Sunrise ® Integrated OmniChannel Cloud Solutions Integrated OmniChannel Cloud Solutions.
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Transcript of Sunrise ® Integrated OmniChannel Cloud Solutions Integrated OmniChannel Cloud Solutions.
sunrise®
Integrated OmniChannelCloud Solutions
2© 2014 Sunrise International
Contents
Vision & Mission
Integrated OmniChannel Cloud Solutions
Integrated Clicks & Bricks Solutions
Customer Centric Approach
Cloud-based Enterprise Resource Planning
Collaborative Supplier Management
eBusiness Solutions
Social Extended Enterprise
Customers
Partners
Conclusion
Sunrise Vision & Mission
Vision: to be the reference in local markets for integrated pure cloud-based solutions supporting the complete supply chain lifecycle
• reference:preferred & trusted choice for customers, partners & employees• local: proximity to our customers• integrated: covering the whole supply-chain• open: market standard that allows easy integration with other applications
Mission: to enable our clients to achieve their objectives by supporting them to optimize their business processes through innovative, effective and reliable cloud-based solutions.
3© 2014 Sunrise International
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Sunrise Integrated OmniChannel Cloud Solutions
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Sunrise Integrated Clicks & Bricks Solutions
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Sunrise® Customer Centric Approach
Customers order via the eShop,Instant and automatic registration in CRMand access to their personal portal area. E-tickets electronically available via email, and/or QR-code via smart phone/pda.
Customer/visitor presence is registered upon entering the expo by using e-ticketgenerated by Sunrise eShop or Sunrise eKiosk on site. Customer/visitor purchases in self-service kiosk
using the Sunrise eKiosk with multiple payments methods EXCEPT CASH, made aware of promotions andup-sells while scanning their products, and use theire-ticket to “consume” any promotion definedin the eShop.
Suppliers receives replenishment orders, which are taken into thequarterly rebate calculation.eShop
Customer/visitor purchasesat mobile units (e.g. ice cream, hot dogs , salesrep with a mobile device/tablet…supported by SunriseePos .
Customer purchases in The physical shop, supported by Sunrise ePos .
All information in real time available in the portal.
ePortal
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Sunrise Cloud-based Enterprise Resource Planning
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Sunrise Collaborative Supplier Management
Sunrise eBusiness Solutions
Encompasses• SaaS for the Social Extended Enterprise• Pure Cloud Solutions
Security (www.trust.mysunrise.eu)
• Protection of corporate data and applications• Business continuity by replication in multiple data centers• Backup data storage both local and in data centers
Connectivity• Seamless eConnector Framework (e.g. SAP, Exact …)• Supports JMS, Web Services, SOA, ESB, OData…
Technology• Microsoft .NET Development Framework• Web 2.0/3.0 and HTML5 based• MySQL Open Source Database
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Social Extended Enterprise (SEE)A Brave new World of Boundary-less Technology & Business
What is a SEE?
• A loosely coupled self-organizing network of firms and employees.
• Fewer employees and higher dependency on other enterprises (e.g. marketing,
logistics, technology, …)
Technology Drivers for SEE
• Cloud, allows outsourcing of infrastructure (managed service)
• SaaS, allows outsourcing of software (managed software service)
• Outsourcing, Contract Labor & Telecommuting, allows shift from ‘employee’ to
‘enterprise’
• Social Media, allows virtual collaboration and sharing
• Mobile Technologies, allows for ‘office’ anywhere, anytime
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Social Extended EnterpriseWhat users require…
User wants & needs:• Always connected, less wired
• Simple, Scalable & Sexy
• Any, any, any … in other words
• Any Application
• Any Location
• Any Device
Meeting & exceeding end-user wants & needs with SaaS:• Usability• Security• Uptime• Scalability• Extensibility• Response times• Service & support• Training & customer onboarding
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Sunrise Customers
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Sunrise Partners
SUMOpartner
Conclusion
Sunrise® supports you to• Streamline your operations• Reduce your costs• Gain improved business-wide performance visibility• Capitalize on revenue opportunities• Sustain a low total cost of ownership• Achieve a fast return on your investment
Sunrise® is• A future proof Social Extended Enterprise Platform• A World Class Mission Critical Enterprise Application• A Pure Cloud based Solution• Delivered as SaaS on IaaS• Simple, Scalable & Sexy• Safe, Secure & Sustainable
Used by Large International Reference Customers
for 10+ years!
14© 2014 Sunrise International
Thank You!
www.mysunrise.eu