Stuart L. Weibel Senior Research Scientist, OCLC Research Visiting Scholar,

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Creating (Library) Value in the Age of the Amazoogles University of British Columbia 2006 September 18 Stuart L. Weibel Senior Research Scientist, OCLC Research Visiting Scholar, University of Washington iSchool

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Creating (Library) Value in the Age of the Amazoogles University of British Columbia 2006 September 18. Stuart L. Weibel Senior Research Scientist, OCLC Research Visiting Scholar, University of Washington iSchool. OCLC Research. Research and standardization: OCLC services Membership - PowerPoint PPT Presentation

Transcript of Stuart L. Weibel Senior Research Scientist, OCLC Research Visiting Scholar,

Page 1: Stuart L. Weibel Senior Research Scientist, OCLC Research Visiting Scholar,

Creating (Library) Value in the Age of the Amazoogles

University of British Columbia 2006 September 18

Stuart L. WeibelSenior Research Scientist, OCLC Research

Visiting Scholar, University of Washington iSchool

Page 2: Stuart L. Weibel Senior Research Scientist, OCLC Research Visiting Scholar,

OCLC Research

Research and standardization:• OCLC services• Membership• Library evangelism to

the Web community Metadata management Knowledge organization Content management Interoperability Systems & interaction

design ~30 employees

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What do we mean by value?

The Library Business Model• Make information look free to end users• Aggregation of public resources for management,

organization, and curation of public content The SCOAP (of the) Mission

• Selection• Collection• Organization• Access• Preservation

Return on investment Return of Patrons

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Value Domains

Societal• Long term, authoritative curation of the cultural,

technical, and scientific assets of a society• Information Neutrality• Public Trust

Technical• Systems for supporting SCOAP activities

• Bookshelves• Cataloging (and catalogs)• Electronic systems

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Value Domains (continued)

Social: So-called Library 2.0 approaches• Policies and services to promote community

engagement• Recommender Services (reader advisories)

• Ala Nancy Pearl?• People who bought X, also bought Y• LibraryThing

• Tagging – folksonomies: what value?• Public Bibliography

• What is more important for discovery? A book review or a MARC record?

• Linking structure among first class objects is a central feature of the Web

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Extract (and exploit) value in structured data Holdings are key Enrich the data

• Amazon-like reviews• Cover Art

Controlled vocabularies• Terminology services• Classification systems• Folksonomies?

Authority control

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Increase integration across boundaries

Make the OPAC irrelevant• Solution of last resort• The Green Screen of Boredom (or is that

envy?) “Weave libraries into the Web”

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WorldCat in the Open Web

On these sites: Include either of the following with your search

terms:

Google "find in a library" (include phrasing quote marks) Yahoo! site:worldcatlibraries.org (no space after colon)

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Other WorldCat Partner Sites:

Abebooks (abebooks.com) Alibris (alibris.com) Amazon.com (amazon.com) Antiquarian Booksellers' Association of America (abaa.com) Biblio (biblio.com) BookPage (bookpage.com) DirectTextbook (directtextbook.com) Google Scholar and Google Books (scholar.google.com,

books.google.com) Greenwood Publishing Group (greenwood.com) HCI Bibliography (hcibib.org) Windows Live Academic (academic.live.com)

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Some general principles for technical value creation in a network environment

Reduce impediments to search Increase integration across boundaries Build Network Effect value Extract (and exploit) value in structured data Increase the efficiency of metadata creation Promote participation

• Book reviews• Linking• Recommender systems

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Public Bibliography:The Tom Sawyer Strategy

Metadata is expensive Cataloging data is important, costly, and ill-suited to public

use (at least for some aspects of public use) Mobilizing users to be participants in the creation of

metadata (in the form of book reviews, recommender services, and linking, either explicit or inferred) is a potentially rich source of metadata and linking currency

Amazon is effective at this LibraryThing has a strong and growing approach Libraries and large cooperative cataloging agencies are

thus far not doing so well.

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Book Reviews:Desirable Characteristics of First Class Objects Book Reviews are (should be) stand-alone First Class

Objects:• Harvestable• Attributable• Linked appropriately• Permanently identified• Curated

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Link Currency

Linkages are an important currency on the Web:• Who links to you• Who do you link to

To rise in relevance rankings, library-managed links should be persistent and of one form:• http://www.worldcat.org/oclc/26160663&referer=brief_results• http://www.worldcat.org/search?q=083890596X&qt=owc_search• http://www.worldcat.org/search?q=083890596X

• http://www.worldcat.org/oclc/26160663

• Multiple identifiers are confusing, reduce ‘hackability’, and dilute link currency.

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Libraries must compare favorably with related information experiences that our patrons expect:

Discovery and recommender services Web 2.0 social network capabilities Experiences of comparable commercial service providers Last-mile delivery capability Bookstore social experience

• Coffee-shop salons• People to help us navigate the intricacies of a

complicated knowledge space

We are offering an experience as well as a service

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Stuart L. Weibel

Visit me at: http://weibel-lines.typepad.com

Contact me at: [email protected]

Thank you for your attention