Applicable to POs issued for Member-

designed products

Pos issued for Member Designed

Products shall include the statement For

UTAS End Use

FAI

M20228 - First Article Inspection for

Suppliers

AS9102 - Aerospace First Article

Inspection Requirement

CASA 1073 - First Article Inspection

AS9102 - Aerospace First Article

Inspection Requirement

ER070 06-11 - Acceptance of the First

Production Article of a procured item

AS9102 - Aerospace First Article

Inspection Requirement

MAA1-10042-2- First Article Inspection

Form Completion

PRO 3331 - First Article Inspection -

Malaysia

AS9102 - Aerospace First Article

Inspection Requirement

SQA01 - Quality Requirements for

Suppliers

GKN FAIR Guidelines for suppliers

SQA01 Guidance Material FAI Review

AS9102 - Aerospace First Article

Inspection Requirement

Available at

wwwgkncowescouk

ASGSQR-001 - First Article Inspection

Requiremets

AS9102 - Aerospace First Article

Inspection Requirement

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Available at

httpmaterielgoodrichcom

In Addition to the AS9102 FAI Must Also

Be Performed When A Purchase Order

Change Affects The Part Including

Configuration Control Sheet Changes

The Distributor is required to flow down all

UTAS FAI requirements to the

manufacturer If the manufacturer

completed the FAI to the ASGUTAS

engineering documents and part number

the distributor can use this to fulfill the FAI

requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

FOD

Supplier shall havecomply to

In accordance with suppliers Foreign

Object Prevention Requirement

CASA-1451-50-FT - FOD Prevention

Program

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defences Organizations

APPENDIX 4 SQAR-BQF-002

Requirement of FOD Prevention

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

To include cleanliness of manufacturing

processes and residual magnetism as

additional program elements

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

CONTROL OF COUNTERFEIT PART

Supplier shall prevent and mitigate the use counterfeit parts

in accordance with

As per ADS MEMOASEN9100

AS5553 for Electronics

AS5553 for electronic components

AS6174 for non-electronic product

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

AS5553 for electronic components

AS6174 for non-electronic product

SUPPLY CHAIN RISK MANAGEMENT

Shall implement accordance to

ARP9134 - Suppy Chain Risk

Management

ARP9134 - Suppy Chain Risk

Management

RELEASE DOCUMENTS (CoC)

When a supplier has been issued a Letter

of Authority from SpiritSPIRIT000 shall be

stated as the Customer ApprovalAuthority

and Referenced on the COC

S700 PARTS or 275 PARTS

S700 Or 275 Parts Are Not Industry

Standards Final Inspection amp Complete

FAIR Per AS9102 are required

Suppliers of Aerostructures Standard Parts

(S700) that require processing to RPS 1-

000-2 Controlled Processess and

materials must use sources listed in the

QSD for Controlled Processes

DISTRIBUTOR REQUIREMENT

Distributor Stockist Shall Ensure That All

Material Products (Defined As Materials

Semi-Finished ProductsStandard Parts

And Specified Parts) Delivered To The

Purchase Are

bullPurchased From Airbus Approved Sources

bullQualified By Airbus bullDefined In The Joint Contract With Airbus

AGS amp Material Distributors Shall Carry

Out Periodical Verification Of Fasteners amp

Materials Against The ManufacturerS

MechanicalChemical Test Certification

AGS Distributor Must Also Carry Out

Dimensional Checks On Supply Parts

All Distributors of Metals Electronics and

Hardware in the supply chain shall be on

the UTC QDL

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

EYE EXAMINATION

All employees engaged in inspection tasks

on the companys products shall have eye

sight assessments (not exceeding 2

yearly) in accordance with the relevant

nationalinternational standard in force at

the time

Supplier shall have a process for on-going

verification of visual acuity and color vision

for individuals performing product

inspection

LABORATORY APPROVAL LIST

Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal

DELEGATION OF PRODUCT VERIFICATION

Supplier shall notify customer and comply to

CASA-1114 - Procedure For The

Evaluation Of Airbus Defence amp Space

Subcontractors And The Delegation Of

Quality Inspection

AS9015 - Supplier Self Verification

Process Delegation Programs

AS9117 - Delegated Product Release

Verification

Applicable to Boeing Program

SAA-BOE-QU-GU-ALL-080

Delegated Supplier Source Inspection

AS9117 - Delegated Product Release

Verification

AS13001 - Supplier Self Release Training

Requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DESIGN RESPONSIBLE SUPPLIER

Supplier of products defined by a designdrawing proprietary

to that supplier and linked to a Customer part number

through the use of a Customer-referenced drawing andor

other purchase order requirements

Design Responsible Supplier shall have a

comprehensive special process

management program in place for the

special processes

-The program shall include maintaining a

list of qualified Special Process Suppliers

along with their Nadcap approval status

- If Special Process Suppliers do not hold

Nadcap certification Design Responsible

Supplier shall maintain appropriate

oversight of internal and supplier

processes including but not limited to

onsite special process audits periodic

testing of product and other means to

validate product integrity

MEASURING AND TEST EQUIPMENT (MampTE)

REQUIREMENT

CALIBRATION REQUIREMENTS

The supplier shall

ISO 17025CASA-1400-55-FT - Laboratories

ApprovalISO 10012 and EN9100

ISO 10012 ISO 17025 or ANSINCSL

Z5403

The Calibration interval analysis

methodology used to maintain the reliability

of MampTE shall meet a minimum 95

reliability for MampTE

in-tolerance at the end of their interval

schedule

Any out of tolerance MampTE condition

exceeding 25 of the product tolerance

when product tolerance is known or when

measured error of the MampTE is greater

than two times

the calibration tolerance when product

tolerance is not known

Supplier should select MampTE with an

accuracy ratio of 10 to 1 (product

tolerance to MampTE tolerance) however

accuracy ratios as low as 4 to 1 are

acceptable unless otherwise specified

Use of MampTE with accuracy ratios less

than 4 to 1 are not permitted unless a

detailed measurement uncertainty analysis

in accordance with ANSINCSL Z5403

indicates an uncertainty ratio of 15 to 1 or

better and the measurement process is

maintained under statistical quality control

VALIDATION OF RAW MATERIAL

Applicable to Boeing Package

Supplier shall comply to

ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)

Validation of Raw

Material Test Reports

RELEASE DOCUMENTS

Spirit Approval No SPIRIT000 shall be

stated on the supplier certificate of

conformance (CoC)

LIST OF SUBTIERS SUBCON

Suppliers will provide Spirit Supplier

Quality with a list of Tier suppliers used on

Spirit work packages

This list will be forwarded to Spirit

Procurement Quality Agent on an annual

basis (April each year)

Current List Of Subcontractors shall be

available upon request List shall Include

1 Name Of Subcontractors

2Address

33rd Party Certificate

4Email Tel Fax

5 Name Of Qa Manager

6 Part Descr amp Special Process List amp

Nadcap

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DOCUMENTED INFORMATION AND RETAINTION

REQUIREMENT

A10010 amp A10010 Appendix A for is a

guideline to identify the records to be

archived and for which duration

The minimum documentation conservation

period requirements are set out in

specifications CASA-1201 and CASA-

1033

All the documents and certification of the

product

Shall keep on file during the period

required by FAA EASA whichever is

greater (and at least 7 years)

FAI and Qualification Reports

Shall be retain during the operational life of

the product +3 years

ER070 16-01 Annex 6 is a guideline to

identify the records to be retained

archived and for which duration

All quality records shall be retained in

accordance with in accordance with DOA

requirements and EN9130

Applicable to Boeing Program Quality

Assurance Record

Min 10 years from the date of shipment

Records of special qualification of product

equipment facility or process

10 years from manufacturing date of the

last parts produced Process

Note At expiration of such period Spirit

reserves the right to request delivery of

such records

and shall be notified in writing prior to

disposal

SQA01 - Quality Requirements for

Suppliers

All contract related documentation

including (production plans heat treatment

charts inspection protocols including test

results and shipping documents)

Min 30 years and after the sale of the last

Aircraft of the A350 model for another 5

years

A10010 amp A10010 Appendix A

applicable for Airbus Package

All Quality records traceable to the

conformance of product part numbers

Min 11 years from the end of contract

FAI

11 years past final delivery of the last

product

Any disposal of records during at the

expiration shall notify KAL

Changes to documented information (eg

work instructions travelers routers test

reports

shipping documents) shall be recorded

dated and traceable to a qualified person

making

the change (eg name signature stamp

electronic signature) with a permanent

marking

method and the original information being

legible and retrievable after the change

Retained documented information needed

to provide evidence of conformance

Table 3 ASQR 01 RDI Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

30y - Manned Space Program Hardware

10y - All other parts

Table 4ASQR 01 Radiographs and

Images Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

10y - Serialized parts

2y - Non-serialized parts

In accordance with the

EN 9130 and

A10010 amp A10010 Appendix A for

Airbus Package

CONTROL OF NON CONFORMING

Supplier shall have a root cause and

corrective action process consistent with

the 8D methodology in AS13000

SAMPLING PLAN

Supplier shall perform 100 Inspection for in Process and

final unless formal Sampling Plan Sampling Inspection

required customer approval

Comply with the requirements of

ASQR-201 and AS13002

VISION REQUIREMENTS

AITM 6-3004

Airbus Test Method

For Inspection Processes

Visual Inspection

TOOLING REQUIREMENTS

Supplier comply to

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

CASA-1041 - Tooling Control

CASA-1033-51-FT - Subcontracted

Tooling Treatment and Control

E1 09 03D - Controlling Geometric

Interchangeability for Structural and

Mechanical Elements

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

STM-130010-23 - Tool Identification

STM-130010-32 - Generalized Tooling

Procedure

Q-06-005 - Supplier Tooling Control

Instruction

TM-10J - Supplier Tool Accountability

Requirements

RISK ASSESSMENT

Implement accordance to

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

When specified by Airbus Helicopters the

Supplier shall deploy APQP for each Major

change (design or process development)

of Build-to-Spec Build-to-Print and Design

amp Build products

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

APQP (Advance Product Quality Process)

will be used to ensure product risk control

PFMEA (Process Failure Mode amp Effects

Analysis) shall be used to structure the

mitigation for risk

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

CTRM

SUPPLIER RATING SYSTEM

Partnering For Excellence

Jan 2019ZerO Defect On time

Objective

Provide objective data for use in supplier management and

sourcing decisions

Promote and encourageimproved communication on

performance issues

Identification of continuousimprovement and cost savings

opportunities

Recognition of exceptional supplier performance

Key Notes

1CTRM continuously monitor supplierrsquos performance on a monthly basis

2

Where monthly performance for OTD is GREEN but

AMBER for QUALITY (or vice versa) the performance will

be AMBER Monthly performance will be based on the

lowest score

3Supplier Rating Card will be will be provided to the

supplier on a six-month time cycle or upon request

Performance Level

PerformanceEscape

(PPM)

On Time

DeliveryOverall Performance Level

RED gt 10 000 lt 90 Not Performing Supplier

AMBER lt= 10 000 gt= 90 Supplier Needs Improvement

GREEN lt= 5000 gt= 100 Performing Supplier

Measurement

2 MAIN CRITERIA

ESCAPE

(PPM) OTD

PPM1

Level Range

GREEN lt= 5000

AMBER lt= 10000

RED gt 10000

OTD2

bull Total Line Due 136

bull Total Line Open 36

bull Total Line Closed 100

OTD 100136 x 100

73

Example

No Item Description

1Missed delivery windows

(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe

2Incorrect shipping quantity

(Over Short)

Supplier supply over short quantity from

the ordering

3 Incorrect missing documentation

Incomplete documentation amp impact

to delivery activities (such as invoice

pick list etc)

OTD2

Level Range

GREEN =1000

AMBER gt= 900

RED lt 900

3 OTD3

Performance Rating Card

Performance Summary

R

A

G

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments

UNDERPERFORMED

PROGRESSING

PERFORMING

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments

bull Propose to do Fast Lane at IQC

bull Consider for Direct Shipment (if applicable)

bull Issue letter of recognition

Fast Lane Criteria

0 PPM amp 0 Escapes for the Last 12 Months

100 On-Time Delivery for the Last 12 Months

Notification RED Supplier

LetterCTRM SUPPLIER

From CC To CC

1st Letter HoD COO Manager CEO

2nd Letter HoDivGCEO

COOCEO

Customer

(CTRM

Accounts

Customer)

3rd Letter COO GCEO CEO

Customer

(CTRM

Accounts

Customer amp

Customers

quality)

4th Letter GCEO - Customer CEO

Escalation

Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue

Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6

consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue

Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party

Inspection CTRM Onsite Inspection No Future Quotation

Exit Criteria 6 Consecutive shipments without delays or quality issue

SUPPLIER

WATCH

LIST

SIP

SIP

EXTENSION

CEASE TERMINATE

Start

EndNotification Level Enter Criteria Consequences Exit Criteria

VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval

Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)

bull Clearly define the problem (s) target and improvement goal

Measurebull Establish a performance baseline for supplier

Analyzebull Identify and engage the supplier for in-depth root cause

analysis and corrective action

Improvebull Execute a corrective action plan (s)

bull Supplier Monthly Report

Controlbull Monitor results over time to ensure improvement

sustainability

Month Month Month Month Month

CTRM Expectation

We strive to receive materialsparts from our supplier with 0 PPM ZERO

DEFECT

Catch defect before shipping to CTRM andCTRMrsquos customer ZERO

ESCAPE

Ensure 100 On Time Delivery with complete

documentation and correct amount ordered OTD

QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy

Lets make it happenThank You

Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)

Company Name

Company Address

Name Quality Representative

Signature

Date

Note

Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request

Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy

COMPLIANCE MATRIX
SQR-001
Rev C
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required
SUPPLIER NAME COMPLETE BY
ADDRESS DATE
SQR 001 CLAUSE COMPLY NOT COMPLY NA PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE
20 QUALITY SYSTEM REQUIREMENTS
21
22
23
24
30 SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER
31
32
33
40 COMMUNICATION INTERACTION
50 RIGHT OF ACCESS
60 APPROVED SUPPLIER LIST
70 COMPLIANCE TO CONTRACTUAL REQUIREMENTS
71
72
73
74
75
80 LANGUAGE
90 CODE OF CONDUCT
100 PROTECTION OF PROPRIETARY INFORMATION
110 DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD)
111
112
113
114
120 NOTIFICATION OF COMPANY CHANGES
121
122
123
130 ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE
131
132
133
140 CONFLICT MINERAL
150 DOCUMENTED INFORMATION RETENTION AND DISPOSITION
151
152
153
154
155
160 OBSOLESCENCE NOTIFICATION
170 CALIBRATION AND TEST CERTIFICATION REQUIREMENT
171
172
180 DISTRIBUTOR REQUIREMENT
181
182
183
190 MANUFACTURER OF STANDARD PARTS
200 QUALITY ASSURANCE PLAN (QAP)
210 COUNTERFEIT PART
211
212
213
214
220 CONTROL OF SUBTIER SUPPLIERS
221
222
223
224
225
230 DELEGATION OF PRODUCT VERIFICATION
231
232
240 VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS
241
242
243
250 TEST SPECIMENS REQUIREMENT
260 VALIDATION AND CONTROL OF SPECIAL PROCESSES
270 INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE)
271
272
273
280 FIRST ARTICLE INSPECTION REPORT (FAI)
281
282
283
284
290 ENGINEERING QUERY NOTES EQN
300 CHANGE NOTE CN
310 STOP NOTE
320 DESIGN AND DEVELOPMENT CONTROL
330 STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE
340 TRAINING AND STAFF COMPETENCIES
341
342
343
344
345
346
347
350 SHELF-LIFE CONTROL
351
352
360 PACKAGING
361
362
370 FOREIGN OBJECT DAMAGEDEBRID (FOD)
380 DELIVERY
381
382
383
390 RELEASE DOCUMENTs
391
392
393
394
400 MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL
401
402
403
410 CONCESSION
420 DIRECT SHIPMENT REQUIREMENT
430 TRANSFER OF WORK
431
432
433
434
440 LAST ARTICLE INSPECTION (LAI)
450 CONTROL OF NON- CONFORMING PRODUCT
451
452
460 NOTIFICATION OF ESCAPE (NOE)
461
462 462
470 GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR)
471
472
473
474
475
476
477
480 SUPPLIER CORRECTIVE ACTION REPORT (SCAR)
490 VERIFICATION AND VALIDATION ACTIVITIES
500 CONTINUAL IMPROVEMENT
510 SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS
511
521
520 NADCAP CERTIFICATION
530 CONTIGENCY PLAN
540 SUPPLIER PERFORMANCE RATING
SUPPLIER REQUEST FOR CHANGE Request No
SECTION A TO BE COMPLETED BY SUPPLIER
PRODUCT IDENTIFICATION
Requestor Name Email
Supplier Name No Phone
Address Date
AFFECTED MATERIAL DETAILS
Part Number
Part Description
TYPE OF CHANGE
Plant Location Certification Approval
Process (manufacturing assembly inspectiontest tooling) Sub- Contractors Major Suppliers
Material Others
CHANGE DESCRIPTION
Detail description of proposed change
Temporary
Duration (in week)
Permanent
REASON FOR CHANGE
- Explain why change is being proposed
- Attached any supporting datareports that describe the change
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC
QUALIFICATION CAPABILITY PLAN
- Explain what will be done to ensure qualification capability is fullfilled
POINT OF EMBODIMENT PLANNING
Date the supplier is targeting to implement the change
(No impacted product to be ship to CTRM AC prior CTRM AC Approval)
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL
IMPACT OF THE CHANGE
Brief description of the impact
Cost
Prod Lead TimeSchedule
Others
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER
Request FAI Data Pack Process Flow
Change Update ERP System Gap Analysis
Certification Approval Update Quality Plan Procedure
Update CTRM AC ASL Other
REVIEW BY
DEPARTMENT NAME amp TITLE SIGNATURE amp DATE
QUALITY
ENGINEERING
PROGRAM
BUSINESS SUPPLY CHAIN
APPROVAL
Approved with above data and action required
Reject
Page 9: SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning and Production Part Approval Process AS9146 Foreign Object Damage (FOD) Prevention

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 6 of 21

PROCESS CONTROL Use of in-process checks to determine performance parameters of manufacturing operations Data Collected is used to determine when adjustment is needed to reduce manufacturing variability REDUCED CONTENT DRAWINGDATASET Any DPD design dataset without full dimensioning of product features on a 2D sheet This includes Reduced Dimension Drawings and ldquoSimplified Drawingsrdquo which contain 2D sheets and Model Based Definition which (typically) does not REF (REFERENCE ONLY) Notation indicating features or datasets whose definition is not reliable and not authorized for design manufacture or inspection SQA (Supplier Quality Assurance) CTRM AC Supplier Quality Assurance STEP (Standard for the Exchange of Product model data) Standard developed by International Standards Organization for exchange of digital product data It seeks to improve upon IGES by increasing the ability to transfer entire product life-cycle data

SUPPLIER A manufacturer working under CTRM AC contract(s) producing CTRM AC hardware SUB-TIER SUPPLIER A manufacturer working under supplier contract(s) producing CTRM AC hardware TRANSLATION Translations occur when a digital dataset is changed from its original CAD system format to another CAD CAM and CAI application format and require verification

40 RESPONSIBILITIES AND AUTHORITIES

41 CTRM AC representatives

411 CTRM AC SQA may team up with related department such as Quality

Management System (QMS) Configuration Management personnel to assess sub-tier Suppliers minimal annually to ensure the sub-tier Suppliers systems implemented accordingly to the DPDMBD requirements The audit may be conducted on site or desktop depends on availability

412 CTRM AC representatives CTRM AC customers andor regulatory

authorities representatives have right access to the supplierlsquos DPD QA plan and its applicable documentation and facilityarea

413 CTRM AC representatives shall verify compliance and document the supplierlsquos DPD capabilities

414 CTRM AC representatives shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 7 of 21

42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable

43 CTRM AC supplierssub-tier suppliers

The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented

50 PROCEDURES

51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and

maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement

512 This plan shall specifically address the processes and techniques unique to

all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control

513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers

514 It is recommended that supplier DPDMBD Quality Assurance Plans describe

a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract

515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD

system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512

517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality

organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to

a The documented DPD Processess

b CATIA synchronization

c CAD CAM CAI software additions updates or changes

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 8 of 21

d Addition of new Coordinate Measurement System (CMS)

518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)

a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives

b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document

52 Configuration Management and Media Security

521 Configuration Management and Traceability - The supplier shall develop

and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current

authorized DPD datasets are available for use in production and inspection CADCAM Software

2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package

3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision

4 A documented process for change control and retention for all authority datasets and dataset derivatives

5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives

6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data

522 The supplier shall develop and maintain procedures for configuration

identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production

COMPANY APPROVED

PROCEDURE

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TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

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Doc No CAP06-014

Issue I

Page 9 of 21

523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -

Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters

524 Media Security - The supplier shall develop and maintain documented

procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for

a Secure storage and retention of customer provided DPD supplier

created DPD derivatives and digital product acceptance datasets

b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition

c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance

d Encryption protection for sendingreceiving of electronically transmitted data

e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance

f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection

g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc

525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for

all datasets and dataset derivatives (including graphicalgeometric

COMPANY APPROVED

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Issue I

Page 10 of 21

electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier

2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets

53 Product Acceptance Software (PAS) Validation

531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference

applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA

2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems

3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates

4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware

532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records

533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will

COMPANY APPROVED

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Page 11 of 21

require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function

54 Coordinate Measurement Systems

541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for

fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS

542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56

543 The supplier must document inventory of all components used for CMS

measurements that affect the integrity of data collection

544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information

1 Purpose Scope - Overview or statement of specific equipment and its intended use

2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements

3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References

4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data

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Page 12 of 21

5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence

6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey

7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports

8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence

9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)

10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings

11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract

COMPANY APPROVED

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12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request

13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511

14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM

AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms

55 Internal Quality Audits

551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516

552 Results of all audits will be documented and maintained for review by an

authorized customer representative per contract requirements

56 Procurement Control

561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements

562 The supplier shall be responsible to the customer for the maintenance

change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable

563 Customer reserves the right to survey andor review the DPD quality

assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means

564 The supplier is fully responsible for and shall establish procedural controls to

assure CTRM AC DPD transferred (authority and derivatie) between their

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company divisions and all levels of sub-tier suppliers shall be in compliance with this document

565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained

566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance

57 Control of Measurement Equipment

571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)

58 Inspection Media

581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product

feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used

2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes

3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction

582 The supplier shall develop and maintain procedures to create inspection

media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that

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1 Show data sources independent of manufacturing flows

2 Inspection Media is created by qualified personnel

3 Media review process exist (checker checklist or peerteam review)

4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result

5 Coordinate system alignment datum features are defined

6 PartTool set up instructions

7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source

Note Derivative datasets will be stored and readily comparable to the authority source

8 When a supplier uses authority databases for inspection purposes any

data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required

9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes

10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process

583 Reduced Content Drawings - DPD datasets with reduced content

including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing

2 Features of the 3D model not defined by the 2D drawing

3 Fabrication amp manufacturing process specifications

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4 Flag notes parts list amp other specified requirements

5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos

584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval

585 Supplier created plotted media - Suppliers creating plots for product

acceptance must have documented processes These procedures shall include the following at a minimum

1 Plotter calibration- Follow OEM process for calibration and adjustment

and independent validation to NIST or equivalent

2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)

3 Verification of engineering definition Verification of developed flat pattern and plot verification features

4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches

5 Part number identification and revision ndash Traceability to Customer authority dataset

6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection

7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection

8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed

586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches

587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity

COMPANY APPROVED

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Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use

588 Handling Storage - To maintain media accuracy and stability plots are required to store in

1 A container not less than 3 inches in diameter

2 In a non-condensing moisture and chemical free area

3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent

4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight

5 Do not folds crease or damage in anyway as this also effect the dimensional stability

589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process

59 Data Exchange Methods

591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B

592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry

tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective

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evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)

2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media

3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors

510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release

acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable

5102 The supplier shall ensure that when Tool Design responsibility is flowed

down to sub-tier suppliers the sub-tier supplier will be approved by the supplier

5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets

5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use

511 Training and Process Performer

5111 DPD Training ndash Suppliers shall define training requirements to assure

competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing

5112 The supplier shall ensure that QA personnel and other personnel utilizing

the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status

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5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)

512 Authority and Responsibility of Authorized Customer Quality Assurance

Representatives

5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation

5122 The Customer representative shall verify compliance and document the

supplierrsquos DPD capabilities

5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)

Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist

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70 AMENDMENT RECORDS

Issue Date Description Amendment

by

I 22 Aug

16

Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G

Sayeda Nafisah

H 23 Sep

2015

bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595

bull Add AS9102 as REFERENCES

Farina

Suhaila

G

18 Sep

2013

Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591

Farina Suhaila

F

23 May 2013

bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576

bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References

Farina Suhaila

E 18 Dec

2012

bull Add in details for sub tier control in clause 57

bull Add in DPD MBD approval for sub tier in Appendix 1

bull Add in KAL DPD SQAR in clause 60 References

Farina Suhaila

D 01 Dec

2011

bull Added lsquoTranslationrsquo in Definition

bull Revise 41 42 517 532 text

bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512

bull Delete 582 and 583 in its entirely and reformatted remaining numbers

bull Revised step formatting in para 5101 and added 5102 as new

bull Add D6-51991 in section 60

bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D

Ho Yick Hong

C 23 Sep

2010

Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111

Ho Yick Hong

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APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)

FLOW CHART INPUT PIC

Requestor send DPD MBD checklist

with CAP 06-014 to supplier

Requestor send the complete form

to SQA

SQA and DPD team review DPD

MBD checklist

Supplier fill up DPD MBD checklist

with objective evidence and send

to requestor

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386

(DPD MBD Checklist)

CAP 06-014

(DPD For Suppliers)

CAP 08-002

Supplier Assessment

Approval amp Control

Requestor

Supplier

Requestor

Supplier

Supplier

Requestor

Requestor

SQA

SQA

CTRM AC rep

SQA

CTRM AC rep

SQA

Does supplier

required

DPD MBD

YES

NO

Evaluation

result

CONFORMING

NON CONFORMING

Supplier is not

approved for DPD

MBD

Proceed with supplier

approval process as

per procedure CAP

08-002

File Attachment
CAP06-014 Digital Product Definition (DPD) for Suppliers Issue Ipdf

SUPPLIER

DELEGATED

QUALITY

REPRESENTATIVE

PROGRAM

(DQRP)

REQUIREMENTQUALITY

WARNING

copyCTRM AC All Rights reserved Confidential and proprietary document This

document and all information contained herein is the sole property of CTRM AC

No intellectual property rights are granted by the delivery of thus document or the

disclosure of its content This document shall not be reproduced or disclosed to a

third party without the express written consent of CTRM AC This document and its

content shall not be used for any purpose other than that for which it is supplied

httpswwwctrmcommy

Zahirah Shaik Dawood Head of Department

Supplier Quality Assurance

Hisham MarjohanHead of Division

Supplier Management

Approved by

Revision Date Description of Changes

NC 23- April 18 Initial Release

10

PURPOSE

20

SCOPE

30

DEFINITIONSABBREVIATION

40

INTRODUCTION

50

RESPONSIBILITY

60

REQUIREMENTS

70

APPLICATION

80

TRAINING AND EVALUATION

90

TERMINATION

100

APPENDIX A GUIDELINE FOR DQR STAMP

APPENDIX B DQR EVALUATION CHECKLIST

contents

revisionhistory

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN

PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

This procedure defines the steps needed by

supplier to apply as Delegated Quality

Representative for CTRM AC

a) Introduction

b) Responsibilities

c) Requirements

d) Application

e) Training and Evaluation

f) Termination

10purpose

20scope

This procedure shall apply when

Head of Supplier Management

elects to delegate product release

verification by contractual flow

down to supplier to perform product

acceptance on behalf of CTRM AC

31 C of C Certificate of Conformance

32 DQR Delegated Quality

Representative

33 FAI First Article Inspection

34 PO Purchase Order

35 SQA Supplier Quality Assurance

36 SQR Supplier Quality Requirement

37 SM Supplier Management

38 Supplier Organization or person that

provides a product or service

30definition amp

abbreviation

41 Suppliers are eligible to appoint their own

employees as Delegated Quality Representative

(DQR) DQR has the privilege of accepting

parts on behalf of CTRM AC

42 DQRs have the delegated inspection authority to

assure productsmaterialservices meet all

engineering drawing specification and quality

requirements They have the responsibility to

implement and maintain quality controls which

will assure conformance to all CTRM AC product

and purchase order requirements DQR is not

applicable to any supplierrsquos subcontractors

40introduction

51 The DQR shall hold authority either to accept or reject

productsmaterials and services

52 The DQR will be held responsible and accountable for the quality of the

product and paperwork

53 The DQR will perform inspection adequate to assure compliance to

engineering and purchase order requirements

54 When a First Article Inspection (FAI) is required the DQR will audit the

FAI Report to assure that all requirements are met per AS9102 The

DQR shall indicate approval by applying their DQR stamp in the footer

section below Field 23 of FAI Form 1 If not approved the DQR shall

indicate the reason for disapproval Another first article on the next lot

of parts is performed until an acceptable part is produced

55 Perform inspection on CTRM AC specified characteristics per

requirements denoted in applicable sampling plans

56 Verify all test requirements are met prior to release of any part

57 Verify that only approved sub-tiers were used for special processes if

specified

58 Perform all inspection product releases within approved scope

59 Verify that the PO and engineering drawing revisions match the

revisions to which the product was manufactured

510 Verify that all PO requirements are met (quality notes customer

requirements etc)

511 The DQR stamp and date of acceptance will be affixed to all

accompanying documents with the delivered productsmaterials (Refer

Appendix A for Stamp Guideline)

512 The DQR need to 100 visual inspection for the following criteria as

bull Finishing (primer passivation anodize etc)

bull Surface roughness

bull Scratches Nicks gouges burrs etc

bull Circularity of holes

bull Identification method location and contents

bull Others such as thread damage mark-off sharp inside corner

radius etc

513 The DQR need to follow up past rejections

bull Rejections should be inspected 100 (every part should be

checked) on the next lot of parts delivered

bull Rejections from the previous inspection should be inspected

100 on the next lot of parts delivered

50responsibility

514 In the event of product final buyoff DQR that signed and stamped

the C of C shall not be the same person who conduct the inspection on

the final product prepare the C of C and any other supporting

documents If it happens any other DQR shall require signing and

stamping the C of C

515 DQR is required to conduct inspections after final assembly or surface

finish has been done and Pre-Delivery Inspection before panel

proceeds to staging andor delivery

516 In addition CTRM AC require delegated suppliers to

bull Shall maintain their QMS approval

bull Shall have a documented process detailing the requirements

for CTRM AC product verification delegation including the

establishment of process controls and monitoring for process

effectiveness

bull Current list of DQR personnel with ID stamp including the

associated scope of approval shall be provided annually basis

bull Provide CTRM AC notification within 48 hours of changes

affecting the delegation process (Example change of

authorized inspector change of manufacturing plant)

bull Notify CTRM AC within 48 hours of any major non-conformance

found

517 The supplier is responsible for assuring that the authorized DQR

personnel have prerequisites including but not limited to those listed

below sufficient to be able to perform their duties

bull Access to product-related documentation

bull Access to necessary facilities and equipment to be able to

perform DQR activities

bull Sufficient time allotted to adequately perform the associated

product verification activities

bull The authority to suspend the release of products until all open

issues associated with product being released are addressed

bull Documented and demonstrable proficiency and training

including appropriate product knowledge

518 The supplier shall retain the following records from DQR activity in

accordance with the CTRM AC contractual requirements

bull Records that DQR activity has been performed (eg

Delegated Product Release Verification Checklist)

bull Initial and recurrent qualification records for DQR personnel

bull Vision assessment record for DQR personnel

bull Records of product andor documentation non conformances

identified during the DQR process

50responsibility

61 Candidates shall be assigned to a function with authority to accept

or reject productsmaterials and services

62 Candidates

bull Must be employed by the supplier

bull Must report through the quality organization

bull Must adhere to all DQR requirements in SQR 001

bull Must have ability to read write and understand English

bull Must have experience knowledge and sufficient training in

inspectionacceptance techniques related to the type of

product produced for CTRM AC and shall be physically

capable of performing inspection activities

bull Must be familiar with customerrsquos drawing specifications and

requirements

63 Candidates must have completed successfully training in

bull AS EN9100

bull AS9102

64 The candidates are required to have

bull Experience and on job training at final inspection at least

12 months

bull Familiar with CTRM AC SQR 001

bull Have training in the working methods and familiar the

application of CTRM AC material and process specification

65 Candidates are required to have an annual eye examination per

the following requirements

bull Individuals shall be tested in at least one eye either

corrected or uncorrected

bull For near vision applicant shall be able to read Jaeger 2

(050 mil high) at distance of twelve inches or Snellen

1418 (2030)

bull Far vision must equal 2030 in at least one eye either

corrected or uncorrected

bull Color perception testing is required one time only

Candidates shall be capable of adequately distinguishing

and differentiating colors used in the method for which

certification is required the process being performed or

inspection activity

60requirements

70application

71 To apply for DQR the applicant shall submit

bull DQR Candidate Application through memo

bull Attached copy of candidates training records

bull Current Vision Examination Result

bull Copy of resume with working experience

bull Suppliers shall confirm their compliance by completing

Evaluation Checklist (As per Appendix B) for each DQR

Personnel

Email memo and the support documents to the attention of

nafisahnawasctrmcommy or farinasuhailactrmcommy

Supplier Quality Assurance (SQA)

CTRM AC Sdn Bhd

80training amp

evaluation

81 Training will be given by CTRM AC personnel as per DQR syllabus

On Job Training also must be completed by candidate and

recorded in supplier History Job Card

82 The DQR syllabus will include the following

bull Review of CTRM ACrsquos specifications procedures and

documentation requirements

bull Review of CTRM ACrsquos test material requirements

bull Shipping preparation documents (CofCTest Report)

83 DQR evaluation shall be performed by CTRM AC SQA during trial

inspection visits A variety of both complex and simple partsmaterials

shall be presented during these visits

84 If the candidate passed and met all the requirements as per table below

supplier shall then submit History Job Card with CTRM AC SQA Head

endorsement and Head of Vendor Management shall issue a certificate for

the respective candidate

85 Supplier will then issue DQR acceptance stamp as per Appendix A All

stamps must be traceable to the supplier and individual DQR No person

other than the individual assigned the stamp shall use the DQR Stamp

86 Refresher training by supplier shall be completed every three years at a

minimum and attendance shall be submitted to CTRM AC Failure to

successfully complete training will result in recall of the DQR stamp

Topic Requirements Objective Evidence

Training SQR-002

Delegated Quality

Representative ProgramComplete Training Record

On Job TrainingPerform inspection on min 100

parts (minimum 90 pass)History Job Card

91 Termination of a specific DQRs status can be subjected to one or more

of the following

bull Repeated failure to comply with DQR program

bull Intentional or repeated unauthorized release of material

bull Failure to maintain DQR duties and responsibilities as required

by CTRM AC

bull Transfer to job responsibilities outside of Quality scope

bull Termination of employment with the supplier

92 Termination of the DQR program at Supplier Termination of the

certified supplier status (De-Certification) will be based on the

following

bull Repeated failure to comply with DQR Program

bull Customer complaint more than 15 within a year

bull Red Supplier for 3 consecutive months for performance rating

bull Intentional or repeated unauthorized release of material

93 SCAR andor Supplier Score Card will be issued and concerned DQR

need to develop and present improvement plans to CTRM AC

94 The supplier will be notified of the cause for de-certification and will

be instructed to dispose stamps Subsequent shipments will be

subjected to CTRM AC incoming inspection

90termination

of

delegation

100Appendix A

GUIDELINE FOR DQR STAMP

EMPLOYEE STAMP

NO

EXAMPLE AC 001

SUPPLIER NAME

DQR ndash CTRM AC

1 cm

1 cm

110appendix B

DQR EVALUATION CHECKLIST

File Attachment
SQR 002 Rev NCpdf

Sheet1

ampPReg No479B-F

image1png

File Attachment
Form 479B Supplier Request for Change REV B xlsx

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART A (To be filled up by supplier)

