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Transcript of Stress-Fix Manicure & Pedicure .stress cycle and learn new manicure and pedicure protocols that...

Stress-Fix Manicure & Pedicure

Educator Guide

Stress-Fix Manicure & Pedicure

Acknowledgements

Development of this program

Trademarks & Copyright Acknowledgements

PowerPoint is a registered trademark of Microsoft Corporation.

LeaderGuide Pro is a trademark of Great Circle Learning, Inc.

Intellectual property of Aveda Corporation.

This educator guide was created with:

a product of Great Circle Learning, Inc. www.leaderguidepro.com

http://www.leaderguidepro.com/

Leader Guide Table of Contents

2013 Page i Rev. Date 1/23/2013

Table of Contents

INTRODUCTORY MATERIAL

Getting Started iii

About This Guide iii

The Program In Perspective vii

Program Preparation viii

Training At A Glance xiv

MODULES

Welcome & Introduction 1

Welcome and Introduction 2

The Stress Cycle 6

The Stress Cycle 7

Stress-Fix Product Overview 26

Aroma: Stress-Fix Aroma Blend 27

Aroma: Stress-Fix Retail Products 37

Touch: Stress-Fix Manicure & Pedicure Massage Techniques 47

Breath 54

Stress-Fix Manicure & Pedicure Protocols 57

Aveda Service Cycle: Connect and Discover Needs 58

Aveda Service Cycle: Provide Solutions 63

Aveda Service Cycle: Confirm 72

Taking It Home 76

Implementation Plans 77

Table of Contents Educator Guide

Page ii Stress-Fix Manicure & Pedicure

Leader Guide Getting Started

2013 Page iii Rev. Date 1/23/2013

Getting Started

About This Guide

Whats the purpose of this guide?

This educator guide provides a master reference document to help you prepare for and deliver the Stress-Fix Manicure & Pedicure program.

What will I find in the guide?

This educator guide is a comprehensive package that contains

the workshop delivery sequence

checklists of necessary materials and equipment

presentation scripts and key points to cover, and

instructions for managing exercises, case studies, and other instructional activities.

Getting Started Educator Guide

Page iv Stress-Fix Manicure & Pedicure

About This Guide

How is this guide organized?

This section, Getting Started, contains all of the preparation information for the Stress-Fix Manicure & Pedicure program, such as learning objectives, pre-work, required materials, and room set-up.

Following this section is the Training At A Glance table. This table can serve as your overview reference, showing the module names, timings, and process descriptions for the entire program.

Finally, the program itself is divided into modules, each of which is comprised of one or more lessons. A module is a self-contained portion of the program, usually lasting anywhere from 20 to 90 minutes, while a lesson is a shorter (typically 5-20 minute) topic area. Each module begins with a one-page summary showing the Purpose, Time, Process, and Materials for the module. Use these summary pages to get an overview of the module that follows.

Leader Guide Getting Started

2013 Page v Rev. Date 1/23/2013

About This Guide, continued

How is the text laid out in this guide?

Every action in the program is described in this guide by a text block like this one, with a margin icon, a title line, and the actual text. The icons are designed to help catch your eye and draw quick attention to what to do and how to do it. For example, the icon to the left indicates that you, the instructor, say something next. The title line gives a brief description of what to do, and is followed by the actual script, instruction set, key points, etc. that are needed to complete the action.

A complete list of the margin icons used in this guide is provided on the following page.

IMPORTANT NOTE

You may also occasionally find important notes such as this one in the text of this guide. These shaded boxes provide particularly important information in an attention-getting format.

Getting Started Educator Guide

Page vi Stress-Fix Manicure & Pedicure

About This Guide, continued

Graphic Cues

Module Blocks

Goal Time Overview Materials Break

Lesson Blocks

Quiz Flipchart Activity Handouts Important Note Key Points Slide

Ask Say Time Q&A Transition Video Workbook

4MAT Wheel Connect Attend Image Inform Practice Extend

Refine Perform

Leader Guide Getting Started

2013 Page vii Rev. Date 1/23/2013

The Program In Perspective

Why a Stress-Fix Manicure & Pedicure program?

To educate nail therapists on the stress cycle, the Stress-Fix products and how to perform the Stress-Fix Manicure & Pedicure.

