SUCCESS STORY BOOK

ABOUT Procons 4ITProcons 4IT is a leading digital transformation enabler for SMEs. The company was established in Dubai in 2005 to offer professional SAP consultancy and expertise to businesses within the MENA region. With over 450 customers, Procons 4I is by far the leading partner in offering business solutions on premise and on cloud.

VISION At ProCons our vision is simple, we provide our clients with outstanding benefits through SAP solutions tailored to their businesses.

MISSION We work in partnership with our clients, our team, and our community to achieve that vision, and we aim to continue building on our stellar reputation to become a regionally recognized brand name.

CONSTRUCTION/ENGINEERING

Expanding the business and growing with SAP Business One and Procons 4IT

I look at SAP Business One as a partner able to support me while doing an expansion

5Ramzi Jalbout, CEO, Gutmann.

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CompanyGuttman MEDubai, UAE

Employees63

Websitegutmann.ae

Challenges and Opportunities• They had a really big stock• They needed to be better equipped for a wider expansion

Why SAP and Partner• They had to move from their accounting system to an ERP system• Procons 4IT was really close• Procons 4IT provided their service from the beginning• SAP Business one really answered their requests• SAP Business One provide accurate data• Life access to their stock and sales

After: Value-Driven Results• SAP Business One turned their output into a credible, reliable output• It allows them to answer client on time• They feel prepared for the future

ALUMINIUM ENGINEERING

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SAP Business One is a partner for lifetimeTarek El Zein, Chief Finance Officer, Teejan.“ “

Building last generation and modern Sky grapes with the help of SAP Business One and Procons 4IT

CompanyTeejan Trading & Contracting L.L.C.Dubai, UAE

Employees+1200

Websiteteejanuae.com

Challenges and Opportunities• Needed proper and accurate cost, HR and accounts management• Limited system with minor internal control

Why SAP and Partner• After thorough research, SAP Business One met all of their needs• Procons 4IT helped to taylor reports for a construction company • SAP Business One comprised all the features they needed with an user-friendly design

After: Value-Driven Results• Facilitates everyday work for the employees• Increase in productivity• SAP generated a change of mentality in the company

CONSTRUCTION

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CONSUMERGOODS

By using SAP Business One we were able to have more control on our operations and better visibility on our inventories.

SAP Business One streamlined our operations, increased the IT efficiency and provided us closer business insightsAli Al Shamsi, General Manager.

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CompanyHamad Rahma Abdulla Al Shamsi GeneralDubai, UAE

Employees50

Websitealshamsitrading.com

Why SAP and Partner• Increase capacity and accelerate business cycle to meet demands • Outperform competition• An integrated product that catered to all our business needs• SAP showed a lot of references within our industry

After: Value-Driven Results• Strengthened competitive edge through capitalizing on business opportunities• Ability to meet shifting demands swiftly• Provided better information that allowed us to make better and faster decisions• Allowed better control on our business processes• Streamlined our operations, increased the IT efficiency and provided us closer

business insights

SANITARYWARE SUPPLIERS

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Thanks to SAP Business One and Procons 4IT, Diet center is running better.

Working with Procons 4IT was a real good experience due to the impressive professionalism of their team. SAP Business one fit our needs perfectly resulting in a smooth efficient operationSawsan Wazzan Jabri - Co-owner - General manager.

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CompanyDiet Center Lebanon

Employees50

Websitedietcenterme.com

PRODUCTION / CONSUMER GOODS

Challenges and Opportunities• Manage the business operation smoothly• Customized clinic management software that simplifies the complexity of our internal

processes• Improve tractability and accuracy in financial reporting

Why SAP and Partner• SAP Business One is a very innovative yet simple ERP to use. We chose Procons

4IT for their qualified and committed consultants to ensure successful and smooth implementation

After: Value-Driven Results• Link all operational activities to the financial as well as production processes• Greater management of the clinical services and food production

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Bringing the Lebanese taste and food all over the Gulf markets with Procons 4IT and SAP Business One.

SAP Business One is something that brought joy to my lifeJihad El Eit, CEO, Manoushe Street.