DOCUMENT IDENTIFICATION

1) Supplier Name

2) Supplier Address

3) Supplier Representative

4) Contact Number

5) Supplier Email Address

IDENTIFICATION OF PRODUCT AFFECTED

6) Purchase Order Number 7) PO Item Number

8) Part Number 9) Quantity

10) BatchLot Number 11) Delivery Date

12) Part Number Description

13) Certificate of Conformity Number (optional)

DESCRIPTION OF NON COMFORMITY

14) Specification Requirement

15) Detailed of Non Conformity

CONTAINMENT ACTION (Required to respond within 24 hours)

16) To assist in containment of this problem please address these key questions and sign off below YES NO

a- Have you shipped or is there any suspect material in transit to CTRM before

b- Have you shipped to other customer for the affected part number

c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval

d- Do you have any suspect material currently in production that may exhibit this problem

e- Does this problem exist in similar CTRM part numbers

f- Has a sub-tier supplier contributed to this problem

g- Has any suspect material been drop shipped to a CTRM directed source

h- How has the problem affected the situation

i- Do you have any plan to perform inspection at customer site

17) Supplierrsquos Representative signature _________________ Name (please print)

Date

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)

18) Describe how this non-conforming material escaped your quality system i Direct ii Detection

iii Systemic

19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct

ii Detection

iii Systemic

CORRECTIVE ACTION

20) Describe the corrective action(s) taken to correct this escape

21) Describe the corrective action(s) taken to eliminate recurrence of this escape

22) Due date to complete by ______________________

SIGNATURES APPROVAL

24) Signature of Supplier Representative providing RCCA _______________________ Date_____________

Name (please print)

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART B (To be filled up by CTRM)

REVIEWER

25) Supplier Quality Engineer (SQE) _______________ Date _____________

26) Program Quality (PQ) __________________ Date _____________

27) Manufacturing Engineer (ME) ______________ Date _____________

28) Others ___________________ Date _____________

29) Others ___________________ Date _____________

30) Others ___________________ Date _____________

CHECKLIST PIC DATELINE STATUS REMARKS

31) Purgequarantine current stock of affected product

32) Conformed stock-coverage

33) Quantity delivered to customer

34) Submit notification to customer (within 24 hours)

35) Advice for replacement etc

36) Disposition of affected parts

37) Follow up NoE and verify corrective action

File Attachment
Form 542 - Supplier Notice of Escape (NoE)pdf

Compliance Matrix

COMPLIANCE MATRIX SQR 001 Rev C

image1emf

File Attachment
Compliance Matrix Formxlsx

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 4 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

APPENDIX B Supplier Notification Changes

APPENDIX C Document Retention and Storage Matrix

APPENDIX D Customerrsquos Applicable Requirements Matrix

ATTACHMENT CTRM AC Supplier Performance Rating

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 5 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

Table of Contents

10 Introduction 7

20 Quality Management Systems (AS9100 Clause 843) 7

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8

40 Communication Interaction (AS9100 Clause 843) 8

50 Right of Access (AS9100 Clause 843) 8

60 Approved Supplier List 8

70 Compliance to Contractual Requirements 9

80 Language 9

90 Code of Conduct 9

100 Protection of Proprietary Information 10

110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10

120 Notification of Company Changes (AS9100 Clause 843) 10

130 Environmental Health amp Safety (EHS) Compliance 11

140 Conflict Mineral 11

150 Documented Information Retention and Disposition (AS9100 Clause 843) 12

160 Obsolescence Notification 12

170 Calibration and Test Certification Requirement 13

180 Distributor Requirement 13

190 Manufacturer of Standard Parts 13

200 Quality Assurance Plan (QAP) 14

210 Counterfeit Part 14

220 Control of Subtier Suppliers 14

230 Delegation of Product Verification 15

240 Verification and Validation on Purchased Products 16

250 Test Specimens Requirement (AS9100 Clause 843) 16

260 Validation and Control of Special Processes 16

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16

280 First Article Inspection Report (FAI) 17

290 Engineering Query Notes EQN 17

300 Change Note CN 17

310 Stop Note 17

320 Design and Development Control (AS9100 Clause 843) 17

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18

340 Training and Staff Competencies (AS9100 Clause 843) 18

350 Shelf-Life Control 18

360 Packaging 19

370 Foreign Object Damage Debris (FOD) 19

380 Delivery 19

390 Release Documents 20

400 Monitoring Temperature and Humidity Control Material 21

410 Concession 21

420 Direct Shipment Requirement 21

430 Transfer of Work 22

440 Last Article Inspection (LAI) 20

450 Control of Non ndash Conforming Product 22

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 6 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE) 23

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23

480 Supplier Corrective Action Report (SCAR) 24

490 Verification and Validation Activities (AS9100 Clause 843) 24

500 Continual Improvement (CI) 24

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25

520 NADCAP Certification 25

530 Contingency Plans 25

540 Supplier Performance Rating 25

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 7 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

10 Introduction

11 The purpose of this document is to communicate the quality delivery and other general

requirements that CTRM AC expects from all of its suppliers This document details the

facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed

It will also be used as a standard for the development of existing relationships between

CTRM AC and its current approved supplier This document is not intended to replace any

agreements or specifications but serves as the minimum requirement upon which other

requirements and expectations are built

12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the

requirements of this SQR 001

13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM

ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements

14 Supplier shall comply by performing a documented gap analysis for each new revision of

SQR 001 and ensure gap closure within 60 days from the document publication date unless

otherwise notified by CTRM AC Request for any deviation shall be documented and

submitted to sqactrmcommy Only the SQA Head of Department may authorize any

deviations to the requirements included herein

15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section

20 Quality Management Systems (AS9100 Clause 843)

21 Suppliers shall maintain a Quality Management System suitable to the products and

services provided to CTRM AC QMS shall be certified by an IAQG accredited certification

body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows

Manufacturer AS9100

Stockist Distributor AS9120

Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation

Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403

22 Supplier will be required to provide objective evidence that demonstrates compliance with

the applicable QMS and SQR 001

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 8 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management

and controls of their processes that satisfies CTRM ACrsquos minimum requirements

24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special

processes recognized by CTRM AC the supplier or subtier shall gain and maintain the

PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)

31 In addition to the requirements contained in this document the following specific

requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel

32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein

33 These requirements must be flowed down and communicated to any sub-tier supplier in

the supply chain

40 Communication Interaction (AS9100 Clause 843)

The supplier shall appoint personnel with organizational authority as a principle to resolve any

issues related to supply chain Names and positions of these personnel of contacts shall be

communicated to CTRM AClsquos Buyer

50 Right of Access (AS9100 Clause 843)

Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented

information at any level of the supply chain

60 Approved Supplier List

CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers

must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers

are required to furnish CTRM AC with updated documents when necessary including current QMS

certification and customerrsquos approval (eg Airbus Spirit UTAS etc)

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 9 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

70 Compliance to Contractual Requirements

71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)

products and services

methods processes and equipment

the release of products and services

72 The supplier shall adhere to comply with all contract (eg engineering drawing

specification SQR 001 SoW purchase order) requirements The supplier shall review

CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge

acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days

73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the

requirements Any discrepancies or queries shall be resolved before the order or contract

is accepted Amendments to orders or contracts shall be formally reviewed Records of

contract review shall be maintained and documented

74 Supplier shall only accept agreements and instruction in writing (eg PO drawing

specification) Verbal agreementsinstruction and email are not acceptable as approval and

authorization

75 When the supplier uses sub-tier sources to perform work on products andor services for

CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and

quality requirements contained in CTRM ACrsquos contract

80 Language

The supplier shall ensure all written and oral communication must be in English as well as

supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the

item in a readable condition Any other methods of correction is not acceptable

90 Code of Conduct

The supplier must comply with all national and other applicable laws and regulations relating to the

respective country of operation This includes ensuring that business transactions with CTRM AC

are fully reported recorded ensuring that their employees are aware and properly trained to comply

with the requirements CTRM AC expects its suppliers to make proper provision for the health

safety and welfare of its people visitors contractors customers and those in the community who

may be affected by their activities

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 10 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

100 Protection of Proprietary Information

Any information received by the supplier from CTRM AC must be kept confidential and never be

disclosed to any third party without the prior written consent of CTRM AC The proprietary

information can include but is not restricted to all versions of electronic data drawings and

documentation tooling and materials The supplier shall not under any circumstances make a

direct approach to CTRM ACrsquos customers in relation to agreed business dealings

110 Digital Product Definition (DPD) Model Based Product Definition (MBD)

111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP

server Data will be dispatched together with Engineering Dispatch Note (EDN) for the

receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the

sender as mentioned within the EDN form

112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for

Suppliers and flow down the requirements of applicable document to their subtier when

data sets and data set derivatives are used based on workpackage reward by CTRM AC

Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of

data for production

113 The supplier shall develop and maintain comprehensive documented DPD MBD

processes andor procedures that assure integrity of the product engineering andor tooling

and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process

improvement

114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

120 Notification of Company Changes (AS9100 Clause 843)

121 The supplier shall notify CTRM AC a written statement of any changes to processes

products or services that would affect the product andor service supplied including

change in top management ownership company name manufacturing facility location

quality approvals changes in product andor process changes of subtiers and etc

122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification

registration suspension expiration accreditation status or major audit findings) within

48 hours of receiving notification of the change or finding Written notification shall be

submitted to sqactrmcommy and to the appropriate buyer

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 11 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

123 Any changes as per Appendix B Supplier Notification Changes Process may require

CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior

communication agreement from CTRM AC

The changes must be preceded by a completed Form 479 with details of affected CTRM

AC part numbers and submitted to sqactrmcommy

130 Environmental Health amp Safety (EHS) Compliance

131 The supplier shall comply with the Health and Safety Policy (accordance with

OHSAS18001 or ISO 45001) and implement an Environmental Management System

(EMS) based on ISO 14001 or any other similar standard to manage the environmental

issues related to its activities

132 The Supplier shall be responsible for and comply with all importer obligations and

requirements (European or other) applicable in connection with substances contained in

the product to be delivered to CTRM AC

133 Products or parts supplied shall not contain any product material or substance prohibited

by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM

AC is informed of presence in the product of substances to ensure a high level of protection

of human health and the environment from chemical substances

140 Conflict Mineral

Supplier shall provide CTRM AC with a written certification in the case of the presence of any

ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and

the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform

and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-

Frank Wall Street Reform and Consumer Protection Act are

Coltan for tantalum

Cassiterite for tin

Wolframite for tungsten

Gold

Any other derivatives or any other mineral or its derivatives determined by the Secretary of State

to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers

are recommended to include a statement of compliance on Certificates of Conformance delivered

to CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 12 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

150 Documented Information Retention and Disposition (AS9100 Clause 843)

151 The supplier shall retain all quality records in hard copy film media or electronic data for a

minimum of ten (10) years after purchase order completion Quality records include but

are not limited to First Article Reports Work Orders Inspection Criteria Test and

Inspection Results Nonconforming Material Documentation and Certifications

152 CTRM AC requires records to be retained in accordance with EN9130 or customer

requirements specified in APPENDIX C Document Retention and Storage Matrix

153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available

for all quality data andor approved design data In case of termination of contract or

bankruptcy between CTRM AC and the supplier the archives shall remain accessible to

CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC

154 At the expiration of the retention period the supplier shall obtain a written permission

authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in

accordance with CTRM ACrsquos disposition

155 Correction to documents shall be recorded dated and traceable to the originator making

the changes All amendments shall be made by a striking through the original text using

black permanent ink in such a way as to leave the original text legible A stamp signature

and date shall be placed adjacent to that amendment

160 Obsolescence Notification

The supplier shall be responsible for managing obsolescence over the entire period of the contract

and notwithstanding any obsolescence issues or problems the supplier remains responsible for

complying all performance and other requirements of the contract The supplier shall inform CTRM

AC of all the items that will become obsolete within the next twelve months The notification must

be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the

appropriate buyer The notification shall include

CTRM AC part number

Part No Details

Reason for part discontinuation

Last time buy date

Last ship date

EquivalentAlternate material if available

Stability of ongoing supply based on minimum two (2) years future supply is required

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 13 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

170 Calibration and Test Certification Requirement

171 Where calibration and test certification are issued by supplier or their subtier information

shall include the following as a minimum

Name of Calibration Testing Organisation

Certificate Serial Number

Date of calibration Testing

Description of the equipment

Equipment identification number

Result of calibration Testing

MasterStandard used

172 Calibration Testing certificate shall clearly state measurements traceability to National or

International standard and shall be signed by the supplierrsquos responsible person

180 Distributor Requirement

181 Supplier shall ensure

only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)

supplied only from EN9120 certified distributors

authorized distributor by the Original Equipment Manufacturer (OEM)

where intermediary distributor are involved shall clearly traceable and identified

Customerrsquos Approved Source

182 Distributor is not authorized to altermodify the products in any ways With each shipment

the distributor shall send its own certificate of conformance (C of C) additional to

manufacturerrsquos C of C

183 Distributor will be responsible for the quality of all products purchased from the

manufacturers and must define the necessary actions to be taken when dealing with the

manufacturers that do not comply with the requirements The distributor shall also prevent

the purchase of counterfeitsuspect unapproved product

190 Manufacturer of Standard Parts

Manufacturer of parts for which the design manufacturing inspection data and marking

requirements necessary to demonstrate conformity of the part are in the public domain and

published or established as part of officially recognized standards (eg AS MS MIL and NAS)

The parts are delivered with at least a C of C unless contractually stipulated otherwise

Furthermore the documentation shall be delivered according to the standard for the component

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 14 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

200 Quality Assurance Plan (QAP)

This clause is applicable to the subcontracted productsservices

For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)

this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes

of the quality management system and the resources to be applied to comply with requirements

applicable to the workpackage and contract Any deviations from these requirements shall be

reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC

Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all

items to be supplied (including part numbers and description)

210 Counterfeit Part

211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)

212 Supplier and all members in their supply chain including distributors shall comply with the

requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic

Component where applicable Suppliers shall purchase material directly from original

equipment manufacturers (OEM) original component manufacturers (OCM) or their

authorized distributors

213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier

shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if

supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure

timely notification to CTRM ACrsquos customer

214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any

testing or validation necessitated by the installation of authentic parts after counterfeit parts

have been replaced The supplier bears responsibility for procuring authentic parts or items

from its subcontractors and shall ensure that such subcontractors comply with these

requirements

220 Control of Subtier Suppliers

221 The supplier shall be responsible for the quality of all products purchased from suppliers

including customer-designated sources The supplier shall effectively evaluate select

monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including

distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC

upon request List shall include at minimum

Name of Supplier

Address

3rd party Approval (Customer CB )

Part Description Specification Special Process amp NADCAP

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 15 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause

843)

223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its

customer reserve the right of entry to subtierrsquos facilities

224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure

requirements contained in this SQR 001 are met Subtier control can include

Ensure supplierrsquos subtier accreditation certificates are current including NADCAP

Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications

Inspection and periodic audit at the subtierrsquos premises

Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation

225 Design responsible supplier shall have a comprehensive special process management

program in place for the special processes The program shall include maintaining a list of

qualified special process suppliers along with their NADCAP approval status If special

process suppliers do not hold NADCAP certification design responsible supplier shall

maintain an appropriate oversight of internal and supplier processes including but not

limited to onsite special process audits periodic testing of product and other means to

validate product integrity

Note Design Responsible Supplier supplier of products defined by a designdrawing

proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements

230 Delegation of Product Verification

231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement

for delegation shall be defined and maintain the delegation list Delegation verification

activity is a process whereby a supplier has been delegated the authority to act on behalf

of the delegating organization to verify and release productsservices Supplier shall notify

CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or

AS13001 where appropriate

232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)

Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify

and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

240 Verification and Validation on Purchased Products

241 Suppliers shall comply control perform and document all applicable test inspection and

verification activities (including production process verification) required to deliver

conforming product (AS9100 Clause 843)

242 For raw material acceptance test report shall 100 checked against applicable

specification Supplier shall ensure raw material is procured to the latest revision unless

requested by engineering

243 Supplier shall periodically validate test reports for raw material accepted on the basis of

test reports That validation shall be accomplished by supplier or other independent party

through periodic scheduled tests of the raw material samples Supplier shall retain test

reports provided by the raw material supplier as well as suppliers validation test results

as quality records traceable to the conformance of goods

250 Test Specimens Requirement (AS9100 Clause 843)

The supplier is required to provide test specimens for design approval inspectionverification

investigation or auditing upon request by CTRM AC

260 Validation and Control of Special Processes

The supplier is required to validate and control all special processes and shall maintain evidence

that supports the ability of the processes to achieve the specified results Validation includes but is

not limited to defined process criteria approved and trained personnel approved equipment

specific methods or procedures specified by the design authority retention of records test reports

and re-validation plans CTRM AC reserves the right to verify or validate by the special processes

that are used on CTRM ACrsquos parts or products

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)

271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply

to ISO 10012 or ISO 17025 or ANSINCSLZ5403

272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the

supplier is aware where IMampTE which have been used for final acceptance are found to be

out of calibration by an amount greater than 25 of the product tolerance when product

tolerance is known or when measured error of the measuring equipment is greater than

two times the calibration tolerance when product tolerance is not known

273 These conditions require documented review of impact on quality and notification to CTRM

AC if it is suspected that shipped part may have been accepted by the suspect IMampTE

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

280 First Article Inspection Report (FAI)

281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new

part representative of the first production run to verify that all dimensions futures and

product attributes comply with the specified requirements

282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI

by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC

However the documents shall be made available to CTRM AC upon request

283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers

Supplier shall be responsible of the review and approval of subtierrsquos FAIR

284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite

at the supplier premises FAI does not apply to standard catalogue hardware parts and raw

materials

290 Engineering Query Notes EQN

The supplier shall use Form 045 for any design queries that the supplier may encounter The

supplier shall register and track each EQN issued and replied

300 Change Note CN

In the event there is modification required to the design process or etc CTRM AC will notify

supplier using Form 191 in order for the supplier to review the changes and its impact

310 Stop Note

If for any reason CTRM AC requires the supplier to cease working on a particular part or operation

Form 138 will be issued

320 Design and Development Control (AS9100 Clause 843)

When design responsible the supplier shall have design and development procedure that defines

a process for identifying recording verifying validating and approving design changes The review

of design and development changes includes an evaluation of the effect of the changes on

constituent parts and delivered product Records are maintained to show the results of the review

and any necessary actions identified during the review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)

For in-process and final inspection the supplier shall perform 100 inspection for all

characteristics unless reduced inspection through statistical techniques has been approved in

writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control

(SPC) techniques the supplier

Shall submit a written inspection sampling procedure for approval Written Inspection

Procedure shall include adequate description of the sampling plans frequencies

acceptance levels etc Written instructions must also contain provisions for tightened and

reduced sampling plans based on inspection results

Shall be in compliance with the requirements of AS 13002 or internationally recognized

Standard

340 Training and Staff Competencies (AS9100 Clause 843)

341 The supplier shall itrsquos ensure employees competence including any required qualifications

342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment

are performed by skilled and trained staff including temporary staff and contract staff

343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and

experienced to deliver the assigned work and shall maintain associated competencies A

cross reference list of critical skills by product or activity shall be implemented and updated

344 Final test inspection and release shall be carried out by operators authorized by the

supplierrsquos quality department

345 If special processes are carried out (NDT tests Welding Painting) operators shall be

certified qualified in accordance with requirements established on drawings specifications

and contract or purchase order These provisions also apply to sub-tier suppliers

346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)

Their contribution to product or service conformity

Their contribution to product safety

The importance of ethical behavior

347 Eye Test is applicable to personnel conducting product verification inspection that require

visual acuity

350 Shelf-Life Control

351 With each delivery of materials or products that have a limited or specified shelf life the

supplier shall provide data that shows the manufacture date expiration date or shelf life

lot or batch number applicable special handling and storage requirements The supplier

shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life

remaining upon received at CTRM AC unless authorized by CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

352 The supplier shall identify the material and the Certificate of Conformance with the date of

expiration including out-times requirements (if applicable) Dates on certification should be

in the format of DDMMYYYY or format the month spelled out for example January 01

2018

360 Packaging

361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they

deliver in good condition optimal protection and free from damage ndash commensurate with

the mode of transport air land and sea Packaging of the productsparts shall be

accomplished in such a manner as to prevent physical damage to or degradation of the

packed products during delivery to the shipping destination It shall be the prerogative of

CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection

362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data

Sheet (SDS) developed in accordance with the requirements of the Occupational Safety

and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every

delivery of the hazardous chemical to CTRM AC Packaging and label must be in

compliance with the GHS (Globally Harmonized System of Classification and Labelling of

Chemicals)

370 Foreign Object Damage Debris (FOD)

The supplier shall document and implement a program for the prevention detection and removal

of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier

shall establish FOD prevention program and flow down the requirements of applicable document

to their subtier

380 Delivery

381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the

purchase order on or no earlier than three (3) business days before the delivery date

specified In the event of early delivery CTRM AC may at its discretion either to accept

delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the

contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of

+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be

allowed by CTRM AC

382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)

supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately

on the reason for the delay and provide a recovery schedule

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date

390 Release Documents

391 Release documentation shall be furnished with each shipment according to the following

list

Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)

Inspection records eg Dimensional Report if required

Material Test Reports (Raw Material example chemical prepreg core)

Concession if applicable and accepted by CTRM AC

Material Safety Data Sheet (MSDS) if applicable

Job Card if required

FAI Report if required

392 Delivery documents shall be written in English

393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain

the following as a minimum where applicable

Supplier C of C unique number

CTRM ACrsquos purchase order Manufacturerrsquos name amp address

Part number description seriallot batch number quantity

Drawing specification with revision number

Date of manufacture expiration (if applicable)

Signature of authorized representative and date (signature electronic signature stamp etc)

Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications

394 Supplier shall maintain a list of authorized signatures for the product release with

Name

Function

Signature (may be replaced by stamp)

A list of authorized signatures shall be provided to CTRM AC annually or upon request

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

400 Monitoring Temperature and Humidity Control Material

401 Supplier shall ensure all temperature recorders are in good working condition throughout

the delivery to CTRM AC The temperature recorders shall be used to check the

temperature during transportation including intermediate transports and storages

402 For air freight shipments supplier is responsible to ensure the temperature setting on

freezer container is at -24degC before release to forwarder In order to maintain temperature

throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier

must not put the temperature recorder nearby the dry ice to ensure temperature recorder

will capture materialrsquos reading instead of dry ice

403 Supplier shall pack load and count the temperature recorder before pick up by the

appointed forwarder to ensure quantity shipped as per requirements Temperature

recorder quantity per container required is minimum 2 and maximum is 4

410 Concession

No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by

CTRM AC supplier have to ensure only completed application with sufficient data and correct

format submitted otherwise CTRM AC will not entertain the concession and return back for

amendment or total rejection

420 Direct Shipment Requirement

This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct

shipment unless approval granted by CTRM AC The supplier shall

Direct ship the article

Comply any special customer requirements that are accepted by CTRM AC

Maintain evidence of direct shipment authorization granted by CTRM AC

Maintain evidence of direct shipments made on behalf of CTRM AC

Provide with the shipment a signed direct ship declaration

Provide with the shipment a signedstamped statement of conformance (C of C) certifying

that the article conforms to approved data

Provide with the shipment traceability to CTRM ACrsquos customer purchase request

TOTAL QUANTITY OF ROLLS

PER CONTAINER

QUANTITY OF TEMPERATURE

RECORDER REQUIRED

1-9 2

More than 10 4

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

430 Transfer of Work

431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written

approval from CTRM AC including changing route after FAI When transfer approval is

granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer

is utilized The supplier shall ensure that sub-contractors are evaluated and selected on

their ability to comply with the specified requirements A list of approved subcontractorssub

tiers shall be maintained

432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos

supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall

notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer

433 An action plan shall be defined and implemented by the supplier This plan shall address

at least the following activities

Identification of key competencies

Risk analysis

Transfer plan

Validation

Delivery continuity

Safety inventory

434 The supplier is responsible for the quality of product delivered by their sub-contractors and

shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance

that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its

subcontractorssub tiers that may have impact on the product

440 Last Article Inspection (LAI)

In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)

upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC

450 Control of Non ndash Conforming Product

451 The supplier shall notify CTRM AC of nonconforming processes products or services and

obtain CTRM AC approval for disposition (AS9100 Clause 843)

452 The supplier shall ensure that products which do not conform to product requirement are

identified and controlled to prevent its unintended use or delivery The controls and related

responsibilities and authorities for dealing with non-conforming product shall be defined in

a documented procedure including recall method Nonconforming products that are

received by CTRM AC will be processed using the nonconforming procedure In addition

nonconforming products may be returned to the supplier at supplierrsquos expense

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE)

461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to

exist or suspected to exist on the product already delivered to CTRM AC that may affect

the reliability or safety

462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and

the appropriate buyer

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)

471 Form 297 will be issued to the supplier as a result of but not limited to documentation

issue lateearly delivery communication shortage and defect Form 004 will be issued to

suppliers on any quality discrepancies encountered during Incoming Quality Inspection

Suppliers are responsible to note for replacementreworkedGDR part in their C of C

Invoice etc (where applicable)

472 Containment action shall be completed and submitted to CTRM AC within 24 hours The

supplier is required to respond to the GDRSDR within seven (7) working days indicating

their agreement to the recommended disposition and corrective action to be taken

473 If supplier requires parts to be return the supplier shall provide Courier Account Number

and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort

to immediately expedite the delivery for replacement upon rework completion

474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5

working days Supplier shall make every effort to immediately expedite the delivery for

replacement of new part ahead from normal lead time

475 If you fail to provide authorization on parts disposition between 48 hours at normal

circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM

AC then will issue a debit note to you which shall be deducted from the next payment to

avoid defect part held in CTRM AC without disposition

476 Should there in any circumstances that required parts to be rework to avoid line stop and

protect end customer interest CTRM AC shall proceed the rework internally or externally

and issue a debit note to you which shall be deducted from the next payment

477 Supplier shall have documented process in place that 100 inspection to be performed on

the deviated characteristic for the minimum next three (3) shipments after implementation

of the corrective action to ensure detected non-conformance has been eliminated CTRM

AC reserves the right to review the verification record at the supplierrsquos site or have the data

submitted to CTRM AC for review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

480 Supplier Corrective Action Report (SCAR)

The SCAR process shall be initiated whenever a condition warrants an investigation to determine

if corrective or preventive action is required by the supplier Corrective or preventive actions

requests shall be documented using Form 329 and processed electronically or via hard copy in

accordance with this document

The supplier shall document all actions to rectify the nonconformity including utilizing 8D or

AS13000 methodology upon request

490 Verification and Validation Activities (AS9100 Clause 843)

CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These

activities may include but not limited to

Inspection and audit at supplierrsquos premises

Witness verify FAI Part

Supplier conformity to requirements specified in this document

Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment

Conformity of product or processes to specified requirements

Implementation of any corrective action required

inspection of products or verification of services

Validation includes but not limited to define process criteria approved and trained

personnel approved equipment specific methods or procedure test reports etc

500 Continual Improvement (CI)

The Supplier shall define deploy and maintain during the life of the Contract a process to perform

risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in

accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC

upon request

The supplier shall have a Control Plan that takes into account the output from the FMEA and defines

all methods used for process monitoring and control of special process characteristics

The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP

(Supply Chain and Quality Improvement Programmer) or any other tools

When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning

and Production Part Approval Process) in accordance with EN9145

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)

511 The supplier shall comply with all special requirements critical items or key characteristics

512 The supplier shall establish implement and maintain appropriate methods to control critical

items including process controls andor inspections where key characteristics have been

identified in the engineering documentation The supplier shall formalize and record actions

implemented in order to reduce mitigate or monitor critical risk On request these actions

should be reviewed with CTRM AC The supplier shall manage its Product Key

Characteristics and process Key Characteristics (if any) in line with EN9103

Note Critical Risk is defined as a process having significant effect on quality product and

delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used

to identify Key Process Characteristics

520 NADCAP Certification

When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain

NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan

530 Contingency Plans

Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain

continuity of quality product delivery in the event of an emergency These plans are to be made

available upon request by CTRM AC

Emergencies may include but not limited to natural or human disasters utility interruptions labor

shortages raw material or sub-component shortages cyber-attacks key tooling or equipment

failures and field returns Contingency plans shall consider communication methods and contacts

necessary to facilitate a timeliness exchange between the supplier and CTRM AC

540 Supplier Performance Rating

Details and explanation on the Supplier Performance Rating please refer to the attachment

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

21 ndash 25

31 ndash 33

40

50

60

71 ndash 75

80

90

100

110 ndash 114 NA NA NA NA

121 ndash 123

131 ndash 133 NA

140 NA

150 ndash 155

160 NA

171 ndash 172

181

182 ndash 183 NA NA NA NA

190 NA NA NA

200 NA NA NA

211 ndash 214 NA

221 - 223

224 NA

225 NA NA NA NA

227 NA NA NA NA

231 ndash 232 NA NA NA

241 ndash 243 NA

250

260 NA

270

281 ndash 284 NA NA

310 NA NA

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

320 NA NA

330 NA

341 ndash 347

351 ndash 352 NA

361 - 362

370

381 ndash 383

391 ndash 394

401 ndash 403 NA NA NA

410 NA NA

420 NA

430 ndash 434 NA

440 NA NA

451 ndash 452

46 1 ndash 462

471 ndash 473

480

490

500

511- 513

520

530

Remark - Supplier shall comply

NA - Not Applicable

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

APPENDIX B Supplier Notification Changes

The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order

This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Manufacturing Plant Environmental

Conditions

Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products

Yes

Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity

Yes

Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)

No

Manufacturing Processes Equipment

amp Tooling

Change of production line layouts Example physically moving a packaging machine

No

Shift changes No

Maintenance of work standards Preventive Maintenance No

Change of production method Yes

Adding deleting changing to from automated manufacturing processes

Yes

Addition modification repair transfer or jigs tools or fixtures Yes

Changes to processing conditions or methods Yes

Lapse in production for two years or more Yes

Adding new equipment that will be used to manufacture CTRM ACrsquos product

Yes

Materials Supply Base

Change or addition of subtier supplier for critical material controlled and special process

Yes

Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing

Yes

Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year

Yes

Inspection Calibrated Devices

Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios

No

Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes

Yes

Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment

Yes

Packaging Changes to packaging No

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Warehouse conditions

Physical location change of warehouse storage area Yes

Certification Approval Any certification andor customer approval that expired revoked or discontinue

Yes

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX C Document Retention and Storage Matrix

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

1 ADS

CASA-1033

Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)

All the documents and certification of the product

Shall be retain during the operational life of the product +3 years

FAI and Qualification Reports

CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration

2 Spirit US MAA1-10042-1

Shall be retained in accordance with customer and regulatory requirements

FAI and quality records of the product

3 Airbus A10010 amp A10010

Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration

4 Airbus Helicopters

ER070 16-01

Annex 6 is a guideline to identify the records to be retained archived and for which duration

5 GKN DE QSV0034

Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years

All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)

6 COLLINS AEROSPACE

ASQR-01

As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts

Retention periods for retained documented information needed to provide evidence of conformance

7 KAL SQAR-BQF-002

Min 11 years from the end of contract

Quality records traceable to the conformance of product part numbers

11 years past final delivery of the last product

FAI Records Note Any disposal of records shall notify KAL

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

8 SPIRIT SUBANG

SAA-ALL-QU-SC-ALL-

011

Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130

All quality records

Applicable to Boeing Program Min 10 years from the date of shipment

Quality Assurance Record

10 years from manufacturing date of the last parts produced Process

Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal

9 SPIRIT EUROPE

AERO-ALL-QU-SC-ALL-

125

10 years after final payment Financial Quality amp Production Data

10 years past final delivery of the last Product covered by FAI

First Article Inspection Report (FAI)

The life of the aircraft plus six (6) years

Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER QUALITY REQUIREMENTS

AP2190 -

General Requirements for Aerostructure

amp Material Suppliers - Amendment of

Issue C

Airbus Supplier Requirements (ASR)

A1500 - General

A1502 - Plan and Manage

A1503 - Design and Develope

A1504 - Make

A1505 - Buy

A1506 - Deliver

A1506 - Customer Support

Copy is available at

httpsw3airbuscomCRSGN60Procure

menteSitesASRhtmlindexhtml

CASA 1033 - Quality Requirements For

Suppliers

CASA 1033-01 - Specific A-2

Requirements for Subcontractors

Requirement Level A-2 of EADS-Casa

EP 06-12 -GFRS - General Requirements

for Suppliers

ER 070 06-01 - GFRS - General

Requirements for Suppliers Quality

Assurance General Requirements

AERO-ALL-QU-SC-ALL-125

SPIRIT Aerosystems Limited Quality

Requirements for Suppliers

MAA1-10042 ndash1 Supplier Quality

Assurance Manual (Spirit US)

SAA-ALL-QU-SC-ALL-011 Quality

Requirements for Suppliers

SQA01 - Quality Requirements for

Suppliers

Copy is available at

httpswwwgkncowescoukstoreaspf=

generalQUALITY

Quality Contract Clauses available on

the GKN Data Store web site

wwwgkncowescouk under Quality

Documents

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Copy is available at

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

or

httpmaterielgoodrichcom

QRS 000 - Quality Requirements for

Suppliers

REQUIREMENT TO GAIN amp MAINTAINED

ISO 14001 - ENVIRONMENTAL MANAGEMENT

STANDARD

OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY

STANDARD

ISO 14001 - Environmental Management

Systems

or similar standard

ISO 14001 - Environmental Management

Systems

Recommended

ISO 14001 - Environmental Management

Systems

OHSAS18001 - Occupational Health

and Safety System

ISO 14001 - Environmental Management

Systems

NOTIFICATION OF ESCAPE (NOE)

Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day

Whithin 24 hours by

ASQR-01 Form 6 Immediately without delay

CHANGES OF QMS (Including NADCAP)

Supplier shall notify Immediately in writing notification Immediately Immediately

Within 48 hours of

receiving notification of the change or

finding

Within 7 days

TRANSFER OF WORK (SOURCE CHANGE)