Learning Objectives

After completing this program, participants will be able to:

Explain the stress cycle

Educate guests on how to recover from the negative effects of stress through touch, breath and aroma

Describe the Stress-Fix products and incorporate them into manicures and pedicures

Perform foot reflexology and acupressure techniques for enhanced stress-relief

Program Timing

6 Hours + 1-Hour Lunch Break

Number of Participants

15

Getting Started Educator Guide

Page viii Stress-Fix Manicure & Pedicure

Program Preparation

Participant Pre-Work

There is no pre-work for participants.

Required Materials

General Materials

Stress-Fix Manicure & Pedicure Educator Guide

Stress-Fix Manicure & Pedicure PowerPoint Presentation

Stress-Fix Manicure & Pedicure Technical Guides (1 per participant, printed in color)

Stress-Fix Manicure & Pedicure DVD (OPTIONAL, available on Aveda PurePro)

Stress-Fix Home Care Rituals Brochure (1 per participant, printed in color)

Stress-Fix Manicure & Pedicure Protocols (1 per participant, printed in color)

Stress-Fix Product Reference Sheets (3 of each product per table, printed in color, available on Aveda PurePro):

Stress-Fix Aroma Blend

Stress-Fix Body Lotion

Stress-Fix Concentrate

Stress-Fix Soaking Salts

LCD Projector and Screen

Computer/Laptop

Speakers

Wireless Clicker/Pointer

Leader Guide Getting Started

2013 Page ix Rev. Date 1/23/2013

Program Preparation

Mission, Vision and Beliefs Posters (1 of each placed around the room, can be printed from the Global Education & Event Standards on Aveda PurePro)

Flipchart and Markers

Aveda Candles (1 per table)

Hand Relief (1 per table)

Chakra Balancing Body Mists (1 complete set distributed among all tables)

Blue Oil Balancing Concentrate (1 per table)

Colored Pencils and/or Markers in Cups (1 cup per table)

Highlighters (1 per participant)

Ball Point Pens (1 per participant)

Blank Paper (1 stack per table)

Post-it Notes (1 pack or equivalent per participant)

Aveda Products & Technical Tools

Stress-Fix Aroma Blend (6)

Stress-Fix Body Lotion (3 professional size, 3 retail size)

Stress-Fix Concentrate (3 professional size, 3 retail size)

Stress-Fix Soaking Salts (6)

Professional Massage Oil (1)

Personal Blends Pure-Fume Spirit Formula

2 oz Applicator Bottles (1 per 2 participants)

Personal Blends Pure-Fume Spirit Spray Bottle (1 per 2 participants)

Getting Started Educator Guide

Page x Stress-Fix Manicure & Pedicure

Program Preparation

Personal Blends Hydrating Formula (1)

Botanical Kinetics Skin Firming/Toning Agent (1 per 2 participants)

Beautifying Composition (1 per 2 participants)

Aroma-Free Composition (1 professional size and 1 applicator bottle per 2 participants)

Botanical Kinetics Exfoliant (1 per 2 participants)

Cuticle Control (1 per 2 participants)

Aveda Pure Essences (1 of each):

Lavender

Clary Sage

Aroma Blotters

Hot Towel Cabis (1 per 4 participants)

Hand Towels (2 per participant)

Massage Tables with Face Cradles (OPTIONAL, 1 per 2 participants, use chairs if tables are unavailable)

Sheets and Blankets (OPTIONAL, if using massage tables)

Room & Table Set-Up

Room Set-Up

Set up the room with theater-style seating and round tables (space permitting).

If using massage tables, set up in the back of the room with a demonstration table for the educator visible to all participants.

Leader Guide Getting Started

2013 Page xi Rev. Date 1/23/2013

Program Preparation

Set up three retail product stations around the room:

Station 1: 3 Stress-Fix Body Lotions and a Home Care Rituals Brochure

Station 2: 3 Stress-Fix Concentrates and a Home Care Rituals Brochure

Station 3: 3 Stress-Fix Soaking Salts and a Home Care Rituals Brochure

Place a flipchart on a stand at the front of the room.

Set up the computer, projector and screen at the front of the room.

Table Set-Up

Stress-Fix Manicure & Pedicure Technical Guides (1 per participant, printed in color)

Stress-Fix Home Care Rituals Brochure (1 per participant, printed in color)