Summer 2020

The Canadian PostmasterThe Canadian Postmaster

IN THIS ISSUE:• • The CPAA and COVID-19:The CPAA and COVID-19:

Photos from the Pandemic

• Highlights of our New Contract

• • Meet Doreen Mackenzie: Meet Doreen Mackenzie: Seven Decades of Seniority Seven Decades of Seniority and counting!and counting!

The Canadian Postmaster is published and mailed to members twice a year. This year, the COVID-19 pandemic meant this issue was slightly delayed

from its original Spring production timeline.

Agreement No. 40069832 / ISSN 0008-4794

1. President's 1. President's Message: The CPAA Message: The CPAA and COVID-19 and COVID-19 3. Pictures from the 3. Pictures from the Pandemic Pandemic 4. CPAA Events4. CPAA Events 5. Highlights of the 5. Highlights of the New Contract New Contract 6. Meet CPAA Assistant 6. Meet CPAA Assistant Doreen Mackenzie: Doreen Mackenzie: 70 Years of Seniority 70 Years of Seniority and counting!and counting! 8. Updated Acting 8. Updated Acting Rates of PayRates of Pay

Contents

National President National President Brenda McAuleyBrenda McAuley

CPAA National Office

National Labour Relations Officer National Labour Relations Officer Sonia DupuisSonia Dupuis

Sylvie DuguaySylvie Duguay

Pascal LerouxPascal Leroux

Aalya AhmadAalya Ahmad

Vanessa LeblondVanessa Leblond

Lynn BeaulneLynn Beaulne

National Vice President National Vice President (English) (English)

Dwayne JonesDwayne Jones

National Vice President National Vice President (French) (French)

Daniel L. MaheuxDaniel L. Maheux

Support StaffSupport Staff

IN MEMORIAM

Our most sincere condolences to their family and friends.

Noreen Jessie Williams, Kaleden, BC (Past Branch Vice President) Shirley Chenard, Fort St James, BC Stacy Taft, McKellar, ONMargaret Pattingale, Pleasant Bay, NS Wendy Bateman, Barnwell, AB Michelle Coté, Mont-St-Pierre, QC Debra Marjorie Crouse – Burtt’s Corner, NBJanice Wang, Carievale, SK Catherine (Kay) Carlson, Lake Cowichan, BC

Melissa Lyne, Boyle, ABAudrey Okrafka, Rostock, ON Darlenne Dunphy, Willow River, BCSuzanne Charland, Racine, QC Norma Jean Sutton, Reaboro, ON Sharon Macroberts – Crapaud, PEI France Morin – St-Paul-de-Montminy, QC

Sympathies to our former national President, Leslie Schous, on the loss of her husband Bill.

Our magazine cover shows Eugene Verdon, Postmaster of Miscou Centre, New Brunswick, and a Director in our Maritimes Branch, with a special message for all CPAA members in these tough times.

The Canadian Postmasters and Assistants Association 281 Queen Mary, Ottawa, ON K1K 1X1

Telephone: 613-745-2095 Fax: 613-745-5559 Email: mail@cpaa-acmpa.ca

Website: www.cpaa-acmpa.ca

11

President's Message

A statue carved by St Jean Port Joly artist Maurice Harvey as a gift to the Sainte Sophie -de-Lévrard post office. Photo by Sylvie Hamel, Postmaster.

This is certainly a year that none of us will or should ever forget. The first patients with COVID-19 showed up in