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CompanyManoushe StreetDubai, UAE

Employees400+

Websitemanoushestreet.com

F&B

Challenges and Opportunities• The difficulty to improve the business in other countries• The challenge of keeping together all four companies inside the company

Why SAP and Partner• The finance director had great experiences with SAP and Procons 4IT before• Procons 4IT offered an implementation with all the support needed• The relationship with the partner was great and they were very understanding• SAP provided the dashboards needed to control the business

After: Value-Driven Results• Decisions on day-to-day basis• Faster growth• SAP Business One is an all-in-one solution for the company

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Managing a multi business operation in QATAR with Procons 4IT and SAP Business One.

SAP Business One is a must have ERP solution for our operations. It instantly keeps you informed and in control of pressing issues that require decisive actionCamille Aoun, COO, Al Jassim Group.

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CompanyAl Jassim Group Doha, Qatar

Employees800

Websiteajgqatar.com/

REAL ESTATE, FMCG, QSR

Challenges and Opportunities• Streamline processes effectively across diversified business group, whose interests range

from Real Estate, Quality Service Restaurants (QSR), Casual Dining, Boutique Café to Fast Moving Consumers Goods (FMCG)

• Purchasing and operations are complex at Jassim Group as many industries are involved

Why SAP and Partner• SAP Business One is a reputable and professional ERP vendor• Procons 4IT is a leading partner in the MENA region with more than 400 clients• Procons 4IT has a local office and consultants for easy implementation and support

After: Value-Driven Results• Integrated all businesses and gained more control of operations. We have been able

to make more informed business decisions and consequently provide better customer service

• Minimized administrative tasks such as data entry and manual labor

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MANUFACTURING/PRODUCTION

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Meeting strict detailed industry requirements with Procons 4IT and SAP Business one.

Our milk production is complex and time consuming. SAP Business One has truly simplified our operation management. This has increased our control and transparency and allowed us to dedicate more time on sales and marketingAkram Ramadan Finance Manager, Emirates Industry for camel milk & Products.

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CompanyCamelicious United Arab Emirates

Employees500+

Websitecamelicious.ae/home.php

MANUFACTURING /CONSUMER PRODUCTS

Challenges and Opportunities• Centralize data to cross check with many departments instantly• Quality management and control over all production processes• Manage the product lifecycle

Why SAP and Partner• With SAP exceptional solution combined with Procons 4IT added on features and

expertise in the market, we are confident we are in the right hands

After: Value-Driven Results• Established efficient processes to meet high quality standards• SAP integrated the entire production processes, such as planning, scheduling,

manufacturing execution, and quality control and assurance• Higher visibility to plant performance

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SAP Business One enabled us to incorporate all our dynamic activities into one single, easy to use system.

SAP Business One enabled us to incorporate all our dynamic activities into one single, easy to use system that helped us accomplish a high level of growth and success in our industryLudovic Tonnerre, General Manager.

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CompanyPolyOne Masterbatches Co. KSA

Employees50

Websitepolyone.com

MANUFACTURING / CHEMICAL PRODUCTS

Why SAP and Partner• A detailed Project plan and blueprint document of project provided by Procons 4IT,

SAP Gold Partner en ME• A Friendly software to aid proactive decision making practices on numerous

strategic objectives

After: Value-Driven Results• Integrate business processes throughout the company• Gained full control over factory operations• Eliminated manual reporting

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SAP Business One met our demand linking all modules of our company.

SAP Business One has its precise impact in organizing and having full record for financial and accounting data for all parties in charge, including business partners and fixed assetsRania Nasr, Purchase Manager.

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CompanyAl-Moutahed Co & UCPP Co.Lebanon

Employees100

Websitemoutahed.comucpp.net

FLEXIBLE PACKAGING INDUSTRY

Why SAP and Partner• We chose SAP Business One because it met our demand in having one software

linking all modules of our company including: Production, Inventory, Sales, Purchase, Accounting & Fixed Assets

After: Value-Driven Results• Having Systematic record, tracking and reference for any inquiry relevant to our

customers, suppliers or any business partner

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SAP Business One and local partner Procons 4IT, we had achieved our dream.

