Supervisory Toolkit - Team Bonding & Leadership
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Transcript of Supervisory Toolkit - Team Bonding & Leadership
SUPERVISORY TOOLKIT
Team Management & Leadership04/10/2023
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04/10/2023
Are You Smarter than A 5th Grader?
Information 10 sets of instructions Complete the exercise as a group Team that finishes first … Team that finishes last …
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FIVE THINGS THAT ARE WATCHED FIVE THINGS THAT HAVE TO BE PLUGGED IN
FIVE TYPES OF MUSIC FIVE THINGS YOU USE IN THE KITCHEN
FIVE THINGS MADE OF WOOD FIVE MAKES OF CARS
FIVE MEANS OF COMMUNICATION FIVE EXCUSES TO MAKE WHEN WIFE ASKS FOR SHOPPING
FIVE TOURIST ATTRACTIONS IN YOUR CITY FIVE REASON YOU LIKE YOUR JOB
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Important Stuff Setting Standards
What setting you want today? Formal or Informal?
What learning environment would you prefer? Lecture-based or interactive?
Would you like others to talk on the phone during the program?
Would you like to receive rewards for good performance?
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Important Stuff
Setting Standards Not a training program This is an EXPERIENCE
– Learning Experience for ALL of us
Be ready to give and receive constructive criticism
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My Intro6
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My Intro7
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My Intro8
Learning Contract
A contract between YOU and YOURSELF
Write ONLY what you want to remember later
Not more than 10 points
“The Only Barrier to Learning the Truth is to Assume You Already Know It” Confucius
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Develop Strong Connection Among Your Team Members
Team Bonding10
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Team Culture11
Values:What 2,3 or 4 principles that your team values the most
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Team Culture12
Norms:What standard performance rules does your team have?
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Team Culture13
Rituals:Celebrate BirthdaysHave Friday ‘Best Joke Day’Have lunch together on FridaysCelebrate ‘Best Safety Practice of the Week’
Dr. Robinson’s Dilemma !!
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A Must-Have for the Team Leader15
Empathy:The ability to put yourself in others’ situations and think from their point of view
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Develop Strong Connection Among Your Team Members
Getting Your Teams to PERFORM16
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P.E.R.F.O.R.M.17
Purpose Clarity Result oriented Individual’s roles are
clearly understood
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P.E.R.F.O.R.M.18
Empowerment Members are allowed
to make decisions for their roles
SOPs authorize members to make decisions and hold them accountable
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P.E.R.F.O.R.M.19
Relationships No favoritism by the
leader Open and supportive Disagreements are
respected – not taken personally
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P.E.R.F.O.R.M.20
Flexibility Leader is willing to
listen to ‘different’ ideas
Members adapt to the different changes
Multiple solutions are explored when faced with problems
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P.E.R.F.O.R.M.21
Output Performance standards
are set high Output is expected of
high quality High quality output by
one person is set as a benchmark
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P.E.R.F.O.R.M.22
Recognition Save the spotlight for
your team Individual’s efforts are
recognized among all members
Praise in public – reprimand in private
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P.E.R.F.O.R.M.23
Morale Individual’s feel good
about the team Members understand
the contribution the team is making to the organizational effort and their careers
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Ex: Creating a Marketing Plan24
Situation You are in the marketing
department of the company that wants to launch a new product. The company CEO has asked for your help in designing the initial product marketing communication.
Objective Keeping the target market in
mind, design the product and highlight ONLY its benefits to the customers. Tell them why they should buy your product.
Se l l I ce (o r
i ce -made
produc ts )
to the
Esk imos
L iv ing in
the Nor th
Po le
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Developing Strategies to Deal with Challenging Team Situations
Team Challenges25
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Challenging Team Situations26
Decision making Delayed or slow Disagreements
Domination By a member or a group
Group Think Conformity No disagreements
Responsibility When responsibility is shared,
no one takes it
Lets Learn From Geese
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Challenging Individual Situations
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How do deal with the following people? One who talks too
much One who stays silent One who distracts a lot One who argues a lot One who isn’t much
interested
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Team Thinking – the bridge crossing4 people called persons A,B,C & D need to cross a bridge. It’s night time. Each person takes a different amount of time to cross the bridge.
Person A: 1 Minute
Person B: 2 Minutes
Person C: 5 Minutes
Person D: 10 Minutes
If they cross in a pair, the time taken to cross is calculated as the time taken by the slowest person in the pair (i.e. for B&C to cross together takes 5 minutes)
The bridge is weak so they can only cross at a maximum of 2 people at a time.
As it is night time they need a torch to cross the bridge and only have one between them.
What is the shortest time it will take to get everyone across the bridge?
30Using the AIDA approach to get your team to take ACTION
Motivate to ACTION
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Attention
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Delivery Self Talk Distraction Interest Level Need to be Involved
Interest
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Ask Relate Partner WIIFT
Desire
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The Elevator Pitch Activate the Imagination Connect with Emotions Show the Savings
Action
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Focus on One The Urgency of NOW Additional Incentive Prevent Negative Consequences
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Situation : Cost Cutting Measures35
Business is hard to come by. Costs are going up. The company wants you to persuade your teams to cut costs. Decide on 5 cost-cutting measures for your team and then communicate them to your teams using AIDA
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Best Way to Give Expertise, Empowerment and Growth
Delegation36
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Delegation37
Are you a delegator?
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Why People Don’t Delegate38
Which reason is for you?
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Different Levels of Delegation39
Which level of delegation do you think you are at?
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OWN YOUR
FEELINGS
VENT IT
OUTLEADERSHIP PICKLES
04/10/2023Hassan Bin Rizwan41