Canada at the end of January. By March, most of the rest of the country was heading into lockdown while you, CPAA members, were working hard under stressful conditions to keep our vital post offices open. We sincerely hope that the Canadian public will keep in mind the services we rendered during this crisis. Judging from the appreciation expressed by grateful customers (see p. 3), the public should remember the importance of our rural post offices and the essential role that Postmasters and Assistants played and continue to play during this pandemic. Here in Ottawa, our office was kept very busy with a steady stream of justifiable concerns from our members. We spoke with the Corporation every day, demanding to speed up the delivery of adequate protective equipment and information on members' rights, leave options, and safety on the job. As your questions came in, we relayed them to our employer and did our best to provide answers. The situation at first was changing very rapidly, in some cases, hourly, so it was a real challenge to keep up with the latest memos and directives issued by the Corporation. We were keenly aware that all over the country, our members were on the front lines, some seeing influxes of snowbirds and urban residents to rural areas, and that our members desperately needed protection. While Canada has been successful in flattening the curve, unfortunately, it looks as though the pandemic is far from over. As the country is re-opening, we will need to keep being intensely mindful of our health and safety, and that of others. To that end, we have included a CPAA reusable cotton mask with this magazine and encourage you to wear it with pride. The global pandemic has changed the world forever and raises many issues of work-life balance, health and safety, how we look after the most vulnerable people in our communities, and more. As an Association, we will certainly be following up closely to ensure that our employer meets and supports the needs of our members in these unprecedented and difficult circumstances. While we are not sure what the future holds, please know we are here for you. You can contact your Branch for questions directly related to your particular situation but if you need to reach the National office or would like to share a story about how your post office or how your area has coped with COVID-19 with us, please use the contact form on our website or the information below to get in touch.

Continued on next page

22

Canada Post and the Canadian Postmasters and Assistants Association (CPAA) have reached a settlement to resolve a long-standing pay equity dispute.

If you meet the following criteria, you may be eligible for a payment:

• are a current or former Canada Post employee or a retiree, and

• you are or were represented by CPAA, and

• you worked between September 1992 and March 1997.

If you are the legal representative* of a former Canada Post employee who was represented by CPAA and who is deceased, the estate may be eligible for a payment.

To determine your eligibility, you must complete and submit an application form by October 1, 2020. You can fi nd the application at:

www.canadapost.ca/cpaaequityorcpaa-acmpa.ca

A completed application form must be sent to:

CPAA PAY EQUITY CANADA POST2701 RIVERSIDE DRIVE SUITE C0160 OTTAWA ON K1A 0B1

or

Applications must be received by October 1, 2020 to be considered.

Did you work for Canada Post and were you represented by

CPAA from 1992 to 1997? You may be eligible for a payment.

* You are the legal representative of a deceased person if you are an executor, or appointed as the administrator of the estate by a court, or the liquidator for an estate in Quebec.

For more information or to receive updates, visit the following websites:

canadapost.ca/cpaaequity

http://cpaa-acmpa.ca

or

CPAAequity.equiteACMPA@canadapost.postescanada.ca

PUBLIC RELATIONSIn the fall of 2019, I was invited to give a talk on postal banking by Dr. Jennifer Sumner, who teaches at the University of Toronto, as part of the Speakers Series from the Centre for Learning, Social Economy and Work. Dr. Sumner visited the Creemore post office and saw our CPAA poster supporting postal banking from the Spring 2018 edition of The Canadian Postmaster. She was also informed of our presentation at the Canadian Rural Revitalization Conference in Saskatoon. This presentation took place on January 29, 2020. I was joined by Dr. Blake Poland, the Director of the Collaborative Specialization in Community Develop-ment program at OISE, who spoke about the importance of the post office in sustaining rural communities. A lively question-and-answer session followed. Interest in postal banking was strong, especially since I was able to announce our new collective agreement on getting financial services. People in the room wanted to know more so we took their names and emails and promised to keep them posted. My presentation was recorded on video

by the Institute and will be available at https://www.oise.utoronto.ca/clsew/Home/index.html. I will also be on an upcoming videoconference panel on financial services at Massey Hall.

PAY EQUITY APPLICATIONS We continue to see claims pour in for the pay equity settlement. So far, well over three thousand applications have been received! Many members want to confirm that their paperwork has been received and we have made sure we passed that message on to the claim processing office. Our office is also hearing concerns about providing the exact dates worked. As long as you complete the claim to the best of your knowledge, the Corporation can try to match you in its records and here at the CPAA office, we are verifying to make sure everybody who is eligible will be included. Remember that you still have time to apply but don't take too much time - the deadline is still October 1st! Please know that, in this pandemic, your Association is more than ever dedicated to achieving better workplaces and better lives for ourselves and our families. Please take care and stay safe out there!

Driftwood heart and sign: a surprise thank you to the Savona, B.C. PO. Photo sent by Carolyn Elliott, President, B.C. and Yukon Branch.

When this eight-year-old was asked by her school to send a letter to an essential worker, she thought of her grandma, Wendy Walsh, Postmaster in Baddeck, Nova Scotia. Photo sent by Lisa McDonald, Director, Maritimes Branch.

