Student Learning OutcomesStudent Learning Outcomes(Pharmacy)(Pharmacy)

Susan S. S. HoSusan S. S. HoSchool of PharmacySchool of PharmacyFaculty of MedicineFaculty of Medicine

The Chinese University of Hong KongThe Chinese University of Hong Kong9 September 20079 September 2007

OutlineOutline

How were pharmacy’s student learning How were pharmacy’s student learning outcomes developed (programme-level)?outcomes developed (programme-level)?

How they have influenced teaching?How they have influenced teaching?

What the CUHK internal reviewers had to What the CUHK internal reviewers had to say about the outcomes?say about the outcomes?

BackgroundBackground Responding to the rapidly advancing Responding to the rapidly advancing

pharmaceutical sciences and the changing role pharmaceutical sciences and the changing role of the pharmacist…of the pharmacist…

In 2001, the Curriculum Committee** of the In 2001, the Curriculum Committee** of the School took up the task of revising the pharmacy School took up the task of revising the pharmacy curriculum and monitoring its progresscurriculum and monitoring its progress

**Membership:**Membership: B.Pharm Programme DirectorB.Pharm Programme Director 3 teaching staff3 teaching staff Consultant from CLEARConsultant from CLEAR

Aims/Desired Learning Outcomes

Learning Activities

Content/ Fundamental

Concepts

Assessment

Feedback

Student Learning

Needs

Actual Learning Outcomes

Curriculum Planning Model

Professional Learning OutcomesProfessional Learning Outcomes

Professional knowledgeProfessional knowledge Professional attitudeProfessional attitude Work mannerWork manner Use of informationUse of information Counselling skillsCounselling skills

Professional KnowledgeProfessional Knowledge

Adequate knowledge of pharmacotherapeutics Adequate knowledge of pharmacotherapeutics to identify actual and potential drug related to identify actual and potential drug related problems in patientsproblems in patients

Ability to retrieve, collect and interpret clinical Ability to retrieve, collect and interpret clinical datadata

Ability to advise patients on drug related Ability to advise patients on drug related mattersmatters

Knowledge of pharmacy issues is up-to-dateKnowledge of pharmacy issues is up-to-date Confidence in making decisions on patients’ Confidence in making decisions on patients’

drug therapydrug therapy

Professional AttitudeProfessional Attitude

Believe that a pharmacist’s primary Believe that a pharmacist’s primary accountability is to the patientaccountability is to the patient

Readily accept responsibility for Readily accept responsibility for actions and decisionsactions and decisions

Behave in an ethical mannerBehave in an ethical manner Can cope with stress at workCan cope with stress at work

Work MannerWork Manner

Pay attention to detailsPay attention to details Able to take initiativesAble to take initiatives Work is reliable Work is reliable Work in an organized wayWork in an organized way Work is efficientWork is efficient Capable of working without supervisionCapable of working without supervision Good time management skillsGood time management skills

Use of InformationUse of Information

Developed ability to access and Developed ability to access and retrieve relevant medical / pharmacy retrieve relevant medical / pharmacy informationinformation

Ability to critically evaluate medical / Ability to critically evaluate medical / pharmacy literaturepharmacy literature

Counselling SkillsCounselling Skills

Communicate clearly with patients / Communicate clearly with patients / customerscustomers

Give good advice to patients about Give good advice to patients about drug related mattersdrug related matters

Give good advice to customers about Give good advice to customers about health care mattershealth care matters

Generic Learning OutcomesGeneric Learning Outcomes

Critical thinkingCritical thinking Creative thinkingCreative thinking Self-managed learningSelf-managed learning AdaptabilityAdaptability Problem solvingProblem solving General communication skillsGeneral communication skills Interpersonal skills and group workInterpersonal skills and group work Computer literacyComputer literacy

FeedbackFeedback

On perceptions of the development of the On perceptions of the development of the identified learning outcomes from:identified learning outcomes from:

Student Engagement Questionnaire (SEQ)Student Engagement Questionnaire (SEQ)

Pharmacy Graduates QuestionnairePharmacy Graduates Questionnaire

Professional Learning OutcomesProfessional Learning Outcomes(Graduates Survey)(Graduates Survey)

2

2.5

3

3.5

4

4.5

old curriculum transitional curriculum new curriculum data collected at Year

2006

data collected at Year

2007

Professionalknowledge

Professionalattitude

Work manner

Use ofinformation

Counseling skills

Generic Learning Outcomes Generic Learning Outcomes (Graduates Survey)(Graduates Survey)

2.5

3

3.5

4

4.5

old curriculum transitional curriculum new curriculum data collected at Year

2006

data collected at Year

2007

Critical thinking

Creative thinking

Self-managedlearning

Adaptability

Problem solving

GeneralcommunicationskillsInterpersonalskills andgroupworkCoherence ofcurriculum

Comments from Review PanelComments from Review Panel

““The pharmacy curriculum had been thoroughly The pharmacy curriculum had been thoroughly revised following identification of the learning revised following identification of the learning outcomes needed by professional pharmacists.”outcomes needed by professional pharmacists.”

““The School has monitored and refined the The School has monitored and refined the revised curriculum by obtaining a wide range of revised curriculum by obtaining a wide range of feedback, including that on students’ and feedback, including that on students’ and graduates’ perceptions of the development of graduates’ perceptions of the development of the identified learning outcomes.”the identified learning outcomes.”

The Review Panel felt that…The Review Panel felt that…

““As a result of these endeavours, the programme As a result of these endeavours, the programme could be considered highly successful in its main could be considered highly successful in its main aim of training pharmacists equipped with aim of training pharmacists equipped with important professional and generic capabilities.”important professional and generic capabilities.”

““After having interviewed the students and alumni, After having interviewed the students and alumni, the School was judged to be very successful at the School was judged to be very successful at nurturing the communication skills and generic nurturing the communication skills and generic competences it specifies as desired learning competences it specifies as desired learning outcomes.”outcomes.”

Further more…Further more…

““The School is to be commended for being The School is to be commended for being among the pioneers in specifying programme- or among the pioneers in specifying programme- or professional-specific learning outcomes and professional-specific learning outcomes and developing these into a graduate survey developing these into a graduate survey instrument and a course x outcomes matrix.”instrument and a course x outcomes matrix.”

““The pioneering work has served as a useful The pioneering work has served as a useful model for other departments in taking an model for other departments in taking an outcomes-based approach.”outcomes-based approach.”

What’s next ?What’s next ?

Further development and refinement of Further development and refinement of pharmacy’s student learning outcomespharmacy’s student learning outcomes

Encourage Year 1 courses to incorporate Encourage Year 1 courses to incorporate activities that nurture the higher order activities that nurture the higher order generic capabilities (e.g. critical thinking, generic capabilities (e.g. critical thinking, creative thinking)creative thinking)

Thank you.Thank you.