The Inception, Climax and Transformation of the East Washington Community in East Point, Geo
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Knud Schulz September 2013
From Main Library to Dokk1 Library Transformations
needed
International Students September 6th 2013
Knud Schulz
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Knud Schulz • Manager of the Main Library in Aarhus • Daily work focus – transforming the Main Library to “Urban Mediaspace” – Dokk1 • Librarian and Master of Public Management • Mentor INELI (International Network of Emerging Library
Innovators) Bill & Melinda Gates Foundation • Member of the client group Urban MediaSpace Aarhus • [email protected] • www.slideshare.net
Knud Schulz September 2013
apx.300.000 sq.ft. incl. 190.000 sq.ft. library space
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Agenda
• The Change • Danish strategy • Model for the knowledge society – 4 rooms • The Library as a place • Urban Media • The Library as a space • Prototyping the future – Transformation Lab • New library space – Dokk1 • The Library as a relation • Innovation with the users – cocreation • Partnership • Transformation Lab II
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From information that can be found anywhere
To What can only be experienced at the library
Space for media Space as a media On-line On site Information Meaning Facts Credibility Meeting information Meeting people Knowing Experimenting Visitors Resource person Neutrality Sensing Seriousness Sense of humour Arranged events Things that happen
Ivar Moltke, Create
The Change
4 Knud Schulz September 2013
The Knowledge Society • From
– libraries for books/medias – industial society
• to – libraries for man/human – networked society
Knud Schulz September 2013 5
A Danish Report 2010
- A Danish Report 2010
• Danish Digital Library • A new library model for
the knowledge society • Partnerships
6 Knud Schulz September 2013
The Public Library of the Knowledge Society
D.Skot-Hansen C.H. Rasmussen H. Jochumsen
Innovation
Reckognition/Experience
Empowerment
Involvement/Engagement Knud Schulz September 2013 7
The Public Library of the Knowledge Society
D.Skot-Hansen C.H. Rasmussen H. Jochumsen
Innovation
Reckognition/Experience
Knud Schulz September 2013 8
Inspiration space
• The space for meaningful experiences that is to say experiences that move us
• The space should open up to the irrational, emotional and chaotic by communicating a diversion of aesthetic experiences.
• This can happen through storytelling or other artistic expressions within all kinds of media, cultural forms and genres.
• The inspiration space should make the user want to move beyond the usual choices and to come back.
• The library space in itself may also be an experience and work as a stage for events and cultural arrangements.
• The inspiration space especially supports realisation (cognition)/experience and innovation.
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Knud Schulz September 2013 10
Digital media Appearance Events
Individual concentration
Iscenesættelse
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Oplæsning
Billedbøger
Bogklubber Book clubs Picture book
Reading aloud
Staging
Knud Schulz September 2013
Music Inspiration
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The Public Library of the Knowledge Society
D.Skot-Hansen C.H. Rasmussen H. Jochumsen
Reckognition/Experience
Empowerment
Knud Schulz September 2013 13
Learning space
• Space where children, young people and adults can experience and explore the world and thus strengthen their competences and possibilities through free and easy access to information and knowledge
• Learning is seen as a dialogue oriented process that is based on the users’ own experiences and their wishes to define their own learning needs
• Often takes place in informal settings which do not have learning as the goal – learning happens through play, music and many other activities
• Should meet the needs of especially young people for a more experience oriented learning through the development of playful, interactive and social learning methods.
• Learning is strengthened through the use of homework cafes, study places, open courses and experiment areas.
• The learning space especially supports realisation (cognition)/experience and empowerment.