Pictures from the Pandemic

Our members in the North found an innovative way to help keep themselves and their customers safer by opening the only drive-through in Iqualuit. Photo sent by Xan Moffat-Toews, President, Alberta, Northwest Territories and Nunvut Branch.

Royal Canadian Mint display honouring essential workers created by Lynn Saunders, Secretary- Treasurer, Maritime Branch at her Aysleford PO. Lynn says "If I could, I would buy each CPAA member one of these medal magnets for their faithfulness and commitment to working 'in the trenches' during these trying times!"

The Manitoba Branch came up with the great idea for a contest for members to decorate their post offices with "Rainbows and Teddy Bears for Essential Workers." Many offices participated so creatively, we wish we could show them all! Photo sent by Janet Johnson, President, Manitoba Branch.

44

The 2020 Branch Conventions were held by teleconference on the following dates:

OntarioApril 24, 25 & 26

QuébecApril 24,25 &26

SaskatchewanApril 24 & 25

B.C. and YukonMay 1, 2 & 3

ManitobaMay 1, 2 & 3

Newfoundland and LabradorMay 1, 2 & 3 Alberta, NWT and NunavutMay 22 & 23

MaritimeMay 22, 23 & 24

National Annual Meetingto be held by conference call

October 29, 2020 - 3 pm EST

All members are welcome to participate. Please RSVP to the National Office by October 27 if you are planning to be on the call

and we will provide you with the conference call number and the passcode.

Elections of Health and Safety Representatives

Due to Covid-19, the elections for Health and

Safety Representatives have been put on hold until further notice.

All current Health and Safety Representatives will continue in their role until elections have been held and names have been announced.

Please watch for updates on our website and in your Branch newsletters.

www.cpaa-acmpa.ca

CPAA EventsCPAA Events

Just For You

In consideration of the restrictions on travel and group gatherings due to the Covid-19 global health

crisis, there will not be a Just For You in 2020. Instead the CPAA Board of Directors

decided that the number of participants for the 2021 and 2022 Just For You, would be

increased to ensure that no members miss out on the opportunity to participate in this training.

Therefore, no draw will be held in 2020. Please check the 2021 Spring issue of this magazine for the next application ballots.

55

Late last November, the Association finally reached

a tentative agreement with Canada Post, which was ratified by our membership at the end of January. In some ways, it was a very challenging round, due to our mutual agreement to maintain confidentiality on the negotiations for their duration. At times, we know, members felt frustrated and wanted more information, which we were unable to give. However, our negotiating team was quite satisfied by the outcome, which results in some solid gains, both financially and in our general working conditions. When we also consider our pay equity settlement reached last spring, CPAA members have made some great strides over the past few years! Wages are always the first thing to talk about. Every year, members will get a 2 percent increase, which will accumulate from the previous year’s increase. The leasing allowance in the group post offices also increases by 2.5% for every year of the contract. While we would like to see more investment in keeping our rural post offices open through higher leasing allowances, this is a big step in the right direction. Again, this increase should be retroactive to January 2019 – make sure that it is provided where applicable. We have achieved a major victory for Group Postmasters through the elimination of the one-third formula. CPAA has been fighting unequal and unjust wage structures for Group Postmasters for even longer than we have been fighting for pay equity - since at least the 1970s. This formula arose from the idea that a “unit-of-work” measurement could be used to determine the number of hours that should compensated for work in a post office, regardless of the number of hours of service the Postmaster was actually putting in. This approach meant that many of our members were working for below the minimum wage and not entitled to the minimum number of hours needed to qualify for pensions or other benefits!

At last, with this new collective agreement, Group Postmasters will be paid at full rate for all their hours worked and, additionally, will now have access to Article 13 job protection, the same as other CPAA members. We are also seeing some important improvements to our benefits (again retroactive). Our hearing plan allowance has been doubled and coverage for major dental services was increased by $500. Our push for postal banking has also paid off in the form of a concrete commitment on the part of the Corporation to explore financial services in our post offices. While we used to have a postal bank for basic savings accounts, it’s not clear what a new model of financial service would look like at this time. We look forward to working that out with the Corporation and at last having some transparency on this issue. We know that our members may have some good ideas for us as to where financial services may be most urgently needed and we welcome your input into this initiative. Your negotiation team worked very hard and put in some long hours to get this contract – it’s worth it to see the results! We appreciated having the support of CPAA members behind us and look forward to making some more big gains in the next round in 2023.