Joseph Massoud, General Manager.

The SAP Business One is the business solution that we were dreaming about and we were not sure that this dream can come truth. With SAP Business One and local partner Procons 4IT, we had achieved our dream

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CompanyFortessLebanon

Employees60

Websitefortess-elevator.com

Elevators / Escalators

Why SAP and Partner• During the last years, we had various data replication and data loss issues caused

by our other in-house solutions• We had spent six months searching for a solution and we selected finally the SAP

Business One which offers a fully integrated solution with standard best practices that allowed us to have better control and visibility on our business

After: Value-Driven Results• After implementing B1, the complexity of the business became more easier, visible

and manageable• Having an up-to-the-minute and uniform data with a robust reporting tools, the SAP

application gives us the timely visibility and decision-making

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SAP business one fits the need of our growing business.

Joseph Bejjani – IT Manager.

The SAP Business One fits the need of our growing business. The system provides us with excellent reading for our current situation to better forecast the future. The solution is a key to implement the best business practices

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CompanyGolden Food s.a.l. Lebanon

Employees350

Websitegoldenfood.treegroup.co/

F.M.C.G. & PRODUCTION

Why SAP and Partner• 7 years ago we were looking to expand our business (we are now a group of five

companies) and increase the efficiency of our work• A key factor behind the success of such venture is to have a solid ERP system that

follows the best business practices and with a good support from the provider• We were looking for a comprehensive solution to integrate the needs of the different

departments and of the multiple companies. SAP Business One was and still is the best solution that could fit those crite

After: Value-Driven Results• SAP Business One helped us in implementing the best and recommended business

processes• SAP Business One Improved the workflow between different departments• We were able to implement controls and approval policies in every department

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With SAP Business one we were able to resolve all the technical issues to make sure our operations are running smoothly.

Abdul Halim Jarakji, General Manager.

SAP Business one gave us full control of our business operations; It is a flexible solution that meets the companies requirements and helps us ensure that all the processes are acting together to support our growth

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CompanyMaatouk Coffee Lebanon

Employees+100

Websitemaatouk.com

MANUFACTURING / CONSUMER PRODUCTS

Why SAP and Partner• Real Time access to information and reporting• Reliable and stable solution• Locally available implementation Partner with knowledgeable staff and industry

expertiseAfter: Value-Driven Results• Visibility and real-time access to information across all departments• Enhanced support for packaging Processes• Accelerated order flow and shipping time

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Business One offers the possibility to automate the flow of approvals and transactions within our organization.

Raffi Shordjian, Finance Director.

This solution enables us to have more reliable financial data, unified chart of accounts, a more complete and accurate master data in our group

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CompanySodamco Holding Lebanon

Employees550

Websitesodamco-weber.com

BUILDING MATERIALS

Why SAP and PartnerSAP Business One was able to meet our business needs on the short to medium term.We had a local solution to meet the business requirements at Sodamco.The business has become more complex and we were in need of an ERP system to help us manage our daily operations and transactions. We went into an RFP process and have shortlisted three main vendors out of which SAP Business One was chosen.

After: Value-Driven Results• Improved our internal control environment and were able to meet audit requirements• We were able to map all our financial reports under crystal reports to facilitate the

monthly reporting• New modules were integrated to cover new areas in our business

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SAP Business One streamlines and improves production processes.

Hazem Beshr– CEO.

SAP Business One has enabled us to overcome many challenges we faced before. The insightful reporting and automated operations has highly improved our efficiency

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CompanyCity GlassEgypt

Employees100

Websitecityglassgroup.org

MANUFACTURING / GLASS

Challenges and Opportunities• Manage all production processes and make sure it adhers to the strict regulatory

standards• Advanced planning and scheduling of supply and demand• Optimize costs and utilize resources

Why SAP and Partner• SAP Business One offers unparallel user interface with flexible integration that is

not matched in other systems. Procons 4IT is the leading partner in the region and we trust our implementation to be carried out by their professional team

After: Value-Driven Results• Stock and resources are managed efficiently• Full view of all business operations and therefore more control on quality• Enhanced forecasting of inventories

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WHOLESALE/DISTRIBUTION

Easy access to valuable data and better decision making thanks to SAP Business One.