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Knud Schulz September 2013 15
Undervisning
Kurser Uformel læring Konsulta
Teaching Courses Informal learning Consultations
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Lektiecafé’er
Vejlednin One to one
Homework cafe
Guidance Training Access to knowledge
The Public Library of the Knowledge Society
D.Skot-Hansen C.H. Rasmussen H. Jochumsen
Empowermen
Involvement/Engagement Knud Schulz September 2013 17
Meeting space
• An open, public space where citizens as a third space between home and work can meet others who are both as themselves and different from themselves
• Arenaes, where you can meet other people with different interests and values and encounter opinions that challenge you through discussions and debate, are necessary
• In the meeting space both non-committal, random encounters can take place through lounge décor with newspapers and café atmosphere as well as more organised meetings
• This can take place both live and on the Internet in chatgroups, blogs or other social media.
• The meeting space especially supports empowerment and engagement
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Knud Schulz September 2013 19
Møder Diskussioner Foredra
g Debatter Samvær
Meetings Lectures
Discussions Debates Being together
The Public Library of the Knowledge Society
D.Skot-Hansen C.H. Rasmussen H. Jochumsen
Innovation
Involvement/Engagement Knud Schulz September 2013 20
Performative space
• Users can interact with others for inspiration to create new creative expressions in the encounter with art and culture
• Users can get access to tools that support their creative expressions through interactive games and writing-, sound- and video-workshops
• The users can also get support in their creative expressions through workshops with professional artists, designers, multimedia developers etc.
• Can act as a platform for communication by publishing and distributing the work and products of the users and by giving access to stages where users can perform and express themselves.
• The performative space especially supports engagement and innovation. Knud Schulz September 2013 21
Knud Schulz September 2013 22
Skriveværksteder Experiment
Leg og læring Workshops
Writing workshops Edutainment
Knud Schulz September 2013 23
Leg Spil Gaming Game over
Playing Gaming Makerspace
Knud Schulz September 2013
The strategy for changing
• The need for rethinking the library
• The need for a fusion between physical – virtual
• Develop partnerships • Focus on innovation • Get new skills into the library
and promote learning in the organization
• Force users to dismiss the book as library brand 24
Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard Henrik Jochumsen Dorte Skot-Hansen IVA – Royal School of Library and Information Science
25 Knud Schulz September 2013
New Libraries
• Libraries are signs or symbols on development and innovation in the society
• Drivers in city development • Add new stories about the towns • Arguments for large city engagements
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Oslo
• Opera, new Munch museum and the Library creates a new waterfront and brings a new identity to the city
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Helsinki
• The traffic and cultural life in midtown are reborn by creating a new art museum, concert hall and the new library
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Birmingham
• The library is located on the main street where millions of people are passing every year
• Advanced interactive communication on a board fence
• The library is a symbol of the new identity of an old industrial and innovative city (the steam engine) Knud Schulz September 2013 29
Knud Schulz September 2013
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Urban Mediaspace
Mediaspace: • Main Library and Citizens’ Services:
17.500 m2/188.400 ft2 • Partners and network: 11.000 m2
/113.000 ft2 Automatic parking space: 1000 cars Two new urban harbour squares: 94.000
m2 /1.120.000 ft2 Arrival centre for light rail Uncovering of the river and secure the
inner city against flood Traffic regulation App.: 340 mill US Dollars
Project elements – Urban Mediaspace
2015
2014
Client: City of Aarhus Partner: Realdania, Realdania Byg Client Advisor: Rambøll DK Architects: schmidt hammer lassen architects Co-advisers: Arkitekt Kristine Jensens Tegnestue and Alectia A/S
Knud Schulz Citizens' and Library Services
Aarhus
33 Knud Schulz September 2013
34 Knud Schulz September 2013
Knud Schulz September 2013 35
Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard Henrik Jochumsen Dorte Skot-Hansen IVA – Royal School of Library and Information Science
36 Knud Schulz September 2013
Knud Schulz September 2013 37
Knud Schulz September 2013
Transformation Lab
• The entrance – the former place for controlling the users
• 2-300 m2 • New projects every 5-6 month • Bringing the traditional work
fields of the library into the LAB • Developing new support of the
users – depending on the room, the media, the connectivity and the competencies 38
Knud Schulz September 2013
LiteratureLAB
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iFloor – interactivity between people
• Social interactivity in the library space
• User to user to staff • Interactivity depends on
the body • communication through
– Mobile – SMS – PC
• Informal - Competition • Funny
40
Knud Schulz September 2013
NewsLAB
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Knud Schulz September 2013
Robots
• Eye catcher • Social interactivity • Communication inside
and outside the library • Interactivity • Learning
communication
42
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Knud Schulz September 2013
Teknomorfose - ExhibitionLAB
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The Square
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Knud Schulz September 2013
FictionLAB
NewsLAB
MusicLAB
ExhibitionLAB
DemocracyLAB
The Square 47
Knud Schulz September 2013
The library as a space – in the future?