Our New Contract: Nothing Lost - Lots of Gains.

Our negotiations team signing the new collective agreement with management

The year was 1947. That year, "Canadian" (rather than "British subject") officially became recognized as a citizen-

ship and the Canadian armed forces “stood down” after being on active service since September 1939. That was also the year that seventeen-year-old Doreen MacKenzie started her first job at the post office in Leduc, Alberta. "I do remember my first paycheque. I was so excited!" Her pay was $36 for three weeks' work at 72 cents an hour. She spent $30 of it on a pair of winter boots. It was a busy post office, thanks to the oil boom that began that same year when Alberta struck oil nearby at the Leduc No. 1 well. When the workers came off their shifts in the oilpatch, Doreen remembers, the line-ups stretched from the wickets to the door. In those days, mail was dispatched four times a day and all processed mail had to be manually cancelled with a type of hammer.

It was bundled with rubber bands according to route and sealed in bags. There were no trucks for

transporting mail - it was all loaded onto a cart and taken to the railway station. Incoming mail for Leduc was also collected at the train station and brought back to the post office. Being a nonagerian doesn't feel all that different for Doreen, but she is more careful about walking on ice these days. Like other Canada Post employees who are at high risk due to age, she is currently off work but misses her normal routine. She notes with concern the increasing number of heavy parcels that postal employees are handling. "It seems to me we never had heavy parcels like that in the past." Doreen says that what hasn't changed about her work is the camaraderie of her co-workers, many of whom have worked with her for decades. From cancelling hammers to computers, the tools she uses might change but "the general routine" stays the same. One change that Doreen doesn't particularly like is being prevented from using her discretion to put misaddressed mail into the correct box if she knows the recipient. For Doreen, it feels wrong to be forced to return the mail to the sender when she knows where it's really meant to go. After all, Thorsby is a small town with a population of only around one thousand. It's not like a city where everybody has a street address. After 70 years, she says, "I know the people, I know their kids, I know who belongs to whom. I know where that letter goes so why can't I put it there?" All too often, the more impersonal procedure she has to follow results in irate customers and unnecessary "flak" for the Postmaster. Doreen points out that showing kindness and compassion to her customers by delivering the mail to the best of her knowledge just makes sense.

For over 70 years, Doreen Mackenzie has been working for Canada Post and she's still in the Thorsby post office where she's been a part-time Assistant since 1954. She'll be celebrating her 90th birthday this year. When her customers ask her when she's going to retire, she usually replies with a chuckle, "When I'm old."

The Railway Mail Service Branch was created in 1897 and reached its peak in the 1950s, in part due to an expansion of airmail service. On 24

April 1971, the railway mail service was officially abolished in Canada.

Source: Canadian Museum of History, A Chronology of Canadian Postal History online

exhibit.

Hammer for cancelling processed mail.

Source: Postal History Society of Canada website.

"Age is Just A Number!"

Doreen receiving a plaque on the occasion of her 50th anniversary working for Canada Post in November, 2017

Photo credit Lily Morgan

66

When asked what she likes the most about her job, Doreen replied that she's been doing it for

so long, it has just become part of her life: "it's like keeping house." "I like getting to see the people, otherwise I'd be sitting at home." However, it sure doesn't sound like Doreen sits at home much. Before the pandemic, when she wasn't working at the post office, she was playing the organ for Sunday church service, serving as the Treasurer for her local Legion and volunteering at a thrift store for seniors, with an occasional treat in the form of a trip to the casino. Oh, and she also wrote 371 Santa letters to kids this past Christmas! Canada Post is a good organization to be with, Doreen says. She appreciates the benefits and is now eagerly waiting, like other members, for her pay equity settlement. Compared to the 72 cents an hour she earned in 1947, the wages of CPAA members now seem so much higher to her, even taking inflation into account - $36 in 1947 is around $410 in 2019 dollars, according to one online calculator. With the rising cost of living, Doreen acknowledges, "you never seem to get any further." Still, she reminds us, "we have so much to be thankful for."