Supplier shall notify customer in writing and transition shall

be made after formal written approval from customer

All transfer of work packages shall be in

accordance with AP5176

Transfer of Work according to ER070 06-

37

6 month in advance

SPECIAL PROCESS

Subcontracting supplier including Special Process shall use

customer and end customer approved source

Special Process shall gain and maintain PRI NADCAP and

CustomerEnd Customer Approved

For Boeing Package supplier shall review

Special Process Requirements periodically

for D1-4426

For Airbus Package AP5270 amp

ME0721033

Following Special process shall be

NADCAP accredited

- Chemical Processing

- Coatings

- Heat Treating

- Materials Testing Lab

- Nonconventional

- Machining and Surface Enhancement

-NDT

-Welding

The Aerostructures Qualified Supplier

Document (QSD) lists processes that

require Aerostructures approval per RPS

1000-2 Controlled Processes and

Materials Nadcap accreditation is required

for all Nadcap covered processes per

ASQR-01

Suppliers or subcontractors may only

perform those controlled processes for

which the supplier is listed in the QSD Use

of QSD listed sources does not relieve the

suppliers responsibility for the quality of

purchased materials and services

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER S APPROVED SUPPLIER LIST LINK

APPROVED SPECIAL PROCESS LIST

Supplier Reference

httpswwwairbuscombe-an-airbus-

supplierhtml

CSPL - Certified Special Processes List

CSPL is the oficial source of certified

suppliersspecial processes couples

Available through portal COMPASS at

httpscompasscasaeadsnetirjportal

Certified special

processes list (CSPL) will be regulated by

the specification CASA-1400 - Industrial

Qualification and Processes Certification

Airbus Helicopter Couple List

Provided directly by Spirit

Boeing Program

Approved Process Sources D1-4426

Airbus Program

httpswwwairbuscombe-an-airbus-

supplierhtml

Copy is Available at

GKN Aerospace Services Data Store -

Login

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

APPROVED SUPPLIER LIST

Special Process Suppliers

Provided directly by KAL

Boeing Approved Process Sources D1-

4426

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Qualified Supplier Document (QSD)

httpmaterielgoodrichcom

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

Provided directly by SONACA

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Airbus Defence amp Space SAU

Approved Suppliers Catalog

METALLIC RAW MATERIAL REQUIREMENT

The supplier may only procure metallic raw

materials from a company or customer

approved stockist

APPROVED SUPPLIER LIST

GKN - Cowes Approved Material Mills

Available at

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

Refer SQA01 if metallic raw material is

unavailable from a GKN approved Material

Mill for alternate source

The supplier may only procure metallic raw

materials from approved list of Qualified

Distributor List (QDL)

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

RAW MATERIAL CERTIFICATION REQUIREMENT

Shall ensure that raw material is procured

to the latest revision of the specification

unless otherwise requested by the

Engineering definition

Raw material certification for material or

parts shall reflect the form and size of the

raw material as originally manufactured by

the raw material producer

Certification shall show clear traceability to

the manufacturer of the raw material

including ingot source all processing heat

treatment chemical processing and

inspections as required by applicable raw

material specification requirements

Where material is sourced via a number of

stockists then the traceability through all

stockist movement is required

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT

The supplier shall flow down the requirements of this

document to their subcontractors when Data Sets and Data

Set Derivatives are used

MAA1-10009-1 - Quality Assurance

Standard for Digital Product Definition at

Spirit Aerosystems Inc Suppliers

Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality

Requirements Aerostructures Addendum

COORDINATE MEASUREMENT SYSTEMS (CMS)

REQUIRED NADCAP MampI ACCREDIATATION

AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS

Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work

package that supplier are supplying

INFO Boeing Change from Mandate to Optional to

become NADCAP MampI due to lack participant Refer below

letter

Mandatory as per Supplier Nadcap

Accreditation March 2017

Document Related NADCAP can be found

at

httpswwwairbuscombe-an-airbus-

supplierhtml

Mandatory as per TEIMS-MM-171102-02

Nov 2017

Deadline MampI Accreditation is January

2019

MAA1-10009-1 - Quality Assurance

Standard for Digital Product

Definition at Spirit AeroSystems Inc

Suppliers

CUSTOMER QPL

Supplier Reference

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Suppliers must use subcontractors for

controlled processors that are in the QSD

Nadcap accreditation is required for all

controlled processes where applicable

QUALITY ASSURANCE PLAN

Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005

PURCHASE ORDER (PO) ENDORSEMENT

INFORMATION BY SUPPLIER TO SUBCONTRACTORS

Supplier shall

Specific requirement for Shelf life Products

(ldquopre-pregsrdquo and film adhesives)

Each batch of cooled materials will be

monitored checked by appropriated

thermo recorders from the place of

material manufacturing to the final

destination of use of the product including

intermediate transports and storages This

requirement is mandatory

Supplier will systematically specify above

thermo recorders range in their PO and

analyse the records according to the

storage specifications and product

associated standards of each material

Applicable To Suppliers To

Subcontractors

This Order Is In Furtherance Of A

(Annotate Customer Appropriately EG

Airbus Boeing Etc) Order Through Spirit

Aerosystems (Europe) Limited And Is

Subject To The Quality Requirements Of

Both Parties

Applicable to KAL Boeing Program

Supplier shall assure that D1-4426

Appendix D Requirement are specified on

their PO when supplier has subcontractor

for special process or product including

Special process

Applicable to POs issued for Member-

designed products

Pos issued for Member Designed

Products shall include the statement For

UTAS End Use

FAI

M20228 - First Article Inspection for

Suppliers

AS9102 - Aerospace First Article

Inspection Requirement

CASA 1073 - First Article Inspection

AS9102 - Aerospace First Article

Inspection Requirement

ER070 06-11 - Acceptance of the First

Production Article of a procured item

AS9102 - Aerospace First Article

Inspection Requirement

MAA1-10042-2- First Article Inspection

Form Completion

PRO 3331 - First Article Inspection -

Malaysia

AS9102 - Aerospace First Article

Inspection Requirement

SQA01 - Quality Requirements for

Suppliers

GKN FAIR Guidelines for suppliers

SQA01 Guidance Material FAI Review

AS9102 - Aerospace First Article

Inspection Requirement

Available at

wwwgkncowescouk

ASGSQR-001 - First Article Inspection

Requiremets

AS9102 - Aerospace First Article

Inspection Requirement

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Available at

httpmaterielgoodrichcom

In Addition to the AS9102 FAI Must Also

Be Performed When A Purchase Order

Change Affects The Part Including

Configuration Control Sheet Changes

The Distributor is required to flow down all

UTAS FAI requirements to the

manufacturer If the manufacturer

completed the FAI to the ASGUTAS

engineering documents and part number

the distributor can use this to fulfill the FAI

requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

FOD

Supplier shall havecomply to

In accordance with suppliers Foreign

Object Prevention Requirement

CASA-1451-50-FT - FOD Prevention

Program

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defences Organizations

APPENDIX 4 SQAR-BQF-002

Requirement of FOD Prevention

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

To include cleanliness of manufacturing

processes and residual magnetism as

additional program elements

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

CONTROL OF COUNTERFEIT PART

Supplier shall prevent and mitigate the use counterfeit parts

in accordance with

As per ADS MEMOASEN9100

AS5553 for Electronics

AS5553 for electronic components

AS6174 for non-electronic product

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

AS5553 for electronic components

AS6174 for non-electronic product

SUPPLY CHAIN RISK MANAGEMENT

Shall implement accordance to

ARP9134 - Suppy Chain Risk

Management

ARP9134 - Suppy Chain Risk

Management

RELEASE DOCUMENTS (CoC)

When a supplier has been issued a Letter

of Authority from SpiritSPIRIT000 shall be

stated as the Customer ApprovalAuthority

and Referenced on the COC

S700 PARTS or 275 PARTS

S700 Or 275 Parts Are Not Industry

Standards Final Inspection amp Complete

FAIR Per AS9102 are required

Suppliers of Aerostructures Standard Parts

(S700) that require processing to RPS 1-

000-2 Controlled Processess and

materials must use sources listed in the

QSD for Controlled Processes

DISTRIBUTOR REQUIREMENT

Distributor Stockist Shall Ensure That All

Material Products (Defined As Materials

Semi-Finished ProductsStandard Parts

And Specified Parts) Delivered To The

Purchase Are

bullPurchased From Airbus Approved Sources

bullQualified By Airbus bullDefined In The Joint Contract With Airbus

AGS amp Material Distributors Shall Carry

Out Periodical Verification Of Fasteners amp

Materials Against The ManufacturerS

MechanicalChemical Test Certification

AGS Distributor Must Also Carry Out

Dimensional Checks On Supply Parts

All Distributors of Metals Electronics and

Hardware in the supply chain shall be on

the UTC QDL

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

EYE EXAMINATION

All employees engaged in inspection tasks

on the companys products shall have eye

sight assessments (not exceeding 2

yearly) in accordance with the relevant

nationalinternational standard in force at

the time

Supplier shall have a process for on-going

verification of visual acuity and color vision

for individuals performing product

inspection

LABORATORY APPROVAL LIST

Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal

DELEGATION OF PRODUCT VERIFICATION

Supplier shall notify customer and comply to

CASA-1114 - Procedure For The

Evaluation Of Airbus Defence amp Space

Subcontractors And The Delegation Of

Quality Inspection

AS9015 - Supplier Self Verification

Process Delegation Programs

AS9117 - Delegated Product Release

Verification

Applicable to Boeing Program

SAA-BOE-QU-GU-ALL-080

Delegated Supplier Source Inspection

AS9117 - Delegated Product Release

Verification

AS13001 - Supplier Self Release Training

Requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DESIGN RESPONSIBLE SUPPLIER

Supplier of products defined by a designdrawing proprietary

to that supplier and linked to a Customer part number

through the use of a Customer-referenced drawing andor

other purchase order requirements

Design Responsible Supplier shall have a

comprehensive special process

management program in place for the

special processes

-The program shall include maintaining a

list of qualified Special Process Suppliers

along with their Nadcap approval status

- If Special Process Suppliers do not hold

Nadcap certification Design Responsible

Supplier shall maintain appropriate

oversight of internal and supplier

processes including but not limited to

onsite special process audits periodic

testing of product and other means to

validate product integrity

MEASURING AND TEST EQUIPMENT (MampTE)

REQUIREMENT

CALIBRATION REQUIREMENTS

The supplier shall

ISO 17025CASA-1400-55-FT - Laboratories

ApprovalISO 10012 and EN9100

ISO 10012 ISO 17025 or ANSINCSL

Z5403

The Calibration interval analysis

methodology used to maintain the reliability

of MampTE shall meet a minimum 95

reliability for MampTE

in-tolerance at the end of their interval

schedule

Any out of tolerance MampTE condition

exceeding 25 of the product tolerance

when product tolerance is known or when

measured error of the MampTE is greater

than two times

the calibration tolerance when product

tolerance is not known

Supplier should select MampTE with an

accuracy ratio of 10 to 1 (product

tolerance to MampTE tolerance) however

accuracy ratios as low as 4 to 1 are

acceptable unless otherwise specified

Use of MampTE with accuracy ratios less

than 4 to 1 are not permitted unless a

detailed measurement uncertainty analysis

in accordance with ANSINCSL Z5403

indicates an uncertainty ratio of 15 to 1 or

better and the measurement process is

maintained under statistical quality control

VALIDATION OF RAW MATERIAL

Applicable to Boeing Package

Supplier shall comply to

ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)

Validation of Raw

Material Test Reports

RELEASE DOCUMENTS

Spirit Approval No SPIRIT000 shall be

stated on the supplier certificate of

conformance (CoC)

LIST OF SUBTIERS SUBCON

Suppliers will provide Spirit Supplier

Quality with a list of Tier suppliers used on

Spirit work packages

This list will be forwarded to Spirit

Procurement Quality Agent on an annual

basis (April each year)

Current List Of Subcontractors shall be

available upon request List shall Include

1 Name Of Subcontractors

2Address

33rd Party Certificate

4Email Tel Fax

5 Name Of Qa Manager

6 Part Descr amp Special Process List amp

Nadcap

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DOCUMENTED INFORMATION AND RETAINTION

REQUIREMENT

A10010 amp A10010 Appendix A for is a

guideline to identify the records to be

archived and for which duration

The minimum documentation conservation

period requirements are set out in

specifications CASA-1201 and CASA-

1033

All the documents and certification of the

product

Shall keep on file during the period

required by FAA EASA whichever is

greater (and at least 7 years)

FAI and Qualification Reports

Shall be retain during the operational life of

the product +3 years

ER070 16-01 Annex 6 is a guideline to

identify the records to be retained

archived and for which duration

All quality records shall be retained in

accordance with in accordance with DOA

requirements and EN9130

Applicable to Boeing Program Quality

Assurance Record

Min 10 years from the date of shipment

Records of special qualification of product

equipment facility or process

10 years from manufacturing date of the

last parts produced Process

Note At expiration of such period Spirit

reserves the right to request delivery of

such records

and shall be notified in writing prior to

disposal

SQA01 - Quality Requirements for

Suppliers

All contract related documentation

including (production plans heat treatment

charts inspection protocols including test

results and shipping documents)

Min 30 years and after the sale of the last

Aircraft of the A350 model for another 5

years

A10010 amp A10010 Appendix A

applicable for Airbus Package

All Quality records traceable to the

conformance of product part numbers

Min 11 years from the end of contract

FAI

11 years past final delivery of the last

product

Any disposal of records during at the

expiration shall notify KAL

Changes to documented information (eg

work instructions travelers routers test

reports

shipping documents) shall be recorded

dated and traceable to a qualified person

making

the change (eg name signature stamp

electronic signature) with a permanent

marking

method and the original information being

legible and retrievable after the change

Retained documented information needed

to provide evidence of conformance

Table 3 ASQR 01 RDI Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

30y - Manned Space Program Hardware

10y - All other parts

Table 4ASQR 01 Radiographs and

Images Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

10y - Serialized parts

2y - Non-serialized parts

In accordance with the

EN 9130 and

A10010 amp A10010 Appendix A for

Airbus Package

CONTROL OF NON CONFORMING

Supplier shall have a root cause and

corrective action process consistent with

the 8D methodology in AS13000

SAMPLING PLAN

Supplier shall perform 100 Inspection for in Process and

final unless formal Sampling Plan Sampling Inspection

required customer approval

Comply with the requirements of

ASQR-201 and AS13002

VISION REQUIREMENTS

AITM 6-3004

Airbus Test Method

For Inspection Processes

Visual Inspection

TOOLING REQUIREMENTS

Supplier comply to

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

CASA-1041 - Tooling Control

CASA-1033-51-FT - Subcontracted

Tooling Treatment and Control

E1 09 03D - Controlling Geometric

Interchangeability for Structural and

Mechanical Elements

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

STM-130010-23 - Tool Identification

STM-130010-32 - Generalized Tooling

Procedure

Q-06-005 - Supplier Tooling Control

Instruction

TM-10J - Supplier Tool Accountability

Requirements

RISK ASSESSMENT

Implement accordance to

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

When specified by Airbus Helicopters the

Supplier shall deploy APQP for each Major

change (design or process development)

of Build-to-Spec Build-to-Print and Design

amp Build products

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

APQP (Advance Product Quality Process)

will be used to ensure product risk control

PFMEA (Process Failure Mode amp Effects

Analysis) shall be used to structure the

mitigation for risk

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

CTRM

SUPPLIER RATING SYSTEM

Partnering For Excellence

Jan 2019ZerO Defect On time

Objective

Provide objective data for use in supplier management and

sourcing decisions

Promote and encourageimproved communication on

performance issues

Identification of continuousimprovement and cost savings

opportunities

Recognition of exceptional supplier performance

Key Notes

1CTRM continuously monitor supplierrsquos performance on a monthly basis

2

Where monthly performance for OTD is GREEN but

AMBER for QUALITY (or vice versa) the performance will

be AMBER Monthly performance will be based on the

lowest score

3Supplier Rating Card will be will be provided to the

supplier on a six-month time cycle or upon request

Performance Level

PerformanceEscape

(PPM)

On Time

DeliveryOverall Performance Level

RED gt 10 000 lt 90 Not Performing Supplier

AMBER lt= 10 000 gt= 90 Supplier Needs Improvement

GREEN lt= 5000 gt= 100 Performing Supplier

Measurement

2 MAIN CRITERIA

ESCAPE

(PPM) OTD

PPM1

Level Range

GREEN lt= 5000

AMBER lt= 10000

RED gt 10000

OTD2

bull Total Line Due 136

bull Total Line Open 36

bull Total Line Closed 100

OTD 100136 x 100

73

Example

No Item Description

1Missed delivery windows

(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe

2Incorrect shipping quantity

(Over Short)

Supplier supply over short quantity from

the ordering

3 Incorrect missing documentation

Incomplete documentation amp impact

to delivery activities (such as invoice

pick list etc)

OTD2

Level Range

GREEN =1000

AMBER gt= 900

RED lt 900

3 OTD3

Performance Rating Card

Performance Summary

R

A

G

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments

UNDERPERFORMED

PROGRESSING

PERFORMING

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments

bull Propose to do Fast Lane at IQC

bull Consider for Direct Shipment (if applicable)

bull Issue letter of recognition

Fast Lane Criteria

0 PPM amp 0 Escapes for the Last 12 Months

100 On-Time Delivery for the Last 12 Months

Notification RED Supplier

LetterCTRM SUPPLIER

From CC To CC

1st Letter HoD COO Manager CEO

2nd Letter HoDivGCEO

COOCEO

Customer

(CTRM

Accounts

Customer)

3rd Letter COO GCEO CEO

Customer

(CTRM

Accounts

Customer amp

Customers

quality)

4th Letter GCEO - Customer CEO

Escalation

Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue

Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6

consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue

Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party

Inspection CTRM Onsite Inspection No Future Quotation

Exit Criteria 6 Consecutive shipments without delays or quality issue

SUPPLIER

WATCH

LIST

SIP

SIP

EXTENSION

CEASE TERMINATE

Start

EndNotification Level Enter Criteria Consequences Exit Criteria

VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval

Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)

bull Clearly define the problem (s) target and improvement goal

Measurebull Establish a performance baseline for supplier

Analyzebull Identify and engage the supplier for in-depth root cause

analysis and corrective action

Improvebull Execute a corrective action plan (s)

bull Supplier Monthly Report

Controlbull Monitor results over time to ensure improvement

sustainability

Month Month Month Month Month

CTRM Expectation

We strive to receive materialsparts from our supplier with 0 PPM ZERO

DEFECT

Catch defect before shipping to CTRM andCTRMrsquos customer ZERO

ESCAPE

Ensure 100 On Time Delivery with complete

documentation and correct amount ordered OTD

QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy

Lets make it happenThank You

Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)

Company Name

Company Address

Name Quality Representative

Signature

Date

Note

Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request

Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy

COMPLIANCE MATRIX
SQR-001
Rev C
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required
SUPPLIER NAME COMPLETE BY
ADDRESS DATE
SQR 001 CLAUSE COMPLY NOT COMPLY NA PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE
20 QUALITY SYSTEM REQUIREMENTS
21
22
23
24
30 SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER
31
32
33
40 COMMUNICATION INTERACTION
50 RIGHT OF ACCESS
60 APPROVED SUPPLIER LIST
70 COMPLIANCE TO CONTRACTUAL REQUIREMENTS
71
72
73
74
75
80 LANGUAGE
90 CODE OF CONDUCT
100 PROTECTION OF PROPRIETARY INFORMATION
110 DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD)
111
112
113
114
120 NOTIFICATION OF COMPANY CHANGES
121
122
123
130 ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE
131
132
133
140 CONFLICT MINERAL
150 DOCUMENTED INFORMATION RETENTION AND DISPOSITION
151
152
153
154
155
160 OBSOLESCENCE NOTIFICATION
170 CALIBRATION AND TEST CERTIFICATION REQUIREMENT
171
172
180 DISTRIBUTOR REQUIREMENT
181
182
183
190 MANUFACTURER OF STANDARD PARTS
200 QUALITY ASSURANCE PLAN (QAP)
210 COUNTERFEIT PART
211
212
213
214
220 CONTROL OF SUBTIER SUPPLIERS
221
222
223
224
225
230 DELEGATION OF PRODUCT VERIFICATION
231
232
240 VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS
241
242
243
250 TEST SPECIMENS REQUIREMENT
260 VALIDATION AND CONTROL OF SPECIAL PROCESSES
270 INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE)
271
272
273
280 FIRST ARTICLE INSPECTION REPORT (FAI)
281
282
283
284
290 ENGINEERING QUERY NOTES EQN
300 CHANGE NOTE CN
310 STOP NOTE
320 DESIGN AND DEVELOPMENT CONTROL
330 STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE
340 TRAINING AND STAFF COMPETENCIES
341
342
343
344
345
346
347
350 SHELF-LIFE CONTROL
351
352
360 PACKAGING
361
362
370 FOREIGN OBJECT DAMAGEDEBRID (FOD)
380 DELIVERY
381
382
383
390 RELEASE DOCUMENTs
391
392
393
394
400 MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL
401
402
403
410 CONCESSION
420 DIRECT SHIPMENT REQUIREMENT
430 TRANSFER OF WORK
431
432
433
434
440 LAST ARTICLE INSPECTION (LAI)
450 CONTROL OF NON- CONFORMING PRODUCT
451
452
460 NOTIFICATION OF ESCAPE (NOE)
461
462 462
470 GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR)
471
472
473
474
475
476
477
480 SUPPLIER CORRECTIVE ACTION REPORT (SCAR)
490 VERIFICATION AND VALIDATION ACTIVITIES
500 CONTINUAL IMPROVEMENT
510 SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS
511
521
520 NADCAP CERTIFICATION
530 CONTIGENCY PLAN
540 SUPPLIER PERFORMANCE RATING
SUPPLIER REQUEST FOR CHANGE Request No
SECTION A TO BE COMPLETED BY SUPPLIER
PRODUCT IDENTIFICATION
Requestor Name Email
Supplier Name No Phone
Address Date
AFFECTED MATERIAL DETAILS
Part Number
Part Description
TYPE OF CHANGE
Plant Location Certification Approval
Process (manufacturing assembly inspectiontest tooling) Sub- Contractors Major Suppliers
Material Others
CHANGE DESCRIPTION
Detail description of proposed change
Temporary
Duration (in week)
Permanent
REASON FOR CHANGE
- Explain why change is being proposed
- Attached any supporting datareports that describe the change
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC
QUALIFICATION CAPABILITY PLAN
- Explain what will be done to ensure qualification capability is fullfilled
POINT OF EMBODIMENT PLANNING
Date the supplier is targeting to implement the change
(No impacted product to be ship to CTRM AC prior CTRM AC Approval)
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL
IMPACT OF THE CHANGE
Brief description of the impact
Cost
Prod Lead TimeSchedule
Others
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER
Request FAI Data Pack Process Flow
Change Update ERP System Gap Analysis
Certification Approval Update Quality Plan Procedure
Update CTRM AC ASL Other
REVIEW BY
DEPARTMENT NAME amp TITLE SIGNATURE amp DATE
QUALITY
ENGINEERING
PROGRAM
BUSINESS SUPPLY CHAIN
APPROVAL
Approved with above data and action required
Reject
Page 10: SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning and Production Part Approval Process AS9146 Foreign Object Damage (FOD) Prevention

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42 Supply Chain Department The CTRM AC Supply Chain Department shall be responsible to flow down these requirements to the suppliers through Purchase Order Statement Of Work (SOW) or contract if applicable

43 CTRM AC supplierssub-tier suppliers

The CTRM AC supplierssub-tier suppliers shall ensure all requirements addressed within this procedure are met fulfilled and implemented

50 PROCEDURES

51 General Requirements 511 The supplier supplier sub division and supplier sub-tiers shall develop and

maintain a comprehensive DPDMBD Quality Assurance Plan and procedures to assure integrity of product andor tooling The plan shall insure configuration is maintained throughout the supplierrsquos QMS from receipt of customer data through creation of derivatives to product acceptance and process improvement

512 This plan shall specifically address the processes and techniques unique to

all DPDMBD processes including the delivery of authority data to measurement users in design manufacturing and quality organizations for product acceptance and process control

513 The supplierrsquos documented process shall specify all departmental organizations responsible for performance of CADCAMCAI operations including organizations responsible for the delivery of Customer data or supplier derived data to sub-tier suppliers

514 It is recommended that supplier DPDMBD Quality Assurance Plans describe

a single consistent configuration management and QA process to meet all customer regulatory agency DPDMBD requirements This plan shall remain in effect throughout the life of the contract

515 Customer reserves the right to survey andor review the supplierrsquos DPDMBD

system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

516 Elements of the DPDMBD Quality Assurance Plan shall address but not be limited to the following elements in 51 through 512

517 Overall authority for the DPDMBD QA Plan shall be defined as a Quality

organization responsibility with procedures for change control and maintenance The authority and responsibility for each element of the DPDMBD QA Plan shall be defined and documented to assure consistent implementation The supplier shall notify their Customer Supplier Quality Rep within 30 calendar days of implementing changes to

a The documented DPD Processess

b CATIA synchronization

c CAD CAM CAI software additions updates or changes

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d Addition of new Coordinate Measurement System (CMS)

518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)

a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives

b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document

52 Configuration Management and Media Security

521 Configuration Management and Traceability - The supplier shall develop

and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current

authorized DPD datasets are available for use in production and inspection CADCAM Software

2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package

3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision

4 A documented process for change control and retention for all authority datasets and dataset derivatives

5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives

6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data

522 The supplier shall develop and maintain procedures for configuration

identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production

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523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -

Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters

524 Media Security - The supplier shall develop and maintain documented

procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for

a Secure storage and retention of customer provided DPD supplier

created DPD derivatives and digital product acceptance datasets

b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition

c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance

d Encryption protection for sendingreceiving of electronically transmitted data

e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance

f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection

g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc

525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for

all datasets and dataset derivatives (including graphicalgeometric

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electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier

2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets

53 Product Acceptance Software (PAS) Validation

531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference

applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA

2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems

3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates

4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware

532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records

533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will

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require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function

54 Coordinate Measurement Systems

541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for

fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS

542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56

543 The supplier must document inventory of all components used for CMS

measurements that affect the integrity of data collection

544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information

1 Purpose Scope - Overview or statement of specific equipment and its intended use

2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements

3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References

4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data

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5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence

6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey

7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports

8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence

9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)

10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings

11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract

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12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request

13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511

14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM

AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms

55 Internal Quality Audits

551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516

552 Results of all audits will be documented and maintained for review by an

authorized customer representative per contract requirements

56 Procurement Control

561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements

562 The supplier shall be responsible to the customer for the maintenance

change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable

563 Customer reserves the right to survey andor review the DPD quality

assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means

564 The supplier is fully responsible for and shall establish procedural controls to

assure CTRM AC DPD transferred (authority and derivatie) between their

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company divisions and all levels of sub-tier suppliers shall be in compliance with this document

565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained

566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance

57 Control of Measurement Equipment

571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)

58 Inspection Media

581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product

feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used

2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes

3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction

582 The supplier shall develop and maintain procedures to create inspection

media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that

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1 Show data sources independent of manufacturing flows

2 Inspection Media is created by qualified personnel

3 Media review process exist (checker checklist or peerteam review)

4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result

5 Coordinate system alignment datum features are defined

6 PartTool set up instructions

7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source

Note Derivative datasets will be stored and readily comparable to the authority source

8 When a supplier uses authority databases for inspection purposes any

data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required

9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes

10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process

583 Reduced Content Drawings - DPD datasets with reduced content

including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing

2 Features of the 3D model not defined by the 2D drawing

3 Fabrication amp manufacturing process specifications

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4 Flag notes parts list amp other specified requirements

5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos

584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval

585 Supplier created plotted media - Suppliers creating plots for product

acceptance must have documented processes These procedures shall include the following at a minimum

1 Plotter calibration- Follow OEM process for calibration and adjustment

and independent validation to NIST or equivalent

2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)

3 Verification of engineering definition Verification of developed flat pattern and plot verification features

4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches

5 Part number identification and revision ndash Traceability to Customer authority dataset

6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection

7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection

8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed

586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches

587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity

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Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use

588 Handling Storage - To maintain media accuracy and stability plots are required to store in

1 A container not less than 3 inches in diameter

2 In a non-condensing moisture and chemical free area

3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent

4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight

5 Do not folds crease or damage in anyway as this also effect the dimensional stability

589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process

59 Data Exchange Methods

591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B

592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry

tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective

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evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)

2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media

3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors

510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release

acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable

5102 The supplier shall ensure that when Tool Design responsibility is flowed

down to sub-tier suppliers the sub-tier supplier will be approved by the supplier

5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets

5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use

511 Training and Process Performer

5111 DPD Training ndash Suppliers shall define training requirements to assure

competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing

5112 The supplier shall ensure that QA personnel and other personnel utilizing

the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 19 of 21

5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)

512 Authority and Responsibility of Authorized Customer Quality Assurance

Representatives

5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation

5122 The Customer representative shall verify compliance and document the

supplierrsquos DPD capabilities

5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)

Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 20 of 21

70 AMENDMENT RECORDS

Issue Date Description Amendment

by

I 22 Aug

16

Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G

Sayeda Nafisah

H 23 Sep

2015

bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595

bull Add AS9102 as REFERENCES

Farina

Suhaila

G

18 Sep

2013

Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591

Farina Suhaila

F

23 May 2013

bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576

bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References

Farina Suhaila

E 18 Dec

2012

bull Add in details for sub tier control in clause 57

bull Add in DPD MBD approval for sub tier in Appendix 1

bull Add in KAL DPD SQAR in clause 60 References

Farina Suhaila

D 01 Dec

2011

bull Added lsquoTranslationrsquo in Definition

bull Revise 41 42 517 532 text

bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512

bull Delete 582 and 583 in its entirely and reformatted remaining numbers

bull Revised step formatting in para 5101 and added 5102 as new

bull Add D6-51991 in section 60

bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D

Ho Yick Hong

C 23 Sep

2010

Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111

Ho Yick Hong

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 21 of 21

APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)

FLOW CHART INPUT PIC

Requestor send DPD MBD checklist

with CAP 06-014 to supplier

Requestor send the complete form

to SQA

SQA and DPD team review DPD

MBD checklist

Supplier fill up DPD MBD checklist

with objective evidence and send

to requestor

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386

(DPD MBD Checklist)

CAP 06-014

(DPD For Suppliers)

CAP 08-002

Supplier Assessment

Approval amp Control

Requestor

Supplier

Requestor

Supplier

Supplier

Requestor

Requestor

SQA

SQA

CTRM AC rep

SQA

CTRM AC rep

SQA

Does supplier

required

DPD MBD

YES

NO

Evaluation

result

CONFORMING

NON CONFORMING

Supplier is not

approved for DPD

MBD

Proceed with supplier

approval process as

per procedure CAP

08-002

File Attachment
CAP06-014 Digital Product Definition (DPD) for Suppliers Issue Ipdf

SUPPLIER

DELEGATED

QUALITY

REPRESENTATIVE

PROGRAM

(DQRP)

REQUIREMENTQUALITY

WARNING

copyCTRM AC All Rights reserved Confidential and proprietary document This

document and all information contained herein is the sole property of CTRM AC

No intellectual property rights are granted by the delivery of thus document or the

disclosure of its content This document shall not be reproduced or disclosed to a

third party without the express written consent of CTRM AC This document and its

content shall not be used for any purpose other than that for which it is supplied

httpswwwctrmcommy

Zahirah Shaik Dawood Head of Department

Supplier Quality Assurance

Hisham MarjohanHead of Division

Supplier Management

Approved by

Revision Date Description of Changes

NC 23- April 18 Initial Release

10

PURPOSE

20

SCOPE

30

DEFINITIONSABBREVIATION

40

INTRODUCTION

50

RESPONSIBILITY

60

REQUIREMENTS

70

APPLICATION

80

TRAINING AND EVALUATION

90

TERMINATION

100

APPENDIX A GUIDELINE FOR DQR STAMP

APPENDIX B DQR EVALUATION CHECKLIST

contents

revisionhistory

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN

PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

This procedure defines the steps needed by

supplier to apply as Delegated Quality

Representative for CTRM AC

a) Introduction

b) Responsibilities

c) Requirements

d) Application

e) Training and Evaluation

f) Termination

10purpose

20scope

This procedure shall apply when

Head of Supplier Management

elects to delegate product release

verification by contractual flow

down to supplier to perform product

acceptance on behalf of CTRM AC

31 C of C Certificate of Conformance

32 DQR Delegated Quality

Representative

33 FAI First Article Inspection

34 PO Purchase Order

35 SQA Supplier Quality Assurance

36 SQR Supplier Quality Requirement

37 SM Supplier Management

38 Supplier Organization or person that

provides a product or service

30definition amp

abbreviation

41 Suppliers are eligible to appoint their own

employees as Delegated Quality Representative

(DQR) DQR has the privilege of accepting

parts on behalf of CTRM AC

42 DQRs have the delegated inspection authority to

assure productsmaterialservices meet all

engineering drawing specification and quality

requirements They have the responsibility to

implement and maintain quality controls which

will assure conformance to all CTRM AC product

and purchase order requirements DQR is not

applicable to any supplierrsquos subcontractors

40introduction

51 The DQR shall hold authority either to accept or reject

productsmaterials and services

52 The DQR will be held responsible and accountable for the quality of the

product and paperwork

53 The DQR will perform inspection adequate to assure compliance to

engineering and purchase order requirements

54 When a First Article Inspection (FAI) is required the DQR will audit the

FAI Report to assure that all requirements are met per AS9102 The

DQR shall indicate approval by applying their DQR stamp in the footer

section below Field 23 of FAI Form 1 If not approved the DQR shall

indicate the reason for disapproval Another first article on the next lot

of parts is performed until an acceptable part is produced

55 Perform inspection on CTRM AC specified characteristics per

requirements denoted in applicable sampling plans

56 Verify all test requirements are met prior to release of any part

57 Verify that only approved sub-tiers were used for special processes if

specified

58 Perform all inspection product releases within approved scope

59 Verify that the PO and engineering drawing revisions match the

revisions to which the product was manufactured

510 Verify that all PO requirements are met (quality notes customer

requirements etc)

511 The DQR stamp and date of acceptance will be affixed to all

accompanying documents with the delivered productsmaterials (Refer

Appendix A for Stamp Guideline)

