Subscription Center

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© 2014 Marketo, Inc. Marketo Proprietary and Confidential Subscription Center How to build without coding experience Edward Masson, Acronis Sr Manager Global eMarketing

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Build a subscription center with no coding experience using Marketo

Transcript of Subscription Center

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© 2014 Marketo, Inc. Marketo Proprietary and Confidential

Subscription CenterHow to build without coding experience

Edward Masson, AcronisSr Manager Global eMarketing

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#BMUG

Tweet With Us!

#BMUG

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What do you have?

• How many people have this?

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Subscription Center

• Ingredients• Custom fields for topics• Operational Program• Confirmation Email• 1 x Form/LP• 2 x Confirmation LPs• Smart Campaigns

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Custom Fields

• Create custom fields to capture opt-in/opt out intent based on your company topics

• Type = Checkbox

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The Form

• Use new Form 2.0• Drag and drop your

custom fields to the form• Field Type = select or

check box

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The Form

• Space out Opt Out field away from the other fields by adding Rich Text

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The Form

• Rich Text, same WYSIWYG editor we’ve all used before• Create a few hard returns

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Adding Logic to the Form

• Advanced Thank You Page • In Settings, select Landing Page,

add choice,If Unsubscribed is Yes, Follow up with Opt-Out Confirmation LP

• Everything else is default, follow up with Opt-In Confirmation LP

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Confirmation Landing Page

• Opt In Confirmation• Subscribing to ‘YourCompany’ confirmation LP

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Confirmation Landing Page

• Opt Out Confirmation• Confirmation Landing Page for Opt-Out/Unsubscribed:

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Smart & Static Lists

• Smart List Opt IN Filters:• Education = True• Events = True• Newsletters = True• Product Information = True• Thought leadership = True

• Smart List Opt OUT Filters:

• Education = False• Events = False• Newsletters = False• Product Information = False• Thought leadership = False

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The Engine

• Build smart campaigns to listen for changes to added static lists

• If a change, we move them out of Opt-IN to Opt-OUT

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Add to Opt-IN Static Lists

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Add to Subscription Lists

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Remove From Opt-IN Static Lists

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Remove From Opt-IN Static Lists Continued

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Subscription Confirmation Email

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Localized - Workspaces

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Thank You

Any questions?

@edwardmasson

LinkedIn.com/in/edwardmasson

www.edwardmasson.com