Her co-workers are certainly

thankful for Doreen! Part-time assistant Lily Morgan, who helped us with this story wrote to us, "I have worked with Doreen in Thorsby for 15 years and absolutely love her! I would describe Doreen as a very classy lady! She is also very hardworking, loyal, punctual, funny, very kind and very caring. I have never heard her complain about ailments or having any aches or pains ... or anything for that matter. In 15 years, I believe she only took one sick day (that I am aware of) and I had someone go to her home and check on her because we couldn’t believe it! ...When I first started working with her, I believe she was 75 years old and we talked about a seniors' function happening in Thorsby and I asked her if she was attending and she said, "oh no Lily, that’s for old people!” and I knew right then that it was going to be great working with her! You know, it reminds me that age is really just a number."

Doreen at work with former Thorsby Postmaster and CPAA Alberta, Northwest Territories

and Nunavut Branch past President Denice PharisPhoto credit Lily Morgan

Do you have a good story for The Canadian Postmaster about your co-worker, your post office

or your community? Please share!

77

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ACTING IN LEVEL : / Intérimaire dans un niveau :

1 2 3 4 5 6B 6A

17.38 19.82 19.55 20.39 21.21 22.35 23.11

18.42 20.98 20.69 20.39 21.21 22.35 23.11

19.56 22.61 21.88 21.87 22.72 22.35 23.11

21.17 24.40 23.55 23.41 24.27 23.89 24.75

22.86 26.34 25.36 24.98 25.87 25.48 26.38

24.76 26.34 27.36 26.60 27.68 27.12 28.08

ACTING IN LEVEL: / Intérimaire dans un :

2 3 4 5 6B 6A

18.71 21.88 20.39 21.21 22.35 23.11

19.82 21.88 21.87 22.72 22.35 23.11

20.98 23.55 23.41 24.27 23.89 23.11

22.61 25.36 24.98 25.87 25.48 24.75

24.40 27.36 26.60 27.68 27.12 26.38

26.34 27.36 28.08 29.23 28.66 29.69

ACTING IN LEVEL : / Intérimaire dans un niveau :

3 4 5 6B 6A

19.55 21.87 22.72 22.35 23.11

20.69 23.41 22.72 23.89 23.11

21.88 24.98 24.27 23.89 24.75

23.55 26.60 25.87 25.48 26.38

25.36 28.28 27.68 28.66 28.08

27.36 28.28 29.23 30.59 29.69

ACTING IN LEVEL : Intérimaire dans un niveau :

ACTING IN LEVEL : Intérimaire dans un niveau :

ACTING IN LEVEL : Intérimaire dans un niveau :

4 5 6B 6A 5 6B 6A Level 6B Level 6A

20.39 22.72 23.89 23.11 21.21 23.89 24.75 22.35 24.75

21.87 24.27 23.89 24.75 22.72 25.48 24.75 23.89 26.38

23.41 25.87 25.48 26.38 24.27 27.12 26.38 25.48 28.08

24.98 27.68 27.12 28.08 25.87 28.66 28.08 27.12 29.69

26.60 29.23 28.66 29.69 27.68 30.59 29.69 28.66 31.66

28.28 29.23 30.59 31.66 29.23 30.59 31.66 30.59 31.66

MINIMUM INCREASE2020/01/01

Augmentation minimum

Level/ Niveau2

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Level/ Niveau 3 2.00

Levelé Niveau4

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Level/ Niveau5

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Level/ Niveau6B

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Level/ Niveau6A

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WARNING: some of the numbers in these charts may need to be changed if you are promoted or you are entitled to acting pay. See the side letter #8 in Appendix H of the collective agreement and visit cpaa-acmpa.ca/rate . If you want the higher rate, you must notify Canada Post.

Appendix “AA”RATES OF PAY FOR ACTING

ASSIGNMENT Appendice « AA »

TAUX DE RÉMUNÉRATION D’AFFECTATION PROVISOIRE

Effective Jan 1. 2020 En vigueur 1er janvier 2020

AVERTISSEMENT : Il se peut que certains des nombres dans ces tableaux doivent être modifiés si vous êtes promu ou si vous avez droit à une rémunération d’affectation provisoire. Consultez la lettre d’accompagnement #8 de l’appendice H de la convention collective et visitez cpaa-acmpa.ca/taux . Si vous désirez obtenir le taux le plus élevé, vous devez aviser Postes Canada.