Student Guide to - Miami-Dade County Public...
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Student Guide to Resetting Password & Changing Personal Questions Information Technology Services June 2012 Miami-Dade County Public Schools 1 Introduction To assist with individual password management, Information Technology Services (ITS) utilizes Hitachi ID Password Manager, a web-based system. Students will be able to reset their password 24/7 by accessing the website at: https://studentsreset.dadeschools.net. Accessing the Self-Service Login Page Once the personal questions have been created, students can reset their own password. [See Student Guide to Creating Your Personal Questions.] Under the Student Toolbox column, ▼ Click Reset Password The Self-service login page will display. Before you begin, you will need your 7 digit student ID number to login. (ie: 1234567) ***VERY IMPORTANT*** Only use Back and Home buttons within the application. Use of Internet browser buttons will result in error. If this happens, go back to the website and begin again. ▼ Type your 7 digit student ID number ▼ Click Log in The Select an authentication method page will display. The student’s identity must be verified before creating a new password by either using a current password or answering pre-populated personal challenge ques- tions. If verification is processed by answering personal questions, on the Select an authentication method page, ▼ Click Answer personal questions The Challenge-response page will display. One of your questions will display on the page. ▼ Type the answer to the question displayed The Main menu page will display. You may access the Self-service login page by entering the following url on your web browser: https://studentsreset.dadeschools.net It can also be accessed from the dadeschools.net Students page, under the Student Toolbox column. Note: After three unsuccessful attempts to correctly answer the profile questions, the student will be locked out of the system. For assistance, contact your school.
Transcript of Student Guide to - Miami-Dade County Public...
Student Guide to Resetting Password & Changing Personal Questions
Information Technology ServicesJune 2012
Miami-Dade County Public Schools 1
Introduction
To assist with individual password management, Information Technology Services (ITS) utilizes Hitachi ID Password Manager, a web-based system. Students will be able to reset their password 24/7 by accessing the website at: https://studentsreset.dadeschools.net.
Accessing the Self-Service Login Page
Once the personal questions have been created, students can reset their own password. [See Student Guide to Creating Your Personal Questions.]
Under the Student Toolbox column,
▼ Click Reset Password
The Self-service login page will display. Before you begin, you will need your 7 digit student ID number to login. (ie: 1234567)
***VERY IMPORTANT***Only use Back and Home buttons within the application. Use of Internet browser buttons will result in error. If this happens, go back to the website and begin again.
▼ Type your 7 digit student ID number▼ Click Log in
The Select an authentication method page will display.
The student’s identity must be verified before creating a new password by either using a current password or answering pre-populated personal challenge ques-tions.
If verification is processed by answering personal questions, on the Select an authentication method page,
▼ Click Answer personal questions
The Challenge-response page will display.
One of your questions will display on the page.
▼ Type the answer to the question displayed
The Main menu page will display.
You may access the Self-service login page by entering the following url on your web browser:
https://studentsreset.dadeschools.net
It can also be accessed from the dadeschools.net Students page, under the Student Toolbox column.
Note: After three unsuccessful attempts to correctly answer the profile questions, the student will be locked out of the system. For assistance, contact your school.
Student Guide to Resetting Password & Changing Personal Questions
Information Technology ServicesJune 2012
Miami-Dade County Public Schools 2
▼ Click Change passwords
The Change passwords page will display.
See the Password Requirements on the page or the next section of this document.
▼ Type the new password▼ Confirm the new password▼ Click Change passwords
The Change passwords: Results page will display. Verify the confirmation message.
▼ Click Close this window to exit
If the student was logged in, log out now. Students must log in with the new password to ensure that the computer does not try to access anything on the network using the old password.
Password Requirements
Students must follow these guidelines when creating a password. Your password must:
• have 8 character(s). • have at least 1 digit. • not be your profile (user) ID or name. • not be your profile (user) ID or name reversed. • not contain your profile (user) ID or name. • not be your profile (user) ID or name with the letters rearranged. • not have more than 2 pairs of repeating characters. • contain characters that can be typed on a standard English (US) keyboard.
Changing Your Personal Questions
Students have the option of changing their personal questions and answers by accessing the Self-service login page.
Open your Internet browser and type the following url https://studentsreset.dadeschools.net
The Self-service login page will display.
▼ Type your 7 digit student ID number▼ Click Login
The Select an authentication method page will display.
▼ Click Use a password (or Answer personal questions) [Use a password was used in this sample]
The Main menu page indicates the most recent password activity. It allows students to choose a new password or to answer or change personal questions.
Most recent activity.
Student Guide to Resetting Password & Changing Personal Questions
Information Technology ServicesJune 2012
Miami-Dade County Public Schools 3
▼ Click Answer personal questions
The Answer personal questions page will display. The message “You have defined enough questions.” will display on the page.
The Main menu page indicates the most recent password activity. It allows students to choose a new password or to answer or change personal questions.
The Verify password page will display.
▼ Type your password ▼ Click Continue
The Main menu page will display.
▼ Clear the answer to a pre-defined question to remove it
▼ Clear the question or answer of a user-defined question to remove it.
After all the required questions have been answered,
▼ Click Submit
The confirmation message will be displayed showing the changes that were made.
To return to the Main menu page,
▼ Click Home
To exit the Self-service application,
▼ Click Log out
For additional assistance with Self-service password reset, contact your school.
Whom to Contact for Assistance
From the drop-down menu of each field,
▼ Select a question▼ Type the answer in the Answer field