Kyriakos Papantoniou – Director - D2M Solutions

SAP Business One benefits were immediate since the implementation. SAP Business One has a positive impact on every aspect of our business. We are particularly pleased at how it fits our unique line of products

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CompanyD2M Solutions United Arab Emirates

Employees+50

Websited2m-solutions.com

WHOLESALE

Challenges and Opportunities• Improve quality of service and customer satisfaction• Easy access to valuable data and better decision making

Why SAP and Partner• Procons 4IT offered us SAP Business One with add-on features that satisfies our industry

requirements perfectly. We are keen on using the best in the market and both SAP and Procons 4IT fit the bill

After: Value-Driven Results• The system is efficient, it allowed D2M team to focus on providing better service• Faster ROI, with high transparency, our business cycle has become faster from order to

delivery, resulting in reduced costs, more sales, and therefore higher revenues• Eliminating errors. By having accessible data at all times, it helped us make informed

decisions and eliminate errors in pricing or product developmen

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Mohammad Zaher Albunni – administration manager– LYA Electro Trading

After carefully considering to many systems, we found SAP Business One to be the most efficient platform for us and our staff. SAP Business One allowed us to deliver the service we aim for and our customers are noticing the difference

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CompanyLya Electro tradingUnited Arab Emirates

Employees50

Websitelyaelectro.com/

MANUFACTURING

Reducing time to market and eliminating costs such as the IT infrastructure with SAP Business One.

Challenges and Opportunities• Managing customer relationships and sales opportunities• Handling rush orders and delivery priorities• Evaluating financial goals and cash flow

Why SAP and Partner• ‘’SAP and Procons 4IT offer deep functionalities related to our industry with faster

implementation and more promising upgrades.’’

After: Value-Driven Results• Tracking sales and orders easily• Reducing time to market and eliminating costs such as the IT infrastructure and time

wasted to accommodate all business functions• Better and faster service to customers. A special order that normally would take few

days to process, now can take one day with full tracking system

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Hariharan Rl, IT Manager.

SAP’s ability to access data in a single platform has succored our organization prodigiously in customer relationship and stock maintenance. SAP Business one supported with Lumira platform is a shipshape tool for engendering diversified reports and achieving data analysis over various dimensions

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CompanyIdentiscents FZCUAE

Employees50

Websiteidentiscents.com/

COSMETICS & TOILETRIES/ WHOLESALE

SAP Business One significantly improved our delivery, quality, and pricing system.

Why SAP and Partner• Identiscents provides creative packaging solutions to a multitude of customers in the

region• Maintaining a lasting positive customer relationship is a high priority for Identiscents.

This is why Identiscents needed a system with high consistency in quality, fast delivery, accurate pricing, and sourcing from the most creative manufacturers in Europe and Asia

After: Value-Driven Results• Ability to constantly manage and maintain in-stock a wide range of bottles, caps, pumps

and collars, to minimize delivery time and logistics costs• Improving pricing accuracy and ability to offer promotions through easy access to history data• Easy coordination with international suppliers• With automated processes, management can focus more on customer satisfaction

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Hisham El Khodr, Internal Audit Manager.

CompanyGLB INVEST Lebanon

Employees200

Websiteglbinvest.com

AGRICULTURE - FARMING

The SAP Business One allowed us to confidently run our newly established operations using the diverse modules.

Why SAP and Partner• We were confident that SAP Business One would provide us with the ideal tool while

starting up our agricultural business. We were in need of a system suitable for a medium size enterprise, with diverse financial and operational capabilities while being easy to integrate and user friendly

After: Value-Driven Results• It allowed us to easily develop and streamline our processes as per standard

best practices, specifically in areas such as purchasing, production, inventory and warehousing

• Additionally, we were able to become timelier in our reporting mechanisms while establishing a more effective internal control environment

ERP The ERP provided a solid structure through which the diverse departments would effectively interlink and provide a better environment for reporting and control

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Thanks to SAP Business One, we are able to focus on our business and our clients‘ satisfaction.