• The building supports the needs of the users
• The building interacts with the surroundings and environment
• The building acts adaptively
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The Vision • Space for co-operation • Place for dialogue,
knowledge, ideas and inspiration
• Open informal learning space
• A unique place for children and families
Knud Schulz Citizens' and Library Services
Aarhus
Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard Henrik Jochumsen Dorte Skot-Hansen IVA – Royal School of Library and Information Science
51 Knud Schulz September 2013
Facilitating relations
Knud Schulz September 2013 52
Knud Schulz September 2013
Userdriven process
• From tradition to transcendence – the users deconstruct ”old knowledge” to create new sense
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Knud Schulz September 2013
User driven innovation
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Knud Schulz September 2013
Subject Browsing - Story Surfer
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Knud Schulz September 2013
Interaction at the Table
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Modern library practice and strategies – means that roles
constantly change
Knud Schulz September 2013 58
Innovation Strategy
• Citizens are the focal point • Partnerships promote innovation • Transverse collaboration yields better results • Ideas must be tested • Replicate • Innovation is branding too • Idea development and innovation are creative
processes • Innovation requires prioritised resources • Innovation requires management focus and
commitment • Methodical innovation uses standards • Seven circles of innovation
Knud Schulz September 2013 59
Global innovation model – faster to change
• Partnership between – Global Libraries/Bill and Melinda Gates
Foundation – Chicago Public Libraries – IDEO – Aarhus Public Libraries
Knud Schulz September 2013 60
Why partnerships?
Lack of resources and competences in libraries Knowledge, inspiration from others
Need of diversity, quality, research in service production
Communication and marketing New ambassadors
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Mapping the network
Partnership clusters
Knud Schulz September 2013
Examples Strategic Partnerships
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Seven Core Values
• The Citizen as Key Factor • Lifelong Learning and Unity • Diversity, co-operation and network • Culture and Experience • Bridging Citizen, Technology and
Knowledge • Flexible and Professional Organisation • A Sustainable Icon for Aarhus
Name competion = relations and ownership
• Open internet process – propose a name to the building
• result 1250 proposals • 30 names in open voting • 7 proposals ended up in the jury with
representives from the parties in the City Council
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Knud Schulz april 2013 66
A name with a lot of cocreators
Knud Schulz april 2013 67
Whats next?
Knud Schulz September 2013 68
From Main Library to Dokk1 2012-2014
Organizing
Interior design and furniture
Partnerships and branding/
identity
Logistic, security and building maintenance
Competencies, Work concept,
recruiting
Serviceconcepts ex. Families/
children
69 Knud Schulz juni 2013
Transformation Lab II
Knud Schulz September 2013 70
Stageing Dokk1
• Create an illusion of the building under construction • Walk in the 3D model • Setting the stage for tests, user operated services,
innovations, new designs, incl. elements to be used in the new building
• Involve the users in the work • Prepare the citizens • Prepare the staff • Brand the new library
Knud Schulz September 2013 71
Knud Schulz Citizens' and Library Services
Aarhus
Summing up
• Merge technology, space and competencies
• Involve the users in the innovation • Make partnerships competencies and a
broader ownership of the library • Tell new stories about the library brand
Knud Schulz September 2013 73
Transform the library or die
Transform the library or die Thank you for listening
Knud Schulz September 2013
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Knud Schulz april 2013 75