512 The DQR need to 100 visual inspection for the following criteria as

bull Finishing (primer passivation anodize etc)

bull Surface roughness

bull Scratches Nicks gouges burrs etc

bull Circularity of holes

bull Identification method location and contents

bull Others such as thread damage mark-off sharp inside corner

radius etc

513 The DQR need to follow up past rejections

bull Rejections should be inspected 100 (every part should be

checked) on the next lot of parts delivered

bull Rejections from the previous inspection should be inspected

100 on the next lot of parts delivered

50responsibility

514 In the event of product final buyoff DQR that signed and stamped

the C of C shall not be the same person who conduct the inspection on

the final product prepare the C of C and any other supporting

documents If it happens any other DQR shall require signing and

stamping the C of C

515 DQR is required to conduct inspections after final assembly or surface

finish has been done and Pre-Delivery Inspection before panel

proceeds to staging andor delivery

516 In addition CTRM AC require delegated suppliers to

bull Shall maintain their QMS approval

bull Shall have a documented process detailing the requirements

for CTRM AC product verification delegation including the

establishment of process controls and monitoring for process

effectiveness

bull Current list of DQR personnel with ID stamp including the

associated scope of approval shall be provided annually basis

bull Provide CTRM AC notification within 48 hours of changes

affecting the delegation process (Example change of

authorized inspector change of manufacturing plant)

bull Notify CTRM AC within 48 hours of any major non-conformance

found

517 The supplier is responsible for assuring that the authorized DQR

personnel have prerequisites including but not limited to those listed

below sufficient to be able to perform their duties

bull Access to product-related documentation

bull Access to necessary facilities and equipment to be able to

perform DQR activities

bull Sufficient time allotted to adequately perform the associated

product verification activities

bull The authority to suspend the release of products until all open

issues associated with product being released are addressed

bull Documented and demonstrable proficiency and training

including appropriate product knowledge

518 The supplier shall retain the following records from DQR activity in

accordance with the CTRM AC contractual requirements

bull Records that DQR activity has been performed (eg

Delegated Product Release Verification Checklist)

bull Initial and recurrent qualification records for DQR personnel

bull Vision assessment record for DQR personnel

bull Records of product andor documentation non conformances

identified during the DQR process

50responsibility

61 Candidates shall be assigned to a function with authority to accept

or reject productsmaterials and services

62 Candidates

bull Must be employed by the supplier

bull Must report through the quality organization

bull Must adhere to all DQR requirements in SQR 001

bull Must have ability to read write and understand English

bull Must have experience knowledge and sufficient training in

inspectionacceptance techniques related to the type of

product produced for CTRM AC and shall be physically

capable of performing inspection activities

bull Must be familiar with customerrsquos drawing specifications and

requirements

63 Candidates must have completed successfully training in

bull AS EN9100

bull AS9102

64 The candidates are required to have

bull Experience and on job training at final inspection at least

12 months

bull Familiar with CTRM AC SQR 001

bull Have training in the working methods and familiar the

application of CTRM AC material and process specification

65 Candidates are required to have an annual eye examination per

the following requirements

bull Individuals shall be tested in at least one eye either

corrected or uncorrected

bull For near vision applicant shall be able to read Jaeger 2

(050 mil high) at distance of twelve inches or Snellen

1418 (2030)

bull Far vision must equal 2030 in at least one eye either

corrected or uncorrected

bull Color perception testing is required one time only

Candidates shall be capable of adequately distinguishing

and differentiating colors used in the method for which

certification is required the process being performed or

inspection activity

60requirements

70application

71 To apply for DQR the applicant shall submit

bull DQR Candidate Application through memo

bull Attached copy of candidates training records

bull Current Vision Examination Result

bull Copy of resume with working experience

bull Suppliers shall confirm their compliance by completing

Evaluation Checklist (As per Appendix B) for each DQR

Personnel

Email memo and the support documents to the attention of

nafisahnawasctrmcommy or farinasuhailactrmcommy

Supplier Quality Assurance (SQA)

CTRM AC Sdn Bhd

80training amp

evaluation

81 Training will be given by CTRM AC personnel as per DQR syllabus

On Job Training also must be completed by candidate and

recorded in supplier History Job Card

82 The DQR syllabus will include the following

bull Review of CTRM ACrsquos specifications procedures and

documentation requirements

bull Review of CTRM ACrsquos test material requirements

bull Shipping preparation documents (CofCTest Report)

83 DQR evaluation shall be performed by CTRM AC SQA during trial

inspection visits A variety of both complex and simple partsmaterials

shall be presented during these visits

84 If the candidate passed and met all the requirements as per table below

supplier shall then submit History Job Card with CTRM AC SQA Head

endorsement and Head of Vendor Management shall issue a certificate for

the respective candidate

85 Supplier will then issue DQR acceptance stamp as per Appendix A All

stamps must be traceable to the supplier and individual DQR No person

other than the individual assigned the stamp shall use the DQR Stamp

86 Refresher training by supplier shall be completed every three years at a

minimum and attendance shall be submitted to CTRM AC Failure to

successfully complete training will result in recall of the DQR stamp

Topic Requirements Objective Evidence

Training SQR-002

Delegated Quality

Representative ProgramComplete Training Record

On Job TrainingPerform inspection on min 100

parts (minimum 90 pass)History Job Card

91 Termination of a specific DQRs status can be subjected to one or more

of the following

bull Repeated failure to comply with DQR program

bull Intentional or repeated unauthorized release of material

bull Failure to maintain DQR duties and responsibilities as required

by CTRM AC

bull Transfer to job responsibilities outside of Quality scope

bull Termination of employment with the supplier

92 Termination of the DQR program at Supplier Termination of the

certified supplier status (De-Certification) will be based on the

following

bull Repeated failure to comply with DQR Program

bull Customer complaint more than 15 within a year

bull Red Supplier for 3 consecutive months for performance rating

bull Intentional or repeated unauthorized release of material

93 SCAR andor Supplier Score Card will be issued and concerned DQR

need to develop and present improvement plans to CTRM AC

94 The supplier will be notified of the cause for de-certification and will

be instructed to dispose stamps Subsequent shipments will be

subjected to CTRM AC incoming inspection

90termination

of

delegation

100Appendix A

GUIDELINE FOR DQR STAMP

EMPLOYEE STAMP

NO

EXAMPLE AC 001

SUPPLIER NAME

DQR ndash CTRM AC

1 cm

1 cm

110appendix B

DQR EVALUATION CHECKLIST

File Attachment
SQR 002 Rev NCpdf

Sheet1

ampPReg No479B-F

image1png

File Attachment
Form 479B Supplier Request for Change REV B xlsx

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART A (To be filled up by supplier)

DOCUMENT IDENTIFICATION

1) Supplier Name

2) Supplier Address

3) Supplier Representative

4) Contact Number

5) Supplier Email Address

IDENTIFICATION OF PRODUCT AFFECTED

6) Purchase Order Number 7) PO Item Number

8) Part Number 9) Quantity

10) BatchLot Number 11) Delivery Date

12) Part Number Description

13) Certificate of Conformity Number (optional)

DESCRIPTION OF NON COMFORMITY

14) Specification Requirement

15) Detailed of Non Conformity

CONTAINMENT ACTION (Required to respond within 24 hours)

16) To assist in containment of this problem please address these key questions and sign off below YES NO

a- Have you shipped or is there any suspect material in transit to CTRM before

b- Have you shipped to other customer for the affected part number

c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval

d- Do you have any suspect material currently in production that may exhibit this problem

e- Does this problem exist in similar CTRM part numbers

f- Has a sub-tier supplier contributed to this problem

g- Has any suspect material been drop shipped to a CTRM directed source

h- How has the problem affected the situation

i- Do you have any plan to perform inspection at customer site

17) Supplierrsquos Representative signature _________________ Name (please print)

Date

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)

18) Describe how this non-conforming material escaped your quality system i Direct ii Detection

iii Systemic

19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct

ii Detection

iii Systemic

CORRECTIVE ACTION

20) Describe the corrective action(s) taken to correct this escape

21) Describe the corrective action(s) taken to eliminate recurrence of this escape

22) Due date to complete by ______________________

SIGNATURES APPROVAL

24) Signature of Supplier Representative providing RCCA _______________________ Date_____________

Name (please print)

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART B (To be filled up by CTRM)

REVIEWER

25) Supplier Quality Engineer (SQE) _______________ Date _____________

26) Program Quality (PQ) __________________ Date _____________

27) Manufacturing Engineer (ME) ______________ Date _____________

28) Others ___________________ Date _____________

29) Others ___________________ Date _____________

30) Others ___________________ Date _____________

CHECKLIST PIC DATELINE STATUS REMARKS

31) Purgequarantine current stock of affected product

32) Conformed stock-coverage

33) Quantity delivered to customer

34) Submit notification to customer (within 24 hours)

35) Advice for replacement etc

36) Disposition of affected parts

37) Follow up NoE and verify corrective action

File Attachment
Form 542 - Supplier Notice of Escape (NoE)pdf

Compliance Matrix

COMPLIANCE MATRIX SQR 001 Rev C

image1emf

File Attachment
Compliance Matrix Formxlsx

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 4 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

APPENDIX B Supplier Notification Changes

APPENDIX C Document Retention and Storage Matrix

APPENDIX D Customerrsquos Applicable Requirements Matrix

ATTACHMENT CTRM AC Supplier Performance Rating

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 5 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

Table of Contents

10 Introduction 7

20 Quality Management Systems (AS9100 Clause 843) 7

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8

40 Communication Interaction (AS9100 Clause 843) 8

50 Right of Access (AS9100 Clause 843) 8

60 Approved Supplier List 8

70 Compliance to Contractual Requirements 9

80 Language 9

90 Code of Conduct 9

100 Protection of Proprietary Information 10

110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10

120 Notification of Company Changes (AS9100 Clause 843) 10

130 Environmental Health amp Safety (EHS) Compliance 11

140 Conflict Mineral 11

150 Documented Information Retention and Disposition (AS9100 Clause 843) 12

160 Obsolescence Notification 12

170 Calibration and Test Certification Requirement 13

180 Distributor Requirement 13

190 Manufacturer of Standard Parts 13

200 Quality Assurance Plan (QAP) 14

210 Counterfeit Part 14

220 Control of Subtier Suppliers 14

230 Delegation of Product Verification 15

240 Verification and Validation on Purchased Products 16

250 Test Specimens Requirement (AS9100 Clause 843) 16

260 Validation and Control of Special Processes 16

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16

280 First Article Inspection Report (FAI) 17

290 Engineering Query Notes EQN 17

300 Change Note CN 17

310 Stop Note 17

320 Design and Development Control (AS9100 Clause 843) 17

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18

340 Training and Staff Competencies (AS9100 Clause 843) 18

350 Shelf-Life Control 18

360 Packaging 19

370 Foreign Object Damage Debris (FOD) 19

380 Delivery 19

390 Release Documents 20

400 Monitoring Temperature and Humidity Control Material 21

410 Concession 21

420 Direct Shipment Requirement 21

430 Transfer of Work 22

440 Last Article Inspection (LAI) 20

450 Control of Non ndash Conforming Product 22

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 6 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE) 23

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23

480 Supplier Corrective Action Report (SCAR) 24

490 Verification and Validation Activities (AS9100 Clause 843) 24

500 Continual Improvement (CI) 24

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25

520 NADCAP Certification 25

530 Contingency Plans 25

540 Supplier Performance Rating 25

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 7 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

10 Introduction

11 The purpose of this document is to communicate the quality delivery and other general

requirements that CTRM AC expects from all of its suppliers This document details the

facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed

It will also be used as a standard for the development of existing relationships between

CTRM AC and its current approved supplier This document is not intended to replace any

agreements or specifications but serves as the minimum requirement upon which other

requirements and expectations are built

12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the

requirements of this SQR 001

13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM

ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements

14 Supplier shall comply by performing a documented gap analysis for each new revision of

SQR 001 and ensure gap closure within 60 days from the document publication date unless

otherwise notified by CTRM AC Request for any deviation shall be documented and

submitted to sqactrmcommy Only the SQA Head of Department may authorize any

deviations to the requirements included herein

15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section

20 Quality Management Systems (AS9100 Clause 843)

21 Suppliers shall maintain a Quality Management System suitable to the products and

services provided to CTRM AC QMS shall be certified by an IAQG accredited certification

body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows

Manufacturer AS9100

Stockist Distributor AS9120

Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation

Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403

22 Supplier will be required to provide objective evidence that demonstrates compliance with

the applicable QMS and SQR 001

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 8 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management

and controls of their processes that satisfies CTRM ACrsquos minimum requirements

24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special

processes recognized by CTRM AC the supplier or subtier shall gain and maintain the

PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)

31 In addition to the requirements contained in this document the following specific

requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel

32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein

33 These requirements must be flowed down and communicated to any sub-tier supplier in

the supply chain

40 Communication Interaction (AS9100 Clause 843)

The supplier shall appoint personnel with organizational authority as a principle to resolve any

issues related to supply chain Names and positions of these personnel of contacts shall be

communicated to CTRM AClsquos Buyer

50 Right of Access (AS9100 Clause 843)

Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented

information at any level of the supply chain

60 Approved Supplier List

CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers

must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers

are required to furnish CTRM AC with updated documents when necessary including current QMS

certification and customerrsquos approval (eg Airbus Spirit UTAS etc)

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 9 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

70 Compliance to Contractual Requirements

71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)

products and services

methods processes and equipment

the release of products and services

72 The supplier shall adhere to comply with all contract (eg engineering drawing

specification SQR 001 SoW purchase order) requirements The supplier shall review

CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge

acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days

73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the

requirements Any discrepancies or queries shall be resolved before the order or contract

is accepted Amendments to orders or contracts shall be formally reviewed Records of

contract review shall be maintained and documented

74 Supplier shall only accept agreements and instruction in writing (eg PO drawing

specification) Verbal agreementsinstruction and email are not acceptable as approval and

authorization

75 When the supplier uses sub-tier sources to perform work on products andor services for

CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and

quality requirements contained in CTRM ACrsquos contract

80 Language

The supplier shall ensure all written and oral communication must be in English as well as

supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the

item in a readable condition Any other methods of correction is not acceptable

90 Code of Conduct

The supplier must comply with all national and other applicable laws and regulations relating to the

respective country of operation This includes ensuring that business transactions with CTRM AC

are fully reported recorded ensuring that their employees are aware and properly trained to comply

with the requirements CTRM AC expects its suppliers to make proper provision for the health

safety and welfare of its people visitors contractors customers and those in the community who

may be affected by their activities

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

100 Protection of Proprietary Information

Any information received by the supplier from CTRM AC must be kept confidential and never be

disclosed to any third party without the prior written consent of CTRM AC The proprietary

information can include but is not restricted to all versions of electronic data drawings and

documentation tooling and materials The supplier shall not under any circumstances make a

direct approach to CTRM ACrsquos customers in relation to agreed business dealings

110 Digital Product Definition (DPD) Model Based Product Definition (MBD)

111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP

server Data will be dispatched together with Engineering Dispatch Note (EDN) for the

receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the

sender as mentioned within the EDN form

112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for

Suppliers and flow down the requirements of applicable document to their subtier when

data sets and data set derivatives are used based on workpackage reward by CTRM AC

Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of

data for production

113 The supplier shall develop and maintain comprehensive documented DPD MBD

processes andor procedures that assure integrity of the product engineering andor tooling

and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process

improvement

114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

120 Notification of Company Changes (AS9100 Clause 843)

121 The supplier shall notify CTRM AC a written statement of any changes to processes

products or services that would affect the product andor service supplied including

change in top management ownership company name manufacturing facility location

quality approvals changes in product andor process changes of subtiers and etc

122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification

registration suspension expiration accreditation status or major audit findings) within

48 hours of receiving notification of the change or finding Written notification shall be

submitted to sqactrmcommy and to the appropriate buyer

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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123 Any changes as per Appendix B Supplier Notification Changes Process may require

CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior

communication agreement from CTRM AC

The changes must be preceded by a completed Form 479 with details of affected CTRM

AC part numbers and submitted to sqactrmcommy

130 Environmental Health amp Safety (EHS) Compliance

131 The supplier shall comply with the Health and Safety Policy (accordance with

OHSAS18001 or ISO 45001) and implement an Environmental Management System

(EMS) based on ISO 14001 or any other similar standard to manage the environmental

issues related to its activities

132 The Supplier shall be responsible for and comply with all importer obligations and

requirements (European or other) applicable in connection with substances contained in

the product to be delivered to CTRM AC

133 Products or parts supplied shall not contain any product material or substance prohibited

by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM

AC is informed of presence in the product of substances to ensure a high level of protection

of human health and the environment from chemical substances

140 Conflict Mineral

Supplier shall provide CTRM AC with a written certification in the case of the presence of any

ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and

the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform

and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-

Frank Wall Street Reform and Consumer Protection Act are

Coltan for tantalum

Cassiterite for tin

Wolframite for tungsten

Gold

Any other derivatives or any other mineral or its derivatives determined by the Secretary of State

to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers

are recommended to include a statement of compliance on Certificates of Conformance delivered

to CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

150 Documented Information Retention and Disposition (AS9100 Clause 843)

151 The supplier shall retain all quality records in hard copy film media or electronic data for a

minimum of ten (10) years after purchase order completion Quality records include but

are not limited to First Article Reports Work Orders Inspection Criteria Test and

Inspection Results Nonconforming Material Documentation and Certifications

152 CTRM AC requires records to be retained in accordance with EN9130 or customer

requirements specified in APPENDIX C Document Retention and Storage Matrix

153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available

for all quality data andor approved design data In case of termination of contract or

bankruptcy between CTRM AC and the supplier the archives shall remain accessible to

CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC

154 At the expiration of the retention period the supplier shall obtain a written permission

authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in

accordance with CTRM ACrsquos disposition

155 Correction to documents shall be recorded dated and traceable to the originator making

the changes All amendments shall be made by a striking through the original text using

black permanent ink in such a way as to leave the original text legible A stamp signature

and date shall be placed adjacent to that amendment

160 Obsolescence Notification

The supplier shall be responsible for managing obsolescence over the entire period of the contract

and notwithstanding any obsolescence issues or problems the supplier remains responsible for

complying all performance and other requirements of the contract The supplier shall inform CTRM

AC of all the items that will become obsolete within the next twelve months The notification must

be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the

appropriate buyer The notification shall include

CTRM AC part number

Part No Details

Reason for part discontinuation

Last time buy date

Last ship date

EquivalentAlternate material if available

Stability of ongoing supply based on minimum two (2) years future supply is required

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

170 Calibration and Test Certification Requirement

171 Where calibration and test certification are issued by supplier or their subtier information

shall include the following as a minimum

Name of Calibration Testing Organisation

Certificate Serial Number

Date of calibration Testing

Description of the equipment

Equipment identification number

Result of calibration Testing

MasterStandard used

172 Calibration Testing certificate shall clearly state measurements traceability to National or

International standard and shall be signed by the supplierrsquos responsible person

180 Distributor Requirement

181 Supplier shall ensure

only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)

supplied only from EN9120 certified distributors

authorized distributor by the Original Equipment Manufacturer (OEM)

where intermediary distributor are involved shall clearly traceable and identified

Customerrsquos Approved Source

182 Distributor is not authorized to altermodify the products in any ways With each shipment

the distributor shall send its own certificate of conformance (C of C) additional to

manufacturerrsquos C of C

183 Distributor will be responsible for the quality of all products purchased from the

manufacturers and must define the necessary actions to be taken when dealing with the

manufacturers that do not comply with the requirements The distributor shall also prevent

the purchase of counterfeitsuspect unapproved product

190 Manufacturer of Standard Parts

Manufacturer of parts for which the design manufacturing inspection data and marking

requirements necessary to demonstrate conformity of the part are in the public domain and

published or established as part of officially recognized standards (eg AS MS MIL and NAS)

The parts are delivered with at least a C of C unless contractually stipulated otherwise

Furthermore the documentation shall be delivered according to the standard for the component

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

200 Quality Assurance Plan (QAP)

This clause is applicable to the subcontracted productsservices

For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)

this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes

of the quality management system and the resources to be applied to comply with requirements

applicable to the workpackage and contract Any deviations from these requirements shall be

reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC

Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all

items to be supplied (including part numbers and description)

210 Counterfeit Part

211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)

212 Supplier and all members in their supply chain including distributors shall comply with the

requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic

Component where applicable Suppliers shall purchase material directly from original

equipment manufacturers (OEM) original component manufacturers (OCM) or their

authorized distributors

213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier

shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if

supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure

timely notification to CTRM ACrsquos customer

214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any

testing or validation necessitated by the installation of authentic parts after counterfeit parts

have been replaced The supplier bears responsibility for procuring authentic parts or items

from its subcontractors and shall ensure that such subcontractors comply with these

requirements

220 Control of Subtier Suppliers

221 The supplier shall be responsible for the quality of all products purchased from suppliers

including customer-designated sources The supplier shall effectively evaluate select

monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including

distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC

upon request List shall include at minimum

Name of Supplier

Address

3rd party Approval (Customer CB )

Part Description Specification Special Process amp NADCAP

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause

843)

223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its

customer reserve the right of entry to subtierrsquos facilities

224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure

requirements contained in this SQR 001 are met Subtier control can include

Ensure supplierrsquos subtier accreditation certificates are current including NADCAP

Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications

Inspection and periodic audit at the subtierrsquos premises

Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation

225 Design responsible supplier shall have a comprehensive special process management

program in place for the special processes The program shall include maintaining a list of

qualified special process suppliers along with their NADCAP approval status If special

process suppliers do not hold NADCAP certification design responsible supplier shall

maintain an appropriate oversight of internal and supplier processes including but not

limited to onsite special process audits periodic testing of product and other means to

validate product integrity

Note Design Responsible Supplier supplier of products defined by a designdrawing

proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements

230 Delegation of Product Verification

231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement

for delegation shall be defined and maintain the delegation list Delegation verification

activity is a process whereby a supplier has been delegated the authority to act on behalf

of the delegating organization to verify and release productsservices Supplier shall notify

CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or

AS13001 where appropriate

232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)

Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify

and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

240 Verification and Validation on Purchased Products

241 Suppliers shall comply control perform and document all applicable test inspection and

verification activities (including production process verification) required to deliver

conforming product (AS9100 Clause 843)

242 For raw material acceptance test report shall 100 checked against applicable

specification Supplier shall ensure raw material is procured to the latest revision unless

requested by engineering

243 Supplier shall periodically validate test reports for raw material accepted on the basis of

test reports That validation shall be accomplished by supplier or other independent party

through periodic scheduled tests of the raw material samples Supplier shall retain test

reports provided by the raw material supplier as well as suppliers validation test results

as quality records traceable to the conformance of goods

250 Test Specimens Requirement (AS9100 Clause 843)

The supplier is required to provide test specimens for design approval inspectionverification

investigation or auditing upon request by CTRM AC

260 Validation and Control of Special Processes

The supplier is required to validate and control all special processes and shall maintain evidence

that supports the ability of the processes to achieve the specified results Validation includes but is

not limited to defined process criteria approved and trained personnel approved equipment

specific methods or procedures specified by the design authority retention of records test reports

and re-validation plans CTRM AC reserves the right to verify or validate by the special processes

that are used on CTRM ACrsquos parts or products

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)

271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply

to ISO 10012 or ISO 17025 or ANSINCSLZ5403

272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the

supplier is aware where IMampTE which have been used for final acceptance are found to be

out of calibration by an amount greater than 25 of the product tolerance when product

tolerance is known or when measured error of the measuring equipment is greater than

two times the calibration tolerance when product tolerance is not known

273 These conditions require documented review of impact on quality and notification to CTRM

AC if it is suspected that shipped part may have been accepted by the suspect IMampTE

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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280 First Article Inspection Report (FAI)

281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new

part representative of the first production run to verify that all dimensions futures and

product attributes comply with the specified requirements

282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI

by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC

However the documents shall be made available to CTRM AC upon request

283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers

Supplier shall be responsible of the review and approval of subtierrsquos FAIR

284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite

at the supplier premises FAI does not apply to standard catalogue hardware parts and raw

materials

290 Engineering Query Notes EQN

The supplier shall use Form 045 for any design queries that the supplier may encounter The

supplier shall register and track each EQN issued and replied

300 Change Note CN

In the event there is modification required to the design process or etc CTRM AC will notify

supplier using Form 191 in order for the supplier to review the changes and its impact

310 Stop Note

If for any reason CTRM AC requires the supplier to cease working on a particular part or operation

Form 138 will be issued

320 Design and Development Control (AS9100 Clause 843)

When design responsible the supplier shall have design and development procedure that defines

a process for identifying recording verifying validating and approving design changes The review

of design and development changes includes an evaluation of the effect of the changes on

constituent parts and delivered product Records are maintained to show the results of the review

and any necessary actions identified during the review

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)

For in-process and final inspection the supplier shall perform 100 inspection for all

characteristics unless reduced inspection through statistical techniques has been approved in

writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control

(SPC) techniques the supplier

Shall submit a written inspection sampling procedure for approval Written Inspection

Procedure shall include adequate description of the sampling plans frequencies

acceptance levels etc Written instructions must also contain provisions for tightened and

reduced sampling plans based on inspection results

Shall be in compliance with the requirements of AS 13002 or internationally recognized

Standard

340 Training and Staff Competencies (AS9100 Clause 843)

341 The supplier shall itrsquos ensure employees competence including any required qualifications

342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment

are performed by skilled and trained staff including temporary staff and contract staff

343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and

experienced to deliver the assigned work and shall maintain associated competencies A

cross reference list of critical skills by product or activity shall be implemented and updated

344 Final test inspection and release shall be carried out by operators authorized by the

supplierrsquos quality department

345 If special processes are carried out (NDT tests Welding Painting) operators shall be

certified qualified in accordance with requirements established on drawings specifications

and contract or purchase order These provisions also apply to sub-tier suppliers

346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)

Their contribution to product or service conformity

Their contribution to product safety

The importance of ethical behavior

347 Eye Test is applicable to personnel conducting product verification inspection that require

visual acuity

350 Shelf-Life Control

351 With each delivery of materials or products that have a limited or specified shelf life the

supplier shall provide data that shows the manufacture date expiration date or shelf life

lot or batch number applicable special handling and storage requirements The supplier

shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life

remaining upon received at CTRM AC unless authorized by CTRM AC

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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352 The supplier shall identify the material and the Certificate of Conformance with the date of

expiration including out-times requirements (if applicable) Dates on certification should be

in the format of DDMMYYYY or format the month spelled out for example January 01

2018

360 Packaging

361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they

deliver in good condition optimal protection and free from damage ndash commensurate with

the mode of transport air land and sea Packaging of the productsparts shall be

accomplished in such a manner as to prevent physical damage to or degradation of the

packed products during delivery to the shipping destination It shall be the prerogative of

CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection

362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data

Sheet (SDS) developed in accordance with the requirements of the Occupational Safety

and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every

delivery of the hazardous chemical to CTRM AC Packaging and label must be in

compliance with the GHS (Globally Harmonized System of Classification and Labelling of

Chemicals)

370 Foreign Object Damage Debris (FOD)

The supplier shall document and implement a program for the prevention detection and removal

of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier

shall establish FOD prevention program and flow down the requirements of applicable document

to their subtier

380 Delivery

381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the

purchase order on or no earlier than three (3) business days before the delivery date

specified In the event of early delivery CTRM AC may at its discretion either to accept

delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the

contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of

+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be

allowed by CTRM AC

382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)

supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately

on the reason for the delay and provide a recovery schedule

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date

390 Release Documents

391 Release documentation shall be furnished with each shipment according to the following

list

Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)

Inspection records eg Dimensional Report if required

Material Test Reports (Raw Material example chemical prepreg core)

Concession if applicable and accepted by CTRM AC

Material Safety Data Sheet (MSDS) if applicable

Job Card if required

FAI Report if required

392 Delivery documents shall be written in English

393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain

the following as a minimum where applicable

Supplier C of C unique number

CTRM ACrsquos purchase order Manufacturerrsquos name amp address

Part number description seriallot batch number quantity

Drawing specification with revision number

Date of manufacture expiration (if applicable)

Signature of authorized representative and date (signature electronic signature stamp etc)

Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications

394 Supplier shall maintain a list of authorized signatures for the product release with

Name

Function

Signature (may be replaced by stamp)

A list of authorized signatures shall be provided to CTRM AC annually or upon request

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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400 Monitoring Temperature and Humidity Control Material

401 Supplier shall ensure all temperature recorders are in good working condition throughout

the delivery to CTRM AC The temperature recorders shall be used to check the

temperature during transportation including intermediate transports and storages

402 For air freight shipments supplier is responsible to ensure the temperature setting on

freezer container is at -24degC before release to forwarder In order to maintain temperature

throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier

must not put the temperature recorder nearby the dry ice to ensure temperature recorder

will capture materialrsquos reading instead of dry ice

403 Supplier shall pack load and count the temperature recorder before pick up by the

appointed forwarder to ensure quantity shipped as per requirements Temperature

recorder quantity per container required is minimum 2 and maximum is 4

410 Concession

No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by

CTRM AC supplier have to ensure only completed application with sufficient data and correct

format submitted otherwise CTRM AC will not entertain the concession and return back for

amendment or total rejection

420 Direct Shipment Requirement

This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct

shipment unless approval granted by CTRM AC The supplier shall

Direct ship the article

Comply any special customer requirements that are accepted by CTRM AC

Maintain evidence of direct shipment authorization granted by CTRM AC

Maintain evidence of direct shipments made on behalf of CTRM AC

Provide with the shipment a signed direct ship declaration

Provide with the shipment a signedstamped statement of conformance (C of C) certifying

that the article conforms to approved data

Provide with the shipment traceability to CTRM ACrsquos customer purchase request

TOTAL QUANTITY OF ROLLS

PER CONTAINER

QUANTITY OF TEMPERATURE

RECORDER REQUIRED

1-9 2

More than 10 4

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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430 Transfer of Work

431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written

approval from CTRM AC including changing route after FAI When transfer approval is

granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer

is utilized The supplier shall ensure that sub-contractors are evaluated and selected on

their ability to comply with the specified requirements A list of approved subcontractorssub

tiers shall be maintained

432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos

supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall

notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer

433 An action plan shall be defined and implemented by the supplier This plan shall address

at least the following activities

Identification of key competencies

Risk analysis

Transfer plan

Validation

Delivery continuity

Safety inventory

434 The supplier is responsible for the quality of product delivered by their sub-contractors and

shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance

that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its

subcontractorssub tiers that may have impact on the product

440 Last Article Inspection (LAI)

In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)

upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC

450 Control of Non ndash Conforming Product

451 The supplier shall notify CTRM AC of nonconforming processes products or services and

obtain CTRM AC approval for disposition (AS9100 Clause 843)

452 The supplier shall ensure that products which do not conform to product requirement are

identified and controlled to prevent its unintended use or delivery The controls and related

responsibilities and authorities for dealing with non-conforming product shall be defined in

a documented procedure including recall method Nonconforming products that are

received by CTRM AC will be processed using the nonconforming procedure In addition

nonconforming products may be returned to the supplier at supplierrsquos expense

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE)

461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to

exist or suspected to exist on the product already delivered to CTRM AC that may affect

the reliability or safety

462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and

the appropriate buyer

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)

471 Form 297 will be issued to the supplier as a result of but not limited to documentation

issue lateearly delivery communication shortage and defect Form 004 will be issued to

suppliers on any quality discrepancies encountered during Incoming Quality Inspection

Suppliers are responsible to note for replacementreworkedGDR part in their C of C

Invoice etc (where applicable)

472 Containment action shall be completed and submitted to CTRM AC within 24 hours The

supplier is required to respond to the GDRSDR within seven (7) working days indicating

their agreement to the recommended disposition and corrective action to be taken

473 If supplier requires parts to be return the supplier shall provide Courier Account Number

and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort

to immediately expedite the delivery for replacement upon rework completion

474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5

working days Supplier shall make every effort to immediately expedite the delivery for

replacement of new part ahead from normal lead time

475 If you fail to provide authorization on parts disposition between 48 hours at normal

circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM

AC then will issue a debit note to you which shall be deducted from the next payment to

avoid defect part held in CTRM AC without disposition

476 Should there in any circumstances that required parts to be rework to avoid line stop and

protect end customer interest CTRM AC shall proceed the rework internally or externally

and issue a debit note to you which shall be deducted from the next payment

477 Supplier shall have documented process in place that 100 inspection to be performed on

the deviated characteristic for the minimum next three (3) shipments after implementation

of the corrective action to ensure detected non-conformance has been eliminated CTRM

AC reserves the right to review the verification record at the supplierrsquos site or have the data

submitted to CTRM AC for review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 24 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

480 Supplier Corrective Action Report (SCAR)

The SCAR process shall be initiated whenever a condition warrants an investigation to determine

if corrective or preventive action is required by the supplier Corrective or preventive actions

requests shall be documented using Form 329 and processed electronically or via hard copy in

accordance with this document

The supplier shall document all actions to rectify the nonconformity including utilizing 8D or

AS13000 methodology upon request

490 Verification and Validation Activities (AS9100 Clause 843)

CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These

activities may include but not limited to

Inspection and audit at supplierrsquos premises

Witness verify FAI Part

Supplier conformity to requirements specified in this document

Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment

Conformity of product or processes to specified requirements

Implementation of any corrective action required

inspection of products or verification of services

Validation includes but not limited to define process criteria approved and trained

personnel approved equipment specific methods or procedure test reports etc

500 Continual Improvement (CI)

The Supplier shall define deploy and maintain during the life of the Contract a process to perform

risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in

accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC

upon request

The supplier shall have a Control Plan that takes into account the output from the FMEA and defines

all methods used for process monitoring and control of special process characteristics

The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP

(Supply Chain and Quality Improvement Programmer) or any other tools

When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning

and Production Part Approval Process) in accordance with EN9145

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 25 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)

511 The supplier shall comply with all special requirements critical items or key characteristics

512 The supplier shall establish implement and maintain appropriate methods to control critical

items including process controls andor inspections where key characteristics have been

identified in the engineering documentation The supplier shall formalize and record actions

implemented in order to reduce mitigate or monitor critical risk On request these actions

should be reviewed with CTRM AC The supplier shall manage its Product Key

Characteristics and process Key Characteristics (if any) in line with EN9103

Note Critical Risk is defined as a process having significant effect on quality product and

delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used

to identify Key Process Characteristics

520 NADCAP Certification

When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain

NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan

530 Contingency Plans

Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain

continuity of quality product delivery in the event of an emergency These plans are to be made

available upon request by CTRM AC

Emergencies may include but not limited to natural or human disasters utility interruptions labor

shortages raw material or sub-component shortages cyber-attacks key tooling or equipment

failures and field returns Contingency plans shall consider communication methods and contacts

necessary to facilitate a timeliness exchange between the supplier and CTRM AC

540 Supplier Performance Rating

Details and explanation on the Supplier Performance Rating please refer to the attachment

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

21 ndash 25

31 ndash 33

40

50

60

71 ndash 75

80

90

100

110 ndash 114 NA NA NA NA

121 ndash 123

131 ndash 133 NA

140 NA

150 ndash 155

160 NA

171 ndash 172

181

182 ndash 183 NA NA NA NA

190 NA NA NA

200 NA NA NA

211 ndash 214 NA

221 - 223

224 NA

225 NA NA NA NA

227 NA NA NA NA

231 ndash 232 NA NA NA

241 ndash 243 NA

250

260 NA

270

281 ndash 284 NA NA

310 NA NA

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

320 NA NA

330 NA

341 ndash 347

351 ndash 352 NA

361 - 362

370

381 ndash 383

391 ndash 394

401 ndash 403 NA NA NA

410 NA NA

420 NA

430 ndash 434 NA

440 NA NA

451 ndash 452

46 1 ndash 462

471 ndash 473

480

490

500

511- 513

520

530

Remark - Supplier shall comply

NA - Not Applicable

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

APPENDIX B Supplier Notification Changes

The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order

This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Manufacturing Plant Environmental

Conditions

Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products

Yes

Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity

Yes

Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)

