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Introduction to SkyTeam

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SkyTeam Benefits

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About Us

� Last month in June, SkyTeam celebrated its 13th anniversary. The alliance was founded on 22 June 2000 and has grown to 19 members with a network of 1,000 destinations in 187 countries.

� Represented by 5 airlines in Ghana – Alitalia, Delta Air Lines, KLM, Kenya Airways and Middle East AirlinesKLM, Kenya Airways and Middle East Airlines

� 15,000 daily departures

� 569 million passengers a year

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Access to the SkyTeam Worldwide Network

• SkyTeam offers 15,189 daily flights to 1024 destinations in 187 countries.

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Making connectivity a piece of cake –Round the World Planner

� With SkyTeam’s Go Round the World Pass, you can travel the globe with our 19 member airlines and benefit from SkyTeam’s extensive 1,000-destination network.

� You'll enjoy flexibility, cost savings and convenient connectivity between SkyTeam hubs.

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between SkyTeam hubs.

� The Round the World Planner allows you to build your Round the World travel itinerary in compliance with SkyTeam’s product rules and sales conditions.

� The itinerary can be created online at www.skyteam.com and you’ll be connected to a live airline’s reservation system.

BENEFITSLounge Access International First and Business Class passengers as well

as SkyTeam Elite Plus members enjoy complimentary access to most SkyTeam partner lounges worldwide.

Guaranteed Reservation on Sold-Out Flights

SkyTeam Elite Plus members are assured a confirmed Coach/Economy Class reservation on any SkyTeam long-haul flight worldwide

Priority Baggage Handling Special baggage tags indicate checked baggage belonging to SkyTeam Elite Plus members. These bags are delivered quickly to the baggage claim area

Extra Baggage Allowance SkyTeam Elite and Elite Plus members benefit from an aligned extra baggage allowance.STATUS ELITE ELITE PLUS

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STATUS ELITE ELITE PLUS

Weight concept 10KG extra 20KG extra

Piece concept 1 extra piece 1extra piece

Priority Check-in Faster check-in.

Preferred Seating Based on availability, SkyTeam representatives will make every effort to accommodate your seating preference.

Priority Boarding Simply show your SkyTeam Elite or Elite Plus frequent flyer membership card to board early for more time to locate your seat and store carry-on baggage.

Priority Airport Standby SkyTeam Elite and Elite Plus members receive priority status on your requested flight's standby list

Elite Qualification Miles SkyTeam Elite and Elite Plus members earn Elite Qualification Miles on all valid SkyTeam airline flights (6) worldwide toward Elite status in the frequent flyer program of your choice

Frequent Flyer Benefits

� Earn and redeem miles with all partners

� Preferential service for Elite and Elite Plus customers

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Frequent Flyer Benefits exclusive SkyTeam lounge access for:

International First and Business Class passengers,

as well as SkyTeam Elite Plus members

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Co-branded lounge at LHR T4

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• SkyTeam is the first airline alliance to unveil a permanent, common facility in one terminal at London Heathrow

• This lounge represents the standard for top SkyTeam airports around the world.

Service that meets your needs

For your in-flight experience, we strive to:

�Maintain each airline’s individual culture and identity

�Provide a guarantee of common quality standards

�Offer personal audio and video systems

�Serve high quality food and beverages

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�Provide you even more comfort in Business Class than offered by

some airlines in First Class

Service that meets your needs

On the ground:

� A single check-in and baggage delivery through to your final destination

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In the air:

� Comfortably designed seats

� Lie-flat seats for optimumsleeping comfort in business class

Presence in major global trade shows

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NBTA Houston Top-Resa Paris

FITUR Madrid

Supporting your business – Global Meetings

� Organizing a meeting with global reach requires partners who span the globe.

� For SkyTeam, global reach is what we do every day, and Global Meetings brings your ideal event travel solution into one place.

� SkyTeam Global Meetings makes the process of organizing � SkyTeam Global Meetings makes the process of organizing travel for large-scale international events simple and rewarding: an easy to use on-line event registration system, on-line access to promotional material, and a newly enhanced Productivity Reward Program.

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Sky Team – Increasing Efficiencies to Decrease Costs

� Travel cost remains a significant cost items for most businesses

� In your various roles you would be required to provide solutions that offer value, convenience and save money

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� That’s where the SkyTeam airlines come in.

� For further information visit www.skyteam.com

SkyTeam No. 1 alliance in Greater China region

• After the effective entry, China Airlines, Shanghai Airlines and its parent company China Eastern have increased SkyTeam presence in the region as their combined networks add up to that of China Southern.

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Together, these four members cements SkyTeam’s No. 1 position in the Greater China region.

Brief on the world of SkyTeam...

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