Streamlining HR for future success- Fáilte Ireland
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Transcript of Streamlining HR for future success- Fáilte Ireland
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• IMAGE
Streamlining HR for Future Success
Denise Kennedy, FCIPD, MSc, PC.dpHead of Human Resources
National Tourism Development Authority
• 8 million visitors
• 220,000 employees
• 11% of the working population
• €7.7 billion to Irish economy
• 4% of GNP
• €1 = .23c
• 1m Tourism Expenditure = 29 Jobs
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Content Content
Strategic Objective: Driving Tourism
Sustaining Communities
1. Ireland successfully and consistently delivers a world-class visitor experience
2. Ireland’s tourism sector is profitable and achieving sustainable levels of growth
3. Communities in Ireland are facilitated to play an enhanced role in developing tourism in their locality, and tourism in turn, plays its part in strengthening and enriching local communities
4. Ireland’s natural environment is recognised, valued and enhanced as the cornerstone of Irish tourism
Fáilte Ireland as an Employer
2014 2017 2025
Foreign Earnings €3.6 billion
€4.2 billion
€5.0 billion
Tourism Employment 205,000 230,000 250,000
Visitor Numbers 7.6 million
8.2 million
10million
• 350 Staff• 30 Tourist Information Offices• 6 Regional Hubs• Since 2006, 9 smaller organisations
amalgamated into Fáilte Ireland• Public Sector • Emerging from severe austerity measures• Sister organisations Tourism Ireland, Tourism
Northern Ireland
Innovation ● Partnership ● GrowthCommunication
System Upgrade
Compliance & Legislation
• EU Working Time Directive 2003
• The General Data Protection Regulation (GDPR)- 2018
ProcessesPeople
Technology
Communications
Change Management
1. Strong supplier relationship
2. Clear vision of end goal
3. Key resources in-house
4. Internal change management
communications plan
5. Phased implementation approach
Benefits
• Supports HR as a strategic function
• Easy access to real-time business insight
• Empowering line managers –
compliments Business Partner Approach
• Increased employee engagement
• Increased security with Tier II ISO 27000-
ISO 27001 data centre
Looking to the future
• Transform the employee experience with mobile
• Drive engagement further
• Introduce Talent and Performance Management
• Business Insight – enabling leadership with more informed decision making
Thank you
I look forward to welcoming you to Ireland!
CoreHR Stand 314