No

Manufacturing Processes Equipment

amp Tooling

Change of production line layouts Example physically moving a packaging machine

No

Shift changes No

Maintenance of work standards Preventive Maintenance No

Change of production method Yes

Adding deleting changing to from automated manufacturing processes

Yes

Addition modification repair transfer or jigs tools or fixtures Yes

Changes to processing conditions or methods Yes

Lapse in production for two years or more Yes

Adding new equipment that will be used to manufacture CTRM ACrsquos product

Yes

Materials Supply Base

Change or addition of subtier supplier for critical material controlled and special process

Yes

Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing

Yes

Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year

Yes

Inspection Calibrated Devices

Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios

No

Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes

Yes

Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment

Yes

Packaging Changes to packaging No

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Warehouse conditions

Physical location change of warehouse storage area Yes

Certification Approval Any certification andor customer approval that expired revoked or discontinue

Yes

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX C Document Retention and Storage Matrix

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

1 ADS

CASA-1033

Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)

All the documents and certification of the product

Shall be retain during the operational life of the product +3 years

FAI and Qualification Reports

CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration

2 Spirit US MAA1-10042-1

Shall be retained in accordance with customer and regulatory requirements

FAI and quality records of the product

3 Airbus A10010 amp A10010

Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration

4 Airbus Helicopters

ER070 16-01

Annex 6 is a guideline to identify the records to be retained archived and for which duration

5 GKN DE QSV0034

Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years

All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)

6 COLLINS AEROSPACE

ASQR-01

As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts

Retention periods for retained documented information needed to provide evidence of conformance

7 KAL SQAR-BQF-002

Min 11 years from the end of contract

Quality records traceable to the conformance of product part numbers

11 years past final delivery of the last product

FAI Records Note Any disposal of records shall notify KAL

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

8 SPIRIT SUBANG

SAA-ALL-QU-SC-ALL-

011

Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130

All quality records

Applicable to Boeing Program Min 10 years from the date of shipment

Quality Assurance Record

10 years from manufacturing date of the last parts produced Process

Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal

9 SPIRIT EUROPE

AERO-ALL-QU-SC-ALL-

125

10 years after final payment Financial Quality amp Production Data

10 years past final delivery of the last Product covered by FAI

First Article Inspection Report (FAI)

The life of the aircraft plus six (6) years

Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER QUALITY REQUIREMENTS

AP2190 -

General Requirements for Aerostructure

amp Material Suppliers - Amendment of

Issue C

Airbus Supplier Requirements (ASR)

A1500 - General

A1502 - Plan and Manage

A1503 - Design and Develope

A1504 - Make

A1505 - Buy

A1506 - Deliver

A1506 - Customer Support

Copy is available at

httpsw3airbuscomCRSGN60Procure

menteSitesASRhtmlindexhtml

CASA 1033 - Quality Requirements For

Suppliers

CASA 1033-01 - Specific A-2

Requirements for Subcontractors

Requirement Level A-2 of EADS-Casa

EP 06-12 -GFRS - General Requirements

for Suppliers

ER 070 06-01 - GFRS - General

Requirements for Suppliers Quality

Assurance General Requirements

AERO-ALL-QU-SC-ALL-125

SPIRIT Aerosystems Limited Quality

Requirements for Suppliers

MAA1-10042 ndash1 Supplier Quality

Assurance Manual (Spirit US)

SAA-ALL-QU-SC-ALL-011 Quality

Requirements for Suppliers

SQA01 - Quality Requirements for

Suppliers

Copy is available at

httpswwwgkncowescoukstoreaspf=

generalQUALITY

Quality Contract Clauses available on

the GKN Data Store web site

wwwgkncowescouk under Quality

Documents

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Copy is available at

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

or

httpmaterielgoodrichcom

QRS 000 - Quality Requirements for

Suppliers

REQUIREMENT TO GAIN amp MAINTAINED

ISO 14001 - ENVIRONMENTAL MANAGEMENT

STANDARD

OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY

STANDARD

ISO 14001 - Environmental Management

Systems

or similar standard

ISO 14001 - Environmental Management

Systems

Recommended

ISO 14001 - Environmental Management

Systems

OHSAS18001 - Occupational Health

and Safety System

ISO 14001 - Environmental Management

Systems

NOTIFICATION OF ESCAPE (NOE)

Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day

Whithin 24 hours by

ASQR-01 Form 6 Immediately without delay

CHANGES OF QMS (Including NADCAP)

Supplier shall notify Immediately in writing notification Immediately Immediately

Within 48 hours of

receiving notification of the change or

finding

Within 7 days

TRANSFER OF WORK (SOURCE CHANGE)

Supplier shall notify customer in writing and transition shall

be made after formal written approval from customer

All transfer of work packages shall be in

accordance with AP5176

Transfer of Work according to ER070 06-

37

6 month in advance

SPECIAL PROCESS

Subcontracting supplier including Special Process shall use

customer and end customer approved source

Special Process shall gain and maintain PRI NADCAP and

CustomerEnd Customer Approved

For Boeing Package supplier shall review

Special Process Requirements periodically

for D1-4426

For Airbus Package AP5270 amp

ME0721033

Following Special process shall be

NADCAP accredited

- Chemical Processing

- Coatings

- Heat Treating

- Materials Testing Lab

- Nonconventional

- Machining and Surface Enhancement

-NDT

-Welding

The Aerostructures Qualified Supplier

Document (QSD) lists processes that

require Aerostructures approval per RPS

1000-2 Controlled Processes and

Materials Nadcap accreditation is required

for all Nadcap covered processes per

ASQR-01

Suppliers or subcontractors may only

perform those controlled processes for

which the supplier is listed in the QSD Use

of QSD listed sources does not relieve the

suppliers responsibility for the quality of

purchased materials and services

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER S APPROVED SUPPLIER LIST LINK

APPROVED SPECIAL PROCESS LIST

Supplier Reference

httpswwwairbuscombe-an-airbus-

supplierhtml

CSPL - Certified Special Processes List

CSPL is the oficial source of certified

suppliersspecial processes couples

Available through portal COMPASS at

httpscompasscasaeadsnetirjportal

Certified special

processes list (CSPL) will be regulated by

the specification CASA-1400 - Industrial

Qualification and Processes Certification

Airbus Helicopter Couple List

Provided directly by Spirit

Boeing Program

Approved Process Sources D1-4426

Airbus Program

httpswwwairbuscombe-an-airbus-

supplierhtml

Copy is Available at

GKN Aerospace Services Data Store -

Login

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

APPROVED SUPPLIER LIST

Special Process Suppliers

Provided directly by KAL

Boeing Approved Process Sources D1-

4426

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Qualified Supplier Document (QSD)

httpmaterielgoodrichcom

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

Provided directly by SONACA

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Airbus Defence amp Space SAU

Approved Suppliers Catalog

METALLIC RAW MATERIAL REQUIREMENT

The supplier may only procure metallic raw

materials from a company or customer

approved stockist

APPROVED SUPPLIER LIST

GKN - Cowes Approved Material Mills

Available at

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

Refer SQA01 if metallic raw material is

unavailable from a GKN approved Material

Mill for alternate source

The supplier may only procure metallic raw

materials from approved list of Qualified

Distributor List (QDL)

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

RAW MATERIAL CERTIFICATION REQUIREMENT

Shall ensure that raw material is procured

to the latest revision of the specification

unless otherwise requested by the

Engineering definition

Raw material certification for material or

parts shall reflect the form and size of the

raw material as originally manufactured by

the raw material producer

Certification shall show clear traceability to

the manufacturer of the raw material

including ingot source all processing heat

treatment chemical processing and

inspections as required by applicable raw

material specification requirements

Where material is sourced via a number of

stockists then the traceability through all

stockist movement is required

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT

The supplier shall flow down the requirements of this

document to their subcontractors when Data Sets and Data

Set Derivatives are used

MAA1-10009-1 - Quality Assurance

Standard for Digital Product Definition at

Spirit Aerosystems Inc Suppliers

Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality

Requirements Aerostructures Addendum

COORDINATE MEASUREMENT SYSTEMS (CMS)

REQUIRED NADCAP MampI ACCREDIATATION

AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS

Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work

package that supplier are supplying

INFO Boeing Change from Mandate to Optional to

become NADCAP MampI due to lack participant Refer below

letter

Mandatory as per Supplier Nadcap

Accreditation March 2017

Document Related NADCAP can be found

at

httpswwwairbuscombe-an-airbus-

supplierhtml

Mandatory as per TEIMS-MM-171102-02

Nov 2017

Deadline MampI Accreditation is January

2019

MAA1-10009-1 - Quality Assurance

Standard for Digital Product

Definition at Spirit AeroSystems Inc

Suppliers

CUSTOMER QPL

Supplier Reference

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Suppliers must use subcontractors for

controlled processors that are in the QSD

Nadcap accreditation is required for all

controlled processes where applicable

QUALITY ASSURANCE PLAN

Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005

PURCHASE ORDER (PO) ENDORSEMENT

INFORMATION BY SUPPLIER TO SUBCONTRACTORS

Supplier shall

Specific requirement for Shelf life Products

(ldquopre-pregsrdquo and film adhesives)

Each batch of cooled materials will be

monitored checked by appropriated

thermo recorders from the place of

material manufacturing to the final

destination of use of the product including

intermediate transports and storages This

requirement is mandatory

Supplier will systematically specify above

thermo recorders range in their PO and

analyse the records according to the

storage specifications and product

associated standards of each material

Applicable To Suppliers To

Subcontractors

This Order Is In Furtherance Of A

(Annotate Customer Appropriately EG

Airbus Boeing Etc) Order Through Spirit

Aerosystems (Europe) Limited And Is

Subject To The Quality Requirements Of

Both Parties

Applicable to KAL Boeing Program

Supplier shall assure that D1-4426

Appendix D Requirement are specified on

their PO when supplier has subcontractor

for special process or product including

Special process

Applicable to POs issued for Member-

designed products

Pos issued for Member Designed

Products shall include the statement For

UTAS End Use

FAI

M20228 - First Article Inspection for

Suppliers

AS9102 - Aerospace First Article

Inspection Requirement

CASA 1073 - First Article Inspection

AS9102 - Aerospace First Article

Inspection Requirement

ER070 06-11 - Acceptance of the First

Production Article of a procured item

AS9102 - Aerospace First Article

Inspection Requirement

MAA1-10042-2- First Article Inspection

Form Completion

PRO 3331 - First Article Inspection -

Malaysia

AS9102 - Aerospace First Article

Inspection Requirement

SQA01 - Quality Requirements for

Suppliers

GKN FAIR Guidelines for suppliers

SQA01 Guidance Material FAI Review

AS9102 - Aerospace First Article

Inspection Requirement

Available at

wwwgkncowescouk

ASGSQR-001 - First Article Inspection

Requiremets

AS9102 - Aerospace First Article

Inspection Requirement

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Available at

httpmaterielgoodrichcom

In Addition to the AS9102 FAI Must Also

Be Performed When A Purchase Order

Change Affects The Part Including

Configuration Control Sheet Changes

The Distributor is required to flow down all

UTAS FAI requirements to the

manufacturer If the manufacturer

completed the FAI to the ASGUTAS

engineering documents and part number

the distributor can use this to fulfill the FAI

requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

FOD

Supplier shall havecomply to

In accordance with suppliers Foreign

Object Prevention Requirement

CASA-1451-50-FT - FOD Prevention

Program

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defences Organizations

APPENDIX 4 SQAR-BQF-002

Requirement of FOD Prevention

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

To include cleanliness of manufacturing

processes and residual magnetism as

additional program elements

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

CONTROL OF COUNTERFEIT PART

Supplier shall prevent and mitigate the use counterfeit parts

in accordance with

As per ADS MEMOASEN9100

AS5553 for Electronics

AS5553 for electronic components

AS6174 for non-electronic product

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

AS5553 for electronic components

AS6174 for non-electronic product

SUPPLY CHAIN RISK MANAGEMENT

Shall implement accordance to

ARP9134 - Suppy Chain Risk

Management

ARP9134 - Suppy Chain Risk

Management

RELEASE DOCUMENTS (CoC)

When a supplier has been issued a Letter

of Authority from SpiritSPIRIT000 shall be

stated as the Customer ApprovalAuthority

and Referenced on the COC

S700 PARTS or 275 PARTS

S700 Or 275 Parts Are Not Industry

Standards Final Inspection amp Complete

FAIR Per AS9102 are required

Suppliers of Aerostructures Standard Parts

(S700) that require processing to RPS 1-

000-2 Controlled Processess and

materials must use sources listed in the

QSD for Controlled Processes

DISTRIBUTOR REQUIREMENT

Distributor Stockist Shall Ensure That All

Material Products (Defined As Materials

Semi-Finished ProductsStandard Parts

And Specified Parts) Delivered To The

Purchase Are

bullPurchased From Airbus Approved Sources

bullQualified By Airbus bullDefined In The Joint Contract With Airbus

AGS amp Material Distributors Shall Carry

Out Periodical Verification Of Fasteners amp

Materials Against The ManufacturerS

MechanicalChemical Test Certification

AGS Distributor Must Also Carry Out

Dimensional Checks On Supply Parts

All Distributors of Metals Electronics and

Hardware in the supply chain shall be on

the UTC QDL

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

EYE EXAMINATION

All employees engaged in inspection tasks

on the companys products shall have eye

sight assessments (not exceeding 2

yearly) in accordance with the relevant

nationalinternational standard in force at

the time

Supplier shall have a process for on-going

verification of visual acuity and color vision

for individuals performing product

inspection

LABORATORY APPROVAL LIST

Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal

DELEGATION OF PRODUCT VERIFICATION

Supplier shall notify customer and comply to

CASA-1114 - Procedure For The

Evaluation Of Airbus Defence amp Space

Subcontractors And The Delegation Of

Quality Inspection

AS9015 - Supplier Self Verification

Process Delegation Programs

AS9117 - Delegated Product Release

Verification

Applicable to Boeing Program

SAA-BOE-QU-GU-ALL-080

Delegated Supplier Source Inspection

AS9117 - Delegated Product Release

Verification

AS13001 - Supplier Self Release Training

Requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DESIGN RESPONSIBLE SUPPLIER

Supplier of products defined by a designdrawing proprietary

to that supplier and linked to a Customer part number

through the use of a Customer-referenced drawing andor

other purchase order requirements

Design Responsible Supplier shall have a

comprehensive special process

management program in place for the

special processes

-The program shall include maintaining a

list of qualified Special Process Suppliers

along with their Nadcap approval status

- If Special Process Suppliers do not hold

Nadcap certification Design Responsible

Supplier shall maintain appropriate

oversight of internal and supplier

processes including but not limited to

onsite special process audits periodic

testing of product and other means to

validate product integrity

MEASURING AND TEST EQUIPMENT (MampTE)

REQUIREMENT

CALIBRATION REQUIREMENTS

The supplier shall

ISO 17025CASA-1400-55-FT - Laboratories

ApprovalISO 10012 and EN9100

ISO 10012 ISO 17025 or ANSINCSL

Z5403

The Calibration interval analysis

methodology used to maintain the reliability

of MampTE shall meet a minimum 95

reliability for MampTE

in-tolerance at the end of their interval

schedule

Any out of tolerance MampTE condition

exceeding 25 of the product tolerance

when product tolerance is known or when

measured error of the MampTE is greater

than two times

the calibration tolerance when product

tolerance is not known

Supplier should select MampTE with an

accuracy ratio of 10 to 1 (product

tolerance to MampTE tolerance) however

accuracy ratios as low as 4 to 1 are

acceptable unless otherwise specified

Use of MampTE with accuracy ratios less

than 4 to 1 are not permitted unless a

detailed measurement uncertainty analysis

in accordance with ANSINCSL Z5403

indicates an uncertainty ratio of 15 to 1 or

better and the measurement process is

maintained under statistical quality control

VALIDATION OF RAW MATERIAL

Applicable to Boeing Package

Supplier shall comply to

ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)

Validation of Raw

Material Test Reports

RELEASE DOCUMENTS

Spirit Approval No SPIRIT000 shall be

stated on the supplier certificate of

conformance (CoC)

LIST OF SUBTIERS SUBCON

Suppliers will provide Spirit Supplier

Quality with a list of Tier suppliers used on

Spirit work packages

This list will be forwarded to Spirit

Procurement Quality Agent on an annual

basis (April each year)

Current List Of Subcontractors shall be

available upon request List shall Include

1 Name Of Subcontractors

2Address

33rd Party Certificate

4Email Tel Fax

5 Name Of Qa Manager

6 Part Descr amp Special Process List amp

Nadcap

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DOCUMENTED INFORMATION AND RETAINTION

REQUIREMENT

A10010 amp A10010 Appendix A for is a

guideline to identify the records to be

archived and for which duration

The minimum documentation conservation

period requirements are set out in

specifications CASA-1201 and CASA-

1033

All the documents and certification of the

product

Shall keep on file during the period

required by FAA EASA whichever is

greater (and at least 7 years)

FAI and Qualification Reports

Shall be retain during the operational life of

the product +3 years

ER070 16-01 Annex 6 is a guideline to

identify the records to be retained

archived and for which duration

All quality records shall be retained in

accordance with in accordance with DOA

requirements and EN9130

Applicable to Boeing Program Quality

Assurance Record

Min 10 years from the date of shipment

Records of special qualification of product

equipment facility or process

10 years from manufacturing date of the

last parts produced Process

Note At expiration of such period Spirit

reserves the right to request delivery of

such records

and shall be notified in writing prior to

disposal

SQA01 - Quality Requirements for

Suppliers

All contract related documentation

including (production plans heat treatment

charts inspection protocols including test

results and shipping documents)

Min 30 years and after the sale of the last

Aircraft of the A350 model for another 5

years

A10010 amp A10010 Appendix A

applicable for Airbus Package

All Quality records traceable to the

conformance of product part numbers

Min 11 years from the end of contract

FAI

11 years past final delivery of the last

product

Any disposal of records during at the

expiration shall notify KAL

Changes to documented information (eg

work instructions travelers routers test

reports

shipping documents) shall be recorded

dated and traceable to a qualified person

making

the change (eg name signature stamp

electronic signature) with a permanent

marking

method and the original information being

legible and retrievable after the change

Retained documented information needed

to provide evidence of conformance

Table 3 ASQR 01 RDI Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

30y - Manned Space Program Hardware

10y - All other parts

Table 4ASQR 01 Radiographs and

Images Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

10y - Serialized parts

2y - Non-serialized parts

In accordance with the

EN 9130 and

A10010 amp A10010 Appendix A for

Airbus Package

CONTROL OF NON CONFORMING

Supplier shall have a root cause and

corrective action process consistent with

the 8D methodology in AS13000

SAMPLING PLAN

Supplier shall perform 100 Inspection for in Process and

final unless formal Sampling Plan Sampling Inspection

required customer approval

Comply with the requirements of

ASQR-201 and AS13002

VISION REQUIREMENTS

AITM 6-3004

Airbus Test Method

For Inspection Processes

Visual Inspection

TOOLING REQUIREMENTS

Supplier comply to

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

CASA-1041 - Tooling Control

CASA-1033-51-FT - Subcontracted

Tooling Treatment and Control

E1 09 03D - Controlling Geometric

Interchangeability for Structural and

Mechanical Elements

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

STM-130010-23 - Tool Identification

STM-130010-32 - Generalized Tooling

Procedure

Q-06-005 - Supplier Tooling Control

Instruction

TM-10J - Supplier Tool Accountability

Requirements

RISK ASSESSMENT

Implement accordance to

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

When specified by Airbus Helicopters the

Supplier shall deploy APQP for each Major

change (design or process development)

of Build-to-Spec Build-to-Print and Design

amp Build products

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

APQP (Advance Product Quality Process)

will be used to ensure product risk control

PFMEA (Process Failure Mode amp Effects

Analysis) shall be used to structure the

mitigation for risk

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

CTRM

SUPPLIER RATING SYSTEM

Partnering For Excellence

Jan 2019ZerO Defect On time

Objective

Provide objective data for use in supplier management and

sourcing decisions

Promote and encourageimproved communication on

performance issues

Identification of continuousimprovement and cost savings

opportunities

Recognition of exceptional supplier performance

Key Notes

1CTRM continuously monitor supplierrsquos performance on a monthly basis

2

Where monthly performance for OTD is GREEN but

AMBER for QUALITY (or vice versa) the performance will

be AMBER Monthly performance will be based on the

lowest score

3Supplier Rating Card will be will be provided to the

supplier on a six-month time cycle or upon request

Performance Level

PerformanceEscape

(PPM)

On Time

DeliveryOverall Performance Level

RED gt 10 000 lt 90 Not Performing Supplier

AMBER lt= 10 000 gt= 90 Supplier Needs Improvement

GREEN lt= 5000 gt= 100 Performing Supplier

Measurement

2 MAIN CRITERIA

ESCAPE

(PPM) OTD

PPM1

Level Range

GREEN lt= 5000

AMBER lt= 10000

RED gt 10000

OTD2

bull Total Line Due 136

bull Total Line Open 36

bull Total Line Closed 100

OTD 100136 x 100

73

Example

No Item Description

1Missed delivery windows

(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe

2Incorrect shipping quantity

(Over Short)

Supplier supply over short quantity from

the ordering

3 Incorrect missing documentation

Incomplete documentation amp impact

to delivery activities (such as invoice

pick list etc)

OTD2

Level Range

GREEN =1000

AMBER gt= 900

RED lt 900

3 OTD3

Performance Rating Card

Performance Summary

R

A

G

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments

UNDERPERFORMED

PROGRESSING

PERFORMING

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments

bull Propose to do Fast Lane at IQC

bull Consider for Direct Shipment (if applicable)

bull Issue letter of recognition

Fast Lane Criteria

0 PPM amp 0 Escapes for the Last 12 Months

100 On-Time Delivery for the Last 12 Months

Notification RED Supplier

LetterCTRM SUPPLIER

From CC To CC

1st Letter HoD COO Manager CEO

2nd Letter HoDivGCEO

COOCEO

Customer

(CTRM

Accounts

Customer)

3rd Letter COO GCEO CEO

Customer

(CTRM

Accounts

Customer amp

Customers

quality)

4th Letter GCEO - Customer CEO

Escalation

Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue

Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6

consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue

Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party

Inspection CTRM Onsite Inspection No Future Quotation

Exit Criteria 6 Consecutive shipments without delays or quality issue

SUPPLIER

WATCH

LIST

SIP

SIP

EXTENSION

CEASE TERMINATE

Start

EndNotification Level Enter Criteria Consequences Exit Criteria

VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval

Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)

bull Clearly define the problem (s) target and improvement goal

Measurebull Establish a performance baseline for supplier

Analyzebull Identify and engage the supplier for in-depth root cause

analysis and corrective action

Improvebull Execute a corrective action plan (s)

bull Supplier Monthly Report

Controlbull Monitor results over time to ensure improvement

sustainability

Month Month Month Month Month

CTRM Expectation

We strive to receive materialsparts from our supplier with 0 PPM ZERO

DEFECT

Catch defect before shipping to CTRM andCTRMrsquos customer ZERO

ESCAPE

Ensure 100 On Time Delivery with complete

documentation and correct amount ordered OTD

QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy

Lets make it happenThank You

Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)

Company Name

Company Address

Name Quality Representative

Signature

Date

Note

Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request

Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy

COMPLIANCE MATRIX
SQR-001
Rev C
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required
SUPPLIER NAME COMPLETE BY
ADDRESS DATE
SQR 001 CLAUSE COMPLY NOT COMPLY NA PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE
20 QUALITY SYSTEM REQUIREMENTS
21
22
23
24
30 SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER
31
32
33
40 COMMUNICATION INTERACTION
50 RIGHT OF ACCESS
60 APPROVED SUPPLIER LIST
70 COMPLIANCE TO CONTRACTUAL REQUIREMENTS
71
72
73
74
75
80 LANGUAGE
90 CODE OF CONDUCT
100 PROTECTION OF PROPRIETARY INFORMATION
110 DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD)
111
112
113
114
120 NOTIFICATION OF COMPANY CHANGES
121
122
123
130 ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE
131
132
133
140 CONFLICT MINERAL
150 DOCUMENTED INFORMATION RETENTION AND DISPOSITION
151
152
153
154
155
160 OBSOLESCENCE NOTIFICATION
170 CALIBRATION AND TEST CERTIFICATION REQUIREMENT
171
172
180 DISTRIBUTOR REQUIREMENT
181
182
183
190 MANUFACTURER OF STANDARD PARTS
200 QUALITY ASSURANCE PLAN (QAP)
210 COUNTERFEIT PART
211
212
213
214
220 CONTROL OF SUBTIER SUPPLIERS
221
222
223
224
225
230 DELEGATION OF PRODUCT VERIFICATION
231
232
240 VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS
241
242
243
250 TEST SPECIMENS REQUIREMENT
260 VALIDATION AND CONTROL OF SPECIAL PROCESSES
270 INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE)
271
272
273
280 FIRST ARTICLE INSPECTION REPORT (FAI)
281
282
283
284
290 ENGINEERING QUERY NOTES EQN
300 CHANGE NOTE CN
310 STOP NOTE
320 DESIGN AND DEVELOPMENT CONTROL
330 STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE
340 TRAINING AND STAFF COMPETENCIES
341
342
343
344
345
346
347
350 SHELF-LIFE CONTROL
351
352
360 PACKAGING
361
362
370 FOREIGN OBJECT DAMAGEDEBRID (FOD)
380 DELIVERY
381
382
383
390 RELEASE DOCUMENTs
391
392
393
394
400 MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL
401
402
403
410 CONCESSION
420 DIRECT SHIPMENT REQUIREMENT
430 TRANSFER OF WORK
431
432
433
434
440 LAST ARTICLE INSPECTION (LAI)
450 CONTROL OF NON- CONFORMING PRODUCT
451
452
460 NOTIFICATION OF ESCAPE (NOE)
461
462 462
470 GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR)
471
472
473
474
475
476
477
480 SUPPLIER CORRECTIVE ACTION REPORT (SCAR)
490 VERIFICATION AND VALIDATION ACTIVITIES
500 CONTINUAL IMPROVEMENT
510 SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS
511
521
520 NADCAP CERTIFICATION
530 CONTIGENCY PLAN
540 SUPPLIER PERFORMANCE RATING
SUPPLIER REQUEST FOR CHANGE Request No
SECTION A TO BE COMPLETED BY SUPPLIER
PRODUCT IDENTIFICATION
Requestor Name Email
Supplier Name No Phone
Address Date
AFFECTED MATERIAL DETAILS
Part Number
Part Description
TYPE OF CHANGE
Plant Location Certification Approval
Process (manufacturing assembly inspectiontest tooling) Sub- Contractors Major Suppliers
Material Others
CHANGE DESCRIPTION
Detail description of proposed change
Temporary
Duration (in week)
Permanent
REASON FOR CHANGE
- Explain why change is being proposed
- Attached any supporting datareports that describe the change
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC
QUALIFICATION CAPABILITY PLAN
- Explain what will be done to ensure qualification capability is fullfilled
POINT OF EMBODIMENT PLANNING
Date the supplier is targeting to implement the change
(No impacted product to be ship to CTRM AC prior CTRM AC Approval)
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL
IMPACT OF THE CHANGE
Brief description of the impact
Cost
Prod Lead TimeSchedule
Others
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER
Request FAI Data Pack Process Flow
Change Update ERP System Gap Analysis
Certification Approval Update Quality Plan Procedure
Update CTRM AC ASL Other
REVIEW BY
DEPARTMENT NAME amp TITLE SIGNATURE amp DATE
QUALITY
ENGINEERING
PROGRAM
BUSINESS SUPPLY CHAIN
APPROVAL
Approved with above data and action required
Reject
Page 11: SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning and Production Part Approval Process AS9146 Foreign Object Damage (FOD) Prevention

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 8 of 21

d Addition of new Coordinate Measurement System (CMS)

518 The supplier shall include a flow diagram or equivalent in their plan that includes process ownership and graphically depicts the flow of data through the DPDMBD system from receipt of customer provided digital data through the product life cycle (ie final inspection)

a The flow diagram shall identify the documented DPD processes andor work instructions associated with control of the datasets and derivatives

b In lieu of flow diagram the supplier may provide a complete relational diagram of their internal procedures to the requirements of this document

52 Configuration Management and Media Security

521 Configuration Management and Traceability - The supplier shall develop

and maintain procedures to ensure the configuration of all customer provided datasets supplier created CADCAMCAI datasets type design tool designs and datasets sent to sub-tier suppliers used in fabrication or inspection of products These procedures shall include the following 1 A formal release process of DPD which ensures that only current

authorized DPD datasets are available for use in production and inspection CADCAM Software

2 The supplier shall ensure planning and all derivative DPD data that is released is traceable to the customer authority dataset(s) it was created from with derivatives stored and retained as part of the acceptance package

3 Supplier shall demonstrate traceability to the current authority and any derivative dataset including file name and file extension Derivatives shall have revision control in addition to producttooling revision

4 A documented process for change control and retention for all authority datasets and dataset derivatives

5 A documented process that includes segregation storage and retention of noncurrent (obsolete) authority dataset derivatives

6 Supplier shall have a documented process to generate digitized manufacturinginspection data from customer provided full scale engineering Mylar plots or from any authorized physical representation This process shall ensure integrity of derived dimensions and include review release and configuration control of digitized data

522 The supplier shall develop and maintain procedures for configuration

identification and control of CAM software datasets Objective evidence for verification of numerically controlled machinery and dataset performance must be obtained no later than first production use and is required for release for production

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 9 of 21

523 Datasets will be provided in the design format designated by the customer for the program under contract Note This will be primarily be native Computer-graphics Aided Three -

Dimensional Interactive Application (CATIA) V5 native CATIA V4 and in some cases Initial Graphics Exchange Specification (IGES) depending upon program design parameters

524 Media Security - The supplier shall develop and maintain documented

procedures used to insure the integrity and security of customer supplier digital datasets supplier extracted data andor supplier generated definition data 1 These procedures shall include requirements for

a Secure storage and retention of customer provided DPD supplier

created DPD derivatives and digital product acceptance datasets

b The supplier shall assure datasets found discrepant are suspended from use and manufacture is contacted for disposition

c Access and archiving procedures with readwrite protection including passwords which ensure access control This includes authority datasets derivatives digital inspection media used for product acceptance

d Encryption protection for sendingreceiving of electronically transmitted data

e Establishing and maintaining a secure data backup and storage system including remote storage and a disaster recovery process for authority datasets derivatives and digital inspection media used for product acceptance

f Access control with permission andor password protection shall be established in order to ensure that customer provided datasets shall not be inadvertently modified This process shall include derivative datasets released for manufacturing and inspection

g Supplier shall have a process to manage (additionremoval) of supplier employee assess to end user customer technical data systems such as REDARS Enovia Team Center cFolders etc

525 The supplier shall provide a system for formal release of digital datasets which ensures that only authority datasets are available for use in production and inspection A record of the key identifiers of customer authority datasets (drawing sheet revision level andor dataset name) and those key identities and naming conventions created for authority supplier derivatives must be readily available during measurement verification and data analysis processes for product acceptance by supplier sub-tier and customer QA representatives 1 A system for change accountability and configuration management for

all datasets and dataset derivatives (including graphicalgeometric

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 10 of 21

electronic data Computer Aided Engineering (CAE) datasets and supplier hardcopy reports) will be maintained by the supplier

2 The supplier shall comply with and reference in their DPDMBD Quality Plan applicable customer document(s) defining the authority status of geometric elements within customer furnished digital datasets

53 Product Acceptance Software (PAS) Validation

531 The supplier shall document and maintain PAS procedures for control of Product Acceptance Software (PAS)PAS includes software used in the acceptance of special tooling and products 1 Supplier must document and maintain PAS procedures and reference

applicable documents in their DPDMBD Quality Assurance Plan Procedures provide for identification of software name software version and validation results used for all Quality Assurance (QA) applications All changes to PAS are documented and approved by supplierrsquos QA

2 Supplier will develop and maintain procedures for reporting tracking and resolving software related product acceptance problems

3 Procedures will be documented and maintained to prevent unauthorized changes to limit personnel access to software files separate archives for Masters and duplicates

4 Supplier PAS must be verified prior to product acceptance andor manufacturing use The supplier shall establish and maintain a procedure and validation plan independent of the software developer to determine that the software and subsequent revisions accomplishes its intended function A formal means of identifying approved PAS is required with configuration control and QA management procedures for relating the PAS to the product being accepted A PAS verification report is required to demonstrate PAS compliance the report shall include the CMS software functional capabilities (ie GDampT etc) that will be used for inspection andor manufacturing of parts andor tooling The PAS verification report shall demonstrate a comparison of measured values to theoretical values (utilizing a physical artifact or embedded software testing ) within a tolerance applicable to the parts andor tooling being manufactured andor inspected Examples of common algorithms include GDampT functions feature construction temperature compensation CAD translations and software that controls hardware

532 Computer Aided Manufacturing Software - When used for inspection (ie CNC on machine probing etc) the supplier shall develop and maintain documented processes for configuration identification and control of CAM software and must meet the requirements of section 531Supplier must verify numerically controlled software prior to product acceptance and maintain records

533 Supplier Developed Software - Software developed by suppliers requires plans and instructions for building configuration management loading and testing of code Supplier developed software and subsequent revisions will

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 11 of 21

require independent testing and meet the requirements of sections 531 to insure the software accomplishes its intended function

54 Coordinate Measurement Systems

541 Suppliers using CMS Optical Layout Template (OLT) and Plotters for

fabrication andor inspection of customer products (parts and tools) must document their CMS processes Suppliers must comply with the product acceptance software measurement equipment inspection media and training requirements for CMS

542 Additional CMS requirements are stated below and require capability approval by Customer or Nadcap accreditation per section 56

543 The supplier must document inventory of all components used for CMS

measurements that affect the integrity of data collection

544 The supplier and its sub-tier suppliers utilizing CMS and OLT (where applicable) shall have documented procedures for all equipment types to be utilized for inspection of hardware to the CTRM AC Supplier Quality Representative of record for review and approval When the documented procedures have been approved and an on-site verification of the procedures completed by the CTRM AC Representative of record an individual approval shall be granted to the supplier for each type of CMS hardware specified This approval shall be recorded in the CTRM AC Approved Supplier List The documented procedures for each type of equipment shall be developed to include the criteria listed below as well as all supplier specific information

1 Purpose Scope - Overview or statement of specific equipment and its intended use

2 Calibration ndash Supplier shall define calibration intervals and maintain a system for periodic maintenance of measurement equipment The supplier must document inventory of all specific components used for CMS and OLT measurement that could affect the integrity of data collection This inventory should include and not be limited to CMM reference sphere and Laser Tracker target accessories (eg bushings adapters sphere mounts barrod probing drift nest supports etc) all reflector types and weather station equipment Calibration and measurement processes shall be traceable to the National Institute of Standards and Technology (NIST) standard or equivalent and meet original equipment manufacturer requirements

3 Product Acceptance Software ndash Supplier shall perform Product Acceptance Software testing per 53 References

4 Field Checks Probe Calibration Set up ndash Establish criteria for field checks probe calibration set up to ensure data and system accuracy prior to collecting measurement data

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 12 of 21

5 Drift Points Stability ndash When environmental conditions vibration or stability of the product being measured could affect measurement data drift point analysis is required A record of drift points measured and acceptance tolerance used before and after measurements is required as objective evidence

