1. User Provisioning for Connected Apps May 14, 2015 2. #forcewebinar Speakers Vikas Jain Product Management Director @vikasjaintweet Pat Patterson Developer Evangelist Architect @metadaddy 3. #forcewebinar Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. 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Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10- Q for the most recent fiscal quarter ended July 31, 2012. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements. 4. #forcewebinar Go Social! Salesforce Developers +Salesforce Developers Salesforce Developers Salesforce Developers The video will be posted to YouTube & the webinar recap page (same URL as registration). This webinar is being recorded! @salesforcedevs / #forcewebinar 5. #forcewebinar Dont wait until the end to ask your question! Technical support will answer questions starting now. Respect Q&A etiquette Please dont repeat questions. The support team is working their way down the queue. Stick around for live Q&A at the end Speakers will tackle more questions at the end, time-allowing. Head to Success Community More questions? Visit the Success - Salesforce Identity group Have Questions? 6. #forcewebinar Agenda 1. What is User Provisioning? 2. Benefits 3. Demo 4. How does it work? 5. Standards 7. #forcewebinar User Provisioning Managing the User Lifecycle Create, Update, Delete Users 8. #forcewebinar Managing Users in Multiple Salesforce orgs Create, Update, Delete Users Org1 Org2 Org3 9. #forcewebinar Works with Other User Repositories Too Create, Update, Delete Users On Premise 10. Benefits 11. #forcewebinar Benefits for Employee Use Cases Security Audit & Compliance IT Productivity User Termination Who has access to what? Automated account creation & deletion 12. #forcewebinar Benefits for Customer and Partner Use Cases User Onboarding Keep User Info in Sync Self Service Provision user into multiple web properties Update email change across all apps Access request with Approvals 13. #forcewebinar Benefits for ISV Use Cases Faster Setup SSO User Linking Package It! Onboard users and grant licenses Setup Federation Identifier with External UserId Add User Provisioning to your package 14. Demo 15. How Does It Work? 16. #forcewebinar User Provisioning Standard Objects Operation UserId State ApprovalStatus UserProvisioningRequest (UPR) UserProvisionin gRequestId Status Details UserProvisioningLog SalesforceUserId ExternalUserId LinkState UserProvAccount SalesforceUserId ExternalUserId LinkState UserProvAccountStaging Temp object used during collection User as listed in 3rd party system Main Object Audit & Debugging 17. #forcewebinar Runtime Flow Diagram Users Profile Perm. Sets API Create, update, delete Assign, unassign Assign, unassign Code UPR User Provisioning Platform Flow Events Connector 3rd party app * UPR = UserProvisioningRequest API Process UPR 18. #forcewebinar Create Apex Plugins Extend UserProvisioningPlugin class global class GoogleCollectUsersPlugin extends UserProvisioning.UserProvisioningPlugin { global override Process.PluginDescribeResult buildDescribeCall() { ... } global override Process.PluginResult invoke( Process.PluginRequest request) { ... } } 19. #forcewebinar Create a Flow of Type User Provisioning Flow 20. Standards 21. #forcewebinar Simple Cloud Identity Management http://www.simplecloud.info/ SCIM 1.0 released in 2011 SCIM 1.1 released in 2012 IETF working on SCIM 2.0 System for Cross-domain Identity Management 22. #forcewebinar SCIM Use Cases Provision and de-provision user accounts Update attributes on user accounts Synchronize accounts across services Manage group membership 23. #forcewebinar SCIM Basics Application-level, REST protocol OAuth recommended for authentication/authorization Create, modify, retrieve, discover users and groups Common user schema Extensible 24. #forcewebinar SCIM Schema Core schema name, userName, emails etc Enterprise extension employeeNumber, department, manager etc Salesforce Org extension urn:salesforce:schemas:extension:18CHARORGID Custom fields 25. SCIM in Action 26. #forcewebinar SCIM Implementations 27. #forcewebinar May 21, 2015 Register Now! https://developer.salesforce.com/events/webinars/Apex_Testing 10 Principles of Apex Testing Upcoming Webinar 28. #forcewebinar Q & A Vikas Jain Product Management Director @vikasjaintweet Pat Patterson Developer Evangelist Architect @metadaddy 29. Thank You