Nima Mansoor Faqihi, Managing Director.

With the support of SAP Business One and it‘s smooth and simplified processes, we are able to focus on our business and our clients‘ needs

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CompanyMansoor Ahmad Mohammad Co LLC UAE

Employees50

Websitemansoor-me.com/

DISTRIBUTING TABLEWARE AND HOMEWARE

Why SAP and Partner• As a distributor of leading brands and serving various clients in hospitality, institutional

and retail in the region, we face the challenge of costly seasonal inventories and need a system that gives us full control over operations to handle the pressure of orders and demands

• We needed an affordable stable, flexible and integrated solution for a smooth and flawless operation that can help reduce operational costs with full control over all businesses processes

After: Value-Driven Results• Streamlining and optimizing various business processes such as reducing inventories

on orders, reducing purchasing time• Greater control and traceability of all transactions such as determining which items to

stock, or order. The systems also warns / predict possible problems to avoid them in advance such as delays in orders, or handling seasonal order peaks

• Fully integrated solution mapped to meet the needs of a challenging industry such as the competitive pressure to keep prices low yet improve profit margin

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Sabinkumar Baby - IT Manager.

SAP Business One allows us to scale our business without compromising on our quality. Our customers have experienced faster response to orders because of the accurate supply and demand forecast by SAP Business One“

CompanyOptical Supplies Companies Kuwait

Employees50

Websiteopticalsupplies-kw.com/bellacontactlenses.com

WHOLESALE / TRADING AND CONTRACTING COMPANY

SAP Business One with its add on from Procons 4IT is customized to fit our unique products perfectly.

Why SAP and Partner• SAP Business One is reasonably priced and considered one of the best ERP systems in

the world• Procons 4IT has an impressive portfolio of clients in the middle east. They also offer

many add on that perfectly fit our industry needs

After: Value-Driven Results• Simplified our business operation and allowed us to focus on our growth plans• Significant improvement to our customer relationships by responding faster to orders• Eliminated the time needed to supply unique products

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Speed Marine sets a course for the future with SAP Business One.

Abdulmoumen Al-Qassmi – Chief accountant - Speed Marine .

SAP Business One proved to be an efficient ERP with major impact on management and staff performance. It helped us optimize our daily operations across multiple branches and departments

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CompanySpeed Marine Est.Qatar

Employees71

Websitespeedmarine.com/

DISTRIBUTION

Challenges and Opportunities• Improve the quality of reports to decision makers and managers • Provide easy access to real-time data for all departments, particularly for customer

service• Improve and monitor after-sales service and get integrated and interrelated data

Why SAP and Partner• SAP is a renowned vendor and offers a comprehensive ERP solution out of the box• Procons 4IT is the leading partner in this region with multiple awards to its name

After: Value-Driven Results• Managers have day-to-day access to detailed reports related to their areas of

responsibility• Client service has improved dramatically thanks to access to real-time data for sales

and customer service• Time and cost savings gained through successfully monitoring the performance of

multiple branches at once

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UAE

1401, IT PlazaDubai Silicon Oasis,Dubai, UAET: +971 4320 8008

EGYPT

R41-B El Moltaka El Arabi st,Sheraton Al Matar, Qism El-Nozha, Cairo Governorate 11799, Cairo,EgyptT: +20 100 380 6060

QATAR

Level 21, Doha Tower, West Bay, Doha, QatarT: +974 6691 6744

LEBANON

Al Moudir Bldg, 3rd Floor,Jal El DibBeirut, LebanonT: +961 4 725601/2/3

KUWAIT

1Houmoud CommercialTower, 7th Floor,Fahed Al- Salam Street, Salhiya – Kuwait,T: +965 98556679

KSA

Office 32, Shahed Center forInvestmentEmam Saud Bin Abdulaziz RoadRiyadh Saudi ArabiaT: + 966112005770

sales@procons-4it.com