6 Temperature Compensation Scale Factors ndashWhen products are measured in an uncontrolled environment a documented process to compensate for thermal effects on the objects being measured is required The product dimensional characteristics being verified must meet the engineering definition requirements as defined in ASME Y145 Dimensioning and Tolerancing and ANSI B8962 Temperature and Humidity Environment for Dimensional Measurement Objective evidence is required for temperature compensation when using scale bars artifacts or temperature calculation Supplier shall document their temperature compensation process which includes planning for pre post and during measurement survey analysis Although scale bars and artifacts are not required for all applications they can be an effective tool for verification of temperature chane in the object if object scale bar temperatures are monitored closely throughout the measurement survey

7 Establish Coordinate System ndash Establish criteria for changing the coordinate system from a local coordinate system to a part or tool coordinate system (eg tolerances datum targets datum features tooling holes tool enhanced reference system or best fit) Establishment of coordinate systems shall be in accordance with customer engineering definition and ASME Y145 as applicable Best Fit alignment shall not be used unless contractually authorized by end use customer and evidence of authorization shall accompany final inspection reports

8 Multiple Station Set-up Criteria ndash When moving CMS equipment from one location to another or combining CMS equipment during a survey supplier shall document their process and acceptance tolerance A minimum of seven adequately distributed common points used as reference for repositioningadding the CMS equipment during a survey shall be verified and recorded as objective evidence

9 Data Collection Parameters ndash Establish measurement guidelines and specific collection parameters for the CMS equipment prior to collecting measurement data (eg point density point labels timedistance separation parameters apex angles and distance limitations)

10 Data Analysis ndash Establish guidelines for the evaluation of 3D point data to tool engineering engineering datasets point maps or drawings

11 Reports ndash Establish standard process for CMS reports (eg shall include job information coordinate system establishment (alignment verification) object temperature data analysis and measured results point maps) When products are measured in an uncontrolled environment CMS reports shall be include scale bars and drift points Reports shall be in English and in inches unless directed otherwise by customer contract

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 13 of 21

12 Record Retention ndash Establish standard process for all inspection and test records to be archived and retained per customer contract requirements and provided to the customer upon request

13 Training ndash Suppliers shall define training requirements to assure competence and maintain employee training records including onthe-job-training for all CMS users per 511

14 CTRM AC will recognize suppliers approved by Nadcap for Measurement and Inspection (MampI) Industry Controlled Other Party (ICOP) approvals in addition to or in lieu of Customer approval for the following Nadcap accreditations AC7130 AC71301 ndash Nadcap accredidation for CMM

AC7130 AC71302 ndash Nadcap accredidation for Laser Tracker AC7130 AC71303 ndash Nadcap accedidation for Articulating Arms

55 Internal Quality Audits

551 The supplier shall develop and maintain procedures for auditing all operations annually affecting customer digital datasets and related documentation to assure compliance with contractual requirements software and production part quality standards including the observance of security restrictions The audit plan shall include provisions for audit of sub-tier suppliers using DPD data annually on customer products and tooling The audit plan shall address all requirements of this document to include all CMS equipment and software as noted in section 516

552 Results of all audits will be documented and maintained for review by an

authorized customer representative per contract requirements

56 Procurement Control

561 The supplier shall flow down the requirements of this document to their sub-tier suppliers and document sub-tier supplier compliance when customer authority dataset derivatives are used for product acceptance Flow down to sub-tier shall include International Traffic in Arms Regulations (ITAR) Manufacturing License Agreement (MLA) Manufacturing Agreement (MA) Technical Assistance Agreement (TAA) and Export Adminstration Regulations (EAR) requirements

562 The supplier shall be responsible to the customer for the maintenance

change incorporation use of datasets and observance of security restrictions by their sub-tiers for design manufacturing and inspection as applicable

563 Customer reserves the right to survey andor review the DPD quality

assurance and configuration management systems of these suppliers and requires that customer right of entry at supplier facilities be flowed to said suppliers by appropriate documentary means

564 The supplier is fully responsible for and shall establish procedural controls to

assure CTRM AC DPD transferred (authority and derivatie) between their

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 14 of 21

company divisions and all levels of sub-tier suppliers shall be in compliance with this document

565 The supplier shall determine scope of DPD sub-tier supplier approvals based on their ability to interpret and maintain control and configuration of DPD data Criteria for selection evaluation and re-evaluation shall be established Records of the results of evaluations and any necessary actions arising from the evaluation shall be maintained

566 The supplier shall continue to approve sub-tier suppliers and measurement service providers It is recommended that suppliers recognize the Nadcap MampI accreditation or require sub-tier suppliers to become Nadcap MampI accredited NADCAP accreditation does not relieve suppliers of the responsibility to monitor and measure sub-tier performance

57 Control of Measurement Equipment

571 The supplier will develop and maintain a system for a periodic certification of digital measurement equipment These controls will provide records of dates of certification acceptancerejection and next certification due date Measurement equipment will be physically identified in accordance with certification records This includes all CMS equipment NC (CAM) equipment with calibrated inspection probe capability and plotters (used to produce drawings Mylars or other inspection or tooling media)

58 Inspection Media

581 The supplier shall ensure that all digital measurement operations performed on each part or tool are planned Supplierrsquos QA organizations are responsible at a minimum for digital inspection media measurement instructions and analysis of data for product acceptance Measurement planning shall give consideration to the following activities as appropriate in meeting the specified design requirements 1 Description of method and instructions for validation of each product

feature for first article inspection and documentation of the analysis of inspection and test results used as a basis for all qualityinspection adjustments To validate product features with methods other than dimensional measurement the supplier must document the media andor process used

2 Selections of specific stages of production to perform feature measurements to monitor production capability ensure validation of all specified requirements and integrate manufacturing and measurement processes

3 Analysis and delivery of measurement data for engineering disposition design improvement process control and defect reduction

582 The supplier shall develop and maintain procedures to create inspection

media and other measurement data from DPD databases including delivery and control of the media this will include documented inspection plans andor equivalent procedures that

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 15 of 21

1 Show data sources independent of manufacturing flows

2 Inspection Media is created by qualified personnel

3 Media review process exist (checker checklist or peerteam review)

4 Inspection Media contais graphics annotations text and GDampT sufficient to illustrate inspection operation and result

5 Coordinate system alignment datum features are defined

6 PartTool set up instructions

7 Media is traceable to authority source and any additional derivative media used Note Derivative datasets will be stored and readily comparable to the authority source

Note Derivative datasets will be stored and readily comparable to the authority source

8 When a supplier uses authority databases for inspection purposes any

data extracted from those datasets used for product acceptance must have visible evidence of supplierrsquos QA acceptance and be under configuration control In addition any output data generated from plots and CMS inspection processes must have evidence of suppliers QA acceptance and be under configuration control Traceability of CMS data back to the original customer authority dataset is required

9 Data or datasets identified as ldquoreference onlyrdquo may not be used for inspection purposes

10 Supplier may use definition of Master Dimension Definition (MDD) Master Dimensions Identifier (MDI) Master Dimension Surface (MDS) or other digital definition including IGES or STEP format as authority for product acceptance when supplied by CTRM AC according to a Master Dimension Request (MDR) process

583 Reduced Content Drawings - DPD datasets with reduced content

including MBD datasets without 2D views may require users at supplier to extract information from dataset sufficient to instruct and document manufacturing and inspection activity for the product A LEV 2D sketchesviews andor datasets may be used to convey manufacturing and inspection information as required to fit the supplierrsquos methods of operation When planning measurements for product acceptance supplierrsquos QA verify that all product design requirements as follows 1 All features identified on the 2D drawing

2 Features of the 3D model not defined by the 2D drawing

3 Fabrication amp manufacturing process specifications

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 16 of 21

4 Flag notes parts list amp other specified requirements

5 SSPrsquos SPECOrsquos and APOrsquos ZSPrsquos

584 Printed Wire Boards (PWB) ndash PWB suppliers that have been provided 100 Customer defined 2D drawings are exempt from MAA1-10009-1 approval

585 Supplier created plotted media - Suppliers creating plots for product

acceptance must have documented processes These procedures shall include the following at a minimum

1 Plotter calibration- Follow OEM process for calibration and adjustment

and independent validation to NIST or equivalent

2 Plotting Environment ndash Equipment located in temperature and humidity controlled environment to meet product requirements (Typically 68deg F with +- 2degF variance)

3 Verification of engineering definition Verification of developed flat pattern and plot verification features

4 Plotted media material ndash should be minimum of 0005 inches thick polyester film Paper plots may be approved on a case by case basis for tolerances greater than +- 010 inches

5 Part number identification and revision ndash Traceability to Customer authority dataset

6 Verification of plotted media - acceptance criteria of plot accuracy prior to stamping and releasing plot to manufacturing or inspection

7 Quality acceptance stamping- Date Temperature Humidity Accuracy and evidence of inspection

8 Accuracy of plots used for inspection ndash Plotted media will be validated prior to use in the environment where they are used (Manufacturing amp Inspection etc) Note The tightest product tolerance that can be reasonably inspected with a Mylar overlay is +- 0030 inch after grid check or defined verification features check has been performed

586 Validation of plot accuracy ndash Check plots for accuracy prior to manufacture and inspection of parts Measure to ensure the accuracy of the grid lines or defined verification features vertically horizontally and diagonally to validate plots Grid lines are usually plotted in 10-inch increments Check the grid lines from the first to the last grid line or defined verification features Grid lines shall be within a tolerance of +- 0020 under 100 inches within +- 0030-010 over 100 inches

587 Environmental Controls ndash Plotting equipment shall be located in a temperature and humidity controlled environment Development and validation of plots will be done in an environmentally controlled area using a real time monitoring system for temperature and relative humidity

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 17 of 21

Note The tolerance noted in the plot accuracy stamp is the accuracy of the plot at the time it was generated and does not relieve the user the responsibility to validate the plot at the time of use

588 Handling Storage - To maintain media accuracy and stability plots are required to store in

1 A container not less than 3 inches in diameter

2 In a non-condensing moisture and chemical free area

3 Temperature from 65 to 80deg F and relative humidity from 45 to 55 percent

4 Do not expose the media to heat generating sources This may include laser printers computer monitors copy machines air compressors transformers batteries engines and sunlight

5 Do not folds crease or damage in anyway as this also effect the dimensional stability

589 Destruction of ObsoleteUnusable Plot Media - All materials and computing media of any kind containing PROPRIETARY information shall be disposed of by methods that ensure that all proprietary information is destroyed so that none of it can be reconstructed from the residue or remains Disposal methods may include recycling shredding burning etc and are dependent upon the resources at any given companysupplier facility Recycling may be used only where procedures are in place to assure continuous security controls throughout the recycling process

59 Data Exchange Methods

591 The supplier shall document the current level of hardware software and other digital system information (eg Program Temporary Fix (PTF) project files) required to maintain synchronization with customer supplier datasets andor data exchange formats per applicable customer system(s) compatibility requirements This includes CAD LEV data exchange and other computing equipment that receives authority data andor is installedtested by customer Supplier shall comply with the reference applicable synchronization requirements in their DPDMBD quality plan Reference CTRM AC form Reg No 386 Section B

592 Translations ndash When suppliers translate from Native CAD format to alternate formats including CATIA V4 to CATIA V5 suppliers are responsible for all dataset translations used for manufacturing and inspection and must have a clear documented process for each The documented process must include a method to verify the accuracy of translations Suppliers must be able to demonstrate the CAD translation process including verificationinterrogation methods used and the ability to identify known discrepancies 1 Acceptance criteria for accuracy of translated surface profile geometry

tolerance) must be determined by the supplier and must ensure the end product will be within engineering tolerance specification Objective

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 18 of 21

evidence of translation validation must be retained (Typical allowable deviation is 110th of the tightest engineering tolerance)

2 The verification process for translation of datasets containing 3D annotation ie feature control frames dimensions text andor surface geometry must ensure that all intended entities are accounted for in the translated media

3 Suppliers receiving Customer authority STEP format datasets supplemented with a 2D DWF 3D-PDF or SUPPAR STEP formats throughout their product realization and inspection process are not required to perform data translation validation It is strongly recommened data translation validation remain a best practice to mitigate potential errors

510 Tooling 5101 Tool Design - The supplier shall describe procedures to ensure release

acceptance identification security access and change control of tool design and tool inspection datasets Tooling datasetsshall have traceability to current authority engineering and derivative tooling dataset sources The engineering authority dataset(s) shall be identified on the tool design when applicable

5102 The supplier shall ensure that when Tool Design responsibility is flowed

down to sub-tier suppliers the sub-tier supplier will be approved by the supplier

5103 Traceability ndash All digitally defined tools and physical inspection media (check fixtures templates etc) will be traceable to the engineering authority dataset tool design dataset and any tool inspection datasets

5104 Inspection - These tools and tooling media will be accepted and periodically validated to the authority design at a frequency determined to ensure accuracy and repeatability of the tool before use

511 Training and Process Performer

5111 DPD Training ndash Suppliers shall define training requirements to assure

competence and shall maintain employee training records for all DPD system users eg quality IT planning purchasing contract review and manufacturing

5112 The supplier shall ensure that QA personnel and other personnel utilizing

the DPD system have DPD system access and training adequate to perform digital product acceptance activities andor their related process functions including digital inspection media generation performance of inspections and 3D data collection If these activities are performed by individuals other than the suppliersrsquo quality assurance personnel the supplier shall define the specific tasks and responsibilities that are authorized and the corresponding requirements and training necessary to perform those tasks A Training Plan (ie Training Matrix etc) is required to document training requirements and status

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 19 of 21

5113 Training syllabus shall include training criteria necessary to ensure proficiency of process performers eg planning programers quality etc to interpret ASME Y14 Dimensioning and Tolerancing (aka GDampT)

512 Authority and Responsibility of Authorized Customer Quality Assurance

Representatives

5121 The Customer Quality Assurance Representative shall have access to the supplierrsquos DPD QA plan and related documentation

5122 The Customer representative shall verify compliance and document the

supplierrsquos DPD capabilities

5123 The Customer representative shall maintain open lines of communication between customer supplier and sub-tier supplier(s) as required for technical coordination and facilitating changing digital processes to improve product quality

60 REFERENCES AS9102 Aerospace First Article Inspection Requirement MAA1-10009-1 Spirit AeroSystems Inc Document D6-51991 Quality Assurance Standard for Digital Product Definition at Boeing Suppliers Form Reg No 386 Digital Product Definition (DPD) Model Based Definition (MBD)

Checklist Form Reg No 513 Supplier DPD MBD Audit Checklist

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 20 of 21

70 AMENDMENT RECORDS

Issue Date Description Amendment

by

I 22 Aug

16

Revised and add in requirements as per changes of MAA1-10009-1 from revision F to revision G

Sayeda Nafisah

H 23 Sep

2015

bull Add First Article Inspection per AS9102 as a part of Inspection Media in clause 595

bull Add AS9102 as REFERENCES

Farina

Suhaila

G

18 Sep

2013

Revised and add in requirements as per changes of MAA1-10009-1 from revision D to revision E Clause affected 20 30 513 541 543 544 571 591

Farina Suhaila

F

23 May 2013

bull Add in Form 513 to be used during supplier DPD MBD audit in clause 576

bull Add in Supplier DPD MBD Audit Checklist Form 513 in Clause 60 References

Farina Suhaila

E 18 Dec

2012

bull Add in details for sub tier control in clause 57

bull Add in DPD MBD approval for sub tier in Appendix 1

bull Add in KAL DPD SQAR in clause 60 References

Farina Suhaila

D 01 Dec

2011

bull Added lsquoTranslationrsquo in Definition

bull Revise 41 42 517 532 text

bull Added para 54 CMS as new Renumbered remaining paras to 55 to 512

bull Delete 582 and 583 in its entirely and reformatted remaining numbers

bull Revised step formatting in para 5101 and added 5102 as new

bull Add D6-51991 in section 60

bull Revise form Reg 386 to include Attachment A to F per MAA1-10009-1 Rev D

Ho Yick Hong

C 23 Sep

2010

Added ldquoMBDrdquo after each ldquoDPBrdquo callout Revised ldquoDPDrdquo to digital dataset Added ldquoCTErdquo ldquoNC and ldquoPCMSrdquo in section 30 Revise 522 and 523 Revise ldquoDPDrdquo to ldquodigital datasetrdquo in 525 527 545 and 551 Revise 563 582c and 59 Revise 5102 as section 58 Add sentence 5111

Ho Yick Hong

COMPANY APPROVED

PROCEDURE

Aero Composites CAP

TITLE DIGITAL PRODUCT DEFINITION (DPD) FOR

SUPPLIERS

Doc No CAP06-014

Issue I

Page 21 of 21

APPENDIX 1 ((DPD MBD APPROVAL FOR SUPPLIER)

FLOW CHART INPUT PIC

Requestor send DPD MBD checklist

with CAP 06-014 to supplier

Requestor send the complete form

to SQA

SQA and DPD team review DPD

MBD checklist

Supplier fill up DPD MBD checklist

with objective evidence and send

to requestor

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386 (DPD MBD

Checklist)

CAP 06-014 (DPD For

Suppliers)

Form 386

(DPD MBD Checklist)

CAP 06-014

(DPD For Suppliers)

CAP 08-002

Supplier Assessment

Approval amp Control

Requestor

Supplier

Requestor

Supplier

Supplier

Requestor

Requestor

SQA

SQA

CTRM AC rep

SQA

CTRM AC rep

SQA

Does supplier

required

DPD MBD

YES

NO

Evaluation

result

CONFORMING

NON CONFORMING

Supplier is not

approved for DPD

MBD

Proceed with supplier

approval process as

per procedure CAP

08-002

File Attachment
CAP06-014 Digital Product Definition (DPD) for Suppliers Issue Ipdf

SUPPLIER

DELEGATED

QUALITY

REPRESENTATIVE

PROGRAM

(DQRP)

REQUIREMENTQUALITY

WARNING

copyCTRM AC All Rights reserved Confidential and proprietary document This

document and all information contained herein is the sole property of CTRM AC

No intellectual property rights are granted by the delivery of thus document or the

disclosure of its content This document shall not be reproduced or disclosed to a

third party without the express written consent of CTRM AC This document and its

content shall not be used for any purpose other than that for which it is supplied

httpswwwctrmcommy

Zahirah Shaik Dawood Head of Department

Supplier Quality Assurance

Hisham MarjohanHead of Division

Supplier Management

Approved by

Revision Date Description of Changes

NC 23- April 18 Initial Release

10

PURPOSE

20

SCOPE

30

DEFINITIONSABBREVIATION

40

INTRODUCTION

50

RESPONSIBILITY

60

REQUIREMENTS

70

APPLICATION

80

TRAINING AND EVALUATION

90

TERMINATION

100

APPENDIX A GUIDELINE FOR DQR STAMP

APPENDIX B DQR EVALUATION CHECKLIST

contents

revisionhistory

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN

PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

This procedure defines the steps needed by

supplier to apply as Delegated Quality

Representative for CTRM AC

a) Introduction

b) Responsibilities

c) Requirements

d) Application

e) Training and Evaluation

f) Termination

10purpose

20scope

This procedure shall apply when

Head of Supplier Management

elects to delegate product release

verification by contractual flow

down to supplier to perform product

acceptance on behalf of CTRM AC

31 C of C Certificate of Conformance

32 DQR Delegated Quality

Representative

33 FAI First Article Inspection

34 PO Purchase Order

35 SQA Supplier Quality Assurance

36 SQR Supplier Quality Requirement

37 SM Supplier Management

38 Supplier Organization or person that

provides a product or service

30definition amp

abbreviation

41 Suppliers are eligible to appoint their own

employees as Delegated Quality Representative

(DQR) DQR has the privilege of accepting

parts on behalf of CTRM AC

42 DQRs have the delegated inspection authority to

assure productsmaterialservices meet all

engineering drawing specification and quality

requirements They have the responsibility to

implement and maintain quality controls which

will assure conformance to all CTRM AC product

and purchase order requirements DQR is not

applicable to any supplierrsquos subcontractors

40introduction

51 The DQR shall hold authority either to accept or reject

productsmaterials and services

52 The DQR will be held responsible and accountable for the quality of the

product and paperwork

53 The DQR will perform inspection adequate to assure compliance to

engineering and purchase order requirements

54 When a First Article Inspection (FAI) is required the DQR will audit the

FAI Report to assure that all requirements are met per AS9102 The

DQR shall indicate approval by applying their DQR stamp in the footer

section below Field 23 of FAI Form 1 If not approved the DQR shall

indicate the reason for disapproval Another first article on the next lot

of parts is performed until an acceptable part is produced

55 Perform inspection on CTRM AC specified characteristics per

requirements denoted in applicable sampling plans

56 Verify all test requirements are met prior to release of any part

57 Verify that only approved sub-tiers were used for special processes if

specified

58 Perform all inspection product releases within approved scope

59 Verify that the PO and engineering drawing revisions match the

revisions to which the product was manufactured

510 Verify that all PO requirements are met (quality notes customer

requirements etc)

511 The DQR stamp and date of acceptance will be affixed to all

accompanying documents with the delivered productsmaterials (Refer

Appendix A for Stamp Guideline)

512 The DQR need to 100 visual inspection for the following criteria as

bull Finishing (primer passivation anodize etc)

bull Surface roughness

bull Scratches Nicks gouges burrs etc

bull Circularity of holes

bull Identification method location and contents

bull Others such as thread damage mark-off sharp inside corner

radius etc

513 The DQR need to follow up past rejections

bull Rejections should be inspected 100 (every part should be

checked) on the next lot of parts delivered

bull Rejections from the previous inspection should be inspected

100 on the next lot of parts delivered

50responsibility

514 In the event of product final buyoff DQR that signed and stamped

the C of C shall not be the same person who conduct the inspection on

the final product prepare the C of C and any other supporting

documents If it happens any other DQR shall require signing and

stamping the C of C

515 DQR is required to conduct inspections after final assembly or surface

finish has been done and Pre-Delivery Inspection before panel

proceeds to staging andor delivery

516 In addition CTRM AC require delegated suppliers to

bull Shall maintain their QMS approval

bull Shall have a documented process detailing the requirements

for CTRM AC product verification delegation including the

establishment of process controls and monitoring for process

effectiveness

bull Current list of DQR personnel with ID stamp including the

associated scope of approval shall be provided annually basis

bull Provide CTRM AC notification within 48 hours of changes

affecting the delegation process (Example change of

authorized inspector change of manufacturing plant)

bull Notify CTRM AC within 48 hours of any major non-conformance

found

517 The supplier is responsible for assuring that the authorized DQR

personnel have prerequisites including but not limited to those listed

below sufficient to be able to perform their duties

bull Access to product-related documentation

bull Access to necessary facilities and equipment to be able to

perform DQR activities

bull Sufficient time allotted to adequately perform the associated

product verification activities

bull The authority to suspend the release of products until all open

issues associated with product being released are addressed

bull Documented and demonstrable proficiency and training

including appropriate product knowledge

518 The supplier shall retain the following records from DQR activity in

accordance with the CTRM AC contractual requirements

bull Records that DQR activity has been performed (eg

Delegated Product Release Verification Checklist)

bull Initial and recurrent qualification records for DQR personnel

bull Vision assessment record for DQR personnel

bull Records of product andor documentation non conformances

identified during the DQR process

50responsibility

61 Candidates shall be assigned to a function with authority to accept

or reject productsmaterials and services

62 Candidates

bull Must be employed by the supplier

bull Must report through the quality organization

bull Must adhere to all DQR requirements in SQR 001

bull Must have ability to read write and understand English

bull Must have experience knowledge and sufficient training in

inspectionacceptance techniques related to the type of

product produced for CTRM AC and shall be physically

capable of performing inspection activities

bull Must be familiar with customerrsquos drawing specifications and

requirements

63 Candidates must have completed successfully training in

bull AS EN9100

bull AS9102

64 The candidates are required to have

bull Experience and on job training at final inspection at least

12 months

bull Familiar with CTRM AC SQR 001

bull Have training in the working methods and familiar the

application of CTRM AC material and process specification

65 Candidates are required to have an annual eye examination per

the following requirements

bull Individuals shall be tested in at least one eye either

corrected or uncorrected

bull For near vision applicant shall be able to read Jaeger 2

(050 mil high) at distance of twelve inches or Snellen

1418 (2030)

bull Far vision must equal 2030 in at least one eye either

corrected or uncorrected

bull Color perception testing is required one time only

Candidates shall be capable of adequately distinguishing

and differentiating colors used in the method for which

certification is required the process being performed or

inspection activity

60requirements

70application

71 To apply for DQR the applicant shall submit

bull DQR Candidate Application through memo

bull Attached copy of candidates training records

bull Current Vision Examination Result

bull Copy of resume with working experience

bull Suppliers shall confirm their compliance by completing

Evaluation Checklist (As per Appendix B) for each DQR

Personnel

Email memo and the support documents to the attention of

nafisahnawasctrmcommy or farinasuhailactrmcommy

Supplier Quality Assurance (SQA)

CTRM AC Sdn Bhd

80training amp

evaluation

81 Training will be given by CTRM AC personnel as per DQR syllabus

On Job Training also must be completed by candidate and

recorded in supplier History Job Card

82 The DQR syllabus will include the following

bull Review of CTRM ACrsquos specifications procedures and

documentation requirements

bull Review of CTRM ACrsquos test material requirements

bull Shipping preparation documents (CofCTest Report)

83 DQR evaluation shall be performed by CTRM AC SQA during trial

inspection visits A variety of both complex and simple partsmaterials

shall be presented during these visits

84 If the candidate passed and met all the requirements as per table below

supplier shall then submit History Job Card with CTRM AC SQA Head

endorsement and Head of Vendor Management shall issue a certificate for

the respective candidate

85 Supplier will then issue DQR acceptance stamp as per Appendix A All

stamps must be traceable to the supplier and individual DQR No person

other than the individual assigned the stamp shall use the DQR Stamp

86 Refresher training by supplier shall be completed every three years at a

minimum and attendance shall be submitted to CTRM AC Failure to

successfully complete training will result in recall of the DQR stamp

Topic Requirements Objective Evidence

Training SQR-002

Delegated Quality

Representative ProgramComplete Training Record

On Job TrainingPerform inspection on min 100

parts (minimum 90 pass)History Job Card

91 Termination of a specific DQRs status can be subjected to one or more

of the following

bull Repeated failure to comply with DQR program

bull Intentional or repeated unauthorized release of material

bull Failure to maintain DQR duties and responsibilities as required

by CTRM AC

bull Transfer to job responsibilities outside of Quality scope

bull Termination of employment with the supplier

92 Termination of the DQR program at Supplier Termination of the

certified supplier status (De-Certification) will be based on the

following

bull Repeated failure to comply with DQR Program

bull Customer complaint more than 15 within a year

bull Red Supplier for 3 consecutive months for performance rating

bull Intentional or repeated unauthorized release of material

93 SCAR andor Supplier Score Card will be issued and concerned DQR

need to develop and present improvement plans to CTRM AC

94 The supplier will be notified of the cause for de-certification and will

be instructed to dispose stamps Subsequent shipments will be

subjected to CTRM AC incoming inspection

90termination

of

delegation

100Appendix A

GUIDELINE FOR DQR STAMP

EMPLOYEE STAMP

NO

EXAMPLE AC 001

SUPPLIER NAME

DQR ndash CTRM AC

1 cm

1 cm

110appendix B

DQR EVALUATION CHECKLIST

File Attachment
SQR 002 Rev NCpdf

Sheet1

ampPReg No479B-F

image1png

File Attachment
Form 479B Supplier Request for Change REV B xlsx

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART A (To be filled up by supplier)

DOCUMENT IDENTIFICATION

1) Supplier Name

2) Supplier Address

3) Supplier Representative

4) Contact Number

5) Supplier Email Address

IDENTIFICATION OF PRODUCT AFFECTED

6) Purchase Order Number 7) PO Item Number

8) Part Number 9) Quantity

10) BatchLot Number 11) Delivery Date

12) Part Number Description

13) Certificate of Conformity Number (optional)

DESCRIPTION OF NON COMFORMITY

14) Specification Requirement

15) Detailed of Non Conformity

CONTAINMENT ACTION (Required to respond within 24 hours)

16) To assist in containment of this problem please address these key questions and sign off below YES NO

a- Have you shipped or is there any suspect material in transit to CTRM before

b- Have you shipped to other customer for the affected part number

c- Do you have any similar parts in finished stores with the same problem If yes do not shipped out without CTRM approval

d- Do you have any suspect material currently in production that may exhibit this problem

e- Does this problem exist in similar CTRM part numbers

f- Has a sub-tier supplier contributed to this problem

g- Has any suspect material been drop shipped to a CTRM directed source

h- How has the problem affected the situation

i- Do you have any plan to perform inspection at customer site

17) Supplierrsquos Representative signature _________________ Name (please print)

Date

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

ROOT CAUSE (Direct Immediate cause Detection Ascertain the existence or presence Systemic Affecting most or all of system rather than a small portion of the system)

18) Describe how this non-conforming material escaped your quality system i Direct ii Detection

iii Systemic

19) Define the root cause of this escape (ManufacturingDesign) Be sure to include a definition of the methodology employed to determine root cause i Direct

ii Detection

iii Systemic

CORRECTIVE ACTION

20) Describe the corrective action(s) taken to correct this escape

21) Describe the corrective action(s) taken to eliminate recurrence of this escape

22) Due date to complete by ______________________

SIGNATURES APPROVAL

24) Signature of Supplier Representative providing RCCA _______________________ Date_____________

Name (please print)

SUPPLIER NOTICE OF ESCAPE (NoE)

Refer to CAP08-010 Reg No 542A-F

PART B (To be filled up by CTRM)

REVIEWER

25) Supplier Quality Engineer (SQE) _______________ Date _____________

26) Program Quality (PQ) __________________ Date _____________

27) Manufacturing Engineer (ME) ______________ Date _____________

28) Others ___________________ Date _____________

29) Others ___________________ Date _____________

30) Others ___________________ Date _____________

CHECKLIST PIC DATELINE STATUS REMARKS

31) Purgequarantine current stock of affected product

32) Conformed stock-coverage

33) Quantity delivered to customer

34) Submit notification to customer (within 24 hours)

35) Advice for replacement etc

36) Disposition of affected parts

37) Follow up NoE and verify corrective action

File Attachment
Form 542 - Supplier Notice of Escape (NoE)pdf

Compliance Matrix

COMPLIANCE MATRIX SQR 001 Rev C

image1emf

File Attachment
Compliance Matrix Formxlsx

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 4 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

APPENDIX B Supplier Notification Changes

APPENDIX C Document Retention and Storage Matrix

APPENDIX D Customerrsquos Applicable Requirements Matrix

ATTACHMENT CTRM AC Supplier Performance Rating

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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Table of Contents

10 Introduction 7

20 Quality Management Systems (AS9100 Clause 843) 7

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843) 8

40 Communication Interaction (AS9100 Clause 843) 8

50 Right of Access (AS9100 Clause 843) 8

60 Approved Supplier List 8

70 Compliance to Contractual Requirements 9

80 Language 9

90 Code of Conduct 9

100 Protection of Proprietary Information 10

110 Digital Product Definition (DPD) Model Based Product Definition (MBD) 10

120 Notification of Company Changes (AS9100 Clause 843) 10

130 Environmental Health amp Safety (EHS) Compliance 11

140 Conflict Mineral 11

150 Documented Information Retention and Disposition (AS9100 Clause 843) 12

160 Obsolescence Notification 12

170 Calibration and Test Certification Requirement 13

180 Distributor Requirement 13

190 Manufacturer of Standard Parts 13

200 Quality Assurance Plan (QAP) 14

210 Counterfeit Part 14

220 Control of Subtier Suppliers 14

230 Delegation of Product Verification 15

240 Verification and Validation on Purchased Products 16

250 Test Specimens Requirement (AS9100 Clause 843) 16

260 Validation and Control of Special Processes 16

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE) 16

280 First Article Inspection Report (FAI) 17

290 Engineering Query Notes EQN 17

300 Change Note CN 17

310 Stop Note 17

320 Design and Development Control (AS9100 Clause 843) 17

330 Statistical Techniques for Product Acceptance (AS9100 Clause 843) 18

340 Training and Staff Competencies (AS9100 Clause 843) 18

350 Shelf-Life Control 18

360 Packaging 19

370 Foreign Object Damage Debris (FOD) 19

380 Delivery 19

390 Release Documents 20

400 Monitoring Temperature and Humidity Control Material 21

410 Concession 21

420 Direct Shipment Requirement 21

430 Transfer of Work 22

440 Last Article Inspection (LAI) 20

450 Control of Non ndash Conforming Product 22

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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460 Notification of Escape (NoE) 23

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR) 23

480 Supplier Corrective Action Report (SCAR) 24

490 Verification and Validation Activities (AS9100 Clause 843) 24

500 Continual Improvement (CI) 24

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843) 25

520 NADCAP Certification 25

530 Contingency Plans 25

540 Supplier Performance Rating 25

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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PRINTED COPIES ARE CONSIDERED UNCONTROLLED

10 Introduction

11 The purpose of this document is to communicate the quality delivery and other general

requirements that CTRM AC expects from all of its suppliers This document details the

facilities and features of the supplierrsquos quality system that will be assessed by CTRM ACrsquos representatives prior to the placing of new orders and after the orders have been placed

It will also be used as a standard for the development of existing relationships between

CTRM AC and its current approved supplier This document is not intended to replace any

agreements or specifications but serves as the minimum requirement upon which other

requirements and expectations are built

12 This document applies to all CTRM ACrsquos purchase order for products and services used directly in CTRM ACrsquos production It is the supplierrsquos responsibility to notify the Supplier Quality Assurance Department of any questions or concerns in complying with the

requirements of this SQR 001

13 APPENDIX A Applicability Matrix contains keys to determine the applicability of CTRM

ACrsquos Requirements to each supplierrsquos categorization and shall be used by the supplier as part of the supplierrsquos quality planning function to ensure compliance with CTRM AC requirements

14 Supplier shall comply by performing a documented gap analysis for each new revision of

SQR 001 and ensure gap closure within 60 days from the document publication date unless

otherwise notified by CTRM AC Request for any deviation shall be documented and

submitted to sqactrmcommy Only the SQA Head of Department may authorize any

deviations to the requirements included herein

15 SQR 001 is available at the latest revision on CTRM ACrsquos website at httpswwwctrmcommy under the ldquoVENDORrdquo section

20 Quality Management Systems (AS9100 Clause 843)

21 Suppliers shall maintain a Quality Management System suitable to the products and

services provided to CTRM AC QMS shall be certified by an IAQG accredited certification

body (CB) and registered in OASIS with the latest revision CTRM ACrsquos requirements for QMS approval within its supply chain is as follows

Manufacturer AS9100

Stockist Distributor AS9120

Testing Laboratory ISO 17025 or NADCAP or ILAC Accreditation

Calibration ISO 17025 or ISO 10012 or ANSINCSL Z5403

22 Supplier will be required to provide objective evidence that demonstrates compliance with

the applicable QMS and SQR 001

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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23 Non ISO 9001 certified suppliers will be expected to demonstrate adequate management

and controls of their processes that satisfies CTRM ACrsquos minimum requirements

24 If supplier or its subtier is involved in one of the PRINADCAP AC7004 families of special

processes recognized by CTRM AC the supplier or subtier shall gain and maintain the

PRINADCAP AC7004 accreditation In addition supplierrsquos subtier shall end customer approved and comply with end customerrsquos requirements depending on the program Any exception must be specifically agreed by CTRM AC Supplier shall also ensure sub-tierrsquos accreditations are current and valid

30 Specific Requirements ndash By CTRM ACrsquos Customer (AS9100 Clause 843)

31 In addition to the requirements contained in this document the following specific

requirements in APPENDIX D are applicable to the following CTRM ACrsquos customers The supplier is required to access and review CTRM ACrsquos Customer Portal for the latest Customerrsquos documents If supplier has difficulty to retrieve the documents from CTRM ACrsquos Customer Portals supplier shall inform to SQA personnel

32 Supplier shall comply with the latest revision of SQR 001 Customerrsquos Specific Quality System Requirements and other documents referred herein

33 These requirements must be flowed down and communicated to any sub-tier supplier in

the supply chain

40 Communication Interaction (AS9100 Clause 843)

The supplier shall appoint personnel with organizational authority as a principle to resolve any

issues related to supply chain Names and positions of these personnel of contacts shall be

communicated to CTRM AClsquos Buyer

50 Right of Access (AS9100 Clause 843)

Suppliers shall provide the right of access to CTRM AC CTRM ACrsquos customer statutory and regulatory authorities to the applicable areas of all its facilities and to applicable documented

information at any level of the supply chain

60 Approved Supplier List

CTRM AC requires all suppliers to be approved prior to the issuance of contracts All suppliers

must be approved by CTRM AC regardless of approvals by customers or other entities Suppliers

are required to furnish CTRM AC with updated documents when necessary including current QMS

certification and customerrsquos approval (eg Airbus Spirit UTAS etc)

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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PRINTED COPIES ARE CONSIDERED UNCONTROLLED

70 Compliance to Contractual Requirements

71 All products process and services shall comply with CTRM ACrsquos requirements including approval of (AS9100 Clause 843)

products and services

methods processes and equipment

the release of products and services

72 The supplier shall adhere to comply with all contract (eg engineering drawing

specification SQR 001 SoW purchase order) requirements The supplier shall review

CTRM ACrsquos requirement stated on the purchase order to ensure supplier has the capability and resources to comply with the requirement The supplier is required to acknowledge

acceptance of CTRM ACrsquos Purchase Order via attached Form PO Acceptance within 3 working days

73 The supplier shall notify to CTRM AC immediately if they are unable to comply with the

requirements Any discrepancies or queries shall be resolved before the order or contract

is accepted Amendments to orders or contracts shall be formally reviewed Records of

contract review shall be maintained and documented

74 Supplier shall only accept agreements and instruction in writing (eg PO drawing

specification) Verbal agreementsinstruction and email are not acceptable as approval and

authorization

75 When the supplier uses sub-tier sources to perform work on products andor services for

CTRM AC the supplier shall flow down to its sub-tier all of the applicable technical and

quality requirements contained in CTRM ACrsquos contract

80 Language

The supplier shall ensure all written and oral communication must be in English as well as

supplierrsquos procedure specification or reports Any entry on the supplierrsquos documentation which requires correction shall be stroked through initialed and dated by the supplier and leaving the

item in a readable condition Any other methods of correction is not acceptable

90 Code of Conduct

The supplier must comply with all national and other applicable laws and regulations relating to the

respective country of operation This includes ensuring that business transactions with CTRM AC

are fully reported recorded ensuring that their employees are aware and properly trained to comply

with the requirements CTRM AC expects its suppliers to make proper provision for the health

safety and welfare of its people visitors contractors customers and those in the community who

may be affected by their activities

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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100 Protection of Proprietary Information

Any information received by the supplier from CTRM AC must be kept confidential and never be

disclosed to any third party without the prior written consent of CTRM AC The proprietary

information can include but is not restricted to all versions of electronic data drawings and

documentation tooling and materials The supplier shall not under any circumstances make a

direct approach to CTRM ACrsquos customers in relation to agreed business dealings

110 Digital Product Definition (DPD) Model Based Product Definition (MBD)

111 Datasets will be provided in the CATIA V5 format to supplier by CTRM AC via CD or FTP

server Data will be dispatched together with Engineering Dispatch Note (EDN) for the

receiver to sign as an acknowledgement of receipt and the EDN shall be returned to the

sender as mentioned within the EDN form

112 The supplier shall comply with the latest CAP-06-014 ndash Digital Product Definition (DPD) for

Suppliers and flow down the requirements of applicable document to their subtier when

data sets and data set derivatives are used based on workpackage reward by CTRM AC

Subtier supplier shall be audited and approved to DPDMBD by the supplier prior to use of

data for production

113 The supplier shall develop and maintain comprehensive documented DPD MBD

processes andor procedures that assure integrity of the product engineering andor tooling

and configuration is maintained throughout the supplierrsquos DPDMBD system from receipt of CTRM AC data through creation of derivatives to product acceptance and process

improvement

114 CTRM AC shall be notified within 30 days of any changes to a suppliersrsquo DPDMBD process CTRM AC reserves the right to survey and or review the supplierrsquos DPDMBD system to verify effectiveness of the supplierrsquos DPDMBD Quality Assurance Plan and procedures

120 Notification of Company Changes (AS9100 Clause 843)

121 The supplier shall notify CTRM AC a written statement of any changes to processes

products or services that would affect the product andor service supplied including

change in top management ownership company name manufacturing facility location

quality approvals changes in product andor process changes of subtiers and etc

122 The supplier shall notify CTRM AC of changes in the QMS including NADCAP (certification

registration suspension expiration accreditation status or major audit findings) within

48 hours of receiving notification of the change or finding Written notification shall be

submitted to sqactrmcommy and to the appropriate buyer

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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123 Any changes as per Appendix B Supplier Notification Changes Process may require

CTRM AC SQA approval Changes shall not be implemented by the suppliers without prior

communication agreement from CTRM AC

The changes must be preceded by a completed Form 479 with details of affected CTRM

AC part numbers and submitted to sqactrmcommy

130 Environmental Health amp Safety (EHS) Compliance

131 The supplier shall comply with the Health and Safety Policy (accordance with

OHSAS18001 or ISO 45001) and implement an Environmental Management System

(EMS) based on ISO 14001 or any other similar standard to manage the environmental

issues related to its activities

132 The Supplier shall be responsible for and comply with all importer obligations and

requirements (European or other) applicable in connection with substances contained in

the product to be delivered to CTRM AC

133 Products or parts supplied shall not contain any product material or substance prohibited

by the legislation or regulations applicable in the suppliersrsquo countries national and globaleg REACH RoHS ECHA etc The supplier is responsible in ensuring that CTRM

AC is informed of presence in the product of substances to ensure a high level of protection

of human health and the environment from chemical substances

140 Conflict Mineral

Supplier shall provide CTRM AC with a written certification in the case of the presence of any

ldquoConflict Mineralsrdquo contained in or used in the production of the items purchased by CTRM AC and

the country of origin of such ldquoConflict Mineralsrdquo as defined by the Dodd-Frank Wall Street Reform

and Consumer Protection Act ldquoConflict mineralsrdquo or 3TG as defined in Section 1502 of the Dodd-

Frank Wall Street Reform and Consumer Protection Act are

Coltan for tantalum

Cassiterite for tin

Wolframite for tungsten

Gold

Any other derivatives or any other mineral or its derivatives determined by the Secretary of State

to be financing conflict in the Democratic Republic of the Congo or an adjoining country Suppliers

are recommended to include a statement of compliance on Certificates of Conformance delivered

to CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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150 Documented Information Retention and Disposition (AS9100 Clause 843)

151 The supplier shall retain all quality records in hard copy film media or electronic data for a

minimum of ten (10) years after purchase order completion Quality records include but

are not limited to First Article Reports Work Orders Inspection Criteria Test and

Inspection Results Nonconforming Material Documentation and Certifications

152 CTRM AC requires records to be retained in accordance with EN9130 or customer

requirements specified in APPENDIX C Document Retention and Storage Matrix

153 Records shall be readily available for review by CTRM AC CTRM ACrsquos customers or statutory regulatory authorities An English version (copy of the record) shall be available

for all quality data andor approved design data In case of termination of contract or

bankruptcy between CTRM AC and the supplier the archives shall remain accessible to

CTRM ACrsquos representatives or transferred with prior authorization to CTRM AC

154 At the expiration of the retention period the supplier shall obtain a written permission

authorization from CTRM ACrsquos SQA HoD prior to the destruction of any manufacturing or quality records related to CTRM AC The supplier shall dispose the documents in

accordance with CTRM ACrsquos disposition

155 Correction to documents shall be recorded dated and traceable to the originator making

the changes All amendments shall be made by a striking through the original text using

black permanent ink in such a way as to leave the original text legible A stamp signature

and date shall be placed adjacent to that amendment

160 Obsolescence Notification

The supplier shall be responsible for managing obsolescence over the entire period of the contract

and notwithstanding any obsolescence issues or problems the supplier remains responsible for

complying all performance and other requirements of the contract The supplier shall inform CTRM

AC of all the items that will become obsolete within the next twelve months The notification must

be preceded by a completed Form 479 and shall be sent to sqactrmcommy and to the

appropriate buyer The notification shall include

CTRM AC part number

Part No Details

Reason for part discontinuation

Last time buy date

Last ship date

EquivalentAlternate material if available

Stability of ongoing supply based on minimum two (2) years future supply is required

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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170 Calibration and Test Certification Requirement

171 Where calibration and test certification are issued by supplier or their subtier information

shall include the following as a minimum

Name of Calibration Testing Organisation

Certificate Serial Number

Date of calibration Testing

Description of the equipment

Equipment identification number

Result of calibration Testing

MasterStandard used

172 Calibration Testing certificate shall clearly state measurements traceability to National or

International standard and shall be signed by the supplierrsquos responsible person

180 Distributor Requirement

181 Supplier shall ensure

only purchase from the manufacturerrsquos listed in QPL (Qualified Product List)

supplied only from EN9120 certified distributors

authorized distributor by the Original Equipment Manufacturer (OEM)

where intermediary distributor are involved shall clearly traceable and identified

Customerrsquos Approved Source

182 Distributor is not authorized to altermodify the products in any ways With each shipment

the distributor shall send its own certificate of conformance (C of C) additional to

manufacturerrsquos C of C

183 Distributor will be responsible for the quality of all products purchased from the

manufacturers and must define the necessary actions to be taken when dealing with the

manufacturers that do not comply with the requirements The distributor shall also prevent

the purchase of counterfeitsuspect unapproved product

190 Manufacturer of Standard Parts

Manufacturer of parts for which the design manufacturing inspection data and marking

requirements necessary to demonstrate conformity of the part are in the public domain and

published or established as part of officially recognized standards (eg AS MS MIL and NAS)

The parts are delivered with at least a C of C unless contractually stipulated otherwise

Furthermore the documentation shall be delivered according to the standard for the component

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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200 Quality Assurance Plan (QAP)

This clause is applicable to the subcontracted productsservices

For those suppliers who are required by CTRM AC to establish a Quality Assurance Plan (QAP)

this QAP must be submitted and approved by CTRM AC The QAP shall include all the processes

of the quality management system and the resources to be applied to comply with requirements

applicable to the workpackage and contract Any deviations from these requirements shall be

reflected in the QAP which shall be in line with ISO10005 unless specifically agreed by CTRM AC

Where the QAP relates to the supply of parts or request by CTRM AC the QAP shall define all

items to be supplied (including part numbers and description)

210 Counterfeit Part

211 The supplier shall prevent use of counterfeit parts (AS9100 Clause 843)

212 Supplier and all members in their supply chain including distributors shall comply with the

requirements of AS5553 for Electronic Components and AS6174 for NonndashElectronic

Component where applicable Suppliers shall purchase material directly from original

equipment manufacturers (OEM) original component manufacturers (OCM) or their

authorized distributors

213 Counterfeit parts delivered or furnished to CTRM AC are deemed nonconforming Supplier

shall notify CTRM ACrsquos SQA personnel and appropriate buyer within 24 hours or less if

supplier is aware or suspects that it has furnished counterfeit part to CTRM AC to ensure

timely notification to CTRM ACrsquos customer

214 The supplier shall be liable for costs related to the replacement of counterfeit parts and any

testing or validation necessitated by the installation of authentic parts after counterfeit parts

have been replaced The supplier bears responsibility for procuring authentic parts or items

from its subcontractors and shall ensure that such subcontractors comply with these

requirements

220 Control of Subtier Suppliers

221 The supplier shall be responsible for the quality of all products purchased from suppliers

including customer-designated sources The supplier shall effectively evaluate select

monitor and maintain an up to date list of the suppliers and the supplierrsquos subtier (including

distributor and manufacturer) used on CTRM AC Workpackage and submit to CTRM AC

upon request List shall include at minimum

Name of Supplier

Address

3rd party Approval (Customer CB )

Part Description Specification Special Process amp NADCAP

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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222 The supplier and supplierrsquos subtier shall utilize only approved suppliers andor special processors listed on the CTRM ACrsquos customers ASL as per Appendix D (AS9100 Clause

843)

223 The supplier shall flow down to its subtier all the applicable CTRM ACrsquos technical (such as PN drawing spec) and quality requirements including this SQR 001CTRM AC and its

customer reserve the right of entry to subtierrsquos facilities

224 Supplier shall apply appropriate controls to their direct and subtier supplier to ensure

requirements contained in this SQR 001 are met Subtier control can include

Ensure supplierrsquos subtier accreditation certificates are current including NADCAP

Verifying and documenting all products and services purchased from subtier for use in products for CTRM AC comply with CTRM ACrsquos and CTRM ACrsquos customer specifications

Inspection and periodic audit at the subtierrsquos premises

Ensure that parts delivered by distributors are manufactured by approved sources and are qualified The supplier shall be responsible for the part delivered by distributors with the required delivery documentation

225 Design responsible supplier shall have a comprehensive special process management

program in place for the special processes The program shall include maintaining a list of

qualified special process suppliers along with their NADCAP approval status If special

process suppliers do not hold NADCAP certification design responsible supplier shall

maintain an appropriate oversight of internal and supplier processes including but not

limited to onsite special process audits periodic testing of product and other means to

validate product integrity

Note Design Responsible Supplier supplier of products defined by a designdrawing

proprietary to that supplier and linked to a customerrsquos part number through the use of a customer reference drawing andor other purchase order requirements

230 Delegation of Product Verification

231 Where the supplier delegate inspection activities to the sub-tier supplier the requirement

for delegation shall be defined and maintain the delegation list Delegation verification

activity is a process whereby a supplier has been delegated the authority to act on behalf

of the delegating organization to verify and release productsservices Supplier shall notify

CTRM AC prior to the implementation of a delegation inspection program Supplierrsquos delegation verification program shall comply with the requirements of AS9015 AS9117 or

AS13001 where appropriate

232 This clause is applicable to the CTRM ACrsquos DQR (Delegated Quality Representative)

Suppliers who have been delegated the authority to act on behalf of CTRM AC to verify

and release productsservices via an Authorization Letter by CTRM AC as CTRM ACrsquos DQR shall comply with the latest revision of AS9117 AS9015 and SQR 002

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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240 Verification and Validation on Purchased Products

241 Suppliers shall comply control perform and document all applicable test inspection and

verification activities (including production process verification) required to deliver

conforming product (AS9100 Clause 843)

242 For raw material acceptance test report shall 100 checked against applicable

specification Supplier shall ensure raw material is procured to the latest revision unless

requested by engineering

243 Supplier shall periodically validate test reports for raw material accepted on the basis of

test reports That validation shall be accomplished by supplier or other independent party

through periodic scheduled tests of the raw material samples Supplier shall retain test

reports provided by the raw material supplier as well as suppliers validation test results

as quality records traceable to the conformance of goods

250 Test Specimens Requirement (AS9100 Clause 843)

The supplier is required to provide test specimens for design approval inspectionverification

investigation or auditing upon request by CTRM AC

260 Validation and Control of Special Processes

The supplier is required to validate and control all special processes and shall maintain evidence

that supports the ability of the processes to achieve the specified results Validation includes but is

not limited to defined process criteria approved and trained personnel approved equipment

specific methods or procedures specified by the design authority retention of records test reports

and re-validation plans CTRM AC reserves the right to verify or validate by the special processes

that are used on CTRM ACrsquos parts or products

270 Inspection Measuring amp Test Equipment Requirement (IM amp TE)

271 Supplier (including supplier subcontracts for their calibration services) IMampTE shall comply

to ISO 10012 or ISO 17025 or ANSINCSLZ5403

272 SQA CTRM AC shall be notified within 24 hours at sqactrmcommy from the time the

supplier is aware where IMampTE which have been used for final acceptance are found to be

out of calibration by an amount greater than 25 of the product tolerance when product

tolerance is known or when measured error of the measuring equipment is greater than

two times the calibration tolerance when product tolerance is not known

273 These conditions require documented review of impact on quality and notification to CTRM

AC if it is suspected that shipped part may have been accepted by the suspect IMampTE

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280 First Article Inspection Report (FAI)

281 FAI shall be performed by supplier in accordance with AS9102 and customerrsquos requirements as a guideline where applicable The supplier shall perform a FAI for a new

part representative of the first production run to verify that all dimensions futures and

product attributes comply with the specified requirements

282 FAI report must be submitted for review and approval by CTRM ACrsquos SQA personnel prior to the first production shipment No serial deliveries are allowed before acceptance of FAI

by CTRM ACrsquos SQA unless otherwise agreed by CTRM AC Suppliers of product of their own design are not required to furnish the FAIR with shipment of product to CTRM AC

However the documents shall be made available to CTRM AC upon request

283 The supplier is responsible for flowing down FAI requirements to sub-tier suppliers

Supplier shall be responsible of the review and approval of subtierrsquos FAIR

284 CTRM AC and CTRM ACrsquos customer reserves the right to witness buy off the FAI onsite

at the supplier premises FAI does not apply to standard catalogue hardware parts and raw

materials

290 Engineering Query Notes EQN

The supplier shall use Form 045 for any design queries that the supplier may encounter The

supplier shall register and track each EQN issued and replied

300 Change Note CN

In the event there is modification required to the design process or etc CTRM AC will notify

supplier using Form 191 in order for the supplier to review the changes and its impact

310 Stop Note

If for any reason CTRM AC requires the supplier to cease working on a particular part or operation

Form 138 will be issued

320 Design and Development Control (AS9100 Clause 843)

When design responsible the supplier shall have design and development procedure that defines

a process for identifying recording verifying validating and approving design changes The review

of design and development changes includes an evaluation of the effect of the changes on

constituent parts and delivered product Records are maintained to show the results of the review

and any necessary actions identified during the review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

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330 Statistical Techniques for Product Acceptance (AS9100 Clause 843)

For in-process and final inspection the supplier shall perform 100 inspection for all

characteristics unless reduced inspection through statistical techniques has been approved in

writing by CTRM AC Where supplier wish to use sampling plans or Statistical Process Control

(SPC) techniques the supplier

Shall submit a written inspection sampling procedure for approval Written Inspection

Procedure shall include adequate description of the sampling plans frequencies

acceptance levels etc Written instructions must also contain provisions for tightened and

reduced sampling plans based on inspection results

Shall be in compliance with the requirements of AS 13002 or internationally recognized

Standard

340 Training and Staff Competencies (AS9100 Clause 843)

341 The supplier shall itrsquos ensure employees competence including any required qualifications

342 The supplier shall ensure that all activities regarding contract or purchase order fulfillment

are performed by skilled and trained staff including temporary staff and contract staff

343 The supplier shall identify critical skills to undertake works for CTRM AC is qualified and

experienced to deliver the assigned work and shall maintain associated competencies A

cross reference list of critical skills by product or activity shall be implemented and updated

344 Final test inspection and release shall be carried out by operators authorized by the

supplierrsquos quality department

345 If special processes are carried out (NDT tests Welding Painting) operators shall be

certified qualified in accordance with requirements established on drawings specifications

and contract or purchase order These provisions also apply to sub-tier suppliers

346 The Supplier shall ensure its personnel are aware of (AS9100 Clause 843)

Their contribution to product or service conformity

Their contribution to product safety

The importance of ethical behavior

347 Eye Test is applicable to personnel conducting product verification inspection that require

visual acuity

350 Shelf-Life Control

351 With each delivery of materials or products that have a limited or specified shelf life the

supplier shall provide data that shows the manufacture date expiration date or shelf life

lot or batch number applicable special handling and storage requirements The supplier

shall ensure that products delivered to CTRM AC shall have at least 75 of their shelf life

remaining upon received at CTRM AC unless authorized by CTRM AC

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

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PRINTED COPIES ARE CONSIDERED UNCONTROLLED

352 The supplier shall identify the material and the Certificate of Conformance with the date of

expiration including out-times requirements (if applicable) Dates on certification should be

in the format of DDMMYYYY or format the month spelled out for example January 01

2018

360 Packaging

361 Partsproducts to be delivered to CTRM AC shall be packaged sufficiently to ensure they

deliver in good condition optimal protection and free from damage ndash commensurate with

the mode of transport air land and sea Packaging of the productsparts shall be

accomplished in such a manner as to prevent physical damage to or degradation of the

packed products during delivery to the shipping destination It shall be the prerogative of

CTRM AC to return damaged products at supplierrsquos expense when such damage is attributable from improper packaging or inadequate protection

362 Supplier who supply chemicals to CTRM AC is required to provide a current Safety Data

Sheet (SDS) developed in accordance with the requirements of the Occupational Safety

and Health (Classification Labeling and Safety Sheet) Regulation 2013 at the time of every

delivery of the hazardous chemical to CTRM AC Packaging and label must be in

compliance with the GHS (Globally Harmonized System of Classification and Labelling of

Chemicals)

370 Foreign Object Damage Debris (FOD)

The supplier shall document and implement a program for the prevention detection and removal

of Foreign Object DamageForeign Object Debris (FOD) in accordance with AS9146 The supplier

shall establish FOD prevention program and flow down the requirements of applicable document

to their subtier

380 Delivery

381 Supplier shall deliver to CTRM AC conforming products in the quantities set forth in the

purchase order on or no earlier than three (3) business days before the delivery date

specified In the event of early delivery CTRM AC may at its discretion either to accept

delivery or store the products at supplierrsquos expense and CTRM ACrsquos obligation to pay is based on the delivery date stated on purchase order unless the delivery in advance of the

contractual commitment date is expressly authorized by CTRM AC A quantity tolerance of

+-5 for all materials inclusive chemical except for prepreg amp adhesive at +-10 shall be

allowed by CTRM AC

382 In case of delivery issues (early late incorrect quantity undeliverable shipments etc)

supplier is required to communicate with the appropriate CTRM ACrsquos buyer immediately

on the reason for the delay and provide a recovery schedule

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 20 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

383 Upon CTRM ACrsquos request supplier shall at its own expense ship via air or other expedited routing to avoid or minimize the delay Supplier is responsible to acknowledge CTRM ACrsquos buyer once shipment is ready for pick up within +-3 days from the agreed date

390 Release Documents

391 Release documentation shall be furnished with each shipment according to the following

list

Certificate of Conformance (Original C of C from manufacturer is mandatory and shall traceable throughout the supply chain)

Inspection records eg Dimensional Report if required

Material Test Reports (Raw Material example chemical prepreg core)

Concession if applicable and accepted by CTRM AC

Material Safety Data Sheet (MSDS) if applicable

Job Card if required

FAI Report if required

392 Delivery documents shall be written in English

393 A Certificate of Conformity (C of C) shall be provided with all deliveries and shall contain

the following as a minimum where applicable

Supplier C of C unique number

CTRM ACrsquos purchase order Manufacturerrsquos name amp address

Part number description seriallot batch number quantity

Drawing specification with revision number

Date of manufacture expiration (if applicable)

Signature of authorized representative and date (signature electronic signature stamp etc)

Statement of certification example ldquoI hereby certify the materialsservice supplied was produced in accordance with the purchase order applicable drawings and specifications

394 Supplier shall maintain a list of authorized signatures for the product release with

Name

Function

Signature (may be replaced by stamp)

A list of authorized signatures shall be provided to CTRM AC annually or upon request

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 21 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

400 Monitoring Temperature and Humidity Control Material

401 Supplier shall ensure all temperature recorders are in good working condition throughout

the delivery to CTRM AC The temperature recorders shall be used to check the

temperature during transportation including intermediate transports and storages

402 For air freight shipments supplier is responsible to ensure the temperature setting on

freezer container is at -24degC before release to forwarder In order to maintain temperature

throughout the journey supplier shall advise forwarder on the dry ice requirement Supplier

must not put the temperature recorder nearby the dry ice to ensure temperature recorder

will capture materialrsquos reading instead of dry ice

403 Supplier shall pack load and count the temperature recorder before pick up by the

appointed forwarder to ensure quantity shipped as per requirements Temperature

recorder quantity per container required is minimum 2 and maximum is 4

410 Concession

No concession is allowed unless stated and agreed otherwise by CTRM AC Upon agreement by

CTRM AC supplier have to ensure only completed application with sufficient data and correct

format submitted otherwise CTRM AC will not entertain the concession and return back for

amendment or total rejection

420 Direct Shipment Requirement

This clause is applicable when the supplier is authorized to ship directly to CTRM ACrsquos customer(s) on behalf of CTRM AC Shipments that require a First Article Inspection are not authorized for direct

shipment unless approval granted by CTRM AC The supplier shall

Direct ship the article

Comply any special customer requirements that are accepted by CTRM AC

Maintain evidence of direct shipment authorization granted by CTRM AC

Maintain evidence of direct shipments made on behalf of CTRM AC

Provide with the shipment a signed direct ship declaration

Provide with the shipment a signedstamped statement of conformance (C of C) certifying

that the article conforms to approved data

Provide with the shipment traceability to CTRM ACrsquos customer purchase request

TOTAL QUANTITY OF ROLLS

PER CONTAINER

QUANTITY OF TEMPERATURE

RECORDER REQUIRED

1-9 2

More than 10 4

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 22 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

430 Transfer of Work

431 Suppliers shall not transfer any work awarded by CTRM AC without the prior written

approval from CTRM AC including changing route after FAI When transfer approval is

granted the supplier shall ensure only approved sub-contractors by CTRM AC or customer

is utilized The supplier shall ensure that sub-contractors are evaluated and selected on

their ability to comply with the specified requirements A list of approved subcontractorssub

tiers shall be maintained

432 In case of work transfer (from one Supplier facility to another from the Supplier to sub tierrsquos

supplier from one major supplier sub-tier to another supplier sub-tier) the supplier shall

notify to CTRM ACrsquos buyer at least 3 months before the beginning of the transfer

433 An action plan shall be defined and implemented by the supplier This plan shall address

at least the following activities

Identification of key competencies

Risk analysis

Transfer plan

Validation

Delivery continuity

Safety inventory

434 The supplier is responsible for the quality of product delivered by their sub-contractors and

shall notify CTRM AC if their sub-contractor has lost of its approval or poor in performance

that can affect the conformity parts Supplier shall notify CTRM AC of any changes on its

subcontractorssub tiers that may have impact on the product

440 Last Article Inspection (LAI)

In the case of transfer of work activity the supplier shall perform a Last Article Inspection (LAI)

upon CTRM ACrsquos request in accordance to the method provided by or agreed by CTRM AC

450 Control of Non ndash Conforming Product

451 The supplier shall notify CTRM AC of nonconforming processes products or services and

obtain CTRM AC approval for disposition (AS9100 Clause 843)

452 The supplier shall ensure that products which do not conform to product requirement are

identified and controlled to prevent its unintended use or delivery The controls and related

responsibilities and authorities for dealing with non-conforming product shall be defined in

a documented procedure including recall method Nonconforming products that are

received by CTRM AC will be processed using the nonconforming procedure In addition

nonconforming products may be returned to the supplier at supplierrsquos expense

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 23 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

460 Notification of Escape (NoE)

461 Supplier shall notify CTRM AC within 24 hours when a non-conformance is determined to

exist or suspected to exist on the product already delivered to CTRM AC that may affect

the reliability or safety

462 NoE shall be preceded by a completed Form 542 and send to both sqactrmcommy and

the appropriate buyer

470 Goods Discrepancy Report (GDR) Service Discrepancy Report (SDR)

471 Form 297 will be issued to the supplier as a result of but not limited to documentation

issue lateearly delivery communication shortage and defect Form 004 will be issued to

suppliers on any quality discrepancies encountered during Incoming Quality Inspection

Suppliers are responsible to note for replacementreworkedGDR part in their C of C

Invoice etc (where applicable)

472 Containment action shall be completed and submitted to CTRM AC within 24 hours The

supplier is required to respond to the GDRSDR within seven (7) working days indicating

their agreement to the recommended disposition and corrective action to be taken

473 If supplier requires parts to be return the supplier shall provide Courier Account Number

and RMA (Return Merchandise Authorization) if applicable Supplier shall make every effort

to immediately expedite the delivery for replacement upon rework completion

474 If supplier required parts to be scrap the supplier shall provide Credit Note within 3 to 5

working days Supplier shall make every effort to immediately expedite the delivery for

replacement of new part ahead from normal lead time

475 If you fail to provide authorization on parts disposition between 48 hours at normal

circumstances CTRM AC will return the rejected parts under CTRM AC account CTRM

AC then will issue a debit note to you which shall be deducted from the next payment to

avoid defect part held in CTRM AC without disposition

476 Should there in any circumstances that required parts to be rework to avoid line stop and

protect end customer interest CTRM AC shall proceed the rework internally or externally

and issue a debit note to you which shall be deducted from the next payment

477 Supplier shall have documented process in place that 100 inspection to be performed on

the deviated characteristic for the minimum next three (3) shipments after implementation

of the corrective action to ensure detected non-conformance has been eliminated CTRM

AC reserves the right to review the verification record at the supplierrsquos site or have the data

submitted to CTRM AC for review

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 24 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

480 Supplier Corrective Action Report (SCAR)

The SCAR process shall be initiated whenever a condition warrants an investigation to determine

if corrective or preventive action is required by the supplier Corrective or preventive actions

requests shall be documented using Form 329 and processed electronically or via hard copy in

accordance with this document

The supplier shall document all actions to rectify the nonconformity including utilizing 8D or

AS13000 methodology upon request

490 Verification and Validation Activities (AS9100 Clause 843)

CTRM ACrsquos representatives and CTRM ACrsquos customers shall have the right to carry out verification and validation activities at the supplierrsquos site (and if necessary at supplierrsquos subtier site) These

activities may include but not limited to

Inspection and audit at supplierrsquos premises

Witness verify FAI Part

Supplier conformity to requirements specified in this document

Supplierrsquos Quality Management System (QMS) Capacity Risk Assessment

Conformity of product or processes to specified requirements

Implementation of any corrective action required

inspection of products or verification of services

Validation includes but not limited to define process criteria approved and trained

personnel approved equipment specific methods or procedure test reports etc

500 Continual Improvement (CI)

The Supplier shall define deploy and maintain during the life of the Contract a process to perform

risk analysis in line with Process Failure Mode and Effects Analysis (PFMEA) methodology in

accordance with EN9145 The Supplier shall provide the results of its PFMEA to the CTRM AC

upon request

The supplier shall have a Control Plan that takes into account the output from the FMEA and defines

all methods used for process monitoring and control of special process characteristics

The suppliers shall support CI based on CTRM ACrsquos requirements This exercise is beneficial and has mutual gain for both parties For example Quality Clinic LWW (Lean Waste Way) SQIP

(Supply Chain and Quality Improvement Programmer) or any other tools

When specified by CTRM AC the supplier shall deploy APQP (Advanced Product Quality Planning

and Production Part Approval Process) in accordance with EN9145

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

Page 25 of 25

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

510 Special Requirements Critical Item and Key Characteristics (AS9100 Clause 843)

511 The supplier shall comply with all special requirements critical items or key characteristics

512 The supplier shall establish implement and maintain appropriate methods to control critical

items including process controls andor inspections where key characteristics have been

identified in the engineering documentation The supplier shall formalize and record actions

implemented in order to reduce mitigate or monitor critical risk On request these actions

should be reviewed with CTRM AC The supplier shall manage its Product Key

Characteristics and process Key Characteristics (if any) in line with EN9103

Note Critical Risk is defined as a process having significant effect on quality product and

delivery Process Failure Mode and Effect Analysis (PFMEA) is a recommended tool used

to identify Key Process Characteristics

520 NADCAP Certification

When required by CTRM AC via Customer Mandating Plan the supplier shall obtain and maintain

NADCAP certification for all NADCAP families applicable to the supplierrsquos scope of work in accordance with customer mandating plan

530 Contingency Plans

Supplier shall maintain a contingency plan to satisfy CTRM AC requirements in order to maintain

continuity of quality product delivery in the event of an emergency These plans are to be made

available upon request by CTRM AC

Emergencies may include but not limited to natural or human disasters utility interruptions labor

shortages raw material or sub-component shortages cyber-attacks key tooling or equipment

failures and field returns Contingency plans shall consider communication methods and contacts

necessary to facilitate a timeliness exchange between the supplier and CTRM AC

540 Supplier Performance Rating

Details and explanation on the Supplier Performance Rating please refer to the attachment

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX A Applicability Matrix

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

21 ndash 25

31 ndash 33

40

50

60

71 ndash 75

80

90

100

110 ndash 114 NA NA NA NA

121 ndash 123

131 ndash 133 NA

140 NA

150 ndash 155

160 NA

171 ndash 172

181

182 ndash 183 NA NA NA NA

190 NA NA NA

200 NA NA NA

211 ndash 214 NA

221 - 223

224 NA

225 NA NA NA NA

227 NA NA NA NA

231 ndash 232 NA NA NA

241 ndash 243 NA

250

260 NA

270

281 ndash 284 NA NA

310 NA NA

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF

CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SQR 001 Clause

Manufacturer for parts assembly

(without design authority tooling)

Design Responsible

Supplier Supplier

Owned Design

Manufacturer for materials

(directindirect eg chemical

AGS)

Distributors Stockist

(Any Product Type)

Service (Calibration

Testing)

320 NA NA

330 NA

341 ndash 347

351 ndash 352 NA

361 - 362

370

381 ndash 383

391 ndash 394

401 ndash 403 NA NA NA

410 NA NA

420 NA

430 ndash 434 NA

440 NA NA

451 ndash 452

46 1 ndash 462

471 ndash 473

480

490

500

511- 513

520

530

Remark - Supplier shall comply

NA - Not Applicable

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

APPENDIX B Supplier Notification Changes

The purpose of this process is to define the procedure that the supplier must follow when requesting for a change to location product process equipment or any other component which may directly or indirectly impact cost delivery performance appearance or otherwise alters the condition of the material as agreed in the original standard print specification or purchase order

This policy protects and strengthens the partnership between CTRM Aero Composites and its suppliers Significant changes may have no effect on the product however it may affect CTRM Aero Composites Changes to any of the item listed in the table below that required CTRM Aero Compositesrsquo approval must be communicated to and approved by CTRM Aero Composite in advance of the change

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Manufacturing Plant Environmental

Conditions

Change to or addition of production plant sites that will be manufacturing CTRM ACrsquos products

Yes

Changes in the work environment that could affect the manufacturing or storage condition of CTRM ACrsquos products Example excessive humidity

Yes

Changes in the work environment that do not affect CTRM ACrsquos product (Example lighting change)

No

Manufacturing Processes Equipment

amp Tooling

Change of production line layouts Example physically moving a packaging machine

No

Shift changes No

Maintenance of work standards Preventive Maintenance No

Change of production method Yes

Adding deleting changing to from automated manufacturing processes

Yes

Addition modification repair transfer or jigs tools or fixtures Yes

Changes to processing conditions or methods Yes

Lapse in production for two years or more Yes

Adding new equipment that will be used to manufacture CTRM ACrsquos product

Yes

Materials Supply Base

Change or addition of subtier supplier for critical material controlled and special process

Yes

Any changes that will affect the fit form function or appearance of a material that is or is not specified on a drawing

Yes

Obsolescent Material (End of Life Notice) When the material will no longer be available at some future date (Minimum notice is one (1) year

Yes

Inspection Calibrated Devices

Changes to the in-process or raw material sampling methods number of inspection points inspection items or ratios

No

Changes to final inspection sampling plans number of inspection points inspection items or ratios without having data to substantiate the changes

Yes

Changes to or the inability to recalibrate gages or equipment used to validate CTRM AC products prior shipment

Yes

Packaging Changes to packaging No

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES

ARE CONSIDERED UNCONTROLLED

CHANGE CATEGORY EXAMPLE CTRM AC APPROVAL

REQUIRED

Warehouse conditions

Physical location change of warehouse storage area Yes

Certification Approval Any certification andor customer approval that expired revoked or discontinue

Yes

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

APPENDIX C Document Retention and Storage Matrix

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

1 ADS

CASA-1033

Shall keep on file during the period required by FAA EASA whichever is greater (and at least 7 years)

All the documents and certification of the product

Shall be retain during the operational life of the product +3 years

FAI and Qualification Reports

CASA-1201 Table 1 CASA-1201 is a guideline to identify the records to be archived and for which duration

2 Spirit US MAA1-10042-1

Shall be retained in accordance with customer and regulatory requirements

FAI and quality records of the product

3 Airbus A10010 amp A10010

Appendix A The A10010 Appendix A is a guideline to identify the records to be archived and for which duration

4 Airbus Helicopters

ER070 16-01

Annex 6 is a guideline to identify the records to be retained archived and for which duration

5 GKN DE QSV0034

Minimum period of 30 years and after the sale of the last Aircraft of the A350 model for another 5 years

All contract related documentation including (production plans heat treatment charts inspection protocols including test results and shipping documents)

6 COLLINS AEROSPACE

ASQR-01

As per Retention Table 40 years - Flight Safety Parts Safety Parts Flight Critical Parts 30 years - Manned Space Program Hardware 10 years - All other parts

Retention periods for retained documented information needed to provide evidence of conformance

7 KAL SQAR-BQF-002

Min 11 years from the end of contract

Quality records traceable to the conformance of product part numbers

11 years past final delivery of the last product

FAI Records Note Any disposal of records shall notify KAL

SUPPLIER QUALITY REQUIREMENTS Doc No SQR 001

Revision C Effective Date 01012019

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC

PRINTED COPIES ARE CONSIDERED UNCONTROLLED

No Customer Reference Document

Longest archive time (years) Filing Storage

Type of Document

8 SPIRIT SUBANG

SAA-ALL-QU-SC-ALL-

011

Shall be retained in accordance with in accordance with Design Organization Approval (DOA) requirements and EN9130

All quality records

Applicable to Boeing Program Min 10 years from the date of shipment

Quality Assurance Record

10 years from manufacturing date of the last parts produced Process

Records of special qualification of product equipment facility or process Note At expiration of such period Spirit reserves the right to request delivery of such records and shall be notified in writing prior to disposal

9 SPIRIT EUROPE

AERO-ALL-QU-SC-ALL-

125

10 years after final payment Financial Quality amp Production Data

10 years past final delivery of the last Product covered by FAI

First Article Inspection Report (FAI)

The life of the aircraft plus six (6) years

Nonconforming quality Records Note At expiration of such period supplier will notify Spirit prior destroy such records

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER QUALITY REQUIREMENTS

AP2190 -

General Requirements for Aerostructure

amp Material Suppliers - Amendment of

Issue C

Airbus Supplier Requirements (ASR)

A1500 - General

A1502 - Plan and Manage

A1503 - Design and Develope

A1504 - Make

A1505 - Buy

A1506 - Deliver

A1506 - Customer Support

Copy is available at

httpsw3airbuscomCRSGN60Procure

menteSitesASRhtmlindexhtml

CASA 1033 - Quality Requirements For

Suppliers

CASA 1033-01 - Specific A-2

Requirements for Subcontractors

Requirement Level A-2 of EADS-Casa

EP 06-12 -GFRS - General Requirements

for Suppliers

ER 070 06-01 - GFRS - General

Requirements for Suppliers Quality

Assurance General Requirements

AERO-ALL-QU-SC-ALL-125

SPIRIT Aerosystems Limited Quality

Requirements for Suppliers

MAA1-10042 ndash1 Supplier Quality

Assurance Manual (Spirit US)

SAA-ALL-QU-SC-ALL-011 Quality

Requirements for Suppliers

SQA01 - Quality Requirements for

Suppliers

Copy is available at

httpswwwgkncowescoukstoreaspf=

generalQUALITY

Quality Contract Clauses available on

the GKN Data Store web site

wwwgkncowescouk under Quality

Documents

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Copy is available at

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

or

httpmaterielgoodrichcom

QRS 000 - Quality Requirements for

Suppliers

REQUIREMENT TO GAIN amp MAINTAINED

ISO 14001 - ENVIRONMENTAL MANAGEMENT

STANDARD

OHSAS 18001 - OCCUPATIONAL HEALTH AND SAFETY

STANDARD

ISO 14001 - Environmental Management

Systems

or similar standard

ISO 14001 - Environmental Management

Systems

Recommended

ISO 14001 - Environmental Management

Systems

OHSAS18001 - Occupational Health

and Safety System

ISO 14001 - Environmental Management

Systems

NOTIFICATION OF ESCAPE (NOE)

Supplier shall notify Within 24 hours Within 48 hours Within 24 hours Within 72 hours Within one business day

Whithin 24 hours by

ASQR-01 Form 6 Immediately without delay

CHANGES OF QMS (Including NADCAP)

Supplier shall notify Immediately in writing notification Immediately Immediately

Within 48 hours of

receiving notification of the change or

finding

Within 7 days

TRANSFER OF WORK (SOURCE CHANGE)

Supplier shall notify customer in writing and transition shall

be made after formal written approval from customer

All transfer of work packages shall be in

accordance with AP5176

Transfer of Work according to ER070 06-

37

6 month in advance

SPECIAL PROCESS

Subcontracting supplier including Special Process shall use

customer and end customer approved source

Special Process shall gain and maintain PRI NADCAP and

CustomerEnd Customer Approved

For Boeing Package supplier shall review

Special Process Requirements periodically

for D1-4426

For Airbus Package AP5270 amp

ME0721033

Following Special process shall be

NADCAP accredited

- Chemical Processing

- Coatings

- Heat Treating

- Materials Testing Lab

- Nonconventional

- Machining and Surface Enhancement

-NDT

-Welding

The Aerostructures Qualified Supplier

Document (QSD) lists processes that

require Aerostructures approval per RPS

1000-2 Controlled Processes and

Materials Nadcap accreditation is required

for all Nadcap covered processes per

ASQR-01

Suppliers or subcontractors may only

perform those controlled processes for

which the supplier is listed in the QSD Use

of QSD listed sources does not relieve the

suppliers responsibility for the quality of

purchased materials and services

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

CUSTOMER S APPROVED SUPPLIER LIST LINK

APPROVED SPECIAL PROCESS LIST

Supplier Reference

httpswwwairbuscombe-an-airbus-

supplierhtml

CSPL - Certified Special Processes List

CSPL is the oficial source of certified

suppliersspecial processes couples

Available through portal COMPASS at

httpscompasscasaeadsnetirjportal

Certified special

processes list (CSPL) will be regulated by

the specification CASA-1400 - Industrial

Qualification and Processes Certification

Airbus Helicopter Couple List

Provided directly by Spirit

Boeing Program

Approved Process Sources D1-4426

Airbus Program

httpswwwairbuscombe-an-airbus-

supplierhtml

Copy is Available at

GKN Aerospace Services Data Store -

Login

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

APPROVED SUPPLIER LIST

Special Process Suppliers

Provided directly by KAL

Boeing Approved Process Sources D1-

4426

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Qualified Supplier Document (QSD)

httpmaterielgoodrichcom

httpwwwutccomSuppliersPagesAeros

pace-Supplier-Quality-Requirement-

Documentsaspx

Provided directly by SONACA

Airbus

httpswwwairbuscombe-an-airbus-

supplierhtml

Airbus Defence amp Space SAU

Approved Suppliers Catalog

METALLIC RAW MATERIAL REQUIREMENT

The supplier may only procure metallic raw

materials from a company or customer

approved stockist

APPROVED SUPPLIER LIST

GKN - Cowes Approved Material Mills

Available at

httpswwwgkncowescoukstoreaspf=g

eneralQUALITY

Refer SQA01 if metallic raw material is

unavailable from a GKN approved Material

Mill for alternate source

The supplier may only procure metallic raw

materials from approved list of Qualified

Distributor List (QDL)

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

RAW MATERIAL CERTIFICATION REQUIREMENT

Shall ensure that raw material is procured

to the latest revision of the specification

unless otherwise requested by the

Engineering definition

Raw material certification for material or

parts shall reflect the form and size of the

raw material as originally manufactured by

the raw material producer

Certification shall show clear traceability to

the manufacturer of the raw material

including ingot source all processing heat

treatment chemical processing and

inspections as required by applicable raw

material specification requirements

Where material is sourced via a number of

stockists then the traceability through all

stockist movement is required

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACADPD MBD REQUIREMENT

The supplier shall flow down the requirements of this

document to their subcontractors when Data Sets and Data

Set Derivatives are used

MAA1-10009-1 - Quality Assurance

Standard for Digital Product Definition at

Spirit Aerosystems Inc Suppliers

Q-0600-01 - DPD SQAR for DPDASQR-01-AA - Aerospace Supplier Quality

Requirements Aerostructures Addendum

COORDINATE MEASUREMENT SYSTEMS (CMS)

REQUIRED NADCAP MampI ACCREDIATATION

AC7130 AC71301 ndash CMMAC7130 AC71302 ndash LASER TRACKERAC7130 AC71303 ndash ARTICULATING ARMS

Note ldquoMandaterdquo or ldquooptionalrdquo to become NADCAP MampI is depending on the customerend customer in the work

package that supplier are supplying

INFO Boeing Change from Mandate to Optional to

become NADCAP MampI due to lack participant Refer below

letter

Mandatory as per Supplier Nadcap

Accreditation March 2017

Document Related NADCAP can be found

at

httpswwwairbuscombe-an-airbus-

supplierhtml

Mandatory as per TEIMS-MM-171102-02

Nov 2017

Deadline MampI Accreditation is January

2019

MAA1-10009-1 - Quality Assurance

Standard for Digital Product

Definition at Spirit AeroSystems Inc

Suppliers

CUSTOMER QPL

Supplier Reference

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Applicable for Airbus Program

Supplier distributor shall only utilize Airbus

Approved amp Qualified Sources as define in

QPL (Standard Parts amp Material Specified

Parts Standard Vendor Parts) and QSPL

Note Available in the Airbus supplier portal

or from CTRM AC on request

Suppliers must use subcontractors for

controlled processors that are in the QSD

Nadcap accreditation is required for all

controlled processes where applicable

QUALITY ASSURANCE PLAN

Supplier shall prepare and maintain QAP ISO 10 005 ISO 10 005 Applicable for Airbus Program ISO10 005

PURCHASE ORDER (PO) ENDORSEMENT

INFORMATION BY SUPPLIER TO SUBCONTRACTORS

Supplier shall

Specific requirement for Shelf life Products

(ldquopre-pregsrdquo and film adhesives)

Each batch of cooled materials will be

monitored checked by appropriated

thermo recorders from the place of

material manufacturing to the final

destination of use of the product including

intermediate transports and storages This

requirement is mandatory

Supplier will systematically specify above

thermo recorders range in their PO and

analyse the records according to the

storage specifications and product

associated standards of each material

Applicable To Suppliers To

Subcontractors

This Order Is In Furtherance Of A

(Annotate Customer Appropriately EG

Airbus Boeing Etc) Order Through Spirit

Aerosystems (Europe) Limited And Is

Subject To The Quality Requirements Of

Both Parties

Applicable to KAL Boeing Program

Supplier shall assure that D1-4426

Appendix D Requirement are specified on

their PO when supplier has subcontractor

for special process or product including

Special process

Applicable to POs issued for Member-

designed products

Pos issued for Member Designed

Products shall include the statement For

UTAS End Use

FAI

M20228 - First Article Inspection for

Suppliers

AS9102 - Aerospace First Article

Inspection Requirement

CASA 1073 - First Article Inspection

AS9102 - Aerospace First Article

Inspection Requirement

ER070 06-11 - Acceptance of the First

Production Article of a procured item

AS9102 - Aerospace First Article

Inspection Requirement

MAA1-10042-2- First Article Inspection

Form Completion

PRO 3331 - First Article Inspection -

Malaysia

AS9102 - Aerospace First Article

Inspection Requirement

SQA01 - Quality Requirements for

Suppliers

GKN FAIR Guidelines for suppliers

SQA01 Guidance Material FAI Review

AS9102 - Aerospace First Article

Inspection Requirement

Available at

wwwgkncowescouk

ASGSQR-001 - First Article Inspection

Requiremets

AS9102 - Aerospace First Article

Inspection Requirement

ASQR-01 - Supplier Quality Systems

Requirements

ASQR-01-AA - Supplier Quality Systems

Requirements Aerospace Addendum

Available at

httpmaterielgoodrichcom

In Addition to the AS9102 FAI Must Also

Be Performed When A Purchase Order

Change Affects The Part Including

Configuration Control Sheet Changes

The Distributor is required to flow down all

UTAS FAI requirements to the

manufacturer If the manufacturer

completed the FAI to the ASGUTAS

engineering documents and part number

the distributor can use this to fulfill the FAI

requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

FOD

Supplier shall havecomply to

In accordance with suppliers Foreign

Object Prevention Requirement

CASA-1451-50-FT - FOD Prevention

Program

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defences Organizations

APPENDIX 4 SQAR-BQF-002

Requirement of FOD Prevention

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

ASENSJAC 9146 - Foreign Object

Damage (FOD) Prevention Program -

Requirements for Aviation Space and

Defense Organizations

To include cleanliness of manufacturing

processes and residual magnetism as

additional program elements

Applicable to Boeing Package

D6-85622 - Foreign Object Debris

Foreign Object Damage (FOD) Prevention

Requirements for Boeing Suppliers

CONTROL OF COUNTERFEIT PART

Supplier shall prevent and mitigate the use counterfeit parts

in accordance with

As per ADS MEMOASEN9100

AS5553 for Electronics

AS5553 for electronic components

AS6174 for non-electronic product

SQAR-BQF-002 - Supplier Quality

Assurance Requirements

AS5553 for electronic components

AS6174 for non-electronic product

SUPPLY CHAIN RISK MANAGEMENT

Shall implement accordance to

ARP9134 - Suppy Chain Risk

Management

ARP9134 - Suppy Chain Risk

Management

RELEASE DOCUMENTS (CoC)

When a supplier has been issued a Letter

of Authority from SpiritSPIRIT000 shall be

stated as the Customer ApprovalAuthority

and Referenced on the COC

S700 PARTS or 275 PARTS

S700 Or 275 Parts Are Not Industry

Standards Final Inspection amp Complete

FAIR Per AS9102 are required

Suppliers of Aerostructures Standard Parts

(S700) that require processing to RPS 1-

000-2 Controlled Processess and

materials must use sources listed in the

QSD for Controlled Processes

DISTRIBUTOR REQUIREMENT

Distributor Stockist Shall Ensure That All

Material Products (Defined As Materials

Semi-Finished ProductsStandard Parts

And Specified Parts) Delivered To The

Purchase Are

bullPurchased From Airbus Approved Sources

bullQualified By Airbus bullDefined In The Joint Contract With Airbus

AGS amp Material Distributors Shall Carry

Out Periodical Verification Of Fasteners amp

Materials Against The ManufacturerS

MechanicalChemical Test Certification

AGS Distributor Must Also Carry Out

Dimensional Checks On Supply Parts

All Distributors of Metals Electronics and

Hardware in the supply chain shall be on

the UTC QDL

List Available

HttpWwwUtcComSuppliersPagesAer

ospace-Supplier-Quality-Requirement-

DocumentsAspx

EYE EXAMINATION

All employees engaged in inspection tasks

on the companys products shall have eye

sight assessments (not exceeding 2

yearly) in accordance with the relevant

nationalinternational standard in force at

the time

Supplier shall have a process for on-going

verification of visual acuity and color vision

for individuals performing product

inspection

LABORATORY APPROVAL LIST

Laboratory Approval List available QTML by Airbus Portal IALL by Helice Portal

DELEGATION OF PRODUCT VERIFICATION

Supplier shall notify customer and comply to

CASA-1114 - Procedure For The

Evaluation Of Airbus Defence amp Space

Subcontractors And The Delegation Of

Quality Inspection

AS9015 - Supplier Self Verification

Process Delegation Programs

AS9117 - Delegated Product Release

Verification

Applicable to Boeing Program

SAA-BOE-QU-GU-ALL-080

Delegated Supplier Source Inspection

AS9117 - Delegated Product Release

Verification

AS13001 - Supplier Self Release Training

Requirements

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DESIGN RESPONSIBLE SUPPLIER

Supplier of products defined by a designdrawing proprietary

to that supplier and linked to a Customer part number

through the use of a Customer-referenced drawing andor

other purchase order requirements

Design Responsible Supplier shall have a

comprehensive special process

management program in place for the

special processes

-The program shall include maintaining a

list of qualified Special Process Suppliers

along with their Nadcap approval status

- If Special Process Suppliers do not hold

Nadcap certification Design Responsible

Supplier shall maintain appropriate

oversight of internal and supplier

processes including but not limited to

onsite special process audits periodic

testing of product and other means to

validate product integrity

MEASURING AND TEST EQUIPMENT (MampTE)

REQUIREMENT

CALIBRATION REQUIREMENTS

The supplier shall

ISO 17025CASA-1400-55-FT - Laboratories

ApprovalISO 10012 and EN9100

ISO 10012 ISO 17025 or ANSINCSL

Z5403

The Calibration interval analysis

methodology used to maintain the reliability

of MampTE shall meet a minimum 95

reliability for MampTE

in-tolerance at the end of their interval

schedule

Any out of tolerance MampTE condition

exceeding 25 of the product tolerance

when product tolerance is known or when

measured error of the MampTE is greater

than two times

the calibration tolerance when product

tolerance is not known

Supplier should select MampTE with an

accuracy ratio of 10 to 1 (product

tolerance to MampTE tolerance) however

accuracy ratios as low as 4 to 1 are

acceptable unless otherwise specified

Use of MampTE with accuracy ratios less

than 4 to 1 are not permitted unless a

detailed measurement uncertainty analysis

in accordance with ANSINCSL Z5403

indicates an uncertainty ratio of 15 to 1 or

better and the measurement process is

maintained under statistical quality control

VALIDATION OF RAW MATERIAL

Applicable to Boeing Package

Supplier shall comply to

ldquoX31764(QUALITY PURCHASING DATA REQUIREMENTS) Paragraph 2)

Validation of Raw

Material Test Reports

RELEASE DOCUMENTS

Spirit Approval No SPIRIT000 shall be

stated on the supplier certificate of

conformance (CoC)

LIST OF SUBTIERS SUBCON

Suppliers will provide Spirit Supplier

Quality with a list of Tier suppliers used on

Spirit work packages

This list will be forwarded to Spirit

Procurement Quality Agent on an annual

basis (April each year)

Current List Of Subcontractors shall be

available upon request List shall Include

1 Name Of Subcontractors

2Address

33rd Party Certificate

4Email Tel Fax

5 Name Of Qa Manager

6 Part Descr amp Special Process List amp

Nadcap

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

SUPPLIER QUALITY REQUIREMENTS

Doc No SQR 001

Revision C

Effective Date 01012019

APPENDIX D Customers Applicable Requirements Matrix

SPECIFIC CTRM CUSTOMER REQUIREMENTS AIRBUS ADS AH SPIRIT GKN KAL CA SONACA

DOCUMENTED INFORMATION AND RETAINTION

REQUIREMENT

A10010 amp A10010 Appendix A for is a

guideline to identify the records to be

archived and for which duration

The minimum documentation conservation

period requirements are set out in

specifications CASA-1201 and CASA-

1033

All the documents and certification of the

product

Shall keep on file during the period

required by FAA EASA whichever is

greater (and at least 7 years)

FAI and Qualification Reports

Shall be retain during the operational life of

the product +3 years

ER070 16-01 Annex 6 is a guideline to

identify the records to be retained

archived and for which duration

All quality records shall be retained in

accordance with in accordance with DOA

requirements and EN9130

Applicable to Boeing Program Quality

Assurance Record

Min 10 years from the date of shipment

Records of special qualification of product

equipment facility or process

10 years from manufacturing date of the

last parts produced Process

Note At expiration of such period Spirit

reserves the right to request delivery of

such records

and shall be notified in writing prior to

disposal

SQA01 - Quality Requirements for

Suppliers

All contract related documentation

including (production plans heat treatment

charts inspection protocols including test

results and shipping documents)

Min 30 years and after the sale of the last

Aircraft of the A350 model for another 5

years

A10010 amp A10010 Appendix A

applicable for Airbus Package

All Quality records traceable to the

conformance of product part numbers

Min 11 years from the end of contract

FAI

11 years past final delivery of the last

product

Any disposal of records during at the

expiration shall notify KAL

Changes to documented information (eg

work instructions travelers routers test

reports

shipping documents) shall be recorded

dated and traceable to a qualified person

making

the change (eg name signature stamp

electronic signature) with a permanent

marking

method and the original information being

legible and retrievable after the change

Retained documented information needed

to provide evidence of conformance

Table 3 ASQR 01 RDI Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

30y - Manned Space Program Hardware

10y - All other parts

Table 4ASQR 01 Radiographs and

Images Retention

40y - Flight Safety Parts Safety Parts

Flight Critical Parts

10y - Serialized parts

2y - Non-serialized parts

In accordance with the

EN 9130 and

A10010 amp A10010 Appendix A for

Airbus Package

CONTROL OF NON CONFORMING

Supplier shall have a root cause and

corrective action process consistent with

the 8D methodology in AS13000

SAMPLING PLAN

Supplier shall perform 100 Inspection for in Process and

final unless formal Sampling Plan Sampling Inspection

required customer approval

Comply with the requirements of

ASQR-201 and AS13002

VISION REQUIREMENTS

AITM 6-3004

Airbus Test Method

For Inspection Processes

Visual Inspection

TOOLING REQUIREMENTS

Supplier comply to

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

CASA-1041 - Tooling Control

CASA-1033-51-FT - Subcontracted

Tooling Treatment and Control

E1 09 03D - Controlling Geometric

Interchangeability for Structural and

Mechanical Elements

A1094 - Airbus Supply Chain -Specific

Tooling Requirements

STM-130010-23 - Tool Identification

STM-130010-32 - Generalized Tooling

Procedure

Q-06-005 - Supplier Tooling Control

Instruction

TM-10J - Supplier Tool Accountability

Requirements

RISK ASSESSMENT

Implement accordance to

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

When specified by Airbus Helicopters the

Supplier shall deploy APQP for each Major

change (design or process development)

of Build-to-Spec Build-to-Print and Design

amp Build products

EN9145 - Requirements for Advanced

Product Quality Planning and Production

Part Approval Process

APQP (Advance Product Quality Process)

will be used to ensure product risk control

PFMEA (Process Failure Mode amp Effects

Analysis) shall be used to structure the

mitigation for risk

CTRM AC PROPRIETARY DOCUMENT MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF CTRM AC PRINTED COPIES ARE CONSIDERED UNCONTROLLED

CTRM

SUPPLIER RATING SYSTEM

Partnering For Excellence

Jan 2019ZerO Defect On time

Objective

Provide objective data for use in supplier management and

sourcing decisions

Promote and encourageimproved communication on

performance issues

Identification of continuousimprovement and cost savings

opportunities

Recognition of exceptional supplier performance

Key Notes

1CTRM continuously monitor supplierrsquos performance on a monthly basis

2

Where monthly performance for OTD is GREEN but

AMBER for QUALITY (or vice versa) the performance will

be AMBER Monthly performance will be based on the

lowest score

3Supplier Rating Card will be will be provided to the

supplier on a six-month time cycle or upon request

Performance Level

PerformanceEscape

(PPM)

On Time

DeliveryOverall Performance Level

RED gt 10 000 lt 90 Not Performing Supplier

AMBER lt= 10 000 gt= 90 Supplier Needs Improvement

GREEN lt= 5000 gt= 100 Performing Supplier

Measurement

2 MAIN CRITERIA

ESCAPE

(PPM) OTD

PPM1

Level Range

GREEN lt= 5000

AMBER lt= 10000

RED gt 10000

OTD2

bull Total Line Due 136

bull Total Line Open 36

bull Total Line Closed 100

OTD 100136 x 100

73

Example

No Item Description

1Missed delivery windows

(Late Early deliveries) +- 3 daysExceed earlier agreed timeframe

2Incorrect shipping quantity

(Over Short)

Supplier supply over short quantity from

the ordering

3 Incorrect missing documentation

Incomplete documentation amp impact

to delivery activities (such as invoice

pick list etc)

OTD2

Level Range

GREEN =1000

AMBER gt= 900

RED lt 900

3 OTD3

Performance Rating Card

Performance Summary

R

A

G

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Improvement Planrsquobull Monitor at least 6 consecutive shipments

UNDERPERFORMED

PROGRESSING

PERFORMING

bull Notify supplier via memo

bull Supplier enter lsquoSupplier Watch Listrsquobull Monitor 3 consecutive shipments

bull Propose to do Fast Lane at IQC

bull Consider for Direct Shipment (if applicable)

bull Issue letter of recognition

Fast Lane Criteria

0 PPM amp 0 Escapes for the Last 12 Months

100 On-Time Delivery for the Last 12 Months

Notification RED Supplier

LetterCTRM SUPPLIER

From CC To CC

1st Letter HoD COO Manager CEO

2nd Letter HoDivGCEO

COOCEO

Customer

(CTRM

Accounts

Customer)

3rd Letter COO GCEO CEO

Customer

(CTRM

Accounts

Customer amp

Customers

quality)

4th Letter GCEO - Customer CEO

Escalation

Notification Level QA Program ManagerEnter Criteria Rated Amber One customer escape within 3 monthsConsequences Notification letter Monitor 3 consecutive shipmentsExit Criteria 3 Consecutive shipments without delays or quality issue

Notification Level QA Program ManagerEnter Criteria Rated Red More than one customer escape within 3 monthsConsequences Notification Letter Launch improvement plan Monitor 6

consecutive shipmentsExit Criteria 6 Consecutive shipments without delays or quality issue

Notification Level VP DirectorEnter Criteria 6 months SIP Improvement Plan not acceptableConsequences 3rd Party Accreditation Notification 3rd Party

Inspection CTRM Onsite Inspection No Future Quotation

Exit Criteria 6 Consecutive shipments without delays or quality issue

SUPPLIER

WATCH

LIST

SIP

SIP

EXTENSION

CEASE TERMINATE

Start

EndNotification Level Enter Criteria Consequences Exit Criteria

VP Director 6 months SIP Exit Supplier Launch Transfer of Work No exit criteria with COOCEO approval

Supplier Improvement Plan (SIP) Definebull Appoint champion (SM personnel)

bull Clearly define the problem (s) target and improvement goal

Measurebull Establish a performance baseline for supplier

Analyzebull Identify and engage the supplier for in-depth root cause

analysis and corrective action

Improvebull Execute a corrective action plan (s)

bull Supplier Monthly Report

Controlbull Monitor results over time to ensure improvement

sustainability

Month Month Month Month Month

CTRM Expectation

We strive to receive materialsparts from our supplier with 0 PPM ZERO

DEFECT

Catch defect before shipping to CTRM andCTRMrsquos customer ZERO

ESCAPE

Ensure 100 On Time Delivery with complete

documentation and correct amount ordered OTD

QuestionsFor more information or queries contactfarinasuhailactrmcommynafisahnawasctrmcommy

Lets make it happenThank You

Supplier Acknowledgement I acknowledge as a representative of my company that we have received reviewed understand and agree to comply with the requirements defined in the CTRM AC Supplier Quality Requirement (SQR 001)

Company Name

Company Address

Name Quality Representative

Signature

Date

Note

Supplier shall conduct a change review by using CTRM ACrsquos Compliance Form and update all their requirements documentations accordingly where applicable and make available upon request

Supplier shall acknowledge receipt of SQR 001 by signing this form The signed acknowledgement of receipt shall be emailed to nafisahnawasctrmcommy or sqactrmcommy

COMPLIANCE MATRIX
SQR-001
Rev C
Instructions1- Each SQR - 001 Clause identify your procedure or work instruction number and paragraph number that demonstrates COMPLY or meets the intent2- If there is NOT COMPLY justification shall be identified in accordance with the legend in the compliance status row and an implementation target date shall be specified3- If a specific Clause is not applicable (NA) short justification is required
SUPPLIER NAME COMPLETE BY
ADDRESS DATE
SQR 001 CLAUSE COMPLY NOT COMPLY NA PROCEDURE NO amp CLAUSE JUSTIFICATION amp TARGET DATE
20 QUALITY SYSTEM REQUIREMENTS
21
22
23
24
30 SPECIFIC REQUIREMENTS- BY CTRM ACS CUSTOMER
31
32
33
40 COMMUNICATION INTERACTION
50 RIGHT OF ACCESS
60 APPROVED SUPPLIER LIST
70 COMPLIANCE TO CONTRACTUAL REQUIREMENTS
71
72
73
74
75
80 LANGUAGE
90 CODE OF CONDUCT
100 PROTECTION OF PROPRIETARY INFORMATION
110 DIGITAL PRODUCT DEFINITION PROCEDURES (DPD) MODEL BASED PRODUCT DEFINITION (MBD)
111
112
113
114
120 NOTIFICATION OF COMPANY CHANGES
121
122
123
130 ENVIRONMENTAL HEALTH amp SAFETY (EHS) COMPLIANCE
131
132
133
140 CONFLICT MINERAL
150 DOCUMENTED INFORMATION RETENTION AND DISPOSITION
151
152
153
154
155
160 OBSOLESCENCE NOTIFICATION
170 CALIBRATION AND TEST CERTIFICATION REQUIREMENT
171
172
180 DISTRIBUTOR REQUIREMENT
181
182
183
190 MANUFACTURER OF STANDARD PARTS
200 QUALITY ASSURANCE PLAN (QAP)
210 COUNTERFEIT PART
211
212
213
214
220 CONTROL OF SUBTIER SUPPLIERS
221
222
223
224
225
230 DELEGATION OF PRODUCT VERIFICATION
231
232
240 VERIFICATION AND VALIDATION ON PURCHASED PRODUCTS
241
242
243
250 TEST SPECIMENS REQUIREMENT
260 VALIDATION AND CONTROL OF SPECIAL PROCESSES
270 INSPECTION MEASURING amp TEST EQUIPMENT REQUIREMENT (IM amp TE)
271
272
273
280 FIRST ARTICLE INSPECTION REPORT (FAI)
281
282
283
284
290 ENGINEERING QUERY NOTES EQN
300 CHANGE NOTE CN
310 STOP NOTE
320 DESIGN AND DEVELOPMENT CONTROL
330 STATISTICAL TECHNIQUES FOR PRODUCT ACCEPTANCE
340 TRAINING AND STAFF COMPETENCIES
341
342
343
344
345
346
347
350 SHELF-LIFE CONTROL
351
352
360 PACKAGING
361
362
370 FOREIGN OBJECT DAMAGEDEBRID (FOD)
380 DELIVERY
381
382
383
390 RELEASE DOCUMENTs
391
392
393
394
400 MONITORING TEMPERATURE AND HUMIDITY CONTROL MATERIAL
401
402
403
410 CONCESSION
420 DIRECT SHIPMENT REQUIREMENT
430 TRANSFER OF WORK
431
432
433
434
440 LAST ARTICLE INSPECTION (LAI)
450 CONTROL OF NON- CONFORMING PRODUCT
451
452
460 NOTIFICATION OF ESCAPE (NOE)
461
462 462
470 GOODS DISCREPANCY REPORT (GDR) SERVICE DISCREPANCY REPORT (SDR)
471
472
473
474
475
476
477
480 SUPPLIER CORRECTIVE ACTION REPORT (SCAR)
490 VERIFICATION AND VALIDATION ACTIVITIES
500 CONTINUAL IMPROVEMENT
510 SPECIAL REQUIREMENTS CRITICAL ITEM AND KEY CHARACTERISTICS
511
521
520 NADCAP CERTIFICATION
530 CONTIGENCY PLAN
540 SUPPLIER PERFORMANCE RATING
SUPPLIER REQUEST FOR CHANGE Request No
SECTION A TO BE COMPLETED BY SUPPLIER
PRODUCT IDENTIFICATION
Requestor Name Email
Supplier Name No Phone
Address Date
AFFECTED MATERIAL DETAILS
Part Number
Part Description
TYPE OF CHANGE
Plant Location Certification Approval
Process (manufacturing assembly inspectiontest tooling) Sub- Contractors Major Suppliers
Material Others
CHANGE DESCRIPTION
Detail description of proposed change
Temporary
Duration (in week)
Permanent
REASON FOR CHANGE
- Explain why change is being proposed
- Attached any supporting datareports that describe the change
IMPACT OF PROPOSED CHANGE BENEFIT TO CTRM AC
QUALIFICATION CAPABILITY PLAN
- Explain what will be done to ensure qualification capability is fullfilled
POINT OF EMBODIMENT PLANNING
Date the supplier is targeting to implement the change
(No impacted product to be ship to CTRM AC prior CTRM AC Approval)
SECTION B TO BE COMPLETED BY CTRM AC PERSONNEL
IMPACT OF THE CHANGE
Brief description of the impact
Cost
Prod Lead TimeSchedule
Others
DATA AND ACTION REQUIRED DUE TO CHANGE BY SUPPLIER
Request FAI Data Pack Process Flow
Change Update ERP System Gap Analysis
Certification Approval Update Quality Plan Procedure
Update CTRM AC ASL Other
REVIEW BY
DEPARTMENT NAME amp TITLE SIGNATURE amp DATE
QUALITY
ENGINEERING
PROGRAM
BUSINESS SUPPLY CHAIN
APPROVAL
Approved with above data and action required
Reject
Page 12: SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning and Production Part Approval Process AS9146 Foreign Object Damage (FOD) Prevention
Page 13: SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning and Production Part Approval Process AS9146 Foreign Object Damage (FOD) Prevention
Page 14: SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning and Production Part Approval Process AS9146 Foreign Object Damage (FOD) Prevention
Page 15: SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning and Production Part Approval Process AS9146 Foreign Object Damage (FOD) Prevention
Page 16: SUPPLIER QUALITY - CTRM SQR 001 Rev.C.pdfAS9145 Requirements for Advanced Product Quality Planning and Production Part Approval Process AS9146 Foreign Object Damage (FOD) Prevention
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